EE Outage Report in Charlton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 19: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent EE outage reports came from the following cities: London, City of Westminster, Barnet, Paddington, Croydon, Tower Hamlets, City of London, Ilford, Wandsworth, Camden Town, Hackney, Poplar, Hammersmith, Southwark and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Barnet |
Internet | |
| Paddington |
Wi-fi | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Laurie Staerck
(@StaerckLaurie) reported
from
Grays, England
@EE Is there a problem this morning, I have no 4g or 3G connection
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Tania Hinds
(@TaniaTells) reported
from
Lambeth, England
@EE hey, my broadband has been fine for the past 3 weeks since moving house but now it drops out and turns off every 20 mins or so. Please can you help?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE First impressions are important! Switch date for broadband from @virginmedia due to friends referral as to how good your service is 21/09/20 Guess what..... broadband Not working! #disappointed Spoke to an adviser on the 22/09/20 for an hour still not working 1/2
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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PapaQ69
(@AddicksGlenn69) reported
from
Eltham, England
@EE When I try to login it comes up we are unable to get your details logout then login again. I've tried millions of times and still nothing.
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Sam Tucker
(@samgwentucker) reported
from
Lambeth, England
Hey @EE my dad has had the same number for years but as of this morning it just says “you’ve dialed an incorrect number...” any ideas? I can call and text everyone else and his partner says she can call him no problems...HELP 👀
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE Hi sorry I never got a notification of a reply. I'm stressed. This hasn't been resolved no, they say I have to wait for an engineer to come on the 2nd October! My daughter has to work from home again from Sunday coming due to government covid announcement. We need it URGENTLY!
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Zarghum hassan
(@Zarghum) reported
from
Ilford, England
@EE really bad service I just want to. Gift data and it’s not working online or on the app
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Stuart A
(@StuABedford) reported
from
Paddington, England
Getting nowhere with @EE no luck with calling 150 or the app. went in a store who only wanted to upgrade one of our accounts and not help us. At this rate they will lose all three of our accounts. Last chance on Tuesday.
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE I tried the link it was the same. Also ....no I never received anything else after the call but Taylor did say when I was on the call it was all sorted. Which in fairness to her, it was.
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Brett
(@Brett_DJ23) reported
@_thompsonchris @EE Not bad mate, I've heard good things about Three to be honest, sky mobile seem really cheap as well
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Jay
(@jay_rourke) reported
Yo @EE, can you help a dude upgrade his phone?
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Marc White
(@marcWhiteywhite) reported
@EE No further forward. Need my bill adjusted otherwise a lot of money will come out of my account when it’s a basic error. I have the confirmation text so say my old phone was received. Should be a simple fix.
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Vaughn Burns
(@Burnsey1985) reported
@EE why is it that for the new S21 if I'm an existing customer I would pay more per month than if I was a new customer, not very fair on loyal customers
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David OReilly
(@DeeoreRT) reported
@EE I've been trying to upgrade for many hours now on your website and it isn't working correctly! Online chat is no help at all and i've been on hold or hours trying to speak to someone. I have been a customer for a long time and this is becoming ridiculous.
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sonia dias
(@soniadias21) reported
@EE It’s in regards to an account that I do not have and never opened with yourselves as on my credit score it states that I have opened an account with you guys in 2017 which I’ve been told there isn’t one on there however I would like this in writing or an email...
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Lorna
(@WitheyLorna) reported
@EE hi, EE, I am a Welsh customer. Why are English children given free internet but not Welsh children. I will take my custom elsewhere.
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David King
(@DavidPJKing) reported
@EE Your app doesn’t let me login and keeps telling me it doesn’t recognise username/password. I can login to your website with the same credentials without issue. Removed the app and reinstalled it, same issue. App version 4.48.0 on iOS 14.3.
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geraint jones
(@gergledrydd) reported
@EE @educationgovuk Shame you only offered it to England. The rest of the uk pay the same monthly fee for your services as England but are offered a poorer service regarding coverage.
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Suz Wong
(@misssuzwong) reported
@EE I've tried to reset my password several times and never get an email to reset. (I've even checked junk folder) What do I need to do?