BT (British Telecom) Outage Report in Burstow, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Burstow, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Burstow, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Dorking, Crawley, Westerham, Banstead, Warlingham, Horsham, Haywards Heath, Caterham, Redhill, East Grinstead, Crowborough and Tadworth.
| City | Problem Type | Report Time |
|---|---|---|
 Dorking |
Internet | |
| Crawley |
Wi-fi | |
| Westerham |
Internet | |
| Banstead |
Phone | |
| Crawley |
Internet | |
| Crawley |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Burstow, England
Latest outage, problems and issue reports in Burstow and nearby locations:
-
Chris France
(@Chris_Francey) reported
from
Crawley, England
Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.
-
Jack Russell Dad 😊
(@Charlieq68) reported
from
Haywards Heath, England
@bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?
-
Colin Hepburn
(@Captured_Cupid) reported
from
East Grinstead, England
@boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.
-
BHAFC smithy
(@BHAFC_smithy) reported
from
Lindfield, England
@bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it
-
Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
-
The Social Kinetic
(@SocialKinetic1) reported
from
Ardingly, England
Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk So does BT now stand for Bloody Terrible?
-
AdamCpfc180🎯🦅
(@AdamCpfc180) reported
from
Whyteleafe, England
@shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh
-
rob
(@afc_rc) reported
from
Edenbridge, England
@bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks
-
Alan Palmer
(@palmerova88) reported
from
Salfords, England
@chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩
-
Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA
(@stuartj425) reported
from
Horsham, England
@btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible
-
Liam Green
(@LiamGreen2005) reported
from
Crawley, England
Those commentators were ******* awful @btsport
-
KC
(@ken_coello) reported
from
Leatherhead, England
@bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier
-
𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕
(@Jaklloyd) reported
from
Horsham, England
Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt
-
Tim Lloyd
(@timolloyd) reported
from
Lingfield, England
@bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.
-
Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️
(@otoole72) reported
from
Horsham, England
Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc
-
Neenie
(@nini2903) reported
from
Salfords, England
@bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia
-
Patrick Frost
(@frostefroste) reported
from
Blindley Heath, England
@bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off
-
Christopher Lee
(@chucklelee) reported
from
Crawley, England
@BTCare OK I give up....... How do I cancel BT Sport?
-
Kevin84
(@turvey84) reported
from
Crawley, England
@lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris Douglas
(@cnormand45) reported
@bt_uk Hello I have tried to call BT to arrange to have my service moved to my new address, unfortunately I spoke to an extremely rude person who was extremely unhelpful. I will therefore be ending my contract on 5th October. I have no doubt I will need to ring to cancel.
-
Alan
(@_Alanstewart97) reported
@bt_uk No but you have closed my complaint without consent so I need to talk about that asap
-
Rob Spereall
(@rob_spereall) reported
@SkyFootball it's ridiculous to advertise showing a @Bundesliga_EN match and failing to commit to that especially at a time when 4 of your channels are taken up by one game that finished in time for kick off. @btsport never treated the Bundesliga like this!
-
natalie rountree
(@Natali3Rountr33) reported
@bt_uk is there work or issues in G69 area? My WiFi is flashing purple....
-
Barrington Great
(@Barringtonious) reported
@bt_uk Thanks. I’ve read that **** and it didn’t convince me that what you did was anything short of theft. But you have taught me that to maximise the advertised price for a “contract”, you need to take it up around April to avoid too much arse-******* by the Annual Price Change.
-
Daniel Hunter
(@Daniel_Hunter18) reported
@bt_uk No Allanah I havent had this issue sorted and I am extremely frustrated! I would like someone to help me asap
-
Stephen Toner
(@StephenToner88) reported
@bt_uk I know but it's beyond a joke I'm having to use a 20+ ft Ethernet, regardless of the engineer sorting it out on the 21st I will be leaving your service on the 12th of October as I am moving to Virgin on that day.
-
NBres
(@breslinik) reported
@SkyHelpTeam It's been 4 days without internet now in our flat and @SkyUK still can't even give an estimate for when it'll be fixed? Supposedly blaming @bt_uk saying it's an openreach problem? When will we get internet back? (Glasgow)
-
DontFearThe-4
(@fpl_4) reported
@Ofcom our 96yr Old Gran has been without a Phone line for a month, The phone line connects her emergency lifeline to the Family as she lives alone. We have had no response from @bt_uk for our request for Welfare case for 3 days despite a promise of 4hour response, the distress..
-
DontFearThe-4
(@fpl_4) reported
@Ofcom @bt_uk ..is increasing by the day for our gran and the Family, and we have been told it would be fixed only for it to be delayed and still no response to our request for a temporary fix for our Gran. Please help we don’t know where else to turn