BT (British Telecom) Outage Report in New Barnet, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in New Barnet, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in New Barnet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (17%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near New Barnet, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Hammersmith, City of Westminster, Barnet, Ilford, Hampstead, Muswell Hill, City of London, Harrow, Southall, Paddington, Tower Hamlets, Islington and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hackney |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near New Barnet, England
Latest outage, problems and issue reports in New Barnet and nearby locations:
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Transfer Wire
(@transferdicky) reported
@bt_uk @dexter1dog warning if you are going to sign up to btbroadband - they will sign you up for 2 years - and when you need to cancel for life reasons, like leaving the country or moving to somewhere - they pretty much charge you the remainder of the contract! in my case £650!
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Transfer Wire
(@transferdicky) reported
@bt_uk @HarryCobeans a warning if you are going to sign up to btbroadband - they will sign you up for 2 years - and when you need to cancel for life reasons, like leaving the country or moving to somewhere - they pretty much charge you the remainder of the contract! in my case £650!
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Rab Cook
(@RDCookLismore) reported
@btbusinesscare @BTBusiness We have used the live chat twice now and on each occasion was assured the issue resolved and business broadband reordered. I would like this escalated and a dedicated point of contact to get this resolved.
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Dr No
(@Darren26442266) reported
@bt_uk Sort out PLUSNET. You own them and yet there services are slow. Rivals offer speeds over 100mb.
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Thomas Lister
(@ThomasLister01) reported
@bt_uk In typical BT fashion 1st box didn’t work second box due to be delivered on Monday this week didn’t show called told sorry delay will receive this Friday its now Saturday still no box. Not surprised at all continues to support years of inept service I would laugh but I pay for it
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Paul Fairclough
(@Paul_Furk) reported
So @bt_uk thanks for charging me £70pm for 500Mbps full fibre broadband which only works in one room unless I spend over £100 for a 4th wireless disc. Need a wireless disc in every room and still only getting about 50mbps unless I’m sat next to the router #awful
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lynn banks
(@lynnbanks10) reported
@scottnicholls78 @SpeedwayGP @btsport God that crash was horrific, I really feared the worst! Don't know how you stayed so composed talking about it, true professional! On a lighter note loved the shirt 🤩 xx
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millie sepede
(@milliesepede) reported
@bt_uk can’t wait for you to reimburse me hundreds of pound for a days wages missed because you can’t do one simple job such as installing wifi which is quite literally the main service you offer 🙃
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Transfer Wire
(@transferdicky) reported
@dexter1dog @bt_uk warning if you are going to sign up to btbroadband and tv - they will sign you up for 2 years - and when you need to cancel for life reasons, like leaving the country or moving to somewhere - they pretty much charge you the remainder of the contract! in my case £650!
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tictactoe
(@noughtsncrossez) reported
@bt_uk hi, I am sophb66 relative and she is a customer of yours. you have blocked her from your twitter account. can you please let me know if you will let her back so she can receive customer support like your other customers? Not sure what’s going on but can u help please?