EE Outage Report in Charlton, Greater London, England

Problems in the last 24 hours in Charlton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Charlton, England

The most recent EE outage reports came from the following cities: London, Southwark, Poplar, Croydon, Ilford, Hammersmith, Dagenham, City of Westminster, Tower Hamlets, Romford, Wandsworth, Barnet, Enfield Town, City of London, and Thornton Heath.

City	Problem Type	Report Time
London	Internet	26 minutes ago
Southwark	Wi-fi	27 minutes ago
Poplar	Internet	4 hours ago
Croydon	Total Blackout	5 hours ago
London	Internet	6 hours ago
London	E-mail	9 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Charlton, England

Latest outage, problems and issue reports in Charlton and nearby locations:

• 
  Dave Ahern (@CorkGourmetGuy) reported 45 seconds ago from Merton, England

  @CagedChef457 @EE They've billed me for 2 months, and cut me off even though on the app it says my payment isn't due until the 29th. Their level of incompetence is utterly breathtaking. Their also still charging me for a mobile phone I paid off in March & when I tried to fix it they hung up on me

• 
  Sam (@Covey_75) reported 2 minutes ago from Islington, England

  Lazy incompetent @DPD_U_K 🤬 Waited 3 days for a delivery from unhelpful @EE only for the useless courier to keep saying no one's in, poxy service!!!

• 
  Dave Ahern (@CorkGourmetGuy) reported 5 minutes ago from Merton, England

  @__Samantha8 @EE I was with BT, I got an email saying I'd requested to cancel my service (which I hadn't), they said there was no way for them to stop it being cancelled and I had to switch to EE and pay more but that I'd get EE TV included, which I've never even connected as I don't want it.

• 
  Lydia Pluckrose (@EatOutLots) reported 6 minutes ago from Camden, England

  Hi @EE My 5G hasn’t been working since Thursday meaning no signal or data…. Not great when trying to navigate with no wifi. How can I reset/ update?

• 
  Dave Ahern (@CorkGourmetGuy) reported 16 minutes ago from Merton, England

  The last time I called @EE to try and sort out being overcharged for my mobile bill, I spent 1hr and 10mins on the phone to 5 different people in 4 different teams in 2 different countries and they eventually cut me off, without sorting the problem and never called back.

• 
  Dave Ahern (@CorkGourmetGuy) reported 18 minutes ago from Merton, England

  @__Samantha8 @EE I did when it first started. I explained i had not requested to cancel my service. The request had been made at 2am. They said there was nothing they could do to stop the account being cancelled and I had to switch to EE. Apart from anything my broadband is slower now aswell.

• 
  Faisal M (@Faysal_noor) reported 20 minutes ago from London, England

  @EE very poor signals (reception) coverage since last 10 days around Redbridge Station (IG1) area. Can you please rectify this as it’s causing so much issue and unable to make calls and use internet most of the time. Thank you

• 
  Andy Betts (@abetts2022) reported 24 minutes ago from Stone, England

  Appalling service from @ee @samsung @Bluewater. Booked 8:30pm repair to splitting screen on Flip phone and firstly they said it's too late to repair it, so why offer such a time and secondly a small mark on the outside of the phone means that a poorly manufactured, and 1/2

• 
  Matthew Sexton (@matt_sexton) reported 28 minutes ago from Croydon, England

  Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

• 
  Matthew Sexton (@matt_sexton) reported 29 minutes ago from Croydon, England

  @Ofcom Thanks, I will. The inability to turn off @EE's voicemail on their digital voice landlines is a serious, unresolved issue.

• 
  Francis (@francisuk1989) reported 34 minutes ago from Mill Hill East, England

  @cabinetofficeuk Didnt get a emergency alert on my samsung galaxy z flip 4 however i did on my google pixel 7 pro both with @EE network.

• 
  Rizwan Ahmed (@RizKundi) reported 35 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  IanEastLondon (@ianeastlondon) reported 35 minutes ago from City of London, England

  I’ve just had the pleasure of talking to @EE customer services. The person I spoke to kept insisting that the government set inflation and that EE have no choice about increasing their prices. Apparently the government makes them. Duh.

