BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (7%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Camden Town, Hammersmith, Hampstead, City of London, Hertford, Hackney, Islington, Southwark, Ilford, City of Westminster, Waltham Forest, Woodford Green and Barnet.
| City | Problem Type | Report Time |
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| Internet | ||
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| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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talie
(@TalieDelemere) reported
from
London, England
@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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LW 🏴💙
(@louisewil86) reported
@Octave_SSBU @bt_uk James I have been tweeting about this same issue all day and your team have completely ignored me. My husband and I are both keyworkers and work from home, next Saturday is not good enough! And no offer to credit our bill or reimburse the extra data we’ve had to buy?
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Jas
(@Nottm_Saint) reported
@joe_johnson22 @btsportfootball @btsport I lasted 26 mins into commentary. Bloody awful.
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Matt Frost
(@MattFrostie74) reported
@bt_uk Jordan, I’ve only just realised you tweeted me!!!! I’m sorry, I know some time has passed, he has since been given a new hub & £50 credit. It still stops working from time to time, and tbh £50 credit is not much for the service he has been getting
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JohnnyO
(@thisguyatnight1) reported
@bt_uk problems in Mid-Ulster tonight? Your phone number 0800 000151 is just ringing out! Atrocious service
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LW 🏴💙
(@louisewil86) reported
@bt_uk @EmmaTyldsley I’ve tweeted you numerous times today, you’re responding to others, yet you continue to ignore me? My internet has been down since last night, apparently there’s an issue with the exchange and @OpenreachHelp aren’t fixing it until Wednesday? I work from home! I need this fixed
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Mark Duffell
(@markcduffell) reported
Another bloody day without Wi-fi courtesy of the hapless @bt_uk & @OpenreachHelp. No sign of engineers again. ‘You’ll just have to be patient’ is the best the BT lack of support desk can manage. Now it’s 8am tomorrow at earliest. They don’t know, they don’t care. Avoid BT ffs
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MoRodgers
(@MoRodgers4) reported
@btsport offered Scottish football a "derisary" offer because they want Scottish cash to buy English Sports. Same with pro14 rugby...they have no time for Scottish customers and only want our money people...cancel the b@stards and force them out of our country.. English bias
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Dermot Bradley
(@Dermot_B) reported
@TreeFrog_ @LauraMarieMcK @bt_uk Mine not working either. Done the whole like test which said there wasn't a problem in the area (even tho there is) and that I have an issue outside that an engineer will fix on Thursday at the latest but they will confirm in the next 24 hours exactly when it will be.
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LauraMarie
(@LauraMarieMcK) reported
@bt_uk the WiFi in Northern Ireland is very clearly not working. So can yous do a check again instead of telling me the lines okay. The line is NOT OKAY
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LW 🏴💙
(@louisewil86) reported
@bt_uk @Octave_SSBU Also, apparently your engineering team aren’t expected to go and attempt to fix until Wednesday! Your team should have been out today, the majority of the country are working from home, it’s not good enough! Why haven’t they been out today?????