BT (British Telecom)

BT (British Telecom) Outage Report in Muswell Hill, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Muswell Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Muswell Hill, Greater London, England 01/25/2026 12:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Muswell Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Wembley, Paddington, Southall, Ilford, Southwark, Hackney, Ealing, Hampstead, Enfield Town, Tower Hamlets, City of Westminster, Fulham, Islington and Hounslow.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWembley E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomPaddington Wi-fi
United KingdomSouthall Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Muswell Hill, England

Latest outage, problems and issue reports in Muswell Hill and nearby locations:

  • TheStarPA The Star PA (@TheStarPA) reported from Poplar, England

    @bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

  • Winemonday Pam (@Winemonday) reported from Richmond, England

    @bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @BTCare your BT Mobile Sim is not very good, my wife cannot get a signal at post code TW4 6FD, this has been going on for a very long time. Not getting the service we pay for! #Verypoor BT Broadband issues also having problems but being assisted by technical

  • edwardkellow Edward Kellow (@edwardkellow) reported from Paddington, England

    @bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk It’s just so poor. You’ve consistently made me upgrade, charged more money and it’s only made things worse.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk Why would we want bad internet speed spread across a wider area. The reason we have it is to get internet across a wider area at good speeds

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @bt_uk Nope, they fixed my billing problem, thanks.

  • SUKHTHIND Sukh Thind (@SUKHTHIND) reported from Hounslow, England

    @bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk I understand. I am explaining that the speed in areas which was good is now not good since using “complete wi-if”. So it has negatively impacted everything. I have spoken to multiple people and logged a complaint. I would like someone to call me to sort or discuss compensation

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @bt_uk is there a problem on SW11? We have had slow or no internet most of the day

  • anton_georgiou Cllr Anton Georgiou 🔶 (@anton_georgiou) reported from Brentford, England

    My 84 year old grandmother has not had a working landline since 29th May. She has not been able to make or receive calls. @bt_uk are aware of the issues and despite welfare concerns seem unwilling to urgently resolve the problem. Very poor customer service!!

  • KristinaWallen Kristina Wallen (@KristinaWallen) reported from Richmond, England

    @BTCare what a shoddy rubbish service you are @DunlopPhoto - just simple internet connection from 19th March ?? Goodness me how rubbish can you be? We have businesses to run @HARPwallen #simplyrubbish

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • londonsnewbie Livvy (@londonsnewbie) reported from Hounslow, England

    @btbusinesscare been asked to dm you with my account number, regarding an issue- please help

  • Elliottrawstron Elliott Rawstron (@Elliottrawstron) reported from Wandsworth, England

    @bt_uk we’ve just had the second engineer round to try and sort out our internet and it’s still not working. Every time I call no one has a solution. How do I get this fixed!?

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • Starfox118 Vaughn Highfield (@Starfox118) reported from Tottenham, England

    Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

  • DiscoverWatamu DiscoverWatamu (@DiscoverWatamu) reported from Wandsworth, England

    @btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SarahHar256 SarahH (@SarahHar256) reported

    @bt_uk The issue is obviously not just in our house so what will calling an engineer out solve?

  • Divinedesigns19 Divinedesigns (@Divinedesigns19) reported

    @bt_uk @BTGroup Hello, I’m contacting you on behalf of PeterLoweFabrics, we’ve been waiting for a switch over on our services for over 3months with no resolve! We keep getting fobbed off! I’d like to make a complaint!

  • SarahHar256 SarahH (@SarahHar256) reported

    @bt_uk Internet in Headcorn, Kent is not working.

  • jacd_004 Jacorine (@jacd_004) reported

    2nd time on holiday abroad, USA! having the “travel pass” and IT DOESNT WORK!!!! Why am I even paying for it?! Rubbish service I cannot wait to end my contract @bt_uk 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

  • Perhley H (@Perhley) reported

    @virginmedia No broadband since yesterday. Just been told by customer service they can't fix issue until 2 Aug. Was previously with @bt_uk for 10 years and their longest outage was 24h. 6-day maintenance outages are unacceptable!!

  • umacf24 Tom (@umacf24) reported

    @bt_uk @SarahHar256 Service checker still saying no known issues. Perhaps its Internet is down?

  • amyellii Amy (@amyellii) reported

    @bt_uk sort your **** internet out

  • ahron82 Ahron Geminder (@ahron82) reported

    @bt_uk horrendous customer service with whoever I spoke to on the phone now. When I leave BT, this will be why!

  • Bouncy1978 Bouncy1978 (@Bouncy1978) reported

    @bt_uk why do you treat your staff like rubbish? You make enough money. Treat them well. Basic business concept. They’re on strike tomorrow and you deserve any consequences.

  • Ihileath Ihileath (@Ihileath) reported

    @bt_uk @Vertexriddles Pay your damn workers