BT (British Telecom)

BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Buckhurst Hill come from postal codes IG9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Buckhurst Hill, Essex, England 11/20/2025 14:30

November 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Islington, Newham, Fulham, Barnet, Kensington, Enfield Town, Southwark, Dagenham, Hackney, Paddington, Hampstead, City of Westminster and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • EventOCallaghan Mark O'Callaghan (@EventOCallaghan) reported from Camberwell, England

    @bt_uk live chat customer service Where and how

  • 7Ten Toby (@7Ten) reported from Ilford, England

    @bt_uk I've never seen a promotional tweet backfire so badly. Every single reply is negative, slating BT

  • AndRaffan Andrew Raffan (@AndRaffan) reported from Eltham, England

    @bt_uk My wifi has been down in South East London and your website/app says it's down for maintenance when I try to report it - what's my next steps?

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk So it's not my problem your problem at your problem at your end .

  • juliewinch Julie Winchy Winch (@juliewinch) reported from Bexleyheath, England

    @bt_uk why has my broadband been so bad for 3 days now !!

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk You don't care make changes next year and go to another provider the provider I should have stayed with for when I was with him for 10 old years and I've had no problems at all

  • JPaulG JPaulG 🐼 😷 (@JPaulG) reported from Wandsworth, England

    @bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?

  • wobblyclark Ivan Clark (@wobblyclark) reported from Islington, England

    @bt_uk BT offer expensive broadband, a poor service, & appalling customer support. I tried you guys 4 years back, junked after 2 years. I would never sign-up again. Now you force your ads into my Twitter feed, get a decent media buyer to exclude my device from future campaigns, thanks

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • uk12345 ken (@uk12345) reported from Romford, England

    @bt_uk I'm not new customer been with you for years I just had a new box about 3 weeks ago cos I was having problems with my old 4K box

  • KerenOrient Keren Harrison ⚽️ (@KerenOrient) reported from Brentwood, England

    @bt_uk Just upgraded to Smart Hub 2. After logging out of website and back in its managed to get back into the stream now but having wanted to watch a 90 mins football match pretty peeved that we missed most of 2nd half due to poor broadband 🤯 and we lost 🤬

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    @bt_uk my internet is running slow once again. Honestly it’s the worst broadband I’ve ever had. Before you tell me I have to split my devises or something, I literally have a tv and phone running off it! Please sort it out!!😡#btbroadbanddown #cricklewood

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Hi @bt_uk I’m a teensy bit baffled why you sent my new router and hub to a different address than my billing address, but Royal Mail have returned to sender so could you fix it? I *really* don’t wanna spend another hour on hold to CS.

  • Mr_MartinCalder Mr Martin Calder (@Mr_MartinCalder) reported from Walthamstow, England

    @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

  • jimflit James (@jimflit) reported from Wandsworth, England

    @bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.

  • chloe_rose812 Chloe Rose (@chloe_rose812) reported from Kensington, England

    @bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight

  • jmc_fire James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • JamieLyons97 Jamie Lyons (@JamieLyons97) reported from Paddington, England

    @bt_uk been on hold for 1.5 hours and no one is answering. Internet has gone down 4 times in two days.. ridiculous

  • Spiderwebby2904 Michael Webb (@Spiderwebby2904) reported from Romford, England

    Feel so bad for @takanakagami30 so unlucky after such a great weekend. The future is looking bright tho. #BTSport #MotoGP

  • jbrittaingeorge Jess Brittain-George (@jbrittaingeorge) reported from Hackney, England

    Unsurprisingly, 16 minutes into being on hold to @bt_uk I’ve gone from “Can I change my plan so it’s not a rip off?” to “please refund me so I can **** off to another provider” @comparethemkt says I could be paying HALF of what I pay now. #bt #broadband #comparethemarket

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • edujones14 Ed Jones (@edujones14) reported

    @bt_uk If only your customer services tried to help. Then we wouldn’t be here.

  • micsim35 Michael Simms (@micsim35) reported

    @bt_uk Your new diagnostics setup for home broadband is a such a faff. I already turned the router off for 5 minutes and reconnected before your bot did the router reboot. Now I have to wait for a phone call back? The problem isn't my router or cable to the socket

  • snowleopardess Anne Greensmith 💙 (@snowleopardess) reported

    @bt_uk What an absolutely disgusting service.

  • micsim35 Michael Simms (@micsim35) reported

    @bt_uk Yeah, there's an engineer coming tomorrow now. They factory reset the router and it made no difference, they think it may be surge damage from a recent power outage but I'm not entirely convinced but will wait and see anyway before raising a complaint as they also suggested.

  • David_B235 David(Northwest Lancashire Train Spotting) (@David_B235) reported

    @bt_uk any idea why Wi-Fi in FY5 area is down Internet went off at 2.30pm says maintenance taking place

  • wildkippers Huw Evans #Annibyniaeth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 #FBIW #FBPE #FBPPR (@wildkippers) reported

    @bt_uk It's the 8th day after the min hub was to have been delivered as the immediate solution as per our agreement with BT to maintain a semblance of broadband service. Our broadband has now been restored. The failure of DPD is a BT failure as they are your agents - they work for you

  • Paul_Stocks_IFA Paul Stocks (@Paul_Stocks_IFA) reported

    @bt_uk hi, I wonder if you can help. My elderly parents have just moved house and last week ordered BB, phone and TV. Service went live yesterday but they've received no equipment. Royal Mail website suggest you dispatched it last Monday but no more details. Thx

  • CWPJenniS Jenni Sullivan (@CWPJenniS) reported

    @OpenreachHelp @BTCare You're service is apalling. 6 WEEKS I have been waiting for my installation, still no sign of an engineer. I am so close to just cancelling my order and going with another provider. All about sales, absolute SHITE customer service.

  • OneThreeFourTwo VW Camper Man (@OneThreeFourTwo) reported

    @CaravanNut @bt_uk Weirdly, I had their 4g service before and it was quite good. Went to order 5g and they said we didn’t have 5g coverage. I ordered it using a different postcode for the checker and it’s really good. £10 a month for 6 months, £20 thereafter. 24 month contract & portable. 💪🏼

  • BuseAndy Andy (@BuseAndy) reported

    @bt_uk That’s a joke, never turned up for an appointment. Still heard nothing. Installed the unit myself and it is worse than I had before. Can not even watch TV on a kindle! Thanks BT👎