O2 Outage Report in Purley, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Purley, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Purley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (28%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Purley, Greater London, England
The most recent O2 outage reports came from the following cities: London, Barnes, Abbey Wood, Streatham, Tadworth, Southwark, Bermondsey, Lewisham, Earlsfield, Croydon, Fulham, Hampton, Worcester Park, Balham and Edenbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Barnes |
Phone | |
| Abbey Wood |
Internet | |
| London |
Phone | |
| Streatham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Purley, England
Latest outage, problems and issue reports in Purley and nearby locations:
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Claire Cottingham
(@Cla_Cottingham) reported
from
Wandsworth, England
@O2 Help. Unfortunately not which I now understand is not ideal!
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David Chow 📶
(@davidchow) reported
from
Hammersmith, England
@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.
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Hannah Jones
(@hannahmjoness) reported
from
Camberwell, England
@O2 your 3G service in London is actually a joke
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Eva Hamilton
(@MedinaMadam) reported
from
Camberwell, England
Not good customer service at all! Maybe you need to join me @O2
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Tom Bassett
(@oxymoron_tom) reported
from
Wandsworth, England
Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2
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Will McLeish
(@24_7_Raver) reported
from
Camberwell, England
@O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Hope Fashion Stylist
(@HopeVonJoel) reported
from
Wandsworth, England
@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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David Newey
(@NHSNewey) reported
from
Croydon, England
@o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!
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Mike Brownnutt
(@MikeBrownnutt) reported
from
Merton, England
@O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉
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Zara
(@zarascakes) reported
from
Croydon, England
@ThompsonMorgan still waiting for two orders from weeks ago! No email response!! No update! Quick to take money-but don’t deliver! So fed up!! Never again!!!! One order was via @O2 😡😡😡😡
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Worse customer service @o2 I give up!
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!
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Jodie De Vere
(@boogieloo) reported
from
Southall, England
@O2 I love @ O2 Customer Service
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John Burch
(@JohnBur57441479) reported
from
Bexleyheath, England
@O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.
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Gary Mitchell
(@Hammers71) reported
from
Bexleyheath, England
What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet
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Jack Aaron Davies
(@jackaarondavies) reported
from
Richmond, England
@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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Ralph Varcoe
(@RalphVarcoe) reported
from
Merton, England
@O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Holly Robinson
(@HollyR88) reported
@O2 why has it taken 12 hours for me to receive a notification that I've a voicemail& text? Whilst I don't get signal reception at work, I've had plenty of 4g signal throughout the day at certain points. It was left at around 10.30am, I've only just now received the notification!
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Caroline
(@caromckevitt) reported
@O2 Is there an issue with logging in online? 1st won’t recognise password then won’t recognise reset text code now can’t speak to anyone to assist with getting access?! Frustrating
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soria
(@soriacanthearu) reported
@O2 @chhokar_happy You are ignoring me at this point. It’s been almost 14 days since I was delivered an empty box and you are denying me my customer rights.
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Chris Cox
(@chriis1993) reported
@O2 after having connection issues for the past 6 weeks they still haven't been resolved!! Why? This is becoming so frustrating
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a general oddity
(@arismonty) reported
@O2 Apparently you could not provide me with my security question for security purposes. Beats me. Apparently this is standard fare now but it makes no sense. Problem resolved though, managed to get phone on long enough to received the code I needed to upgrade
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Debbie Rudd
(@DebbieJRudd) reported
@O2 your customer service is atrocious. My elderly father has rang five times to cancel his contract, he failed the security questions because he was confused so they asked for last three digits of bank account and date of birth which was correct yet they said call back later wtf
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Kev Sage
(@MySageWisdom) reported
@O2 are there any reports of a signal outage in the G84 area? I haven’t had any signal since 06:30 this morning 🤔
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Louisa Strickland
(@purplepiggies) reported
@O2 your 202 customer service line is terrible. I've just gone through all the options to make a one off payment to pay off my device plan, passed the security check then it says go online, goodbye and hangs up. Online says I have to phone. Is it actually possible to pay this?
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Penny Peerless
(@PenThePeerless) reported
Can you help please @O2 ? Trying to look at upgrade options. Can get into app, but if I click on upgrade it just times out. Can’t sign in on website either. Again just times out. Am pulling my hair out!!! Thank you xxxx
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Scotty. (he/him) Trans rights are human rights!!
(@odetodivorce) reported
@benjiw @O2 I hope she doesn't allow her prejudices to interfere with how she handles customer accounts