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EE Outage Report in Charlton, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Charlton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Charlton, Greater London, England 02/05/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Charlton, Greater London, England

The most recent EE outage reports came from the following cities: London, Croydon, Southwark, City of London, Kensington, Islington, West Wickham, Fulham, Erith, Harringay, Chigwell, Barnet, Bromley, Ilford and Purley.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomCroydon Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomCity of London Phone

Community Discussion

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EE Issues Reports Near Charlton, England

Latest outage, problems and issue reports in Charlton and nearby locations:

  • ItsIyke_ MelancholyWolf (@ItsIyke_) reported from Merton, England

    @EE hey the green light is on my router but the broadband is down. None of my devices can connect!

  • BreatheFitness Anthony Mayatt PT (@BreatheFitness) reported from Sutton at Hone, England

    @EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!

  • marcflores Marc Flores (@marcflores) reported from Stratford, England

    @EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).

  • marcflores Marc Flores (@marcflores) reported from East Ham, England

    @EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.

  • BenHop Benjamin Hopkinson (@BenHop) reported from Bromley, England

    @EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.

  • MAsgharButt2 Muhammed Butt (@MAsgharButt2) reported from Barnet, England

    I completely sympathise with you. Have had issues with @EE and the stock answer was you have to wait. Not good enough.

  • rustykidneys A girl has no name 🐺⚔ (@rustykidneys) reported from Camden Town, England

    @EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.

  • timpar2109 tim parsons (@timpar2109) reported from Poplar, England

    @EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I have been through this process 15 times. It is as bright green as it ever can be. Glowing green like your logo. We have had technical support teams and change bandwidth and do all sorts of remote testing and it has never worked..

  • life_of_nads Life of Nads (@life_of_nads) reported from City of London, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...

  • SaffaJohn John (@SaffaJohn) reported from City of London, England

    @EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.

  • Am1nul_Hoque Aminul Hoque (@Am1nul_Hoque) reported from Poplar, England

    @EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!

  • life_of_nads Life of Nads (@life_of_nads) reported from Islington, England

    @Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭

  • StephenMcGlynn Stephen McGlynn 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@StephenMcGlynn) reported from Merton, England

    @EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService

  • Richperks R I C H P E R K S (@Richperks) reported from Romford, England

    Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf

  • flyerinhiding Dave Cunningham (@flyerinhiding) reported from East Ham, England

    C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless

  • Dawn4Io DAWN4IoE (@Dawn4Io) reported from Camden Town, England

    @NoServiceHereUK no data on Euston platform despite good signal on @EE

  • Jon_Robertson Jonathan R (@Jon_Robertson) reported from Romford, England

    @EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.

  • Dynan5 Martin Dynan (@Dynan5) reported from Croydon, England

    @EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SteAndKel Steven (@SteAndKel) reported

    @O2 why is your signal SO **** in Manchester? Literally unusable. Have to rely on my friends with @EE just to send a message to friends!

  • mattstannard Matt Stannard (@mattstannard) reported

    @SkyHelpTeam can you send me mobile settings? My iPhone goes 4G to 3G to Edge my wife is on @EE and has a solid 5G - not sure what’s going on, thought maybe resetting may help

  • bigsimo79 Simon Barry (@bigsimo79) reported

    @jameseth88 @EE Yeah I might. The main issue is overheating and the batteries gone a bit ****

  • snrN75456632 Jenny (@snrN75456632) reported

    @EE Hi Bob I gave up. Needed to know prior to a 500 mile drive which I've just finished. The app and web site told me I had no data text or minutes but the SMS service when you text balance to 150 had correct figures. There's a glitch somewhere

  • cokeandcustard FLS (@cokeandcustard) reported

    @EE @RichardKennedy There are no issues that you’re aware of? There are loads of tweets going back about 5 days with people having the exact same issue. Some of them have been replied to so claiming you’re unaware of an issue is just a lie.

  • officialnucky Carl (@officialnucky) reported from Bicker, England

    @EE an someone help please? Lost the tracking info for my phone that's supposed to be here today or tomorrow. Can anyone get it resent to me please?

  • bigsimo79 Simon Barry (@bigsimo79) reported

    Dropped my phone. Small dent in back of phone. Not affecting camera or anything. EE @EE have tried to charge me £600 to fix. You'd think being with ee for 15 years would count for something.

  • AndyNeilWhite Andy White (@AndyNeilWhite) reported

    @dustymil59 @EE @ThomserveBAS Anita, why are you waiting to hear back . Many of your customers have reported this problem over several days. You have not even admitted there is a problem, and have certainly not fixed it . What is going on ?

  • AndyNeilWhite Andy White (@AndyNeilWhite) reported

    @RichardKennedy @cokeandcustard @EE The other laughable thing is that the link to a help page doesn’t work either. No one as EE seems bothered, and they cannot fix it.

  • jonnyfromrhu Jonathan (@jonnyfromrhu) reported

    Hi @EE. I got a new Samsung Galaxy s22 Ultra a few months ago. Its come to my attention that when sending SMS messages, they come from a completely different number than my registered one. Could you help at all please?