Plusnet

Plusnet Outage Report in Southgate, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southgate, Greater London, England 03/25/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southgate, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, City of Westminster, Hampstead, Hackney, Hoddesdon, Islington, Harringay, Southwark, Paddington, Hounslow, Newham, Hammersmith, Greenford and Stanmore.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomCity of London Internet
United KingdomCity of London Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • andywash Andy Washington 😷🇪🇺 (@andywash) reported from Hackney, England

    My Internet has died. Plusnet say it's a BT Openreach issue & it won't be fixed till after Xmas. But it's only a day till I'm away for 10 days so not too bad I guess.

  • DDIGITALMEDIA David Neil Robinson (@DDIGITALMEDIA) reported from Ealing, England

    @Hambert06 @Plusnet Mines just gone down, no handshake with their systems, web page not working on phone signal either.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • IlseHoward Ilse (@IlseHoward) reported from Richmond, England

    @inacentre @Plusnet Definitely change provider. Even if it ends up the same you’ll at least get a discounted time as a new customer 👍🏻

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • CharineJohn Charine John (@CharineJohn) reported from Camden Town, England

    @Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?

  • DenisMacShane Denis MacShane (@DenisMacShane) reported from Victoria, England

    Has @Plusnet @plusnethelp gone down?

  • RossMatthewGat3 @RossMatthewNorthLondon.com (@RossMatthewGat3) reported from Camden Town, England

    @Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • sarahpilates Sarah Pilates (@sarahpilates) reported from Camden Town, England

    @Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.

  • FatimaDuerden Fatima Duerden 🇪🇺🇵🇹 (@FatimaDuerden) reported from Camberwell, England

    @SymienJennifer @Plusnet That’s great! Let’s see how the problem is solved tomorrow… 🤞🤞

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cazy_L Caroline Lewis (@Cazy_L) reported

    Don’t bothered with fibre from @Plusnet the router is garbage. Our connection is actually worse than when on broadband. Wish we’d never switched. Lose connection walking into the kitchen (and it’s a small house!). Absolute pants!

  • richard32hard roback (@richard32hard) reported

    @Plusnet retention service 40mins on hold, Glad I'm leaving-got to be a better service

  • Daley_Kong Daley Kong 64 🌠 (@Daley_Kong) reported

    Shout out to plusnet for keeping me on hold for 20+ mins so far cause I want to cancel my braodband. "Too busy" or hoping I give up? Cute. :P

  • robferrer Rob Ferrer (@robferrer) reported

    Just signed up with @Plusnet @plusnethelp for our new house, but had to debug their signup form: My password was too long, but the JS validation passed and the only way I knew what the problem was was by inspecting the json response from the final submission.

  • iannone_ian Ian (@iannone_ian) reported

    Hey @Plusnet Do you ever respond to the Help Assistant on accounts? Online chat unavailable and I’m not waiting an hour on hold again! 🕰 😴

  • HelloNikDesign H E L L O I M N I K 🖍 (@HelloNikDesign) reported

    @TimGander @virginmedia But I will say, even though Plusnet are on a BT line, they are good - I went to them about a new customer deal as an existing customer and they gave it to me, so swings and roundabouts

  • James18Ferguson james ferguson 🍊 (@James18Ferguson) reported

    Really looking forward the watching the great escapist on prime video the only problem is the internet is provided by @Plusnet very slow service

  • 75pmd PMD75 (@75pmd) reported

    @plusnethelp @Plusnet Just called your customer service no. "Push 1 if you'd like to speak to someone. If not, thanks for calling" Pushes 1. Phone hangs up. Why would I call customer services? Not to listen to a recorded message.

  • stevewhiteraven stevewhiteraven ☮️🕊️🌳🌹 (@stevewhiteraven) reported

    @VodafoneUK Not waiting for anything, after a month of lies i told you .ot to stuff your contract where the sun don't shine asked Plusnet and they got the job done on the dates they said within 2 weeks, i wish to gods i had never heard of @VodafoneUK the stress and anxiety you caused me

  • worldofwordswow World of Words (WOW) (@worldofwordswow) reported

    @Plusnet I'm fed up of being ignored on Email, Facebook & Twitter. I'm fed up of Plus Net taking advantage. I'm fed up of poor service. I'm most annoyed that you have ignored me & overcharged me 2 months running at a time when I am recovering from cancer surgery. Please act now.