EE

EE Outage Report in Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Greater London, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Greater London and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Greater London, England 03/13/2026 22:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Greater London, England

The most recent EE outage reports came from the following cities: Wandsworth, Croydon, City of London, Southwark, Islington, Woodford Green, London, Camden Town, Purley, Bushey, Hammersmith, Ealing, Ruislip, Watford and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth Total Blackout
United KingdomCroydon Internet
United KingdomCity of London Internet
United KingdomSouthwark Total Blackout
United KingdomIslington Internet
United KingdomWoodford Green Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Greater London, England

Latest outage, problems and issue reports in Greater London and nearby locations:

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

  • maryyasmine #Bitcoin pxssy 🍒 Chopin obsession era (@maryyasmine) reported from Kensington, England

    Why is my 5G not working ffs fix this @EE

  • Leafs1201 Paul Durrant (@Leafs1201) reported from Harrow Weald, England

    What the hell is going on with the iOS @EE app, constantly tells me it’s the wrong password when I’ve been using it successfully for months, the reset password email never comes through to me either

  • fuhirees Michael Buckley (@fuhirees) reported from Islington, England

    @EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.

  • nikihutchinson Niki Hutchinson (@nikihutchinson) reported from Wandsworth, England

    Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?

  • philford pip 🕳️ (@philford) reported from Islington, England

    @enterjamesment @keeforelli @EE It's awful here too and has been for days.

  • grantjcourt Grant Court (@grantjcourt) reported from Walthamstow, England

    @EE is there an issue with EE Broadband in London E17?

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • Greenworks10 Gardens East (@Greenworks10) reported from Enfield Lock, England

    @EE What's happened to your customer service??? I've rung countless times and can't get through, left messages that no one ever replies to. Very poor reception all of a sudden and need help!

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists

  • jonathonfp Jonny Pugsley (@jonathonfp) reported from Kingston upon Thames, England

    @EE what has happened to your signal in KT6? It’s non existent currently 🙄

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • alexisraphael Alexis Raphael (@alexisraphael) reported from Hackney, England

    @EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .

  • IrmaGrace26 Irma Grace (@IrmaGrace26) reported from Camden Town, England

    My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE

  • leerobertson64 Lee Robertson FCSI FRSA (@leerobertson64) reported from Camberwell, England

    @danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!

  • 221Sociopath Steve Fisher (@221Sociopath) reported from Brentford, England

    I’ve had dial-up modem speeds faster than Three’s 4G network. Can’t wait to get back to @EE

  • argen Bruno Belcastro (@argen) reported from Camden Town, England

    @nikolajht @EE Hey, did you manage to fix it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • robthetrucker65 robin mawby (@robthetrucker65) reported

    @EE I’ve raised a complaint with the ceo so maybe she will contact me

  • cazann66 carol F (@cazann66) reported

    @EE I've already done that. It has now been put back until 5th August. I have a severely disabled son who relies heavily on Internet, TV and gaming. I spoke with EE Apparently now a major outage .

  • Cannesle Carol Annesley (@Cannesle) reported

    @EE hi please help??!! My £10 data plan renewed today, you've taken my money but my plan is not working!! Please don't tell me to check the app I've been doing that for the last hour with no answers!! Please help as I need my phone later today

  • AlCraig90 Craig (@AlCraig90) reported

    @EE anyone working tonight? Been on hold 40 minutes and yous close at 8. At the same time, increasing my basic sim only deal by 8 quid a month, not sure why I’m with you’s, crap customer service

  • thatsmattmori Matthew Mori (@thatsmattmori) reported

    @EE can you decrease the size of your movile app? Its actually a joke that the latest update is 0.94GB in size. Its so large it struggles to open, once open struggles to open each page. Oh also you told me to wait while you connected me to an advisor 24 hours ago... fix up mate

  • joinfaizanj Faizan J (@joinfaizanj) reported

    @EE where is my order? You shouldn’t use @parcelforce as they are terrible

  • HamzahAbbasBBC Hamzah Abbas (@HamzahAbbasBBC) reported

    @EE Hi EE, I’m trying to make a call but it won’t let me. I’ve won a draw for tickets to the Nintendo Museum and I need to phone a toll free number to confirm my identity. EE seem to be blocking me making the call - please help?

  • osasuo Osasu Obayiuwana (@osasuo) reported

    .@EE I’m really disappointed with the wait times to speak to a customer service person? 45 minutes? When I need urgent help from abroad, to receive texts and calls on my phone?

  • jonnjonn8_3 🙃 (@jonnjonn8_3) reported

    @EE awful customer service in EE at @_Metrocentre misold a contract on top of an existing contract. Returned to store hours later to return the sim once realised what happened. Was rudely and embarrassing refused. Horrendous experience and hugely et down. Left ex wife in tears

  • KCarterCrowe Kathy Carter/Crowe (@KCarterCrowe) reported

    @EE you have messaged me to say I need to contact you about a problem with my order….how do I contact you? When I message I get a generic reply telling me to call. When I call you I sit on hold waiting for 45 minutes plus each time?