BT (British Telecom) Outage Report in Stanwell, Surrey, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Stanwell, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Stanwell, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Wandsworth, Stanmore, Hounslow, Hammersmith, Hayes, Slough, Uxbridge, Windsor, Greenford, Brentford, Watford, Woking, Fulham and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Stanwell, England
Latest outage, problems and issue reports in Stanwell and nearby locations:
-
Phil Craig
(@philmcraig) reported
from
Richmond, England
@bt_uk finding it impossible to speak to anyone today - it’s on behalf of my mother in law who doesn’t understand the new package and equipment you say she has ordered - tho she says she never did! Can we DM about it please?
-
J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
-
veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
-
Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
-
Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
-
Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
-
subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
-
Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
-
Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
-
Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
-
Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
-
Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
John O'Connor
(@thereal_JOC) reported
@bt_uk it seems BT Internet is down again in the Great Sutton area. I've got no broadband.
-
Tone Coles
(@tonecoles180) reported
@bt_uk If my line has been stable for 28 days please explain why we had almost no internet last night. You can see the independent speed test results. The only reason I am leaving bt is your inability to fix a reliability issue that comes from your open reach line.
-
RobWood1963
(@RWood1963) reported
@leekpee BT have never been ‘alright’ mate ! Tyler and co are **** but these ******* take being shite to another level ! Imagine employing all those experts and finding out they don’t know the rules @btsport
-
Øyvind Sørheim
(@Earvybaby) reported
@mcfc_blue @btsport Trevor Morley went on with the same crap in Norway.. Even though it was pointed out severel times that it’s not offside....
-
Paul Varcoe
(@Varcs) reported
Pretty appalled at @bt_uk response to a line fault. My mum who is 83 and shielding reported line not working last night and BT's response "we can get to you on the 25th Jan". Great, so now she is more isolated than a self isolater. Disgraceful.
-
Grahame Penney
(@gpenney2009) reported
@lizzychapman23 @btsport I muted mid way through first half it was that bad and obvious just watched the goals with commentary on, to say the handball was not even on target sums it up, absolute disgrace.
-
Pamela Goodman
(@goodman_pamela) reported
@bt_uk 45 mins to get through to BT. Never a straight answer. Inability to fix broadband supply now down since 18/1. How is a community expected to work/teach from home? Beyond useless. And @OpenreachHelp too. Shame on you both.
-
Chris Barker
(@itbereetyooth) reported
@btsport @btsportfootball 4 1/2 yrs for a £90m player to start actually living up to his fee, wonders will never cease
-
Octave
(@Octave_SSBU) reported
@bt_uk No it’s ok, after a week of no service and it breaking again 5 hours after your ‘engineers fixed it’ we’re on the phone to BT right now and cancelling our contract.
-
Sue
(@sw18780774) reported
@bt_uk Why when your attitude is like or leave and you all but admit that it’s impossible to provide super fast broadband to many of us YET you advertise it as possible and we pay for a service that is impossible for you to provide That is total misrepresentation of your service