BT (British Telecom) outages and service status in Mayfair, England

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mayfair, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of Westminster, Westminster Abbey, Paddington, and Greater London.

City	Problem Type	Report Time
London	Internet	10 minutes ago
London	Wi-fi	1 hour ago
London	Internet	2 hours ago
London	Internet	2 hours ago
City of Westminster	Internet	3 hours ago
London	Wi-fi	1 day ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

• 
  Dan White (@whitedan2001) reported 23 seconds ago from London, England

  Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

• 
  Sabīne (@SabineDreibe) reported 1 minute ago from Paddington, England

  @bt_uk still no internet at W2 .. left with no connection, forced to use my mobile phone data in order to do work .. who’s going to compensate the extra charge I will have to pay to my mobile data provider due to your service being down?

• 
  Lanny (@_LannyWalker) reported 1 minute ago from London, England

  Why raise my hopes with an installation date when the pole issue was obviously known beforehand? Now I have to wait on slo mo copper wires again @bt_uk

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 4 minutes ago from London, England

  Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 12 minutes ago from London, England

  @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

• 
  Alan Burkitt-Gray (@alanburkittgray) reported 13 minutes ago from London, England

  @bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her

• 
  Niall Thorpe (@niallthorpe08) reported 14 minutes ago from London, England

  The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

• 
  KX (@kiekyobadeo) reported 18 minutes ago from London, England

  IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

• 
  Ororo Munroe (@justcryhavoc) reported 20 minutes ago from London, England

  @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

• 
  COLFESeconomics (@COLFESeconomics) reported 21 minutes ago from London, England

  @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

• 
  talie (@TalieDelemere) reported 24 minutes ago from London, England

  @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

• 
  Martin Warner (@mwarn73) reported 31 minutes ago from Paddington, England

  48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

• 
  Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported 33 minutes ago from London, England

  @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

• 
  Joe (@joemjeffrey) reported 34 minutes ago from London, England

  .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

• 
  MISS OLUBUNMI (@adekoya_k) reported 40 minutes ago from London, England

  @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

• 
  Blackheath Dog Walkers (@BlackheathDogs) reported 41 minutes ago from London, England

  @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

• 
  Deano (@Deano2301) reported 42 minutes ago from London, England

  @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

• 
  DDemps. (@DanDempsey93) reported 44 minutes ago from London, England

  @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

• 
  Lanny (@_LannyWalker) reported 51 minutes ago from London, England

  @bt_uk spoke too soon. The pole outside is defective and needs replacing. Note, my neighbour has been having the same issue which started In February

• 
  Rebecca (@RebeccaMc) reported 56 minutes ago from London, England

  @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alexandra O'Byrne (@AlexaOByrne) reported 4 minutes ago

  @simboman @stokeygurl @bt_uk Could not agree more! During my many calls with BT I’ve been told this is affecting tens of thousands of customer accounts. Waiting for my paper bill for which BT “kindly waived the £3 fee”. Luckily, I’m “out of contract” and hence able to move to another provider.

• 
  Amy Lou (@Lashes_N_Ink) reported 4 minutes ago

  @bt_uk why do your representatives feel it is ok to hang up on elderly customers? I’ve been helping my nan with internet, told 2 different stories, didn’t show up on installation date, then told can’t do it because of careline, £95 offer revoked. Disgusting behaviour!

• 
  DemonicSuccubus (@MissSatanism) reported 6 minutes ago

  @bt_uk We’ve done this. But they don’t help. You guys give no help whatsoever. You are genuinely useless. How can you not provide an update based on postcode?

• 
  Kenta (@nemurikyosirou) reported 9 minutes ago

  @bt_uk If you cannot resolve this here/via DM, issue a "Deadlock Letter" immediately so I can take this case to the Communications Ombudsman.

• 
  Graeme Davis (@GraemeDavis) reported 11 minutes ago

  @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

• 
  Vae Vix 🇫🇷 🇦🇺 🇨🇭 🇬🇧 (@VaeVix) reported 14 minutes ago

  @bt_uk Your new "2FA" is completely broken as the phone number is not validated. I was able to connect using a temporary number in Cyprus to get my "security" code... It adds nothing to security.

• 
  Lisa & Millie (@LisaHewitt67) reported 16 minutes ago

  @bt_uk you don’t make it easy to be contacted and discuss an issue

• 
  Ann Palmer (@AnniePShoreham) reported 18 minutes ago

  @bt_uk No I won’t do that. I have spent far too many hours of my life at various times over the last year trying to get this sorted. Please pass this to the complaints team - the agent I spoke to on 5/3 promised to sort it. Another epic fail.

• 
  James Sadler (@JSads1983) reported 23 minutes ago

  @bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.

• 
  Jessica (@Jessica67669786) reported 24 minutes ago

  @ArmchairAdml @bt_uk this elderly gentleman has been a loyal customer for many years. He is now out of contract paying an extortionate price. Surely you can assist him in obtaining a reasonable priced package for his needs, and perhaps issue a refund for out of contract price hike?