Plusnet

Plusnet Outage Report in Totteridge, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Totteridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Totteridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Totteridge, Greater London, England 02/05/2026 08:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Totteridge, Greater London, England

The most recent Plusnet outage reports came from the following cities: City of London, London, Abbots Langley, Wembley, Hackney, Newham, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith, Poplar and Watford.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Totteridge, England

Latest outage, problems and issue reports in Totteridge and nearby locations:

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Plusnet I'll call again tomorrow but claiming an error message "doesn't exist" when it's all over your community pages because your helpline guy "has never heard of it" gives zero confidence in your service. Hopefully I won't speak to a zombie then.

  • Plusnet Plusnet (@Plusnet) reported

    @KittiKat76 You provided us your account username on a previous contact you made to us through this support channel. -Tony Plusnet Sheffield

  • jermyn55 Paul Jermyn (@jermyn55) reported

    @Ofcom @Ofcom have a word with @Plusnet as this is not possible on their network.

  • NickCla35508819 NC (@NickCla35508819) reported

    @supertanskiii Buy your own devolo wifi magic 2 power line adapters are really good you can clone it to your existing router or put you plusnet on modem mode only. Theres lots options out there. Will cost £90-130. But check if it's your download speeds going into your property are crap first?

  • CaptJolly Roland Rodgers 😷💙 (@CaptJolly) reported

    @supertanskiii The current Plusnet routers are pretty OK. Made by Sagemcom. Similar to last generation BT. There are many excellent replacements available. You do need to clarify whether you have issues with the *Router bit" or the "WiFi bit". You can add a better WiFi AP to your Plusnet

  • monsieurijh E (@monsieurijh) reported

    @supertanskiii BT business Hub6, does 2.4ghz and 5ghz....got mine off ebay after a year of extremely bad plusnet router performance, and WOW, noticeably better in every aspect...setup instructions on plusnet forum under BT business hub👍👍

  • MagnificoFigaro Masked Figaro (@MagnificoFigaro) reported

    @supertanskiii Ours was shite too. Kept loosing wi-Fi on all devices. Its a known issue that the device switches between 2.4 and 5 ghz depending on range but fails and drops the device. Spoke to Plusnet and they talked me through disabling 5 ghz. After that haven’t had any problem.

  • stephengh10 steve (@stephengh10) reported

    @supertanskiii Had slow Plusnet broadband AND poor WiFi distance. Bought an old BT router off eBay (as recommended on forums) for £6 two years ago and perfect. Never had a problem with things like watching streamed UHD etc. since.

  • The_Bob_Parr Alan 🎃 Halloween Birthday 🎃 Macdonald #FBPE 💙 (@The_Bob_Parr) reported

    @supertanskiii I’ve got Plusnet, and the WiFi on the router is poor (I just had a survey from them & I rated the WiFi as poor). I have put a couple of TP-Link WiFi access points in my flat to get better coverage, all hanging off the network ports on the Plusnet router!

  • Manny_Street Your man in the street - 💙 #NHSblueheart 🏳️‍🌈 (@Manny_Street) reported

    @jdpoc Tell me about it! I used to do this kind of thing in my previous life. Retirement is fabulous! This was confirmed today when I went to help a friend with his dodgy network. Weirdest thing I ever saw - Plusnet and Openreach engineers flummoxed. Small, cheap WAP answering...