BT (British Telecom) Outage in Willington, Derbyshire, England

@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

@bt_uk No luck it’s still slow, rebooted but nothing

@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

******* @btsport is shocking

@btsport @Tyson_Fury I would rather shit in my hands and clap

@BTCare @bt_uk customer in her 80’s moved to new home. Opened the new modem box, electric plug but no RJ11, RJ45 or ADSL splitter. Had to go and buy @curryspcworld at a phenomenal cost of £15.99 for the splitter and £7 plus for the RJ11 cable. Disappointed

@BTCare The speed test to hub was ok, it was hub to device that was around 4, all the devices in the house are really slow

@btsport if you're gonna show the champions league at least show it properly, loading screen freezing on most of your games on the match choice, really shoddy service #SortItOut

@BTCare I am already in a queue on my mobile, I think it’s time to move to @SkyUK... been a loyal customer for years but the simple customer retaintion from yourself is terrible.

@BTCare Nope no issues, my line is is plugged in to the main socket and my phone can make and receive calls. I would normally call your contact centre but the absolute shocking customer service I have had in the past, I would rather not.

@BTCare am I meant to believe that it’s a conisedence that I rang up to complain about the price of broadband and now it doesn’t freaking work? Been out for a hour?!? Absolutely terrible. Someone needs to call me back right now!!

@BTCare Yes it does change colour . I don’t like paying a lot of money for a poor service

@BTCare hey. I was trying to pay my bill last night and the payment kept declining. Rung my bank and the problem is your end. Any help.

@BTCare The phone line works fine, I’ve only had minimal problems until two weeks ago now I have none existent broadband.

@BTCare Good morning, I have had problems for nearly two weeks. An engineer attended my house on Wednesday only to tell me the problem was in the external box, I have had all the usual phone line checks online, I have heard nothing since the engineer left and I have no broadband.

@btbusinesscare My customer’s bt.connect email suddenly arriving as unknown in my inbox? Customer also receiving a read receipt without me opening email. Any idea why and what to do? It’s happening to other email addresses too.

@btsport Can’t watch the Indycar because you provide a shit service that repeatedly logs me out and decides that it doesn’t like my password anymore every couple of months

Terrible from @btsport tonight which has kept interupting its college football coverage with its own adverts. 2 mins to go in the main game and BT just played a 1 min ad break before any actual break in coverage

@btsport Worst part of this is the fact that the stadium noise is dulled

@jcGcab @virginmedia @EE @bt_uk @SkyUK . WHAT free view box can I connect to your Wi-Fi @EE @SkyUK @ThreeUK @VodafoneUK I have a network of co axial cables from virgin just need the convertor connectors to plug into the arial connector on tv Tv are smart tv with freeview box built in so do I even need a box

@HannahB4LiviMP @bt_uk Major problems with BT. Mainly customer service. Being put through the circle of “untechsupport” getting back to the start but being no further forward. Eventually ditched them and moved to Sky. Not perfect, but much better. Customer and tech support much better.

@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

@bt_uk fantastic no broadband for 2 days and when I phone up for help you cut me off 🤬🤬 customer services at there finest 👏👏👏

@bt_uk why is your wifi so ******* shit

@bt_uk Thanks, the problem seems to have fixed itself. It was last night (Friday) that we were experiencing issues.

@DanielBolland8 @EE @O2 @ThreeUKSupport @bt_uk Haha, my partner is also having an awful vodafone contract, cancelled her contract the other day for an arrears payment she didn’t even need to make 😂 (because she’s not in arrears lol)

@BritPackDrivers @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV * as a bare minimum for every session, but some free to air coverage on a decent channel would help (especially during the winter as we have very little before March)