BT (British Telecom)

BT (British Telecom) Outage Report in Burstow, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burstow, Surrey, England 01/12/2026 03:40

January 12: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burstow, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Redhill, Crawley, Coulsdon, Haywards Heath, Dorking, Westerham, Banstead, Warlingham, Horsham and Caterham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRedhill Internet
United KingdomCrawley Internet
United KingdomCrawley Wi-fi
United KingdomCrawley Internet
United KingdomCoulsdon Internet
United KingdomHaywards Heath Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • stuartj425 Stuart Jeffery 🐾👣❤ (at 🏡) 19🏆6🏆 1🏆 YNWA (@stuartj425) reported from Horsham, England

    @btsport #ATAPSG are there worse pundits available than Rio and Hoddle #terrible

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • ollieboito Oliver Boito (@ollieboito) reported from Whyteleafe, England

    @bt_uk Still having issues unfortunately

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • TavernHeath The Heath Tavern (@TavernHeath) reported from Haywards Heath, England

    @danosmith79 @btsport Bored stiff and earning **** all but all healthy in the house....you too mate 👍

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • vincemcgonagle Vince McGonagle (@vincemcgonagle) reported from Crawley, England

    @bt_uk 1 hr trying to get hold of your customer service, absolute joke and still waiting

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • damienmroberts Damien Roberts (@damienmroberts) reported

    @btsport I'm trying to login and watch BT Sport on my laptop but keep getting an error code - WJ931. Can you help please? I pay £25 per month to watch BT Sport?

  • FurnivalEmma Emma Furnival (@FurnivalEmma) reported

    @bt_uk I’m wondering if I’m eligible for an early upgrade, but can’t seem to access your customer chat on the website. How do I go about this?

  • IvorianMessiiii AMADness➐ (@IvorianMessiiii) reported

    @bt_uk can you fix your wifi

  • SXFoxstar Series 𝙎𝙓 (𝙁𝙤𝙭𝙨𝙩𝙖𝙧) ⚒️🎮 (@SXFoxstar) reported

    @bt_uk I joined nov20 can't tell which hub I have but it appears to be missing the separate 2.4-5ghz option in the hub settings? It is a problem for some of my devices can you advise where I can do this as it isn't in the advanced WiFi settings.

  • thesponguy Neal Robertson (@thesponguy) reported

    Is there a problem in KY14, Freeview not working @bt_uk

  • Justsum32062003 Justsumguy (@Justsum32062003) reported

    @bt_uk @FurnivalEmma Elaine stop being incompetent. Early upgrades on by mobile are not available until the last 3 months of the contract. Telling this customer to contact loyalty is a disgusting waste of the customers and that departments time.

  • imrachelwhitley Rach Whitley 💙 (@imrachelwhitley) reported

    @bt_uk hi BT. Our wifi has been dropping off increasingly regularly, it's been relentless today, but I keep going around in circles with the help process online. There is no fault in the area apparently - what should I do? We've done th usual restarts, repeatedly.

  • damienmroberts Damien Roberts (@damienmroberts) reported

    @bt_uk Thanks - that worked. Why not change the error message to tell others what the problem is?

  • D_Toxed Blue Max (@D_Toxed) reported

    @Maikkeruu Yeah... BT don't you just love it?? I have the exact same problems i pay £50 a month and i'm lucky if i break 2mbs when trying to download things... then the cherry on the cake is the random disconnects while the Router flashes orange. Do better @bt_uk

  • zeegunner1 Zēė (@zeegunner1) reported

    Mcmanaman encouraging Sheff Utd to make a bad tackle on our players? @btsport @btsportfootball HE SHOULD BE SACKED