BT (British Telecom)

BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Buckhurst Hill, Essex, England 02/01/2026 16:15

February 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Greater London, London, Hackney, Poplar, Southwark, Harringay, Hampstead, City of Westminster, Barnet, Ilford, Paddington, Chingford, Camden Town, Tower Hamlets and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomGreater London Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Phone
United KingdomLondon Internet
United KingdomPoplar E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • PhelanHill Phelan Hill MBE (@PhelanHill) reported from Wandsworth, England

    Just left @bt_uk and switched to @virginmedia Best move ever! 50% cheaper and broadband is 60x quicker! Standard and quality of service by @bt_uk was awful, not fit for purpose!

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • MewesRonnie Mewes (@MewesRonnie) reported from Bexleyheath, England

    @Odds_Watch @btsportfootball @honigstein @btsport Slow and steady, but to be expected. I’m hoping for good thing but know it won’t happen overnight, he needs to be backed as well which will be even harder now. But think he has potential to do well.

  • eodsgn Eduardo Kerr–Oliveira (@eodsgn) reported from Hackney, England

    @UFCEurope #UFC249 tonight is gonna be a payed one and I already know it’s gonna be a struggle to watch it! Kind of praying they figure it out the service by now. I have the @btsport deal but whenever is one of these more special cards you still have to pay on some ppv deal.

  • IanMackintosh04 Ian Mackintosh (@IanMackintosh04) reported from Potters Bar, England

    Intermittent @bt_uk Broadband fault being going on for 6 weeks. Broadband now down. Spoke to Dermot, in Customer Servcies, arranged for a 4g hub to be sent and an SFI engineer coming around tomorrow. Excellent service, Dermot was really helpful. Thank you.

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • jamesd_27 James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • Scott9M Matty (@Scott9M) reported from Wandsworth, England

    @bt_uk hi we’ve been given a new EE/ BT Router the new service wasn’t due to go live until midnight tonight but our current router has stopped working

  • RebeccaMc Rebecca (@RebeccaMc) reported from London, England

    @bt_uk I switched to BT after weeks of having no broadband due to issues with a previous supplier. I just wanted to say thanks to everyone I've spoken to as they couldn't have been more helpful. I'm now up and running and very happy!

  • Scare158Steve Scarebear (@Scare158Steve) reported from Wandsworth, England

    @bt_uk Thanks for the help. I spoke to freeview, tried a few things which didn't work but i contacted your TV help and after doing a few basic things somehow it appears to be working now! Very Strange. Tks

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • AaronNacey AARON. (@AaronNacey) reported from Barnet, England

    @bt_uk The details are in my dads name. Countless phone calls. Sending 2 routers to us, still the same problem. Then an engineer comes and checks a cable outside. (Bare in mind its to do with our cables in our home) and says everything is fine. It’s a joke.

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • nahte999 𝐧𝐚𝐡𝐭𝐞 (@nahte999) reported

    @GianWingu @bt_uk Start of lockdown I had **** internet then it went good a month or so later now today and a bit yesterday I spike to 100 ping every 15 seconds and it’s unplayable like I cba

  • GianWingu GianguWingu (Gian) (@GianWingu) reported

    @nahte999 @bt_uk literally what happened to me but it was worse with others. **** Wifi in UK. only decent if you live london

  • colinjmurd Colin Murdoch (@colinjmurd) reported

    @bt_uk who do I need to talk to get some sense?! Phone line pulled down by a digger months ago and still I’m being charged!

  • nahte999 𝐧𝐚𝐡𝐭𝐞 (@nahte999) reported

    @GianWingu @bt_uk how did u fix?

  • AdriennaMay Adrienna May (@AdriennaMay) reported

    @bt_uk can someone please contact me regarding my activation date as its wrong? and have been on hold for 40 mins to be passed to wrong team who cannot help!

  • Hopkins_Alison Alison Hopkins (@Hopkins_Alison) reported

    @moneyexpertuk @bt_uk @MoneySavingExp Is that why BT told me you were NOT working for them, then? And why several of your agents have claimed to be working fir money saving expert?

  • g1ennyboy Glenn Whyte (@g1ennyboy) reported

    @bt_uk hi, we have complete WiFi and having trouble in one room due to the walls & distance from main hub, we only have 1 disc & this is placed in the bedroom where the issues happen but it’s further than ideal distance from main hub . How would I request another WiFi disc please

  • GianWingu GianguWingu (Gian) (@GianWingu) reported

    @nahte999 @bt_uk no. mine was **** for like 4 months, i had god ping 8 on speed tests and then after for 4 months or more like spikes every ten seconds. 0 download, 40 ping avg, this is the first decent day in ages for me

  • Omer_Yaseen10 Omer Yaseen (@Omer_Yaseen10) reported

    @bt_uk I have revealed a code but I was never able to secure the playstation 5 at all. When the 2nd batch available, will i have the option to buy the ps5 from that batch?

  • 2WB10 2WB (@2WB10) reported

    @hayleykinssx @bt_uk I’d argue they’ve breached your agreement & they’ve failed to rectify it timely despite given the opportunity and on that basis should agree to terminate the contract. I’ve got the email address for the BT CEO if you drop a direct email they reply very quickly & get things moving