Plusnet

Plusnet Outage Report in Totteridge, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Totteridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Totteridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Totteridge, Greater London, England 04/01/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Totteridge, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hammersmith, Poplar, City of London, City of Westminster, Hackney, Hounslow, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham and Greenford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi
United KingdomPoplar Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Totteridge, England

Latest outage, problems and issue reports in Totteridge and nearby locations:

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • andywash Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • AndrewW66554842 Andrew Wright (@AndrewW66554842) reported from Rickmansworth, England

    @Plusnet I am completely unable to reach anyone at plusnet customer services by phone after hours of hold music and no answer. We were switching to you for broadband but nothing has been installed and now our old provider has cut our contract and we have no internet.

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • IlseHoward Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    @Plusnet And what about the emails that are not appearing for the period that service was unavailable, please? Are they lost for good?

  • InsideandOutVal Inside and Out (@InsideandOutVal) reported

    @GrahamDewhurst @Plusnet I've also been having the same issues with an old totalise email since yesterday, so looks like the problems definatley at their end

  • KarlNewbold2 Karl Newbold (@KarlNewbold2) reported

    @Plusnet Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    Still no solution to email probs from @Plusnet since Tuesday night!! Quick enough to relieve you of your money, though. Pity those using it for work/important stuff. #WhereAreMyEmails?????

  • AppsNigel Nigel Apps (@AppsNigel) reported

    @Plusnet while some email now seems to be getting through - none of yesterday’s email have arrived. Why are you still not able to inform customers properly of what problems have happened?

  • mungerville craig branson (@mungerville) reported

    @Plusnet can’t send email now! What is going? It’s well over 24hrs, cut and paste responses are not good enough. My livelihood depends on email. You went down the pan rapidly when you were swallowed up by BT. #plusnet #plusnetdown #notgoodenough

  • AppsNigel Nigel Apps (@AppsNigel) reported

    @Plusnet @woolcycle Well not only is your email not working, I can’t now access your website to check for updates - what is going on and why are not not posting more regular updates

  • PeterHydes Peter Hydes (@PeterHydes) reported

    @Plusnet @Gottzy Email still down for me. My SMTP client asks me for my password (normally automatic) and says that Plusnet server can't accept it saying that"it is a temporary problem" Cold boot of PC doesn't solve the problem.

  • Plusnet Plusnet (@Plusnet) reported

    @LoneLeVay Glad to hear you've been able to receive some emails. We are aware the issue is still causing some delays to mail being sent and received, but you should be able to access the mailbox now with no issues. - Jess, Plusnet Leeds 🌻

  • Hughgles HuggyT (@Hughgles) reported

    @Plusnet @SteveC_SC But what about yesterday’s missing emails? Absolute silence from plusnet despite numerous questions about this. Absolutely awful customer service