Plusnet Outage Report in Southgate, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southgate, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southgate, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Wembley, Southall, Tower Hamlets, City of London, Dagenham, City of Westminster, Newham, Harringay, Southwark, Paddington, Muswell Hill, Edgware and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Southall |
Internet | |
| Hackney |
Internet | |
| Tower Hamlets |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southgate, England
Latest outage, problems and issue reports in Southgate and nearby locations:
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Carol
(@Carol15575949) reported
@thatcastrochap @Plusnet I’m having exactly the same problem , everytime I ring they keep saying refund being processed
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Kevin Jones
(@KevRJones) reported
@Plusnet I see email is back down again this morning. Could download by not send yesterday, today can't even download!!!
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Brian Lingley
(@clbrl01) reported
@Plusnet I use an email client. I'm receiving and can send emails. However I have yet to receive emails that were sent on Wednesday. I want a statement from a senior manager that explains what has happened. The platitudes that you guys at the sharp end have to issue are now an irritant
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Richard Cole
(@ColeInDorset) reported
@MoneySavingExp I used Plusnet 'SIM only' for a while, but terrible in-house reception and no 'connect using WiFi' availability, so now have a £5pm 'SIM only' from Three that does support WiFi connection. Works well.
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AdrianRP
(@AdrianRP62) reported
@Plusnet Thanks. I’m still getting system administrator messages for all my outgoing emails: “undeliverable…your message did not reach some or all of the intended recipients”. So I am only receiving at present. Thanks for your help.
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Jeremy Spon
(@Baron_de_Plants) reported
@JohnLewisRetail Why is John Lewis allowing Plusnet to market their services under the name John Lewis Broadband when email is broken and customer service useless?
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laura miller
(@lauramiller1980) reported
@Plusnet customer service number isn’t working and there’s a problem with my bill
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Shiri Gold
(@ShiriGold0125) reported
@lubid66 @Plusnet My account was also hacked but i got mine recovered with the help of best_recovered_7 on Instagram he is reliable
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David Squirrell
(@squirrell_david) reported
@Plusnet Please, this is causing major headaches, give us the true info on this ongoing email issue - now we’re having to wait yet another day. Tell us the truth rather than keep extending the deadline - at least I can plan for that. #plusnet
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MoragSees 🏴🤗🏴
(@MoragSievwright) reported
@BeanieMacintosh @Plusnet I did that yesterday and many times before. I only found out yesterday that they need to open a question then there’s 30 days for them to fix or I can leave without penalties 😡