BT (British Telecom)

BT (British Telecom) Outage Report in Mayfair, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Mayfair, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mayfair and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Mayfair, Greater London, England 11/23/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mayfair, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Newham, City of Westminster, Croydon, Southwark, Hounslow, Hackney, Hammersmith, Barnet, Ilford, Hampstead, Muswell Hill, City of London and Harrow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomPaddington E-mail
United KingdomNewham Internet
United KingdomNewham Internet
United KingdomCity of Westminster Total Blackout
United KingdomCroydon Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Mayfair, England

Latest outage, problems and issue reports in Mayfair and nearby locations:

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @SportOnTheBox @btsport @bt_uk @NHSuk Such a joke! They don’t let you suspend your subscription while there is no live sports. And they don’t let you cancel your subscription online. They make you call them, when they have “VERY busy lines”.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online

  • jhibbert1 Jenni Hibbert (@jhibbert1) reported from Hammersmith, England

    @nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....

  • spanishgeo JorG (@spanishgeo) reported from Merton, England

    @haggerzz @bt_uk @btsport I’m seriously annoyed with #btsport They won’t allow suspension of payments while NO SPORTS are going on. And they don’t make it any easy to cancel the subscription online. This is #abusive behaviour. I’ll call and once cancelled, i’m not returning to them!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @btsport why are you not making it easy for your customers to pause your service like sky

  • Morris2906 Morris Hickey # Stay home, beat Corvid-19 # (@Morris2906) reported from Chigwell, England

    SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • deingerous1 Dein Moore (@deingerous1) reported from Stratford, England

    @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ImprovingCS Happy Customers (@ImprovingCS) reported

    @bt_uk - Router problems since Saturday afternoon. Purple flashing light. Reset yesterday got it working but it's now off again. No change to our set up. All cables checked. Checking BT forums seems like this always results in an engineer at the green box!!

  • PrimumSequitur Primum non sequitur 🔴 (@PrimumSequitur) reported

    @bt_uk A close family member passed away, family members retried to contact us but for nearly three weeks we’ve had no landline service and now we missed the funeral. Still no internet service! When is this issue going to be fixed?!

  • SFAactive simone aspis (@SFAactive) reported

    @bt_uk Cube should be SACKED - third time they have failed to set up my digital phone service as a disabled customer.

  • Brownplaydo1984 Aaron Williams (@Brownplaydo1984) reported

    @bt_uk Where is the link to use the code doesn't appear on mine and I'm a bt customer

  • bobchatt Bobby (@bobchatt) reported

    New @virginmedia customer, massively regret leaving @bt_uk already. Not 1, but 2 cancelled install dates, 3 weeks overdue. Negating on promised installation today.. now 12 hours until existing broadband ends & I work from home.. just put through to a dead phone line after 29 mins

  • ianice92 𝓢𝓸𝓷𝓰𝓼𝓽𝓪𝓻 (@ianice92) reported

    @Mhla_Khumalo @bt_uk this is the same issue I have @bt_uk

  • leanne_wayland1 Leanne Wayland (@leanne_wayland1) reported

    @bt_uk not really a great start for a new customer. Broadband engineer hasn't even turned up! When phoning was told to call back in half hour to rearrange... Err no i will be cancelling.

  • statickgaming Statick (@statickgaming) reported

    @markjVFXGAMING @bt_uk We are on FibreNest and having download issues with SkyQ so I don’t think this is BT related, they have likely tried to fob the blame off.

  • AllAmericanCFC Christian (@AllAmericanCFC) reported

    @bt_uk Just an update BT engineer came by and sorted everything out. Callum couldn't have provided better customer service. Thank you my faith in BT has been restored.

  • livchappers LIV (@livchappers) reported

    @bt_uk Hi, yes he did fix the issue temporarily and unfortunately we still do not have wifi in half the flat. He mentioned getting extenders? I paid an extra £50 a few months ago for an extender that doesnt work. He said I should replace with discs. I am not paying again for this