BT (British Telecom)

BT (British Telecom) Outage Report in Stanwell, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanwell, Surrey, England 01/15/2026 19:55

January 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanwell, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, Thames Ditton, London, Iver, Leatherhead, Ealing, Uxbridge, Wandsworth, Stanmore, Hounslow, Hayes, Slough, Windsor, Greenford and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomHammersmith Wi-fi
United KingdomThames Ditton Internet
United KingdomLondon TV
United KingdomIver Internet
United KingdomLeatherhead Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stanwell, England

Latest outage, problems and issue reports in Stanwell and nearby locations:

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • Sonjamclaughlan Sonja McLaughlan (@Sonjamclaughlan) reported from Richmond, England

    @paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • letter_presser Richard Small (@letter_presser) reported from Richmond, England

    @bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @btsport first time I have prescribed to your football. How do I cancel straight away. It was more man united Tv. Then man united tv is. Can’t justify paying for this

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Tamoshant Tam O’Shanter 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇸🇴 (@Tamoshant) reported

    @EE I signed up for @btsport pass yesterday. The account is still inaccessible and I’m unable to watch. I’ve also tried to contact you many times but getting nowhere. This is extremely poor service.

  • sannahall65 Sandra Hall65 (@sannahall65) reported

    @bt_uk I've recently signed up to BT via EE as a new customer should I not receive the £150 Amazon voucher ??,

  • DavidhMedium DavidH:Medium (@DavidhMedium) reported

    @bt_uk Are there issues with broadband in the Aylesbury area. Had internet until about 11:30am this morning and suddenly it’s gone off and still hasn’t come back online. And yes I’ve turned the box on and off, did the reset and all that

  • TomShouts Tom Shouts (@TomShouts) reported

    @bt_uk Enough of your fake concern on twitter for optics. We were over an hour and half on hold for the majority of time being sent to from one staff to the next. We have informed you within the 30days sp stop over charging for a BB speed service you could deliver in the first place.

  • linealfury Simon H (@linealfury) reported

    @19KhanIm @MichaelBensonn @btsport It's a crap era outside of the top 3

  • nickcauser92 Nick Causer (@nickcauser92) reported

    @MichaelBensonn @btsport Fury only said he wants the fight so quickly because he knew Usyk wouldn’t be ready in time. He’ll now claim Usyk is ducking when there was no chance he’d ever fight then. Fury is conning fans and it’s nothing new. Anyone that believes him is an idiot.

  • CRB704 sixfive (@CRB704) reported

    @CurtP_ @MichaelBensonn @btsport Biggest fallacy in boxing is that these guys have any control over who/when they fight. The television network they fight on The belt if they have one Their promoter Fighters are employees of all three but most fans don’t understand this.

  • simplepc Simon Salvin (@simplepc) reported

    @SamsungUK Thanks for getting back to me, this morning I’ve taken a further 2 steps backwards which confirms to me the @bt_uk Pro TV Box is to blame for all the issues experienced. I’ll get BT to look at their hardware.

  • TomShouts Tom Shouts (@TomShouts) reported

    @bt_uk If this is not rectified in the next billing period we will be cancelling the direct debit and going elsewhere. Your customer service is appalling, so the fake Twitter concern is a facade. Stop misselling highspeed BB packages you cant deliver.

  • beaconbabe Granny's got her name in a Michael Rosen book!!! (@beaconbabe) reported

    Internet and phoneline down again. 2nd time since Wednesday! (only a few hours respite b4 it went again) @bt_uk this is REALLY STRESSFUL our disabled daughter doesn't understand why she can't video her friends again @OpenreachHelp why AGAIN?