O2 Outage Report in Kidbrooke, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Kidbrooke, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Kidbrooke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at O2
O2 is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (11%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Kidbrooke, Greater London, England
The most recent O2 outage reports came from the following cities: Abbey Wood, London, Lewisham, Belsize Park, Camden Town, Harringay, Ilford, Croydon, Longfield, City of Westminster, Hampstead, Wood Green, Woodford Green, Streatham and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Phone | |
| Abbey Wood |
Phone | |
| London |
Phone | |
| Lewisham |
Internet | |
| London |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Kidbrooke, England
Latest outage, problems and issue reports in Kidbrooke and nearby locations:
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PG
(@PaulGrayburn) reported
from
City of London, England
@O2 Nope, nothing. All that’s been different is that I’ve been roaming since 4th October. Home now but I noticed when I was in Portugal that my data counter wasn’t working but my sons was. My wife is also having the same problem.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
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Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
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David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@O2 hoping to get some answers today. Process of switching provider. My husband been with you for sometime. Did last Tuesday. Told phone by Wednesday or Thursday. Now chased twice with customer service and no updates.#notagreatstart
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Christian Mole
(@KentishMole) reported
from
Camberwell, England
@O2 well I flicked you a DM 18 hours ago for help re my iPad surfer plan and it’s been totally ignored. Perhaps this public tweet might trigger a response?
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James Rogers
(@james_rogers) reported
from
Poplar, England
@O2 Too many issues to explain here. Yesterday I cancelled my contract with @O2 and finally got a refund on the phone I purchased from you in February, which you arbitrarily cut. Now I need to reclaim via my bank £160 from you. More time wasted. Your customer service is appalling!
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Jack humphrey
(@JackHumphreyKM) reported
from
Banstead, England
@O2 are you having service issues?
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Shani
(@shanianderson_) reported
from
Lambeth, England
@O2 hi I am trying to buy 2 x tickets for disco classical in indigo2 through o2 priority. The link through to the AXS tie doesn’t work. Please can you help?
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah
(@_SarahGeorgina) reported
@O2 That's ridiculous! You need to teach your employees in store on what devices are accepted as I asked multiple times and he assured me I can use nhs discount. I would never have bought this phone/contract if he said I couldn't use nhs discount!
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Charlene
(@BurgessCharlene) reported
@O2 & @virginmedia might be worth noting that to have 2 different options is confusing and probably best to say yes or no. Just customer feedback.
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Ben Bristow
(@benbristowuk) reported
@YourLocalClone @NoContextBrits Probably because their dad uses the @O2 phone network?
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Chloe Royle
(@ChloeRoyle_x) reported
@O2 everyone seems to be getting replies within minutes, being ignored on here too. Had our phones restricted all weekend for an apparent unpaid bill which we have paid, I’m shocked by this service.
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Dominic Randolfi
(@DominicRandolfi) reported
@O2 shocking experience with your call centre for over an hour. No understanding of a disability, no logical explanations put forward at any time. Currently having funds stolen from our account each month for a contract we are unable to cancel. You should be better
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Chloe Royle
(@ChloeRoyle_x) reported
@O2 awful experience with your call centre, we had a query about our bill and was spoken to appallingly by 2 of your staff members, my mum was trying to explain something and was being laughed at and talked over. Been with o2 for years never had this experience before. Disgusting
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Howard Freeman
(@rwfc236) reported
@O2 @virginmedia I think you misunderstand. I was called last year by you and persuaded to change my package and move to O2. The price I am paying is MORE than the volt without any of the benefits. This is unacceptable and I will leave Virgin as soon as possible after 34 years as a cable customer
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Jonny Barber
(@JonnyBarber27) reported
@O2 had problem after problem since moving to iPhone few days of not being able to make outgoing call and now a signal outage what’s crack
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Linda Collett
(@loopy64) reported
@O2 No signal from old phone and yes activated new sim said could take 24hrs but its gone over that. Sent messages on my o2 but message was to come back later.
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Chloe Royle
(@ChloeRoyle_x) reported
@O2 just called your line to talk about my bill and was spoke to appallingly by 2 of your customer service staff members, I’ve never been spoken to like that with all the years I’ve been with o2, everytime I call I get the same 2 people and get nowhere.