EE Outage Report in King's Cross, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in King's Cross, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in King's Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 05: Problems at EE
EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near King's Cross, Greater London, England
The most recent EE outage reports came from the following cities: London, Barking, Hackney, Camden Town, Hounslow, Paddington, Newham, City of London, Southwark, Poplar, Croydon, Wandsworth, Harringay, Enfield Town and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Wi-fi | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near King's Cross, England
Latest outage, problems and issue reports in King's Cross and nearby locations:
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ponkysue
(@ponkysue2) reported
from
Hounslow, England
@EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Kirua
(@yehbmb) reported
from
Islington, England
@EE hey no service since this morning
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DarkBeige
(@Beige29) reported
from
Merton, England
Now I have the truly truly shit @EE freeview package (literally the worst selection of channels on earth but boy is it cheap broadband) I only watch the main 5 channels or SVOD. W, Dave, ITV2 etc are dead to me
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KG
(@kerem6okce) reported
from
Hackney, England
He deleted the tweet I couldn’t even see it. @EE needs to terminate ungrateful customers like this man.
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Ekramul
(@ehoque007) reported
from
East Ham, England
@EE Ridicilous protocols in place just to reset my online account password. Now need to go into a store with my ID! Not necessary. 10 years plus customer. Shame.
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holly
(@ANOBRAINHOLLY) reported
from
Hounslow, England
hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.
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dominnique karetsos
(@DKaretsos) reported
from
Richmond, England
@EE your network has been down for 4 days now in Twickenham ! Not good enough and yet you want me to pay full price for no service / network
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Taimour
(@Taimsss) reported
from
Camberwell, England
@EE been a loyal customer for many years with multiple lines.... time for an upgrade think its time to move to @ThreeUK! As @ThreeUK are offering me a better deal for £17 cheaper. Your customer service agent response was "Okay, Cool!" #poorservice #
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE Im an unhappy customer I pay circa £50 a month for a mediocre phone & contract I have 11 months left on my contract & feel Im being taken for granted Im very dissapointed & dissatisfied I would not recommend your company Do the right thing #MobilePhones #EE #poorservice
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Mr P
(@adrian_pennelli) reported
from
Hackney, England
Ah well. So it will be good riddence to @EE at the end of my contract and hello to @virginmedia and @Virgin as they have been excellent dealing with my wife's issues unlike you lot. Dreadful service from @EE where the customer is taken for granted. #poorservice #poorcustomercare
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Mazi Pita®️ 🇳🇬🇬🇧
(@Mazipita) reported
from
Barnet, England
@EE I know my contract is expiring. Stop reminding me like you like we are friends. You only want to tie me down to another 24 month contract..
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Kurt Kiefer
(@k1rtk) reported
from
Ealing, England
@ThreeUK @ThreeUKSupport supposed to have ported my number from @EE yesterday, didn’t happen. Promised it would today and thus far hasn’t! V poor!!
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David
(@David25892) reported
from
Lambeth, England
@EE shocking customer service. My complaint has been going on for weeks now and your staff are refusing to let me discuss with a manager. Not what I expected from EE.
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🎄 Barnaby and Chris 🎄
(@AmbroseBarnaby) reported
from
Richmond, England
@EE I haven’t been able to access much internet for two days in Twickenham on my mobile device. are there any issues. Thanks Barnaby
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
So @EE when you say you wouldnt is that because you physically can't or is it because you choose not too despite the fact you're going to loose a customer. Unbelievably poor. #poorservice #EE @MartinSLewis @BBCWatchdog
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Daniel Singleton
(@DSingleton_) reported
from
Ilford, England
Every week I get an unsolicited text from @EE telling me they are sorting out issues in my area. It never gets better I lose every call in my house. Not so much everything everywhere - more nothing nowhere! I’m seeking a new provider for me and my org. #mobilephone
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Mr P
(@adrian_pennelli) reported
from
Croydon, England
@EE One of the worst companies I have dealt with and owned by BT too Loyalty to them appears to mean not one jot But loyalty is a 2 way door so I'll let my dreadful contract run out & walk away All they do is take take take #shockingcustomercare @MartinSLewis @BriTisHTeleCOmz
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jay M
(@JmPoker87) reported
@EE I am getting No service all the time since this. The only time I get service which was for a few minutes is when the battery dies and I charge back up or when I reset the Network Settings. Why has this happened?
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Gemma Giles x
(@Gemma_Giles) reported
@EE I have tried 3 times and no one can help me, i got a number for collections team but the number doesnt work!! How can you contact anyone if you are not accepted for not being a ee customer or the numbers arent working
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Paul Clayton.
(@Claytoncast) reported
So I’ve taken the plunge and ditched @ThreeUK who now admit coverage at my home is bad (only been a customer for six years!) and moved to @EE Fingers crossed - lets hope it’s not frying pan to fire!
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Henriette Smolka
(@SmolkaHenriette) reported
@EE - Your customer service is appalling. I have issues with reception, so phone 150 for help. Asked for a supervisor in the process, she then proceeded to tell me I refused to complete the diagnostics.
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Emily Moore
(@emilybmoore) reported
@EE hi the signal has been so bad for the past few days- saying I have 4G and 3 bars but nothing is loading and says no internet. I’ve restarted my phone so many times it’s really not okay - has there been a problem across Oxford..?
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Emma Wayland Smithers
(@anicegreenleaf) reported
@MarkDiacono @bt_uk @EE WOW. bad job
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Nikki Kennedy
(@xxNJKxx) reported
@EE think s there issue other your website t the moment? I keep getting disconnected from live chat and when I’m clicking on handsets to look at I get an error page and have to keep going back
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Jay M
(@JmPoker87) reported
@EE My phone Iphone 7 was updated on Saturday and I received a message from EE that we have updated some of your network settings. Please restart your phone to make sure it's up to date.
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Gemma Giles x
(@Gemma_Giles) reported
@EE - an old customer trying to pay a old bill & its impossible to talk to anyone!! Obviously you dont recognise my phone number as its from a different provider & doesnt let me continue the call, how am i meant to call now when the other contact numbers from the site dont work
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Fashion Twist TT
(@uripuri) reported
@EE can someone dm me pls, on going issue lasting 6months is causing me real distress now. I contacted @AppleSupport as suggested but they advised to talk to network provider. Either of you pls help!!!