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Plusnet

Plusnet Outage Report in Notting Hill Gate, Greater London, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Notting Hill Gate, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Notting Hill Gate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Notting Hill Gate, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Poplar, City of London, Hackney, Hounslow, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Newham, and Greenford.

CityProblem TypeReport Time
London Internet 12 hours ago
London Internet 17 hours ago
London Internet 19 hours ago
London Internet 24 hours ago
London Internet 4 days ago
London Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Notting Hill Gate, England

Latest outage, problems and issue reports in Notting Hill Gate and nearby locations:

  • JSDBroughton
    jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • TotalOfficeBook
    Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • MusicSkypirate
    🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker
    Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • Umi_Hawa
    Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • DogMonopoly
    Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • SelinaWray
    Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • PictureEdAlly
    Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • NickFaber
    Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • robdogtrickies
    Rob Hanson (@robdogtrickies) reported from Poplar, England

    @Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next

  • cfurneaux
    Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • _yunu5
    yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • PETERPAHOR
    PETER PAHOR (@PETERPAHOR) reported from Poplar, England

    The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.

  • Gutbuster40
    Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • Daninho58
    Daniel (@Daninho58) reported from Poplar, England

    @Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.

  • dansette
    Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SketchNI
    Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Oof. That sucks. -hoards my 1000Mbps down-

  • HonourMatopoeia
    Honourmatopoeia (@HonourMatopoeia) reported

    @thebojko @Plusnet I noticed this, too. Look at the section of your bill headed "Your charges broken down". My contract ends 28 Feb, but the billing period runs 6 Feb to 5 Mar. The extra amount I've been charged is to cover the period 29 Feb to 5 Mar.

  • LiosaMGC
    *°:⋆ LisaMGC ⋆:°* (@LiosaMGC) reported

    @Plusnet hey why's the internet consistently bad? were meant to be getting 60 down and i'm struggling to get 1??????????

  • SunnyUpland
    Paul (@SunnyUpland) reported

    @YardleyShooting @TalkTalk I've never had a problem with @Plusnet . Cheap too 👍

  • TedUrchin
    Ted Smith 🇪🇺 (@TedUrchin) reported

    @Plusnet I was with Plusnet for years, great company, easy to contact, recommended them to friends and family, but then it all went downhill. Poor customer service and had to beg them to replace the old router when it went on the blink and they wanted to charge me for it!

  • BForce77
    B (@BForce77) reported

    @Plusnet hi, really struggling with your WiFi this week... Is there a problem in South London?

  • PlumTory
    ToryPlum #IStandWithJeremyCorbyn (@PlumTory) reported

    @UKLabour Even if this wasn't disingenuous and didn't look like a contact us icon on a support page for plusnet (such is your inspiring new colour scheme), this is just so tepid and uninspiring. Rather than an alternative transformative vision, you're offering me an extra £50. Shove it.

  • nervousgradient
    nervousgradient (@nervousgradient) reported

    @King_CJK @SkyHelpTeam Same in YO30 with me - I just called PlusNet and they said there was reports of faults in the York area but they were unable to help and their service tracker shows no issues..

  • SketchNI
    Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Damn. @Plusnet, your technical team need to investigate this. NOT the customer service team. The TECHNICAL team

  • SketchNI
    Sketch (@SketchNI) reported

    @LiosaMGC @Plusnet Nah, it's all about profit. Good customer service is bad for profit