BT (British Telecom)

BT (British Telecom) Outage Report in Birtley, County Durham, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Birtley, County Durham, England 02/05/2025 01:05

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birtley, County Durham, England

The most recent BT (British Telecom) outage reports came from the following cities: Hebburn, Newcastle upon Tyne, Sunderland, Washington, Gateshead, Consett, Whitley Bay, Durham, Chester-le-Street, Boldon Colliery, Peterlee, Blaydon-on-Tyne, Seaham, Jarrow and South Shields.

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City Problem Type Report Time
United KingdomHebburn Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne E-mail
United KingdomNewcastle upon Tyne Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • andydeltic andy (@andydeltic) reported from Gateshead, England

    @bt_uk Morning folks, I’ve lost my full fibre connection. I’ve logged it etc via the website. Is there an issue at the exchange or is this scheduled maintenance? Thanks in advance Andy

  • paulmac708 Paul Mackie (@paulmac708) reported from Consett, England

    @bt_uk Don't suppose you're having any issues in the Consett area are you? My internet connection just disappeared

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • 1ONEBOBBYROBSON davidnufc22 (@1ONEBOBBYROBSON) reported from Dunston, England

    who ******** is that idiot commentator on #btsport @btsport she hasnt got a clue #NUFC

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @btbusinesscare I moved house in December, you failed to move my Internet so spectacularly that mid January I cancelled the non existing internet. I’ve been sent bills in February & March that I’ve had to phone about. Im just trying to warn other people how bad your service is.

  • nickcubs70 nick (@nickcubs70) reported from Whitley Bay, England

    ******* hell @btsport you’ve been absolutely dreadful. The worst thing about tonight for sure.

  • jackbnufc Jack Bell (@jackbnufc) reported from Newburn, England

    BT with the worst broadcast from presenters, commentators and broadcast itself (sound and video) woeful! #BTSport #MCINEW

  • Martin756901511 Teddy (@Martin756901511) reported from Newcastle upon Tyne, England

    Hi @bt_uk, I moved in my new house two weeks today and I still have no internet and your doing nothing to fix it. I have had to cancel Sky twice and they are booked this Friday. I would like this sorted with an engineer visit tomorrow.

  • SoSureSewell sewellpaul@lfc (@SoSureSewell) reported from Newcastle upon Tyne, England

    Shocking service from @bt_uk. No compassion at all from you as a company. Lost my job & my home and now you want to destroy my credit scores. Nearly £500 charges for leaving early. 8 months in to a 24 month contact does not seem fair to me 😥😥

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk please may I have a new telephone?Im a new customer & my old handset is no longer compatible!🤞🙏

  • davidmellstrom David Mellstrom (@davidmellstrom) reported from Whitley Bay, England

    @btsport @btsportrugby @bt_uk trying to watch Newcastle Falcons v Bristol tonight on BT1, BT1HD and BTUltimate and all BT channels are jumping and stuttering. Is it just me, or is everyone having this problem. It's usually fine. Every other channel is unaffected.

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @bt_uk broadband outage in DH77DD affecting *both* BT and Sky customers. According to Sky (your website doesn’t acknowledge it) since 11:30 last night. What’s going on?

  • wilko1999 Angela Wilkinson🍃💚🍃 (@wilko1999) reported from Whitburn, England

    @bt_uk It was not a missed appointment it was a total failure of communication. Someone could have contacted me so I could have stayed at work. Now I have an unreliable service over a Bank Holiday weekend and another planned appt for next Wednesday.

  • yeritchie Yvonne Ritchie #against hate, corruption, Brexit (@yeritchie) reported from Prudhoe, England

    @btsport Why is the stream buffering on Android?? Never had issue before.

  • JayT_NE JayT (@JayT_NE) reported from Whitley Bay, England

    @bt_uk is Internet down NE30

  • kicka11 ⚕ ᑕᕼᖇIS ⚕ (@kicka11) reported from Newcastle upon Tyne, England

    @MarcSDuffy @bt_uk Hyperoptic has been amazing for me, much cheaper and customer service is really streamlined.

  • 66_mazza Mazza 66 (@66_mazza) reported from Walker Gate, England

    @bt_uk PLEASE HELP I haven't even joined you yet (30th) and unable to even activate account...believe me I've had my DOB for 56yrs!!!& 100% know name of my first pet!not impressed!😫

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk the worst service in the UK. I’m still getting bills for a service I stopped in January. Absolutely shambolic. I stopped being a customer 3 months ago yet here I am on hold to BT. What a joke.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Still got sync problems on @btsport on my #firestick @ee. Not a happy bunny. Pay for this aswell .

  • chewytheleftie Chris Tindall (@chewytheleftie) reported from Gateshead, England

    @bt_uk I can’t wait for next month when I get another bill for a service I cancelled in January

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ricki56689015 Ricki (@Ricki56689015) reported

    Daniel James has to come off. Mason greenwood has to come on. Fred has to come off. Amad diallo has to come on Switch to a diamond Awful 1st half. Massive 2nd half needed Why can't we defend set pieces @ManUtd @btsport Awful

  • eyesonjason Jason (@eyesonjason) reported

    @bt_uk are there any known issues with BT TV? Our box guide/services are running very slowly, some apps won't load (and a "TV error" comes up when trying to update apps - but no error code). Everything up to date (according to box). Any help/suggestions appreciated.

  • PHILL_DUNN PHILL DUNN (@PHILL_DUNN) reported

    United though winning have been poor tonight United heading for relegation zone #MANNEW #btsport #NUFC

  • Micleadd7 Adam Michalczyk (@Micleadd7) reported

    I’m learning so much about Newcastle from @jjenas8 in this game. Such one sided, biased commentary it’s awful. @btsport #MUFC #MUNNEW

  • ChrisWoodsSays Chris Woods (@ChrisWoodsSays) reported

    @ProfEdSweeney @bt_uk We had 9 BT visits to fix our dropping broadband. Most were due to notes from previous visits being routinely ignored e.g. eqmt needed. In the end, I complained to CEO Gavin Patterson. He wrote back saying Openreach was at arms length so couldn’t help, but next day, it was fixed

  • AndyGurney1 Andy Gurney (@AndyGurney1) reported

    Why are #btsport bigging up the the manager with the worst win percentage in EPL league history. NUFC

  • joste64 Jo Taylor (@joste64) reported

    @bt_uk We are Plusnet customers - the problem is due to the BT exchange and Sky, Talk Talk, BT, Plusnet customers are all reporting the same issues so how come BT aren’t owning up to a major issue in our area. This has been like this for a week.

  • joste64 Jo Taylor (@joste64) reported

    @bt_uk We have all done that several times abs engineer is coming again on Tuesday but we keep being told we are the only people with an issue!

  • GazethM Gareth McNamara 🇬🇧 (@GazethM) reported

    *******, bring back Steve macmanaman @btsport, jenas hasn't a clue what he's talking about.

  • joste64 Jo Taylor (@joste64) reported

    @bt_uk @HanAbsolom Another resident of Charvil here. There is over 100 lines affected by the issues and we keep being told everything is fixed!