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Plusnet

Plusnet Outage Report in Southgate, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Southgate, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

CityProblem TypeReport Time
London Internet 2 days ago
London Internet 2 days ago
City of Westminster Total Blackout 3 days ago
London Internet 4 days ago
London Internet 4 days ago
London Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

  • SarahMorton6
    Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • sayitrightltd
    Priya 🦖 (@sayitrightltd) reported from London Colney, England

    Extremely disappointed by @Plusnet customer service. Unprofessional internet provider

  • AaronHNahum
    Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • leighbike636
    L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • anyaebgair
    Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MiacNotnats
    miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • BigAlxyz
    Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • JohnLSandy
    John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • DarrenAltman
    Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • RJBrock
    Ryan Brock (@RJBrock) reported from Walthamstow, England

    @aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help

  • HMSbeagle1820
    HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • gauravity
    Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • rackitman
    Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • turtlesnursery
    Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • JonathanBehar
    Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • Errorfied
    Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_freer
    Bowlerama (@matt_freer) reported

    If anyone was wondering if @Plusnet was working after going down at 16:30 on Thursday it is not.

  • CommandaCoder
    CommandaCoder 🎄🎁 (@CommandaCoder) reported

    Right ok. Another plusnet router reboot at around the same time. Crashed out my server update. Thats two nights on run now. Every time it slices off another 2-3mbit down. It syncing now at 79904 max attainable 84577 all from stats on router but only get 63mbit down (wired conn).

  • Martin76x
    Martin - INSIDE VR (@Martin76x) reported

    Omfg @Plusnet I just spent 30 mins on the phone waiting to be answered and you hung up on me ???? WTF

  • thekrzr
    Chris Gorman (@thekrzr) reported

    @Plusnet 50minutes later and finally getting through. Poor guy on the other end sounds harassed! I wonder why? Never took it out on him either as he’s not to blame. I await my fix!

  • willhoneywood
    Will Honeywood (@willhoneywood) reported

    @aaronallison97 @VodafoneUK Maybe BT can help? Or Plusnet?

  • McIntoshRosco
    Rosco (@McIntoshRosco) reported

    @Plusnet after an hours phone call and being told it’s my equipment that’s faulty despite doing what I was asked and still no broadband connection& coincidence that others have issues. Shocking service. KeyWorker.

  • norfolkpauluk
    Paul Barnard (@norfolkpauluk) reported

    The award for worse wait time for customer services must go to @Plusnet 1hr and still waiting to get my “problem” resolved of having my phone line connected!

  • SerJuan6
    Ser Juan (@SerJuan6) reported

    @Plusnet Gave up after 30 minutes on hold to your call centre. Shocking service, terrible.

  • lucyjkhan
    lucinda khan (@lucyjkhan) reported

    @Plusnet Now told on the phone there is a fault on the line and it will take till tuesday evening to fix as Open Reach dont work at the weekend. This means unable to work from home during COVID

  • dombrasted
    Dominic Brasted (@dombrasted) reported

    @plusnethelp @Plusnet 3 tweets, 1 FB message, 5 phone calls and our Broadband is down again . Every day for the last 12 days ,at least. Gave up and booked the engineer even tho I have explained where the problem probably is. No compensation offered. Getting more than fed up.