Plusnet

Plusnet Outage Report in Southgate, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southgate, Greater London, England 12/13/2025 16:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southgate, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Northolt, Southwark, Hackney, Wandsworth, City of Westminster, Newham, Paddington, Southall, Poplar, Ilford, Camden Town, Wembley and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomNortholt Internet
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Malc_Armstrong Malcmite (@Malc_Armstrong) reported

    @AmyTurner1316 @outagedetect I can barely access the net on pc. Nothing connects. Even the plusnet webpage is broken. No online apps work, completely broken service

  • U4ER4all Geoff (@U4ER4all) reported

    @Plusnet I appreciate things go down occasionally, I just wanted to know whether it was at your end or mine. Most users had to search around to find out where the problem was. I wasted time fault finding my setup

  • Plusnet Plusnet (@Plusnet) reported

    @pengwagglas Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Lauren, Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @SLawther Hi there Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • billymcdafthead Billy (@billymcdafthead) reported

    @jcollinscareers @Plusnet They don’t keep to their promises of callbacks as I’ve now found 3 times this week. Currently on hold to cancel

  • Plusnet Plusnet (@Plusnet) reported

    @MEG20050112 Hi there, earlier today some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. - Curtis, Plusnet Sheffield

  • Malc_Armstrong Malcmite (@Malc_Armstrong) reported

    @jennie_divina @Plusnet Their fix hasnt worked for many. None of my online apps work, cant connect to pages despite router saying its working. I will be looking for another provider once I can get online. This is an absolute joke of a service

  • Malc_Armstrong Malcmite (@Malc_Armstrong) reported

    @Plusnet @NicJones6ag This is an outright lie. Many still have no internet despite the router saying its connected. Online apos and pages no longer open and your iwn webpage looks bad. Yiu cant access community on yiur own damn webpage. Abysmal treatment of customers.

  • philswitch12 Phil D (@philswitch12) reported

    @Plusnet I know, I get that you were trying to fix it - but how hard would it have been to just acknowledge the issue?

  • billymcdafthead Billy (@billymcdafthead) reported

    Update on this. Twitter staff did semi help but we are back to @Plusnet ghosting my mum and holding the ticket until Monday (bank holiday). If they can show their new customers with so much contempt I’d dread to think what long term customers experience. On hold to cancel 👎🏻