BT (British Telecom)

BT (British Telecom) Outage Report in Burstow, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burstow, Surrey, England 01/13/2026 16:55

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burstow, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Dorking, Redhill, Coulsdon, Haywards Heath, Westerham, Banstead, Warlingham, Horsham and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Wi-fi
United KingdomDorking Internet
United KingdomRedhill Internet
United KingdomCrawley Internet
United KingdomCrawley Wi-fi
United KingdomCrawley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Alcrazy71 Allan Cavanagh (@Alcrazy71) reported from Warkleigh, England

    @btsport your phone service is telling me I should contact your online service, but when I do that, your online service tells me to contact your phone service. This is dreadful!

  • ryandennisref Ryan Dennis (@ryandennisref) reported

    @bt_uk your monthly sports pass payment system is down and has been for hours, kind of ridiculous considering the game starts in 15mins! Anything we can do to fix this?

  • connor_scanlon connor scanlon (@connor_scanlon) reported

    Lucy ward just using technical words with no meaning or structure. Why ******** do @btsportfootball @btsport keep letting this happen, woman’s clueless.

  • betahorse Bobhorse (@betahorse) reported

    Why are BT Sport Presenters in the centre circle they should never be on the pitch there is no reason for it get them off #BTSport

  • AstridgeTy Ty Astridge (@AstridgeTy) reported

    @AscendantDirect @bt_uk Yes, why do you block a BT Sport account for 20 mins when someone gets their password wrong?! And I can't even get hold of any customer services to help me. Why not just reopen the account when the right password has been entered or I reset my password (like I've just done) 🤬🤬

  • Dannymac09 Dannymac® (@Dannymac09) reported

    Anyone else getting a case of Virtigo from this cameraman on @btsport. Keep ******** still 🙄 #MancityArsenal

  • kieronharper Kieron Harper (@kieronharper) reported

    @btsport Keeps saying “ Sorry, the service is unavailable We're aware and fixing it now, so the service should be available soon.” this has been happening for the past 45 minutes…

  • MCFCHeisenberg garry huggies (@MCFCHeisenberg) reported

    @btsport Arsenal wankfest ahoy, Jesus Christ its bad.

  • _bluff_master Bluff Master (@_bluff_master) reported

    @btsport fix your ******* connection, I can barely watch the match

  • Tom_ncfc1902 Tom (@Tom_ncfc1902) reported

    I paid £29 for a month of @btsport for the Champions League quarter finals and the end of the Premier League season. Honestly the quality of the feed is terrible and I think I'd get a better picture watching an illegal stream. You're supposed to be a telecommunications co lads