Plusnet Outage Report in Southgate, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Southgate, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Southgate, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, City of Westminster, Newham, Hackney, Paddington, Southall, Poplar, Ilford, Camden Town, Southwark, Wembley, City of London, Harringay and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Newham |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Southgate, England
Latest outage, problems and issue reports in Southgate and nearby locations:
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Louise
(@louise_sarah) reported
from
St Albans, England
@Plusnet Yes I have done that many, many times. It does nothing to help.
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Pearson
(@MrDanielPearson) reported
Been let down too many times by @Plusnet for #broadband Any other providers got any good deals and able to help?
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catherine pickersgil 🇪🇺 🏴 💙💛
(@cthrnpckrsgl) reported
@btbusinesscare fixed within a few days, as were our neighbours (the cause was a severed cable outside). For Plusnet, we pay around £16 a month. For BT Business it's over £50 a month. And yet my connection hasn't been fixed. What is going on? When will someone bother to fix my connection?
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lisasmith
(@lisajsmith74) reported
@Plusnet service not working please help
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Beccy Dresden (not giving up masking anytime soon)
(@dresdeb) reported
@Vesidia_ @Plusnet My partner reports that ours is often bad after midnight too - just after 1am seems to be a consistent drop-out time, so much so that I've asked before if Plusnet do maintenance then, but I'm told not
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Flameboy💙
(@Zummerzetter) reported
@Plusnet Bet the formula looks a hell of alot worse when the cost is £40 with a landline! Loyalty = sucker waiting so I don't pay an exit fee. Waiting to call BT so I can be treated like a new customer with a cheap contract.
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Cal Tweedy
(@CalTweedy) reported
. @Plusnet have been the worst possible broadband provider for months now, haven’t noted any of our conversations on our account, have promised phantom engineers, and are now kindly stinging us for £££’s just to leave them x
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FPL_Hell
(@HellFpl) reported
@Plusnet This simply isn’t true. Plusnet failed to send an engineer when they were meant to. When I chased it up I gad no luck. Tweeted and an Emma asked me to DM her so I did. And guess what? No reply. Worse customer service I’ve encountered in my entire life. And I’m 42.
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pete carson
(@petecarson) reported
@Kearney96 it's weird how plusnet and giffgaff tried that route to be more relatable using the north instead of using southern english voices and instead what happened was i came to resent the north as a whole new customer service enemy
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CaptureArt
(@twistedart) reported
@Plusnet Hi there, I'm having trouble understanding my latest bill costing £44.31. I recently purchased a new contract with Plusnet for 18 months with new hub from 04/07/2022, where a monthly subscription will be £26.50 for 18 months. Can you help?
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douglas
(@Commentor22) reported
@Plusnet Hey Plusnet. "Award-winning-customer service" Does that include refusing to close a mobile account for almost four months. Despite two separate calls wherein a customer service manager swore down the account was closed? I will be looking to take this matter further.