BT (British Telecom)

BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England

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The latest reports from users having issues in Buckhurst Hill come from postal codes IG9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Buckhurst Hill, Essex, England 12/16/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Harringay, Southwark, City of Westminster, Ilford, Barnet, City of London, Wandsworth, Hammersmith, Waltham Forest, Hampstead, Hertford, Islington and Paddington.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHarringay Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • dicko888 dicko88 (@dicko888) reported

    @bt_uk I dont know if you can help but really who do i complain to instead of having to call the same old number 0330 1234 150 on an existing order/complaint/issue - Had l known how much l have to do to sort out a BT issue i would have used another provider... Anyone else agree ???

  • JGS1993 Geo Smith (@JGS1993) reported

    @bt_uk He arrived an hour after the 13:00 timelimit given and within what I had requested originally. Problem is you told me he was coming before 1 so had to sit and do an important call on my drive via mobile. Just waiting until my contract expires in Jan to move to Virgin

  • dicko888 dicko88 (@dicko888) reported

    @bt_uk I am wanting to know why I took the day off only to be told the engineer wasn’t coming, well after the event and this despite getting a text asking me how it was and whether it’s been fixed. 2 months and still counting for BT to sort this issue out. Sounds familiar to others ??

  • Burns06Burns Morag Burns (@Burns06Burns) reported

    @bt_uk absolutely worst customer service I have experienced. Nobody will call me back when promised. Issues ongoing for months. Cannot get this resolved.

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @CiaranMckane Shite service. @bt_uk

  • JacksonInsane Jackson Williams (@JacksonInsane) reported

    @bt_uk Twice in one week we've been without broadband. Has been down since 11pm last night and est. Clear 5am, still without it. What's going on? Account GB25553686

  • s92Tommy Tommy ⭐️⭐️ (@s92Tommy) reported

    @bt_uk Get my bt sports to work on sky and stop closing my complaints without fixing the issue that’s been going on for a year. Cheers

  • AntHesketh Anthony Hesketh (@AntHesketh) reported

    @bt_uk Fair’s fair: BT shamed into phoning. Matter in hand. My poor mum still upset and shaken. Shame on you BT

  • GGZiiSocial GGZii (@GGZiiSocial) reported

    3 weeks with no Internet. Wonderful, they have even forgot to book the engineer. 4 phone calls, 5.5 hours total on hold. @bt_uk Honestly what is this? And customer service telling me "I can't control the weather" Unacceptable.

  • topmarriner Joe Marriner (@topmarriner) reported

    @bt_uk internet went down on Sunday morning, was told it would be fixed that night, then Monday night, then Friday night, now it's saying next Friday! 4G hub is beyond useless and 30+ mins on hold. What is going on and why no updates?