BT (British Telecom)

BT (British Telecom) Outage Report in Muswell Hill, Greater London, England

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The latest reports from users having issues in Muswell Hill come from postal codes N10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Muswell Hill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Muswell Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Muswell Hill, Greater London, England 11/25/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Muswell Hill, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Wembley, Hammersmith, City of London, Woodford Green, Waltham Forest, Ilford, Hampstead, City of Westminster, Enfield Town, Poplar, Hounslow, Brentford and Southwark.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomWembley Internet
United KingdomHammersmith Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Muswell Hill, England

Latest outage, problems and issue reports in Muswell Hill and nearby locations:

  • martinTayx Martín Pane 🐦 (@martinTayx) reported from Camden Town, England

    @Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈

  • bhutch41 Brian Hutchinson (@bhutch41) reported from Lambeth, England

    @bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!

  • Matboy_Slim Matt the Cab (@Matboy_Slim) reported from Camberwell, England

    What ********..... you now gotta shell out to Amazon for Premier league games yet @btsport are trying to sweeten the deal with WWE

  • MarzennaC Marzenna Czubowicz (@MarzennaC) reported from Brentford, England

    @bt_uk You should first try to help existing customers not trying to get new with such a horrible service!

  • Nitin_s1 Nitin Suriacant (@Nitin_s1) reported from Brentford, England

    @GohilAnish @SkySportsPL @premierleague @SkyFootball @btsport @btsportfootball @PrimeVideo I know wtf 😒😒😒 no wonder people illegally stream it

  • robinhood126sta robinhoodpub (@robinhood126sta) reported from St Albans, England

    @btbusinesscare signal issues @robinhood126sta #help

  • uksov Barry (@uksov) reported from Eltham, England

    @bt_uk great Customer Service from BT, resolved my issue quick and professional as always

  • dadzoola dadzoola (@dadzoola) reported from Tottenham, England

    @bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.

  • Johnny_Murnane_ Johnny Murnane (@Johnny_Murnane_) reported from Islington, England

    @bt_uk Working now thanks. App on phone, first time customer.

  • robertwoolley Robert Woolley 🇬🇧🇮🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@robertwoolley) reported from Brentford, England

    It rained yesterday. Phone line down again. This is the fourth time in six months. @bt_uk are hopeless.

  • 1stclasslounge FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • PollyCziok Polly Cziok (@PollyCziok) reported from Hackney, England

    Our @bt_uk broadband is down. They’ll fix it by Monday apparently. Kids spent the first 24 hours going through grief cycle (shock, disbelief, anger etc), then a resigned slump, and have now become manically busy and exuberant and I am desperate for them to get YouTube back.

  • harberlisalfc lisah1974 (@harberlisalfc) reported from Hackney, England

    @bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected

  • jlarsson89 Johan Larsson (@jlarsson89) reported from Eltham, England

    @bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported from Enfield Lock, England

    Absolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer

  • jackbremer UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England

    @bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from City of London, England

    @truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    Can’t make the game this evening so just rang @btsport to upgrade. £28.00 per month plus £35.00 connection fee. **** that - Twitter it is then tonight!

  • TDMaurice Tom Maurice (@TDMaurice) reported from Wandsworth, England

    Agree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Chemfund Lawrence (@Chemfund) reported

    @bt_uk Thanks Clare, I expect I will be in contact with you as I have no confidence in BT Openreach delivering a service @WeAreOpenreach

  • JacobTomon Jacob Tomon (@JacobTomon) reported

    @bt_uk @cazzlebrook Yo the internet is trash and i cant play rocket league pls fix

  • BratislavaBrit James (@BratislavaBrit) reported

    @btsport @bt I am leaving as a customer. You want your modem sent back. You fail to send me a return bag in 2 months despite 3 requests. Now you charge me for not returning?

  • Chemfund Lawrence (@Chemfund) reported

    @bt_uk Siobhan, thanks for your confirmation that a BT Openreach will attend to fix a fault on Tues 3rd Jan. Is there any way of tracking the engineer?

  • queenofslothsss soup girl (@queenofslothsss) reported

    @bt_uk @WeAreOpenreach @OpenreachHelp I’ve been waiting in all morning for them to never turn up again & when I get in contact with BT nobody has any idea what’s going on. I’ve lost so much money travelling into the office just to be able to do my job and still no internet 2/3

  • paulstone40 Paul Stone (@paulstone40) reported

    @bt_uk In which case I'd like to cancel Now sub (taken out on 9th Dec) - tried via phone today but told they couldn't. I'm hard of hearing and subtitles are essential for me.

  • ThurgateP Paul Thurgate (@ThurgateP) reported

    @bt_uk where is the live chat option on your website? I want to discuss why my monthly payments have jumped from £19.99 to £47.99 Without anyone contacting me .This is a disgusting way to treat your customers.

  • KandPMC Pete McCormack (@KandPMC) reported

    @bt_uk Done. It's a bloody shame that after a week to a fortnight of aggravation & problems, I have to Tweet publically to get an issue looked some attention !!

  • dave_merritt Dave Merritt (@dave_merritt) reported

    @WeAreOpenreach beyond shocking experience in getting my full fibre service set up. You are completely letting @bt_uk down. Do you even talk to each other? An hour on the phone this morning to be told you need to CLOSE MY ENTIRE ROAD to fit the service. Thanks for the update! 🤬

  • LaurenHill0808 Lauren Hill (@LaurenHill0808) reported

    @bt_uk hi, I recently rejoined BT after moving house, I used my previous email address to set up my bt account, and now whenever I try to log into my account it’s just showing me my previous bt account… can you help at all?