BT (British Telecom)

BT (British Telecom) Outage Report in Burstow, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burstow, Surrey, England 01/24/2026 12:10

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burstow, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Tadworth, Caterham, Reigate, Redhill, Leatherhead, Balcombe, Dorking, Coulsdon, Haywards Heath, Westerham, Banstead and Warlingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Total Blackout
United KingdomTadworth Total Blackout
United KingdomCrawley Total Blackout
United KingdomCaterham Internet
United KingdomReigate Internet
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • BHAFC_smithy BHAFC smithy (@BHAFC_smithy) reported from Lindfield, England

    @bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NicLaurens Nic Laurens (@NicLaurens) reported

    Is it only me thinking if @SkySportsPL and @btsport refuse to screen the proposed #europeansuperleague it will fail before it starts 🤔 no TV no money, or are they part of the greed? @SkySportsNews

  • Wookywooki wookywoo (@Wookywooki) reported

    @bt_uk slow speed below your guaranteed speed. for last 24 hrs. cuts off hub has to be reset. and its nothing to do with me. its all you can you sort it please and stand by your promise to refund me if speed is not what you promised. thank you.

  • Ashley_Rushin Ash 🦊 (@Ashley_Rushin) reported

    Thinking of switching Broadband from @EE to @bt_uk? DON'T. Not only do you end up with 3 different phone numbers, you have no internet connection. Still on the phone to BT using my EE mobile - 59 minutes later. Oh yeah, and they both bill you for the same service too. #Shambles

  • MathewMidgley Mathew Midgley (@MathewMidgley) reported

    @btsport @btsportfootball You guys can **** off trying to take the moral high ground. You didn't give a **** about fans when you bought the champions league rights and kept them all to yourselves. At least sky gave games to ITV

  • seb_stobbs Seb (@seb_stobbs) reported

    Awful customer service from @bt_uk came to install internet but engineer couldn’t be arsed to turn up and promised they’d be there for months. Now left with a mini hub for 2+ months which barely works. No idea how im supposed to do my A levels with unstable bad wifi. Help

  • karlneedham Karl Needham (@karlneedham) reported

    Lots of ex footballs jumping in on the no to #SuperLeague but bet they won’t turn down a few quid to commentate on the games if @SkySports or @btsport end up with the tv deal

  • sbjblair Stephen Blair (@sbjblair) reported

    Football was destroyed with the creation of a "Champions League" in the 90's. How can teams who haven't won a league title in 30-50 years get to play there. And whilst it's right what some employees from Sky & BTSport have said about a Super League, they are part of the problem.

  • rex_1979 Rexy (@rex_1979) reported

    @btsportfootball @btsport Awful

  • IanMort69356818 Ian Morton (@IanMort69356818) reported

    I currently subscribe to BTSport sky sport and Amazon. I will not subscribe to a channel showing this competition. I will cancel my subscription to any of the current channels #woodwardout #NoToEuropeanSuperLeague

  • puddydoody Dixila (@puddydoody) reported

    @bt_uk Scam like @bt_uk selling me a 2 years contract and then after the 14 days cooling off period, you slapped a 4.5% price increase? or if I want to terminate early because of your mis-selling, you would charge me a £300 exit fee?