O2 Outage Report in Purley, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent O2 outage reports came from the following cities: London, Streatham, City of Westminster, Twickenham, Southwark, Acton, Croydon, Bromley, Chislehurst, Fulham, Catford, Sevenoaks, Woolwich, Redhill and Bexleyheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Total Blackout | |
| Streatham |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Jóse
(@imjoseabreu) reported
from
Lambeth, England
@O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!
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Fatima Duerden 🇪🇺
(@FatimaDuerden) reported
from
Camberwell, England
My 4G is down. Only Wifi working. @O2 is there a problem??
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Emlyn Akoto-Dwemoh
(@EmlynAD) reported
from
Esher, England
@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Martin 'Snazzy' Cox
(@MartinCox0155) reported
from
Croydon, England
@O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Nicky Green
(@Nickyquin) reported
from
Godstone, England
@CharlotteChart @EnglandRugby @O2 Sign up for a free trial then cancel it tomorrow.
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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White Lotus Customs
(@wlcustoms) reported
from
Croydon, England
I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Zen✨
(@AdenikeZen) reported
@O2 You guys really shouldn't be participating in this trend when your service is shocking! Not just network connection but your customer service which was once great is now horrible! Lots of failed promises of call-backs and fixing major issues which leave customers unsafe!
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Matthew
(@Dragon2611) reported
The number of alerts in the last couple weeks from @o2 and @VodafoneUK saying a mast is broken, it’s fixed , no wait it’s broken again
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Heath Netherton
(@heth_neth) reported
Want to buy a new phone, tried going in the shop and couldn't get seen, tried buying online repeatedly and there's errors and won't go through, tried calling the number the error message gave and it said it's not in use. I get it @O2, you don't want me and I'll find another place
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Simon Billing
(@sjb002) reported
@O2 @O2 it’s unbelievable it’s a terrible service an hour waiting to spend money funny Apple answer virtually straight away meanwhile @O2 leave you holding for an hour
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S SImpson
(@SSimps5) reported
@virginmedia @O2 To be clear I was mis sold - no mention that I would be making long term payments to BOTH O2 and Virgin. I’ve iniated a formal complaint also intend to contact media outlets. I’m not alone - think many volt customers mis sold. Lots of views of this tweet seem to confirm this!
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Miss Tilly And Me
(@MissTillyAndMe) reported
After 20 years I am leaving @O2 because I struggled to pay my bill. When I phoned the customer service to ask for another week. The lady said it would affect my credit reference and there would be a £6 fee. As I am having trouble paying the £26.00 I owe you, don't you think
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Tui 🇵🇸 🌸
(@tuimonkey) reported
@O2 @virginmedia We are not in a fibre area and the Virgin broadband checker doesn’t even recognise our postcode! The account is with O2. Absolutely appalling service as usual
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Paul Lynch
(@Mohawk1977) reported
@O2 Sent it last night now need it to work as I’ve no signal on sim
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Jon Chamberlain
(@Link1709) reported
@O2 If they support apple they are a 1.
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~¤~H~¤~
(@Hamza_aKhan) reported
@O2 Hi from one O2 sim to another. Yes I've also switched my phone off and back on no signal at all.