BT (British Telecom)

BT (British Telecom) Outage Report in Willington, Derbyshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Willington, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Willington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Willington, Derbyshire, England 12/16/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Willington, Derbyshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Derby, Ilkeston, Heanor, Swadlincote, Coalville, Burton upon Trent and Lichfield.

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City Problem Type Report Time
United KingdomDerby Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomHeanor Phone
United KingdomSwadlincote Phone
United KingdomHeanor Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Willington, England

Latest outage, problems and issue reports in Willington and nearby locations:

  • d79design Steven Alan Wilson (@d79design) reported from Kilburn, England

    Hey @BTCare our router keeps dropping connection. Can you help?

  • L14OLA Lia Roguszka (@L14OLA) reported from Chellaston, England

    @btsportmotogp the monthly pass on @btsport is down ! This is useless !!! My monthly subs didn’t auto renew and now it’s down !!!! When can I get in to motogp?? You’ve taken the £25 but not delivered

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk That’s absolute crap, why wouldn’t you guarantee wireless speeds when you proclaim you have the best WiFi router and no one uses wired connections. I expect this sorting, you say we guarantee your speeds when selling it but never say only wired. Miss selling broadband now @Ofcom

  • RickCrawley Rick Crawley (@RickCrawley) reported from Mayfield, England

    @bt_uk hi, my fttp broadband speed is very erratic and generally below my guarantee. Been like this since end September. There was a service problem reported in my area, but said resolved 4 days ago. Have restarted hub twice. No improvement.

  • EnvisVirginFan Natalie || #SamBeard || ig envisionvirginracingfan (@EnvisVirginFan) reported from Burton upon Trent, England

    @f1broadcasting @FIAFormulaE @Eurosport_UK @BBCSport @btsport @QuestTV BT sport better get their shit together and comfirn a deal. I have a Eurosport sub with my BT Sport sub but I really enjoyed it on bt last year.

  • AnneRuddock Anne Ruddock (@AnneRuddock) reported from Heanor and Loscoe, England

    @bt_uk receiving absolutely appalling service from you. Told you on 8/7/19 I was moving home. Broadband meant to be working on 19/7/19 in new home. After several phone calls to you still no broadband and no one seems to care. Promised call backs don’t happen Might just cancel.

  • Turner15Gregory Gregory Turner (@Turner15Gregory) reported from Ibstock, England

    @bt_uk @EE I am a blind customer and I am very confused and worried, from the 17th of September even though I am finishing with BT complete Wi-Fi I now discover I’m getting a new landline which isn’t what I wanted. Please can somebody sort this out

  • mybriteside Tony Lormor (@mybriteside) reported from Heanor and Loscoe, England

    Again, poor service from @bt_uk, I think that's a complaint every month I have been with you now

  • MichalNarel Michał Narel (@MichalNarel) reported from Castle Donington, England

    @bt_uk why do you have to call customer services when my 18 month contract is coming to an end and I do not wish to review it.

  • RichardCusackBM Richard Cusack (@RichardCusackBM) reported from Horsley, England

    Poor from BT not allowing the fight to be viewed on Sky Q Mini boxes having paid £25 😩 @btsport

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk please help. Yesterday booked engineer, it was cancelled 2 mins later as linefault repair. Still down, unable to contact 81yr old Mum who lives alone, her lifeline system linked to phone line, we need a resolution now!

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 14 in the no BT  Broadband House. Customer services are absolutely appalling. BT Wholesale are clueless and everyone seems incapable of fixing the issue caused by a department within BT.

  • Ashur_Stanley Ash Stanley (@Ashur_Stanley) reported from Sandiacre, England

    @bt_uk No luck it’s still slow, rebooted but nothing

  • ljt_letstalk Lindsey (@ljt_letstalk) reported from Ilkeston, England

    @bt_uk still no line extremely vulnerable OAP with no telephone available, no lifeline service, medical probs. Been Over 36 hours now #verypoorservice

  • Bethannestagram My Name is Beth Anne (@Bethannestagram) reported from Swadlincote, England

    Every single time I move I have no end of problems with @bt_uk Anyone actually have good broadband suppliers that they recommend?

