EE Outage Report in Lee, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at EE
EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Lee, Greater London, England
The most recent EE outage reports came from the following cities: Newham, Croydon, Southwark, Ilford, Wandsworth, City of London, Islington, Woodford Green, London, Camden Town, Purley, Hammersmith, Dartford, Hackney and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Wi-fi | |
| Croydon |
Wi-fi | |
| Southwark |
Wi-fi | |
| Ilford |
||
| Wandsworth |
Total Blackout | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Jonathan Kelly
(@JKBartsHeart) reported
from
Kensington, England
@calluna23 @EE @Ofcom Didn’t even click it, never know what it’s designed to do
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Anna Thurman
(@AnnaThurmanLDN) reported
from
Bexleyheath, England
@EE I need help with an upgrade being charged more than it should be!
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Please help out. I know I’ve asked this before but we not in the 90’s anymore. On my iPhone I’m unable to merge calls, eg I call someone, put them on hold and call another then merge. When is this basic feature that all phones have going to be enabled on ur network?
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Michael Wilkinson
(@ThatMichaelW) reported
from
Camberwell, England
From my perspective this highlights how big companies like @EE need to work harder on their customer experience. They are prioritising processes over people rather than being customer-centric and finding a solution that leaves them happy.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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Deborah Brown 🇪🇺
(@Streethats) reported
from
Hammersmith, England
@EE morning... can't login to my account... any issues?
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N1C-B🐻💙
(@Nic_B82) reported
from
Bexleyheath, England
@EE do you do the same deal in store as well as phoning the customer services??
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Ana Escudeiro
(@escudeiro_ana) reported
from
Lambeth, England
@EE you have worst costumer service! You decide to deactivate my SIM card without warning, add to borrow a phone to talk with C S . I was told that a SIM card was on the way, THAT WAS 3 WEEKS AGO. @CTSI_UK
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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mark
(@taylor251073) reported
from
Stratford, England
@EE how do I cancel my contract when my contract finishes,
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Craig McRae
(@craig_mcrae) reported
from
Lambeth, England
@EE To be quite honest it's never been that great (<5mbps). Usually I can stream music while in the park. Yesterday it was just horrendous. Feels like Clapham/Brixton/Stockwell never gets the lightning fast speeds of central London (160mbps in Covent Garden), don't see it wfh though.
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Callum
(@Callum_Walker96) reported
from
City of London, England
@EE how do I cancel my rolling contract
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Huw
(@huwkan) reported
from
Poplar, England
@EE broadband has been terrible all week and today was awful. Any idea what the issue is in London, E2
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Ari Gork
(@arigork) reported
from
Camden Town, England
@VodafoneUK Morning team. Weird one. On an iPhone Xs and Samsung S10e both Vodafone contracts-Speedtest shows under 2MB download-both phones show 4G with 2-3 bars. My other Xs on @EE with similar signal bars has over 100MB download. Something up with your 4G?
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Hi Chris, nothing happens. I love tried with numerous calls. The conference call function just does not work. You welcome to try it your side on your phone and you’ll see. EE doesn’t support this feature it seems.
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lauren
(@wanderlaurst) reported
from
Wandsworth, England
@ee is there an issue with your mobile app? I can’t dial internationally and I also can’t view my extra charges to see if they’re the issue #ee #eemobile
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
I remember when @EE would pursued you to stay as a customer and offer a nice deal, now they aren’t bothered, I guess that’s cos they are the biggest, they can’t transfer you to a manager as they are working from home!!!
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Damian Holroyd
(@DamianHolroyd) reported
from
Walthamstow, England
@EE I’ve noticed that over the last 6months or so, network reception round the area I live has suddenly started dropping out, so much so I can barely make a call when I’m out. What has gone on? Can you fix it?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lu
(@LuSchmoo) reported
@grrlpxwrr @EE Hello, since you’re using iPhone, if it’s within the Apple hardware warranty, which normally covers you for one year, you’d be able to arrange a repair on the @AppleSupport website and this would be covered. If the warranty has expired, then they’ll be a cost for service.
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Richard Ireland
(@richardireland) reported
@EE I was literally in London, on EE 5G network and I got your advert that your agency think is targeting people in Manchester. It isn't. Whoever they are they've screwed it up probably - both on the basis of geo-targeting and on exclusion of existing customers
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joe
(@joe61817247) reported
@EE Never mind it was off for 5 hours then when I tweeted you it fixed
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Freedom
(@Freedomflight50) reported
@EE In my experience EE customer service is deplorable..
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Richard Brader
(@Dieseldick1973) reported
@EE But he couldn't help, so can someone please explain what was going on, I'll try to attach the message.
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Sam Marks
(@Quilo) reported
Hey @EE spoke to one of your support team on Saturday re problems with BT sport app after signing up. Mentioned there were ongoing issues. Any light in the tunnel with regards to this issue being resolved?
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Hanna Fowler
(@hannalfowler) reported
@EE Hi, I keep receiving a fake email pretending to be EE Customer Services saying there’s an issue with my latest bill - just making you aware so others don’t fall for it!
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Sian Downes
(@Siananigans) reported
from
Hawick, Scotland
Hi @EE. Are there signal issues in TD9 as I have had basically zero phone service all day! Thanks
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Peter Francis
(@pjf43) reported
@EE Avoid EE their customer service is appalling. All morning trying to get a simple request and still no further forward. Now leaving them
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Michelle
(@hookaduckduck) reported
@KnittingWyrd @EE @virginmedia To be fair, they weren't TOO bad because I have already got a new phone/number so they didn't waste our time!