Plusnet

Plusnet Outage Report in Totteridge, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Totteridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Totteridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Totteridge, Greater London, England 03/23/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Totteridge, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of London, London, City of Westminster, Hampstead, Hackney, Hoddesdon, Islington, Harringay, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford and Stanmore.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Totteridge, England

Latest outage, problems and issue reports in Totteridge and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jojowasawoman Josie O. Pearse (@jojowasawoman) reported

    @Plusnet where has the support account gone?The help section of the website still relies on it?

  • donjuan72FTM Don waterworth (@donjuan72FTM) reported

    @Plusnet I got a problem with my Internet connection I tried reseting my router but still won't connect and consett red light

  • jojowasawoman Josie O. Pearse (@jojowasawoman) reported

    @plusnethelp at least twice an hour my new plusnet modem goes off, turns orange and drops the internet Help!

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    Warning: This is a rant... @Plusnet service is not as good as the advert. 1. place order to switch telephone of vulnerable adult from @PostOffice 2. speak to sales advisor who assures the line will be down for an hour at most on the day of switchover 3. #Plusnet take order 👇

  • _Brian_Hunter Brian Hunter (@_Brian_Hunter) reported

    12 The poor @plusnet person says she doesn't know what to say... Does anyone think PlusNet have dealt with this well? Did I do something wrong? Will they reconnect her phone by Friday? Vote now:

  • RD888Subtitle Hi! It's me! (@RD888Subtitle) reported

    @plusnethelp Hi do Plusnet send out replacement routers? Broadband is running slow and I think I may need a replacement router as phone dial tone is fine

  • Fibresurf FIBRESURF. REAL HONEST BROADBAND FROM DEVON (@Fibresurf) reported

    @MarcAllera @bt_uk When is Plusnet going to take me to court? 2 debt collectors and various threats and still nothing! PLEASE TAKE ME TO COURT! My defense is less than a minute long so case will be very quick! Cant wait to hear what bullshit excuse you come out with for no service for 2+ years???

  • HotPot32052191 RokChik67 (@HotPot32052191) reported

    @_Brian_Hunter @Plusnet Come on Plusnet get your act together. Don't you think she has gone through enough? We would never have gone with you if we had known this would happen 🤨

  • lora_morle Lora Morle (@lora_morle) reported

    @Plusnet So you 'sorted' my issue...I actually still have the cheque you sent for my 'inconvenience' (your poor customer service). Please explain to me why I am now being questioned by 'arvato' about an outstanding debt?

  • TristanJago Tristan Jago (@TristanJago) reported

    I'm sure I made a great first impression at my interview, this morning, as I failed entirely to join the video chat... because my @Plusnet broadband is incredibly slow and regularly dropping out altogether. @plusnethelp isn't even responding. How is this acceptable? 😤