BT (British Telecom) Outage Report in Mayfair, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfair, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Mayfair, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hounslow, City of Westminster, City of London, Wallington, Croydon, Hackney, Southwark, Islington, Brentford, Hammersmith, Paddington, Waltham Forest, Watford and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hounslow |
Total Blackout | |
| City of Westminster |
Total Blackout | |
| London |
||
| City of London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
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Rebecca
(@RebeccaMc) reported
from
London, England
@bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!
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Scarebear
(@Scare158Steve) reported
from
Wandsworth, England
@bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks
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Ria Hall
(@memyself_n_boo) reported
from
Enfield Lock, England
Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution
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Eduardo Kerr–Oliveira
(@eodsgn) reported
from
Hackney, England
@UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.
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Phelan Hill MBE
(@PhelanHill) reported
from
Wandsworth, England
Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!
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Jane Lyons
(@JaneBLyons) reported
from
Camberwell, England
Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please
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AARON.
(@AaronNacey) reported
from
Barnet, England
@bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.
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ian Burgin
(@ipowell1) reported
from
Camden Town, England
@bt_uk Never seen this woman but damn she is fine.!
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Mike May
(@MikeMay69) reported
from
Barnet, England
@GabbyLogan @BTCare BT=Bloody Terrible
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@bt_uk Intermittent service, even after we've had technicians over. Constant router reboots, usually in the mornings and evening. BT's online tool will show a failure.
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Lloyd Cook
(@mrlloydcook) reported
from
Lambeth, England
@bt_uk my internet has just gone down in SW4, my hub has the orange light
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Steve
(@stevetom110) reported
from
Eltham, England
@btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡
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James Drury
(@jamesd_27) reported
from
Islington, England
@compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs
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peter gardner
(@petergardner50) reported
from
London, England
@btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Paul Kellaway
(@pkllwy) reported
from
Poplar, England
@bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported
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FranCfc🏴🇨🇦
(@chelseafran) reported
from
Croydon, England
@bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine
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Matty
(@Scott9M) reported
from
Wandsworth, England
@bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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1.618
(@earthling1618) reported
@bt_uk Aged 89 with dementia, forced to wait 20 MINUTES for a @bt_uk customer service rep just to answer the phone. Why should they hire more staff when they can just transfer the pressure and inconvenience onto the customers (who generate their profit). OUR TIME = THEIR ££££££££
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La Fage Arts
(@lafagearts) reported
@bt_uk 30 plus years with you…I can honestly say I have NEVER known such appalling customer service. I am STILL without broadband one week on, and no further ahead! Time to switch providers! Oh and to contact @Ofcom about the matter!
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Martin Curnow
(@mjCurnow) reported
@bt_uk What further work? It was to upgrade/replace my Wi-Fi at the end of the contract term. I was told it was unforeseen circumstances & was offered 4-6pm today but I couldn’t do that, so what further work was needed to connect my service?
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Steven Vanner
(@steviev71) reported
Appalling (lack of) service from @bt_uk Be wary of renewing contracts over the phone. Agreed discount has not been applied to account for BT Sport. Have told them call time so they can listen but just useless. Waiting on hold for ages and never receive the promised call back.
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Debbie Johnston
(@lilmissdebs) reported
@bt_uk Hi .. any chance someone could contact me instead of me having to wait 45 mins to get through? Have received text saying our issue has been resolved and mini hub to be returned. Our issue hasn’t been resolved at all.
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Sophie
(@Sophie74169620) reported
@bt_uk @bt_uk despite waiting 57 minutes before BT tech could speak to me today and the engineer not turning up, I received an email just now - which I’m unable to respond to saying “We’ve close your complaint”. Huh???? Your ref: VOLO13-725955054880. My broadband hasn’t been fixed yet!!
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Linden Stewart Alsop
(@LindenDStewart) reported
@bt_uk My issue is that this specific HUB problem is well known to BT and I was sent an engineer to sort it out. They sent the wrong sort of engineer who couldn’t. And as it WASN’T a problem with Apple then BT should have sorted it.
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Matt Brockie
(@Pistons_VP) reported
@bt_uk my broadband has been down since Thursday and nothing has been done about it. Think I'll just move to Virgin
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Karl Downes
(@anonywelshguy) reported
@bt_uk Had my call, still no progress, you still can't get hold of the patch lead. Hang your heads in Shame, BT. Disabled and without BB since 20th August.
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Phil Kendall
(@philkendall) reported
@bt_uk Sure, you would hope so. They seemed genuinely a little confused that I was already running a non-BT VoIP service over the line. Vonage are telling me this absolutely can be done, but I'm not sure I have the energy to find someone at BT who agrees!