Plusnet Outage Report in Southgate, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Southgate, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southgate, Greater London, England
The most recent Plusnet outage reports came from the following cities: Camden Town, London, City of Westminster, Hackney, Southwark, Wembley, Hammersmith, Newham, City of London, Harringay, Brentford, Southall, Barnet, Poplar and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Total Blackout | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Southgate, England
Latest outage, problems and issue reports in Southgate and nearby locations:
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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miac notnats
(@MiacNotnats) reported
from
Barnet, England
@Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Ryan Brock
(@RJBrock) reported
from
Walthamstow, England
@aggettchills @Plusnet @plusnethelp Ask @BorwickBitches for help
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Aaron Holloway-Nahum
(@AaronHNahum) reported
from
Camberwell, England
Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE
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Sarah Morton
(@SarahMorton6) reported
from
Wandsworth, England
@Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
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Richard Carroll
(@rackitman) reported
from
Wandsworth, England
@Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Priya 🦖
(@sayitrightltd) reported
from
London Colney, England
Extremely disappointed by @Plusnet customer service. Unprofessional internet provider
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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russ fulford
(@Tardo_fulford) reported
@Plusnet You have lowered my speed to bring it in line with the speed on the line not resolving my issue at all
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North Col
(@manicstreetmini) reported
As I thought might happen @plusnet @plusnethelp now have two open accounts due to bill me and no working internet. Anyone else had “broken” account issues? #plusnet #shitshow
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Esarty
(@esarty) reported
@Jarmara @Plusnet I was told that they will reimburse me for the cost of BT Hotspot - good job as I can’t really test how good the connection will be until I’ve signed/paid up. Not sure whether we’ll be able to WFH on a public network due to certain security requirements on our connections.
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Esarty
(@esarty) reported
@Plusnet It's hard to believe that the default position, when moving house, is that the cease/activation dates are not the same and must changed separately (if you remember to do so). On *all* calls I was very clear that I was booking this in advance to minimise any loss of service.
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Tandleman
(@tandleman) reported
@Plusnet Internet failing to connect today try your help says no issues. M24 area. Reboot several times doesn't help. Refresh router doesn't. Any ideas?
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Andrew Sinclair 🏴
(@Bluesprints) reported
Hey @Plusnet How do I check if you've got a service outage in PH2 area? My service stopped this afternoon.
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Missnotononsense!
(@Jane73232525) reported
@Plusnet awful service router over heats the Internet cuts out the customer service is below 0 I'm disgusted with plusnet I have been with them for way too long I really don't recommend
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Sarah, sauntering vaguely downwards
(@Jarmara) reported
@Plusnet @esarty Then should you not provide a dongle or free access to the BT hotspot facility? Admin errors happen, but you should do all you can to provide the service promised to your customer.
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Daniel Philip Johnson
(@danielp_johnson) reported
@Plusnet Hi plusnet 👋. I have an issue where my router for the past three days has been randomly going orange at times. Also when on the phone it starts to crackle. Previously I’ve been working from home fine. When I look in the event log there is lots of fragmented packets 🤔
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Dylan Ross
(@DJRoss13579) reported
@Plusnet WiFi has been off all day in DY6 area. Can you look into this? Have tried calling plusnet but the advice and help given did not help. Seems to be an outage issue affecting other people in the area of DY6.