BT (British Telecom)

BT (British Telecom) Outage Report in Mayfair, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfair, Greater London, England 02/18/2026 14:40

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfair, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, City of London, Croydon, Mitcham, Camden Town, City of Westminster, Enfield Town, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Thornton Heath and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Total Blackout
United KingdomCroydon Internet
United KingdomCroydon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    Wtf @btsport why did the Flyers v Canadiens game change to Coyotes v Avalanche? Yet @NHLTVSupport still says UK blackout

  • thegaffaa TF (@thegaffaa) reported from Ilford, England

    @ajetshehu24 @btsport Hes a awful co commentator

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • DeclanBradshaw Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • Dagaffer_10 Kai Havertz ⚡️ (@Dagaffer_10) reported from Harrow Weald, England

    @btsport FIX UP #BTSport

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • LeightonStoane Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport Doesn't work in the UK :/

  • IllegalDThe5th Temporary Prime Minister (@IllegalDThe5th) reported from Ealing, England

    @cange30 @btsport @NHLTVSupport This is bad. The first period was a good indicator

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • HaylsTeeney Hayls Teeney (@HaylsTeeney) reported from Enfield Lock, England

    @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    Well done @btsport the signal is shocking freezing and cutting out

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Yaren59268170 Yaren (@Yaren59268170) reported

    @btsport @ManCity If your conscience is not disturbed by the killing of children, then there is a big problem. Israel subjects the Palestinian people to ethnic cleansing. This is not a war! Keeping silent is not a matter of choice, it means being a part of the massacre and brutality. #HopeToGaza

  • HenryHershel1 That Poet Guy (@HenryHershel1) reported

    @bt_uk so can we explain why the speed measured is below... where is the loss. telling me your measure is okay doesnt help me when im buffering with a measured speed under 3mbs om Friday evening .. there can only be 33 addresses of the exchange literally 20 yards from me.

  • pctzobrien Phill O'Brien (@pctzobrien) reported

    @bt_uk @bt_uk only 15 minutes into the call they put me on hold and looped me back to the start. Explain again. now being transferred again 45 minutes into the call. still no resolution. Frustrating isn't the word! still listening to hold music!!!

  • pjmalone1990 Pj Malone (@pjmalone1990) reported

    @bt_uk Yes a complaint is logged,I want to know when I will get a call about this, your colleague told me on Friday I would receive a call to discuss the complaint and issues I was having. Your colleague also told me on Friday that a cable was damaged or rusted. So someone is lying??

  • BigDFC Duncan Carse (@BigDFC) reported

    @BTCare I was talking to one of you call centre managers and got cut off. Still no call back about a complaint. Can you give someone a nudge please or DM me for details

  • KippaxRyan180 🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝 (@KippaxRyan180) reported

    @bt_uk I spoke to one of your customer service advisors and they sent someone to check the cabling to my property and it seems to of fixed the issue it hasn’t dropped out since 👍

  • kmummyk Victoria (@kmummyk) reported

    @bt_uk awful customer service received today when handling change of address for a relative with dementia. Where has the care and loyalty gone from BT services!!! Shocking.

  • sonya_lawson Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported

    @bt_uk absolutely disgusting disgrace service yet again. 6 times my order has been cancelled in the last 6 weeks, and now all your managers are to busy to take my call? Absolute disgusting

  • sonya_lawson Sonya lawson 💙💙💙💙💙💙 (@sonya_lawson) reported

    @bt_uk I have also sent a lengthy email to your CEO and Philip Jansen and Customer Service CEO Thomas Duecke. Let’s see if they have time to speak to me

  • simonfgmiller Simon Miller (@simonfgmiller) reported

    @bt_uk TBH, I’ve done that many times in the past and the problem is never fixed, so I don’t want to go round that course again. I fear it is good as it’s going to get until we get fibre, so I just want financial compensation now. Thanks.