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EE Outage Report in Pontywaun, Caerphilly County Borough, Wales

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Pontywaun, Wales

The chart below shows the number of EE reports we have received in the last 24 hours from users in Pontywaun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Pontywaun, Caerphilly County Borough, Wales 07/18/2024 01:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (41%)

    Phone (41%)

  2. Internet (36%)

    Internet (36%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Pontywaun, Caerphilly County Borough, Wales

The most recent EE outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Newport, Hengoed, Pontypridd, Treharris, Cwmbran, Tredegar, Merthyr Tydfil and Pontypool.

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City Problem Type Report Time
United KingdomCardiff E-mail
United KingdomCardiff E-mail
United KingdomCaerphilly Phone
United KingdomBlackwood Internet
United KingdomCardiff Phone
United KingdomNewport Internet

Community Discussion

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EE Issues Reports Near Pontywaun, Wales

Latest outage, problems and issue reports in Pontywaun and nearby locations:

  • BenThatFlies Ben Williams (@BenThatFlies) reported from Penmaen, Wales

    @EE we’re having more issues with your broadband again! Not working at all now, and according to the online tools it’s all working fine!

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • cllrglewis Gareth Lewis (@cllrglewis) reported from Abercanaid, Wales

    Hello @EE, any update on when mobile signal will be restored for CF48 postcodes in Merthyr Tydfil?

  • TheRhysCooper Rhys (@TheRhysCooper) reported from Cardiff, Wales

    @EE Same issue unfortunately plus the sim is no longer picking up 5G and has reverted back to 4G when using my new handset.

  • leeweb79 Lee Webster (@leeweb79) reported from Caerphilly, Wales

    @EE Are there issues with the network in Caerphilly at the moment? Been struggling for mobile reception for about a week now. And the mobile data is shockingly slow. Affecting all 3 handsets on my contract. Been to work in Cardiff today, and it seems fine and fast 5g

  • Welsh_Si Simon Latham (@Welsh_Si) reported from Caerleon, Wales

    @EE is there an issue gifting data at the moment. I can’t seem to gift data via the app or online?

  • nonwatcyn NonWatcyn #IndyWales (@nonwatcyn) reported from Cardiff, Wales

    @EE Yes, we have a scheme paid4 from our annual gov budget which Eng could have instigated too from theirs but chose not to. However mob companies coming to the aid of Eng fams was noticeable as was their omission of supporting Wales/Sco families. Never too late to make amends tho’

  • pinguc7gjt Chris Taylor🚛💥🤦‍♂️ (@pinguc7gjt) reported from Blaenavon, Wales

    @EE can you tell me if you are experiencing network problems in the pontypool blaenavon area in south wales I have no signal, 4g, and the wifi is patchy. It's never been like this.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Hi there. We’ve got an outage in Cardiff but your system says it’ll be back up within 8 days. That’s a joke, right?! 😳

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    Still no network @EE WHAT ARE YOU DOING ABOUT IT ??

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE I and my neighbours reported no network in our area on Thursday its still not fixed this is not good enough, I work from home and need to be able to rely on my mobile for business calls, why so I paying for a service that you are not providing and not in a rush to sort out?

  • Rivers_Slowmo CM Kerplunk (@Rivers_Slowmo) reported from Cardiff, Wales

    @EE Any known issues in Cardiff CF11 please? No websites loading and my work VPN has dropped off for about 15 minutes now. Have reset router and the light is ‘aqua’ colour again it still no joy.

  • AndyVaughan21 Andy Vaughan 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🔰 (@AndyVaughan21) reported from Risca, Wales

    @SteveRoussellee @EE 3 hours and no response. Either the signal is that bad that they haven’t received it or they don’t give a ****.

  • chickenshed24 sheryl fussell (@chickenshed24) reported from Rudry, Wales

    @EE My week is very frustrating , no mobile network since last Thursday and having chased for an update your company don't seem to be interested in solving the problem quickly. Can't make business calls but apparently you don't guarantee a network connection so why am I paying you??

  • thelee_x_w lee williams (@thelee_x_w) reported from Cwmbran Central, Wales

    Anyone else fed up of @EE got ripped off in my last upgrade, been in twice recently to try n upgrade another line and their systems are down. Might it be time to change my provider? Anyone suggest a good one?

  • LukeSomerset 𝕃𝕦𝕜𝕖 𝕊𝕠𝕞𝕖𝕣𝕤𝕖𝕥 (@LukeSomerset) reported from Cardiff, Wales

    Been an @EE customer for donkeys years and level of customer service I have had today is shocking!

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    Well 1st day with @EE and already they have ****** up , there's me thinking the switch from @VodafoneUK was going to be an improvement but boy was I wrong , these 2 are both as bad as each other, as you were, Benny out

  • garthomas78 Gareth Thomas 🏳️‍🌈☢️🗺 (@garthomas78) reported from Mountain Ash, Wales

    .@EE can’t log onto my account? Are there any issues this evening? Can’t even reset my password!? 🤔

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @EE Morning. No signal in Cardiff. Any known issues?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • v_boy_d_lux v'boy d'lux (@v_boy_d_lux) reported

    @EE Dear EE, can you please tell me the providers that don’t charge for data roaming in the EU? Asking on behalf of a pissed off customer. Cheers!

  • havethevaccine Danny Victor (@havethevaccine) reported

    @EE @scottwaine Your service is a joke nobody answers the phone !!

  • CarlEvans1970 Carl Evans💙 (@CarlEvans1970) reported

    @EE Is there an outage? I've not had any data coverage (Calls.MMS, Internet) since 10am this morning - NW3 London.

  • jstratis The Standard Dr Justin Stratis (@jstratis) reported

    @EE I'm trying to get in touch with your customer service dept but I keep getting kicked off the line. I'm calling from overseas so staying on hold for 30+ minutes at a time is not affordable - please tell me how I can speak with someone directly without going through this again!

  • locosha1 locosha (@locosha1) reported

    @EE Yes & it’s not working saying it will charge me , it appeared before for me few weeks ago so I’m very confused

  • PetraKirijo Thempress Petra (@PetraKirijo) reported

    @EE It's okay now, I rang up on my way to work and they solved my problem. Thanks for the reply!

  • petra_simpson petra simpson (@petra_simpson) reported

    @EE hi can you please help. I have an a20e and can't find WiFi calling. Got a text saying work was being done and to use it to make calls and texts

  • ichardwilliams Richard Williams (@ichardwilliams) reported

    @josieevegallo @EE I experience same when my business account was disabled I thought it can't be fixed again, untill I was referred to @zaddyricher22 he help me to get it back in 50minute's He is experts in recovery any kind of account issue

  • CaptainSycko Sycko (@CaptainSycko) reported

    @EE I’m getting extremely bored of your weak mobile phone strength in the LS25 area. Constantly lost/weak signal every time I enter a building. This is has been happening for absolutely ages, it’s about time you compensated customers

  • TheyCallHimR R (@TheyCallHimR) reported

    @EE Yes things are okay when I walk 10 to 15 minutes outside the area, which is not good enough. When are you going to fix this? Same thing happened again now with my phone call. I want to make a complaint, can you arrange for someone to call me on Sunday? Thanks