BT (British Telecom) Outage Report in Willington, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Willington, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Willington, Derbyshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Ilkeston, Derby, Ashby de la Zouch and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Derby |
||
| Ilkeston |
Internet | |
| Ashby de la Zouch |
||
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Willington, England
Latest outage, problems and issue reports in Willington and nearby locations:
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Lia Roguszka
(@L14OLA) reported
from
Chellaston, England
@btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom
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Ash Stanley
(@Ashur_Stanley) reported
from
Sandiacre, England
@bt_uk No luck it’s still slow, rebooted but nothing
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My Name is Beth Anne
(@Bethannestagram) reported
from
Swadlincote, England
Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?
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Steven Alan Wilson
(@d79design) reported
from
Kilburn, England
Hey @BTCare our router keeps dropping connection. Can you help?
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Michał Narel
(@MichalNarel) reported
from
Castle Donington, England
@bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.
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Rick Crawley
(@RickCrawley) reported
from
Mayfield, England
@bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.
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Peter Williams
(@peter1910uk) reported
from
Hatton, England
@BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.
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Tony Lormor
(@mybriteside) reported
from
Heanor and Loscoe, England
Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now
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Natalie || #SamBeard || ig envisionvirginracingfan
(@EnvisVirginFan) reported
from
Burton upon Trent, England
@f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.
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Richard Cusack
(@RichardCusackBM) reported
from
Horsley, England
Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport
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Dan
(@__DanRobinson) reported
from
Belper, England
******* @btsport is shocking
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Jane Bell
(@eBayAnorak) reported
from
Swadlincote, England
. @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice
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Lindsey
(@ljt_letstalk) reported
from
Ilkeston, England
@bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice
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Nigel Quinn
(@quinny71) reported
from
Hamstall Ridware, England
@bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪
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Alison Joyce
(@AJDressageDiva) reported
from
Swadlincote, England
@AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....
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Sharooby 🌹🇪🇺🌍
(@Lovemebird) reported
from
Ilkeston, England
@bt_uk Day 14 in the no BT Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.
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Anne Ruddock
(@AnneRuddock) reported
from
Heanor and Loscoe, England
@bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dekatreis
(@ThirteenWrites) reported
@bt_uk Maybe if @WeAreOpenreach were willing to actually hook up my building, meaning it's no longer the only one in the street without fibre, then I'd have the choice. It's infuriating being stuck with 13mb down and 0.75mb up for working from home, never mind gaming.
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JACK
(@OneTakeJack) reported
@firefly233 @bt_uk Absolutely disgusting mate, I had one technician that told me it was the fish tank and the carpets were too thick. Had a new fish tank and carpets since then and it's still shite. They just make it up as they go along. Honestly a disgusting service.
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MattyB
(@MattyBx9427) reported
@OpenreachHelp @bt_uk To Fix you Mess You Made were trying To get an engineer out tommorow as promised it’s booked for Wednesday currently as Tommorow wasn’t available
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LOZLO
(@baeonice) reported
@bt_uk Hello. Internet still extremely slow but they are saying there is a fault on the line outside & that an engineer will check it this week. Thing is they came out in February too & said the copper line is very very long & impossible for him to find exactly where it could be.
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Ollie
(@sysollie_) reported
@bt_uk bit late, but it got resolved. noted this number down.
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Christopher Smith
(@GovSmith) reported
@btsport can you please stop being you, sat down to watch the MLB game you have advertised and nothing... again... so you have any quality control??
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ashamed Brit
(@firefly233) reported
@_Marc_74 @bt_uk Yup that speed will do everything currently. And it does them pretty good. Main issue is the huge increase in data. Easter weekend I have needed around 200Gb of data.....quicker delivery definitely would have been better.
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Rupert wilson
(@Oxfordite) reported
Text to landline messaging: @BT_UK have this service option. Has anyone successfully turned it off? #BT 0800 5875252 number does not present options to turn it off. BT don’t do public twitter (they dislike scrutiny of the answers from their support bots) #telecom #telephone
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Simon wade
(@siwade82) reported
@bt_uk The number from today is fine.I raised this complaint about the handling of our service in mid March, so will be about all of the poor service across large aspects of your service. Are the TV team the right people to do this? I would expect some from Customer service to do this.
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DassieGirl1
(@DassieGirl1) reported
@bt_uk @DrJohnCosgrove Exact same problem here too. Netflix, All4, ITVHub all work fine. iPlayer crashes BT minihub