BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Buckhurst Hill, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Buckhurst Hill, Essex, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hampstead, City of London, Hackney, Greater London, Harringay, Southwark, Barnet, Islington, Wandsworth, Enfield Town, Romford, Tower Hamlets and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Buckhurst Hill, England
Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend
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Baizhou Cai FRSA
(@BaizhouCai) reported
from
Barnet, England
So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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chrissie pepper
(@chrissiepepper) reported
from
Roydon, England
If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.
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Mark
(@Mark_Hatten) reported
from
Harlow, England
@bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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R Barker
(@RobLondon) reported
from
Wandsworth, England
Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Ric Mann
(@ricmann1977) reported
from
Camden Town, England
@moodybastardo @alexhoweng @btsport Bit rude.
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Oak 🌳
(@_Oak01) reported
from
Paddington, England
@bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.
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Noeleen Cohen
(@noels_c) reported
from
Barnet, England
@bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt
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R Barker
(@RobLondon) reported
from
Wandsworth, England
@bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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steven lubke
(@stevenlubke2) reported
from
Harlow, England
@bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing
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Scott Brindley
(@scottyboy1973) reported
from
Poplar, England
@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Theo Georghiades
(@y2theo) reported
from
Barnet, England
@btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Kelly
(@westdigitaled) reported
@bt_uk Hi there - I'm a local journalist asking for the many friends I have here. So I don't have an account number. So asking specifically about Almondsbury: - Is it true that the fix isn't due until the 7th? - How many users are affected? I'm getting a lot of reports of problems...
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Sue the Brew
(@SuetheBrew) reported
@bt_uk I've moved to another provider. The customer service is just not acceptable when others do it so much better now.
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Prof Paul Bernal
(@PaulbernalUK) reported
@bt_uk It’s my aunt, not my mum, and she’s tried contacting you several times so far. Now time has run out for a while - she’s not going to be in a position to talk to you for a few weeks. The big problem was that we needed urgent help and got the opposite.
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Nisha de Alwis
(@nishadealwis) reported
@bt_uk how do I cancel my BT Sport Monthly pass online? Instructions v unclear on your website 😡
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Redtillurdead
(@YNWA_9_6_4_EVER) reported
@bt_uk What about broadband nightmares where the company has no customer compassion??? This company offers nothing if you fall on hard times so be careful as all you are to them is a contract!!!!
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Debra
(@Debra_133) reported
@bt_uk This was booked by Sky for an assessment of an appalling broadband service. Then BT engineer comes out. Says they’ll turn phone line off for 5 mins to run diagnostic check. Then disappears and leaves us with no phone line.
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Sheridan Webb
(@sheridan_webb) reported
@bt_uk Just working through them - no major problem (thankfully - it seems that we're losing 90% of speed between the hub and the wifi
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Rhia 👑
(@MissRhiaDee) reported
@bt_uk I’m getting broadband on Monday and I need to change my address because I accidentally put in my old address, my parents address, I’ve tried to phone but it’s unavailable. Can you help me?
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Rick Thorpe
(@surviving60five) reported
@bt_uk Elaine please it’s a simple enough request just supply an email address for your customer complaints department.. Ours is problem that a bt representative caused its gone on for weeks and I feel compelled to vent my frustrations and make a claim for wasted time Many thanks
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Trebor Sille
(@KruscovacKid) reported
@bt_uk No known outage, BTOR sent an Engr but there’s still no resolution post fix. That’ll be nearly 2 wks of next poor service. Will be looking for a refund for the period. Spouse works from home so she’s had to go live with parents 300 miles away for get a Service.