Plusnet

Plusnet Outage Report in Hornsey, Greater London, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hornsey, Greater London, England 05/11/2025 08:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsey, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Fulham, Bermondsey, Leyton, Hackney, Hounslow, Radlett, Harringay, Ealing, Southall, Camden Town, Bushey, Lewisham, Shepherds Bush and Tower Hamlets.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomFulham Internet
United KingdomLondon Internet
United KingdomBermondsey Wi-fi
United KingdomLondon Internet
United KingdomLeyton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DarrenAltman Darren Altman (@DarrenAltman) reported from London Colney, England

    @TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LittleRee89 Marie Ball (@LittleRee89) reported

    @Plusnet Hi :) I changed over to you & kept my number from Talk mobile but friends are saying that when i send text messages it is coming up with a different number? When i call people and they call me it works on the old number. Pleaae help, thanks.

  • HPWonderful Nick (@HPWonderful) reported

    @plusnet Hi Plusnet. I have a Plusnet mobile account on iPhone and, whilst it says I have Wi-fi calling enabled, it never seems to work. Should it?

  • AMJ1981 Andy Johnson (@AMJ1981) reported

    @h_dennett @Plusnet I’d cancel anyway, they’ve cut my phone off twice this week due to supposed payment issues even know payments have been made and it’s actually an issue with their system

  • ConfigmanSS Paul Shelton-Smith (@ConfigmanSS) reported

    @Plusnet Why are there no options in the support pages to raise a ticket about email accounts

  • jacobjb251 Jacob Bush (@jacobjb251) reported

    @Plusnet I'm having trouble connecting to FortiClient VPN. Can you explain why this is? It's the first time I've not been able to connect whilst working from home

  • gstonb21 G (@gstonb21) reported

    @MarcAllera Have been a customer of Plusnet over 20 years, trying to complain, get deadlock letter with incorrect facts, ask for it to be corrected, told no and that your customer advocate will not make further comment. Rude and such poor cust relations. Can you assist please?

  • ArcticPandaPopz Arctic Panda Popz (@ArcticPandaPopz) reported

    @Plusnet The Internet is going slow today. About half the download and upload speed it should be which caused issues for our Twitchstream. Which is our work?

  • Plusnet Plusnet (@Plusnet) reported

    @LaraEzarik You can also look to upgrade to a higher fibre speed and look to cut costs. You can check your member centre or speak the Customer Option Team as mentioned above. - Curtis, Plusnet Sheffield

  • h_dennett Helen Dennett (@h_dennett) reported

    So after spending nearly 45 minutes on hold, they weren’t any help at all! I think I’ll be cancelling already @Plusnet, I’m not impressed.

  • poppylibby45 DrewPoppy (@poppylibby45) reported

    @Plusnet you've managed to cut my mother(73) off from any comms just because I wondered if there was SKY function in the area. She's not even a customer! Why?!! Connect her now!