BT (British Telecom) Outage Report in Stanwell, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stanwell, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Hounslow, Thames Ditton, Iver, Leatherhead, Ealing, Uxbridge, Wandsworth, Stanmore, Hayes, Slough, Windsor, Greenford and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| Hounslow |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Stanwell, England
Latest outage, problems and issue reports in Stanwell and nearby locations:
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
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Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
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Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Sarcastit©️
(@Sarcastit) reported
@bt_uk Thanks Steph, appreciate that but I’ve spent hours with loyalty & billing and nothing can be done to reduce costs for a 30 year customer.
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Mike Thompson
(@MikeGRT93) reported
Another day, another @bt_uk **** up. 3 hours I’ve been on Live Chat now. After being double charged. Bit bored of this now.
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Morag Burns
(@Burns06Burns) reported
@bt_uk absolutely worst customer service I have experienced. Nobody will call me back when promised. Issues ongoing for months. Cannot get this resolved.
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Debbie Johnston
(@lilmissdebs) reported
incredible in this age of technology that @bt_uk customer service line can’t advise wait time, place in queue or have a call back facility. Currently on hold 43 mins, not great service at all!
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Joe Marriner
(@topmarriner) reported
@bt_uk So anyone reading this in the High Wycombe near town and having issues, the street level equipment (junction box) was involved in a car accident hence we are offline, its only taken 2 phone calls and an online chat this very helpful tweet to get that info
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Greg
(@GCAT1717) reported
@SkyHelpTeam Fantastic. And I’m sure SKY’s database can see what the problems are in High WYcombe and then SKY can update all their users on what’s happening, why it’s taking so long to fix, and why they aren’t helping their customers the way @bt_uk are? @SteveBakerHW
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dicko88
(@dicko888) reported
@bt_uk I dont know if you can help but really who do i complain to instead of having to call the same old number 0330 1234 150 on an existing order/complaint/issue - Had l known how much l have to do to sort out a BT issue i would have used another provider... Anyone else agree ???
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dicko88
(@dicko888) reported
@bt_uk I am wanting to know why I took the day off only to be told the engineer wasn’t coming, well after the event and this despite getting a text asking me how it was and whether it’s been fixed. 2 months and still counting for BT to sort this issue out. Sounds familiar to others ??
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Shirley Childs
(@Childs4Shirley) reported
@bt_uk Not happy that I had to hold on for 45 mins to talk to customer services about a fault on my dad's landline. When I got through I still couldn't get an update on the problem.
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Joyce
(@foxtonm) reported
@bt_uk Still nearly £64 per month for broadband on that link! I’ve been a BT customer for 40 years so very disappointed that this is the best you can do.