BT (British Telecom) Outage Report in Gilfach Goch, Rhondda Cynon Taf, Wales
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Gilfach Goch, Wales
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Gilfach Goch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (16%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Gilfach Goch, Rhondda Cynon Taf, Wales
The most recent BT (British Telecom) outage reports came from the following cities: Blackwood, Cardiff, Bridgend, Merthyr Tydfil, Pontypridd, Caerphilly, Tonypandy, Aberdare, Hengoed and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Bridgend |
Internet | |
| Merthyr Tydfil |
Phone | |
| Cardiff |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Gilfach Goch, Wales
Latest outage, problems and issue reports in Gilfach Goch and nearby locations:
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk We haven't had internet for the last 3 days, still don't and your customer service has been awful. We all need the internet in the house to work and fulfill tasks but your company just doesn't seem bothered at all.
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Janine Bates
(@JanineBates) reported
from
Cardiff, Wales
@bt_uk funny how you are supplying data to the nhs workers yet unable to help us switch from you to another provider in the designated time leaving our 15,500 patients unable to get through to us during the pandemic, when they need us most #rumneyprimarycarecentre
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Owen Howe
(@Owsh94) reported
from
Coity, Wales
6 phone calls this week to @bt_uk and still no resolution in sight! Dreadful customer service.
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Not The Singer
(@agarethgates) reported
from
Porthcawl, Wales
@btsport Wtf is going on now? Where's the Rays Blue Jays game I've been watching for hours gone? #Amateurs
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk who do I.make a complaint to so ican leave bt I'm so sick of my internet dropping out it's more times than I can count yet your quick enough to take my money well no more paying my bill end off
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owen gerrard
(@owen485) reported
from
Bridgend, Wales
@bt_uk because my nat type keeps changing how do I cancel my contract with ure selfes my internet is up and down more times than an escalator
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sharon simpson
(@sharonSSN) reported
from
Porthcawl, Wales
@bt_uk That’s a total fib! When I complained you said we have an older house so the walls must be thicker which is why it doesn’t work very well. You did say if we paid more money - £10 a month you could fix it with halo. We already have super fast - a con
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Don Maidment
(@DonKiano) reported
from
Maesycwmmer, Wales
@btsport The worst and toughest customer service experience I’ve ever had. 40 minutes of my life talking to an operator that had got no nearer to resolving my issue. Absolute awful service. Just ordered the monthly package tonight, paid £25. cancelled same night at a £25 loss
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Maharaja Blues🏴🇮🇳🎸🥃
(@maharajablues) reported
from
Ogmore-by-Sea, Wales
@bt_uk Yes thanks. Though diagnostics showed no error. It still didn't work. And then it mysteriously came back by the time i got back from walking the dog. Diagnostics showing false positive due to it not testing if the login would work?
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🔮 ᴄᴏꜱᴍɪᴄᴋ ᴍɪsᴀ ||
(@cosmickx) reported
from
Cardiff, Wales
@bt_uk is there an internet and landline outage in Cardiff, Wales? Our phone is dead and our internet keeps making a noise and switching itself off
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anfänglichinteressantesaberunterwältigendeslied
(@iainmspillane) reported
from
Grangetown Community, Wales
@btsport Having a few audio issues with the commentary here. A few words are getting garbled and I can’t understand most of what they’re saying. Can you ask Fletcher to take his tongue out of Messi’s arse and that should clear it all up?
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Hadley 🏴🇪🇺☠️🌈
(@ferch_Cenydd) reported
from
Cardiff, Wales
@btbusinesscare Oh, you have no idea how much patience I’ve had to excercise with BT for a few years. Improvements seem to made though, sensible call staff recognising a problem straight off, competent engineer sent ASAP. Just need to sort out recurring problem with local telegraph pole!
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Dave Bowden
(@DaveBStDW) reported
from
Cardiff, Wales
@bt_uk Hi Aaron, I am in complete disbelief as to how long this takes to resolve. I don’t care who resolves it & not my problem he’s not in. I’m paying full price for freeview! I demand compensation and a quick resolve as this is just embarrassing for @bt_uk
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@bt_uk @btbusinesscare Any chance you can help @btbusinesscare ? It’s so annoying
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Nick Speed
(@speedupdating) reported
from
Cardiff, Wales
@seimon76 @privilegecafe_ @DC_Wales Try the #DevicesDotNow campaign from @futuredotnowuk which we have been supporting at @bt_uk - with devices going to @Online_Centres - longer term, it may be worth considering joining the network - pob lwc. #digitalinclusion
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Mike Houghton
(@MHswans) reported
from
Cardiff, Wales
Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?
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Desta Omar
(@desta_omar) reported
from
Cardiff, Wales
6 calls 3 live chats 2 texts 1 complaint cut off 3 times. Still no wifi and continual landline issues for an 82 year old lady who has been shielding for 22 weeks. Worst service in a pandemic from an essential service @bt_uk #btbad #cutoff #isolated direct reply plz
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Steveo Davies
(@STEVEOLUCKY7) reported
from
Caerphilly, Wales
Wtf @btsport watched the @ufc main event this morning on record from last night and the recording ends at the last bell , I dont even get to see the winner of potential FOTY...
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Chris Murphy
(@murfilicious) reported
from
Cardiff, Wales
@bt_uk I am still having issues yes, someone at EE is currently investigating whether or not I have the package on my contract (I do)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Amjad Hussain
(@amjadh1967) reported
@bt_uk been without phone and broadband for over 24 hrs, can you help getting it fixed as a priority as it is an external fault
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jennie 🕷
(@jadegoose) reported
@bt_uk 93 yr old mother left without landline for over a week. Only form of comms. Please fix as priority.
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Bob Pullen
(@bobpullen) reported
@bt_uk having some difficulty activating a BT Mobile SIM I was sent fairly recently. You able to help?
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Amjad Hussain
(@amjadh1967) reported
@bt_uk Hi Laura, thanks for the response but I am paying for a service that I don’t currently have.
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Mark
(@MarkColes01) reported
@bt_uk I don’t understand why everyone who has problems has left it until they see an ad to **** the company off. If you have issues, contact them directly and sort it out. It ain’t difficult. Oh, and yes, I do have a perfectly good BT service.
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Sandra Cheetham
(@sandra_cheetham) reported
@geordiegixxer @bt_uk I was the same. Mine was always dropping out. Speed only ever seemed to get better when I complained and then it was back to the minimum. I lost broadband and phone for weeks at a time. Now with Virgin, fantastic speed of 500 MB, no issues so far.
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Watching Brief
(@WatchingBrief9) reported
@btsport @btsportcricket Does the person pressing the ads button on your cricket coverage know ANYTHING about the game? Just cut to ads when comms said "Breaking news..." and we missed it! Constant problem. Not getting what we paid for.
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Darren Meredith
(@Realitsthefeds) reported
@bt_uk rural broadband down since15/12. No cell. Homeschooling next week, but no internet. We will travel to work in tier4 as cannot wfh with no broadband. Your indifference costs lives.
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Bryan Hayes
(@hayesbryan) reported
@bt_uk shocked and appalled by your cust. service. Moved house 5 weeks ago, still no internet. Told it will be another 2 weeks. Previous owners were BT customers. 7 weeks to switch to us? 20+ hours of calls with conflicting advice every time. Absolutely useless
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J LFC1981
(@Walker277) reported
So after years of subscription with @btsport I've allowed my contract to run out and cancel aft the price went up to £29.99 a month. Utterly disgusting price point for a group of 3 channels with average content. Didn't even bother contacting me with an offer of any kind. Bye 👋