BT (British Telecom)

BT (British Telecom) Outage Report in New Barnet, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in New Barnet, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in New Barnet, Greater London, England 12/04/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near New Barnet, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Greater London, Hackney, Newham, Hammersmith, Hemel Hempstead, Camden Town, Poplar, City of London, Harringay, Hampstead, Enfield Town, Wembley, Woodford Green and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomGreater London Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near New Barnet, England

Latest outage, problems and issue reports in New Barnet and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @Ofcom Does @bt_uk not have a duty of care for elderly/vulnerable customers? My parents (both over 75) 5 days without a landline. Pls help.

  • TashaKP Natasha (@TashaKP) reported from Barnet, England

    @bt_uk are there currently any issues in the EN4 area?

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    @btsport trying to cancel monthly pass subscription on line and for the life of me, Im going in circles. Can anyone help me as there doesn’t seem to be a option online. Easy to get one but no way of removing myself as a customer. #boredalready

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • jjjecannon novice (@jjjecannon) reported from Hackney, England

    @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • JennyferWoods Jenny Woods (@JennyferWoods) reported from Hammersmith, England

    @BTCare my wifi is down in the whole street. How can I inform you without being on hold forever? Is there an email address?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looking at urgently.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting for a response a request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Tottenham, England

    @bt_uk Can Leanne from the ‘Priority’ team call me pls (although given the problem is 5 days old & counting is hate to be a ‘non-priority’)

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • gashead Alistair Burns (@gashead) reported from St Albans, England

    Another @btsport Champion League night unwatchable on BT TV UHD despite consistent 60 Mbps speed and router reboots. Could do with a complimentary Sky feed again as that never failed unless the pigeon stood between my dish and LNB.

  • lfctrucker66 Colin Miller (@lfctrucker66) reported from Tottenham, England

    @da_judge Exactly fcukin BTSport Ultimate wtf m8 i found it with 90secs 2 go it was 531 if your with virgin i guess the same tonight

  • Dhammadinna Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • Debsgf DebsF (@Debsgf) reported from Barnet, England

    @bt_uk I am still waiting to my response in regards to my request for an engineer appointment to look at a communal box, which looks in urgent need of replacement and is impacting an entire block’s service.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • emchi Emma Chittenden (@emchi) reported

    Poetic my @bt_uk broadband going down 8 times in the last 2 hours and the troubleshooting says to text a number... only the number they give doesn't ******* work. **** . show

  • Tomcj Tom cj (@Tomcj) reported

    @bt_uk can you help me please BT 🙏. You have made three separate appointments to try and get full fibre working. And each one your engineer has not shown up. Do you think that is a good way to treat customers?

  • dazzymans Darren (@dazzymans) reported

    @bt_uk been told this is untrue today. nobody at bt get story right with each other thanks for blackballing me and refusung support when vulnerable adult with panic alsrms etc relying on net stable. i look forward to the ombudsan as logged it yesterday and more today. section 7 pls data

  • rogerthedoctor Dr Roger Henderson (@rogerthedoctor) reported

    Dear @bt_uk - why don't you offer a call back option instead of keeping a customer holding on for half an hour with no reply? (Shouldn't be too hard for a phone company to do..)

  • anjalijeter 🐝 ᐰnjalí J 🐝 (@anjalijeter) reported

    @bt_uk Hi. I recently re-contracted my broadband and was supposed to receive a new Hub as part of that. My new service started last week but I've yet to receive the new Hub and there's no tracking info for it on the 'track order' page?... [1/?]

  • dazzymans Darren (@dazzymans) reported

    @LouiseJ68098483 @bt_uk @BT_Sport im scared im going to be attacked or die because my lifeline button wont work so at wits end terrified and scared. how can a company this big treat disabled people like this and not fix faults diagnosed and blame me because i dare chose to go to cheaper disabled one and i lie

  • dazzymans Darren (@dazzymans) reported

    @bt_uk @GemmaCarter23 why u still premoting this company 2yrs later and praying on the vulnerable cold calling when areas ban this?this and refusing to fix my line so disability aids not working or police panic line.what if my abuser attacks me or i have another heart attack these device wont work!

  • GarethTurner1 Gareth Turner (@GarethTurner1) reported

    @btsport been charged twice for your service yesterday. How do I sort a refund?

  • JoCrosbyPR Jo Crosby (@JoCrosbyPR) reported

    @bt_uk DM sent! Help would be appreciated. After another hour on the phone, apparently @OpenreachHelp have claimed they are ‘on site’ - but they still haven’t arrived! Another false update after they previously claimed it was repaired and closed the case!

  • CyclistAttitude Cyclist_With_Attitude (It/trouble/******/mad) (@CyclistAttitude) reported

    @bt_uk, why is it, that when I live 100 meters away from an exchange, you are unable to provide a 21st-century broadband solution in North London?