EE

EE Outage Report in Charlton, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Charlton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Charlton, Greater London, England 01/13/2026 11:20

January 13: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Charlton, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Southwark, Waltham Forest, Fulham, Croydon, Purley, Hackney, City of London, Romford, Bromley, Islington, New Barnet, Ilford and Beckenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomSouthwark Total Blackout
United KingdomWaltham Forest Phone
United KingdomWaltham Forest Phone
United KingdomFulham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Charlton, England

Latest outage, problems and issue reports in Charlton and nearby locations:

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, I have bought a bt sport monthly pass from the add-on section of the ee app. Does that mean I can cancel at any time? Ta

  • connorlol Connor (@connorlol) reported from Paddington, England

    @EE hi, are there issues around Paddington/Bayswater (W2)? I have only been getting one bar of signal over last few days. Thanks

  • soryan25 Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE data would not work all day yesterday. Not the first time. In general on a daily basis, service is bad.please don't blame the storm. This is ongoing for a long time now. My phone continously cutting out and says no service. Mostly reliant on my home broadband for wifi calls!

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    @Da_Stonerz @EE EE are terrible round this way. Every call I have drops.

  • DianaVickers Diana Vickers (@DianaVickers) reported from Hackney, England

    Yesterday I was mugged in London. Being a young woman without a phone in London is extremely unsafe. At first I didn’t have a phone because I was mugged and now I don’t because of @EE errors. You’ve made being a woman that bit harder today @EE

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?

  • laura_day6 Laura 💙 (@laura_day6) reported from Ilford, England

    @EE on hold to customer service for 20 minutes, then when it’s answered they immediately hang up. Ahhhh! No wonder there’s “high volume” on your cancellations line (Not me being a Karen 👀)

  • duffshan Shannon/Sharon (@duffshan) reported from Camberwell, England

    @LisaMarie130790 @EE I’m having the same issue can someone please contact me?

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • WoWnut 🎅🏻⛄️𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸⛄️🎅🏻 (Rob) (@WoWnut) reported from Aveley, England

    @EE is the app broken? It’s not been working for a week now just comes up with the ‘Seems to be a problem’ error message.

  • teresaspost Teresa Walsh ● (@teresaspost) reported from Merton, England

    @EE can you help? App is telling me I can upgrade but then saying no suitable plans? Whyyyyy???

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • soryan25 Sandra Ryan *** (@soryan25) reported from East Ham, England

    @EE please tell me why your service has been so bad over the last 12 months plus.. i rarely get more than 2 bars on my phone. Live in London E6 and whole area has shocking service. All day in Cambridge yesterday and only one bar. I have 3 phones on EE contracts and all the same.

  • OiRehBhaiii Jimmy (@OiRehBhaiii) reported from Ilford, England

    I hope @EE compensates for the disruption in service. Its the 5th time this month alone

  • PaulGrayburn PG (@PaulGrayburn) reported from Romford, England

    The only good thing about this storm is that I’m getting a decent @ee signal.

  • Amit_Mayfair 𝘈𝘮𝘪𝘵 K (@Amit_Mayfair) reported from Stratford, England

    @xxtootsiexx @EE Sarah I am in same boat. So many times the signal just disappears.

  • SGPSoccer Soccer Gambling Podcast (@SGPSoccer) reported from Grays, England

    A week after re-joining @EE, I already regret it. Been trying to get through since 9.30am to resolve the issue of them sending the WRONG phone and wanting to give in my Pack Code and they are literally hanging up the phone on you after holding 30 mins. Nothing changed in 4 years!

  • MattBondVocal Matt Bond (@MattBondVocal) reported from Camberwell, England

    In other news I’d just like to say that despite being an @EE customer for 9 years, their service, so far as delivering a new phone is concerned, has been pathetic. #customerservice useless, deliveries attempted to places I never asked for and now told I have to wait even longer.

  • okumephuna Zarra Okumephuna, LLM. (@okumephuna) reported from Camberwell, England

    @MarcAllera today between 1400 - 1500, my friend and I received the worst customer service ever at @EE in Walworth London SE17. Basically, the agent’s rude attitude was raised as a problem and he became aggressive, raised his hand ready to assault and asked us to leave the shop!

  • THEMIND1972 Karl Brocker (@THEMIND1972) reported from Stone, England

    @EE @AppleMusic Very disappointing service from both are Apple music on EE. I have spent over 4 hours trying to resolve a log in issue. Both pointing fingers at each other. Please speak to each other. #Disgusting service from both. #MoneyInTheDrain

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sps81 Stephen Smith (@sps81) reported

    @EE Good afternoon. I've got a Galaxy Active 2 watch, from EE, which got stuck in a rebooting loop 2 weeks ago while I was swimming. Nothing I tried (holding buttons down) would stop it looping. Eventually the battery went flat. When I got to a charger again, I put it on... 1/3

  • ByrneLynsey VoodooLady (@ByrneLynsey) reported

    @EE hi, can you give an idea when the broadband service will be back on in Southport? Has been off since this morning.....

  • pevensies M.Isen (@pevensies) reported

    @EE any issues in the LE9 area? We have nothing and the ominous red light on the router

  • Nickpurn300 Jebiga 🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇦🇩🇨🇾🇭🇷🇨🇮 (@Nickpurn300) reported

    @EE Ok, but I need to confirm firstly if the reply EE techs gave me, saying that we can not guarantee service if you're at home, moving, or stationary is correct. Otherwise EE have no responsibility to provide any service for the money they take.

  • karenpenf karen (@karenpenf) reported

    @virginmedia @EE how quick can you get me up and running with broadband if I’m a a mobile phone customer?

  • sangyemaitreya Buddha Maitreya (@sangyemaitreya) reported

    @EE I never received my custom 'Grey S8'

  • AnfieldRdYNWA Miss A (@AnfieldRdYNWA) reported

    @EE Hey thanks, yeh i spoke to someone yesterday. But will need to call them back tomorrow as ive decided to cancel my broadband

  • Trebleutd cantona7  (@Trebleutd) reported

    @MarcAllera @EE The new sim only plans are terrible much better value before I have been a customer for years but time for a change come renewal this nov me thinks

  • laaaan12 (@laaaan12) reported

    Shocking @EE signal in Bury. Advised there are essential works being carried out for 7 days?! Am I getting 7 days discount off my bill because I’m on 1 bar of signal with zero internet at the moment 😣😬

  • paulbrear Mr_Indoors (@paulbrear) reported from City of Kingston upon Hull, England

    So @EE just getting worse Apps not working can't log in to reset password as webpage goes daft is ee ever gunna get it's act together getting even more annoyed than before