  • Lovemebird Sharooby 🌹🇪🇺🌍 (@Lovemebird) reported from Ilkeston, England

    @bt_uk Day 16 in the NO BT Broadband House and still a lack of updates and progress to fix a customer fault caused by a BT department. Do you think if I took my car to a garage and they damaged it they would leave it or be embarrassed and fix it? #badservice

  • eBayAnorak Jane Bell (@eBayAnorak) reported from Swadlincote, England

    . @bt_uk my 81 year old mother in law phone randomly rings around 2am for a month now, each time you say you've fixed it and it happens again. Bt said buy another phone, £38 later and another call at 2am this morning. It's not good enough! Please help stop this!

  • quinny71 Nigel Quinn (@quinny71) reported from Hamstall Ridware, England

    @bt_uk In fact my tech engineer who visited to address my issue after 5 days of calls restarting and relocation and rebooting etc - said and I quote “im not sure this job is for me; im a electrician by trade - sick of the hours already” left not fixing and closing the case ! 🤡 🤡 🤪

  • peter1910uk Peter Williams (@peter1910uk) reported from Hatton, England

    @BTCare can someone please help, i am trying to login to my elderly granddads email, he is unsure of some of the security answers. Tried the help desk but no luck.

  • AJDressageDiva Alison Joyce (@AJDressageDiva) reported from Swadlincote, England

    @AnnePvanVliet @bt_uk Did you get this sorted? I’m running in circles with nobody helping. There are 10 pages of people with the same issue on the community board....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsW64242123 @MrsW (@MrsW64242123) reported from Penwortham, England

    @BTCare any indication When customer access to email will be restored?

  • KittyCrossfire 👻🦙Kitty Crossfire🦋👻 (@KittyCrossfire) reported

    @bt_uk again having issues , all my viewers were yeeted from my stream. Not happy one bit. Started working again this week now going down again. I paid for better cos I stream and now it's making that hard. what's going on?

  • nhudson12 neil hudson (@nhudson12) reported

    @bt_uk I've just switched to BT Mobile last week; i'd checked that roaming was on before I travelled, but as soon as I got here, it's somehow it's switched off, and I get an error when I try to turn it back on. I'm abroad with no network access, and really need it. Please help

  • Simwizz Simon p (@Simwizz) reported

    @bt_uk Yes my sister is a sky customer

  • RichTWarms RTW 🏃🏼🚴🏼 🌍 (@RichTWarms) reported

    @ee @bt_uk Nearly 2022, we're all returning to more regular travel, and still too much to ask to have a constant data signal on the train line between London and St Albans? Still, could spend money on another novelty celebrity ad, eh?

  • RufflesMoneyXx Wealthy money x Ruffles xx (@RufflesMoneyXx) reported

    @bt_uk Good morning. I’m a BT 900 customer w- halo, phone, Sport & Mobile. Pay £72 a month. I’m now v. unhappy that I am subsidising new customers to get a free year of Gamepass Ultimate. If I take out a new 2 year contract, could I have the 1 years free Gamepass code too? thanks

  • RufflesMoneyXx Wealthy money x Ruffles xx (@RufflesMoneyXx) reported

    @bt_uk Good morning. I am a BT 900 customer with halo, phone and Mobile. Pay £72 a month. I’m now dissatisfied that I am subsidising new customers to get a free year of Gamepass Ultimate. If I take out a new 2 year contract, could I have the 1 years free Gamepass code too? thanks

  • doughtagnan Steve Gray (@doughtagnan) reported from Westhall, England

    @jeffreyjohnbell @bt_uk Whenever you get a work culture that's dominated by males you get the "laddish" macho bullshit. At 18 I worked in an office in the Met largely staffed by over 50's ladies. Those old gels were so lovely to work with and some of my best managers have been female. The worst blokes.

  • petedaviesmusi1 Pete Davies (@petedaviesmusi1) reported

    @bt_uk Very poor service.

  • petedaviesmusi1 Pete Davies (@petedaviesmusi1) reported

    Just been “upgraded” to Digital Voice by BT. The upshot is that two of our phones will not work. BT’s solution is to buy a new set of 4 phones for £119.98. Rip off. @bt_uk