BT (British Telecom)

BT (British Telecom) Outage Report in Burstow, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burstow, Surrey, England 01/13/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burstow, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Redhill, Crawley, Coulsdon, Haywards Heath, Dorking, Westerham, Banstead, Warlingham, Horsham and Caterham.

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City Problem Type Report Time
United KingdomRedhill Internet
United KingdomCrawley Internet
United KingdomCrawley Wi-fi
United KingdomCrawley Internet
United KingdomCoulsdon Internet
United KingdomHaywards Heath Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • Skiddles1985 Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • lewiswinwood Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • AutyWarriorMum Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • hobsonos Karl Antony (@hobsonos) reported

    @bt_uk Wasn't what I was told when I upgraded. Was told you'd check the router was in the best place in the home and the signal was good in all areas. I didnt realise I had to set up the equipment myself. Lucky I put my name on the account, my 70 mum wouldn't have a clue

  • NavYou111 Notorious N.A.V (@NavYou111) reported

    @bt_uk my internet keeps going off on certain devices and I have to restart the router but now it happens every other day. Aome help would be appreciated.

  • finntipp NarFinn (@finntipp) reported

    TV is so not worth the effort honestly. had to retune our @bt_uk box because some channels were missing, had to retune AGAIN bc it came back w/ tons MORE missing, now most are back but half the freview channels are gone 🤦 dunno why we pay for it honestly it's a trash service

  • JamesSt39172602 James Steel (@JamesSt39172602) reported

    @bt_uk another engineer today who did nothing and closed the job. We pay for high speed and get constant drop outs. Even the engineer said BT won’t spend the money. 18 months of poor service while we all struggle to work from home!

  • Charlotteeeee22 Charlotte Gill (@Charlotteeeee22) reported

    @bt_uk Hi Michaela. This doesn’t help me. What I NEED is to get through to your connections team which I’ve been cut out from 4 times NOW this evening. Ironic isn’t even the word!!

  • Junaid19980 Junaid (@Junaid19980) reported

    @bt_uk hey the @UswitchUK app says the fibre 2 plan is available in my area but your website says its not I wonder if you could help?

  • intenseitaliano Jonie D (@intenseitaliano) reported

    @bt_uk It’s difficult for her when her phoneline has been transferred to our house but between us we managed & hopefully someone will be out tomo. They have said it should also fix our issue 🤞

  • MorpheusNI MorpheusNI (@MorpheusNI) reported

    @bt_uk Your "customer service" is beyond a joke. Over an hour to get through, broken promises, engineers simply not turning up with zero communication. Never miss taking a payment though. Completely unacceptable.

  • EmmaJonesGB Emma Ransome💕 (@EmmaJonesGB) reported from Balderton, England

    @bt_uk helllooo is there a way of getting a new router from you at all? Mines over 5yrs old now and seems to be having connection issues causing the wifi to drop in and out all the time or the Chrome-cast / Google Nest not be able to detect certain things?

  • MrTugBoat18 Mark Poole (@MrTugBoat18) reported

    @AmazonHelp @craigmoore02 What’s the point? You’ll just blame it on the ISP. I don’t have this problem with @btsport nor any other streams. Sort it out.