1. Home
  2. Companies
  3. BT (British Telecom)
  4. Stanwell, England
BT (British Telecom)

BT (British Telecom) outages and service status in Stanwell, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Stanwell, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Stanwell, England

The most recent BT (British Telecom) outage reports came from the following cities: Ashford, Hammersmith, Harrow, Slough, Brentford, Maidenhead, Bracknell, Wembley, Brent, Sutton, Hounslow, Fulham, Wandsworth, Camberley, and Northolt.

CityProblem TypeReport Time
Ashford Total Blackout 49 minutes ago
Hammersmith Internet 1 hour ago
Hammersmith Internet 12 hours ago
Hammersmith Internet 12 hours ago
Harrow Internet 1 day ago
Hammersmith Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Stanwell, England

Latest outage, problems and issue reports in Stanwell and nearby locations:

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk we have lost our Internet connection hour a go. We need help Our phone data slowed down we can not contact anyone. Please helppplll

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • janthea46
    Janthea46 (@janthea46) reported from Kingston upon Thames, England

    @bt_uk BT Wi-Fi in my area seems to be down 😱😱

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • coolhati
    coolio (@coolhati) reported from Kingston upon Thames, England

    @bt_uk @UKDazza Please could you tell us why the Internet is down?

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk how about Customer service, left without broadband for over a month after engineer cancelled at the last minute, given next appointment in 3.5 weeks. In 4G blackspot , can’t even use phone as hotspot. Less jumping on bandwagons, more in service.

  • DiscoverWatamu
    DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

  • SUKHTHIND
    Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • GoonerArmchair
    The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk Totally agree , how about customer service first , waited over a week for an outsourced engineer to come who then cancelled, and rearranged my appointment for 3 weeks later. In 4G blackspot , trying to work from home with no connection. Do you have at shirt for this.?

  • DrStevenChapman
    Steven Chapman (@DrStevenChapman) reported from Kingston upon Thames, England

    @bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund

  • CaitTeachesKind
    Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

  • Elliottrawstron
    Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk where do I start with how terrible your service is , let me start with being passed from one person to another on a call then put indefinitely on hold , next contract switching to a provider with manners .

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @bt_uk so rang BT today , to move all my services to them, said they would call me back, this morning, still waiting , typical BT useless, so have decided know that I will go to virgin,much better customer service at least virgin get things done, not like 3rd rate BT

  • jamesvalero1977
    James Valero (@jamesvalero1977) reported from Kingston upon Thames, England

    @bt_uk @btsport Having issues with the UCL Champions League coverage on the BT sport app. LP103 error saying I have too many live streams running. I’m not currently streaming anything else??

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • Winemonday
    Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • CoreblimeyVic
    victor martinez (@CoreblimeyVic) reported from Esher, England

    @bt_uk No , been on the phone with a BT staff, told not much they can do , I have to wait for a rescheduled appointment in 3.5 weeks time ( that can’t be 100% guaranteed) , BT have broken the customer contract, not I. you work in telecommunications deal with this first .

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michael23529243
    Michael Kiernan (@Michael23529243) reported

    @BTCare so because the world has gone tipsy turvy, your company cannot extend its policy on an extension of services to help someone get a job to actually pay their bill? British Telecom, the home grown network? More like ‘you’re screwed if you have a problem paying’ network

  • mdshamilton
    Mark Hamilton (@mdshamilton) reported

    @GeorgeMonbiot @bt_uk Funny thing is that I had exactly the same problem yesterday…despite 6 text messages from Openreach confirming the appointment. Now I have no internet/broadband at all for 36 hours and I’m still waiting for a call from Openreach…

  • Vinc3Charming
    Vinc3Charming (@Vinc3Charming) reported

    @crustyano @GeorgeMonbiot @bt_uk Open reach is a company that doesn't even pretend the consumer has any rights. They don't even pretend to deal with their own complaints. There help account on twitter is all "get in touch with your provider". Absolute absurd joke.

  • 2posh2wash
    Mrs B (@2posh2wash) reported

    @bt_uk I have indeed tried this 4 times. Still not been reconnected. Now 6 days without any service as you have disconnected me. A service that I am still paying for. Can you explain how this works?

  • Nyrs_Emma
    Emma (@Nyrs_Emma) reported

    @bt_uk @DavidTCDavies as my MP please be aware of this issue that may well affect other constituents of yours.

  • ArdentArchivis1
    ArdentArchivist (@ArdentArchivis1) reported

    @GeorgeMonbiot @bt_uk Yup, that’s pretty much what they call service.

  • SinisterBulb
    SinisterBulb. (@SinisterBulb@mastodonapp.uk) (@SinisterBulb) reported

    @GeorgeMonbiot @bt_uk You’re wasting your time. Its a de facto monopoly. They rarely provide a service even to other bits of BT.

  • BeechPea
    Pea Beech (@BeechPea) reported

    @GeorgeMonbiot @bt_uk Yes, terrible service!

  • ash_ayl
    Ash (@ash_ayl) reported

    @btbusinesscare Fuming is an understatement. Due to install broadband today however there was an issue with the right cabinet, so the visit was postponed. The cease order you placed with our existing supplier cannot be cancelled so without Internet for the busiest time of year 😡

  • annomalleybaker
    Ann (@annomalleybaker) reported

    @bt_uk my Aunt is a carer for her husband who has dementia They been waiting 15 days for your visit and you failed to turn up! He needs the TV to keep him calm and stop him pacing! You claim to support the elderly but that does not seem to be the case! Please help them