Plusnet Outage Report in Totteridge, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Totteridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Totteridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Totteridge, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Hammersmith, City of London, Harringay, Brentford, Camden Town, Hackney, Southall, Barnet, Southwark, Poplar, Fulham, City of Westminster, Hampstead and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Totteridge, England
Latest outage, problems and issue reports in Totteridge and nearby locations:
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Parkin
(@lparkin) reported
@Plusnet I recommended a family member to plus net broadband, filled out my username etc at the point of signing them up… I don’t appear to be getting any benefit of the recommendation… their service is up and running etc…
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Openreach
(@OpenreachHelp) reported
@poorscousertom @Plusnet Hi Steve, I'm so sorry to hear you've been waiting so long to be connected. If you DM us the address details, we'll be able to have a look over this and make sure the service provider has been given the most up-to-date info we have on this. (1/2)
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Will Fell
(@NotPhilWell) reported
@Plusnet My broadband is down in Warwick, I lost connection at approximately 01:30 this morning, have already tried your broadband troubleshooter, and had no luck, what is the best way to get someone to help look at this from your end?
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richie lennon
(@littlerich27) reported
@Plusnet Hi will. Not sure how to pm but yes am still having issues. Very slow and the range is awful. Can I send you an email?
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Screwfix
(@Screwfix) reported
@readmyview @MashManMandela Hi Adam, I am afraid as this is a PlusNet issue and not a Screwfix issue we are unable to resolve as the issue lies with them. Thanks Megan
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bakerballs
(@ClaireNoodle01) reported
@Plusnet not been able to work since Thursday lost so much money as I work from home for an emergency service company so is impossible to take calls as the line keeps dropping!noone seems to know what the problem is and I’m being told I will pay if I cancel!!
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Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
I kid you not, we are still waiting for @Plusnet and @OpenreachHelp to sort their **** out. Case worker on annual leave and here we are as another day passes and no internet. Expecting a call but nothing will happen..
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P
(@pgsaunders) reported
Incredibly bad service from @Plusnet which provides @johnlewishelp broadband. Incredibly rude call handler. Making no allowance for my circumstances, offering no options. At a stressful time, I now have to change providers🤷🏼😮💨
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Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙
(@ChrissieBailey2) reported
@Plusnet If you are thinking of taking a contract with Plusnet - please DONT - they are rubbish at sorting issues out!
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grace hooper
(@messalinahooper) reported
@Plusnet Georgia is a customer service assistant and saying can't get managers for 5 days for a jamnagar to get back to you I'm closing the account