O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (26%)
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Total Blackout (15%)
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Wi-fi (4%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent O2 outage reports came from the following cities: Croydon, Southwark, London, Orpington, Islington, Tower Hamlets, Sevenoaks, Dagenham, Hackney, Camden Town, Wandsworth, City of Westminster, Grays, South Ockendon and Bermondsey.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Orpington |
Phone | |
| London |
Internet | |
| Islington |
Internet |
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Chris Gledhill
(@cgledhill) reported
from
Whyteleafe, England
@AnjLatif @McDonaldsUK @O2 What’s the problem with the privacy feature? They can still track by asking customers to sign in for free WiFi
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AA Ron 🖤
(@Munden87) reported
from
Addington, England
Anyone else’s data slow AF on @O2 constantly having issues with my data speed! It’s driving me insane! Constantly not working in places but full signal!
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Esmer Ozan
(@kostas1903) reported
from
Bexleyheath, England
@O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Carl Hellicar
(@CHellicar) reported
from
Sutton at Hone, England
@MikeHollows @O2 Yeah is this something OfCom can help with?
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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It’s only curly at the front
(@sladey66) reported
from
Camberwell, England
Is anybody else getting no service from o2? It’s been woeful for weeks @O2
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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KB_UK
(@kieranbowley) reported
from
Bexleyheath, England
@O2 Sadly I am an enterprise customer. Any idea when they are going to be available?
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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FPL Jazz
(@FPLJazz01) reported
@KirstinBruce_ @O2 They also have the cheek to take my line rental payment for both contracts on Weds, for sims that have never worked! Zero network!! 😡🤬
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Lisa Gills
(@arealpageturner) reported
@O2 Amanda in business has been amazing. I've had awful problems with signal in the CR4 area. Sadly I'm leaving the network but your service has been fantastic #customerservice
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kg 🌾
(@queenoftartan) reported
@O2 your service has been atrocious in Glasgow recently, what's going on?
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Archibald R Soltorn
(@ASoltorn) reported
@EnglandRugby @O2 Be good if he picked the right 15 players for a change. Sticking with the same old players out of position, with a poor game strategy isn't working.
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Willie
(@AlfieAtGlebe) reported
@O2 calls not working in USA o2 seem unable to correct it after 5 days. Who is the best alternative for next trip to states?
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Josh
(@JoshAndjie87) reported
@EnglandRugby @O2 Can the Marketing team help Eddie out and put the numbers these players play for their club next to their names so he might pick them in the right positions...just an idea
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Robbooooo Dobbbbboooooooo
(@RobVinWyatt) reported
@O2 hey o2! My 5G sucks ***…. I get full 5G but the speeds when I’m at home are lucky to get to 20mbps! When sitting in the same spot turn onto 4G and I’m getting 120mbps + 😬🙄
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RachTwo🇮🇪
(@Ballyglass) reported
@o2 we have been trying to cancel a phone contract with you since July but you’ve made it impossible. We no longer live in the UK or use the phone but you have continued to take money from our account. Please advise HOW do I cancel the contract or speak to a human?
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HandsintheRuck
(@Handsintheruck1) reported
@EnglandRugby @O2 Jones' persistence with Youngs ahead of in form exciting 9s in the past (Spencer/Robson/Care) and present (Quirke/Mitchell) is farfetched. Youngs has been hanging on by a thread for years now with his slow service, inaccurate kicking and inconsistent performances.
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Nathan | Sales & Marketing
(@digitalsloths) reported
@O2 I have phoned you guys 3 times in the space of an hour today. with another 7 times in the past 2 weeks. I logged a complaint last week, I have now phone up today to find out no notes are left on my account, no complaint logged. NOTHING Please help @PHSOmbudsman