BT (British Telecom) outages and service status in Buckhurst Hill, England

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Buckhurst Hill, England

The most recent BT (British Telecom) outage reports came from the following cities: City of London, Poplar, Woodford Green, Hackney, Romford, Islington, Dagenham, Harringay, Newham, Waltham Forest, Ilford, Enfield Town, Barking, and Chigwell.

City	Problem Type	Report Time
City of London	Internet	14 hours ago
Poplar	Internet	1 day ago
City of London	Internet	1 day ago
Woodford Green	Internet	3 days ago
Hackney	Internet	3 days ago
Hackney	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

• 
  Edward Woodhouse (@edwardwoodhouse) reported 3 minutes ago from Poplar, England

  @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

• 
  TQ (@Trizz_7) reported 5 minutes ago from Hackney, England

  @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

• 
  Steve (@Britinfloridaus) reported 5 minutes ago from Cuffley, England

  @bt_uk I would but the number was withheld. I am not a bt customer either.

• 
  Heather Jenkinson (@heatherdesign) reported 6 minutes ago from Islington, England

  @bt_uk hello—is BT Wifi down in the EC1 area?

• 
  S.A (@ShadaBhaiShahed) reported 12 minutes ago from Stratford, England

  @bt_uk hi I really need help urgently, an open reach engineer came on Monday to install my complete Wi-fi package it was working fine. But My smart hub 2 has been flashing purple light since 7pm yesterday I have not internet and I’m working from home.

• 
  James Martin Charlton (@jmc_fire) reported 13 minutes ago from Stratford, England

  .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

• 
  ken (@uk12345) reported 16 minutes ago from Romford, England

  @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

• 
  julie atkin (@atkin_julie) reported 17 minutes ago from Hackney, England

  @bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

• 
  V8 Gooner (@GoldenGoonerlg) reported 19 minutes ago from Ilford, England

  @holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺

• 
  Paul Kellaway (@pkllwy) reported 22 minutes ago from Poplar, England

  Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

• 
  Helen Parton (@TotalOfficeBook) reported 30 minutes ago from Tottenham, England

  @bt_uk Malc in your Stockport contact centre repair dept just put the phone down on me re: repairing my elderly parents landline.

• 
  Peter Hughes (@PeterLingua) reported 31 minutes ago from Tottenham, England

  @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

• 
  farah says (@Farah_Lou) reported 32 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Dave O'Carroll (@DaveOCarroll) reported 39 minutes ago from Walthamstow, England

  @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

• 
  Daniel Hirschmann (@danielhirschman) reported 39 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported 46 minutes ago from Islington, England

  Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

• 
  Dhammadinna (@Dhammadinna) reported 48 minutes ago from Poplar, England

  @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

• 
  novice (@jjjecannon) reported 48 minutes ago from Hackney, England

  @bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????

• 
  Shelly (@Michell32388272) reported 52 minutes ago from Tottenham, England

  @bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end

• 
  Mr Martin Calder (@Mr_MartinCalder) reported 56 minutes ago from Walthamstow, England

  @MarcAllera @ABAonline @bt_uk Could do with much better coverage/signal at E178SN

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@palacejohn) reported 5 minutes ago

  @bt_uk My mother is 93 years old and landline is her only means of communication and it is not working . How can I arrange for this to be addressed ?

• 
  ANDREW HENDERSON (@AHende1006) reported 6 minutes ago

  @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

• 
  Dr Pauline Nelson (@DrP_Manc) reported 7 minutes ago

  @bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎

• 
  Wendy Holden (@wendholden) reported 9 minutes ago

  Three days without phones or the internet after a tree fell and not one word to anyone in our Suffolk village from @bt_uk. The tree was removed today but no one came to fix the line so another day in the dark. Shame on you.

• 
  John (@palacejohn) reported 11 minutes ago

  @bt_uk absolutely disgraceful customer service yet again from your company-not the agents fault just a dreadful system designed not to engage with paying customers leaving a 93 year old with Alzheimer’s with no means of communication.

• 
  Mini67!x (@jellywellys99) reported 13 minutes ago

  @bt_uk I have tried to do it on my account even downloaded the app but nowhere to do it it just sends you round and round in circles I am a new customer today this isn't looking good so far

• 
  gary tordoff (@chinleyman) reported 15 minutes ago

  @bt_uk no internet AGAIN what is going on. Its nearly every day now, what are we paying for. Costing me to use my mobile data (Tesco) at least I can rely on that. How do I claim for the data I’m using and also a refund for not getting the broadband service I’m paying for?

• 
  noone@nowhere (@nooneatnowhere) reported 21 minutes ago

  @bt_uk If it's not installed at the 3rd attempt we are going to the ombudsman. BT and Openreach cannot communicate with each other and neither can tell the customer what is happening...or worse, what is NOT happening!

• 
  Michael E (@Michael35427696) reported 23 minutes ago

  @bt_uk still no reply to our complaint raised last week on the non arrival of your engineer to install full fibre for the 3rd time. Instead you closed the complaint sayng matter resolved !! Lies ! I am not waiting 30 mins in the phone either to get through to an advisor!

• 
  John (@palacejohn) reported 24 minutes ago

  @bt_uk Incorrect. Tried but the same useless system. Finally successful by using option to leave BT. Straight through to a human being, strange how loss of customers is more important than giving good service.