BT (British Telecom) Outage Report in Nelson, Caerphilly County Borough, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Nelson, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nelson, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Nelson, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Pontypridd, Caerphilly, Cardiff, Aberdare, Pontypool, Hengoed, Blackwood, Tonypandy, Treorchy, Merthyr Tydfil, Pontyclun, Cwmbran, Ferndale, Bargoed, and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd
|
Wi-fi | 4 days ago |
|
Caerphilly
|
Internet | 5 days ago |
|
Caerphilly
|
Internet | 6 days ago |
|
Cardiff
|
Internet | 8 days ago |
|
Cardiff
|
Wi-fi | 10 days ago |
|
Pontypridd
|
Internet | 10 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Nelson, Wales
Latest outage, problems and issue reports in Nelson and nearby locations:
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Bt business 0800800156 they said they would call back if the line got disconnected. No call back was received. I'd like to cancel the service please as I was hoping to postpone the installation but after a disappointing experience would prefer not to continue with it
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, Wales@btbusinesscare What could I put in a DM that isn't already in my Tweets? I've even include a Complaint Reference number for you.
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Rich M (@Smilers_Coffee) reported from Pontypridd, Wales@btbusinesscare Just messaged but I would still like to cancel at this point
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JJ 🐧 (@Cobblerja) reported from Brynmawr, Wales@bt_uk my services are currently off. Ringing your customer services are a dead end. Please sort it out
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk is there an issue with full fibre broadband in the south wales area?
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk How about you just provide the service we’re paying for…
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Sam 💕🦥💕 (@Sammy78avfc) reported from Ebbw Vale, WalesWho are the commentators on BTSport? Absolutely awful
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Susan Chennells Sturdy🏴🇦🇺 💙 (@taffyqueen) reported from Merthyr Tydfil, Wales@bt_uk I still have no fibre broadband connection, it's the 4th day now having to rely on hybrid connect, which we only have a moderate signal to the network
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Citrus Arts UK (@CitrusArtsUK) reported from Pontypridd, WalesI had at least 3 conversations with staff saying this wouldn't happen, but it happened anyway. Now 3 weeks later of broken promises after broken promise they still can't re-connect us. @bt_uk this is total incompetence and foot dragging to repair your mistakes.
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Chris Griffiths 🏴 (@cymruchris) reported from Church Village, Wales@bt_uk I've just released I'm being charged for a sim that I asked to be disconnected months ago. Can you help please?
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Hilary Hendy🏴 (@hilaryhendy) reported from Aberdare, WalesReally great service from @bt_uk today. Don't want to tweet only when it's negative.
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Pauline Lomax (@RedhillsAnnie) reported from Cardiff, Wales@Sean4Llandaff @cardiffcouncil There is work happening updating the @bt_uk network on Ely Rd. The newly multi-patched surfaces are now uneven trip hazards. In France councils coordinate with utilities, so that the paths are not lifted and patched continuously. Can we do better?
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Gavin Allen (@Gavinallen) reported from Cardiff, Wales@btsport make it as hard as possible to leave. No way to cancel via the app, live chatbot says it can’t perform that function. BT person on phone says I have to call my bank to put a bar on the DD they set up. How does a company with service this bad have any customers?
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Rebecca Irvine (@RebIrvine) reported from Cardiff, Wales@bt_uk on our 30th cal day with no Internet; BT advisors have stated the fault is with @OpenreachHelp but your Internal systems are not talking to oneanother effectively leaving us with no information on the nature of the problem. The estimated fix date goes up weekly. Ideas?
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The Exiled Robin (@TheExiledRobin) reported from Llantrisant, WalesIf it wasn’t bad enough watching this it’s made so much worse with this TV coverage. Please never let BT Sport have cricket again 😩 @btsport #ashes @Channel7
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Rob S Photography (@photographyrsp) reported from Porth, Wales@bt_uk I have Kevin, thanks for the reply.. is there an issue in my area?
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LeftofCentre (@NorthGwentBlue) reported from Argoed, Wales@bt_uk Hey why are you trying to renege AGAIN on a refer a friend voucher? Every time I refer someone you try the same trick to say it was ordered outside of the referall link, you cancelled the appt 3 times! I will not accept this treatment again. Your customer service is awful
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MissESilcox (@MissESilcox) reported from Cardiff, WalesThe ref and VAR taking so long to come to a decision has broken @btsport #Victory #ALeague
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Julian Evans 🏴 (@julianevans11) reported from Cardiff, Wales@bt_uk If you provided the service I’m paying for I wouldn’t have to use my mobile data. I’m meant to be working from home tonight and tomorrow night. Do you want to tell my boss I can’t because I don’t have sufficient internet access??
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The Morlais Castle Inn (@TMCI73) reported from Merthyr Tydfil, Wales@bt_uk Good morning Your sales rep purposely missold me a residential package for our business I have had £300 taken from my account for a service you haven’t installed yet, I have been calling your service for 2 weeks everyday and no one is able to give me my money?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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David Owen🏴🏉🎯🎸 (@TheRugbyDruid) reported@MJowen174 As long as you don't write a rap one like that ******* awful thing in every ad-break on @btsport right now by Mike Skinner. "Unlock your quaranteenager" I've had to stop watching the channel to avoid it. Appalling.
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Stupid Photographer (@lazypix) reported@BTCare Hi on Consumer BT FTTP900, want to move to BT Business new FTTP900 service for fixed IP. Spoke to Business team but they advised there’s not a standard migration path, can you help?
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michelle armstrong (@mich250385) reportedabsolutely shocking service from @bt_uk. I'm left with no service thanks to the failure of BT advisors who allowed my services to be cancelled even though i called them on 29/05 to advise them i placed no order to leave. 04/06 and BT still allowed my services to be cancelled!
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Sue Grant (@SueGrant5) reported@BDubleYou @bt_uk I can't access BT email this morning either - now getting a yellow pop-up message apologising for email problems and these are being looked into.
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Larry Jay (@LarryJa23186612) reported@bt_uk Internet cut out twice in the last hour. Not great when I have work conference calls. And yes I have reboot the router. #help
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ZDLetsGoLCFC (@ZulfikarD1) reported@bt_uk your email is awfully slow and has been for two days - inclining towards cancelling now
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tjl89 (@Red4life89) reported@btsport @TrentAA People out here having their businesses shut down, our loved ones are dying alone And you want me to be upset that super successful people are getting sent mean tweets??? **** off you bunch of *****
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wordsasylum (@wordsasylum) reported@bt_uk Hi I had an email saying I will get a text from bt to get an appointment a lot because my internet has slowed down. I just got the text from 61998 asking me to text next or more. Is this BT or a scam
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Fr Chris Phillips SSC (@phillipsc) reportedGetting really fed up with the poor performance of our @bt_uk whole home wifi system. Having to reset it multiple times per day.
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Store (@atostore) reported@therealryan777 @bt_uk @BT Couldn't agree more. This guaranteed Wi-Fi service they're pedalling is the most insanely stupid system in the world. Only sending out 1 disc at a time means you have to spend 40 minutes on the phone to BT on numerous occasions explaining why you need an additional disc