EE Outage Report in Charlton, Greater London, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Charlton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, Hackney, Poplar, Newham, London, City of London, Croydon, Wandsworth, Paddington, Harringay, Enfield Town, Hammersmith, Dagenham, Coulsdon and Mayfair.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...
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Angela Magny
(@AngelaMagny) reported
from
London, England
Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.
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Phil
(@feyipuk) reported
from
Stifford, England
@EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?
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IanEastLondon
(@ianeastlondon) reported
from
City of London, England
I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.
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Rob Cockerton
(@bertie_cee) reported
from
London, England
@MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me
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Sam
(@Covey_75) reported
from
Islington, England
Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!
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Matthew Sexton
(@matt_sexton) reported
from
Croydon, England
@Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.
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Zedroy Rodrigues
(@ZedroyR) reported
from
Erith, England
@EE worst provider and customer service for tv and Internet. Tweeting this every hour till I get my services back!!
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Phil
(@feyipuk) reported
from
Erith, England
@briavelsjon @EE That is literally what I did. I logged it with the the app and I tweeted it here. There was no signal in somewhere I'll likely go back too. Is it a dead spot? If I don't say anything, nothing will change. I really could log onto indoor WiFi where there was no signal? Whose?
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.
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Rizwan Ahmed
(@RizKundi) reported
from
Blackheath, England
@EE I am at Silvertown London E16 and your internet service is terrible since this weekend
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Andy Betts
(@abetts2022) reported
from
Stone, England
Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2
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Dave Ahern
(@CorkGourmetGuy) reported
from
Merton, England
@__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.
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Francis
(@francisuk1989) reported
from
Mill Hill East, England
@cabinetofficeuk Didnt get a emergency alert on my samsung galaxy z flip 4 however i did on my google pixel 7 pro both with @EE network.
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Faisal M
(@Faysal_noor) reported
from
London, England
@EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jord
(@jord_mca) reported
@EE Hi there. Is there an issue with you app. It keeps asking me to sign in then directing me to your webpage to do so then when I return to your app it asks me to do it again?!
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Victoria Kinnaird
(@v_kinnaird) reported
@EE hi guys, are you having issues with your webchat? I’ve been connected for 20 minutes waiting for an agent, and every few minutes I get an error at the top saying “connection unavailable”, then it goes to “connection re-established” but an agent has yet to join the chat
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Christopher 🇯🇵🇯🇵🇯🇵🇯🇵
(@chrissy872) reported
@Angiewa88627417 @EE Am having the same problem still not fixed
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Christopher 🇯🇵🇯🇵🇯🇵🇯🇵
(@chrissy872) reported
@Angiewa88627417 @EE Got it dunno why they changed the app its stupid 🙄
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Vas
(@tavonyms) reported
@EE Ok, I will let her know although I'm rather confused as to what there is to discuss as EE have already supplied her with a signal booster because the reception in her area was so poor she couldn't get a signal and now that the boosters have been disabled she again has no signal.
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FamilyK613
(@FamilyK613) reported
@EE web browser/internet is v slow&can’t make what’s app/face time calls for a good few days now. All fine when using Wi-Fi though. Apple said it’s to do with EE. Please advise as not getting anywhere with your website. V frustrating!
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Eleanor Brailsford
(@e_brailsford) reported
@MarcAllera @EE your vile money grubbing company have deactivated my 88 year old mum's in credit sim card for her mobile she uses for emergencies just because she's not had to use it for a while , as a result me and my family have moved to another network and will never use EE again !!
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Amanda
(@MillyMolly1987) reported
@EE @ofgem Phone traded in, received confirmation on 29/4.Yet after 3rd discussion, still not getting discount. Same process - emails and complaint calls. Isn’t this tantamount to theft of property if you haven’t paid me for it? #poorservice #loyaltydoesntpay #wheresmyproperty
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@bt_uk @EE #btopenreach have you no shame? 12 days to go and fix a basic internet issue due to lack of engineers 😒 in Surrey
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LynLawrenson
(@PCCNS_Lyn) reported
from
Pilling, England
@EE the contract you offered was processed incorrectly, yiu say you have no record of the deal agreed! I've been on the phone now for 60 minutes and still no resolution. Incredibly poor customer service