Plusnet Outage Report in Southgate, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Southgate, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Southgate, England
The most recent Plusnet outage reports came from the following cities: City of London, London, City of Westminster, Hammersmith, Hackney, Hounslow, Hampstead, Hoddesdon, Islington, Harringay, Southwark, Paddington, Newham, Greenford, and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Wi-fi | 3 days ago |
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Phone | 3 days ago |
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Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Southgate, England
Latest outage, problems and issue reports in Southgate and nearby locations:
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K Jackson (@kjackson1984) reported from Barnet, England@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Kevin Dewes (@kevindewes) reported from Wandsworth, England@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Helen Parton (@TotalOfficeBook) reported from Islington, England@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Andy 💙 🇪🇺 (@andywash) reported from Hackney, England@VirtualAstro No problems on my Mac (on plusnet)
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Chris Furneaux (@cfurneaux) reported from London, England@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Nick Faber (@NickFaber) reported from Hackney, England@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Gary Reynolds (@Gutbuster40) reported from Barnet, EnglandI thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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trina_latham (@trina_latham) reported from Richmond, England@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Chris Furneaux (@cfurneaux) reported from London, EnglandHi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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jnthn (permanently broken) (@JSDBroughton) reported from London, England@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp customer service a joke
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Gary Reynolds (@Gutbuster40) reported from Barnet, England@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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PETER PAHOR (@PETERPAHOR) reported from Poplar, EnglandThe worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Rob Hanson (@robdogtrickies) reported from Poplar, England@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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AJ Green (@Green_AJ) reported from Kensington, England@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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Daniel (@Daninho58) reported from Poplar, England@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Danté Banks (@Dante_Banks) reported from Tottenham, England@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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247 London Locksmith (@247LondonLocks) reported from Barnet, England@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Cooper (@LouiseAnn36) reported@plusnethelp @HoltChris @plusnethelp it’s me who is the Plusnet customer on this thread but I’ve had no response from you to my tweets. How do I DM you please?
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David Hodgson (@Daveper60) reported@MarcAllera @bt_uk May I have your email address as my daughter would like to make a complaint as she had planned to switch to PlusNet but they cancelled her previous supplier, then cancelled her order leaving her without broadband over Christmas.
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Ste Robinson (@_quatty_) reported@Plusnet why are your phone lines down for broadband? Trying to get in touch
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Richard Fewster (@RichardFewster) reported@plusnethelp hi plusnet. Our phone line is out - no help available yesterday. Your website says you're open now but your lines are shut. How are we meant to contact you??? And can you put the correct open hours on your website please?
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Plusnet Help (@plusnethelp) reported@CHUEN_JIUAN Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Noor
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Jonathan Ash (@Jonnyreggieash) reported@Plusnet very slow connection and can’t speak to anyone about it 🤨
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Alex Wood (@AlexWood88) reported@Plusnet How can I send “stop” messages to nuisance companies if you don’t support short-code 5 digit SMS?
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hannah sayles (@hannahsayles1) reported@plusnethelp when I switch on wifi on my device it sends me to a plusnet sign in page with settings what am I supposed to do?
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Wee Scottish Sexy Grinch Louise 🎄🏴🎄 (@weescotlouise) reported@robertmarkkell1 @Plusnet Cant be as bad I have had 3 routers a engineer out and still getting crap
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Jeanette Clement (@clementcreate) reportedWe have vacancies for Service Designers and User Researchers @bt_uk @ee and @plusnet with salaries from £45-65k. You will need at least a few years experience practicing these disciplines.