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Plusnet

Plusnet Outage Report in Totteridge, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Totteridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Totteridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Totteridge, England

The most recent Plusnet outage reports came from the following cities: City of Westminster, London, Hammersmith, Poplar, City of London, Hackney, Hounslow, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

CityProblem TypeReport Time
City of Westminster Total Blackout 16 hours ago
London Internet 2 days ago
London Internet 2 days ago
London Internet 2 days ago
London Wi-fi 2 days ago
Hammersmith Wi-fi 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Totteridge, England

Latest outage, problems and issue reports in Totteridge and nearby locations:

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Umi_Hawa
    Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • robdogtrickies
    Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • gauravity
    Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • amylouisecroftx
    Amy Croft 🐝 (@amylouisecroftx) reported from Hemel Hempstead, England

    @Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • JSDBroughton
    jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • MiacNotnats
    miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Blitzwalker
    Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jameswmartin
    jamesmartin.scot® (@jameswmartin) reported

    @JoyChatters @Plusnet Me too @JoyChatters - been with them years - and would be loathe to move anywhere else - great service (without a Yaaarkshir' accent). My conversation with 02 regarding my mobile phone today was an example of #HowNotToDoIt

  • XeniosPavlou
    Xenios Pavlou (@XeniosPavlou) reported

    @Plusnet an issue I had was supposed to be sorted by 20th july and I was supposed to be sent an update. 22nd today still waiting for the issue to be sorted

  • ShipwreckCity
    Tim Shelton (@ShipwreckCity) reported

    You know, @Plusnet, it’s fine to leave my elderly, disabled mother without a phone line, and thus without her pendant fall alarm, for 4 days. If anything she was just TOO safe before. Seriously, who keeps giving them customer service awards?

  • JaneyR49
    Jane C (@JaneyR49) reported

    @Plusnet Teying to find a way to report a problem with phone line! Website impossible to navigate! Have tried all the recommended tests and no result!

  • comrade_chungus
    Comrade Chungus (@comrade_chungus) reported

    @Plusnet Tried to take out a mobile package with you and I’ve had an email saying it’s failed. Please can you help?

  • alums_d
    @D.alums (@alums_d) reported

    @Plusnet Am surprised that all you care about is notifying me that my monthly payment is due. This is in contrast to the terms of our contract. You cant extract money from me when you rendered no service. I will be constrained to terminate this contract sooner than later.

  • denise_ds1
    Dee (@denise_ds1) reported

    @plusnet. 3rd day internet down, no responses to messages. Please can some one respond to say the fault has been reported at least rather than just telling me to reset the box?

  • alums_d
    @D.alums (@alums_d) reported

    @Plusnet Am reporting for the 4th time that my wifi for three weeks has been not only slow but freezes per second. I have not been able to access the internet for three weeks. YOUR TECNICIAN 07483908087 said he has tried that I should call plus net for further verification.

  • arboy1971
    Richard Simmons (@arboy1971) reported

    @Plusnet @plusnethelp Someone is spoofing my phone number. I'm getting calls from people saying I've phoned them but I haven't. Can you help urgently please?

  • Sevenproxies1
    Seven proxies (@Sevenproxies1) reported

    @Plusnet any known Internet problems in the ts20 area? Internet is completely down. No light on the box for the Internet. Have restarted, no joy. Line test done and seems fine.