EE Outage Report in Charlton, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 06: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent EE outage reports came from the following cities: Camden Town, London, Romford, Barking, Hackney, Dagenham, Paddington, Newham, City of London, Southwark, Poplar, Croydon, Wandsworth, Harringay and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Romford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE you’re back again with your nonsense. Why can I not go a day without my internet connection dropping? Why is your service so bad?
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Lucy Callis
(@lcallis) reported
from
Wandsworth, England
@EE hi, I have broken my iPad- it was sat on accidentally at a funny angle. Screen is totally smashed and back is bent and has a small crack. I don't have insurance but it is still under warranty I think..... are you able to fix it?? Or am I screwed??
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Hannah Hawkins
(@hanahawkins) reported
from
Brentwood, England
@EE honestly disgusted at your service. Just spoke to a friend whose elderly father was sold a contract which included 1000 international minutes- then you charged £650 for calls to his family in Sri Lanka?? It took them numerous emails, lots of emotional & financial stress for
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Paula Griffin 🏳️⚧️
(@Paula_Griffin65) reported
from
Camberwell, England
If Kevin Bacon had my @EE #5G service his bloody barber would have more headless customers than Sweeney Todd… Actually had to reset it to 3G to get a semblance of a decent reception 😡
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Mike
(@r1b1ker) reported
from
Poplar, England
@EE Hi. No, I was just pointing out some errors on your web page.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Ayo
(@Ayoolanaa) reported
from
Hackney, England
@EE how do I make a formal complain for the service you guys provide? I’ve actually had enough now.
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Craig Williams DJ
(@craigwilliamsdj) reported
from
Croydon, England
@EE your service and worth a ****. 6 years to long that I’ve been on this ****** network. How can you possible live in London and this age of technology and you constantly struggle to get a decent reception to your phone. I pay to much for my contract so ******* sort it out 🤬
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Rochana Jackson
(@rochanajackson) reported
from
Camberwell, England
@EE broadband down. Tv/phone says connected but nothing is loading. Router is working with normal aqua light - is this happening across SE15 or just me? I WFH and need this!
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Ewan Stevenson
(@EwanJStevenson) reported
from
Merton, England
@EE, why is it that everyday there are problems with your network in SW London? I wake up with texts almost daily!
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Max Carter
(@carterwebs) reported
from
Walthamstow, England
@mrjamesob Remind me to move networks at upgrade time. Not that I’m going anywhere soon but still a really bad move @EE
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The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
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Dan Taylor
(@danthomastaylor) reported
from
Lambeth, England
Really frustrating when you’re trying to meet friends and @ee is down. 😡 #EEDown
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Alan Emrys 🏴
(@alanemrys) reported
from
Poplar, England
Dear @EE this morning was really not the morning to have an issue with you 4G & WiFi. #StressedOut
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Valerie
(@ValerieAmajoutt) reported
from
Camden Town, England
@EE Really customer service on EE, when you say you no service can’t receive or ma any calls. No bars showing on your phone! You have frustrated customer. She says she been online and on the phone all day! What would be your next question? 🤔 So you can’t call any number ?🙀
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Sarah
(@eatsruns) reported
from
Hackney, England
@DipakV88 @EE O2 is the only utility company that has held my loyalty since I moved to the UK 14 years ago. But I will admit, the network coverage in London can be patchy!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Anuradha Damale
(@anulikesstars) reported
from
Brentwood, England
Hey @EE I'm on the phone to one of your excellent sales people - they are genuinely trying to help, but neither you nor @DPDgroup_news know where my phone is. I paid early upgrade and apparently won't get that back either. Where is the phone I have paid and am still paying for?
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Phil
(@feyipuk) reported
from
Crayford, England
@EE Without Internet Alexa just sits there telling them she's having trouble connecting, try again later. Unfortunately she doesn't have the memory to remember how many times she's been asked that before to give a different reply.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Russ
(@russjellis1985) reported
@mouthwaite @EE Left them years ago when t mobile first merged with orange. Totally shocking customer service and rude. Am now with 3, much better phone and customer service xx
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Andy Rose
(@tomat82) reported
1/2 Awful customer service from @EE been a loyal customer with them for more than 15 years and when asked to leave a pay as you go contract 6 months early due connectivity issues making it impossible to speak to clients. They will not consider waving the £100 fee!
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Mucker
(@muckermcd2) reported
@wm4175 @mouthwaite @EE They are all brilliant until you have an issue it’s how they resolve it that makes them good or bad. I always recommend Apple to everyone until I had a phone that wouldn’t turn on but the laptop in the Genius Bar said there was nothing wrong with it and refused to replace it.
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lacalladine
(@lacalladine) reported
@EE seriously, your website and app usability experience is dire. As a seasoned software tester, I would never put that into production. Only wanted to upgrade phone #usabilitytestingFAIL
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colin griffiths
(@colingr20518673) reported
@wm4175 @mouthwaite @EE You need have a problem then try to change provders the chirp in
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Alavi Quraishi
(@A14VYS) reported
@EE Once again by EE not willing to go above beyond for their customers. I was effected by a "planned" outage for 12 days. All they can offer is the days of service. Nothing extra for the inconvenience. Very arrogant manager also told me to like it or lump it. Shocking.
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Is it my Wifi?
(@isitmywifi) reported
@AchiOTV @FortniteGame @EE Sorry to heart that. We should be able to help with that!
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Matt Johnson
(@mattj_uk) reported
@EE your network coverage around Canary Wharf remains appalling. Having 5G reception but no Internet connectivity isn't a good look at all. It was bad two years ago and still bad today. What gives?
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Claire 🐻
(@_ClaireyBeary) reported
@EE I don’t use your service for calls I have a 4G router and I’ve been without internet access since this afternoon. Why aren’t you being honest with customers about the outage? How long will it take to resolve?
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Marc Staniford
(@marcstaniford) reported
@EE I am in Portugal but data not working, data is on roaming mode but no joy, please help