EE outages and service status in Charlton, England

Problems in the last 24 hours in Charlton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Charlton, England

The most recent EE outage reports came from the following cities: Ilford, City of London, Southwark, Hackney, Erith, Newham, Beckenham, Waltham Forest, Poplar, Lambeth, Tower Hamlets, and Leyton.

City	Problem Type	Report Time
Ilford	Internet	8 hours ago
City of London	Wi-fi	14 hours ago
Southwark	Internet	1 day ago
Ilford	Wi-fi	2 days ago
Hackney	Internet	2 days ago
Hackney	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Charlton, England

Latest outage, problems and issue reports in Charlton and nearby locations:

• 
  Ayo (@ChocOnTour) reported 36 seconds ago from Hackney, England

  @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

• 
  Mandyphin28 (@mandyphin28) reported 5 minutes ago from Camberwell, England

  @EE . Your customer service is terrible. I will be gone as soon as possible. Been with #EE for 15 years. Goodbye 👋

• 
  Anna Thurman (@AnnaThurmanLDN) reported 7 minutes ago from Bexleyheath, England

  @EE I need help with an upgrade being charged more than it should be!

• 
  Rubén Taluja (@Robinhio84) reported 8 minutes ago from Camberwell, England

  Hi @EE, after having been a happy customer for years I need your support on cancelling my contract: I am leaving UK indefinitely from June onwards. How do we go about canceling the contract?

• 
  Shannon/Sharon (@duffshan) reported 11 minutes ago from Camberwell, England

  @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

• 
  Ayo (@ChocOnTour) reported 17 minutes ago from Hackney, England

  Could not stress this, if you have a choice, do not choose @EE as your internet service provider

• 
  Emyr Glyn Rees (@emirrelevant) reported 20 minutes ago from Hackney, England

  @EE Live chat rarely connects - please direct me to the WhatsApp chat support please.

• 
  Ayo (@ChocOnTour) reported 28 minutes ago from Hackney, England

  Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

• 
  Laura Hay (@Laura11389) reported 29 minutes ago from Bromley, England

  @EE we have had a broadband outage for 2 days now… can we have an ETA of when it will be fixed? Your diagnostics bot is saying it should have been fixed an hour ago (after previously missed etas). SE20

• 
  Rizwan Ahmed (@RizKundi) reported 32 minutes ago from Blackheath, England

  @EE I am at Silvertown London E16 and your internet service is terrible since this weekend

• 
  Ayo (@Ayoolanaa) reported 34 minutes ago from Hackney, England

  @EE internet is absolutely, and I cannot stress this enough, the WORST broadband I have ever experienced. I can’t play a single game with lagging, why? Simply why?

• 
  Michael Wilkinson (@ThatMichaelW) reported 35 minutes ago from Camberwell, England

  From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.

• 
  Evadne W. (@evadne) reported 36 minutes ago from City of London, England

  @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

• 
  petrolheadharry (@HarryHardy91) reported 39 minutes ago from Bromley, England

  @ee down again ? Not able to make any calls or internet

• 
  chè (@chereeesh_) reported 43 minutes ago from Crayford, England

  Now I get why ppl just go to bossman to unlock their phones , 5-10 days wtf ??? @EE

• 
  Stephen Hines (@hines_stephen) reported 47 minutes ago from Hackney, England

  @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

• 
  Ayo (@ChocOnTour) reported 51 minutes ago from Hackney, England

  I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

• 
  Tony Wiseman (@tonywiseman1976) reported 52 minutes ago from Camberwell, England

  @EE You might be losing a customer this year…

• 
  Matt Bond (@MattBondVocal) reported 53 minutes ago from Camberwell, England

  In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

• 
  Abigail K (@abikatldn) reported 53 minutes ago from Bromley, England

  According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John Spartan (@NapoleonWilson_) reported 10 minutes ago

  @GoToThePictures @EE It ain’t meant for your phone signal buddy !

• 
  AFCdonnilad (@afcdonnilad) reported 12 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Jac Dee 🇺🇦 (@Jacsplace3) reported 14 minutes ago

  Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

• 
  Lynda Hull (@lyndannh) reported 16 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.

• 
  Darren Hayhurst (@HayhurstDarren) reported 16 minutes ago

  @EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.

• 
  AFCdonnilad (@afcdonnilad) reported 16 minutes ago

  PT1 @WeAreOpenreach Formal complaint incoming. @bt_uk @EE Order placed 6 April ahead of house move on 15th. Install promised 22nd. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr updates that deliver nothing. No broadband, TV, smart devices — for nearly a MONTH.

• 
  Ian Clark (@thebiggis) reported 19 minutes ago

  @EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?

• 
  Adam (@adamsturdy_) reported 20 minutes ago

  . @EE You're not allowing me to use my sim in Egypt which means I can't get into the app because I can't receive a code to my phone which means I can't contact support. Can you help?

• 
  lee harris (@leeharris85) reported 20 minutes ago

  @EE how do you make a complaint about customer service?

• 
  Micky Jones (@MickyJones_) reported 23 minutes ago

  @SteveA39845825 @EE We don't you apologise for the app being down or at least admit you're having problems with the app