Plusnet

Plusnet Outage Report in Notting Hill Gate, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Notting Hill Gate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Notting Hill Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Notting Hill Gate, Greater London, England 12/15/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Notting Hill Gate, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Walton-on-Thames, Hammersmith, Croydon, Northolt, Southwark, Hackney, Wandsworth, City of Westminster, Newham, Watford, Paddington, Southall, Poplar and Ilford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomWalton-on-Thames E-mail
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

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Plusnet Issues Reports Near Notting Hill Gate, England

Latest outage, problems and issue reports in Notting Hill Gate and nearby locations:

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • robdogtrickies Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Daninho58 Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • PETERPAHOR PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported

    @Plusnet It's all well and good @Plusnet saying sorry but the fact remains that our Internet shouldn't have been cancelled in the first place. We're the ones left with no WiFi in a house with very little signal and one person trying to work from home!

  • shnuffywr Shnuffy (@shnuffywr) reported

    @Plusnet new customer here. every day I have a new issue with the broadband. Either there's "no internet access" or my laptop won't connect until I've reset the router. This should be happening every day. Especially when I'm paying for this service!! Please help!

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Having broadband issues so phoned @Plusnet to inform them. I had checked my b/band speed with various operators and was only getting 20mbps. Plusnet said their reading was around 80. Smart TV wouldn't operate so they blamed the TV. Switched tv over to a freesat box and it worked

  • Natalie56263950 Natalie Wilcox (@Natalie56263950) reported

    Cannot wait to give notice on our plusnet internet! We gave the business broadband advertised as reliable, it’s useless. Constantly drops out, most unreliable network out there.

  • fruitlvrxxx Em💐 (@fruitlvrxxx) reported

    Cancel culture is real and I’m taking plusnet down for making it not possible to stream a lil drag race

  • BeatLiturgist tim watson (@BeatLiturgist) reported

    @plusnethelp @Plusnet hi Plusnet, please could you refund me the 458 pounds you took from my account due to your own system issues. It's a large sum of money to be incorrectly taken from my account. Please could you refund it ASAP

  • SMGuitars Stu Moir (@SMGuitars) reported

    I just got a @Plusnet ad come up on my ipad that wouldn’t load because my new plusnet broadband is so bad. @plusnethelp

  • JACKO1986 He’s no good to me dead (@JACKO1986) reported

    @Plusnet Hi, I’m trying to ring customer services but the number is saying it’s not recognised. I have a problem with my bill. Can you help in anyway?. Thanks. Ste.

  • onlytonyc Tony C (@onlytonyc) reported

    @Plusnet hi we've got no Internet at work and can't seem to access your fault reporting on your site either (using mobile broadband). Is there currently a fault with your service in the Bexleyheath area? Da6

  • Ms_S_teach Miss S (@Ms_S_teach) reported

    @Plusnet I have a problem with my broadband but cannot DM you. How can I contact you online to report the fault?