BT (British Telecom) Outage Report in Stanwell, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Stanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Stanwell, England
The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Slough, Brentford, Maidenhead, Bracknell, Wembley, Sutton, Hounslow, Fulham, Wandsworth, Camberley, Northolt, Feltham, Ruislip, and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Wi-fi | 21 hours ago |
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Slough
|
Internet | 1 day ago |
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Hammersmith
|
Internet | 1 day ago |
|
Hammersmith
|
Internet | 1 day ago |
|
Hammersmith
|
Wi-fi | 2 days ago |
|
Hammersmith
|
Total Blackout | 2 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Stanwell, England
Latest outage, problems and issue reports in Stanwell and nearby locations:
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Charli R (@RojasLahoz) reported from Brentford, England@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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peter (@peter33266430) reported from Slough, England@btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.
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GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England@bt_uk I am livid. Absolutely Livid with your service right now
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Kristina Wallen (@KristinaWallen) reported from Richmond, England@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
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Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, EnglandMy 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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Sukh Thind (@SUKHTHIND) reported from Hounslow, EnglandDisappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
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victor martinez (@CoreblimeyVic) reported from Esher, England@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Sukh Thind (@SUKHTHIND) reported from Hounslow, England@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, EnglandWhy is my broadband not working in West London @bt_uk?
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Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Livvy (@londonsnewbie) reported from Hounslow, England@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Uncertainworld (@martinphelps) reported@GeorgeMonbiot @bt_uk When they do turn up they'll be taciturn, grumpy, leave without fixing the problem, and without letting you know what's going on. Good luck!
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Emma (@Nyrs_Emma) reported@bt_uk @DavidTCDavies as my MP please be aware of this issue that may well affect other constituents of yours.
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Cal (@CalCarrie) reported@bt_uk Hello engineer has been out, can’t fix the problem so we have no streaming services, no tv, no internet over Christmas which is just great thanks BT nice Christmas present from you. He did say you can provide something called a back up but then we have strikes
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Scott Wilson (@scottww29) reported@bt_uk ordered BT pro pack Oct and known for months needed cherry picker engineer for new line live. Confirmed all week all sorted, Engineer today and no cherry picker. BT management refusing to help also and now will be without TV/Broadband all over Christmas. Awful service!!
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Mrs B (@2posh2wash) reported@bt_uk I have indeed tried this 4 times. Still not been reconnected. Now 6 days without any service as you have disconnected me. A service that I am still paying for. Can you explain how this works?
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Stefania Cancellaro (@Stefy_Cance) reported@bt_uk I never wanted to cancel my account, I called them and said not to. They did anyway, even there was a note on my account not to cancel. Now is Christmas, I have no Internet, i work from home ffs
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Michael Kiernan (@Michael23529243) reported@BTCare so because the world has gone tipsy turvy, your company cannot extend its policy on an extension of services to help someone get a job to actually pay their bill? British Telecom, the home grown network? More like ‘you’re screwed if you have a problem paying’ network
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Kelly (@Tinkosaurus) reported@bt_uk Hey we’ve not had any internet service for 12 hours. Not sure how to see if there is an issue in our area?
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Shelene 'shood' (@shelenexx) reported@BTCare hi, can you have broadband only & no phone line? I have no phone plugged in, we never use the landline so we don’t need it.
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Ellie Mentall (@e19719701) reported@GeorgeMonbiot @bt_uk Having problems with the Royal Mail redirection service.The request failed after the money was taken from my account. After waiting for 50 minutes to speak to a human, he hadn’t got a clue how to help, and called me “Love”! I have now been waiting 30 minutes on another number.