EE Outage Report in Charlton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Charlton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at EE
EE is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent EE outage reports came from the following cities: Tower Hamlets, London, Ilford, Southwark, City of London, Poplar, Croydon, Hampstead, Camden Town, Hammersmith, Hackney, Harringay, Bromley, Islington and Banstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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RichTea
(@ImRichTea) reported
from
Poplar, England
@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
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Adam Dent
(@Dent29Dent) reported
from
Tottenham, England
@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?
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gillybee ☆
(@gillybee66) reported
from
Bexleyheath, England
@EE Is the app down?
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David Robinson
(@Robinson92David) reported
from
Swanley, England
@EE the way who this company runs actually stinks wished i actually never ever returned back as a client! Its morally wrong. @O2 out performs you in everyway as a company. Really know how to ruin someones day
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Terri Shepherd
(@telshep87) reported
from
Romford, England
@EE nhs discount codes are not working for upgrades
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE has the worst internet. Can’t believe how bad it’s Wifi is
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
And now I have barely any 4G. can this day get any worse? Maybe a plague of locusts are heading my way? @EE sort your signal out !!!
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE Hey guys. No signal in NW4. Wifi calling is working - thank goodness. Have rebooted phone with no change.
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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lorraine langridge
(@lorraine_acorn) reported
from
Longfield and New Barn, England
@EE my 4G is still terrible even though you say it’s now resolved. With bt wifi crashed I can’t use phone as a hotspot as your signal is so poor. I’m out of contract and will now be off to another provider.
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G R A Y B U R N
(@PaulGrayburn) reported
from
City of London, England
@EE But I’m expected to carry on paying for a poor service?
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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((ALMOST)) Always Positive ⬛ 💙➕
(@NubiBlue) reported
from
Barnet, England
@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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Stuart Fields
(@stuartfields) reported
from
Stone, England
I always had totally respect for EE @ee but after speaking to one the Executive Customer Resolution Team This has left doubt in my mind one rude man unhelpful all I want is receive a good service in the DA9 area feel let down as a customer😢😡#DA9 #serviceissues @MarcAllera
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Caz
(@Caz5104) reported
@EE I’ve already called that number and all you tell me is you have investigated it and there’s nothing wrong and that you are proud to have the best service as you invest heavily in it but obviously not
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Jude B
(@jab_1903) reported
@EE I was sent WiFi extenders that aren’t compatible with my hub. I’ve spent 3 days trying to get EE to send me the correct extenders but no one is able to fix what is your mistake?!
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StueyC
(@StueyC66) reported
@ee Why do I have to login each time I open your app? I remained logged in until recently. It's really annoying. 😩
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Connor Hamilton
(@connorclarke16) reported
Great once again @EE or @bt_uk WiFi whoever wants to claim it has gone down. This is 2 days in a row at the exact same time it’s gone down. Surely if there’s works going on you should be telling your customers about it
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Aled H
(@vongotta1) reported
@EE for several months now, signal at the a local shopping centre in the the PE3 8DA postcode area has been shocking. A lot of people have also mentioned this. It has been reported several times but nothing changes. Please can you send an engineer to the mast for that area
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Alex Morton
(@MortonAlex) reported
@EE being your customer continuing to be a complete nightmare. After being cut off against our will and without notice lots of time spent on the phone trying to get the 4G device to work. It is next to useless.
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Kevin Buckley
(@BuckleyKevin) reported
@EE The last time I spoke with your technical team I was informed that “I would have better service in Winter than Summer as there are less leaves on the trees around my house at that time of year”🤡 Goodbye👋🏻
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C.A
(@CA_OFFICIAL97) reported
@EE my service is down
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c74NcK
(@AgentZara) reported
from
Winchburgh, Scotland
@BuckleyKevin @EE @VodafoneUK Funny how they always try to blame everything else apart from their service. I've had the blame put on my house, my handset, where I work etc etc. Dire.
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Caz
(@Caz5104) reported
@EE Service has been terrible since August — data barely usable despite full signal. You keep telling me there’s “no issue in my area”, yet my O2 SIM works perfectly in the same location. This clearly isn’t a device problem. Please stop denying it and properly investigate.