EE Outage Report in King's Cross, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in King's Cross, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in King's Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near King's Cross, Greater London, England
The most recent EE outage reports came from the following cities: City of London, Enfield Town, Harringay, London, Wembley, Southall, Southwark, Hounslow, Waltham Forest, Newham, Croydon, Hackney, Brentford, Paddington and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near King's Cross, England
Latest outage, problems and issue reports in King's Cross and nearby locations:
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petrolheadharry
(@HarryHardy91) reported
from
Bromley, England
@ee down again ? Not able to make any calls or internet
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Lydia Pluckrose
(@EatOutLots) reported
from
Camden, England
Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?
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radz
(@rtkosha) reported
from
Stratford, England
@EE my network isn’t working well today at all, can’t seem to stream any sort of content :(
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Veena Patel
(@VeenaPa42103967) reported
from
Croydon, England
@EE If you work for ee then my issues has gone to complaints and no manager had attempted to call me like advisor have said. I spoke to on the web chat who clearly was reading from a script saying he’s a manager. But wasn’t even in this country.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
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Steve N
(@stevejax2003) reported
from
Eltham, England
@EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer
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Mandyphin28
(@mandyphin28) reported
from
Camberwell, England
@EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Dan Flynn
(@DanWantsTech) reported
from
Twickenham, England
@EE I bought a Smart 5G Hub from your George Street, Richmond store and they suggested I should get 100-200mb on 5G as I live on the same street. I know mobile signal speed can vary, but I'm only getting 15-25mb on 5G during the day when I need it to work from home. Can you help?
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Paul Durrant
(@Leafs1201) reported
from
Bushey Heath, England
@EE I’m with EE and want to upgrade, but wow the price plans have gone crazy expensive, I can get the same phone and same plan on a different network for £30 less per month than what EE want to charge me for upgrading, guess I’m saying bye bye to EE.
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Ryan
(@r_condy) reported
from
Camden Town, England
@ThreeUKSupport @ThreeUK are THE worst company I have ever, ever had to deal with. The customer service online, on the phone, everything is just diabolical. Thank god I left and went to @EE who’s customer service are impeccable.
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Francis
(@francisuk1989) reported
from
Mill Hill East, England
@cabinetofficeuk Didnt get a emergency alert on my samsung galaxy z flip 4 however i did on my google pixel 7 pro both with @EE network.
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ELN 🇧🇷🇯🇵🇮🇱🇬🇧
(@israel63) reported
from
Poplar, England
@EE What stress is listing with EE customers service
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T y k e
(@tykeharvey) reported
from
Worcester Park, England
@ee 5G is worse than there 4G it never blood loads anything
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Hargreaves
(@yealrymadzac) reported
@EE got no mobile signal in Knaresborough are HG5
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Trixie Beresford 💙
(@victoria_a_mc) reported
@EE I bought a sim free iPhone from your website, but haven’t had an email confirmation of the order. I can see the payment on my credit card, so I know it’s gone through. Are you having technical problems?
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Phillip Hughes | #FB | #PE
(@HEW5Y) reported
, @EE One of your Customer Service agents has just made a massive error when I tried to renew three broadband accounts. I have asked to speak to a supervisor and been told one won't be available until Saturday, so I'm reaching out to you to see if you can put right his error?
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c74NcK
(@AgentZara) reported
@EE Tell you what I'll do..I'll call you back once I've obtained an incident number from the police regarding theft of my item. You're not willing to help out so I'll speak to the constabulary and report a theft.
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Damian
(@v_dubster) reported
@gffcontwitch @EE Looks like all BT based internet is down
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c74NcK
(@AgentZara) reported
@EE Tell you what I'll do..I'll call you back once I've obtained an incident number from the police regarding theft of my item. You're not willing to help out so I'll speak to the constabulary and report a theft.
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The Emblem Adventures
(@vickygrimes) reported
@EE Worst customer service I have ever encountered!! Getting conflicting advice from different people with the next one saying the other is wrong. But no attempt to resolve issues. Now awaiting a refund and got to wait 3 weeks!!! Quick to take money. Jokes!!! Stay clear!!
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The Emblem Adventures
(@vickygrimes) reported
@EE customer service has got to be the worst I have ever dealt with. Absolute jokes. Getting conflicting information and when challenged nothing they can do. Owe money back to me and I have to wait 3 weeks!!! Shocking!!!
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c74NcK
(@AgentZara) reported
@EE One of the team will be in touch? What, like today when I was waiting on a call back? 7pm nearly and still nothing. Honestly, you treat customers like crap. What utter nonsense this is. It's theft in the eyes of the law.
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Trixie Beresford 💙
(@victoria_a_mc) reported
@EE I bought a sim free iPhone from your website, but haven’t had an email confirmation of the order. I can see the payment on my credit card, so I know it’s gone through. Are you having technical problems?