EE Outage Report in Lee, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Lee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lee, Greater London, England
The most recent EE outage reports came from the following cities: London, Wandsworth, Harringay, Romford, Islington, Croydon, Southwark, City of Westminster, Tower Hamlets, Hammersmith, City of London, Kensington, Waltham Forest, Paddington and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Danny Whitebread
(@WhitebreadDanny) reported
from
Camberwell, England
.@EE why have I just spent over an hour sat in your Peckham store trying to get signed up as a new customer by your incompetent employees, who after an hour of failed tablets and multiple forms they ask if I can come back another day? No thanks, I’ll go with someone else, ta.
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE your pay and go price plan are overpriced and very expensive I mean 60GB for £30 is a rip off as with the smarty network price plan at £18 for unlimited everything!!!...
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KATEGEORGINA
(@KATEELDRIDGEx) reported
from
Sutton at Hone, England
@EE you are literally the worst network. ! I pay £100 a month for people to say on the other end of the phone I can’t hear you !!! Sort your network out !!!!
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Jimmy
(@jimmyb01) reported
from
Merton, England
@EE is MyEE down? Can’t log in on app or website
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Jon Turner
(@jon_turner276) reported
from
Whyteleafe, England
@EE what’s up with your upgrade website? Been trying to upgrade to an iPhone 12pro for three days now and it’s constantly says there is a technical issue??
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE Hi, any idea when the network issues in SW4 will be fixed? Thanks
EE Issues Reports
Latest outage, problems and issue reports in social media:
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sage
(@Esage64) reported
Been wanting to cancel my contract for the past month @EE, shock whenever I call I go through the options and I’m put on hold/qued for ages and can’t get hold of anyone.
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Amy Smith
(@amyjsmith944) reported
@virginmedia I'm sure @EE Can show ya how to set up a phone company if you need help? Paying for a bill I have not been able to use today?
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Amy Smith
(@amyjsmith944) reported
@virginmedia Apparently @EE send their customers a text saying that the network will be done? I don't even get someone answering me? Great service there (!)
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tyler cowan
(@tylerco00571819) reported
@EE I’m not getting any good service in my home area marked as fully covered by 4G. In Bridport, Dorset. Yet at times it says I have 3 bars of 4g and I can’t send a message or make a call. Any help?
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Ste ven
(@vodosioskbaas) reported
@EE so no I don't want to waste more money on a company that didn't give a crap and didn't listen. and ill tell everyone how useless you were. especially the lie that 3rd parties can provide cheaper deals then you the network provider they wouldnt make any profit if that were true
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Iain Peck
(@RonBTheGunShow) reported
@EE please can someone help me. Ordered a new phone via the app/website yesterday but the parcel couldn’t be delivered by DPD today as our house number wasn’t on the parcel. You need to contact DPD to update address. Thank you, Iain peck
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James H
(@HoldZ) reported
Why is @EE’s service all over #Newquay & the surrounding area so poor? 4G & 3+ bars but data connection / speed is woeful / virtually non existent! Several of the people I’m with are also on #EE & are all experiencing the same issue!
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Naomi
(@twittorerr) reported
I honestly cannot believe how truly terrible @EE's online chat advisor's are. Aniket is in the wrong job! Think it's time to move on to another provider that actually listens, helps and doesn't rip you off every month! Smh.
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ryang_
(@edu_ryang) reported
@EE ive been on live chat for almost 30 minutes with no response from the “Executive Customer Resolution Team” Please send me an email for escalating the complaint
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Damien Inglott
(@InglottOmen) reported
@EE I am in dymchurch and l today i can get no service its rubbish the best of times whats the point of having a phone when you cant use it