EE

EE Outage Report in King's Cross, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in King's Cross, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in King's Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in King's Cross, Greater London, England 02/05/2026 08:40

February 05: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near King's Cross, Greater London, England

The most recent EE outage reports came from the following cities: City of London, Kensington, London, Croydon, Islington, West Wickham, Fulham, Hounslow, Richmond, Harringay, Chigwell, Barnet, Southwark, Bromley and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Internet
United KingdomCity of London Phone
United KingdomKensington Internet
United KingdomLondon Wi-fi
United KingdomCity of London Phone
United KingdomCroydon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near King's Cross, England

Latest outage, problems and issue reports in King's Cross and nearby locations:

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • NeilHadley2 CFCHadders (@NeilHadley2) reported from Kingston upon Thames, England

    @EE hi, I lost all network yesterday and can’t make or receive calls. I have tried the online tips but still@not working?

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    Disgusted @EE I have been a customer since 2008 & decided to get broadband. Have been left without internet for 2weeks Told I had an appointment 8-1 today & no one turned up so leaving & changing my mobile contract! Useless customer service! #ee #avoidee #terriblecustomerservice

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • Chloe_Driver Chloe Driver (@Chloe_Driver) reported from Borehamwood, England

    @EE Absolutely Disgusted! Been without internet for 2 weeks! Was told someone would come today 8 -1& no one attended. I have had my mobile contract with you since 2008 so definitely will be leaving in November! Terrible customer service! #eebroadband #terriblecustomerservice #ee

  • yusif0ali Yusif Ali (@yusif0ali) reported from London, England

    @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

  • karenbull2301 Karen Bull (@karenbull2301) reported from Shenley, England

    @EE Hi, I’d like to know how my 83 year old mum has been sold an 18 month broadband contract, from my bank account, when she only popped in for mobile help. Complaint raised, no response, but you’re already started billing me. Impressive, she only popped in last Saturday!

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @EE Hi just an update, I spoke with one of your Newcastle based colleagues around 11am this morning and she said she would send me a code in an email so I could access the MyEE service in order to top up data on my iPad, I’ve still not received this code either via text or email 1/2

  • CyclingLawLDN Rory McCarron (@CyclingLawLDN) reported from London, England

    @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

  • JKBartsHeart Jonathan Kelly (@JKBartsHeart) reported from Kensington, England

    @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @EE really bad service I just want to. Gift data and it’s not working online or on the app

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

  • StuABedford Stuart A (@StuABedford) reported from Paddington, England

    Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

  • kingdaddy_pants Mark Johnson (@kingdaddy_pants) reported from Watford, England

    @EE is there an issue with broadband connection in the Watford area ? Since yesterday my connection is randomly dropping

  • huwkan Huw (@huwkan) reported from Poplar, England

    @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

  • craig_mcrae Craig McRae (@craig_mcrae) reported from Lambeth, England

    @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rygeorgetilley ЯYΛN 💎 (@rygeorgetilley) reported

    @EE I’ve just messaged you on DM. can’t answer my questions but take my money like that? new I should’ve gone with another network

  • CoysPeter Peter #Socialist #COYS ⚽️ Climate (@CoysPeter) reported

    Hi, @EE is your service down, I cannot get a signal (Norfolk) ?

  • Skittles7 Lucy (@Skittles7) reported

    @EE belated Christmas present - fancy fixing my internet seeing as it’s been down for almost 24 hours?

  • MrsRusbridge Clare Rusbridge (@MrsRusbridge) reported

    Changed phone provider for my son to see what @EE is like ordered the new iPhone for him- promised it was in stock and would get here before Christmas- still waiting- dreadful service - should’ve stayed with 3!

  • davidusroberts David Roberts (@davidusroberts) reported

    @EE I’m unable to access my online account. I’ve requested password reset but link not in emails or trash! Can you help?

  • VictoriaWardman Vicki Wardman (@VictoriaWardman) reported

    @EE Hi, I put a new SIM card in my phone 24 hours ago. I was told I wouldn’t need to activate it but I have had no service since, and my old SIM has been deactivated. Is there anything you can do to check what’s happening? Thanks

  • DannyMc10694492 Danny Mcgrath (@DannyMc10694492) reported

    @EE having an absolute nightmare getting my £300 mastercard that should have come with my handset that I ordered in November. Being passed back and forth from the mobile care team to the rewards team and no one seems to be able to sort this. Can someone please help me

  • Rawsiie Ross B (@Rawsiie) reported

    @EE how do I get out of a sim only contract? I have been with you for absolutely years, renewed last year 24mo contract, another year left to go and the signal I get with EE is utterly shambolic. It literally works nowhere. Something to do with a 'network guarantee?'...

  • Spetmologer Bernard Whittaker Ψ #BorisLIARnoAlcoholic ! (@Spetmologer) reported

    @EE BT Sport app is working, only on day THREE of ringing up to get the issue resolved ! I am.staggered that due to ERRORS made by and acknowledged by one of your managers, I was expected to do all the running around, returning a phone because ONE ADVISOR UPGRADED the WRONG NUMBER !

  • Roxyarnie1 Roxyarnie 💙 ⛱️ (@Roxyarnie1) reported

    @Ant8Johnson8 @ThreeUKSupport Wow! I've never had any issues with @EE like that. Shameful!