BT (British Telecom) Outage Report in Stanwell, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Stanwell, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Tadworth, Uxbridge, Wembley, Southall, Hammersmith, Hounslow, Thames Ditton, Iver, Leatherhead, Ealing, Uxbridge, Wandsworth, Stanmore and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Tadworth |
Total Blackout | |
| Uxbridge |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stanwell, England
Latest outage, problems and issue reports in Stanwell and nearby locations:
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk so BT are extending contract s without the permission of the customer, so if you ring up for a fault, without your knowing the BT advisor extends it, so he can get a bonus,so people be careful it happened to me twice.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk lost faith in BT ,rang BT yesterday by chance , only to find out that in December, a BT customer service advisor, only extended my contract until a further year without my permission, how bad is that, honestly I have lost my Trust with BT, people watch out.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk I don’t trust BT as, anymore,they are liars I rang BTto say if they could give a quote on sky products, but instead without my permission he extended my contract by 1 year,I rang to complain,but instead again without my permission he extended it by 2 yeas, how bad is that.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk quite shocked by BT , I just rang to stop BT sport multi room ,in December, and then I rang yesterday to discuss my contact which was up in 26 feb this year , so without me know the customer advisor on extended my contract without my consent, don’t trust BT anymore
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT are refusing to help me,because they keep extending my phone and Briadband contract without my permission, that’s twice in a month, Iam to scared to call them just in case they extend it again without my acknowledgment
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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peter
(@peter33266430) reported
from
Slough, England
@bt_uk BT advisor have lost the plot and they are conning , greedy driven by bonuses I just spoke Ashley she said e mails are sent and received 24 hours put in a complaint did not receive a acknowledgement but received that it’s already been closed but nothing been resolved yet
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Kettle
(@chriskettle3) reported
@bt_uk That's all well and good but im mis-advised from contact with you on the 5th and 7th which lead to the confusion originally and hence further mis-advise yesterday. Please can this be reviewed as part of the complaint and a manager get back to me ASAP please? No faith in BT now.
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Northernish 🇺🇦
(@Northernish1) reported
@bt_uk still nothing from Vicki...yet lots if texts, calls and harassment from @OpenreachHelp who even called me just after 8am today...i have tokd them they csn not help repeatedly, yet they just keep ignoring me and phoning.
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Chris Lane
(@ChrisLa74965218) reported
@virginmedia Based on the customer service we have received they can only exceed my expectations. In fact @skytv and @bt_uk couldn't have been more helpful, informative and friendly. Thank you for your time
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Arron
(@HisGraceArron) reported
@bt_uk hi bt my internet is terrible tonight can you please help?
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Invisible Elf
(@InvisibleElf) reported
@bt_uk I’d rather speak direct to @OpenreachHelp as they are the ones who’ve cut the service off. BT’s response of raising a new order is beyond ridiculous
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Chris Kettle
(@chriskettle3) reported
@bt_uk Because I'm told via phone that because I have had covid I have to wait 'a time period' before an engineer visit. Despite complying with the Gov guidelines and now covid free and wish to resolve my issue, I'm told your policy overrides that.
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S A R Bevan
(@SARBevan1) reported
@bt_uk No everything should be ok once our service has resumed
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Ronan Barton
(@Ronan_Barton) reported
from
Banbury, England
@bt_uk a little disappointed, I called yesterday to report an error in the address I gave for my move. Due to the need for the order to be closed down. Was told to call today. Still no luck! 😩
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DennisThynne
(@DennisThynne) reported
@bt_uk My wife's been on the phone to you yesterday evening. Once again an engineer is coming out. It seems obvious your box isn't up to much and as your failing to deliver the service we're paying for what's going to happen? For example where do we stand exiting the contract early FOC?
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Jerome of Snowbound
(@PocketsizedJay) reported
@bt_uk Scott mate it’s getting worse. We should have 30mbps min. It was running at 12mb at the beginning of our convo. It is now running at 6mb. help