EE Outage Report in Lee, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Lee, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Lee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Lee, Greater London, England
The most recent EE outage reports came from the following cities: Southwark, London, Waltham Forest, Newham, Croydon, Hackney, Paddington, City of Westminster, Camden Town, Harringay, Wandsworth, Hampstead, City of London, Beckenham and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
||
| Waltham Forest |
Phone | |
| London |
Phone | |
| Southwark |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Lee, England
Latest outage, problems and issue reports in Lee and nearby locations:
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𝕂𝕚𝕣𝕤𝕥𝕪
(@custard71) reported
from
Tottenham, England
@EE my internet is down 🥺🥺🥺
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Emyr Glyn Rees
(@emirrelevant) reported
from
Hackney, England
@EE Live chat rarely connects - please direct me to the WhatsApp chat support please.
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Cheryl Cavanagh
(@xchezzacx) reported
from
Wandsworth, England
Unless I'm on WiFi I currently have no internet or data on @EE ... Is there an issue been happening most of day.... Which is a pain when I'm not at home!!
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Jane Staiano 🇪🇺🇬🇧🇮🇹
(@JaneStaiano) reported
from
Camden Town, England
@JudyMansfield @EE No network is better than another unfortunately Judy ... I'm with EE and rarely get a good signal here in London in my own home. They also keep upping their prices, so make sure they give you a good deal.
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AgentGrizzle ™ ©
(@AgentGrizzle) reported
from
Tottenham, England
Hello @EE 👋 Just wondered, as a current customer on a soon to be expired Swappable Benefits plan with you, if I were to put my SIM card into a 5G enabled phone, would I gain access to 5G signal or would I still only have 4G access? (Hope this makes sense)
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE Broadband the CS and product service for us has gone from 5star to zero 😐 Been with EE mobile for 4 years, recommended my Mrs and recently switched to Ee BB. What a shame. Disappointed. It’s done & dusted. Adios, EE BB. WC, @BT Broadband
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Billy
(@billyscott31) reported
from
City of London, England
@EE Had the same problem yesterday morning. So far so good today. What was this caused by?
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S@NDY🙋♀️
(@sandy118118) reported
from
Croydon, England
@EE hello I’m in Croydon and my reception is really bad a lot of the time. No idea why? My work phone is EE too and cuts out frequently on calls?
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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James Gill
(@JamesGillComedy) reported
from
Bromley, England
Fair play to @EE. They've clearly watched The Social Dilemma and been worried about me. Thankfully, I can never get a signal where I live so my phone is practically useless. #wellness #DigitalDetox 🙏
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Emyr Glyn Rees
(@emirrelevant) reported
from
Tottenham, England
@davechaps @EE Bruv. They are ***************, and about £45 a month too much from me. Business customer too. Idiots.
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Hugo Slime
(@HugoSlime) reported
from
Walthamstow, England
So after 3 of @EE #broadband "quality" assurance team break their appointments with no apologies with one lying about trying to phone late, the fourth says reason for poor service is my @Sonos equipment. So I have to live without sounds for 24hrs. #ee #badcustomerservice
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE I don’t want to waste my time n effort. Providing a decent customer service is at core of any service business. Appreciate your offer x
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Ace
(@acetrigger) reported
from
Walthamstow, England
@EE hi can someone help me. I was at the final stage of upgrade and the phone cut out.
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@MattDronfield @MarcAllera @EE It’s still nothing to complaint at!
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TricolorGav
(@gauravleo7) reported
from
Lambeth, England
@EE just had the absolute displeasure of speaking to EE Mobile CS. Explained the network problem at my new place and added the agony we have had with EE BB. Must say consistent service by both the CS teams, zero Fs given by them 👌🏼 Can’t wait to finish my obligatory contract.
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Simon Archer
(@BelvedereVicar) reported
from
Crayford, England
@minidvr @EE It’s the first time it’s been completely down since we’ve been here but they did take months fixing the dodgy line into the vicarage. Main issue is I have Zoom and Google Meet meeting today and I will have to use up my data on mobile to do them.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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footballconfidential
(@footballconfid1) reported
@djkinrade @EE Check out the Forbes list. Every billionaire has seen a HUGE rise in personal wealth since Covid struck. But of course all these companies “must” increase consumer prices to stay afloat. Poor them 🙄
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Kinrade
(@djkinrade) reported
@EE Explain to me which networks you own? I live in London and can't get 3 or 4g in my house. You aren't interested in providing good service. Frankly your sound bites are pathetic too.
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Jack Allen
(@jack9allen) reported
@EE @M_Davieswrites Re introducing roaming charges I could just about deal with but to increase by 9% is mental. Are you trying make inflation spiral out of control? Why you would do it is beyond me, you have made record profits and you try and make out like its for the customer. You say your (1/2)
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Paul 'Stewy' Stewart
(@Kidderlarlar) reported
@EE @EEHelpdesk I have had to write off 2 days of work as my internet and phone service has been down since Sunday. Is there any idea when it will be back on...???
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Jasmine Fakir
(@JasmineFakir) reported
@EE Hello I am trying to call you on 150 but it's not connecting. How can I speak to someone please regarding ordering a 5G sim for my new 5G phone. I am an existing customer. Thank you very much.
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donna phillips
(@donnaphillipsx) reported
@EE I don't need 'updates' I know everyday when I cant get through to speak to her what the situation is. I want to know when you are going to fix it! #porteynon #gower
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Chris Munroe
(@crizzlemunroe) reported
@virginmedia I spoke to your team already. Really poor service. They said there was nothing they could do. As I can’t be without a phone for 5 days I’ve signed up with @EE instead. I was able to walk into their shop this afternoon and get a new sim immediately.
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Jon Binstead
(@jonbinstead) reported
@EE Hi - I can't make any calls from Spain (even to cust service) and live chat isn't appearing on your website. Can someone please help me?
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Jack Allen
(@jack9allen) reported
@EE @M_Davieswrites You say it’s because you have a growing network, if you’re networks growing then it could be assumed you have more customers and more income into the business. We have been told now to ask for pay rises this year because it will fuel inflation yet we have a multi million (2/3)
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david
(@david66881118) reported
@UswitchUK @EE That’s funny, been trying to get hold of @EE customer service all day and still can’t get through and now it’s stopped ringing all together. Absolute shambles