EE Outage Report in Charlton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at EE
EE is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent EE outage reports came from the following cities: London, Barnet, Croydon, Wandsworth, Purley, City of London, Barking, Hackney, Ilford, Romford, Southwark, Paddington, Waltham Forest, Islington and Coldblow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Barnet |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet | |
| Wandsworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Brad
(@bradders2203) reported
from
East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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James
(@jfkent93) reported
from
Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
I joined @EE not 4 weeks ago. Check out their record... 1) sent my chip to the wrong address 2) conflated my account with them with some other poor soul. Therefore mixing all and theirs details! 3) then after 3weeks of no phone use, they send me a data only sim... Meanwhile...
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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Charlie Tebbs 🙋♂️
(@Chazacox) reported
from
Barnet, England
Great service from @EE over the last couple of days. Matched a cheaper offer for my upgrade with no hastle. Buzzing.
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Richard Knights
(@dknights) reported
from
Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Radh
(@radhthefirst) reported
from
East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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KatyHughes🖤
(@KatyJaneHughes) reported
from
Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
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Gareth Wyn
(@garethwyn70) reported
from
Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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mark garratt
(@markjg65) reported
from
Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@EE Is online chat not working
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Abigail K
(@abikatldn) reported
from
Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Samantha-Jay Clegg
(@07samanthajay) reported
from
Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
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Baserbillion Art
(@BaserbillionArt) reported
from
Bromley, England
When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sinister Pixel
(@SinisterPixeLP) reported
@EE This wound up being a Cloudflare DNS error (since I don't use the EE DNS. Factory reset of the router solved the issue
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Robert Brooks
(@santeange1620) reported
@EE EE have lost a very loyal customer for many many years
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🎮 Stewie Marsh
(@SweptSquash) reported
@EE Thanks for the help David, we actually did this yesterday after loosing internet connection entirely. Spoke with the help team over the phone and we now have an Openreach engineer coming out tomorrow to look at the line.
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nicky barber
(@newlipgatefarm) reported
@mmgordon @EE Glad it's not me going stupid . perhaps they don't want our custom anymore
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Nichola Louise Beighton
(@BeightonLouise) reported
@mouthwaite @EE My partner had an issue with his EE phone, it was insured and they replaced it in store the same day and added the insurance premium to his next bill, maybe worth requesting they do the same for you.
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Kirkstall Fisheries
(@kirkfisheries) reported
@mouthwaite @EE You would not get that service at my shop.
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nanna💙
(@nanna_r3d) reported
@mouthwaite @EE Switch supplier bad customer service no loyalty
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Joshua Dale #GSBOUT
(@Eva___Dreams) reported
@EE I can’t make or receive phone calls. Please help. I’m waiting to hear back from jobs
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Tina
(@ninjanan59) reported
@mouthwaite @EE That is so bad xx
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roni
(@roni9uk) reported
@mouthwaite @EE Hubby had the same problems moved to o2 no problems