BT (British Telecom)

BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Buckhurst Hill, Essex, England 01/16/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, City of London, Hackney, Hammersmith, Greater London, Harringay, Southwark, Barnet, Islington, Wandsworth, Enfield Town, Hampstead, Romford, Tower Hamlets and City of Westminster.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon TV

Community Discussion

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BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    @TheHenryCheal @bt_uk They have been awful..

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • RichardFinn2 Richard Finn (@RichardFinn2) reported

    Thieving ***** @bt_uk Charging me over £200 to cancel broadband as I have moved to another property after them other ***** @EE swapped my broadband to BT from EE.

  • HarryRoseStudi1 Harry Rose 🏳️‍🌈🏳️‍⚧️ (@HarryRoseStudi1) reported

    Hey @bt_uk - I'm using a 5 day internet pass and can't connect my ps5 to your service. How do I change this?

  • northumbrian_ northumbrian_ (@northumbrian_) reported

    I am absolutely disgusted with @bt_uk and @btsport My father died just over three weeks ago and when my Mam rang up to cancel the BT sport subscription they said there is a £359 cancellation fee. She is now down to one pension, money is tight. #btsport #disgusted

  • jockulla **** Urquhart (@jockulla) reported

    @btsport Hey! What's happened to the AFL feed of Saints v Lions? Transmission problems?

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Shame no one wanted to tell me, the customer, what this secret issue was then the order might have still been going ahead

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @bt_uk Seriously, you are my provider no? Or not for much longer! I could put an FOI into openreach to get the same info and wouldn't need to provide any details. No matter, I will call and add this to the already long list of a complaint I have open. 🤬

  • nonsuchgirl Liz Arrand (@nonsuchgirl) reported

    @dariuspourhana @SkySports @btsport Couldn’t agree more. Bloody women have completely taken over sports coverage and they are awful. Listening to Mens football,cricket ,rugby and F1 is being ruined.Strange how they can cover Mens events,but men don’t cover womens. TMS is just not the same with high pitched tone.

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk Yes the issue is there is no one competent @bt_uk to manage even the simplest of tasks I will outline the problems once you tell me how to make a formal complait

  • johnkni55685778 john knight (@johnkni55685778) reported

    @bt_uk great news, got full fiber, bad news, no new Router, BT have only known about it since June, now no WiFi, might get the Router tomorrow, until then, no WiFi, couldn't even keep us on the old system until Router sorted, thought BT was good, second thought's now

  • RobSpring01 RobRoy💙🥩 (@RobSpring01) reported

    @bt_uk On Tuesday I spoke with Teri Ann Howard and felt as I was getting somewhere unfortunately I have had no response from Ms Howard or a member of her team since then, possibly Ms Howard has been dismissed for showing a level of competence that shows the rest of you in a poor light