EE Outage Report in Mortlake, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Mortlake, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Mortlake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (24%)
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Total Blackout (21%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Mortlake, Greater London, England
The most recent EE outage reports came from the following cities: Hackney, Croydon, London, Islington, City of Westminster, Acton, Cricklewood, Fulham, Southwark, Leyton, Hampstead, Lewisham, Tottenham, Tower Hamlets and Harringay.
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Community Discussion
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EE Issues Reports Near Mortlake, England
Latest outage, problems and issue reports in Mortlake and nearby locations:
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Theresa Godly (@GodlyTheresa) reported from West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Christopher Golds (@chrisgolds) reported from Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Richard Knights (@dknights) reported from Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Felicia Thandie (@Felicia_Thandie) reported from Camberwell, England
@EE bright box has the worst broadband and internet connection ever. How am I suffering like this in quarantine Kmt
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Hewete Haileselassie (@Hewete) reported from Paddington, England
@EE Help! My SIM is no longer provisioned so I'm completely cut off. This after the wrong phone was delivered to me. And several lengthy calls to customer service with no joy. I've been with Orange and now EE since 2002.
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Hewete Haileselassie (@Hewete) reported from Paddington, England
@EE I've just been cut off from my second customer service call of the day (after 21 and 14 mins respectively) I'm requesting an e-sim. New dual sim phone arrived today but apparently I need an e-sim. Please help as even with data calling I don't get good coverage at home.Thanks
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Ben Fisher (@BenFisherCT) reported from Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Gareth Wyn (@garethwyn70) reported from Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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🍋 (@mouseldn) reported from London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Matt Lawley (@mattlawley703) reported from Croydon, England
@EE hi I’ve ordered 2 phones last week so that my work colleagues can work from home. No news on the order or delivery. Can you update or cancel and refund and I’ll order elsewhere pls
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James (@jfkent93) reported from Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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paul massey (@mass1976p) reported from Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Kylie Ainslie (@DrKAinslie) reported from Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
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Andy Smith (@SmudgerAndy) reported from Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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chamapagneakhii🇾🇪🇸🇩 (@_akhi_younes) reported from Hammersmith, England
@EE your WiFi is terrible I hate you I’ve been watching the loading screen for last half hour
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mark garratt (@markjg65) reported from Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Amanda (@amandab_UK) reported from London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Christian Rasmussen (@apoltix) reported from Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Isaac Thompson (@isaac_t_6) reported
@TheOtherShevy @EE They give users a lot of runaround on issues like this, you can message “incsunlocks_” on instagram to get it unlocked, they helped me out with mine
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Stacey Macdonald (@IamStaceyMacd) reported
Another day, still no internet signal & still no ETA from @EE as to when it will be restored! How are #island communities meant to thrive when the service level is shocking and the customer care is nonexistent?? @alasdairallan @AngusMacNeilSNP
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MadPanicTV (@Madpanictv) reported
Ok @EE, I won’t be trying to land a plane just live broadcasting in Filton using the iphone13 pro and your network on Tuesday night. Hopefully will get 5G, don’t let me down 👍
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simey (@simeydotme) reported
@HipsterDufus_ @EE What happened? When I left UK EE was the only reliable network?!
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🌱ivegoneout🌱 (@ivegoneout) reported
@EE morning, I’d like to cancel my contract. It ends on December 1st and I’m going to request a PAC. When do I cancel as the PAC only lasts for 30 days. Thank you
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koopa (@kpa421) reported
@Robbo1979says @EE Because EE are terrible. Best customer service? absolute travesty more like, as soon as my contact is up? I'm gone.
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Jamie Heath (@_JHeath) reported
Hi @EE my broadband indoors is so bad I’m just wondering if I could maybe go back to plugging the phone cable in and using dial up?
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Steve Valentine (@SJV1957) reported
@EE Why is that mast out of service/being worked on every 2 weeks?! It's ridiculous! And now 3 days without signal/phone. Best network....ummm I don't think so
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Leandrus Agustinus (@leandroidx) reported
@EE over 2.5 days with no broadband. This is not aceptable. I was told that Open Reach would fix the fault by 11:35pm tonight... still nothing... what sick game are both companies playing?? We have the top Internet package which down... you need a 24/7 tech sup line.
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Lauren .A. (@climo2009) reported
@EE How does my Samsung S20 FE use 5G? I dont have the option to use 5G when i check the options in the Network Mode settings?