Plusnet

Plusnet Outage Report in Notting Hill Gate, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Notting Hill Gate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Notting Hill Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Notting Hill Gate, Greater London, England 12/12/2025 18:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Notting Hill Gate, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Croydon, Northolt, Southwark, Hackney, Wandsworth, Hammersmith, City of Westminster, Newham, Watford, Paddington, Southall, Poplar, Ilford and Camden Town.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomNortholt Internet
United KingdomSouthwark Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Notting Hill Gate, England

Latest outage, problems and issue reports in Notting Hill Gate and nearby locations:

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonKidd SIMON KIDD (@SimonKidd) reported

    @Plusnet youve just switched off b/band to my 80yo mother 9 days before we agreed. Now no internet, limited tv etc. Not acceptable & poor customer service!

  • flunny907 Finessa Wallace (@flunny907) reported

    @XpydaM @Plusnet A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type. If you want to risk

  • fishouthebox Melissa Fisher (@fishouthebox) reported

    Oh dear...a bit worried that the latest case says 6 weeks until we have internet with PlusNet! I'm going to need to find a temporary solution. Any ideas? Some sort of dongle/router/mobile hotspot?

  • rantylars Ranty Lars (@rantylars) reported

    @Plusnet Yes, the assistant who helped me was very friendly and knowledgeable and made sure I was sorted - I had a follow up email from provisioning this week so all was done well. I'm terrible with names, but it was a Scottish gentleman. Poor call queueing system is my only criticism!

  • Tribalsleeve Matt (@Tribalsleeve) reported

    @Plusnet Tried to get hold of someone for help by phone on Facebook and on here and no reply from any ! I'm still I'm my cooling off period , give me a reason not to cancel.

  • messalinahooper grace hooper (@messalinahooper) reported

    Oh @Plusnet all those calls and uou couldn't be bothered to tell ne I'm out of contract and that you are charging £11 more for slower broadband and a rubbish service.

  • Pazza_81 Pamela (@Pazza_81) reported

    @Plusnet Furious that you’ve cut off my parents’ phone line as part of their DELAYED broadband upgrade, WITHOUT informing them (despite what you’re saying). You’ve cut off a vital line of communication to my mum who has Alzheimer’s. Terrible service

  • broadwoodsquare David Glynn (@broadwoodsquare) reported

    @spconnolly @Plusnet I have always had good service from Plusnet. When I have had problems I have always phoned them - very long wait, but once through, the problem has always been dealt with very efficiently. Best of luck!

  • XpydaM xpyda man (@XpydaM) reported

    @plusnet my download speeds are appalling, 5mb and I'm paying £40 odd pound a month. I want faster connection and I want to keep my phone line. It appears you don't offer this. Long time customer but losing patience now. How can I get faster connection and keep my phone line?

  • RandomStuff1963 Bits N Bobs (@RandomStuff1963) reported

    @Plusnet Appalling service after my landline has been cut off. You have charged me £2.50 to have calls diverted to my mobile, yet this should be free until you have mended my landline. I am 84 and should be a priority customer.