BT (British Telecom)

BT (British Telecom) Outage Report in Stanwell, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanwell, Surrey, England 12/08/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanwell, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Slough, Wembley, London, Walton-on-Thames, Teddington, Hammersmith, Southall, Hounslow, Watford, Banstead, Woking, Fulham, Harrow, West Drayton and Wandsworth.

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City Problem Type Report Time
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomWalton-on-Thames Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Stanwell, England

Latest outage, problems and issue reports in Stanwell and nearby locations:

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnSmi75582823 John Smith (@JohnSmi75582823) reported

    @btsport hello, my app on ps5 just does not work. I don’t have any issues with any other media apps. Can you fix it, please?

  • Gilly78775344 Gilly (@Gilly78775344) reported

    @bt_uk had my landline number changed with no notice or reason, not able to run my business, losing money by the day, contacted BT by phone and chat, different story from each contact……really need some help please please please 🙏 @BTGroup

  • WildBill_Will Will (@WildBill_Will) reported

    @bt_uk hey there, I recently raised an issue with my BT TV and today I’ve received a replacement box. But you sent me two tv boxes and no returns box for my faulty STB. Any advice? Thanks.

  • kinkei Kei Phillips (@kinkei) reported

    @bt_uk the phone line attached to the roof has come loose due to weather! (Attached to my neighbours house!) Who do we contact to fix this? Worried the entire wire is gonna come down!!!

  • PrimumSequitur Primum non sequitur 🔴 (@PrimumSequitur) reported

    @bt_uk disgusted at how BT are behaving. Three weeks without internet or landline, elderly/ vulnerable people relying on their services have now been told the issue ‘may’ be resolved by 13-12-21. Pathetic, it seems they only care about their pockets!

  • ChristianJW1968 Chris/shortforChristian😁❤ (@ChristianJW1968) reported

    @bt_uk just recontracted. Now broadband has slowed down to a crawl and landline full of crackle - unusable atm. Logged fault last Thursday. The landline is now crackling and playing up. Filed a complaint on Sunday. 5 days on? Not a peep from BT. #customerservice #not

  • CharlieFitzh Charlie Fitzherbert ⭐⭐💙 🇬🇧 (@CharlieFitzh) reported

    @martinkeown5 is such a pompous pillock. Always remember him saying Diego Costa was "too slow" and would never be a success in the Premier League. He also thinks Gareth Southgate is "exceptional". C'mon @btsport, you can do better than this. 😳

  • Gooders_1978 GOODERS (@Gooders_1978) reported

    @btsport I'm trying to watch the match, but every 5 minutes adverts are coming up for BTTV Cinema. Definitely a BTTV app issue. Any ideas? #idontwanttorentafilm

  • Glo_Thienel Glo Thienel (@Glo_Thienel) reported

    Hi @OpenreachHelp Your Green box on Avery Way Allhallows ME3 9 the doors are wide open. Unable to be closed After recent theft of cables leaving the village without communication is worrying @bt_uk Help please

  • tracyw227 tracy (@tracyw227) reported

    @bt_uk right here I am again without internet….. so Amy your technician has came and made attempts now to fix it… but to no avail it’s gone again… not only do we not have internet still but I am trying to work from home as a local govt employee and complete work for uni?????