BT (British Telecom)

BT (British Telecom) Outage Report in Mayfair, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfair, Greater London, England 01/13/2026 16:45

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfair, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Hounslow, Hackney, Barnet, Hayes, City of London, Southwark, Tower Hamlets, Bromley, City of Westminster, Greenford, Croydon, Orpington and Wallington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomIslington Wi-fi
United KingdomHounslow Phone
United KingdomLondon Internet
United KingdomIslington Total Blackout
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • glebefootball Glebe Football Club (@glebefootball) reported from Bromley, England

    I’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Geords Jo Clennell (@Geords) reported from Merton, England

    Been in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • margyhanson21 Margaret Hanson (@margyhanson21) reported

    @bt_uk waited on phone 25 mins from 4.15pm to be asked for my mobile number,then he told me to hang up home phone and he would ring me back on mobile - still waiting

  • rosa_alba_macd Rosa Alba Macdonald (@rosa_alba_macd) reported

    @bt_uk I have already explained once if not twice that I have accessed the self-help forums and support pages and tried all the server names for Contacts. The links there are 18 months or so out of date. I need a direct contact for email for a tech to tell me the server addies. /

  • johng225 John (@johng225) reported

    Hey @bt_uk looks like my broadband will be down for over a day. Did I read there was compensation? Did I imagine that? Automatic or is there a form to fill out?

  • SamiStrutt Sami Strutt (@SamiStrutt) reported

    @bt_uk trying to become a broadband customer but can’t get in contact with you!

  • DuncTM Duncan Mather (@DuncTM) reported

    What awful pricing @btsport £25 for existing customers for a month..... almost the same as @SkySports but with a couple of games of interest to most on a good week or £15 as long as you sign up for 2 YEARS!!!! WFT?!?! Plus minority sport filler few care about. #greedy #ripoff

  • Conor_Luby conorharrisonluby (@Conor_Luby) reported

    @bt_uk @XboxSupport I’m having trouble connecting via the app with the code ID106 but the ID doesn’t show up on the website

  • CrimsonChin36 Dan Lawrence (@CrimsonChin36) reported

    @btsport having issues logging in to my account again... password reminders not being received on my phone or email

  • IanKelly1987 Ian kelly (@IanKelly1987) reported

    @GaryLineker @btsport It’s terrible having to put up with Jake Humphrey

  • nicolab77 Nicola ⚽🇾🇪🏏📺🍰🐝 (@nicolab77) reported

    @bt_uk Is there an issue with your website? Can't log on and none of links for forgotten password etc seem to working

  • LFC4LIFENET LFC4LIFE (@LFC4LIFENET) reported

    Sky Go app I find really good But watching BT Sports on their website it’s so slow & constantly jumpy Anyone find this? Any suggestions? Thinking for LFC tomorrow @btsportfootball @btsport