Plusnet

Plusnet Outage Report in Southgate, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southgate, Greater London, England 12/09/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southgate, Greater London, England

The most recent Plusnet outage reports came from the following cities: Wandsworth, Hammersmith, London, City of Westminster, Newham, Hackney, Paddington, Southall, Poplar, Ilford, Camden Town, Southwark, Wembley, City of London and Harringay.

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City Problem Type Report Time
United KingdomWandsworth E-mail
United KingdomHammersmith Wi-fi
United KingdomLondon Wi-fi
United KingdomCity of Westminster Internet
United KingdomNewham Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ljmc1 MM (@ljmc1) reported

    @Plusnet - It's 5 months since I signed up & I'm still not connected. Really disappointed & @OpenreachHelp service is dreadful!

  • NottArchaeology 𝓢 𝓛𝓸𝓶𝓪𝔁 (@NottArchaeology) reported

    @Plusnet are there issues affecting your service in the chesterfield area? My broadband is down.

  • GemmaWh0 Gemma Whitehead (@GemmaWh0) reported

    @Plusnet I’m trying to report a problem with my broadband but your reporting line is not connecting. My service and speed has been worsening over the last month and is now at a virtual standstill!!

  • Haylestone88 Hayley Firth (@Haylestone88) reported

    @O2 @thepeterhunt I'll just add that I agree with Peter, and I usually can't access the internet. Your team insisted it's plusnet, but it's not, it's the issues with accessing the internet on O2 when your masts are down as everything else works.

  • Steve_Bower Steve Bower (@Steve_Bower) reported

    @mostly_grumpy Compare the same package from Plusnet (uses EE network) & get EE to match price. My sim-only deal went from £28 to £12

  • mrsbickerstaffe Georgina (@mrsbickerstaffe) reported

    @Plusnet booked our house move last week, turns out someone didn’t press the right button so we’re without wifi from tomorrow. Is there any chance we could get unlimited data on our mobile phone service so we can hotspot? Daughter needs to do college work?

  • malwareowl Jedi Mallard 🦆🦉🐥🎃👻🕸 (@malwareowl) reported

    @Plusnet So you over charged me. Wow. Thanks for kicking off my financial anxiety especially during a cost of living crisis. Really wish I hadn’t bothered to go back to you to renew recently now… Your service seems to be going from bad to worse!

  • SAMMMYx Sammy Bentley ✶ (@SAMMMYx) reported

    @Plusnet my 90 year old grandad is having no end of issues with your webmail, I can confirm this isn’t internet or laptop, I’ve cleared the cache and now at dead end, what do we need to do as everything has moved online?

  • JScottStirling Jill Scott-Stirling (@JScottStirling) reported

    Horrific customer service from @Plusnet They ceased our wifi 3+ weeks ahead of house move & refuse to fix their problem. Left with no wifi. Avoid at all costs

  • proogs Peter Scandrett (@proogs) reported

    "Chat Now" with online chat help on an ISP's website (@Plusnet) doesn't mean "I want to go round in circles with a robot only to be told to call them". What's the point of it? Gah.