BT (British Telecom) Outage Report in Willington, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Willington, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Derby, Ilkeston, Coalville, Swadlincote, Burton upon Trent and Heanor.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Total Blackout | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Coalville |
Internet | |
| Ilkeston |
Total Blackout | |
| Swadlincote |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Willington, England
Latest outage, problems and issue reports in Willington and nearby locations:
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Peter Williams
(@peter1910uk) reported
from
Hatton, England
@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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Nigel Quinn
(@quinny71) reported
from
Hamstall Ridware, England
@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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Thomas
(@Atheist_Tomdog) reported
from
Moira, England
@Piipped @btsport Native Americans have raised the issue. I assume you've found a group identifying as 'saracens' who have raised a similar issue? No?
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Natalie || #SamBeard || ig envisionvirginracingfan
(@EnvisVirginFan) reported
from
Burton upon Trent, England
@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
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Gregory Turner
(@Turner15Gregory) reported
from
Ibstock, England
@bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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@gailart61
(@gailart61) reported
@bt_uk I've come back to BT, good service now re broadband. But AS EVER the email is entirely impossible to use. Why? It was same last time, the worst email experience on the Internet. Impossible also to get help but repeated emails to Gmail urging me to use it or lose it
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Danny
(@JustDanny95) reported
@bt_uk I have and it says "everything is ok" which it clearly isn't as I've seen at least 5 people tweet they have no service in my same post code.
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eilis cope
(@eiliscope) reported
What a disgrace Dan in your value team was today @bt_uk Don’t dare cancel our service early as it’s paid for until end Nov! After 30 years we are looking elsewhere! #fail #poorcustomerservice
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Andrew Sanders
(@sanderslandscap) reported
Shocking quality of your products today, stream quality is crap and Internet is slow. My payment for these services however is not, sort it out @PrimeVideo @bt_uk
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Hi!
(@darnp77) reported
@bt_uk Who do I need to get in touch with to sort out my internet speed? I have a new hub and disc but it is still an issue trying to use a laptop and watch the tv at the same time....
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Danny
(@JustDanny95) reported
@bt_uk What do you mean?? WHY DON'T YOU READ THIS WHOLE TWEET AND YOU WILL KNOW THE POST CODE AND PROBLEM IS! Are you all blind or just don't bother reading these tweets and instead let your copy and paste messages just do all the work.
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SteveC
(@skippy_72) reported
@bt_uk Hi. I’ve already removed and started with a new install after this date. Issues still persist.
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GB Food Finder
(@britfoodfinder) reported
@btbusinesscare we are getting totally #stressed - repeatedly trying to close our @btbusiness account since leaving our premises at end of July. New occupier is paying you for same lines BUT you’re still charging us too, my calls get us nowhere #poorCustomerService #help PLEASE
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Fed up commuter...
(@fedupcommuter99) reported
@bt_uk Slow internet all day. Pay for 50mbps only getting 15mbps. Sutton, SM1. What is the situation?
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Luke Major
(@Luke_major) reported
Is anyone else having internet issues with @bt_uk tonight? My download speeds are so slowwwww #BTinternet #Broadband #BTBroadband