BT (British Telecom) outages and service status in Buckhurst Hill, England

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Buckhurst Hill, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Chigwell, City of London, Poplar, Woodford Green, Romford, Islington, Dagenham, Harringay, Newham, Waltham Forest, Ilford, Enfield Town, and Barking.

City	Problem Type	Report Time
Hackney	E-mail	22 hours ago
Hackney	Wi-fi	3 days ago
Chigwell	Internet	3 days ago
City of London	Internet	4 days ago
Poplar	Internet	5 days ago
City of London	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

• 
  Declan Bradshaw (@DeclanBradshaw) reported 7 seconds ago from Tottenham, England

  @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

• 
  Paul Kellaway (@pkllwy) reported 2 minutes ago from Poplar, England

  Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 2 minutes ago from Hackney, England

  Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

• 
  Dein Moore (@deingerous1) reported 7 minutes ago from Stratford, England

  @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

• 
  Tom Grundy (@ThomasGrundy3) reported 10 minutes ago from Walthamstow, England

  @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

• 
  julie atkin (@atkin_julie) reported 16 minutes ago from Hackney, England

  @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

• 
  Hayls Teeney (@HaylsTeeney) reported 17 minutes ago from Enfield Lock, England

  @bt_uk please explain how the hot weather is impacting you answering your customer complaints line?! I’m unable to work as my internet connection is not working again, not related to the heatwave! 😡😡😡

• 
  Dein Moore (@deingerous1) reported 21 minutes ago from Stratford, England

  @bt_uk Of course you should take care of the vulnerable but I’ve had 2 engineers booked to fix out internet throughout last week and the week prior waited on them between 8-1pm both days only to have to be Stuck on the phone for 2 hours to rebook, with no updates from your team at all.

• 
  KP 🇺🇸 (@kylepont) reported 22 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  Steve Rowley (@MidEssexOD) reported 22 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  Daniel Hirschmann (@danielhirschman) reported 27 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  Chris Roy (@chrisroy89) reported 29 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... tbc...

• 
  Chris Roy (@chrisroy89) reported 29 minutes ago from Broxbourne District, England

  I ended my @bt_uk service back in January.... and I am still paying for it!! I have phoned on 5 occasions!!! Only to be told I would be refunded “today” over £100! It is now mid April and have still not received any refund and have spent over 5 hours on calls to them! @Ofcom

• 
  Mark Perry (@longfella31) reported 30 minutes ago from Romford, England

  @btsport how does having the 4th & 5th round draw on the same night help fixture congestion?

• 
  ken (@uk12345) reported 32 minutes ago from Romford, England

  @bt_uk There's nothing you can do it's not BT problem and it's not my problem also I'm in the contracts I have to look at other options I spoke to my neighbours in My Block and I did not know that majority of them have got Freesat an to neighbours have got and two of neighbours have sky

• 
  ken (@uk12345) reported 40 minutes ago from Romford, England

  @bt_uk So it's not my problem your problem at your problem at your end .

• 
  Dr Linda Duffy, PhD (@sportspsycoach) reported 42 minutes ago from Epping, England

  @btsport Good statement - but do you intend to broadcast their matches.... My subscription to your service depends on it 👍🏻

• 
  MadameCholet (@PurpleDon1973) reported 50 minutes ago from Chigwell, England

  Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

• 
  Steve (@Britinfloridaus) reported 53 minutes ago from Cuffley, England

  @bt_uk I would but the number was withheld. I am not a bt customer either.

• 
  Ridley Road Resident (@RidleyRoad174E8) reported 57 minutes ago from Hackney, England

  @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael E (@Michael35427696) reported 5 minutes ago

  @bt_uk We have made a complaint, you closed the complaint with matter resolved !! Without telling us how its been resolved ? So we reopened it, and still awaiting an explanation as to how you think it has been resolved ?

• 
  Shoshanah Cohen (@sc2987) reported 11 minutes ago

  @bt_uk Don't imply she's just changed her mind. Your staff deliberately bamboozle people. They are told to. Consider this a complaint, and send her a copy of the audio recording (I know you can't send it to me without her permission, but believe me, I will be listening to it).

• 
  Mini67!x (@jellywellys99) reported 14 minutes ago

  @bt_uk @bt_uk can someone help me turn off two factor authentication please

• 
  Nikki (@Nikki_Lou1922) reported 14 minutes ago

  @bt_uk We didn’t receive a bill! Direct debit was set up yet you never took any payments just discounted my services and added a late payment fee! Your error not mine! Yes it’s only £7.50 but it’s £7.50 that shouldn’t have been added to the bill!

• 
  Ramnish Kalsi (@ramnishkalsi) reported 14 minutes ago

  @bt_uk you have one of the worst set top boxes ever. Keeps glitching and restarts on its own. I was told it was WiFi issue but connecting via Ethernet plugs that you provided hasn’t fixed it. I am in a contract - what ar my options ? I don’t want to go to the ombudsman (yet).

• 
  RaeRubyRae (@RaeRubyRaeK) reported 19 minutes ago

  @MartinSLewis Shame they don’t kick @bt_uk in the nuts just as hard, they’re vile & have been getting away with crap for far too long!

• 
  Sir Rob the skiving. #LBFB (@scruffiness) reported 21 minutes ago

  @BTBusiness @btbusinesscare , Our broadband is out, I can’t raise a fault through your website, and I can’t find a phone number to ring. Why do you think this service is worth over a £100pcm?!

• 
  Barbara Starkey (@brassbubs) reported 24 minutes ago

  @bt_uk when are you going to fix your ruddy website. We have been unable to access our account since May! You replied that there is no fault. You are liars. We shall ve looking at leaving you and going to a company that actually cares

• 
  Kate (@ManiacSpaniel) reported 25 minutes ago

  @bt_uk I’m still blocked from my btinternet email weeks later. Your customer care person said someone would call but they didn’t. How can I resolve this? I have important information in that email account and you’ve stopped me accessing it with no warning.

• 
  Dustfuch (@Dustfuch1) reported 26 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough