EE

EE Outage Report in Charlton, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Charlton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Charlton, Greater London, England 01/15/2026 03:55

January 15: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Charlton, Greater London, England

The most recent EE outage reports came from the following cities: Croydon, Newham, Hammersmith, London, Wandsworth, City of Westminster, Dagenham, Dartford, Southwark, Waltham Forest, Fulham, Purley, Hackney, City of London and Romford.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Wi-fi
United KingdomNewham Phone
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomWandsworth Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Charlton, England

Latest outage, problems and issue reports in Charlton and nearby locations:

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.

  • feyipuk Phil (@feyipuk) reported from Crayford, England

    @EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.

  • hanahawkins Hannah Hawkins (@hanahawkins) reported from Brentwood, England

    @EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for

  • agustin Agustin Pesciallo (@agustin) reported from Camberwell, England

    @virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

  • craigwilliamsdj Craig Williams DJ (@craigwilliamsdj) reported from Croydon, England

    @EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬

  • Ayoolanaa Ayo (@Ayoolanaa) reported from Hackney, England

    @EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?

  • carterwebs Max Carter (@carterwebs) reported from Walthamstow, England

    @mrjamesob Remind me to move networks at upgrade time. Not that I’m going anywhere soon but still a really bad move @EE

  • r1b1ker Mike (@r1b1ker) reported from Poplar, England

    @EE Hi. No, I was just pointing out some errors on your web page.

  • lcallis Lucy Callis (@lcallis) reported from Wandsworth, England

    @EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??

  • danthomastaylor Dan Taylor (@danthomastaylor) reported from Lambeth, England

    Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown

  • EwanJStevenson Ewan Stevenson (@EwanJStevenson) reported from Merton, England

    @EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!

  • alanemrys Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • KeithBursnall Keith Bursnall 🏳️‍🌈 (@KeithBursnall) reported from London, England

    @virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ (@Paula_Griffin65) reported from Camberwell, England

    If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡

  • eatsruns Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • TheBig_Bakes The Big Bakes (@TheBig_Bakes) reported from Wandsworth, England

    @EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.

  • ValerieAmajoutt Valerie (@ValerieAmajoutt) reported from Camden Town, England

    @EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀

  • anulikesstars Anuradha Damale (@anulikesstars) reported from Brentwood, England

    Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?

  • rochanajackson Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Al_Cooper7 Allen Cooper (@Al_Cooper7) reported

    @EE Hello, I sent a DM a while ago, has anyone seen it? Trying to upgrade but now that part of the website seems to be down 🙁

  • ohhithereitsben OHTIB (@ohhithereitsben) reported

    @EE hey guys, I can’t figure out how to cancel MyPlace text updates.. please help, they’re driving me nuts.

  • KyleMansell Kyle Mansell 🦋🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🏳️‍🌈 (@KyleMansell) reported

    @EE has the network gone down again Got no service at all. #eenoservice #ee

  • BazzaKennedy Barry Kennedy (@BazzaKennedy) reported

    @EE Hello, I’m out in Portugal at the moment and have no mobile network or data which is a problem, this is for all of our phones which are with EE. Can you let me know when this issue will be sorted, as have no access to an alternative phone and have a small baby with us.

  • M_SampsonAP Michael_S (@M_SampsonAP) reported

    @EE I need an email address to send a complaint to

  • briantrousers Matthew Twigger (@briantrousers) reported

    @EE @glastonbury If I ask you for better than the zero or half a bar signal we’re getting on EE in Ilkley which constantly drops out, can you sort that as well please? Cheers.

  • jacoblambs Jenny Payne (@jacoblambs) reported

    @EE Rugby Warwickshire area. For weeks now very, very poor signal. Struggling to do anything. One bar or less consistently. Wasn't always like this. What's gone wrong? Please fix

  • chris_west691 Chris West (@chris_west691) reported

    @EE can someone please help me!

  • katyshepherdd Katy Shepherd (@katyshepherdd) reported

    @EE I need help! I ordered an Apple Watch to my contract and it’s ordered me 2! I don’t need 2!! How do I cancel one!

  • Rich9417 Richard Rees (@Rich9417) reported

    @EE can you explain to me why new customers get an offer of half price for 3 months yet I have to pay full price as an existing customer? Can this be explained?