Plusnet

Plusnet Outage Report in Southgate, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southgate, Greater London, England 11/15/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southgate, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Paddington, Hammersmith, Islington, Fulham, Poplar, Brentford, Newham, City of Westminster, Kensington, Harringay, Barnet, Greater London and Southwark.

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City Problem Type Report Time
United KingdomHackney E-mail
United KingdomLondon Total Blackout
United KingdomPaddington Wi-fi
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • lewis_hardwick Lewis Hardwick (@lewis_hardwick) reported from Crayford, England

    So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Staylor10 Ste (@Staylor10) reported

    @Plusnet hiya lads, my WiFi signal is terrible in my living room. Any chance of a booster or something to sort it out?

  • CaseyLouKing Casey Lou (@CaseyLouKing) reported

    @Plusnet it seems as though your Internet outage is still ongoing, my Internet has dropped out repeatedly since Friday mornings outage. I've contacted customer service but they detect no issues with my end... hopefully you can get things to work properly again soon.

  • MickyWelsh_ Micky Welsh (@MickyWelsh_) reported

    @Daftdruers We're on TalkTalk now, never had a problem with then in years, but PlusNet is nearly a tenner a month cheaper. Can't get Virgin diwn our way, but I'll have a look into EE thanks

  • alistairdon91 Alistair Donaldson (@alistairdon91) reported

    @Plusnet Gone from 3 Days of bad Internet below your minimum guarantee and now I've lost it completely what can you do about this?

  • _PaulClarke_ Paul Clarke (@_PaulClarke_) reported

    @RMFH_the_one @Plusnet You might be better asking your neighbours to call their providers. Ours was down for a week - Plusnet ‘working on it’ until our Sky customer neighbours called Sky and got it fixed the next day!

  • xOldmanpete oldman (@xOldmanpete) reported

    @Plusnet It seems to be staying on but the ping and spikes are terrible with online games.

  • Suzy_Harlington 📌Suzy Harlington - the Sequel (@Suzy_Harlington) reported

    @Bigshirtlesscol @virginmedia Totally agree. Ditched ours when we moved and now pay half the price for just as good a service, if not better. PlusNet if you want to know

  • Plusnet Plusnet (@Plusnet) reported

    @Jadehu91 Hi Jade, Friday some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -Sammy- Team Sheffield

  • paulied75 07572 062112 (@paulied75) reported

    Please answer my phone call customer service @Plusnet or at least tell me how long i'll be waiting. 15 mins and counting

  • stevenig Nigel Stevens (@stevenig) reported

    @WalkWithWallace Just gave up with Plusnet as doesn’t offer WiFi calling. I have no signal from any network at home so this was deal breaker