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BT (British Telecom)

BT (British Telecom) outages and service status in Burstow, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Burstow, England

The most recent BT (British Telecom) outage reports came from the following cities: East Grinstead, Crawley, Dorking, Edenbridge, Redhill, Haywards Heath, Horsham, Coulsdon, Banstead, Caterham, Ashtead, and Leatherhead.

CityProblem TypeReport Time
East Grinstead Internet 5 days ago
Crawley E-mail 5 days ago
Crawley Internet 7 days ago
Dorking Internet 11 days ago
East Grinstead Wi-fi 13 days ago
Crawley Internet 14 days ago

Community Discussion

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BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • paulbrown22
    Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @rossbutterfill @bt_uk Ha ha we have had the same level of extremely poor customer service - no regard to trying to fix the issue

  • craig_mbu
    Craig (@craig_mbu) reported from Crawley, England

    @YousufEmrani @btsport @btsportfootball They’re not bad but it’s another subscription lol I keep telling myself I’ll bin BT but I can’t do it 😭

  • vincemcgonagle
    Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • AutyWarriorMum
    Maria Cook 🌈✈️🎭 (@AutyWarriorMum) reported from Crawley, England

    Oh the irony @bt_uk .....When you see a friend on another social media platform say they’ve been hanging on the phone for 75 mins to you to try and speak to someone about a recent installation issue.... SEVENTY FIVE minutes.....!! They’re not on Twitter, but they need assistance!

  • Chris_Francey
    Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • chucklelee
    Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • stuartj425
    Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • Skiddles1985
    Iain (@Skiddles1985) reported from Crawley, England

    @natalie_17 @chrisjfrev @RichJLaverty @SheKicksdotnet @btsport @BarclaysFAWSL Competitions. Whilst this weekend is not an official blackout weekend, the EFL TV deal will probably still include a 3pm blackout, hence you don’t see EFL games televised on Saturdays at 3pm in international breaks. (Best guess)

  • nini2903
    Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • machacro
    Matthew Crockett (@machacro) reported from Whyteleafe, England

    @bt_uk @btsport Nothing. And BT player is adverting wrestling. Just had my account increased by 30 quid a month too, would like to cancel

  • jamesyred
    jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • ollieboito
    Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • machacro
    Matthew Crockett (@machacro) reported from Whyteleafe, England

    ******* sideways @bt_uk @btsport are actually awful can't get the boxing on the TV can't get the boxing on BT player can't wait to **** em off and go back to Sky

  • paulbrown22
    Paul Brown (Charlie) (@paulbrown22) reported from Southwater, England

    @bt_uk Shame the original best is now poor and they demand you pay lots more for this new shiny polished ....

  • TavernHeath
    The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • actionjack84
    Liam Jackson (@actionjack84) reported from Haywards Heath, England

    @NlAMHMEALONE @bt_uk British Telecom .... Not in Britain ... doesn't work . Go figure

  • lewiswinwood
    Lewis Winwood (@lewiswinwood) reported from Edenbridge, England

    This is absolute Bull shit and i pray that people all ready paying the BT subscription cancel in their droves as a result shame on you @btsport

  • RotarianZena
    Rotarian Zena (@RotarianZena) reported from Halstead, England

    Anyone had experience of intermittent fault on a BT line and an interference engineer @bt_uk y complaint is escalating as my patience runs out

  • ROBERT19744
    Rob Cracknell (@ROBERT19744) reported from Haywards Heath, England

    @bt_uk I am a loyal customer looking for a deal and your staff don't know or haven't a clue and trying to pull the wool over my eyes, I am off to another provider, fed up with not be treated like a loyal customer after 20 years.

  • dansands
    Dan Sands (@dansands) reported from East Grinstead, England

    @bt_uk Yup, over the last 3 weeks, today’s engineer left and I’m now told the whole order has to be restarted, just trying to speak to someone who can help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TimothyDRCarr
    Tim Carr (@TimothyDRCarr) reported

    @Dredz06 @bt_uk Ditch the the smart hub 2 abs any black discs. The discs will never go faster than 200mbps. Spent months getting this confirmed. Your only option, like mine, is to fork out hundreds on a good mesh setup. Don’t waste time dealing with support.

  • martin5671
    Martin (@martin5671) reported

    @iannock Same issues with @bt_uk and @OpenreachHelp - meant to have been installed 29/10/21 - network fault. Promised a fix in five days… didn’t happen, promised resolution by 21/11 didn’t happen and now told they plan to work on network on 10/12/21 - left with no broadband at all.

  • jesschivers
    Jessica Chivers (@jesschivers) reported

    @bt_uk hi there, one of your engineers working near my home has knocked our NOW TV phone number and broadband out (big hole in road with wires spewing everywhere 🙈). He says he can’t fix it without a job number as we’re not BT. Not helpful. Can you help?

  • Mattbrewsbeer
    Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk Unless this is an @WeAreOpenreach thing? I don’t know. Either way, I’ve had three techs out, and none have been able to install the service because of access issues. There’s clearly a missing line of communication, and it’s resulted in nothing but headaches for me.

  • Abiiolaaaaaa
    🍄 (@Abiiolaaaaaa) reported

    @bt_uk I can get sky downstairs but I can’t get it upstairs or the additional download services .. but still not working

  • Mattbrewsbeer
    Matt Priaulx (@Mattbrewsbeer) reported

    @bt_uk I just want a resolution. So far your temporary service has allowed me to get by, but the inability for BT to know what is needed to access the pole where their own fibre comes from, after THREE TECHS have been out, is beyond frustrating.

  • SnuggPicBugg
    Snugg (@SnuggPicBugg) reported

    @bt_uk Why does BT always put out misinformation on there website about there service status always ok when it's definitely not ok should be more honest with there customers if they have problems 👎

  • cocobarker1
    David Barker (@cocobarker1) reported

    @bt_uk Please send me the bags to return your WiFi hub and Booster. I’ve called 3x now to ask and still nothing. I will not be paying your fee for non return unless you pull your finger out and send me a returns kit ASAP. Poor CS is the reason we left you, no change I see…

  • TimothyDRCarr
    Tim Carr (@TimothyDRCarr) reported

    @Dredz06 @bt_uk Yeah lol I have to sit in my lounge to get full speed. As soon as I connect via their so called mesh disc it drops to 170-200mbps. They admired their sales info was wrong. Fair enough but doesn’t fix the issue. Just can’t decide on what mesh to buy now.

  • MRidzBh
    MRB (@MRidzBh) reported

    @bt_uk Hi BT thanks for replying 4 days late. I mean even sending a text and getting a “we will get back to you” never happened. #useless