BT (British Telecom) Outage Report in Stanwell, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stanwell, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Bracknell, Slough, Northolt, Stanmore, Lightwater, Wandsworth, Wembley, Hounslow, Maidenhead, Woking, Walton-on-Thames, Harrow, Sutton and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Bracknell |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Slough |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stanwell, England
Latest outage, problems and issue reports in Stanwell and nearby locations:
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Brad W
(@thewattsy) reported
from
Hillingdon, England
Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail
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peter
(@peter33266430) reported
from
Slough, England
@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Nesli Shafak
(@NesliShafak) reported
from
Hammersmith, England
whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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mark hunter
(@epicreble) reported
from
Slough, England
@btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Kernaghan
(@BoobBoo) reported
Deeply frustrating - I'd be tempted to cancel my @bt_uk order for FTTP given the hassle of an hour on the phone. Only issue is that the main fault lies with @OpenreachHelp and I'd still have to use @WeAreOpenreach.
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Celtic Dragon 🏴🇪🇺📖🐉
(@CelticDragon12) reported
@bt_uk Is there an issue with BT email this morning? It will not log in. It's not a problem with any other site, just BT email. It was the same yesterday morning.
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Celtic Dragon 🏴🇪🇺📖🐉
(@CelticDragon12) reported
@bt_uk It's very slow, but it's just allowed me to log in a minute or so ago. I'll keep an eye on it.
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Gavin Conway
(@conwaygav) reported
@bt_uk Angry at the poor service from BT, placed an order, it was then cancelled without me knowing, tried to call customer service, waited 10miins, then was cut off
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Dean Bubley
(@disruptivedean) reported
About to move house. Currently looking at options for broadband in new place. Main problem is trying to find prices for 12-month contracts. @VMO2News only seems to offer 18mo, and @bt_uk website defaults to 24mo Not obvious how to find the 12mo deals @Ofcom may need new rules
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Saff - Variant 1283 ☀️
(@sky_waller) reported
Hey @SkyHelpTeam, @bt_uk are absolutely hopeless and apparently our broadband order is 'stuck in the system' and they can't fix it. It's been a week, we're trying to work. Can you help get us connected? Happy to swap to you!
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Monken80
(@monken80) reported
@GraemeBambrough @btsport @btsportmotogp We clearly not by these comments multiculturalism doesn’t work ultimately. The west built their wealth off us they never acknowledged their wrongdoing
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Emma Harris
(@Emmalowri) reported
Once again @BTBusiness @btbusinesscare are proving to be a disappointment. They ceased the service (I don’t know why) now they say it can’t be switched back on until 12 Oct!!!! Ridiculous. A small business trying to recover after Covid…beggars belief
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Prizzle
(@Prizzle17) reported
@bt_uk don't use bt Internet EVER they will fleece you, patronise you, not help you, and take your money
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Chris Kernaghan
(@BoobBoo) reported
@bt_uk Not that, had an appointment. Openreach and BT mixed up the times - BT (pm) and Openreach (am). Engineer turned up in AM while on school run. Missed the appointment, now waiting 2 weeks and not phone line because of it. Complaint was a joke process, no actual action