Plusnet

Plusnet Outage Report in Southgate, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southgate, Greater London, England 01/28/2026 21:15

January 28: Problems at Plusnet

Plusnet is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southgate, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Newham, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hackney, Hammersmith, Poplar, City of Westminster, Hounslow and Islington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomHarringay Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • John_E19 💙 (@John_E19) reported

    @georgesampson @SkyUK I'm with @Plusnet and pay £17.99 I have 2 kids using their tabs for streaming and a desk top computer each PLUS I have my Now TV Stick on the go for Netflix all day and I have no issues.

  • Shandybeer Steve beer 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Shandybeer) reported

    @Plusnet broadband seems really slow and I have no tone on my phone, is there a problem in the Doncaster area

  • Jemstar76 Jemma Anderson 💙 (@Jemstar76) reported

    Thank you doesn’t quite seem enough @Plusnet but after @WeAreOpenreach engineer placed a botched report yesterday, you escalated again & got another today who got a team, fixed the line that came down, restoring my phone line & broadband, which has made life immeasurably easier!

  • ChrisLennon3 Chris Lennon (@ChrisLennon3) reported

    @EllesBailey @virginmedia Keep hearing similar stories on our local Facebook group. If it’s just internet you’re looking for I would recommend Plusnet. Been with them ever since they started. Hardly ever a problem and when there is one it’s dealt with quickly.

  • noah_nonsense Noah Nonsense (@noah_nonsense) reported

    @EnriccoOttavo @Plusnet If you were really with @Plusnet, you'd know your chances of switching cleanly were poor!

  • DrCJ_Houldcroft Dr CJ Houldcroft 🕷️ (@DrCJ_Houldcroft) reported

    @Plusnet @plusnethelp I've been on hold to you for 25 mins, trying to get the cost of my contract reduced (price offered is 50% higher than competitors!) and I STILL can't get through - tell me why I shouldn't just cancel and go for NOW broadband please?!

  • dulcimermum Janet Clark (@dulcimermum) reported

    @plusnethelp I started switching to Plusnet a week ago (broadband). As yet I haven’t heard anything apart from a partial text (stopped before the switch date). Please help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • SnatchUK dollar (@SnatchUK) reported

    @virginmedia Your internet is terrible and I’m leaving you!!! Prices go up often! Don’t get the correct service, broadband speeds ain’t as fast as you claim, playing Fifa on virgin media is the worst , you need to sort it out, I’m going to be honest even Plusnet is better !

  • snavenai Ian Evans (@snavenai) reported

    @GStebson @Ian_urRu @Plusnet They're not the only networks. Phone Coop usually do well with ethical advertising. In the hypothetical situation that *every* company advertised on GB News (which they'd be insane to) you'd pick the one who used them least or were first to pull support.