O2

O2 Outage Report in Hayes, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayes, Greater London, England 04/16/2024 06:45

April 16: Problems at O2

O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (25%)

    Internet (25%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent O2 outage reports came from the following cities: Tower Hamlets, Bromley, Sevenoaks, London, Stratford, Woolwich, Croydon, Newham, Redhill, Bexleyheath, Fulham, Southwark, City of Westminster, Islington and Wandsworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Phone
United KingdomBromley Phone
United KingdomSevenoaks Total Blackout
United KingdomTower Hamlets Total Blackout
United KingdomLondon Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Cla_Cottingham Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England

    @O2 Help. Unfortunately not which I now understand is not ideal!

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • AkilAlakil عقيل العقيل (@AkilAlakil) reported from Poplar, England

    @O2 @bluebear2207 H2, 2019 almost there. You should live up to your promise. Otherwise we will never trust you.

  • 24_7_Raver Will McLeish (@24_7_Raver) reported from Camberwell, England

    @O2 You lot come back with the same answer all the time. One day you’ll admit that it’s just a poor network and there is better ones out there

  • davidchow David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @O2 very disappointed and suprised that after 2 months without mobile service in my home you will not be providing any compensation! Contract up in September. I’ll be off to a different supplier. Anyone reading this please retweet so other users understand this crazy @O2 policy.

  • Hammers71 Gary Mitchell (@Hammers71) reported from Bexleyheath, England

    What’s going on with the @O2 signal around London/Kent lately. Absolutely awful, every call I make or receive cuts out or off etc. Anyone else had this problem. Even cost me a chance of winning The Who tickets with @absoluteradio the other day. @daveberry_tweet

  • oxymoron_tom Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • Zenwork21 Zenwork (@Zenwork21) reported from Poplar, England

    @O2 I don’t think you are doing enough to protect from dodgy premium numbers. They should be banned by default not only by customers requests. I have been charged for 6£ for 6 seconds. This is really bad and yours policy do allow it

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • NHSNewey David Newey (@NHSNewey) reported from Croydon, England

    @o2 why is your 4g signal and internet bandwidth so appalling in Croydon. Pass through the town centre particularly through East Croydon and you might as well having no signal at all!

  • KtHob Katie Hobden (@KtHob) reported from City of London, England

    Terrible customer service from @O2 who charged me £40 for data even though my data roaming was off #switchingtovodaphone #callingeverytimeigoabroadisnotpractical

  • MissPaulaGreen Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • MedinaMadam Eva Hamilton (@MedinaMadam) reported from Camberwell, England

    Not good customer service at all! Maybe you need to join me @O2

  • JohnBur57441479 John Burch (@JohnBur57441479) reported from Bexleyheath, England

    @Sunny_in_London @O2 Congrats. I’ve been waiting 2 months. No service for me and my wife from @O2 at our home. No compensation either!!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LuvC_Carol 🌸itsmeLUVC🌸 (@LuvC_Carol) reported

    @O2 we are trying to get to speak to a customer service operator. Yet your stupid automatic system is just cutting us off. We need to cancel insurance that should have been cancelled months ago when a new contract was set up. What can we do??????????

  • darrenrandsgolf darren rands (@darrenrandsgolf) reported

    @O2 absolutely awful customer service! An hour on hold to then be cut off so I got to myo2 and no agents available on messenger!

  • ethorpe1950 Eric Thorpe (@ethorpe1950) reported

    @O2 I called 0344 809 0202 at 1.50 pm on 15th December to port my old number to my new O2 PAYG sim card. Gave them all my details including the PAC code. Now 48 hours later and I'm still stuck on my old network. Not impressed.

  • JaneKNielsen Jane K Nielsen (@JaneKNielsen) reported

    @O2 Hi! I need to cancel my pay as you go but there's no info on this on account. Please can you advice on how to cancel? thanks

  • jeremystrutt #TruckingCyclist (@jeremystrutt) reported

    @O2 morning. Need help, can you reset call forwarding from your end? Everytime I try to make a change, or turn it off, its says unexpected error. When I check, status is all disabled, yet the calls are still forwarding

  • bunter1307 Ashley Freeman (@bunter1307) reported

    @O2 have to be the worst company I have ever dealt with. All I'm trying to do is transfer a Business phone line in to my business name and nothing seems to be right even though all the info is there 😡😡🤯🤯

  • TheTrol85059116 The_Troll (@TheTrol85059116) reported

    @jilllll372 @O2 I mean, the manager doesn't know ****. And his manager hasn't got the foggiest. The best person to speak to is probably the person who answered the phone in the first place.

  • Sarah94x Sarah Harris (@Sarah94x) reported

    @O2 @O2 it’s still not working as it takes me to the app ?

  • Mr1Elusive  Da Back Cracker 🧸 Elusive (DJ) 🦅 (@Mr1Elusive) reported

    @BizMobDeals @BizMobDeals really need to do better as a company and their Communication, Telling customers they have called when they clearly haven’t is terrible business @O2 your partner need to do better in life!

  • jasonmac85 Jason McCarthy (@jasonmac85) reported

    I’ve never known a phone service as bad as @O2 it’s shocking in centre of liverpool and on 2 bars and can’t even get on certain websites. Can’t wait to go back to @e_emobile