BT (British Telecom) outages and service status in Buckhurst Hill, England

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Buckhurst Hill, England

The most recent BT (British Telecom) outage reports came from the following cities: Poplar, Waltham Forest, Romford, Harringay, City of London, Islington, Newham, Waltham Cross, Hackney, Enfield Town, Dagenham, Chigwell, Muswell Hill, Woodford Green, and Loughton.

City	Problem Type	Report Time
Poplar	Internet	6 hours ago
Waltham Forest	Internet	7 hours ago
Romford	Internet	11 hours ago
Harringay	Internet	2 days ago
City of London	Internet	3 days ago
City of London	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

• 
  Maddy Goes Mad (@Maddygoesmad) reported 4 minutes ago from Poplar, England

  @bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.

• 
  V8 Gooner (@GoldenGoonerlg) reported 6 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  abby handbridge (@abbyhandbridge) reported 10 minutes ago from Islington, England

  @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

• 
  abby handbridge (@abbyhandbridge) reported 10 minutes ago from Islington, England

  @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

• 
  Fran Ross (@FranRoss9) reported 12 minutes ago from Romford, England

  @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

• 
  Ridley Road Resident (@RidleyRoad174E8) reported 12 minutes ago from Hackney, England

  @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

• 
  novice (@jjjecannon) reported 13 minutes ago from Hackney, England

  @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

• 
  Jess Brittain-George (@jbrittaingeorge) reported 22 minutes ago from Hackney, England

  Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

• 
  Lynn MT (@Team_M_T) reported 23 minutes ago from Tottenham, England

  @bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family

• 
  Richard (@sirblackers) reported 29 minutes ago from Walthamstow, England

  @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

• 
  Chris Roy (@chrisroy89) reported 30 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported 31 minutes ago from Islington, England

  Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

• 
  Alison Bannister (@curli) reported 44 minutes ago from Broxbourne District, England

  @bt_uk Yes logged into my BT account. It seems to happens whichever upgrade option I pick. Had same problem a few weeks ago when I tried to upgrade

• 
  Jess Brittain-George (@jbrittaingeorge) reported 46 minutes ago from Hackney, England

  Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

• 
  Ria Hall (@memyself_n_boo) reported 46 minutes ago from Enfield Lock, England

  Can you help @AmazonHelp bought @bt_uk cordless phones from you on 8th Jan. line wasn’t installed til 31/1 we have had no landline since Monday. Engineer says due to the handsets bought from @amazon that would seem to be faulty. Can’t speak to anyone and only opt 2buy again

• 
  Dein Moore (@deingerous1) reported 47 minutes ago from Stratford, England

  @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

• 
  George Mann (@sgfmann) reported 53 minutes ago from Ilford, England

  @bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.

• 
  steve platt (@plattste) reported 54 minutes ago from Ilford, England

  @BTCare If anyone is thinking of going to BT don’t.They forced my mum onto digital and no end of issues since,she is a 78 old vulnerable lady and has not had a phone working since sat night numerous calls to BT & just had a txt saying taking longer than expected.

• 
  Jenny Collins (@radioheadjen) reported 56 minutes ago from Tottenham, England

  @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

• 
  jim lee (@jimbo888) reported 57 minutes ago from East Ham, England

  @bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bryony (@bryonycdc) reported 5 minutes ago

  @bt_uk hi, an engineer was meant to visit today as my internet has barely been working since it was installed about a week ago and no one has turned up? i’m a new customer and beyond unimpressed, regretting switching to your broadband

• 
  Literate Cynic (@LiterateCynic) reported 7 minutes ago

  Brilliant! @bt_uk FTTP N/W - network fault and @EE* 4/5G utterly abysmal at my NR 12 7 location... *Roll on end May when I can say bye-bye!

• 
  Rachel (@rachelleese84) reported 15 minutes ago

  @bt_uk Thanks. Honestly, my husband has called at least 10 times. We’ve had multiple openreach visits. Each claiming to have fixed it but haven’t. Latest is tomorrow but I have zero confidence it will fix the issue.

• 
  Rhonda 💙 🇺🇦 🏳️‍🌈🏳️‍⚧️ (@rhondawainman) reported 17 minutes ago

  @bt_uk Tried that and the customer service agents kept cutting me off. Waste of bloody time.

• 
  ems7 (@ems7) reported 18 minutes ago

  @bt_uk how can I contact your complaints department? I have had two missed calls from them. The number on your complaints page won’t put me through. Live chat can’t help. I’ve already escalated the complaint.

• 
  Duncan Anderson 🍃🔋⚡️🤖 (@duncsand) reported 18 minutes ago

  I called @bt_uk to cancel a service we're not using. The "guide" put me on hold for ages, then the line went dead, followed by an automated SMS asking what I thought of the service. Not very good is the answer!

• 
  TSLG13007 (@TSLG13007) reported 19 minutes ago

  @bt_uk absolutely appalling customer service as usual

• 
  Archi (@ArchiToolkit) reported 19 minutes ago

  @bt_uk This issue is not specific to my account. It's a bug on your website.

• 
  Tobes (@theGrimey) reported 22 minutes ago

  @EE @EE your option here is to escalate this appropriately, such as @bt_uk did historically with a similar issue (and before this godforsaken merger saw such a decline in service quality) - or I shall opt to seek your executives out directly.

• 
  Simon Conway-Smith (@SConwaySmith) reported 23 minutes ago

  If @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!