BT (British Telecom)

BT (British Telecom) Outage Report in Burstow, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burstow, Surrey, England 01/25/2026 15:10

January 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burstow, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Tadworth, Caterham, Reigate, Redhill, Leatherhead, Balcombe, Dorking, Coulsdon, Haywards Heath, Westerham, Banstead and Warlingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Total Blackout
United KingdomTadworth Total Blackout
United KingdomCrawley Total Blackout
United KingdomCaterham Internet
United KingdomReigate Internet
United KingdomCrawley Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • ROBERT19744 Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • paulbrown22 Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • actionjack84 Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • RotarianZena Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • dansands Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

  • machacro Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MattyTHurst Matt 🏳️‍🌈 (@MattyTHurst) reported

    @VancityReynolds @Vanarama @btsport I don’t get the international thing, but I assume it’s the silly blackout rule at 3pm.

  • KChampaneria1 K Champaneria (@KChampaneria1) reported from Rossett, Wales

    @VancityReynolds @Vanarama @btsport Broadcasting at 3.00 p.m historically never allowed to protect live attendances. Just because that was always the way however does not mean it cannot be reviewed.

  • PhilNazelane phil collinson (@PhilNazelane) reported

    @VancityReynolds @Vanarama @btsport I can only watch Preston North end matches on line if I don't live in the UK, find that really baffling. I can't afford to go to every away match so will happily pay to watch on line but can't. Never miss a home match

  • MartinBriderKRE Martin Brider 💛🖤 #UPFUKLATUM (@MartinBriderKRE) reported

    @VancityReynolds @Vanarama @btsport I agree that Domestic streaming of games needs to be controlled to keep gate receipts high as possible unless there is a streaming revenue for clubs that will benefit them. International streaming I feel should not be a problem. Will just expand the interest in the pyramid system

  • NYMUFC Nathan Young (@NYMUFC) reported

    @VancityReynolds @Vanarama @btsport They don’t want the poor referee being highlighted

  • shutdowncover Shut Down Coverage (@shutdowncover) reported

    @VancityReynolds @Vanarama @btsport We can't even watch the premier league most of the time never mind the rest of the pyramid...

  • racistsaretwats Xx_Niki_xX (@racistsaretwats) reported

    @VancityReynolds @Vanarama @btsport And this is the current problem with English football tv rights! The prem get billions, then there’s a huge jump to championship rights and L1, L2 and national get a pittance, I’ve said all along it’s completely unfair and it’s done to keep the small teams small!

  • Tom_Yates91 Thomas Yates (@Tom_Yates91) reported

    @VancityReynolds @Vanarama @btsport I think a big issue here is that for Wrexham, perhaps they would profit from this… But the other 23 clubs now have easier access to illegal streams in hard times which would only discourage fans from buying tickets at the gate… Which as we know is their main source of income.

  • haxord84 tj (@haxord84) reported

    @VancityReynolds @Vanarama @btsport Never surrender!

  • samneeclogg Sam ✨✨✨🌌 (@samneeclogg) reported

    Honestly I fully support the @bt_uk and @OpenreachHelp strikers today! We have been FLEECED by BT over the years, they have awful business practices- they need to be pulled up! Pay your staff properly… Treat your customers properly…