EE Outage Report in Charlton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at EE
EE is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Southwark, Poplar, Newham, City of London, Croydon, Wandsworth, Paddington, Harringay, Enfield Town, Hammersmith, Dagenham, Coulsdon and Mayfair.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hackney |
Wi-fi | |
| Southwark |
Phone | |
| Southwark |
Internet | |
| Hackney |
Internet | |
| Poplar |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Michael Buckley
(@fuhirees) reported
from
Islington, England
@EE I am a longstanding EE customer.I made an order yesterday for a sim upgrade for my phone.Given order confirmed by email.This morning got message to call EE, provide a bit more information to complete the order. Rang number and was kept on hold for 30 minutes then gave up.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE @CollieGoLightly That doesn't work @EE I finally was able to start a message at 3.20pm and was told someone would reply- didn't get anything back and then you shut at 8pm. So something isn't working in your system atm!
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Connor
(@connorlol) reported
from
Paddington, England
@EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta
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pip 🕳️
(@philford) reported
from
Islington, England
@enterjamesment @keeforelli @EE It's awful here too and has been for days.
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Irma Grace
(@IrmaGrace26) reported
from
Camden Town, England
My new iphone 13 pro max touch screen is not working properly. I had to wait 28 days for this phone as well @EE
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Alexis Raphael
(@alexisraphael) reported
from
Hackney, England
@EE I’ve been trying to deactivate my answer phone but it won’t let me do it I’m going to Ukraine and will be charged £1.80 a minute if someone leaves message can someone pls help me deactivate it this is not cool! I was on hold for 30 mins no answer .
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michael beverland 🦎🥝🎹🖤🦑🐙
(@michaelbeverla1) reported
from
Eltham, England
Never waste you time and money with @EE, worse broadband non service ever. I renewed my contract and got cut off as a result. In thirty years of marketing teaching I’ve never heard of the idea of punishing loyalists
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Shannon/Sharon
(@duffshan) reported
from
Camberwell, England
@LisaMarie130790 @EE I’m having the same issue can someone please contact me?
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Grant Court
(@grantjcourt) reported
from
Walthamstow, England
@EE is there an issue with EE Broadband in London E17?
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Lee Robertson FCSI FRSA
(@leerobertson64) reported
from
Camberwell, England
@danbowyer @Adobe @EE I think I got more sense out of the bot before an ‘expert’ took over and wasted half my day. Go to the pool chum, make the best out of a bad lot! 😎
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Doyle
(@droopdoggbaby) reported
from
Sutton at Hone, England
Woke up to my Internet not working. Checked the troubleshooting, it said to call @EE so i did and it said that they are too busy to help me! 🖕🏿🖕🏿🖕🏿🖕🏿🖕🏿
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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#Bitcoin pxssy 🍒 Chopin obsession era
(@maryyasmine) reported
from
Kensington, England
Why is my 5G not working ffs fix this @EE
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chè
(@chereeesh_) reported
from
Crayford, England
Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE
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Marein Overbeeke
(@marein_marein) reported
from
Bromley, England
Hi @EE, can you let me know if there are any connectivity issues in the Orpington area. Able to receive calls but person can't hear us!! #pleasehelp
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE 15.19 I sent my first message to your message service on the app about upgrades. Said you'd get back to me within 3 hours....... 😑🤨😖
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Soccer Gambling Podcast
(@SGPSoccer) reported
from
Grays, England
A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!
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Bruno Belcastro
(@argen) reported
from
Camden Town, England
@nikolajht @EE Hey, did you manage to fix it?
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Niki Hutchinson
(@nikihutchinson) reported
from
Wandsworth, England
Anyone in SW London on @EE having ongoing network connection issues? Constantly cutting out and no 5G?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alison Cheetham
(@Fannieannetutt) reported
Why are @EE selling security included in in the product when you can't get onto the app to activate it? Frustrated new customer 😒
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Jack Bishop
(@JackBishopMedia) reported
@EE hello! I was just on the phone to one of your team, he processed my number transfer before he could explain the next steps (as the call cut off) and I now don’t have any service to call again. I really need my phone to be working tomorrow, should it work soon? Thanks
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Mark Kavanagh
(@MarkHooje) reported
Hey @SkyBroadbandd do you want a new customer ? @bt_uk & @EE have failed since 23rd May 2025 to get a openreach engineer to sort my internet out. They have lied and given excuses for months. I have the emails of broken promises as evidence.
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CryptO VagabonD
(@Crypto_V4G4BonD) reported
@EE Had numerous calls with them and the funny part is when they tell me to resset the iphone and once the call drops.. guess what never call back! Anyways glad to November is my last month of contract and glad to move on! Will take my 4 contracts to a much more reliable UK network!
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Karen Street
(@karen_street) reported
@EE can’t believe how bad EE are. Only been with you a couple of months and countless calls to try and sort issues. Still not sorted. Unbelievable 🤬
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Blackcab driver
(@BlaccabD) reported
@EE Would somebody please advise what's going on in the strand area of London. No signal for weeks?
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Mikey
(@Mikeywootten) reported
@EE stuck in Singapore without a roaming pass as I can not activate one for me while here. HELP
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Alison Cheetham
(@Fannieannetutt) reported
@EE Getting into the app. I was on the phone yesterday to customer services, the end result is just keep trying the app.
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Karen Street
(@karen_street) reported
@EE So someone would call me but that’s not happened either. This is so bad. Was with BT and never had any issues like this. Customer service is zero
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Nicky Davidson ❤️💙⚽️
(@southampton22) reported
@Lionesses @EE Serina clearly hasn’t got a bloody clue. Lucia has been playing like that for ages, but never got picked. Now she is in the WSL, she suddenly starts. Nothing like favouritism 😡😡