Plusnet Outage Report in Totteridge, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Totteridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Totteridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Plusnet
Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Totteridge, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, Newham, London, City of London, Harringay, Brentford, Camden Town, Hackney, Southall, Barnet, Southwark, Poplar, Fulham, City of Westminster and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Newham |
Internet | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Totteridge, England
Latest outage, problems and issue reports in Totteridge and nearby locations:
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hartnell
(@gibbon4) reported
@Plusnet My broadband has not been working since last night. Please let me know if there are problems in the Southampton area.
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Christian Young
(@ChristianYoung) reported
@Plusnet broadband just failed to my home tonight whilst watchingYouTube. Phone works fine, no change to the system but router says no service from plusnet. All cables are fine. No customer support and I need internet to work from home! SW2 area!
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Anna
(@anzmaraz) reported
@Plusnet Why weren’t Plusnet customers informed? Such poor communication we’ve had nothing on this and are STILL without internet…. will it restore before midnight? Probably not
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kerry loach
(@KerrDL33) reported
@Plusnet Well my broadband speed had dropped from 20mbs + down to less than 2mbs for about 2 weeks now. I used the help assistant on plusnets homepage which they responded telling me to disconnect and reconnect through the router settings which did nothing.
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Carl Gibson
(@el_gibo) reported
@Plusnet Hi as far as I can tell, I don't see any wiring issues. Am I right in thinking that Openreach installed a new line as part of the process of transferring to Plusnet?
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andy
(@andy17467869) reported
@Plusnet My internet has to be the worst on this planet ...on my phone I get no connection no network no this no that...so have to use data in house ...not right
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Forsvk3n.TTV
(@Forsvk3nttv) reported
@Plusnet terrible ! Still cutting out after new router arrived !
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Cheryl Gillett
(@ChezzerG) reported
@virginmedia with many health problems n trying to ring hubby as I needed him n couldn't get hold of him ended up ringing neighbour to tell him I needed him not good as ive said plusnet were much better than this please sort it im not paying a lot of money to get no reception
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Suburban Plumber
(@SuburbanPlumber) reported
@Plusnet your award winning customer service number is unrecognised. How do I leave?
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Jason Alexander
(@jalexandertog) reported
Has anyone pointed out to @Plusnet that including a step that requires you to have a phone to plug into a phone line to diagnose broadband issues in today’s world where everyone just uses mobiles is fundamentally flawed…