BT (British Telecom)

BT (British Telecom) Outage Report in Stanwell, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanwell, Surrey, England 12/24/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanwell, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Farnborough, Sutton, Slough, Watford, Feltham, Wembley, Wandsworth, Maidenhead, Harrow, Hounslow, Walton-on-Thames, Chertsey and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Total Blackout

Community Discussion

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BT (British Telecom) Issues Reports Near Stanwell, England

Latest outage, problems and issue reports in Stanwell and nearby locations:

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • DrStevenChapman Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • CoreblimeyVic victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ljft1812 Liam Flanagan-Todd (@ljft1812) reported

    @bt_uk why do you limit your delivery options to RM, most courier companies offer a next day delivery option, because you do not offer this service we are without a broadband service for 5/6 days, at least. A simple solution but one you have not considered.

  • K4Climate FeelsLikeKevin☘️🇮🇪🌎💚 (@K4Climate) reported

    @CWeston_Indo @btsport It a horrendous system. Horrible slippy remote control, unreadable, counter intuitive EPG designed by a teenager sitting 3 feet away from a 50" screen Constantly disconnects from WiFi. The previous Sky platform was far superior.

  • Gwendeth Gwendath @ #i69 (@Gwendeth) reported

    @bt_uk Why in a gigabyte + speed year, does my town (centre of the M40) have trouble getting over 40mb? 👀

  • TheB0nj TheBonj 🔰 (@TheB0nj) reported

    Watching the #SOUMUN game back on @btsport as I was working and only caught 10 mins here and there, how bad is that pitch for a @premierleague ground!

  • ninjapt Niranjan Srinivasan (@ninjapt) reported

    @DanBlake86 @CWeston_Indo @btsport Sky was always shite when it comes to customer satisfaction and they are vultures

  • slushandribs Slush (@slushandribs) reported

    @bt_uk Internet has been fluctuating for the past few days. Discord calls are breaking up and video games are struggling to stay online. Everything being very slow. Is there work going on or something?

  • smudgeit123 sophie 👄 (@smudgeit123) reported

    @bt_uk our Bt has just stopped just saying sign into network but cant also no 4G from @VodafoneUK what's happening

  • ljft1812 Liam Flanagan-Todd (@ljft1812) reported

    @bt_uk - any chance of a response. I could ask via a DM, but won’t? Why are you restricted to one delivery service?

  • JMAedu Mr. JMA (@JMAedu) reported

    Customer services are less than helpful too. They say ‘oh yes. It’s fixed’ just to get us off the line. Then it still doesn’t work. Nope. We’re off to @bt_uk as soon as we can.

  • EvLenz Keep away from the madding ***** (@EvLenz) reported

    @bt_uk I'm having a problem with my broadband and whoever I was talking to on DM stopped talking to me. Can you get them to talk to me please?