BT (British Telecom)

BT (British Telecom) Outage Report in Mayfair, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfair, Greater London, England 12/13/2025 18:15

December 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfair, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Croydon, Wembley, Barnet, Walton-on-Thames, London, Waltham Forest, Hackney, Hammersmith, Hampstead, Watford, Islington, City of London, Kingston upon Thames and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomCroydon Wi-fi
United KingdomWembley Phone
United KingdomCroydon Internet
United KingdomBarnet Total Blackout
United KingdomWalton-on-Thames Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Known is a **** pundit. #BTSport

  • 5561CL Cristián [at 🇬🇧] (@5561CL) reported from Brentford, England

    Is internet down @bt_uk at nw10 3qu?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • CFCJae_ J (@CFCJae_) reported from Eltham, England

    Keown is a **** pundit. #BTSport

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    @bt_uk have sent you direct message re my failure to connect to WiFi but no news re help from you yet.

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    What an unreliable service BT. A fault on broadband will get sorted in 3 weeks! @bt_uk #stillnobroadband

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk I’m running a company and working late to onboard a client.. urm why would there be speed issues at 3am?

  • StrawberrySoc StrawberrySocial (@StrawberrySoc) reported from Paddington, England

    @bt_uk apparently 2 am is an issue for streaming

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    After lots of nonsense promise still nothing fixed. Engineer supposed to be here 9am-12pm . No sign! Out of broadband for 3 weeks . What an unreliable service @bt_uk #whatisyourexcusethistime

  • Macdonald2Sandy Sandy Macdonald (@Macdonald2Sandy) reported from Hounslow, England

    Sat at home between 8.00am & 12.00 for BT engineer. No show no text & I’m a priority customer @bt_uk

  • HouseArrestFM Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • _gary_white_ Gary White (@_gary_white_) reported from Merton, England

    Hi @bt_uk, I had an engineer booked next week to install full fibre, and was told today by email that this would be put back by TWO MONTHS. That’s an awful way to treat customers.

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @btsport I’ve cancelled my DD. Now you’ve emailed me. I’ve tried contacting you via here and phone but no luck. I want to cancel my subscription

  • _communityfocus Community Focus (@_communityfocus) reported from Barnet, England

    @btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?

  • SteffanDutch steffan Dutch (@SteffanDutch) reported from Bromley, England

    @vmfieldtech @CraigHarper0105 @btsport Don’t go there Craig - I’m with them and it’s terrible. Utilisation issues in my area for over 6 months that they keep promising to fix with dates continually moving.

  • AntoineDingDong Anthony Harris (@AntoineDingDong) reported from Bromley, England

    Hi @BT_UK - my email (BT Yahoo) webpage has updated but lost all of my mailing lists. Could you please help me recover them?

  • Kurdeck Kudret (@Kurdeck) reported from Lambeth, England

    Never experienced such an unreliable and useless service @bt_uk did not fixed the problem since August !

  • CameronScarlett 𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England

    @bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡

  • Jmaguire2 Joe Maguire (@Jmaguire2) reported from Hackney, England

    @btsport commentary has to be the worst thing, they're just talking rubbish. 'not a bad game this' is the least useful comment you could come up with

  • MarkPaton84 Paton (@MarkPaton84) reported from Lambeth, England

    For gods sake @bt_uk not only has my extortionate bt broadband been down for most of the day but I’ve now been on hold for almost 40 minutes for the 3rd call I’ve made today. Shite.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • wiredguytv Wiredguytv (@wiredguytv) reported

    @bt_uk They refuse to acknowledge the problem. You know that. You're saying this because it looks bad on social media that BT is not listening to elected Councillors. If you give me the details of someone who will seriously listen I can help my elected officials.

  • danord77 Danny Ord (@danord77) reported

    @btsport Box office ?? Really. This is never a box office fight ?? Titanic….. Eh, how ? This is absolute bonkers and the reason why we have so many dodgy fire sticks and bent streaming channels doing the rounds. If this is box office, boxing is in a sad sad state of affairs. 🥊❌

  • cchonguk Me (@cchonguk) reported

    @bt_uk I have followed your instructions and it is still not working.

  • martynejohnson Martyn Johnson (@martynejohnson) reported

    @bt_uk Why cant I just cancel my service via MyBT? Why do I have to call you according to your virtual assist? This is 2022!

  • JohnMcPheeFans John McPhee Fans (@JohnMcPheeFans) reported

    Cal talking to BTSport Weekend going well so far, tested here in July though totally different situation. Can't believe the times yesterday. 0.6 off but out of top ten. Feel consistent and fast. Had bad rear tyre on second run yesterday.

  • Johnmachackk John (@Johnmachackk) reported

    @Justdreamingof @bt_uk Hello... I have gone through your post, I wouldn't convince you that I'm the best here but I want you to give me just one try regarding the recovery or your hacked or disabled account i can help you fixed it perfectly. Inbox me here or on Instagram as:- johnmac_hackk

  • Ms_SThompson Sharon Thompson🌹😷 🇰🇳 (@Ms_SThompson) reported

    We have told @bt_uk that we will be writing to their CEO #PhilipJansen. The response "that's fine, it will be passed on and land on my desk to respond." Several BT officers on a call and only ONE was trying to help find a resolution. Genuinely staggered at the attitude.

  • JohnMcPheeFans John McPhee Fans (@JohnMcPheeFans) reported

    Jack Miller talking to BTSport Radar doesn't look great. Also got issue of sunset. I feel gutted for the fans, hopefully we can get out and ride for them. We'll see if can get out. Conditions hopefully be better tomorrow and will have chance for podium.

  • Epicaricacy_1 Epicaricacy (@Epicaricacy_1) reported

    @bt_uk Engineer came today - blamed the internet problems on sky apparently. Never caused a problem before so don’t know why it would now. But thank you for checking in at least.

  • funkydudechris Chris HC (@funkydudechris) reported

    @bt_uk two men just knocked on our door asking questions about our internet connection. They had your logo on their jackets and claimed to be from you, but also didn’t know if we were actually a customer of yours or not. So… scammers?