BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Buckhurst Hill come from postal codes IG9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Barnet, Camden Town, Paddington, Ilford, Romford, Southwark, City of London, Hammersmith, Enfield Town, City of Westminster, Newham, Barking and Harringay.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
TV | |
| London |
Wi-fi | |
| London |
||
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Antonia
(@Flaminhaystack) reported
from
London, England
@jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk Because we were loyal customers for a decade and you responsed to that loyalty but ramping up our charges outrageously. Because of some difficult family times, we didn’t check as closely as we should but I will never give BT a penny more.
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Bill / 葛威
(@BillGlover) reported
from
Camden Town, England
@bt_uk So… “We’ve tested your service and found a problem within our network. We will arrange an Openreach engineer to investigate.” @OpenreachHelp @bt_uk If you know there is a problem, why does your status page report there are no issues? Why do I need to proactively request a fix?
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George Mann
(@sgfmann) reported
from
Ilford, England
@bt_uk I was turned down when I wanted to negotiate, I was charged £85 for broadband and BT sport for three years. I was told “you agreed the price tough”. As I said due to family issues my eye wasn’t on the detail. Closed my BT account over a year ago, never will return.
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Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
.@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!
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Peter Hughes
(@PeterLingua) reported
from
Tottenham, England
@bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464
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Mark Perry
(@longfella31) reported
from
Romford, England
@btsport how does having the 4th & 5th round draw on the same night help fixture congestion?
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the spark
(@sparkloaf26) reported
from
Barnet, England
@Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner
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Christiana Petrou
(@chrissiemoux) reported
from
Romford, England
@bt_uk Need help! 3rd time asking! The cab outside my house is making a load rustling noise! I can hear it watching TV and in bed. I am worried it isn’t SAFE. PLEASE HELP!
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help
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Lynn MT
(@Team_M_T) reported
from
Tottenham, England
@bt_uk You might be answering calls but sadly not delivering. Grandparents house move in difficult circumstances, booked in October, have been let down every day for the last 2 weeks. Potentially no internet over Christmas in a rural area with poor cellular network cut off from family
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kanish official
(@kanishofficial) reported
from
Camberwell, England
@bt_uk Internet down around Bermondsey. What the hell is going on? 🙄😒😡
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Sean Kerrigan
(@seankerrigan) reported
from
Ilford, England
@norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless
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jim lee
(@jimbo888) reported
from
East Ham, England
@bt_uk I already block them but unfortunately they’re never ending. Surely these numbers can be traced and the relevant authorities can get them shut down as they’re trying to defraud people, Also they’re claiming to be the person’s internet service provider
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Armstrong
(@steve2682) reported
from
Bexleyheath, England
@SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk
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S.A
(@ShadaBhaiShahed) reported
from
Stratford, England
@bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.
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theatregirl
(@theatregirl5264) reported
from
Barnet, England
@bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.
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Sam Ó hAtháirne
(@OhAthairne) reported
from
Islington, England
Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe
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farah says
(@Farah_Lou) reported
from
Loughton, England
@bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.
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A.R
(@A71KUR) reported
from
Stratford, England
@btsport that’s bs, terrible decision.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Justine
(@downshayfarm) reported
Shockingly bad service. I was transferred to the department I wanted and told I would have to wait for four minutes. I know times are difficult but I don’t have two hours to waste each day trying to get hold of Home move. @bt_uk
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toofan techi
(@TechiToofan) reported
@bt_uk I have purchased a 1 month BT WIFI @ £39 and im very dissapointed that it asks me to login every 30 mins. Why would you do that? #customerexperience #customerservice
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Emma
(@ejknight1973) reported
@bt_uk Complete rubbish!!! Had issues since last Friday no connection. Got sent out a mini hub which is worse than dial up. Awaiting an engineer. Really not impressed by the service at all .
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Christopher Hughes
(@crisy7588) reported
@bt_uk Coming out and setting up my internet that was meant to be done a month ago would be a class start coleen and stop blaming everything bar your companies horrendous customer service.
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Angela Payne
(@angela_gaskell) reported
@bt_uk what’s going on with your service? It used to be top notch and the only reason I continue to pay your inflated rates, but 4 days to look into the reason my phone line and broadband is down! Really?
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amy bee sting
(@amybeesting) reported
@BTCare been on hold for TWO HOURS after you failed to change my phone number after being on hold for THREE HOURS on Friday for the same thing. You said it would be done yesterday. Shocking service.
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Nigel
(@nutmegnige) reported
@btbusinesscare It needs escalating above her. What’s the point of sending an openreach engineer when the DP isn’t even close by to connect to! No one at @btbusinesscare has actually listened or understood the issue. Get someone involved who will actually deliver!
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mark
(@schellm2012) reported
@bt_uk hi, can you help. I upgraded wirh someone over the phone today for my mobile and got accepted. I haven't received any emails yet regarding this?
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Donna Beamish
(@DonnaBeamish) reported
@BTCare - Horrendous experience with a new BT Order. Connections Team useless in resolving the issue. Passed from pillar to post. No call back from manager as promised. Being asked to wait 30min waiting in a queue.
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David
(@davidjlaidlaw) reported
@OpenreachHelp @BTCare I'm not sure why the is a problem with broadband in my area GU35 9.. I'm guessing its the VERY OLD DISTRIBUTION BOX with aluminium cable .!!! When are #Openreach going to sort it out please ???