BT (British Telecom)

BT (British Telecom) Outage Report in Stanwell, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Stanwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Stanwell, Surrey, England 12/09/2025 11:55

December 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stanwell, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Maidenhead, Ealing, Slough, Wembley, Walton-on-Thames, Teddington, Hammersmith, Southall, Hounslow, Watford, Banstead, Woking, Fulham and Harrow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomMaidenhead Internet
United KingdomEaling E-mail
United KingdomSlough Internet
United KingdomSlough Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stanwell, England

Latest outage, problems and issue reports in Stanwell and nearby locations:

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayGP @btsport @nigelpearson @Kelvin_Tatum FFS.... DO NOT and I repeat DO NOT have a GP on this track. Crap track. #SpeedwayOfNations

  • gerryjmurray Gerry Murray (@gerryjmurray) reported from Beaconsfield, England

    After a day of dealing with @bt_uk website and customer support trying to fix my piss weak broadband - they can stick it where the sun don’t shine.

  • keithy1317 Keith (@keithy1317) reported from Brentford, England

    @UKMetsOnline @Mets @Yankees @btsport @MLBTV @SNYtv @mlbatbat @wcbs880 @Lez_Mets Gutted the game has been called 🤬 To make it worse it’s pouring down here as well I hate the rain 😩

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • BanquetRecords Banquet Records (@BanquetRecords) reported from Kingston upon Thames, England

    it seems anyone with @bt_uk as an internet provider can’t access our site at the moment. unfortunately, we’re with BT too, so please be patient as we too can’t get onto the server until the problem is fixed. brb

  • Belger91 Tom Belger (@Belger91) reported from Wandsworth, England

    Not sure what’s been worse. This game, Spurs or @btsport awful YouTube stream #UCLfinal

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SamMcCartney @bt_uk It's like the calls you get telling you you've been in an accident I say to them oh thank god you've called I'm just about to go down for my operation

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • MoistStrawberry Shawn (@MoistStrawberry) reported from Watford, England

    well done @WWE what a way to lose a load of viewers by giving up a 30 year service from Sky - we pay enough as it is let alone paying more for @btsport .. well I know where I will be watching WWE going forward , awful decision 😪

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • DiegoSemerene Diego Semerene (@DiegoSemerene) reported from Hammersmith, England

    Anyone who is into being violated by their broadband service provider, contact @bt_uk’s customer service! Grotesque! Insane! Kafka-esque!

  • theremaybebugs Annie Jenkins (@theremaybebugs) reported from Richmond, England

    @bt_uk ‘upgraded’ to your new WIFI package with #disc. #HELP Can’t get disc to work. Flashing red light wherever in the house we put it. Why no online chat service attached to your #MYBT APP. Frankly, not inclined to phone & wait for hours for verbal help!

  • physiorichmond Michelle Cuthbert (@physiorichmond) reported from Richmond, England

    @bt_uk hi WiFi been a bit rubbish and slow last couple of weeks now down. Please help

  • yorkshire_rebel Mark Scaife (@yorkshire_rebel) reported from Slough, England

    @bt_uk According to the automated phone call just recieved, my BT internet will be disconnected shortly due to people accessing my account without permission. Hung straight up. This is me reporting the problem to you. Thanks.

  • Pegers Gustav Pegers (@Pegers) reported from Wandsworth, England

    @RobbieKnox @btsport It was fine for the Chelsea match on Wednesday, but that may be down to the fact there was only two of us watching it

  • mikemulvihill1 mike mulvihill (@mikemulvihill1) reported from London, England

    Love how the btsport picture went down when roman abramovich came into view. Hackers 🧐 #EuropaLeague2019

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @btsport @SpeedwayGP What a Crock of Shit the #SpeedwayOfNations is.... Ref a complete 🔔🔚 15 minutes to complete 1 bloody race. Absolute Joke

  • gerryjmurray Gerry Murray (@gerryjmurray) reported from Beaconsfield, England

    @bt_uk No - your website said there’s a fault that needs an engineer. Your support person wouldn’t book it unless I agreed to pay £85 for a call out to fix your broadband which is at 1/5th the speed it should be. I refused and have ordered sky and will be cancelling BT this evening

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jlancaster1862 Jay Lancaster (@jlancaster1862) reported

    @bt_uk Utter ridiculous service. Charged £369 in error on 23/7. I called on the same day and was told it would be refunded in 7 days. It was not. Rang again on 2/8. I was told it would refunded by today. It was not. I rang again today and the same 7 day false promise. TERRIBLE!

  • jdmmi_ JD (@jdmmi_) reported

    @bt_uk I hope you have a bad day

  • jaisullivan Jai Sullivan (@jaisullivan) reported

    @bt_uk Hi Alannah OK - thanks for the quick response. Why doesn't it say this in any of your email comms so that people can prepare? It just says 'there might be a short break in service'. My definition of short isn't hours or most of the day?

  • TheBunet46 John M.Burnet (@TheBunet46) reported

    @BTCare who's the idiot that came up with slogan for films, 'buy or own'? do u mean rent or own??

  • cuan_knaggs Cuan Knaggs (@cuan_knaggs) reported

    @robdykedotcom @bt_uk have to deal with this **** on my banking app. that they have forced me to use by having it as the only option for 2FA

  • markjam Mark (@markjam) reported

    Ok @btsport how do you cancel? My dad had it for champions league and doesn't want it now. Phoned but told to do it online. Tried online but its impossible to find how. FAQs say you need to phone. So how? #btsport #cancelbtsport #btsportripoff

  • btbusinesscare BT Business Care (@btbusinesscare) reported

    @ionareads @bt_uk Hi, I apologise about this. One of our tech complaint team members in Dundee will be calling your family member about this. They have opened a complaint to see this through and get them sorted out, I apologise for all this.

  • keybo83 Keyan Milanian (@keybo83) reported

    @bt_uk WiFi. Flashing orange. Please see previous tweets. Had months of this and two engineer visits, still getting problems. Had a pm from your colleague saying I'm not entitled to compensation cos I've not had a 'total loss of service'. So what exactly is this we've had, if not that?

  • SelectSystemsUK Charles Pearmain (@SelectSystemsUK) reported

    It is depressingly inevitable that @bt_uk happily trot out banalities about "Connecting for Good" and being "Here to help" when they'd actually rather do anything to avoid talking to a customer. If you DO get through the simplest product information is treated as a state secret.

  • ionareads Iona (@ionareads) reported

    I’ve said I would tweet you because they have no way to contact the person who called them and are so frustrated they don’t know what to do. When will you stop assuming that everyone lives in a city and start making an effort to provide support for rural customers? @bt_uk 3/4