• 
  Rob Cockerton (@bertie_cee) reported 38 minutes ago from London, England

  @MarcAllera absolutely exhausted with trying to end my contract with @EE I pay £105 a month which increases by £12 in april! Countless drop calls! Poor coverage yet my work colleagues on Tesco mobile laugh at me! I want to reduce my monthly bill but told I cannot

• 
  Phil (@feyipuk) reported 38 minutes ago from Stifford, England

  @EE That is what I'm reporting. If the only way to check if there is a problem with signal is to go to an area with signal to check, that's not very useful in an area with no signal. Is there no way to submit a signal reading to help in the future?

• 
  Neil Higley (@NeilHigley) reported 43 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Cllr Paul Kohler🔶SW19 (@PaulKohlerSW19) reported 44 minutes ago from Merton, England

  Given cost of living crisis should @EE adopt @VodafoneUK’s approach on phone/airtime deals by setting up 2 contracts: 1. An open ended one for the phone service 2. A handset repayment plan, not subject to CPI increases, which automatically ends once paid off? Please retweet

• 
  Mandyphin28 (@mandyphin28) reported 46 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Dave Ahern (@CorkGourmetGuy) reported 51 minutes ago from Merton, England

  Time on the phone to @EE today has now surpassed 2hrs and 20mins, trying to sort out their hysterically bad customer service.

• 
  Angela Magny (@AngelaMagny) reported 59 minutes ago from London, England

  Are there any network issues @EE ?? In central London and have no data or voice. Only able to use phone on Wi-Fi. Have tried rebooting, airplane mode etc.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Woodsin (@JohnWoodsin) reported 8 minutes ago

  @tomthewebcoder @EE oh sorry tom you have to act fast well have you try contacting your support team or try checking your passwords correctly ? if you have done that please kindly reply me inbox i have same experience before and i got it fixed may be i can also help here

• 
  Elz_tweets (@Elz_tweets) reported 11 minutes ago

  @EE Hello, I have received a PAC code and am moving over to another provider. How do I cancel my contract?

• 
  Andy Gregory (@Gregsop) reported 12 minutes ago

  @EE Now been waiting since SUNDAY for a call back. Disappointing with me being a customer since 1997 and having spoken to an EE representative about other things yesterday and assuring me he would leave notes for someone to call me...

• 
  Muntazir e Mahdi (@TigerZindaHay) reported 14 minutes ago

  @Ofcom @EE Your nonsense policy say that no network can guarantee coverage inside the homes in UK so they milk this policy 🙄

• 
  Impablomations (@Impablomations) reported 15 minutes ago

  @EE EE website is down, just shows blank screen. Tried on Chrome, Firefox, Opera and Chrome for Android

• 
  Superman is C K (@supertinytimo) reported 16 minutes ago

  @EE hi just a question I took out a Samsung phone with yourselfs never got anything with it like ear pods or the tablet what was that ? Also I pay for 5G and Iv never had that too

• 
  Mike Mason (@MikeMason_CO2) reported 16 minutes ago

  .@EE why is the network down in West Cumbria? It has been for days. No one can even explain why or when it will be fixed. #EE this is appalling customer service. At least bloody well tell us something.

• 
  Tim Reynolds (@Quiescence1) reported 17 minutes ago

  @EE I bought a second hand iPhone6 and had to buy an EE SIM card for £5 to unlock the phone. I never used the SIM and after 180 days EE wiped the SIM clean, stealing my £5! What idiot thought that was a good idea, because I will NEVER EVER use EE in future! *****!

• 
  Sarah Lawson (@Sarrrrahh) reported 17 minutes ago

  @EE Please can someone help me, I am in Paris and can't use my phone / call for help / website chat isn't working

• 
  Ursa Major Gardner (@GardnerLOJ) reported 21 minutes ago

  My @Apple iPhone 11 taken out with @EE on a 24 month contract has just failed on me at the 18months mark. The screen doesn’t respond to touch. Neither company wants to help and it’s going to cost me £205 to rectify. They don’t even know why it’s packed in. Pathetic