BT (British Telecom)

BT (British Telecom) Outage Report in Mayfair, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfair, Greater London, England 12/27/2025 15:30

December 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfair, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Croydon, Paddington, Hackney, Southwark, Enfield Town, Barnet, Waltham Forest, City of Westminster, Harringay, Wandsworth, Hampstead, Harrow and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomPaddington Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • davidal123 David Israel (@davidal123) reported from Bushey Heath, England

    @virginmedia @btsport Hi. Who is to blame/what is the issue with BT Sport 2 HD? It breaks up after a few minutes and keeps breaking up making it completely unwatchable. It’s been happening for months but kept forgetting to chase it up. Thanks.

  • KushlasBySanaer ☘Adrian 🇪🇺 Madden ☘ (@KushlasBySanaer) reported from Brentford, England

    I've just been texting @bt_uk customer services and it turned out to be quite a straight-forward uncomplicated transaction. May need to sit down out of shock.

  • BillGlover Bill / 葛威 (@BillGlover) reported from Camden Town, England

    @bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    There is a scam going on. A machine is calling the @bt_uk line claiming you have ordered an iPad on @AmazonUK and want your bank details so as they can issue a refund. If BT would like to give me details where I can report this...

  • theatregirl5264 theatregirl (@theatregirl5264) reported from Barnet, England

    @bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.

  • Team_M_T Lynn MT (@Team_M_T) reported from Tottenham, England

    @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

  • yogidowntown Yogi D (@yogidowntown) reported from Watford, England

    @bt_uk Hello, is there currently an outage in the WD19 area?

  • andy_gaffey Andy Gaffey (@andy_gaffey) reported from Lambeth, England

    @bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    @Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner

  • ShadaBhaiShahed S.A (@ShadaBhaiShahed) reported from Stratford, England

    @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

  • sgfmann George Mann (@sgfmann) reported from Ilford, England

    @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DiGrimReaper 🤞🏽 (@DiGrimReaper) reported

    @bt_uk Wi-Fi is painfully slow when gaming

  • jeremyideal Jeremy (@jeremyideal) reported

    @btsport how about we talk about the game rather than sensationalise the one incident. #WHULIV

  • Nik_niks666 Nikki (@Nik_niks666) reported

    @bt_uk She wasn’t given anything apart from a reference number. Said it can take 24 hours for service to resume once they payment was made again even through she paid the bill in March, then was told can take 3 weeks to look into the missing payment from March

  • molbobolly Molly Gartland 🌻🇺🇦🕊☮️ (@molbobolly) reported

    @LuisAdrianoUK @btsport I thought that was a terrible question too and I think it caught Bryan off-guard as well.

  • theoretical_j coll1de (@theoretical_j) reported

    @bt_uk managed to 1 up themselves from terrible internet to just actually turning our internet off during exam weeks, nice.

  • GemmaRed1805 Gemma Redmond (@GemmaRed1805) reported

    @bt_uk I am a new customer and awaiting set up. I keep receiving emails saying to claim my free gift of the cash back card but when I log on it says there isn’t one there? I’m confused? How do I claim?

  • StaceyWrennall Stacey Wrennall (@StaceyWrennall) reported

    @Happyboi690 @btsport Not gonna cry over it and cancel my subscription though am I

  • AgentZara c74NcK (@AgentZara) reported from Viewpark, Scotland

    @bt_uk trying to speak to someone regarding a broadband issue is nigh on impossible. I'm not interested in stupid text messages that incur a charge on my mobile. How do I speak to someone? Pathetic service this.

  • bwatts2002 Bobby watts (@bwatts2002) reported

    @btsport, @Carra23 shouldn’t be allowed to be a pundit on the Liverpool game again, awful punditry from that guy.

  • MrBil19 Mr Bil (@MrBil19) reported

    @btbusinesscare Could we get some help which is outstanding since last year BT took money through DDR well over 20 K and not issuing the refund .is it a normal corporate practice of BT to steal money from clients accounts