BT (British Telecom)

BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Buckhurst Hill, Essex, England 02/02/2026 08:25

February 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, Hackney, Poplar, London, Greater London, Southwark, Harringay, Hampstead, City of Westminster, Barnet, Ilford, Paddington, Chingford, Camden Town and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomIslington Total Blackout
United KingdomHackney Internet
United KingdomPoplar Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomGreater London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • seankerrigan Sean Kerrigan (@seankerrigan) reported from Ilford, England

    @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

  • robholley Rob Holley (@robholley) reported from Camberwell, England

    @ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • garageowns Gary Jones (@garageowns) reported from Hackney, England

    @bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time

  • Maddygoesmad Maddy Goes Mad (@Maddygoesmad) reported from Poplar, England

    @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • curli Alison Bannister (@curli) reported from Broxbourne District, England

    @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

  • jimbo888 jim lee (@jimbo888) reported from East Ham, England

    @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Lord_Stubby Adam (@Lord_Stubby) reported

    I would rather get dial-up than go with @virginmedia again. Absolute farce of customer service and complaint handling. Can't wait til back with @bt_uk.

  • PennyLane_Xx Ciara O' Neill (@PennyLane_Xx) reported

    @bt_uk Another day with no WiFi on my phone even though I'm stood in sight of the bt hub I pay for... Should I send yee my phone bill to be reimbursed at the end of the month? At least you're consistent in how crap you are. Well done. 😑

  • karen5lewis Karen Lewis (@karen5lewis) reported

    @bt_uk Yes, there was a problem in the area and now it’s fixed.

  • JamieZwaig Zwaigo (@JamieZwaig) reported

    @bt_uk Can you provide a timescale please? I can see from searching online many people have been complaining about this for a long time. My only option is to buy a £15 Virgin monthly pass, i may as well just cancel my bt contract and take a phone contract with @virginmedia

  • Frannullah Francesca Baker (@Frannullah) reported

    @bt_uk Kyle from your Belfast offices has saved us. The only one who could get to the bottom of our issue. Give that man a promotion please 👍

  • TykeSteve Steve (@TykeSteve) reported

    @bt_uk Why do your links to the offers page never work?? I have been with you nearly 3 years and they never work

  • GregC890 GregC04 (@GregC890) reported

    @bt_uk More needs to be done to get fibre into certain areas. We have fibre in our village but my house can’t get it as it stops about 500m from us. Yet we are still paying fibre prices. Don’t even get me started on the reliability issues.

  • Amanda234712 Amanda (@Amanda234712) reported

    @bt_uk @btsport My WiFi is down ,my ring doorbell and ring security cameras are offline I have them due to a neighbour and his friends causing trouble . I got laughed at by customer services for explaining , I have them for my safety and protection, they made death threats how’s that funny!

  • Concledoc Annaleena Piel Linnå (@Concledoc) reported

    @SohoPRGirl @bt_uk I’m so appalled that I just want to cry at this point 😪 I’ve now had all the prep work carried out by my own builders/electricians and @bt_uk literally has to connect a 60cm length of cable but hey, it’s easier to just cancel the order… 💩

  • tdockers Trevor Dockeray (@tdockers) reported

    @bt_uk Unfortunately too many updates have been made and never with progress. No opportunity to do anything different- this he’ll continues unless someone can listen and change. This is frustrating beyond