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EE

EE outages and service status in King's Cross, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in King's Cross, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in King's Cross, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 8: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near King's Cross, England

The most recent EE outage reports came from the following cities: London, City of Westminster, Southwark, Poplar, Croydon, Wembley, Ilford, Hammersmith, Lambeth, Tower Hamlets, Wandsworth, Barnet, Enfield Town, Greenford, and City of London.

CityProblem TypeReport Time
London Internet 4 hours ago
London Internet 6 hours ago
City of Westminster Internet 1 day ago
London Phone 1 day ago
London Wi-fi 1 day ago
London Internet 1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near King's Cross, England

Latest outage, problems and issue reports in King's Cross and nearby locations:

  • bukkushan
    🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • jr_svb
    John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • Ross7Perry
    Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • DKaretsos
    dominnique karetsos (@DKaretsos) reported from Richmond, England

    @EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Yeah EE I get no data signal in my street, nor in Streatham Hill, Balham, even London Bridge

  • stevejnorris
    Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • DaveArnold91
    Dave Arnold 🏳️‍🌈 (@DaveArnold91) reported from Lambeth, England

    @dnlchrlsklly @EE Average in central. Poor service in Fitzrovia/Marylebone tbh.

  • NandaSurabhi
    Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

  • naazalii
    itsmenaaz (@naazalii) reported from Poplar, England

    @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

  • simonfromharlow
    SfH (@simonfromharlow) reported from Stratford, England

    @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

  • wesdbag
    Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • Charis_Ath
    C. Athanasopoulos (@Charis_Ath) reported from Watford, England

    @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

  • davidmoritz
    David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • NandaSurabhi
    Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

  • AmbroseBarnaby
    🎄 Barnaby and Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby

  • naazalii
    itsmenaaz (@naazalii) reported from Poplar, England

    @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

  • davidoxley1982
    David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • Lochlanndg
    Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • glitch_b1
    GlitchB1 (@glitch_b1) reported

    @EE WOW! Got an automated message in my DM saying there isn't "no known issues" even with photographic evidence of no signal.. avoid these cowboys

  • Laura11389
    Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • andyphillips80
    Andy Phillips (@andyphillips80) reported

    @EE why does one handset work in Spain and another doesn’t-both on the same account how am I supposed to stay in touch with my business-poor

  • Lisa73059088
    Lisa (@Lisa73059088) reported

    @EE your customer service in western rosd brighton . Needs looking at . Never dealt with most unhelpful person ever . Yes i know its hot and we dont wanna work but if customer comes in leadt try not tell me phone not used to this weather really

  • perks0fsue
    🌼🌼🌼 (@perks0fsue) reported

    @EE It’s fine at the moment , but I think I’m going to swap to O2 or TESCO because I’ve had enough of paying 18O for three phones for me my brother and dad , and getting crappy signal

  • DanMetcalf007
    Dan (@DanMetcalf007) reported

    @EE Just FYI everyone, EE just turned off all 3g home signal boxes ... For no reason. It's WiFi calling or nothing if you're in a bad area now. Go figure.

  • alwayschenford
    chenforrrrd (@alwayschenford) reported

    @DameWashalot1 @EE Same thing here - not receiving calls or messages & now it's saying I'm not registered to the network

  • lynnos
    sofargone (@lynnos) reported

    I guess I’m disappointed because up till May this year I’ve found @EE customer service to be brilliant. Yet @O2 is pricing to offer a much better contract to upgrade.

  • lonefox98
    Owen Vincent (@lonefox98) reported

    @EE Setting data up. To getting this new phone nothing but amazing customer service until now. I would like an apology and will be deleting my tweets, was very inappropriate and unprofessional

  • FarmerButlin
    AB (@FarmerButlin) reported

    Is @EE down?