BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Southwark, Islington, City of London, Hammersmith, Paddington, Waltham Forest, Dagenham, Harringay, Palmers Green, Ilford, Camden Town, Enfield Town and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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ken
(@uk12345) reported
from
Romford, England
@bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@BTCare have sent you a few DM due to broadband keep crashing! Happening every hour and lasts 10 mins! Systems saying to issue in area but that’s not case as keeps happening!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Dein Moore
(@deingerous1) reported
from
Stratford, England
@bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My housing officer told me me that this is a poor aerial for aerials free council guys out and I come fix it I also told me me that you know this is a satellite area where you live majority of the people in your streets has got dishes so I went back to my housing officer
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ken
(@uk12345) reported
from
Romford, England
@bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem
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Caz ☺🏴
(@caz_08) reported
from
London, England
Well done @skytv @SkyFootball 👏👏 pausing sport on our bills. Oh well @btsport showing no support for customers 🙄 hope a lot of people don’t renew contracts with you!
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ken
(@uk12345) reported
from
Romford, England
@bt_uk My houseing officer will not let me have an aerial on the roof but she did offer me a satellite dish I can have because this is a bad reception for aerials in my street and the majority of people here I've got satellite dishes or communal dishes that's what I'm trying to say
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Emma Stone Sports Therapist🦸🏼♀️
(@EmmaStonePT) reported
from
Enfield Lock, England
@dannzy1 @bt_uk very slow all week 👎🏻
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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GfB 📚
(@Gavin_F_Brewis) reported
@bt_uk Investigate what further? I already have an engineer coming on Wednesday for my issue. I was just making public my issue and my findings for others to know how poorly the service and the treatment of staff is. Though, as an employee I'm sure you're no doubt aware. Join a union ✊
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The Naked Scientists
(@NakedScientists) reported
@bt_uk And by the way, it's not a BroadBand problem, it's that your network has an ISDN fault, which you're contracted to fix in under 48h. This is now day 5. It's also the 3rd time this has happened in under 12months. @OpenreachHelp is appalling...
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GfB 📚
(@Gavin_F_Brewis) reported
@bt_uk So, will you openly oppose this policy that is being enforced by what I assume must be an outsource company? Or, is this BT policy? Answer me this then you may have the details as I don't wish to get the agent in trouble.
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Sarah Axon
(@SarahAxon6) reported
It's not the flaky connection or the courteous but ultimately unhelpful phone answerers that are the killer. It's the hope that gets me. The hope that this time THIS TIME they will actually fix the effin broadband @BTCare @bt_uk
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taylor hills
(@taylorh57226577) reported
@jordan98655429 @bt_uk Not the only one then, I’m trying to scroll through PH and it’s just not working and same when I’m trying to play cod aha
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me, myself & I
(@Skinnybee1Hall) reported
@bt_uk my internet crashed yesterday afternoon & hasn’t returned. BT told me it should by back by 10 pm last night (26/04) but still down. What’s going on?
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sally roberts
(@sallyroberts70) reported
@bt_uk still having broadband problems and regular drop outs, please sort this rubbish out! #whatamipayingfor
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Amy Lee Wiliams
(@amyyleewilliams) reported
Never known an internet provider as bad as @bt_uk employees that lie, accounts that “delete themselves” lazy managers who can’t be arsed to call you back even though promised multiple times. What a disgrace of a company 👀👀
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Jason
(@tachunter) reported
@bt_uk Why do you make it so difficult to cancel BT Sport online? I don't want it anymore but it won't give me an option to cancel it?
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Timmy Soft
(@timmysoft) reported
Hey @bt_uk I’ve had terrible internet, terrible customer service and now I actually have no broadband. I’ve reported you to the ombudsman for repeated failures, deception and repeatedly closing my unresolved case. I’m looking forward to my big refund and compensation