Plusnet

Plusnet Outage Report in Southgate, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southgate, Greater London, England 03/01/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Southgate, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Hackney, City of Westminster, Harringay, Paddington, Southwark, Hounslow, Newham, Islington, Hammersmith, Greenford, Stanmore, Wembley, Southall and Tower Hamlets.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    What I wouldn't give to just have *1* day without any internet problems from @Plusnet counting down the days till I can leave and go to someone with decent customer service and internet that doesn't drop every 10 minutes

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fantasyboy113 Ryan (@fantasyboy113) reported

    @Plusnet Internet has been down for over an hour, unable to get in contact with anyone.

  • Wolf__GB 🤖 Boop / Bop / Beep 🤖 (@Wolf__GB) reported

    @BigRatMedia @Plusnet Is your hub light still a solid blue by any chance? Mine is even though I can't connect to anything. Or check their service status page.

  • maiakaat Maiakaat (@maiakaat) reported

    @CrowdSurfin @Plusnet Its been out on ch2 since 10:30 dsl connected but no internet. Plusnet awol, if they could just confirm they acknowledge the issue it would be less stressful but they just shut down phone lines. once city fibre launch I'm done with bt and garbage speed and customer service.

  • Plusnet Plusnet (@Plusnet) reported

    @PixieJo Hi Jo. Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. -James(No2) in Sheffield

  • challiscj Christopher Challis (@challiscj) reported

    @Plusnet are any customers on plusnet not having issues? It would be great if they could tweet so we'd lnow this isn't nationwide. @plusnet themselves aren't telling us a thing.

  • heavygretel Heavy Gretel (@heavygretel) reported

    @Plusnet can you help? I am a business customer and can’t connect to broadband. All systems in my shop need Wi-Fi to work. Have been on hold for over an hour but can’t speak to anyone to help. Very frustrating as it is impacting my business, can’t take payments etc!

  • robin_parker Robin Parker (@robin_parker) reported from Argoed, Wales

    Hey @Plusnet, instead of just issuing template "sorry to hear bla bla" replies to a handful of your many customers who are without service this morning, how about acknowledging more widely that there's a major outage??

  • redmeister81 Chris (@redmeister81) reported

    @altrinchamhq @Plusnet There working on a fix now 👀. Don't know what's happened exactly but my router is connecting to a private ip address range.

  • AthanSpod Ath Athanasius 💙 (@AthanSpod) reported

    @rbiondin1 @Plusnet You're not alone. Mine's been down since around 10:35 this morning. Sync is all fine, but no routing, and bouncing the connection gives the wrong (RFC1918 !) IP. Phoned support and their opening message says it's a general problem.

  • barbarayarwood1 Barbara Yarwood (@barbarayarwood1) reported

    @Plusnet cutting off your customers instead of announcing you had a major issue is NOT business smart. The entire country is affected. Make a goddamn statement already. How long are we going to be off??? Are repairs underway???? Is anything being done?