BT (British Telecom) Outage Report in Stanwell, Surrey, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Stanwell, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Camberley, Hammersmith, Isleworth, Ealing, Northolt, Sutton, Richmond, Hayes, Southall, Wembley, Edgware, Hanwell, Brentford and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Camberley |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Stanwell, England
Latest outage, problems and issue reports in Stanwell and nearby locations:
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Cllr Anton Georgiou 🔶
(@anton_georgiou) reported
from
Brentford, England
My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Decor Tiles
(@DecorTiles) reported
from
Watford, England
@bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP
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Pam
(@Winemonday) reported
from
Richmond, England
@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Sukh Thind
(@SUKHTHIND) reported
from
Hounslow, England
@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
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Caitlin Bracken #TVTTagTeam
(@CaitTeachesKind) reported
from
Slough, England
@bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!
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victor martinez
(@CoreblimeyVic) reported
from
Esher, England
@bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Ashton
(@chefkevinashton) reported
@bt_uk My wife paid for 5 days of broadband #BTWifi in our new house to bridge the gap before our broadband is installed. It is expensive and keeps dropping out VERY VERY unimpressed. Plus Not enough customer service reps to answer phones.
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Millie
(@millie_thackray) reported
@bt_uk we’ve been trying to cancel our BT WiFi contract since Friday, having spent a cumulative 1.5 hours on hold, with no success of getting through. How can you justify a notice period of 30 days when customers can’t inform you of cancellations?
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Connor
(@connorisgoku) reported
@staplenick @bt_uk @JohnStapletonTV Don’t start with BT n their things not working, we tried bt tv and it was a nightmare. So many call outs and bad promises.
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Julian Stockton
(@julianstockton) reported
Hello @bt_uk is anyone looking at your DM's? Your wait time to speak to someone is over 60 minutes and your online bots can't help. Give me a wave if you can see this👋
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Nick Stapleton
(@staplenick) reported
@bt_uk @JohnStapletonTV It's one thing for dad who has a mobile too and doesn't rely so much on his landline, for example to be linked up to medical equipment/an alarm, to have it totally out of action months on end. So @bt_uk what about those who do? This has been going on too long without resolution
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Neil
(@NRManc) reported
Can’t remember the last time I made a call on my @bt_uk landline but just received my latest bill and discover the cost of a landline to landline call is 25p/min !! And that’s a bog standard number - no special service. Time to unplug it I think !!
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James Randall
(@jamesrandall_) reported
@bt_uk Hey BT. I’m an unhappy customer who has been on hold for over 50 minutes waiting to speak to someone in your ‘loyalty’ team. Is this normal? Do you hope to bore your customers into submission so they keep paying your high prices? Direct debit cancellation incoming...
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Julian Stockton
(@julianstockton) reported
@bt_uk Hello, I'm waiting for an engineer who is an hour late, and I can't find out if they are coming or not. Can you help, please?
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❓🦎
(@curiousiguana) reported
It would also be good if @bt_uk offered a dirt cheap, slow but fine connection for the over 70s. Enough for them to send an email or download an audiobook. Maybe they do, but I'm unaware of it. 10Mbps cap. Fiver a month. Pensioners only.
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Alison haigh
(@Alisonhaigh3) reported
@bt_uk are there issues with broadband today in Oughtibridge S35 please?