BT (British Telecom)

BT (British Telecom) Outage Report in Burstow, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burstow, Surrey, England 12/13/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burstow, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Westerham, Banstead, Warlingham, Horsham, Haywards Heath, Caterham, Redhill, East Grinstead, Crowborough and Tadworth.

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City Problem Type Report Time
United KingdomCrawley Wi-fi
United KingdomWesterham Internet
United KingdomBanstead Phone
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomWarlingham Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • craig_mbu Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DanielBowkett98 Daniel Bowkett (@DanielBowkett98) reported

    @bt_uk @huskcollie I was told my broadband would be connected by 23:59 latest on 31st October. It is now 00:33 1st November and I still have not been connected. I’m a first time customer and I can assure you this is not a very pleasant experience so far!

  • Wheelbarrow_man Wheelbarrow-man (@Wheelbarrow_man) reported

    @bt_uk Hi, my Broadband has been down since 15.00. Have tried restarting the hub and factory resetting but it keeps flashing purple. Can you check if there is an issue with my service please.

  • henry_race Henry Race (@henry_race) reported

    @bt_uk Sadly however your Customer Service is utter pants so no-one will come back to you.

  • WyattMansion Wyatt Mansion (@WyattMansion) reported

    @bt_uk You are charging me £66 a month and agreed to make a one-off payment to me to compensate. It hasn't been made and you closed my case VOL013-711785346914. Awful service and I've been with you for years now. Very disappointed

  • Nickster69t Nickster (@Nickster69t) reported

    @bt_uk I am aware of the openreach page and have signed up to it but between yourselves @BT and openreach you refuse to answer or even quote for installation. Unless it’s easy for you you are not bothered. No attempt to replace lines that are out of date and will not support future voip

  • LucyLiu_89 Lucy Liu (@LucyLiu_89) reported

    @bt_uk Problems with my BT internet since yesterday causing my Ring doorbell to be offline for over 6 hours, this is not good considering I have four carers a day and two district nurse visits. I am unable to get through via phone to report this. Internet again is unavailable at 5.02am

  • Lollypop2023x Lollypop 🍭🍬💋♥️ (@Lollypop2023x) reported

    @bt_uk yearrrrs ago was with BT left sky 5th sept to EE b/b hasnt worked out after 4 new hubs so signed up to BT hope we have better service

  • Hydrafury Atomic Sloth (@Hydrafury) reported

    @bt_uk Your customer help is fairly rubbish all automated. We will come around tomorrow make sure someone is in! text amend to change so only choices Wednesday or Thursday I want to book a date some can be in ffs

  • LUFCJase16 Jase 🇺🇸🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LUFCJase16) reported

    @bt_uk Awful company stay clear go anywhere else but BT liars and thefts !

  • RougepoutBeauty Rebecca 💋 (@RougepoutBeauty) reported

    @bt_uk That’s if you can find an engineer who doesn’t find every way NOT to fit the broadband, make excuses & then lies about getting someone else more experienced to fit it that day. Let’s see what @bt_uk have to say today. I’ve been a customer for decades, no one cares!