BT (British Telecom) Outage Report in Mayfair, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mayfair, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Mayfair, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Greenford, Croydon, Southwark, Orpington, Hounslow, Hackney, City of London, Wallington, Islington, Brentford, Hammersmith, Paddington and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| City of Westminster |
Wi-fi | |
| Greenford |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Mayfair, England
Latest outage, problems and issue reports in Mayfair and nearby locations:
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Sam Luis Verissimo
(@SamVerissimo) reported
from
Lambeth, England
@bt_uk is there a outage in se5 internet and landline not working?
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk I’ve tweeted what I tweeted and will be moving on. Your service goes on and off all the time this time it’s completely out. I am talking about why my internet access is important at the moment. And you’re telling me about how engineers are working when it’s literally their job
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Martin
(@martin466004) reported
from
Bromley, England
@DaveKirwin @bt_uk This one needed a drop of light oil just to help loosen the dial up, but otherwise is in cracking condition
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@BTCare please not I will be expecting a refund for the lack of internet service all day today which I’ve been told won’t be fixed till tomorrow. The outage has affected working from home and online university lectures
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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theatregirl
(@theatregirl5264) reported
from
Barnet, England
@bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.
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S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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the spark
(@sparkloaf26) reported
from
Barnet, England
@Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner
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A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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Lynn MT
(@Team_M_T) reported
from
Tottenham, England
@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
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☘Adrian 🇪🇺 Madden ☘
(@KushlasBySanaer) reported
from
Brentford, England
I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.
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Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
.@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!
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Bill / 葛威
(@BillGlover) reported
from
Camden Town, England
@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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Sam Ó hAtháirne
(@OhAthairne) reported
from
Islington, England
Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe
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Barry French
(@Barry2103) reported
from
Richmond, England
There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...
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Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧
(@OrignalBabydoll) reported
from
Croydon, England
@bt_uk You are very condescending right now. My household can’t do our jobs because of your crap service. And it’s fibre optic broadband. Drs & supermarket staff are working through the pandemic too. We can’t today & tomorrow because of a full outage. Don’t be ignorant with your replies
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Forbidden west🤖
(@wakeydog) reported
@bt_uk Internet has just gone down and isn't coming back on, I'm in Prescot area L34 are you aware of any issues at your end
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Yoni Live Once
(@Rach_A_Rama) reported
@bt_uk Honestly you’re the 7th person I’ve spoken to. Everyone has a different story and none of it adds up to any kind of help be no one seems to know what’s happening.
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Katrina Lucas
(@kat_luc01) reported
@bt_uk emails from my inbox have disappeared - I have followed all online advice and it hasn’t helped. Is there a problem with your server?
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Moonchild82
(@nixynoo82) reported
@JohnAsh62119636 @bt_uk Where are you as mine has gone down too. Router flashing and lights red on wall socket
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Andrew J
(@andrewjoy1701) reported
@BTCare hi I’m struggling financially and have tried to reduce my bills where I can. One I can’t do anything about is my BT bill as I’m locked into a contract. Why are you not having the decency to support long term customers like me
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farawayintimevintage
(@farawayintime68) reported
@bt_uk disappointed with service from BT happy to take £100 pm but have to wait a week for an engineer to fix outside issue
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farawayintimevintage
(@farawayintime68) reported
@bt_uk broadband off no engineer for a week Very poor service
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Jon Crofts
(@chasingslots) reported
@bt_uk BT Mobile network at LHR is dire, barely 4G no 5G at the gateway to the UK. Dismal.
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🌻 JamusMcscramus
(@James__1) reported
@DemaMarcE @denkmit @LaLegatron I think btsport like Netflix have an issue with multiple viewers using one account to access plus access from abroad with a vpn which they are continually chasing.
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Forged By Fire
(@forgedbyfiree) reported
from
Manchester, England
Thank You so Much Sian- BT_UK Team for helping me restore my internet connection i have been @bt_uk since 2013 never had an issue only sometimes but thats fixed within mins today i had the issue after so many years sian helped me fix it within 35 mins thank you again