BT (British Telecom)

BT (British Telecom) Outage Report in Burstow, Surrey, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Burstow, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Burstow and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Burstow, Surrey, England 01/24/2026 05:00

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Burstow, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Crawley, Tadworth, Caterham, Reigate, Redhill, Leatherhead, Balcombe, Dorking, Coulsdon, Haywards Heath, Westerham, Banstead and Warlingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Total Blackout
United KingdomTadworth Total Blackout
United KingdomCrawley Total Blackout
United KingdomCaterham Internet
United KingdomReigate Internet
United KingdomCrawley Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Burstow, England

Latest outage, problems and issue reports in Burstow and nearby locations:

  • afc_rc rob (@afc_rc) reported from Edenbridge, England

    @bt_uk @NOWTV_It #nowtv hi now that you have reduced the channels such as taking off fox and discovery, will my monthly bill reduce? Your email didn’t say. So if not I want to cancel. Thanks

  • Charlieq68 Jack Russell Dad 😊 (@Charlieq68) reported from Haywards Heath, England

    @bt_uk My elderly parents are in YO10 5AD and haven’t been able to get on line since yesterday, trying to find out if there’s a problem in the area, can you help please?

  • AdamCpfc180 AdamCpfc180🎯🦅 (@AdamCpfc180) reported from Whyteleafe, England

    @shunt96 @btsport Defo it's **** mate having him even having him on the payroll is embarrassing tbh

  • LiamGreen2005 Liam Green (@LiamGreen2005) reported from Crawley, England

    Those commentators were ******* awful @btsport

  • palmerova88 Alan Palmer (@palmerova88) reported from Salfords, England

    @chris_sutton73 Shocking behaviour from @RangersFC but then again, nothing surprises me. Shame @btsport don’t support their pundits! Everyone welcome, 🐮 💩

  • BHAFC_smithy BHAFC smithy (@BHAFC_smithy) reported from Lindfield, England

    @bt_uk many people have this problem On my ps5 it says I’m on wofi Everything works exept the NAT type. An issue on ur end. Fix it

  • timolloyd Tim Lloyd (@timolloyd) reported from Lingfield, England

    @bt_uk one of your Openreach vans being driven like an idiot. Newchapel Road, Lingfield, 7.45 this morning.

  • SocialKinetic1 The Social Kinetic (@SocialKinetic1) reported from Ardingly, England

    Shocking service from @bt_uk who only appear to have one call out of many on their system. No TV working for 29 month

  • frostefroste Patrick Frost (@frostefroste) reported from Blindley Heath, England

    @bt_uk - agreed a new contract on 21st November and yet weirdly come the next bill you ignore this and my charges. Past 14 day cooling off too. So basically your ripping me off - and btw your app is **** if your being ripped off

  • turvey84 Kevin84 (@turvey84) reported from Crawley, England

    @lorrainemking I quit @bt_uk for similar reasons a couple of years ago. It’s never what it says on the tin.

  • chucklelee Christopher Lee (@chucklelee) reported from Crawley, England

    @BTCare OK I give up....... How do I cancel BT Sport?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk So does BT now stand for Bloody Terrible?

  • ken_coello KC (@ken_coello) reported from Leatherhead, England

    @bt_uk BT customer pretty well all my adult life but your service since I lost my broadband connection has been dreadful. Exploring the possibility of switching supplier

  • kingswoodranger Anne Ayres (@kingswoodranger) reported from Lower Kingswood, England

    @btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them

  • VixThatRuns Vix (@VixThatRuns) reported from Redhill, England

    @BrydonN2 @bt_uk Wow thats poor

  • Jaklloyd 𝕁𝕒𝕔𝕢𝕦𝕚 𝕃𝕝𝕠𝕪𝕕 (@Jaklloyd) reported from Horsham, England

    Congrats @bt_uk - you really are spectacularly inept! I’ve played nicely, waited patiently and spent hours on your chat function trying to resolve an issue. You’ve even closed the complaint (after taking no action!) I now have to resort to this. #customerservice #epicfail #bt

  • Captured_Cupid Colin Hepburn (@Captured_Cupid) reported from East Grinstead, England

    @boccabaciata @bt_uk In troubling times where we cannot control signal strength,this is a threat, that “only joking” fails to mask.

