BT (British Telecom) outages and service status in Buckhurst Hill, England

Problems in the last 24 hours in Buckhurst Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Buckhurst Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Buckhurst Hill, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Harringay, Newham, Enfield Town, City of London, Romford, Ilford, Islington, Woodford Green, Waltham Forest, Barking, Dagenham, Poplar, Epping Forest District, and Chigwell.

City	Problem Type	Report Time
Hackney	Wi-fi	5 hours ago
Harringay	Total Blackout	1 day ago
Newham	Phone	2 days ago
Hackney	Internet	3 days ago
Enfield Town	Internet	3 days ago
City of London	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Buckhurst Hill, England

Latest outage, problems and issue reports in Buckhurst Hill and nearby locations:

• 
  Teena Antoniou (@teenaantoniou) reported 3 minutes ago from Walthamstow, England

  Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

• 
  Sean Kerrigan (@seankerrigan) reported 4 minutes ago from Ilford, England

  @norfolkbirdtour @bt_uk Surely Labour is far more expensive than a bit of cable .... so put cheap crap in and when it fails come back and do it again .... senseless

• 
  KP 🇺🇸 (@kylepont) reported 6 minutes ago from Ilford, England

  Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit

• 
  jim lee (@jimbo888) reported 7 minutes ago from East Ham, England

  @bt_uk please can you do something about the sheer amount of spam callers we’re getting. 3-4 a day to my mother who has dementia. Already called 150 and they can’t/won’t help

• 
  Paul Kellaway (@pkllwy) reported 14 minutes ago from Poplar, England

  Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

• 
  Tom Grundy (@ThomasGrundy3) reported 22 minutes ago from Walthamstow, England

  @bt_uk can’t believe how bad the customer service has been with BT. No internet for two weeks, tried to end contact and was told to pay £350 to do so. Absolutely shocking!

• 
  Sam Ó hAtháirne (@OhAthairne) reported 23 minutes ago from Islington, England

  Listening to Glenn hoddle mispronounce names on @btsport is like scraping your finger nails down a blackboard. #cringe

• 
  Declan Bradshaw (@DeclanBradshaw) reported 29 minutes ago from Tottenham, England

  @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

• 
  Dhammadinna (@Dhammadinna) reported 37 minutes ago from Poplar, England

  @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

• 
  ken (@uk12345) reported 39 minutes ago from Romford, England

  @bt_uk I got a problem it's not my fault and it's not BT issue I lost a lot of Freeview channels in my flat I went to no cancel and said you can have a dish because aerials are very bad in your area where you live we've had a lot of people coming to us about the same problem

• 
  The Star PA (@TheStarPA) reported 43 minutes ago from Poplar, England

  @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

• 
  Chris Roy (@chrisroy89) reported 43 minutes ago from Broxbourne District, England

  Yet again another example of horrific service from @bt_uk but I have come to expect no less from this company. Very quick to take your money (never any issues there) but when they have taken too much from their own mistake not quick to correct their error..... @Ofcom tbc....

• 
  Pablo Sands (@pablosandajan) reported 48 minutes ago from Enfield Lock, England

  @bt_uk though our interns has been too slow for a few weeks now, I don’t know if there’s a problem with our broadband signal in our area or this might be the normal thing with BT.

• 
  Dein Moore (@deingerous1) reported 48 minutes ago from Stratford, England

  @BTCare @bt_uk we paying for our service and now MUST rely on you to work! 3 weeks is too long for us not to be able to work properly!

• 
  farah says (@Farah_Lou) reported 48 minutes ago from Loughton, England

  @bt_uk The mind BOGGLES how your engineers don’t work on weekends? In this day and age you should have 24/7 engineers the same way that plumbers/electricians work. It’s just ridiculous that we pay for a service that can only be fixed on a weekday.

• 
  Steve Rowley (@MidEssexOD) reported 50 minutes ago from Islington, England

  @Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

• 
  Daniel Hirschmann (@danielhirschman) reported 50 minutes ago from Hackney, England

  Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

• 
  Teena Antoniou (@teenaantoniou) reported 51 minutes ago from Walthamstow, England

  .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

• 
  🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported 55 minutes ago from Hackney, England

  What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

• 
  Dave O'Carroll (@DaveOCarroll) reported 55 minutes ago from Walthamstow, England

  @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 7 minutes ago

  @BritishGas @HefinR @BTCare What authority do you have to act on customer service issues ? Answer that and maybe I’ll DM you.

• 
  Mark (@Walesguy2) reported 9 minutes ago

  @RSh234 @bt_uk @bt_uk are shockingly bad.

• 
  Roibeard Mhuiris (@RMhuiris) reported 11 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk My complaint was escalated directly to their Chief Executive who delegated it accordingly. Instead of resolving the problem, they actually compounded it.

• 
  Warren Peters (@wizza_wozza) reported 12 minutes ago

  @bt_uk Why can’t you @bt_uk send an engineer out to sort it out? Surely if you’re getting multiple requests over a period of days about a particular account at least you can do is investigate or take in interest on whether the issue has been fixed?

• 
  Alice (@SushiWolfo) reported 14 minutes ago

  @bt_uk But I had an email for digital voice saying my service is going to 67mbps when I'm on the Fiber 100 package

• 
  Di- Rect..🎗️🇮🇱🇬🇧(To The Point) (@ReformedMr) reported 15 minutes ago

  @bt_uk I’ve recently bought a business in Brentwood. And I have to be honest your service your communications has my other half in tears at the moment. Disgraceful doesn’t even come close to the way you’ve handled things. Please DM me for information ASAP.

• 
  RichNotRich (@sideangleballs) reported 15 minutes ago

  @bt_uk @btbusinesscare My business broadband has been down all morning and in my efforts to log in to fault check you've now locked me out of my account! Help please!!

• 
  Yorkie Paul (@Yorkiebloke) reported 16 minutes ago

  @bt_uk Your guides basically said I’ll have to dispute it with Vodafone. You’re expecting me to pay for a service that was cancelled when I switched to Vodafone. I even had an email stating my final bill would be £15. Loyal BT customer for over ten years

• 
  (((Ian McKenzie))) 🇬🇧🇪🇺🇫🇷🇺🇦🇮🇱🇬🇪🇬🇱 (@iMcKenzied) reported 19 minutes ago

  Update on the @bt_uk fiasco. After 48 years as a customer I’m told I have to pay up to March despite never having signed anything nor being told I had a new contract. The new residents take over the line in 8 days so BT will be paid twice. There’s a name for that. Fraud.

• 
  Mr Gray (@Monetization26) reported 23 minutes ago

  @robincornelius @bt_uk @ThreeUKSupport Hi Robin, is that affecting EE customers do you know as mines been down all morning and when ive phoned up they are saying there’s nothing wrong and I’m saying well there definitely is as nothing it work?.