BT (British Telecom)

BT (British Telecom) Outage Report in Mayfair, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfair, Greater London, England 02/18/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfair, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, Croydon, London, City of Westminster, City of London, Enfield Town, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Thornton Heath, Hounslow, Barnet and Hackney.

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City Problem Type Report Time
United KingdomCamden Town Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk I have been checking the speed thru BT app, it says I have no issues, I am getting 62mbs, but everytime I check with independent speed Checker (SpeedTest), they have continually been coming in at around 30mbs. Sorry but you will check speed into property but not from router!

  • JIGGYJAMMER JIGGYJAMMER (@JIGGYJAMMER) reported from Epsom and Ewell District, England

    @daviddegea never looked bothered about missing at all!! Defo leaving #utd @btsport #EuropaLeagueFinal

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    Disappointed with #BT #Broadband speeds @BTCare . Been monitoring for some time and speeds are dropping. I have been a loyal BT customer for some years but seriously looking around to change provider. Original contract was for 70mbs speeds, now barely getting 30mbs. #poor

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @EE @bt_uk Good afternoon. I’m moving abroad next month. May I cancel my contracts in your shop at Kensington High Street? Kind regards.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported from Ilford, England

    @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • Joeboy_AFC Joeboy (@Joeboy_AFC) reported from Bushey Heath, England

    @btsport I used to watch Champions League round my grandads every week before you disgusting ***** took the rights and charged an extortionate amount per month for it, you have NO right to comment on anything you greedy pieces of ****

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • RednWhiteJames GunnersAssemble (@RednWhiteJames) reported from Epsom and Ewell District, England

    @bt_uk I am livid. Absolutely Livid with your service right now

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Duck_Tweets Bolly Knickers (@Duck_Tweets) reported

    @bt_uk you agreed to cancel my account due to your employees continued incompetence in February! You no longer provide me a ‘service’ if that’s what you could call it. Why are you still billing me ???

  • graeme_cobb Graeme Cobb 🇬🇧⚡️🚙 (@graeme_cobb) reported

    @UKSVacher @virginmedia @bt_uk BT installed full fibre in my road last year & are offering well constructed deals with amazing speeds. My issue with Virgin Media is the price hikes within contract (usually twice, last was 18%). Their customer service has deteriorated over the last 3 years too. Such a shame.

  • MnRainer MNRainer 💙 (@MnRainer) reported

    @bt_uk Does that include people who cancelled contracts with and yet you failed to cancel it your side and still have the wrong telephone and the email you entered wrong. So you can't actually access it. Glad I've email and got response from one of your directors.

  • beth_axfo Beth🦩🏳️‍🌈 (@beth_axfo) reported

    @bt_uk and after rising our bill by an astounding £5 for me not to be getting the service Im paying for is ridiulous, after being told our contract will be fixed at £32 for 2 years, only for your team to say “that was from a 3rd party so we dont know what was said” 2)

  • VizNox Azv (@VizNox) reported

    @bt_uk absolute nightmare of an experience switching over to BT . The engineer completely wrecked the installation , I've called multiple times to try to get some assistance but they keep ending call or saying they can't do anything. I wish I had never switched over.

  • notlistenning1 Service (@notlistenning1) reported

    APPALLING service by @bt_uk Parents a priority on phones due to emergency care loop for father for emergency panic button. Phone failed Thursday and still NOT fixed, Now telling us Monday .You threaten his life without this support button. Wake up

  • alord1605 Alison Lord (@alord1605) reported

    @bt_uk our internet (I need for work) went down on Thurs am following cabling work by BT on main road nearby. Still without internet now ,no direct customer communication from you. Only info I can get is via a bot with an estimated fix date that has since passed! Unacceptable!

  • notlistenning1 Service (@notlistenning1) reported

    APPALLING service by @BTCare Parents a priority on phones due to emergency care loop for father for emergency panic button. Phone failed Thursday and still NOT fixed, Now telling us Monday .You threaten his life without this support button. Wake up

  • Pro4TLZZ Bilal #MAYFAIRBOYS (@Pro4TLZZ) reported

    @bt_uk Just spoke to the Values team. BT only issue 24 month contracts, its a written rule in their policies so you've lost another customer. I won't be renewing my broadband contract and I'll switch to Onestream who offer 12, 18 and 24 month contracts for broadband.

  • alord1605 Alison Lord (@alord1605) reported

    @bt_uk The only customer service update available is a bot with set SLA estimate for fix since passed. No direct customer communications to let us know what is going on. That’s appalling customer service! I’ve had to pair my phone to my work laptop the last few days limiting what I do!