O2 Outage Report in West Ealing, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in West Ealing, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Ealing and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (24%)
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Total Blackout (12%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near West Ealing, Greater London, England
The most recent O2 outage reports came from the following cities: City of Westminster, London, Bermondsey, Hackney, Southwark, Brentford, Carshalton, Croydon, Harringay, Tottenham, Bushey, Ealing, Watford, Hammersmith and Radlett.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Phone | |
| London |
Phone | |
| Bermondsey |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| Southwark |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near West Ealing, England
Latest outage, problems and issue reports in West Ealing and nearby locations:
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Credit checks are clearly not worth the paper they are written on, where is your customer service care? look at my personal history and then WHY did the same business account get me my 2nd device in an O2 shop from O2 staff without any hassle, please explain.?
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iyren
(@Silverlink_) reported
from
Croydon, England
@O2 Hi my phone signal is absolutely shocking. I get 5G but still struggle to load web pages. Also no one can ever hear me on the phone? Yes i’ve tried turning my phone off & on again
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
I find @O2 incredibly difficult to deal with both on the telephone and on the website, nobody is interested in helping. Apart from going into a shop to spend money. Absolutely rubbish service outside of this.
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Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Tom the Lock (Maker of Curry)
(@ThomasAlexJenk1) reported
from
Croydon, England
@O2 Fuming at O2. Currently have 2 devices on a business account, but apparently a 3rd was not given because of a credit check. How long have I been a customer? Years, and Years, A shop gave me a contract for device 2 in 10 mins I've just spent 40 on Telephone for nothing.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Bence Barta
(@BenBarta) reported
@O2 I did. It says a phone mast near me is offline and data/calls might be disrupted. It says I'll get an update by 18th Jan. That's unacceptable, it's two weeks and I'm paying for this service and I can barely use it. How can I find out more about when it's going to end?
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Poshsimon
(@poshsimon) reported
@O2 Went into 02 store in Festival Place, Basingstoke. The assistant could not be bothered to put his own phone down. He pointed to the Samsung phones and that was it. I walked out. #fail #CustomerService
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Julie
(@juliemitchell84) reported
@MartinSLewis can you possibly help me, I am in a battle against @O2 , I have been the victim of identity theft and no one in fraud team is coming back to me. And now they aren’t taking the accounts off my credit file. It’s so bad im also a new mum and o2 do not care about this
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Jonathan Deavs
(@Y2JONAKERFELDT) reported
@O2 DM now sent. The initial estimate of returned service has now moved back from 8 PM tonight to this Wednesday at 8. I personally don’t think a week without any phone service whatsoever (not a single bar) is acceptable. Thanks.
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ᑕᒪᗩIᖇᗴ 💙 🐻
(@ClairEar1273) reported
@O2 I have ported back to you on the 07/1 and all went fine apart form the fact when I text people it still shows the temporary O2 number when they receive it not my ported number? Can you help?
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Nina Guy
(@NinaGuy78231116) reported
@O2 @dnb81 Rant time Anyway rant over, O2 can go and f**k themselves and never get paid if that’s their way of servicing their long standing customers. I’ve been with o2 since they began. They are the ones breaking the contract and not I.
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Lawrence Ferguson
(@lozfromcorby) reported
No EU roaming charges. @O2 you just gained 3 contracts from @EE from my family. I appreciate honestly, and not looking at any opportunity to gouge customers. I will never use EE again after this.
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Brighton Crypto Guy
(@BrightonGeek) reported
@O2 Hello, I recently moved my daughter's account away from you and I cannot see the option online anymore to unlock the phone for recycling. Is there another way to get your phone unlocking service? Thank you.
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Bence Barta
(@BenBarta) reported
@O2 Yes, but am I eligible for compensation? I basically have no service for 2 weeks.. what are the next steps?
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Andreas🇸🇪🇪🇺🏳️🌈
(@Andreasthlm1) reported
@HerveyBrookes @O2 Exactly. Any extra fees in this context are roaming fees by definition. And that doesn't help us EU citizens that now have to buy an additional international roaming plan when we go to the UK.