EE Outage Report in Charlton, Greater London, England

Problems in the last 24 hours in Charlton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Charlton, England

The most recent EE outage reports came from the following cities: London, Tower Hamlets, Romford, Wandsworth, Barnet, Enfield Town, Hammersmith, City of Westminster, City of London, Thornton Heath, Camden Town, Waltham Forest, Croydon, Leyton, and Paddington.

City	Problem Type	Report Time
London	Wi-fi	6 hours ago
London	Internet	9 hours ago
Tower Hamlets	Phone	10 hours ago
London	Internet	13 hours ago
Romford	Internet	14 hours ago
Wandsworth	Internet	15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Charlton, England

Latest outage, problems and issue reports in Charlton and nearby locations:

• 
  Rory McCarron (@CyclingLawLDN) reported 12 minutes ago from London, England

  @GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service

• 
  Stanley Motown (@stanleymotown) reported 13 minutes ago from London, England

  How do @sky and @EE both claim to be network of the year?

• 
  Huw (@huwkan) reported 14 minutes ago from Poplar, England

  @EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2

• 
  Emyr Glyn Rees (@emirrelevant) reported 16 minutes ago from Tottenham, England

  . @EE I’ve been requesting a call back from your business support for over a month but getting nothing. Call in, I get an answer phone saying try later. Currently paying over the odds because contract is up and you have no interest in helping me. Call me, please.

• 
  PapaQ69 (@AddicksGlenn69) reported 19 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  Ari Gork (@arigork) reported 27 minutes ago from Camden Town, England

  @EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.

• 
  Sam Tucker (@samgwentucker) reported 29 minutes ago from Lambeth, England

  Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀

• 
  PapaQ69 (@AddicksGlenn69) reported 34 minutes ago from Eltham, England

  @EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.

• 
  Zarghum hassan (@Zarghum) reported 34 minutes ago from Ilford, England

  @EE really bad service I just want to. Gift data and it’s not working online or on the app

• 
  Ari Gork (@arigork) reported 35 minutes ago from Camden Town, England

  @EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?

• 
  Tania Hinds (@TaniaTells) reported 36 minutes ago from Lambeth, England

  @EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?

• 
  Kevin Newman (@KevinWNewman) reported 38 minutes ago from London, England

  @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

• 
  PapaQ69 (@AddicksGlenn69) reported 41 minutes ago from Bromley, England

  @EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.

• 
  Yusif Ali (@yusif0ali) reported 41 minutes ago from London, England

  @EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤

• 
  Craig McRae (@craig_mcrae) reported 43 minutes ago from Lambeth, England

  @EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.

• 
  PapaQ69 (@AddicksGlenn69) reported 44 minutes ago from Bromley, England

  @EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2

• 
  Stuart A (@StuABedford) reported 46 minutes ago from Paddington, England

  Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.

• 
  Jonathan Kelly (@JKBartsHeart) reported 54 minutes ago from Kensington, England

  @calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do

• 
  Rory McCarron (@CyclingLawLDN) reported 54 minutes ago from London, England

  @EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...

• 
  Emyr Glyn Rees (@emirrelevant) reported 58 minutes ago from Tottenham, England

  @davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ollie (@olliebeaman6) reported 7 minutes ago

  So crazy how @EE charge £51 with an upfront cost a month for iPhone 13, yet 3 have a deal on for it to be £32 a month with no upfront cost. Hope it’s easy to cancel a phone contract. 🤭

• 
  Ruth (@ruth_mcduff) reported 7 minutes ago

  @EE trying to pick up my boyfriends new phone, arranged to have it delivered to your store in Whitney, Oxfordshire today. Just arrived and it’s closed even though all the signs say it’s open?? Can you help?

• 
  Hathor (@Hathor32563459) reported 8 minutes ago

  @EE I will belive that a HUMAN reads messages, when I see PROOF of that. Besides, DM is not secure, yet you demand that personal details are sent via DM. Cue EE's usual, copy pasted 'sorry you feel that way' dismissal of a CUSTOMER.

• 
  Tommy Bostock (@Tommy_Bostock) reported 8 minutes ago

  Received some shocking customer service from @EE over the last week, and I’m sorry to say it’s not getting better!!!

• 
  Dave Reid (@Buggeredifino) reported 10 minutes ago

  @EE got disconnected on a call to Eimear in your Belfast help centre. How do I get her back? Thanks

• 
  S 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇰 (@villa_bhoy) reported 11 minutes ago

  @EE Hi. Now that I'm on sim only, why is my data connection extremely slow?

• 
  Carl (@officialnucky) reported 13 minutes ago

  @radcliffe78 @EE Yeah I'm getting issues too. I couldn't get an app to load on their 5G earlier so couldn't get my free Whopper from Burger King 😭😭

• 
  Horse Racing Bettor (@RaceHorseBettor) reported 15 minutes ago

  @EE Groomers. Leave the kids alone. You knew it would spark outrage as you turned off the comments. Virtue signalling and bowing down to score Stonewall points as per. It sickens me to the core #WRONG

• 
  Dave 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇿🇦 (@CyclinDave) reported 15 minutes ago

  @EE I thought your complaints team were supposed to actually listen to issues, and then offer a solution not be a completely obnoxious, indifferent and belittling experience. Ian was shockingly awful, the worst customer experience I have ever had.

• 
  Stephen(insert appropriate virtue signalling flag) (@I_Returneth) reported 20 minutes ago

  @EE @BAFTA Perhaps if you stopped ploughing millions into sponsoring this crap you could afford to invest in the network AND honour a contract for a year. Just a thought. 🙄