Plusnet

Plusnet Outage Report in Notting Hill Gate, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Notting Hill Gate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Notting Hill Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Notting Hill Gate, Greater London, England 11/20/2025 15:40

November 20: Problems at Plusnet

Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Notting Hill Gate, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hackney, London, Croydon, Hammersmith, Southwark, Fulham, Epsom, City of Westminster, Hampstead, Paddington, Islington, Poplar, Bromley, Brentford and Newham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Notting Hill Gate, England

Latest outage, problems and issue reports in Notting Hill Gate and nearby locations:

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Andriux55 Andrius (@Andriux55) reported

    @Plusnet no mobile internet just sometimes H+ for more then 3 weeks , what is issue ,why nobody fixing it ?

  • jjand00 jaz j (@jjand00) reported

    @Plusnet please can you sort out your internet issues been on and off all day

  • SMGuitars Stu Moir (@SMGuitars) reported

    @Plusnet The worst broadband I’ve ever had. Constantly cuts out and is slow. Contacted customer service, they told me there was nothing wrong with it. The only good thing is my contact ends soon.

  • Serjinoo Serjino (@Serjinoo) reported

    If you're on plusnet/bt unlucko, legit scuffed as **** last couple days -.-

  • JakeAvis96 Jake Avis (@JakeAvis96) reported

    @Plusnet hey, if I've had my refund after moving provider can I now cancel my direct debit with my bank? Thanks!

  • WoolleyLindsey lindsey woolley (@WoolleyLindsey) reported

    @Plusnet Trying really hard to get a new sim card, any advice (just been on phone to you for 48 mins and as my sim is not working that makes me unpopular with my partner!!) ???

  • theKnotter Roger Henry 🇪🇺🪢🇺🇦 (@theKnotter) reported

    @plusnet have been waiting well over an hour for a response from someone to my DM re problems with our landline. Not good enough!

  • Kevin_Bridgend Kevin Jones #FBPE (@Kevin_Bridgend) reported

    @Plusnet Just to update everyone, the fault has been resolved with Bob's help. Call was raised on Feb 9th, it was sorted on March 31st but I am delighted to see it working again even if it was a huge struggle to get plus net netops team to accept if was a problem on their server.

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet Yorkshire puddings is quite apt . Why as a long term customer must I pay £10.93 a month but as a “new” customer pay £9 for the same sim deal. ?

  • SMGuitars Stu Moir (@SMGuitars) reported

    @Plusnet The worst broadband I’ve ever had. Constantly cuts out and is slow. Contacted customer service, they told me there was nothing wrong with it. The only good thing is my contract ends soon.