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Plusnet

Plusnet Outage Report in Southgate, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Southgate, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

CityProblem TypeReport Time
London Internet 1 day ago
London Internet 1 day ago
City of Westminster Total Blackout 2 days ago
London Internet 3 days ago
London Internet 3 days ago
London Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • leighbike636
    L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • JonathanBehar
    Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • turtlesnursery
    Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • Blitzwalker
    Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • MiacNotnats
    miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • DarrenAltman
    Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • gauravity
    Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • lewis_hardwick
    Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scottjordan16
    scott jordan (@scottjordan16) reported

    @Plusnet I’ve literally just done your job. Open reach have been out and fixed the issue after i contacted them my self. You were telling me I had to wait till Tuesday. Shocking absolutely shocking. No one even tried to go that extra mile.

  • Biggswb
    Biggswb (@Biggswb) reported

    @da_rippaa @bt_uk @virginmedia I was getting 18meg but the speed was fine it was the not working and them wanting endless money to replace the leads they burst open 😖 I know the pain of Virgin Media I left them to go around Sky/TalkTalk/Plusnet and eventually BT who burst the wires 😖

  • TheOneMarisa
    Marisa Peek (@TheOneMarisa) reported

    @TalkTalk BT & Plusnet customers had a 2 hour outage from midnight last night, meanwhile it is now almost 24hrs later and I still don’t have internet?!? In the SAME BUILDING. When can I expect to have service restored? #talktalkfail #customerexperience

  • plusnethelp
    Plusnet Help (@plusnethelp) reported

    @SPerings Hello Sandra, Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Sammy

  • ByeTo55Forever
    DadDaryll 💙 (@ByeTo55Forever) reported

    @Plusnet I have two long term mobile phone contracts and am a happy customer who actively recommends you to family and friends. I would hate to have to move to a competitor so please #DontFundGBNews

  • Dan__Russell__
    💙 Mole is staying indoors (@Dan__Russell__) reported

    @plusnet #DontFundGBNews I really like your ads and your services. We have 4 contracts in my family. However if you advertise on this service we'll leave you. Don't fund hate and foster polarisation.

  • GraceHartley6
    GraceHartley (@GraceHartley6) reported

    @plusnet @plusnethelp still no wifi or broadband, just had an update stating by the 9th Feb. #nowifi #plusnet #help

  • SimonWhalley1
    Simon Whalley (@SimonWhalley1) reported

    @TalkTalk She cancelled her existing @TalkTalk contract on 11 January in order to join @Plusnet (who's customer service has been excellent by the way).

  • jvintagek
    JACK (@jvintagek) reported

    @Plusnet the worst is I wanted to renew my contract loose a customer

  • megsrix
    Megs (@megsrix) reported

    Have now had to delay my house move for a week because my @Plusnet @plusnethelp internet isn't working. A great end to the week when you realise the issue you were told would be fixed has not been fixed. Now there's no chance of me moving any time soon 🙄🙄