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EE outages and service status in Charlton, England

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Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Charlton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Apr 18, 2:42 PM GMT+1.
  • 49% Internet (49%)
  • 31% Phone (31%)
  • 11% Wi-fi (11%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Charlton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Charlton, England

The most recent EE outage reports came from the following cities: Waltham Forest, Southwark, Hackney, Ilford, City of London, Poplar, Lambeth, Tower Hamlets, Leyton, Newham, Stratford, Beckenham, Barking, and Bromley.

CityProblem TypeReport Time
Waltham Forest Internet 19 hours ago
Southwark Internet 7 days ago
Hackney Phone 8 days ago
Ilford Internet 8 days ago
Southwark Wi-fi 9 days ago
Ilford Internet 10 days ago

Nearby cities with recent reports

Waltham Forest

1 recent signals

19 hours ago

Community Discussion

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EE Issues Reports Near Charlton, England

Latest outage, problems and issue reports in Charlton and nearby locations:

  • ThatMichaelW
    Michael Wilkinson (@ThatMichaelW) reported from Camberwell, England

    From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

  • DianaVickers
    Diana Vickers (@DianaVickers) reported from Hackney, England

    Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

  • Nic_B82
    N1C-B🐻💙 (@Nic_B82) reported from Bexleyheath, England

    @EE do you do the same deal in store as well as phoning the customer services??

  • Laura11389
    Laura Hay (@Laura11389) reported from Bromley, England

    @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

  • rochanajackson
    Rochana Jackson (@rochanajackson) reported from Camberwell, England

    @EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!

  • picklefork1965
    Tony Rumsey 🐓🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@picklefork1965) reported from Ilford, England

    @EE What a joke of a company, two hours spent on the chat trying to sort out an issue of a tablet upgrade, and being charged for two tablets. All I get is bullshit, by no marks, almost trying to insinuate its my fault. Not taking it laying down. 😡😡😡😡😡😡😡

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Hackney, England

    @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

  • alanemrys
    Alan Emrys 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@alanemrys) reported from Poplar, England

    Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut

  • Ayoolanaa
    Ayo (@Ayoolanaa) reported from Hackney, England

    @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

  • warrenmcgrath1
    Warren (@warrenmcgrath1) reported from Bromley, England

    @EE Problem solved since this.

  • fey_jason
    Jason Fey (@fey_jason) reported from Bexleyheath, England

    @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

  • taylor251073
    mark (@taylor251073) reported from Stratford, England

    @EE how do I cancel my contract when my contract finishes,

  • Champion3Claire
    Claire Champion (@Champion3Claire) reported from Bromley, England

    @EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou

  • RizKundi
    Rizwan Ahmed (@RizKundi) reported from Blackheath, England

    @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

  • laura_day6
    Laura 💙 (@laura_day6) reported from Ilford, England

    @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

  • eatsruns
    Sarah (@eatsruns) reported from Hackney, England

    @DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!

  • tonywiseman1976
    Tony Wiseman (@tonywiseman1976) reported from Camberwell, England

    @EE You might be losing a customer this year…

  • TschesyaT
    Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • MusicMoofie
    ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    It just took me ages to finally get a line at my local doctors @VodafoneUK only for the damn call to fail. Along with constant 4G problems and odd texts not sending or being received, is there anything good about your rubbish network? I shan’t be sorry to go to @EE in November

  • radhthefirst
    Radh (@radhthefirst) reported from East Ham, England

    @EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • T_Northernbloke
    Andrew Harbot-Taylor (@T_Northernbloke) reported

    @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

  • ItzCyberCell
    ItzCyberCell (@ItzCyberCell) reported

    A bit of context to my previous posts. I have been a loyal @EE customer for over 3 years. I pay £96.99/m for Sports & Entertainment & 900Mbps internet. I also pay for @tntsports through EE which is now part of HBO Max. If I am paying over £100/m I shouldn't be forced to watch ads

  • Xx_Jay_P_xX
    Jay-P-Gaming (@Xx_Jay_P_xX) reported

    Kind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE your customer service imo now falls below even virgin media, 28th day of a complaint today so there is a dispute on the account, I'm currently on hold to some foreign country collections team, if the complaint is not escalated to exec team now I want a deadlock letter and

  • robertwhite7961
    robertwhite7960@gmail.com (@robertwhite7961) reported

    @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job

  • acannotbearsed
    . (@acannotbearsed) reported

    @EE 1 week later and still trying to fix the same issue. tech add on contract ended Jan 26, was billed feb & march for it. advisor now saying to pay the correct amount but with no bill showing this? why would i pay something with no record of & will have to message again to fix. wild

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway

  • pompeyhammer
    Harry (@pompeyhammer) reported

    @EE That doesn’t help in the slightest with watching TNT

  • Ace053381840899
    Ace (@Ace053381840899) reported

    @EE Howyou promoting new wifi box when the signal is so weak and slow.. Either fix or might go with virgin media

  • willhutt92
    Will Hutt (@willhutt92) reported

    Just had an abysmal call with @EE customer service - absolutely terrible, I want someone to listen to the call of the handler who I just spoke to as they are about to lose a customer!