Plusnet Outage Report in Notting Hill Gate, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Notting Hill Gate, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Notting Hill Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (7%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Notting Hill Gate, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, City of London, City of Westminster, Hammersmith, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Greenford and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Phone |
Community Discussion
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Plusnet Issues Reports Near Notting Hill Gate, England
Latest outage, problems and issue reports in Notting Hill Gate and nearby locations:
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp
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Anya Gair
(@anyaebgair) reported
from
London, England
Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service
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Tim Easton
(@timeastonco) reported
from
Bromley, England
@toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.
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HMS Beagle
(@HMSbeagle1820) reported
from
City of London, England
Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet
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Alan
(@BigAlxyz) reported
from
Hackney, England
@sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.
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graham eveleigh
(@bigGeveleigh) reported
from
Bromley, England
Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.
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Eileen Rumble
(@turtlesnursery) reported
from
Hackney, England
@Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Mila Griebel
(@MilaGriebel) reported
from
Camden Town, England
@plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.
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Laura Attridge
(@laura_attridge) reported
from
Bromley, England
@kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
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Indar Picton-Howell
(@NadirIndar) reported
from
Lambeth, England
Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.
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Greyman (Gary A)
(@GaryAblett3) reported
from
West Molesey, England
Hopefully. But seeing as your team have failed to contact me when they say they were going to, I feel that tweeting is the only method of communicating the issue. #richardbranson #libertyglobal #loyalty #customerservice #bt #talktalk #offcom #plusnet
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Kevin
(@londonkro) reported
from
Croydon, England
Never thought I’d say this but terrible service from @Plusnet this week. Online chat / help is constantly down, order not delivered and no update. Usually so good.
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John Sandy
(@JohnLSandy) reported
from
Stratford, England
Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.
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Jonathan Behar
(@JonathanBehar) reported
from
Barnet, England
@Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Barbara Broccoli
(@Errorfied) reported
from
Poplar, England
@Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma Whitehead
(@GemmaWh0) reported
@Plusnet I’m trying to report a problem with my broadband but your reporting line is not connecting. My service and speed has been worsening over the last month and is now at a virtual standstill!!
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Drs Pill 💊
(@Phl60214122) reported
@Plusnet please avoid. You raise a concern or complain and you are pushed from pillar to post. Raised concerns since 15/10/22 and never got a response or apology. Worst customer experience ever.
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Kathy@Cruise Lowdown🛳
(@cruise_lowdown) reported
@plusnet So frustrated with poor customer service. Owed £50 cashback but been unable to claim it. Several tickets raised, promises given, promises broken, tickets closed and still no sign of the refund. We have spent hours on phone waiting for non-existent call-backs. #PlusNet
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Millar Millar
(@MarkMillarx889) reported
@Plusnet Do you not understand English when you are commenting in English, my mother has try to get this sorted out a number of times. The next step is a complaint to ofcom and legal action in court against plusnet for breach of contract.
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet Rang from another mobile and was told of the issues you were having. A tech advisor gave me useful tips including settings, airplane mode leave it for 2-3 mins then switch off and back on. Worked, brilliant. 🎉👏 Intermittent interruption for a few hours but all good. Many thanks
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𝓢 𝓛𝓸𝓶𝓪𝔁
(@NottArchaeology) reported
@Plusnet are there issues affecting your service in the chesterfield area? My broadband is down.
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Jill Scott-Stirling
(@JScottStirling) reported
Horrific customer service from @Plusnet They ceased our wifi 3+ weeks ahead of house move & refuse to fix their problem. Left with no wifi. Avoid at all costs
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Steve Bower
(@Steve_Bower) reported
@mostly_grumpy Compare the same package from Plusnet (uses EE network) & get EE to match price. My sim-only deal went from £28 to £12
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KJ
(@karatejenny) reported
@Plusnet my mum has been waiting for a text or email about when she can set up her new router. The old service was disconnected this morning but she hasn’t had anything from you yet. Please can you contact me about this??
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Katie Featherstone (Scotland/Iceland)
(@featherytravels) reported
@Plusnet Still not working I'm afraid. If you try to message me, maybe I can reply.