BT (British Telecom)

BT (British Telecom) Outage Report in Burstow, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burstow, Surrey, England 03/25/2026 17:35

March 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burstow, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Edenbridge, Redhill, Haywards Heath, Horsham, Coulsdon, Banstead, Caterham, Ashtead, Leatherhead, Reigate and East Grinstead.

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City Problem Type Report Time
United KingdomCrawley Internet
United KingdomCrawley Internet
United KingdomCrawley Wi-fi
United KingdomCrawley Internet
United KingdomEdenbridge Internet
United KingdomRedhill Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lilypatious Lily London (@lilypatious) reported

    @bt_uk See my next tweet. Already got someone at bt trying but it really is madness. We didn’t even get an explanation why they didn’t turn up. Terrible terrible system y’all have got going on.

  • JustBusyWriting OnlyMe (@JustBusyWriting) reported

    @DreyfusJames @bt_uk The fibre cables are much lighter by comparison so the same problem doesn’t happen and they remain attached even in heavy rain. Silly issue, but very common problem, we were told.

  • DreyfusJames James Dreyfus (@DreyfusJames) reported

    @bt_uk It IS dreadful. DMing you now. Will delete my tweet when you’ve assured me that you will fix it.

  • IwasOnlyThere Leigh (@IwasOnlyThere) reported

    @DreyfusJames @bobfarrell @bt_uk Buy your own router. Can use it with any service provider going forward. Much better than these crap things ISP's supply.

  • jamesbrooks94 James (@jamesbrooks94) reported

    @bt_uk Just spent an hour and a bit on the phone with one of your advisors with no resolution. MSO in our area, advisor 3 days ago said they’re sending EE box out, not turned up. Now being told we can’t have one. Estimated fix date is 15d after incident date. Please help.

  • Trundling17 Rosie Watson (@Trundling17) reported

    @bt_uk I live in a small block of5flats and we share same access point. The problem started when openreach connected my neighbour2BT broadband. It coincided with me being disconnected from @sky.com It was the same engineer on both occasions (BT connection and unsuccessful reconnection)

  • mamamusey It's Me 🇬🇧 (@mamamusey) reported

    @DreyfusJames @bt_uk Learnt that many many years ago. Haven’t been a customer of theirs for 12 years. They are AWFUL aren’t they! 🤯

  • bobfarrell 👀 (@bobfarrell) reported

    @DreyfusJames @bt_uk Do you mind if I ask what the problem is? Is it your wifi or the connection to the internet (itself)?

  • MRAFYB26 AFY B (@MRAFYB26) reported

    @bt_uk Nope, they said they would call me today at 12, nothing. Imagine if I had breached the contract, you’d chase me for every penny of the contract. I’ll be making a formal complaint

  • beddows_keith Keith Beddows (@beddows_keith) reported

    @DreyfusJames @bt_uk I feel you pain pal, every morning and every evening without fail my broadband speed drops to almost non existent. When contacting bt the signal is back to normal🤬🤬nothing wrong g apparently. Although I am on my 4th router.