BT (British Telecom)

BT (British Telecom) Outage Report in Burstow, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burstow, Surrey, England 01/05/2026 04:35

January 05: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burstow, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Coulsdon, Haywards Heath, Dorking, Westerham, Banstead, Warlingham, Horsham, Caterham, Redhill and East Grinstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Internet
United KingdomCoulsdon Internet
United KingdomHaywards Heath Phone
United KingdomCrawley Wi-fi
United KingdomCrawley Internet
United KingdomDorking Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • mattallen76 Matthew Allen (@mattallen76) reported

    @bt_uk @bt_uk 5 days ago you promised me that someone would call regarding, what is now, nearly 6 weeks without internet access. Nobody’s been in touch. Absolutely abysmal service. You obviously don’t care, so it’s now time to cancel the order and give my business to someone else

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported

    @bt_uk I have been testing to contact customer services thru above link, but keep getting response to say no operatives are available due to limited number of people.

  • auld_jethart Callant (@auld_jethart) reported

    @bt_uk can you confirm that you won’t be providing fibre in Edinburgh & that we’ll have to leave BT & join Vodafone to get this service?

  • Deborah75358336 Deborah Clarke (@Deborah75358336) reported

    @bt_uk how do I check on any local outages, we have had nothing but problems with our sky internet for which you provide the fibre line for it. I must say that it is a complete pile of utter c%&p. I have been in contact with sky who have escalated it to yourselves once again

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk I can't believe how bad your service is. Why am I paying for 200mbps bur only getting 17mbps? Nobody will answer the chat and your phone line says thanks for calling before hanging up! This is shocking. #ComplaintIncoming

  • greg9rovers Greg Wallace (@greg9rovers) reported

    @bt_uk It's now got worse. Eventually got through to chat online. Told I need an engineer visit, but won't come on a Saturday. I have no holidays left to take for B.T. Then my wi-fi goes off again during chat. This is horrendous service. Paying for a substandard service.

  • lottyburns Lotty Earns (@lottyburns) reported

    @bt_uk Is there no-one in customer services who can help me out right now?

  • sdb1979 Steve (@sdb1979) reported

    @bt_uk Hi rang them and they were going to call back. Which the guy did, unfortunately I had to run to the vet with the dog (literally 5mins before he rang back). Will he try again this evening? He said he was in till 7pm. Feel bad for what I'm sure he thinks is me wasting his time 😞

  • JadieSpillett Jadie ❥ (@JadieSpillett) reported

    @bt_uk Done that, didn’t help. Still no Wi-fi

  • chris_greany Chris Greany 🕳🕳 (@chris_greany) reported

    Cold C "Hi this is @bt_uk loyalty, just checking all things are ok & your service is right ?"..."well no, Ive complained a number of times about not being able to call abroad and it still isn't fixed"...."err, we don't deal with that".. "what do you want then ?"...call hangs up..