BT (British Telecom)

BT (British Telecom) Outage Report in East Horsley, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in East Horsley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in East Horsley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in East Horsley, Surrey, England 04/24/2024 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Phone (11%)

    Phone (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near East Horsley, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Carshalton, Feltham, Banstead, Weybridge, Guildford, Mitcham, Addlestone, Kingston upon Thames, Surrey, Leatherhead, Teddington, Reigate, Dorking and Crawley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near East Horsley, England

Latest outage, problems and issue reports in East Horsley and nearby locations:

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk In relation to this, I received a text today to say a fault has been found and to call call centre but same issue with pw applies so they told me to speak to you again. See DM

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • A_Mussenden Andrew Mussenden (@A_Mussenden) reported from Chertsey, England

    @giantdaz @powndland @karlhenry08 @btsport @SkyNews @SkyFootball @premierleague This could get complicated but im sure illegal occupation of lands is where this whole issue started. Imperialism. Slavery etc.Very much their agenda. Incidentally I am not speaking for BLM.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @susan_smith2405 @bt_uk I am also a BT customer and have not experienced anything like this so it is disappointing to hear.

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • AnouskaLeon Anouska Leon (@AnouskaLeon) reported from Merton, England

    @bt_uk Ok its 0.11 mbps download, 0.13 upload. (Thats from google) cant login because i cant remember my password and it wont reset for some reason

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MeatHead_Motors Meat-Head (@MeatHead_Motors) reported

    @beanrulechester @bt_uk Weird must have been new person at ombudsman service to award you the case

  • bluersm Stuart Cheslett (@bluersm) reported

    @bt_uk the speeds I’m getting are comparable with what I was getting in 1990 on a dial-up. It’s pathetic and is nothing more than false and over stated speeds. How @Ofcom can continue to allow such appalling marketing that sucks the buyer in is beyond me.

  • JMountford3 James Mountford (@JMountford3) reported

    @bt_uk Yes, still getting daily drops in speeds and very high ping, it seems random, and not something I’ve had an issue with before. Nothing has changed on my end to create this problem?

  • DamoGrant Damian Grant (@DamoGrant) reported

    @bt_uk I find it quite bad that your customer service employees don’t know of this mysterious change in your terms and condition.

  • LewisRobboJr Lewis robinson (@LewisRobboJr) reported

    @btsport please start broadcasting more United games. I can’t endure any more of @GNev2 ducking off every **** decision Ole makes. 2 years in still **** and I can’t cope with it anymore.

  • LoveyourselfBo2 Loveyourself Boutique (@LoveyourselfBo2) reported

    @bt_uk bt I thought u was alright like use your broadband since 2018.. few time I fell on hard times & inform you that was stuggling but you wouldn't lower package & dont even have house no & not using your service but you think it okay to put me in debt with all I got on to.

  • lewi0308 Dazzler (@lewi0308) reported

    @Dribsebbas @bt_uk Not quite the customer centric approach you’d expect buddy

  • lcdraper Laura Draper (@lcdraper) reported

    @bt_uk very frustrating that we still have no internet! Been waiting for an engineer all day - now you can’t send one until Monday! #help

  • larruper Gary H (@larruper) reported

    @bt_uk This just gets me in the same automated BS loop to nowhere. Please get a real person to DM me to send an engineer out. Until you sort this out I will be cancelling my DD to you. I am not paying for a sub-par service.

  • Jayne2502 Jayneyboo (@Jayne2502) reported

    @bt_uk I suggest you come and pick up your rubbish equipment. My super duper router is in my bin. I have suffered your awful service for just 2 weeks and that's enough. My bin gets emptied on Monday btw. I will cancel my direct debit also. Not paying for non existent internet.