O2 Outage Report in Stepney, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Stepney, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Stepney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Stepney, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, Southwark, Ealing, City of Westminster, Hammersmith, London, Bromley, City of London, Wandsworth, Hackney, Paddington, Enfield Town, Fulham, Islington and Waltham Cross.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Total Blackout | |
| Southwark |
Phone | |
| Ealing |
Phone | |
| Croydon |
Phone | |
| Croydon |
Phone | |
| City of Westminster |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Stepney, England
Latest outage, problems and issue reports in Stepney and nearby locations:
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Matt Ribbins
(@MattRibbins) reported
from
Poplar, England
@andrewwhyman @O2 Hmm maybe. My point about the network unreliability still stands. Walk to the shop and I have no data unless I airplanes mode a few times. Frustrating
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Alan Ferrari
(@ferrari1fer86) reported
from
Romford, England
@O2 Correct, SIM shows no signal. Local area coverage is fine and I have tried different handsets. Account is up to date. I went to a store but was told I was on the O2 360 system and they couldn’t help me, so am trying here.
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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Zenwork
(@Zenwork21) reported
from
Blackheath, England
@O2 connectivity and signal in Canary Wharf is awful as usual #o2
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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NAIJA BOI
(@MANLIKENAIJA) reported
from
Islington, England
@O2 APP AND WEBSITE DOWN SINCE 9:58AM !!! YOU PEOPLE OWE ME MONEY !!! IMMA FIND A WAY TO SUE YOU 🙃🙃🙃
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David T Kinnear
(@dkinnear) reported
from
Camberwell, England
@O2 I had a call from Rachel - a fabulous @O2 rep last night to troubleshoot the situation and taking some accountability for what is going on. I’m sticking with @O2 while this gets sorted because of her actions. Great employee who gets customer service and care. 👍
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Fell
(@LauraFellover) reported
@o2 @virginmedia I’m so confused, I have zero mobile details in my o2 account now, even though I’ve been a customer for 20 years+? Does that mean no more bills? Absolute nonsense - please help!
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Brad Start 💙
(@StartBrad) reported
@O2 Good Morning, I have been trying to get my 12 month free Tastecard, but there’s a problem. First week I got through the application process (even supplying my creditcard details) and then got told there was a problem. Now each week it says code expired. Can you please help?
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Southy
(@Southy_Drums) reported
@O2 I'm trying to purchase 2 vue tickets for £9 and it's saying code already redeemed. I haven't purchased it at all. Can u help?
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MUFC689908
(@anthonyewbank) reported
from
Middleton, England
I'd like to make a complaint @O2
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Graham
(@Graham_Neil) reported
@O2 Action Fraud Ref: NFRC250907638051 Police Scotland Incident No: PS-20250924-0606 This case has been formally reported as fraud. Please resolve urgently before the next bill date.
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Rebecca
(@nikrapacceber) reported
Hello, I am attempting to redeem by cofe for Runna howeverthis is not working, the app says to contact you on here for support. @O2
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GAIG
(@Siderzzz95) reported
@O2 fix ur fxcking network
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Rob Clark
(@Rob_JClark) reported
@O2 Ok thanks for no help, even more of reason I’ll be leaving your network, the communication is shocking
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Nathan Harrison 🔰
(@NathH89) reported
@O2 @LutzSchueler It's been 12 days, and the advisor from O2 Complaint Review Service is ignoring several of my emails in reply to their initial response. This is unacceptable!
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Marvin Gowdy
(@legomg) reported
My code has expiredas the Internetpage went down @O2