Plusnet outages and service status in Southgate, England

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

• Internet (67%)
• Wi-fi (15%)
• E-mail (10%)
• Total Blackout (6%)
• TV (1%)
• Phone (1%)

Live Outage Map Near Southgate, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Poplar, Brent, City of London, Hackney, Hounslow, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, and Newham.

City	Problem Type	Report Time
Hammersmith	Internet	12 hours ago
London	Total Blackout	23 hours ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago
London	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

• 
  Barbara Broccoli (@Errorfied) reported 2 minutes ago from Poplar, England

  @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

• 
  Allison Randell (@PictureEdAlly) reported 2 minutes ago from Camberwell, England

  @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

• 
  jnthn (permanently broken) (@JSDBroughton) reported 3 minutes ago from London, England

  @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

• 
  yunus (@_yunu5) reported 3 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

• 
  Umi (@Umi_Hawa) reported 6 minutes ago from Harrow Weald, England

  @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

• 
  Kylie Ainslie (@DrKAinslie) reported 10 minutes ago from Islington, England

  You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

• 
  Chris Furneaux (@cfurneaux) reported 15 minutes ago from London, England

  @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

• 
  Aaron Holloway-Nahum (@AaronHNahum) reported 15 minutes ago from Camberwell, England

  Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

• 
  Helen Parton (@TotalOfficeBook) reported 20 minutes ago from Islington, England

  @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

• 
  Steve Hunnisett (@Blitzwalker) reported 25 minutes ago from London, England

  @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

• 
  PETER PAHOR (@PETERPAHOR) reported 26 minutes ago from Poplar, England

  The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

• 
  yunus (@_yunu5) reported 29 minutes ago from Stratford, England

  @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

• 
  Chris Furneaux (@cfurneaux) reported 36 minutes ago from London, England

  Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

• 
  Gaurav Patel (@gauravity) reported 39 minutes ago from Richmond, England

  @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

• 
  Gary Reynolds (@Gutbuster40) reported 39 minutes ago from Barnet, England

  @Plusnet @plusnethelp customer service a absolute joke

• 
  Rob Hanson (@robdogtrickies) reported 40 minutes ago from Poplar, England

  @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

• 
  Lewis Hardwick (@lewis_hardwick) reported 46 minutes ago from Crayford, England

  So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.

• 
  miac notnats (@MiacNotnats) reported 48 minutes ago from Barnet, England

  @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

• 
  Jellicle as Fuck (@dansette) reported 50 minutes ago from Hackney, England

  @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

• 
  Gary Reynolds (@Gutbuster40) reported 52 minutes ago from Barnet, England

  @Plusnet customer service a absolute joke

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jonny Long (@JonnyLong77) reported 2 minutes ago

  @Plusnet I need help with my account, I am supposed to have an engineer out today as I’ve moved home 2 weeks ago, this was arranged for today, I have taken time off work to be emailed just now to let me know it has been changed now to the 15th. Compete disgrace.

• 
  Peter and Elsa (@elsa_peter) reported 6 minutes ago

  @Plusnet do not get this company to provide you with their service, Only good when they try to get you in board. Afterwards only money orientated!!!

• 
  Bernard Carthy (@CarthyBernard) reported 10 minutes ago

  Hi @Plusnet I've still not received my router and my contract starts tomorrow. I understand there have been postal strikes but when I've tried calling you this evening, despite you still being open, you've said it's too late to call. Pretty poor service tbh.

• 
  Golf Nutts (@golf_nutts) reported 10 minutes ago

  @Plusnet Hi will from Sheffield. I’ve currently raised 3 issues and still not resolved. Been promised a managers call back twice to no avail. I’d click the link but my internet doesn’t work at home? #goingroundincircles

• 
  Dan Robinson (@jenningshtg) reported 11 minutes ago

  @Plusnet Hi there, it's apparent that the factors in this case are down to @VodafoneUK having better organisational skills... Or possibly clout with Openreach... Which is ironic considering who owns who in the telecoms market. Yes we're online now, although speeds are still inconsistent.

• 
  ChomBot (@ChomBot26) reported 16 minutes ago

  (13) Conclusion: Plusnet's 'Award-winning customer service is the polar opposite of what it is in reality, They have not helped us one bit, and it was only yesterday (5 Weeks in) that we could contact a senior faults person. And Openreach communications with Plusnet are pathetic.

• 
  Plusnet (@Plusnet) reported 21 minutes ago

  @spaceman1000 Hi there Mark, I'm really sorry about the issue and sorry too for us taking so long to get back to you. Could you get back to us on a DM with your mobile number if there's still an issue? - Adam - Plusnet Sheffield

• 
  CHW (@chrisw333) reported 23 minutes ago

  ..and I thought getting through to my doctors on the phone was painful. Try calling @Plusnet ! 25 mins of piano music so far and no help from the chatbot on website. Where's my SIM @plusnet! #plusnet #poorcustomerservice

• 
  Ollie (@Olliehelp1) reported 28 minutes ago

  @Plusnet 4 weeks without Internet after moving in with no date for a connection. Do not use this company. It also takes an hour to get through to customer service on the phones.

• 
  Caroline Wynne (@CarolineWynne13) reported 33 minutes ago

  @Plusnet Hi sim finally arrived on Tuesday. Any chance we can move the payment date as I was with yourselves 4.5 days before I could actually use the service I’d paid for. Thanks