BT (British Telecom)

BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England

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The latest reports from users having issues in Buckhurst Hill come from postal codes IG9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Buckhurst Hill, Essex, England 12/11/2025 22:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: Southwark, Hackney, City of London, London, Ilford, Paddington, Islington, City of Westminster, Barnet, Hammersmith, Muswell Hill, Camden Town, Newham, Brentwood and Fulham.

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City Problem Type Report Time
United KingdomSouthwark Wi-fi
United KingdomHackney Total Blackout
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomIlford Internet
United KingdomLondon Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • KBoylett Kim Boylett (@KBoylett) reported from Harlow, England

    Unbelievable @bt_uk on phone right now to #btinternet and being told that they can’t understand the error logs on my router and that there is no one in their team who understands them & BT cannot help. Shocking non stop issues with @bt_uk most unhelpful & appalling service #nobt

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • LKT2011 LT✨✨ (@LKT2011) reported from Barnet, England

    @Foxigav @btsportrugby @btsport You asked a question. I answered it for you. I never suggested money laundering was ok. I never suggested anything was legal or otherwise. You asked if they were still cheating & to receive any further fines. And I said no. They have been fined and points deducted. It ends there.

  • ColinJohnCooper Colin Cooper (@ColinJohnCooper) reported from Enfield Lock, England

    @bt_uk Yes I have an open fault. Got through after 40 minutes on second attempt. No Broadband until next week. Not eligible for compensation because under BT terms and conditions this is acceptable service Unbelievable

  • MCTundeBella Tunde Bella (@MCTundeBella) reported from Crayford, England

    @SkyHelpTeam can you pls fix the problem with your #skybroadband service. In recent weeks, My wife and I have had to use 4g from our phones while in the house because the WiFi has not been working. I am now seriously considering @bt_uk

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • ToffeePowered ScottieDog77 (@ToffeePowered) reported from Bexleyheath, England

    @btsport so still ur crappy app refuses to work! Yesterday It kicked me out mid game and never came back. Tonight it either won’t cast to my TV or even open, I mean WTAF I am patting for this at the end of the day!!

  • eventsbykitch Michael Kitchener (@eventsbykitch) reported from London, England

    @btsport customer service is the WORST on the planet #CustomerService #cancelled

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • BabumiahMiah Tafazzul Miah (@BabumiahMiah) reported from Poplar, England

    @btsport your app doesn’t have the option to chrome cast the games, can you fix it please

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • DeanCowcher Dean Cowcher (@DeanCowcher) reported from Crayford, England

    @BTCare normal service resumed again the broadband goes down this 5minutes after I get an email asking me to upgrade to halo

  • dankell Dan Kelly (@dankell) reported from Camden Town, England

    So between @bt_uk and @parcelforce I’ve had no delivery of new router and no engineer to do a line check. And no resolution to either complaint.

  • Henrysaidit24 ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • joemjeffrey Joe (@joemjeffrey) reported from London, England

    .@bt_uk Your customer service is the worst. My elderly parents received a visit from @WeAreOpenreach yesterday to fix their landline, were assured it was fixed and it's not. Furthermore your directors do not even respond to emails. My father needs access to a line now, not Weds.

  • AnnieBabes Annmarie (@AnnieBabes) reported from Crayford, England

    @CosPearlyTog @MattyBanksDRFC @btsport @WWEUK Hopefully but don’t forget that sky was the reason we couldn’t (legally) watch the network for months after it first launched.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ZippySaturn Tim (@ZippySaturn) reported

    @bt_uk Well, firstly maybe by not causing an issue with my connection, then not even informing me of said issue, then when I go to log it I'm told you're aware of it and it'll be over a week to fix? It's disgusting.

  • maxbligh3 Max Bligh (@maxbligh3) reported

    @SouthamptonFC @btsport how ******** are you supposed to make a 12:30ko in Manchester when the first train from central doesn’t get into Manchester 15 minutes after ko? Sky and BT thinking of fans always

  • EV_Chief AndiW (@EV_Chief) reported

    @bt_uk The explanation is futile both BT and @OpenreachHelp have made a simple process difficult and long winded with poor explanation we now don’t even have a date for install which is a joke considering it was working when we moved in

  • MartinV1302 Martin (@MartinV1302) reported

    @bt_uk Yes on iphone safari and Windows PC You log in to your account, follow links on home screen to add products, BT Sport month pass, options are “add and continue” (new customer) or “log in, (yet you’re already logged in, so u log in again and just go round in the same loop.

  • joanne_c_austin Jo (@joanne_c_austin) reported

    @bt_uk Sorry if you rang I'm in all day meetings today. Can we have the first available please? This is extremely urgent as mom can't call for help given her phone isn't working. I will see if community alarms can provide a back up. Thankyou

  • okaddme Ok Addme (@okaddme) reported

    @bt_uk is your 5g network as fast as the ee one? I know you are owned by the same company but just wanted to check.

  • BrodiePhoto Matthew Brodie (@BrodiePhoto) reported

    @JoolsTurrall @bt_uk Come on @bt_uk sort it out - clearly you have a vulnerable customer - this needs prioritising.

  • PriteshGovindji Pritesh Govindji (@PriteshGovindji) reported

    @bt_uk why is your broadband service so sh*t??? 16 times the broad band has gone down in the last 4 hours. My cables are fine and untouched, I haven't moved the router, there isn't any roadworks that damaged the cables and it hasn't rained. Yet every single day, without fail,

  • alex_dodd Alex Dodd (@alex_dodd) reported

    @bt_uk I’m trying to post on your community support forum but it requires my email address to be verified. I’ve attempted to verify it at least five times but each time your email has apparently been resent nothing has come through.

  • DrAdz786 DrAdz786 2.0 (@DrAdz786) reported

    @bt_uk @NHSEngland Got a medical surgery with no phones lines in the middle of the pandemic as you won’t let me pay the bill as no one named on the account. All those named are MIA. You should be ashamed of your god awful service