BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England
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The latest reports from users having issues in Buckhurst Hill come from postal codes IG9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Southwark, London, Hammersmith, Barnet, Muswell Hill, City of London, Camden Town, Newham, Brentwood, Islington, Fulham, Greater London, Poplar and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Greer Campbell
(@Neilcampbell16) reported
Hey @bt_uk I’m having issues getting through to someone on the FTTP line. I’ve tried calling 150 and 151 options 1221 and keeps telling me that the centre is closed to try between M-F 8-8. Can you help? I’ve changed onto a fibre 900 line but my speeds are same or lower than 500!
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Andrew Mannion
(@AndrewMannion13) reported
@bt_uk shocking service from @bt_uk I have fibre to the home. First they send me the wrong digital phone which doesn’t work with my line. 2 weeks ago said they were sending out correct home phone. Still nothing received. No email. No phone . I give up!
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Claire Hillsdon
(@clhills17) reported
@bt_uk I really am surprised how you have managed to stay in business after witnessing your customer service. My order for FTTP has been ongoing since August. Allowing for the pandemic obvs, but so many issues. No choice but to use BT otherwise I would have gone elsewhere.
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BigSamSZN 🇵🇱 🇬🇧
(@BigSamSZN) reported
@ShaneC_RC @bt_uk Loss of subs, loss of rewards, last week ended up in elite 2 than elite 1, my weekend league was destroyed because of their connection. Yet they said they won't compensate a thing. Bit stupid if you ask me
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🔴⚪️🔴⚪️🔴
(@mrdavidsykes) reported
@bt_uk No still down. Now approaching 48 hours.
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MDM 💙
(@TheMakedah) reported
@bt_uk has remained useless all 2020. No technical help available - just text support.
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Dick Skusting
(@Disgustington69) reported
@bt_uk Thank you for trying to help. Thus far, the responses have been disgusting. I’ll be calling tomorrow, probably to cancel. Please answer this question: Can you believe, honestly, that an adviser has set up a contract with a 20Mbps router-only guarantee for £50pcm?
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Sue Mattingley 💙
(@suemattingley) reported
@bt_uk Had an email to say that the fault affecting Broadband on my estate had been fixed - and it immediately went down again. As working from home urgently need to know what’s going on to make arrangements for tomorrow. Help!
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ShaneC 👑
(@ShaneC_RC) reported
@BigSamSZN @bt_uk Big oof, I said bt are full of problems from start. Don’t touch them with a bargepole
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Samta MF Claws
(@samhoulden) reported
For clarity, he was supposed to be coming tomorrow, but @bt_uk managed to get the booking wrong thanks to an error. And now complete silence despite their promises. Dreadful service.