Plusnet

Plusnet Outage Report in Notting Hill Gate, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Notting Hill Gate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Notting Hill Gate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Notting Hill Gate, Greater London, England 03/28/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Notting Hill Gate, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Hackney, Hounslow, City of London, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, Greenford and Stanmore.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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Plusnet Issues Reports Near Notting Hill Gate, England

Latest outage, problems and issue reports in Notting Hill Gate and nearby locations:

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • joe_deakin 5OMOFD 🧐 (@joe_deakin) reported from Moor Park, England

    @Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • AlexWhiteGB Alex White (@AlexWhiteGB) reported from Hillingdon, England

    @FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • alexjb24 Alex 🐝 (@alexjb24) reported from Salford, England

    @Plusnet hello, my internet has kept cutting out all day again. My postcode is M5 4SG. This is happening far too frequently. Can you please fix it? When this happened last time you were able to fix it remotely instead of sending an engineer so hope that’s possible. Thanks

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet 3/x Because apparently they are ONLY for new customers, so current customers have to sit with rubbish tech and have problems for the last year or so, with very little being done about it, except swap connections at the exchange and send out countless openreach engineers.

  • HM_Dec90 Holly (@HM_Dec90) reported

    @Plusnet can anyone tell me why I am have to reset my router regularly again please ? As much as I like the speed and price, I've had more issues in my 1st year than the rest of my years as a customer elsewhere 😫

  • BGeddes95 Bryony Averiss (@BGeddes95) reported

    @Plusnet my internet has been dropping in and out all day and this evening its been like every 10 minutes? Any help please?

  • hywelthomas79 Hywel Thomas (@hywelthomas79) reported

    Have to say been super impressed with @Plusnet since switching broadband supply over to them. Straight through to customer service and really helpful. 👌

  • Plusnet Plusnet (@Plusnet) reported

    @Mike_de_S Hi there Mike, we're not aware of any issues, does the same thing happen if you re-load the page and try logging in again? - Adam - Plusnet Sheffield

  • lankster2003 Chris (@lankster2003) reported

    @Plusnet Hi there, are there any known issues with the mobile network? My Dad has been unable to make or receive calls for 3 days

  • NikkiS_MCSFS Nikki S. (@NikkiS_MCSFS) reported

    @Plusnet Appalling service from you #Plusnet. My elderly, recently widowed Mum has just switched to a new provider and you are refusing to allow her to port her landline number to the new provider. She is worrying herself sick about it.

  • adywhitwell ady (@adywhitwell) reported

    @Plusnet hi wonder if you can help. I used to have plusnet broadband and no telephone as I use plusnet mobile for that. Transfered to bt fttp and they removed the phone line when putting in fibre but you are still charging me line rental even though I have no line

  • tslytsly Tslytsly (@tslytsly) reported

    @Plusnet ,the agent who tried to help me was very sympathetic. But he just could not get a manager to speak to me. I'm a network engineer, I know the fault is not with the line or router. I need this escalating so I can work. #poorcustomerservice