BT (British Telecom) outages and service status in Stanwell, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 4 outage signals in the last 24 hours around Stanwell, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 7, 1:16 PM GMT+1.
- Internet (78%)
- Wi-fi (9%)
- Total Blackout (7%)
- E-mail (4%)
- Phone (1%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Stanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 7: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Stanwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Slough, Hammersmith, Wembley, Southall, Brentford, Woking, Hounslow, Harrow, Ealing, Richmond, Ashford, Maidenhead, Brent, Northolt, and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Slough
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Internet | 44 minutes ago |
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Slough
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Internet | 56 minutes ago |
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Hammersmith
|
Wi-fi | 6 hours ago |
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Hammersmith
|
Internet | 24 hours ago |
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Hammersmith
|
Internet | 2 days ago |
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Hammersmith
|
Internet | 2 days ago |
Nearby cities with recent reports
14 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Stanwell, England
Latest outage, problems and issue reports in Stanwell and nearby locations:
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coolio (@coolhati) reported from Kingston upon Thames, England@bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Zubair (@zubi89) reported from Slough, England@bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.
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peter (@peter33266430) reported from Slough, England@bt_uk I rang BT to say my BT stopped working, and got fixed then I said I want to renew my contract to see the deals BT had, but without my knowledge a BT customer advisor renewed my contract with out telling me in December when I rang for another reason How bad is that
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peter (@peter33266430) reported from Slough, England@bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT
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peter (@peter33266430) reported from Slough, England@bt_uk please my BT sport channel is not working it’s been turned off by BT why I don’t understand, Iam paying every month
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Jenny Woods (@JennyferWoods) reported from Hammersmith, England@BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?
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Stuart the Copywriter (@StuartTarn) reported from Egham, EnglandUnbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
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Charli R (@RojasLahoz) reported from Brentford, England@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Jack Teh (@JackTeh96) reported from Hammersmith, England@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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antonio (@antoniofrank82) reported from Brentford, EnglandI regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢
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Jenni Hibbert (@jhibbert1) reported from Hammersmith, England@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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peter (@peter33266430) reported from Slough, England@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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Keith Cox (@keithcox74) reported from Farnham Royal, EnglandClassic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.
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peter (@peter33266430) reported from Slough, England@bt_uk it’s been 14 days know my BT internet not working please can some one in BT help , I was told it would be fixed with in 9 days but nothing
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Jack Teh (@JackTeh96) reported from Hammersmith, England@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Jack Teh (@JackTeh96) reported from Hammersmith, England@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Edward berry (@eddibfit87) reported from Hammersmith, England@bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Bowler (@simonjbowler) reported@bt_uk Perhaps you could read the message I sent ans acknowledge that your chat service and account access aren't working for one of your customers. To be honest, that would resonate better than inviting me to spend an hour on the phone for a 5 minute issue.
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Tobes (@theGrimey) reported@EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.
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Alcazar (@AlcazarTM) reported@bt_uk sort your **** internet out ffs
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Adam Darke (@adarkelimited) reportedAnother 3 hours on phone to @bt_uk today. Still unresolved, still no call back from manager, still no email as promised from bosses. Comfortably the worst customer service in the UK.
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🏴 Curt 🏴 (@CurtStephens00) reportedHi @bt_uk I’m quite worried as there seems to be an outage in Nottingham. Could you check this please?
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Ian Robson (@GFX2001) reportedThe BT 2 factor Authentication Login is rubbish!! Each Time you receive the Passcode Via Email it fails to login. It only works if you get it sent to your phone!! Asked for Help from Support but they only say Download the BT App, which is unusable and provides zero help @bt_uk
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid you allow people to do this? I think as a company you desperately need to review this practice, it’s dangerous and a disgrace and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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The Evolution Of Life (@TEOL85) reported@bt_uk Everyone's new BT fibre phoneline is going out to random less than a minute orange light outages at the moment and the internet going down with it. Here in Feltham mine has oranged lighted random times for 1 week since last Friday and did it into this Friday and on to this Sunday
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Simon Roxburgh (@SimonRoxburgh) reported@bt_uk @BTBusiness shocking service today. Over an hour being bounced between departments, kept on hold, more automated voices, chat bots, crappy apps and all I want to do is talk to someone who can sort things out, properly.
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Jeanette Masters (@Red_ragtop) reported@bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.