BT (British Telecom)

BT (British Telecom) Outage Report in Buckhurst Hill, Essex, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Buckhurst Hill, Essex, England 01/17/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Buckhurst Hill, Essex, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Hampstead, City of London, Hackney, Greater London, Harringay, Southwark, Barnet, Islington, Wandsworth, Enfield Town, Romford, Tower Hamlets and City of Westminster.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • scottyboy1973 Scott Brindley (@scottyboy1973) reported from Poplar, England

    @CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice

  • krissbaird Kriss Baird (@krissbaird) reported from Islington, England

    @btbusinesscare Appreciate that Alan, but I fear BT have done all they can. All I’ve been given is a sorry, and we can give you a 4g hub for the time being. Which is useless if the building doesn’t have good 3G/4g coverage. I’m floored that BT cannot service customers

  • y2theo Theo Georghiades (@y2theo) reported from Barnet, England

    @btsport so UFC 239 is now £19.95. I’m in contract and just spoke to Customer Service to be told that basically tough! 🤬🤬🤬

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk continue from last tweetypu are not provideing the service i need a refund on my service.

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    @bt_uk Thx but still no real info. All day now and no indication of when the ‘issue’ will be sorted.

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Internet down again..Hub has flashing orange light This has happened a lot this week

  • chrissiepepper chrissie pepper (@chrissiepepper) reported from Roydon, England

    If all goes according to plan my new phone line will have taken 3 months not the usual 15 working days from time of order, HELP! @bt_uk @OpenreachHelp @MoneyTelegraph

  • _Oak01 Oak 🌳 (@_Oak01) reported from Paddington, England

    @bt_uk The internet is down, not the whole internet mind you, just my connection to it. I suspect the SKYFIRE to be involved.

  • credshaw64 Catherine Redshaw (@credshaw64) reported from Barnet, England

    @bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!

  • AAronJoey Aaron (@AAronJoey) reported from Camden Town, England

    @Tnooooo @FUEricSparrow @GordonW25 @btsport @Tyson_Fury Never angry just don't tolerate little keyboard warriors

  • stevenlubke2 steven lubke (@stevenlubke2) reported from Harlow, England

    @bt_uk Hi yet again bt service is a disgrace i have tweeted youview about the recordings page not showing up just say you have no recording it is working but not show what you are going to record they say they don't know how or why not working so as you are not provideing

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • katynaomi56 Katy Johnston (@katynaomi56) reported from Wandsworth, England

    @bt_uk wow BT so I am a loyal customer of 8 years, pay a ridiculous amount a month and now you want me to pay £4 more a month for BT sport! So much for loyalty!

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • noels_c Noeleen Cohen (@noels_c) reported from Barnet, England

    @bt_uk why is your btinternet service so awful. Trying to set up yahoo(so yesterday) on my iPhone and hassle after hassle. Time to say farewell to you. #byebyebt

  • ricmann1977 Ric Mann (@ricmann1977) reported from Camden Town, England

    @moodybastardo @alexhoweng @btsport Bit rude.

  • Mark_Hatten Mark (@Mark_Hatten) reported from Harlow, England

    @bt_uk Hello Rita Service says ok Internet ok now The problem is that when this happens its difficult to report as its intermittent It drops put the hub flashes orange then it comes back Happened several times over the weekend

  • RobLondon R Barker (@RobLondon) reported from Wandsworth, England

    Hey @bt_uk when are you going to get the country-wide broadband problem sorted. Your phone line provides zero info.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LyndieLou100 Lynda Rayson (@LyndieLou100) reported

    @bt_uk Why can’t I get through to a HUMAN to sort my issues out that have been ongoing dud months!! Still a shocking service and then I receive an email saying my bill has gind up…paying more for a shite service!! Please sort this I’m raging 😡

  • bobski2410 Bobby Cott (@bobski2410) reported

    @bt_uk My standard philosophy is that I pay for a service that is adequate and working and not to pay for services that are not delivered… I trust I will be refunded for the inconvenience caused?

  • mancbird Andrea Noble 💙 (@mancbird) reported

    @bt_uk our Internet and landline have been down since Tues due to a felled tree. 2 engineers have come out but we are no further ahead. We have next to no mobile signal and I have vulnerable family members I need to support. Please help when will it be fixed?

  • jayfitton1 jay fitton (@jayfitton1) reported

    @BTCare you are nothing but trouble. Reply to me, please

  • SloathJr Tuprima (@SloathJr) reported

    @bt_uk has the worst client service

  • BRUCEMACGREGO12 BRUCE MACGREGOR (@BRUCEMACGREGO12) reported

    @btsportcricket @btsport Was never real a big cricket fan but if Warne was playing i would sit down and watch

  • mnnklllnn mnnklllnn (@mnnklllnn) reported

    @btsportcricket @btsport Hello sir, I opened this account for help. I'm preparing for the university exam. I want to be a prosecutor by studying law, but my family's financial situation is very bad, we have a lot of debt, I'm looking for a part-time job, but I haven't found it yet, please help me sir

  • Narson Daniel Jones (@Narson) reported

    So @bt_uk is raising bills almost 10% to bring me the 'latest technologies and services' - what latest technology do they need to provide the awful 7 - 8 Mb download speed they offer me?

  • jamclarkey James (@jamclarkey) reported

    @paullewismoney @bt_uk The answer @paullewismoney is when this person is moved off the PSTN & onto their communication providers VoIP service is to get a battery backup unit or mobile phone. Communication providers are offering these to their customers that are vulnerable as per regulatory requirements

  • sammanthalou Sam Williams (@sammanthalou) reported

    Totally abysmal service from @OpenreachHelp and @bt_uk Leaving a SCHOOL and several businesses without internet and phone for 12 days while they fob us off with lies on timescales and crap customer service. Evidently don’t even talk to each other and just BS their way out.