Plusnet

Plusnet Outage Report in Southgate, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Southgate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Southgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Southgate, Greater London, England 02/01/2026 09:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Southgate, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Wembley, Hackney, Newham, Harringay, Southall, Southwark, Paddington, Muswell Hill, Edgware, Hammersmith, Poplar, City of Westminster and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London E-mail
United KingdomLondon Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Southgate, England

Latest outage, problems and issue reports in Southgate and nearby locations:

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • louise_sarah Louise (@louise_sarah) reported from St Albans, England

    @Plusnet Yes I have done that many, many times. It does nothing to help.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • oakespedigrees Oakes pedigrees (@oakespedigrees) reported

    @plusnethelp @Plusnet are you going to respond? WiFi is terrible! There's no other way of contacting you!

  • Miss_Faulkner18 Miss_F (@Miss_Faulkner18) reported

    @plusnethelp I'm still waiting for my refund its disgusting. I would warn everyone off using plusnet. All I have had is bad experiences and them not returning my money after zero service.

  • paulm19822012 Paul McGee M0WNU (@paulm19822012) reported

    have had a very unstable VDSL connection all night, right up until before midday, my equipment is fine, and Plusnet reports no problems, therefore I blame Openreach (or 'Openfail' as I tend to call them as they're not often great at what they do), not ideal when I run things

  • GilloranEmily Emily Gilloran (@GilloranEmily) reported

    @plusnethelp Dire service from @plusnethelp every step of the way. Very frustrated with all the delays and errors from @Plusnet

  • silentbazz ʙᴀʀʀʏ ʀᴏʙᴇʀᴛꜱ (@silentbazz) reported

    Great. Internet has gone again. 6.5 until we're free of @Plusnet's awful service..

  • bartcrouchend Bart Smith (@bartcrouchend) reported

    @plusnethelp: I have been trying to contact Plusnet as am having problems with my router (keeps 'dying', I reboot - and it soon dies again). Your online chat is unavailable and the phones are continually engaged. Can someone please get back to me ?

  • penguinabolt Gina (@penguinabolt) reported

    @plusnethelp I'll re-phrase that, I gave 14 days notice to cancel my contract with plusnet. I've gone to a different provider. My new provider takes over 'at some point up to midnight on 26/02/2021'. What I need to know is if there will be a period of no WiFi during the switch? Thanks

  • Gretchin_ Katy Thorpe Ⓥ (@Gretchin_) reported

    @oakespedigrees @plusnethelp @Plusnet I came on here to check if it was a general outage but I can’t see anything from the plusnet site so I thought I was going mad! Been off for over an hour now

  • PeopleCallMeRob Rob N (@PeopleCallMeRob) reported

    @plusnethelp Like for others, the @Plusnet connection has been rubbish all day. Up and down all the time, and when up it's often been slow.

  • electricmonk111 Andy Key (@electricmonk111) reported

    @EE Well, better value mainly! I'm off to @Plusnet where I can get 4.5GB of data for £6 a month - that's less than half what I've been paying EE for 1GB. And of course Plusnet uses the EE network.