BT (British Telecom)

BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England

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The latest reports from users having issues in Buckhurst Hill come from postal codes IG9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Buckhurst Hill, Essex, England 12/11/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Southwark, City of Westminster, Hackney, Barnet, City of London, Hammersmith, Muswell Hill, Camden Town, Newham, Brentwood, Fulham, Greater London and Poplar.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomIslington Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCity of Westminster Phone
United KingdomHackney Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • millykr Milly Kenny-Ryder (@millykr) reported from Camberwell, England

    @bt_uk ruining mine & my recently widowed grandmothers lives. 6 weeks of threats, empty promises and demands of speaking to my dead grandfather. In shock about the lack of compassion &poor customer service. Threats to my grandmother of sending debt collectors, pls reply ASAP.

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    **** u @btsport ur shitty app decides to die at 2-4 in the Chelsea game and now won’t restart or play anything!!

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • StuckUpSteve Steve Atkins (@StuckUpSteve) reported from Enfield Lock, England

    @btsport woman commentary doesn’t work , please stop it it’s Shit

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • buttoncj Christopher Button 💙 🏳️‍🌈 (@buttoncj) reported

    Just to make it clear to @bt_uk and @OpenreachHelp there’s a line down between two telegraph poles approx 0.5 miles from the affected properties.

  • JenHarland2 Jen (@JenHarland2) reported

    @bt_uk I've been getting calls from customers on my private mobile from the business I work for.. when I asked the customer how, said she got it from the listing in the bt directory book. My private number. I have no idea how it is printed in a book but I feel really angry about it!

  • DUBBYBOI_EPU DUBBYBOI_ (@DUBBYBOI_EPU) reported

    @bt_uk I've tried already! Someone apparently fixed the problem! Soon as the complaint was closed, the problem came back much worse! Utter trash!

  • courtney_firmin c (@courtney_firmin) reported

    @bt_uk So again no information or updates on the matter, no shock there, my elderly disabled grandparents have no internet or tv and have been let down twice, this isn’t on

  • KateFrancis68 Kate Francis (@KateFrancis68) reported

    @bt_uk it says issues in our area are expected to be fixed by 22nd?! Is it really going to be 2 days?

  • JovialMark Tyree Cooper, The Producer, turn it up! (@JovialMark) reported

    @btbusinesscare Customers can, at least, get in touch this way. But good gracious me what a faff getting past the virtual assistant! Very slow, time consuming way to resolve a billing mistake made by BT. Human interaction super slow too...

  • AMidnightGamer ✌🏻Greemo✌🏻 (@AMidnightGamer) reported

    @Skreamies @bt_uk I was told today our router keeps going down because we are using too much internet...2 mobiles connected to it and two consoles with only one playing online the other just playing youtube...make it make sense..always used this package and never had an issue before..

  • buttoncj Christopher Button 💙 🏳️‍🌈 (@buttoncj) reported

    @OpenreachHelp @bt_uk did arrange to send out an engineer - to properties 1,2,3,4 and The Farm House - most took the day off work and the engineers didn’t turn up. We are currently speaking to BT via direct messages. Despite BTs issues - Open Reach do know about the downed line!

  • TIP2312 TIP231 (@TIP2312) reported

    @SketchLisa @DutyPest @bt_uk If you have had no service for 3 months put in a complaint and ask for compensation

  • __qing qing (@__qing) reported

    @bt_uk Hi, the internet in our house has been patchy all day and is currently not connecting. Can you help?