O2

O2 Outage Report in Hersham, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hersham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hersham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hersham, Surrey, England 04/21/2024 07:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hersham, Surrey, England

The most recent O2 outage reports came from the following cities: London, Ealing, Streatham, Twickenham, Acton, Fulham, Ashford, Redhill, Isleworth, Godalming, Wandsworth, Camden Town, Woking, Banstead and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Wi-fi
United KingdomLondon Internet
United KingdomEaling Phone
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomEaling Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hersham, England

Latest outage, problems and issue reports in Hersham and nearby locations:

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • TMytton90 Tom Mytton (@TMytton90) reported from Wandsworth, England

    @O2 had hardly any signal all week in SW16. No notification of works on the local masts. No impressed

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DissentSkate Dissent (@DissentSkate) reported

    Hey @O2 just checking that 0330 303 5315 is affiliated with yourselves?? Just think you should know about the very aggressive manor your 'representatives' have when cold calling one of your customers (me) about 'offers'. Might be time to change network!

  • Tanvir_786 Tanvir (@Tanvir_786) reported

    @O2 Hi I’ve sent a Dm and need help please

  • NathFerguson Nath (@NathFerguson) reported

    @O2 why do you never respond to a formal complaint u get told your hear from us and for the second time I heard nothing your customer service is shocking

  • mr_c_classroom Mr C (@mr_c_classroom) reported

    @O2 I’d appreciate some support as soon as possible. I’ve been chasing an issue for 3 weeks and not a single correspondence. You owe my dad nearly £300. Can someone get back to me please

  • Tanvir_786 Tanvir (@Tanvir_786) reported

    @O2 hi can I get a response to my dm I need help please

  • jonathanitb Jon B (@jonathanitb) reported

    @jodemolder @O2 Same issue here with my code! 👀

  • abdel112 Abdel (@abdel112) reported

    @O2 You need to check up on your support center they are swearing down the phone saying **** we are broke and then hanging up. Not a good experience for a new customer.

  • stupot74 Stuart Kerr (@stupot74) reported

    @O2 why is your network so ****? Everywhere I go no signal! Middle of Southampton today, no signal.......

  • SairaHu82699215 Saira Hussain (@SairaHu82699215) reported

    @O2 @o2 I have DM’d you. Please help

  • EmmaBabeyy93 Emma Carr (@EmmaBabeyy93) reported

    Another 5 days until @O2 can fix a mast, so a total of 8 days with any signal what so ever. Thanks o2. Just so you know, you won't be getting full payment of the bill this month. No chance