Plusnet Outage Report in Southgate, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southgate, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southgate, Greater London, England
The most recent Plusnet outage reports came from the following cities: Stepney, London, Enfield Town, Hackney, Islington, Hammersmith, Barnet, Harringay, Northolt, Southwark, Wandsworth, City of Westminster, Newham, Paddington and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Stepney |
Internet | |
| London |
Phone | |
| Enfield Town |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southgate, England
Latest outage, problems and issue reports in Southgate and nearby locations:
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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Louise 🌈
(@louise_sarah) reported
from
St Albans, England
What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service
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Mr H 🦡
(@EngHanrahan) reported
from
Walthamstow, England
@Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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The Drummerboy ✨🇬🇧🇬🇭
(@DrummerboySJ1) reported
from
Enfield Lock, England
@OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.
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Tandleman
(@tandleman) reported
from
Poplar, England
@Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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𝓢𝔂 #RiseAboveHate
(@SyHawkes) reported
Come on @Plusnet flick your broadband switch back on. You’ve had 3+ hours already since your outage began. I’ll give you another hour before I take every opportunity to get the message out there about your abysmal service!!
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Nirav Joshi
(@njoshi09) reported
@Plusnet , when will I get my 'net' back? 'plus' keeping your customers updated of major issue issue like this will support your claim of good customer care.
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Harry Man
(@HarryManTweets) reported
@Plusnet Experiencing internet outage for two hours now, cust service line asking customers to call back later and hanging up - do you kniw when service will be back up and if we can be refunded for loss of service? Thank you
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Kevon
(@KevonH) reported
@RickieTrades @Plusnet The thing is I’ve been having connection issues dropping for the past couple of weeks. Why they have to wait til the entire service collapses I don’t get they must have been aware of the problems arising for a while now😑
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Hamish Perks
(@HamPerks) reported
@Plusnet can you please acknowledge the nationwide outage I've just been told about by your phone support team? Never had any issues like this in the 5+ years we've been with you and today of all days... please be back up by 6PM, in time for the #MWII Beta!! #Plusnetdown
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Rickie Fowler
(@RickieTrades) reported
@KevonH @Plusnet Me too. We’ve had connection issues for a couple of weeks now.
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The Watchman
(@TheWatc47403040) reported
@Plusnet @PixieJo Think it’s a bit more than that. Considering I have connection issues on O2 cell network too suggests a bigger issue
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NezPatHar
(@NezPatHar1) reported
@GoHomeNicola @RickieTrades @Plusnet I got exactly the same from the tech support option, too busy, go away. Got to speak to someone by selecting the "I'm thinking of leaving option", got transfered to tech support queue who then put the phone down on me before I could speak to anyone! Total joke
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Ryan
(@Oxigin) reported
@Plusnet @DeliciousLegacy Feels like there are some major comms issues in the socal media team. Its clearly not "some customers" It's every customer and its all forms of Internet access. Even your own status page is down. Maybe stop copying and pasting the same reply and just give us an ETA pls. #plusnet
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Nicola
(@GoHomeNicola) reported
@Plusnet pls help my broadband is down and I have tried calling and texting a bunch of times. Working from home heeeelp