BT (British Telecom)

BT (British Telecom) Outage Report in Mayfair, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfair, Greater London, England 11/28/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfair, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, City of Westminster, Islington, Croydon, Stanmore, Greenford, Hackney, Hammersmith, Harringay, City of London, Southwark, Newham, Southall and Paddington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomWembley Internet
United KingdomCity of Westminster Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • crazyaimz4 Amy Withnall (@crazyaimz4) reported from Richmond, England

    @bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • edwardwoodhouse Ed Woodhouse (@edwardwoodhouse) reported from Bromley, England

    BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare

  • philswallowpics Phil Swallow Photography (@philswallowpics) reported from Croydon, England

    Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @pjgrenyer @bt_uk Apparently the cancellation request on my old account never went through 🙄

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • willperryTV Will Perry (@willperryTV) reported from Ealing, England

    None of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • AdsMatthews Adam Matthews (@AdsMatthews) reported from Lambeth, England

    @EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • Jonny93715061 Jonny (@Jonny93715061) reported from Croydon, England

    @btsport @btsportfootball & @BBCSport no final score programme no BT Sport football update programme just cos it’s not @premierleague HANG YOUR HEADS IN SHAME! It’s discriminatory behaviour towards lower level football! Honest to God! #CAFC

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • LauraHolland Laura Holland (@LauraHolland) reported from Lambeth, England

    @Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Le0NaRD0w L$°N4RD0 (@Le0NaRD0w) reported

    @bt_uk For the past 7 wks I have had 10 phone calls booked in with 2-4 days in advance. Each time I wait by my phone and no one calls. As usual, I check with a member of staff on BT chat guarenteeing me they will call... they have not. This is honestly the worst customer experience.

  • ankitgrover4 Ankit Grover (@ankitgrover4) reported

    @bt_uk why leaving experience so frustrating? The only mode to cancel is by calling you & there's indefinite wait. Why no webchat/email option made available to the customer? Somehow got connected & the agent disconnected the call. Please help, my contract expires Feb 18,2022.

  • aisling03756527 aisling oneill (@aisling03756527) reported

    @bt_uk still not received the new disc !!so it’s now 2 weeks with crap WiFi that keeps stopping!!and still paying full price!!

  • UnfusibleTV Unfusible (@UnfusibleTV) reported

    @bt_uk once again, hotspot connection dying for 15 minutes randomly on an evening? care to explain why you disconnect me for doing **** all? including a money hungry support desk who took my money and gave me a voucher i already bought instead of refunding?

  • kimboFX Kim Brown (@kimboFX) reported

    @bt_uk Hello! I've had an issue where you've been overcharging me since August, Ive been told on 5 separate occasions the issue had been fixed and given a refund at one point.. Yet I'm still overpaying? Its like screaming at a brick wall at this point? What gives?

  • svenoftorbaydos Steve '丂ᐯ乇几' Phillips (@svenoftorbaydos) reported

    @RevMthrSamantha @bt_uk I didn't renew my broadband, then they shut the line. My new provider was then unable to install on the next day. The handler put it through as a cancellation, instead of non-renewal. A week later they charged me for restarting the line, which I never asked them to do!!

  • Steviebrowne Steven Brown (@Steviebrowne) reported

    @bt_uk you literally ***** up every step of installing a bt box and aerial including messing around with “package” now you messed up the returns of your equipment. You sure could not arrange a piss up in a brewery. Hang your heads in shame. 💩

  • Mutsa8 Mutsa Magadah (6,6) 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇿🇼 (@Mutsa8) reported

    @4TheArsenal_ Peter Walton picking up a pay cheque from @btsport will never no infuriate me. Not a single viewer gives a **** what he thinks. They should give the money to charity instead

  • DrewZinski Drew (@DrewZinski) reported

    @bt_uk It’s been ongoing for a year now. The most unstable connection I’ve ever experienced; it’s unusable. Thanks for the message but I don’t have time to troubleshoot over & over. I’ll just continue to use my phone hotspot and look for new service.

  • BoothMCFC Booth (@BoothMCFC) reported

    @bt_uk Do you have any good reasoning for having Steve McManaman and Martin Keown as commentators on your sports service?