EE outages and service status in Charlton, England

Problems in the last 24 hours in Charlton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Charlton, England

The most recent EE outage reports came from the following cities: Southwark, Ilford, City of London, Hackney, Beckenham, Newham, Waltham Forest, Poplar, Lambeth, Tower Hamlets, and Leyton.

City	Problem Type	Report Time
Southwark	Total Blackout	4 hours ago
Ilford	Internet	3 days ago
Southwark	Internet	4 days ago
City of London	Total Blackout	6 days ago
City of London	E-mail	7 days ago
Hackney	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Charlton, England

Latest outage, problems and issue reports in Charlton and nearby locations:

• 
  Rochana Jackson (@rochanajackson) reported 5 minutes ago from Camberwell, England

  @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

• 
  Steve N (@stevejax2003) reported 5 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

• 
  Zarghum hassan (@Zarghum) reported 11 minutes ago from Ilford, England

  @EE really bad service I just want to. Gift data and it’s not working online or on the app

• 
  Radh (@radhthefirst) reported 25 minutes ago from East Ham, England

  @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

• 
  Harry Bilbao (@harrybilbao) reported 26 minutes ago from Poplar, England

  @EE Thanks after spending about two hours waiting to chat to a customer service representative. I am completely shocked to see the horrible service provided by him. God forbid I was paying for a service.…. Oh… wait. I am!

• 
  Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported 27 minutes ago from Ilford, England

  @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

• 
  Stephen Hines (@hines_stephen) reported 27 minutes ago from Camberwell, England

  Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

• 
  ✌🏻Moofie✌🏻 (@MusicMoofie) reported 31 minutes ago from Bromley, England

  For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

• 
  Baserbillion Art (@BaserbillionArt) reported 36 minutes ago from Bromley, England

  When joining @EE is the worst business decision you’ve ever made... as a care manager for the elderly and disabled I hoped to be contactable 24/7, Unfortunately I’m not and I’ll be explaining why in detail... #clapforcarers #nhs

• 
  PapaQ69 (@AddicksGlenn69) reported 39 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Ravi Dheer (@RaviDheer) reported 40 minutes ago from Camberwell, England

  @EE what is going on? Can't connect to the App, my 5G is just about getting 3Mbs. The service is supposed to be the best coverage in the country. I live in London and I feel like I have dial up speeds. Sort it out. I'm sick of this, it's constantly happening. No I won't DM you

• 
  Jason Fey (@fey_jason) reported 43 minutes ago from Bexleyheath, England

  @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 46 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Shannon/Sharon (@duffshan) reported 48 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Michael Wilkinson (@ThatMichaelW) reported 49 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  James Meredith (@Jamesmeredith) reported 52 minutes ago from Camberwell, England

  @EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

• 
  G R A Y B U R N (@PaulGrayburn) reported 53 minutes ago from City of London, England

  @EE But I’m expected to carry on paying for a poor service?

• 
  PapaQ69 (@AddicksGlenn69) reported 55 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  James Gill (@JamesGillComedy) reported 58 minutes ago from Bromley, England

  Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏

• 
  Ayo (@Ayoolanaa) reported 58 minutes ago from Hackney, England

  @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Seb (@SebParkinson) reported 4 minutes ago

  @EE I'm already on with a formal complaint about my abysmal service. Hoping you'll let me out of my contract so I can go with a provider that actually delivers what the customer is paying for.

• 
  john jakes (@jakesy69) reported 4 minutes ago

  @EE why can I not get @GBNEWS on my tv apps I pay good money for this service but I’m not getting what I pay for

• 
  Shaun (@shaun___97) reported 5 minutes ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  HockeySemp (@HockeySemp) reported 11 minutes ago

  @EE Your Spend Cap tool has failed. My app shows £0 (attached), but you let a call run up £34 and only texted me after it ended. This is a clear breach of @Ofcom rules on preventing bill shock. I have a formal complaint (C10001911500) and need this credited. Please advise.

• 
  J (@Daylightfire) reported 11 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

• 
  Mared Williams (@mared_williams5) reported 11 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  Slimming World With Lord Paul (@SWWithLordPaul) reported 11 minutes ago

  What’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?

• 
  Mo (@mohoosenplus) reported 12 minutes ago

  @EE my number won’t work for iMessage help 😞

• 
  Ian Wardell (@ian_wardell) reported 17 minutes ago

  @EE I don't understand why EE is assuming I live there already. Obviously, people will often want broadband installed before they actually move in. This surely can't be your policy? Surely they can't be that stupid??

• 
  Micky Jones (@MickyJones_) reported 18 minutes ago

  @EE The app is still down and I can't see my order on the website even though its went through