BT (British Telecom) Outage Report in Crystal Palace, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Crystal Palace, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Crystal Palace and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Crystal Palace, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Tower Hamlets, Barking, London, Croydon, Hackney, City of Westminster, Ealing, Romford, Leyton, Streatham, Lewisham, Ilford, Southwark, Islington and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
Internet | |
| Barking |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Crystal Palace, England
Latest outage, problems and issue reports in Crystal Palace and nearby locations:
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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KP 🇺🇸
(@kylepont) reported
from
Ilford, England
Hi @BT_uk I’d just like you to know your customer care staff are as useful as a chocolate teapot. Set up broadband over the phone, gave direct debit setup information, they didn’t set up the direct debit and I got cut off a month later. Called you, fixed it, got told direct debit
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Williams
(@Davewil7476) reported
@bt_uk Whilst it's not not a big problem I got compensation but it got credited to my bill for my mobile. In my mind that isn't proper compensation if I have to use it towards your services.
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Nathan
(@NathLambert4) reported
@skytv and @btsport rinsing UK customers to watch their product whereas the rest of the world can watch their pick of the games regardless at what time they want to on services such as Disney+ where the price is INCLUDED. England is a horrible, greedy country
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Bertrams Lukstins
(@BertramsL) reported
@bt_uk Absolutely nothing productive that I can do in that hour due to my BT broadband being down for the 4th day already. Also, whoever came up with that tweet should clearly rethink their social media strategy, this tweet does nothing but invites complaints.
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Marc Foster
(@F0STERV1) reported
@bt_uk I'm good thanks. You've laid full fibre cable just outside our front door, but you're not going to upgrade our line and instead are bypassing us. Why would I stick with that? You wint even sort the issue that happens every winter and pass the buck to @OpenreachHelp instead.
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ConThread
(@con_thread) reported
@bt_uk Was with @BT #BT via EE @EE - The merger/buyout has been kept quiet/on the down-low. Joining with BT was supposed to improve EE broadband+ but actually made it worse. EE bought Orange then closed down local Orange mast making half my home blackspot. We have now left EE/BT.
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Mook®🦉
(@escribitionist) reported
@bt_uk just went in as usual to check my bill and the password doesn't work. tried forget password and it said the id didn't exist.
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Paul K
(@81_kez) reported
@btsportmotogp @btsport watching my recording of Moto GP on BT sport 4. Why ******** was live Badminton recorded and then cuts to the last 10 laps of the Moto GP????
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David Elks
(@david_elks) reported
@bt_uk What is going on? I signed up to EE on your insistence, never received a SIM card which you pledged to send out two weeks ago and I can't make WiFi calls. You have no means of doing this discretely like a chat.
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IF.....
(@if1989) reported
Hey @bt_uk your answer system says you are committed to 'excellent customer service' - is that what you call this? 😕 #btfail #broadbanduk #customerservice
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Guy Tomlinson
(@TheOnlyBovice) reported
@bt_uk Is anyone going to reply to messages, you did a factory reset and now nothing connects and it’s basically broken