  • nini2903 Neenie (@nini2903) reported from Salfords, England

    @bt_uk Really sad to see that @DPDgroup_news drivers are not dementia friendly. Quite curt/rude when phoned me to say he couldn't find address(he was next door) Did not allow time for Mum to get her id to receive her new easy to use phone.Just left. #dementia

  • otoole72 Robert O'Toole ⭐️⭐️⭐️⭐️⭐️⭐️ (@otoole72) reported from Horsham, England

    Thank Christ we haven’t got that crap BT Sport fake crowd noise on the app. #Btsport #lfc

  • Chris_Francey Chris France (@Chris_Francey) reported from Crawley, England

    Hi @bt_uk, after spending an hour and half on the phone this morning to try and fix my broadband issue, on the 3rd attempt. I was promised a callback within 20 minutes with an update/resolution, it’s now been over 3 hours. I don’t want to #twittershame you, just want this fixed.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Drzonk09 Woz not Waz (@Drzonk09) reported

    Ok. Watch what you do if you renew your bt tv subscription with @Bt_uk You end up keeping your ageing bt box whereas a new customer will get the brand new BT box Pro.

  • kath_lewis Katherine Mackay (@kath_lewis) reported

    @MaxJamesMackay @bt_uk As an update on this, no one has rung me today as planned. I got a text about ringing to book an engineer then when I spoke to your team they said they would get the manager who I spoke to yesterday to ring me as they never cancelled the order. They haven’t

  • greatgooglymoo greatgooglymoo (@greatgooglymoo) reported

    What is going on @bt_uk? No phone line or wifi for 4 weeks. Not being able to see some family at Christmas due to Covid is one thing, but no signal means we can’t even call or FaceTime my brother or Mum in Australia on Christmas Day. @timfarron is there anything we can do?!

  • xkatyhughes katy hughes (@xkatyhughes) reported

    @bt_uk I have ordered a broadband package with you 4times in the past week!All of them have been cancelled by yourselves,I was promised last Friday a minihub from that has never been posted! After being with sky for 13 years I was giving BT a try but 100% will not recommend to anyone!

  • Sandanista Bob P (@Sandanista) reported

    @BTCare #Fareham Stopping and restarting the hub sometimes works and sometimes it works for a minute then gone. Sometimes getting nameserver errors reported trying to use internet... checking logs etc shows devices being dissociated randomly. Whats going on?

  • hairybeanbag81 darren (@hairybeanbag81) reported

    @therealdele @bt_uk Lucky if they get it sorted or just randomly cancel your order like they did with mine . Still waiting a for a reply to my DM to the Twitter team 😮‍💨

  • KarlosW Karl Wardlaw (@KarlosW) reported

    @bt_uk Hi, the only app on my tv box that will come up is Netflix, won't work when I check for latest updates, have restarted hub and retuned channels on box, still not working

  • Sandanista Bob P (@Sandanista) reported

    @BTCare #Fareham Continual problems with internet & Tv over internet, websites cant be reached, Devices saying not connected to Internet... slow & buffering. Started Wednesday. Connecting to websites so slow devices reporting internet connection gone (Alexa/NowBox/Android/laptop)

  • gmac088 Geoff Ohemeng (@gmac088) reported

    @btsport I’m having to continuously reset my password just to still not be able to login. Can someone please help with this?

  • Harras69 Pete H (@Harras69) reported

    @bt_uk disappointed to have my order cancelled for the sixth time today. Assured last time it would go through. Is communication between openreach and BT that bad or am I getting fobbed off because it seems all beyond the customer service agents understanding nearly every time🤯