EE Outage Report in Lee, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at EE
EE is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lee, Greater London, England
The most recent EE outage reports came from the following cities: London, Waltham Forest, Hackney, Islington, Coldblow, Southwark, Wandsworth, Poplar, Romford, City of Westminster, Epsom, Croydon, City of London, Kensington and West Wickham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Waltham Forest |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| London |
||
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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Stephen McGlynn 🏴
(@StephenMcGlynn) reported
from
Merton, England
@EE are nearly as bad as @DirectLine_UK 🤪 one of those terrible customer service days. #AnswerthephonesPlease #AwfulAwfulService
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Anthony Mayatt PT
(@BreatheFitness) reported
from
Sutton at Hone, England
@EE Getting very annoyed now. No home broadband for 3 days and in the past month had to troubleshoot everytime I switch on the router. Please help me get this sorted or don't take money out my account when it doesn't work!
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Marc Flores
(@marcflores) reported
from
Stratford, England
@EE Hi Jo - my data speeds seem to be non-existent or extremely slow in E13 and E15 (I’m commuting right now).
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Jonathan R
(@Jon_Robertson) reported
from
Romford, England
@EE I recently upgraded, im within the 14day cooling off period can I cancel this contract and return this phone.
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Life of Nads
(@life_of_nads) reported
from
City of London, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Waited 2 hours to speak to customer relations at Three. Finally someone explained to me that it’s basically because Apple hasn’t delivered the phones to anyone and they’re waiting for a new batch...
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Aminul Hoque
(@Am1nul_Hoque) reported
from
Poplar, England
@EE I was informed I would be called at 6.30pm today by technical support today and even given a name. Call was recorded and I came home extra early from work, but yet again you have considerably failed to stick to your word and meet the needs of your customer!!!
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE 2/2 is acceptable and your customer service over the phone is very rude, we will be making a formal complaint about the whole thing, and I will continue to slate you over social media
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Katie Jones
(@katiejayjones_) reported
from
Dartford, England
@EE Yeah he has that why I know he won't be getting his money back, it was an add-on not actually a full contract, which should never have been carried on, but the man on the phone said it is his own fault and won't refund him, which is disgusting for a mistake you made as a company
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A girl has no name 🐺⚔
(@rustykidneys) reported
from
Camden Town, England
@EE Thank you. Your team member was great. My mum was on the train home and couldn't call herself, and my stepdad's phone kept losing signal, so I had to on her behalf. I was afraid this was going to be a problem but he was very sympathetic and sorted it out.
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Life of Nads
(@life_of_nads) reported
from
Islington, England
@Evertonzck @ThreeUK @Apple @EE @TheO2 @VodafoneUK Damn! Can’t believe they don’t even have any in stock anywhere... such a mess 😭
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Alex King
(@alexkingtweets) reported
from
Merton, England
@Ofcom you may want to check @EE new unlimited data plans and their misselling of them. They claim you can gift 100GB but they don’t tell you until after that if you use data, that reduces your giftable allowance. Clear misselling here and even the @ee customer services agree!
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Dave Cunningham
(@flyerinhiding) reported
from
East Ham, England
C’mon @EE this is getting silly. Phone shows 4G but London, York, Edinburgh frequently now there is just no signal. Tried phone and Ipad, same on both. Its almost like you’re trying to force people onto 5G. The last few weeks its been next to useless
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tim parsons
(@timpar2109) reported
from
Poplar, England
@EE your customer service is poor. Need to register an issue with broadband dropping out why can't I just chat with someone or log the issue. It's happened 3 times in last 2 hours router just loses the connection.
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Benjamin Hopkinson
(@BenHop) reported
from
Bromley, England
@EE are you aware that reception in Bromley is awful. Constant call drops and and intermittent data service. It’s normally pretty bad, but today it’s unusable.
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R I C H P E R K S
(@Richperks) reported
from
Romford, England
Unrivalled for sure @EE, especially the last 9 days in RM13 where network has been poor (at best!). Glad K Bacon still has work though!
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John
(@SaffaJohn) reported
from
City of London, England
@EE fantastic service from Qasim at your Canary Wharf,London store today. He helped fix my elderly fathers phone.What a star.
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DAWN4IoE
(@Dawn4Io) reported
from
Camden Town, England
@NoServiceHereUK no data on Euston platform despite good signal on @EE
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Marc Flores
(@marcflores) reported
from
East Ham, England
@EE Back in east London (E16, Canning Town). 1. After Airplane on/off 0.66 Mbps down 2. After restart 6.88 Mbps down (slower than normal 3’s speeds!) 3. I’m running iOS 13.1 on the device. FYI - I had no issues when at work at SE1.
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Martin Dynan
(@Dynan5) reported
from
Croydon, England
@EE I bought the phone off @EE and pay £180approx a month to @EE so think I’m well within my right to get you to fix this and give me a loan phone! @Apple require appointments etc which is not ideal
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tina Walsh
(@tmw1000) reported
.@EE Made a complaint, let's see if you bother responding to that. Next stop, @Ofcom.
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paul james
(@pauljam19759849) reported
@cjcheesecake @EE Morning Claire contact EE and tell them that unless they stop harassing your poor mum( hope she’s ok & you of course) you’ll put the letters on here for everyone to see them upsetting a 82yo xx
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Nikki C
(@Nikki_newhouse) reported
@EE FURIOUS! Wanted BT Fibre 300 smart hub 2 complete wifi £59 pm 24 months. EE sales agent matched cheaper - EE fibre max 300 with smart wifi £52 without smart is £42 (loyalty discounts). Agreed to £52. Connection, no discs, wrong hub, wrong tariff, no service, EE charging!
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T E N N Y
(@CraigTenny) reported
@EE Firstly just got off phone with ur support team about your network being down for the past week only for them to say they will credit my bill next month instead of putting on this months bill which I pay tomorrow and I’m sorry but I’m refusing to pay
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AJD 🏴🇬🇧
(@RudeBoiUK) reported
@cjcheesecake @EE Look after mumma cheese. All I can say is that is EE for you. Cancel a DD at your peril these days. Can't you go to citizens advice, sure they will have some bumf for you.
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Ollie
(@kettleinho) reported
@EE Yes. Had zero bars unless you walked from our block to about 5 blocks down (ish) and even then still didn’t connect 😐
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Vacci-Nathan
(@coolhandle01) reported
So I called @EE and there's a tower down near me. They are waiting for paperwork to say they can go fix. The fella on the phone from @EE, he was _awesome_. A-Grade customer service.
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Grant Orino
(@scrymnstrs) reported
@EE hi, my contract has been changed to a pay as you go by mistake. I have been trying to contact you to remedy this but when I ring it says that there is no credit on my phone to ring you. Please help me. I need a number that I can call you on
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T E N N Y
(@CraigTenny) reported
@EE ******* joking of a network company 7 years best network BULLSHIT!!!!
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Indiana Jonsson
(@Gnidde90) reported
@EE Haven’t had any phone signal, 4G data or 3G data working since moving to my Zone 2 London Flat in April. Relying solely on WiFi-calling. Been in touch with #EE several times. Ridiculous that you ensure 4G on a remote mountain but not in Central London.