EE outages and service status in Charlton, England

Problems in the last 24 hours in Charlton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Charlton, England

The most recent EE outage reports came from the following cities: Poplar, Hackney, Southwark, City of London, Welling, Newham, Ilford, Waltham Forest, Erith, and Beckenham.

City	Problem Type	Report Time
Poplar	Internet	4 hours ago
Hackney	TV	16 hours ago
Southwark	Internet	1 day ago
City of London	Phone	3 days ago
Hackney	Wi-fi	5 days ago
Poplar	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Charlton, England

Latest outage, problems and issue reports in Charlton and nearby locations:

• 
  PapaQ69 (@AddicksGlenn69) reported 7 minutes ago from Bromley, England

  @EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!

• 
  The Mitchell Brothers (@MrMitchell) reported 9 minutes ago from Hackney, England

  @EE Hello I demand an answer why is the network not working!!!...

• 
  Zedroy Rodrigues (@ZedroyR) reported 9 minutes ago from Erith, England

  @EE wi-fi optimiser has to be the worst thing ever created along side their abhorent internet service. AVOID @EE if you want any internet service!

• 
  ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported 13 minutes ago from Bromley, England

  I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

• 
  Steve N (@stevejax2003) reported 14 minutes ago from Eltham, England

  @EE BB not working lights just flashing, checked all the cables, switched off for 30 second, still not working London SE9

• 
  Ayo (@Ayoolanaa) reported 16 minutes ago from Hackney, England

  @EE Definitely not well because of your internet issues. It has been a while and still no resolution. My full name and all those details will be in the DM already, I’m sure you are able to see that, Olivia.

• 
  Phil (@feyipuk) reported 20 minutes ago from Erith, England

  @briavelsjon @EE That is literally what I did. I logged it with the the app and I tweeted it here. There was no signal in somewhere I'll likely go back too. Is it a dead spot? If I don't say anything, nothing will change. I really could log onto indoor WiFi where there was no signal? Whose?

• 
  Zarra Okumephuna, LLM. (@okumephuna) reported 27 minutes ago from Camberwell, England

  @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

• 
  Sarah (@eatsruns) reported 31 minutes ago from Hackney, England

  @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

• 
  Tony Wiseman (@tonywiseman1976) reported 39 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Abigail K (@abikatldn) reported 41 minutes ago from Bromley, England

  According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

• 
  mark (@taylor251073) reported 42 minutes ago from Stratford, England

  @EE how do I cancel my contract when my contract finishes,

• 
  G R A Y B U R N (@PaulGrayburn) reported 47 minutes ago from City of London, England

  @EE But I’m expected to carry on paying for a poor service?

• 
  Jonathan Morris (@jmcomms) reported 51 minutes ago from Stratford, England

  @markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.

• 
  James Shanks (@Jashanks79) reported 52 minutes ago from Hackney, England

  Orders an iPhone 14 pro max upgrade from @EE on the phone after a beyond woeful retail store experience. Told it would be delivered today. Now told it’s not and no idea when. That’s a day off wasted. Thanks EE for reminding me of woeful service.

• 
  Billy (@billyscott31) reported 52 minutes ago from City of London, England

  @EE Had the same problem yesterday morning. So far so good today. What was this caused by?

• 
  MazDOz 💙🏴‍☠️🚭♍♀️💯 (@OzmaLionheart) reported 54 minutes ago from Camberwell, England

  @EE what is the point of your in app messaging service if no one gets back to you? I've been messaging for FIVE DAYS and had no response.

• 
  Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported 54 minutes ago from Bromley, England

  So upset that @EE have failed to provide an adequate service for 5 months I’m a small business and carer please get my phone sorted URGENT I AM LOSING CLIENTS

• 
  Michael Wilkinson (@ThatMichaelW) reported 54 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Steve N (@stevejax2003) reported 58 minutes ago from Eltham, England

  @EE I was given false information, the lady that signed my new contract assured me it was cheaper than the previous year, that turned out not to be true and now there's a £4 rise. Time for a change, the huge increase in the cost of living benefits EE but not the customer

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Opeyemi Daniel (@DinaGlyphs) reported 2 minutes ago

  Hello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.

• 
  Steve White (@SwimGardener) reported 3 minutes ago

  @EE your TV service is shite. Just recorded the indy 500 and guess what.. The recording finished before the race ended. Absolutely bollocks I'm paying you for a service you don't deliver. That is theft.

• 
  caitlyn1972 (@AlwaysAnAngel72) reported 5 minutes ago

  Spent two hours on the phone with @EE today. Poor ******* other end deserves a medal. But I've ended up with EE TV, full fibre BB and a new phone, unlimited data etc for £26 less than I was paying for Sky TV, bb and an EE 25gb sim. Brilliant customer service. Very happy customer

• 
  Some UK Tesla Guy (@SomeUKTeslaGuy) reported 10 minutes ago

  So today's customer service issue is a really unpleasant experience with @EE. I have 'Mobile Broadband' with them and, whilst on holiday, a fault seemed to occur. So I called up, got passed around, talked to 3 different people. After passing security with the first two, I still eventually got asked for a password which I was pretty sure I'd never set and, after two attempts, I was told that's it - I had to go into an EE store with the device and my passport. So I go in, and it's a billing problem. They'd sent a message to the device's phone number (which is never used, as it's a home broadband router), I'd had no email or other warning. Sure enough, the helpful store guy said, there's often no password but the system asks for one anyway. So I got a payment missed charge (lots of stuff in and out - I had missed something) and had to drive an hour round trip and pay parking to get someone who knew what they were talking about. Bloody ridiculous.

• 
  Mandy (@mandydunne_x) reported 11 minutes ago

  @EE Cant call either as everytime i try i keep getting 'no network or service available'

• 
  Mr J (@Mr__J_J) reported 12 minutes ago

  @ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.

• 
  Emily @ Dead Winter's Night (@DeadWintersNigh) reported 16 minutes ago

  @EE For the past week or so the wi-fi connection has been constantly dropping and disconnecting. It is not my computer because I have fixed the settings. It is unacceptable that the expensive service you provide is rubbish.

• 
  realales (@realales109) reported 17 minutes ago

  @EE You never offered a resolution or response!!!

• 
  Shaun Adams (@shaundadams) reported 17 minutes ago

  @EE My previous experience is the guides can’t help. Openreach are telling me in a year EE say they can’t help. I have provided my contact details to EE and waiting to hear from you.

• 
  Shaun Adams (@shaundadams) reported 18 minutes ago

  @EE I can do that but I terminated the call. In the meantime I have a problem of getting sensible information from EE about my broadband. There is a complete disconnect there over assisting me. Your Guides are limited in what they can do to assist. How do we progress this?