BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Poplar, Hammersmith, Hackney, Hampstead, City of London, Greater London, Harringay, Southwark, Barnet, Islington, Wandsworth, Enfield Town, Romford and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Poplar |
Total Blackout | |
| Hammersmith |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Sir Byron
(@TheMadness97) reported
from
Camberwell, England
@bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it
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Andrew Curtois
(@rexon3) reported
from
Bexleyheath, England
@btsport did you seriously just leave a tennis match at match point!! Absolutely terrible
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Blackheath Dog Walkers
(@BlackheathDogs) reported
from
London, England
@bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭
(@PaulyKendrick) reported
from
Islington, England
@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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سالم السبيعي🇰🇼
(@AlsubaieSalem) reported
from
Wandsworth, England
@bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Marv- So Real Sounds
(@MarvManPro) reported
from
Poplar, England
@bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Grace Graham MSc
(@Grace_KIS) reported
from
Hackney, England
Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety
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Kiwi 🥝 🔜 #EGX London | #4TG Game Con
(@TheBonnieKiwi) reported
from
Poplar, England
@kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin
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Marian Weadick
(@MarianEWeadick) reported
from
Enfield Lock, England
@bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple
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Martin Warner
(@mwarn73) reported
from
Poplar, England
Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Partridge
(@CtpUK) reported
@bt_uk @BTCare evening. Home broadband cut out suddenly this evening. Line checks suggest no issues, router making a "clicking" noise every few minutes, constant flashing orange light. Hard reset not fixed. Fear the Smart Hub 2 has given up the ghost.
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Boab🏴
(@HooverRAD81) reported
@bt_uk I've been without Internet since last night. Is there a problem in Kilsyth, and when should we expect a fix?
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CREATING ELEANOR
(@EleanorHerring) reported
Wow @bt_uk... first you cancel our internet, then we have to spend over an hour on the phone setting it back up, and also told we have to wait weeks to be reconnected, then you double charge us, and now after waiting in a queue for over and hour you hang up on me. Thanks.
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MrBen
(@whoknowssi) reported
So @bt_uk ... is it really acceptable to penalise a customer who has been with BT TV and Fibre Broadband for 7 years, by asking for a £440 cancellation fee when moving house with a temp accommodation gap in between?!? Had no intention of leaving BT, but you’ve forced us out!!!
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Lisa
(@Lijoh1) reported
My BT Internet has been hit & miss last few days. I've experienced far more issues since 'upgrading' to the Smart Hub 2 Halo, it isn't as reliable as the old BT Hub yet I'm paying more 😕 @bt_uk #BT
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George Hayes
(@Gdubz360) reported
@bt_uk Have now been on hold an hour and got cut off. What is this service?! My dad is the account holder which means you probably can’t help me am I right?
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Jordan
(@itsjordanbarrow) reported
@bt_uk Are the worst broadband company to deal with. The level of incompetence is astounding!
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Eamonn Adamson (#teammate)
(@Hassie862) reported
@bt_uk hey been really let down by @EE in regards to their fttp not covering the entire house. What can you offer?
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Adedayofunmi
(@Adedayofunmi) reported
@bt_uk Why do I have this feeling that BT is behaving like a scam outfit in this day and age. Customers not having service fit for purpose and avenues to seek redress or complain not readily made available and accounts shifting even on social media
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Diana Chrisman
(@diana_chrisman) reported
@OpenreachHelp All your updates have said is that you will update us again in 2 or 3 days. This is all @bt_uk have said. This is the same story every time. You are both blaming each other. And no one has identified the problem to us yet.