BT (British Telecom) Outage Report in Stanwell, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Stanwell, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Hounslow, Wandsworth, Hammersmith, Walton-on-Thames, Watford, Chertsey, Kingston upon Thames, Harrow, Uxbridge, Perivale, Maidenhead, Ealing and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stanwell, England
Latest outage, problems and issue reports in Stanwell and nearby locations:
-
Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
-
Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
-
Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
-
Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor
-
Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
-
Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
-
Livvy
(@londonsnewbie) reported
from
Hounslow, England
@btbusinesscare been asked to dm you with my account number, regarding an issue- please help
-
victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
-
JIGGYJAMMER
(@JIGGYJAMMER) reported
from
Epsom and Ewell District, England
@daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal
-
Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
-
KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
-
GunnersAssemble
(@RednWhiteJames) reported
from
Epsom and Ewell District, England
@bt_uk I am livid. Absolutely Livid with your service right now
-
KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
-
Charli R
(@RojasLahoz) reported
from
Brentford, England
@EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.
-
Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!
-
Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
-
Kristina Wallen
(@KristinaWallen) reported
from
Richmond, England
@BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
dicko88
(@dicko888) reported
@bt_uk I dont know if you can help but really who do i complain to instead of having to call the same old number 0330 1234 150 on an existing order/complaint/issue - Had l known how much l have to do to sort out a BT issue i would have used another provider... Anyone else agree ???
-
Geo Smith
(@JGS1993) reported
@bt_uk He arrived an hour after the 13:00 timelimit given and within what I had requested originally. Problem is you told me he was coming before 1 so had to sit and do an important call on my drive via mobile. Just waiting until my contract expires in Jan to move to Virgin
-
dicko88
(@dicko888) reported
@bt_uk I am wanting to know why I took the day off only to be told the engineer wasn’t coming, well after the event and this despite getting a text asking me how it was and whether it’s been fixed. 2 months and still counting for BT to sort this issue out. Sounds familiar to others ??
-
Morag Burns
(@Burns06Burns) reported
@bt_uk absolutely worst customer service I have experienced. Nobody will call me back when promised. Issues ongoing for months. Cannot get this resolved.
-
Mel Atonin ❤🍄🦇
(@MushroomWonders) reported
@CiaranMckane Shite service. @bt_uk
-
Jackson Williams
(@JacksonInsane) reported
@bt_uk Twice in one week we've been without broadband. Has been down since 11pm last night and est. Clear 5am, still without it. What's going on? Account GB25553686
-
Tommy ⭐️⭐️
(@s92Tommy) reported
@bt_uk Get my bt sports to work on sky and stop closing my complaints without fixing the issue that’s been going on for a year. Cheers
-
Anthony Hesketh
(@AntHesketh) reported
@bt_uk Fair’s fair: BT shamed into phoning. Matter in hand. My poor mum still upset and shaken. Shame on you BT
-
GGZii
(@GGZiiSocial) reported
3 weeks with no Internet. Wonderful, they have even forgot to book the engineer. 4 phone calls, 5.5 hours total on hold. @bt_uk Honestly what is this? And customer service telling me "I can't control the weather" Unacceptable.
-
Joe Marriner
(@topmarriner) reported
@bt_uk internet went down on Sunday morning, was told it would be fixed that night, then Monday night, then Friday night, now it's saying next Friday! 4G hub is beyond useless and 30+ mins on hold. What is going on and why no updates?