BT (British Telecom) Outage Report in Crystal Palace, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crystal Palace, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crystal Palace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (5%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Crystal Palace, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Poplar, Balham, Harringay, Tower Hamlets, London, Islington, Camden Town, East Ham, Isleworth, Newham, Hackney, Ealing, Dagenham, Hampstead and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Internet | |
| Balham |
Internet | |
| Harringay |
Internet | |
| Tower Hamlets |
Internet | |
| London |
Wi-fi | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Crystal Palace, England
Latest outage, problems and issue reports in Crystal Palace and nearby locations:
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Fr Hugo Adán
(@FrHadan) reported
from
Camberwell, England
@bt_uk me bt WiFi has been down for the last six hours!
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Diana
(@PaintSewGlueChe) reported
from
Wandsworth, England
@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@btsport my phone app is not working who can help
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Martin Warner
(@mwarn73) reported
from
Poplar, England
So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Martin Warner
(@mwarn73) reported
from
Paddington, England
@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Martin Warner
(@mwarn73) reported
from
Paddington, England
I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice
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Ed Woodhouse
(@edwardwoodhouse) reported
from
Bromley, England
BT WiFi is absolutely horrific. After having issues previously we were advised to get a new BT hub. We did so and now the connection is worse than ever. Abysmal @btbusinesscare
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Phil Swallow Photography
(@philswallowpics) reported
from
Croydon, England
Not quite one week in but I can wholeheartedly support @bt_uk Whole Home WiFi! 👏🏻👏🏻
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Siobhainis
(@Siobhainis1) reported
from
Croydon, England
@btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not
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Martin Warner
(@mwarn73) reported
from
Paddington, England
48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Nathan Talbot
(@nathantalbot) reported
from
Camden Town, England
@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Michelle Casey
(@mishmash100) reported
from
Wandsworth, England
@bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing
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Martin Warner
(@mwarn73) reported
from
Poplar, England
@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Ben Isaacs 🚨NFLhistorybook.com🚨
(@tweetsfromben) reported
from
Bromley, England
@JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Higgins
(@MarkRHiggins) reported
@bt_uk It’s not a power issue - it will just suddenly reset 3-4 times a week - nothing else in the house is affected and it will be back to normal in 2-3 minutes
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Mike Staunton
(@mikeincov) reported
@bt_uk Why, because BT provides very poor broadband.
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The Allfather
(@Propheticz) reported
@Smurfpinguninja @bt_uk Same!! First days off this year and boom, the internet goes down 😡
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jaz
(@jazburchfield) reported
@bt_uk my Wi-fi hub keeps turning orange for no reason. Went down last night for hours and it’s just done it again now. Talk talk used to do this for weeks on end and I never had Wi-fi so I really hope this isn’t talk talk 2.0 or I’ll lose my mind
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FPLTIPZ (Harry)
(@FPLTIPZ) reported
Don’t you love spending hours on the phone with @bt_uk just to find out the man on the phone lied to make a sale now you have to cancel your contract and go through it all again with @skytv. Fun times!
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Jason Fuller
(@ThisIsJasonF) reported
@btbusinesscare can someone please help me, we recently moved to a new premises and the billing is all wrong & our Project manager who said she had sorted isn’t contactable. Thanks
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Eliza Beth
(@effybeaulong) reported
@bt_uk Hi, we're having issues with our WiFi and they were running tests but we don't know the outcome and noone's been back in touch
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Mike Staunton
(@mikeincov) reported
@bt_uk Having extremely poor up and down link speeds. Never got a date of when fibre would be available and now moved to Virgin which I should have gone 2/3 years ago. Service is now excellent and what I need to be able to work from home.
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Tequila Mockingbird
(@ZaraSheldrake) reported
@tomcsmith @bt_uk Wow, sorry you had a crappy experience. Glad you got sorted with BT. Customer service really has lost its meaning for too many profit hungry companies.
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JanetM
(@Cilvrnum) reported
@bt_uk You can't help any more. I have to put up with it. Wondered why website assumed I was a new customer. Same thing applies with other sites that want some verification incl @BBCNews that asks if I have a TV Licence when I signed in yesterday and told them I did.