BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Hammersmith, Southwark, Tower Hamlets, Islington, City of Westminster, Enfield Town, Dagenham, City of London, Newham, Wandsworth, Camden Town, Poplar and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Phone | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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V8 Gooner
(@GoldenGoonerlg) reported
from
Ilford, England
@holliexharvey @bt_uk If the Broad Band is down, work must understand that, u have proof, worst way offer to take a days leave. Send them the email u have. I used 2 get stressed on the underground and was told "don't stress over things u can't control" it dont work with Arsenal thou 🥺
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
Thank you @bt_uk for helping me. It seems that I wasn't correct as they resolved the issue within their time frame & I wasn't entitled. (The wording could be clearer though.) They also compensated me for a missed visit. I apologize.
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Roly's Arcade
(@RetrogamesNow) reported
from
Brentwood, England
@BTCare we are at our wits end with your customer service. You continually cancel our appointments as you say our service is fixed but it’s INTERMITTENT! And you have already admitted it’s a terrible service, and every weekend regular as clockwork you cancel our next engineer!
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Edward Kellow
(@edwardkellow) reported
from
Paddington, England
@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.
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Elliott Rawstron
(@Elliottrawstron) reported
from
Wandsworth, England
@bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Volemangler
(@volemangler) reported
@bt_uk Oi @bt_uk. My Fibre 900 FTTP, sold as 900Mb/s downstream and 120 Mb/s upstream has been giving me about 150 down and 2 up for nearly 2 weeks. Many calls to you. Raised fault, engineer no show, then I see "You've told us your fault is fixed" on the fault page! Incompetent liars!!
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Priyesh Shavdia
(@pshavdia) reported
@bt_uk we lost our internet and landline on 10th Dec, fault fix date was planned for 15th Dec, but still waiting for this to be fixed on 19th Dec, what’s going on?
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Paul
(@paulcunno) reported
@bt_uk hello. I'm due to renew broadband with you. Quoting @ £56.95 pm, yet as a new customer it looks like I can get same package @ £40.99 pm ??? 🤔
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kingdommy (https://mastodon.online/@Kingdommy)
(@thekingdommy) reported
@bt_uk what's going on with broadband on Portland Dorset? Supposed to be resolved last night, has been unusable since and still down. We're an isolated community, what is going o
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Hannah Yates
(@rockerhanbag) reported
@bt_uk My elderly neighbour’s email account has been hacked and he can’t access his emails. Requests for money gone out to other elderly folk who think it’s true. He can’t get through to anyone on the phone. Can you help?
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Slow Down Rudolph
(@admiralbooth) reported
@bt_uk Hi. WiFi has been appalling in SE4 since maintenance work took place last week. Can you help.
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Monk£y Bar$
(@monk3ybarz) reported
@bt_uk ordered FTTP on 21 November. 30 days later and @OpenreachHelp haven't completed stage 1 external work due to 'resource issues'. Now told another 20 days until next review. 50 days wait which is likely to get bumped again. Absolute shitshow.
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Fuel Cells
(@Fuel_Cells) reported
3 months of the worst customer service to renew a contract with @bt_uk & @ee, to be miss-sold contracts for just a simple renewal, what an utter joke, the time and mess about from this company it's just not worth having an business with them.
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Ken
(@MartinKSmith) reported
@bt_uk I recently switched to BT, my service went 'live' yesterday, but the BT hub has not arrived yet. It was dispatched on the 14th, with no update to the tracking info since. I know there have been strikes, etc. But at what point can something be done?
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Hydrogen Energy
(@HydrogenEnergy) reported
3 months of the worst customer service to renew a contract with @bt_uk & @ee, to be miss-sold contracts for just a simple renewal, what an utter joke, the time and mess about from this company it's just not worth having an business with them.