Sky Outage Report in Highgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Highgate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Highgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Highgate, Greater London, England
The most recent Sky outage reports came from the following cities: Hounslow, London, Hackney, Southwark, Wandsworth, Islington, Greater London, City of London, Newham, City of Westminster, Hammersmith, Poplar, Northolt, Harringay and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| Hounslow |
Internet | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Highgate, England
Latest outage, problems and issue reports in Highgate and nearby locations:
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Camden Town, England
@acailler @SkyHelpTeam My understanding is the benefit to them isn’t financial. Their benefit is protecting their investment which I’ve no trouble with. This still damages it to an extent as we’re seeing with you cancelling your sky subscription. They’ve been backed into a corner. Clubs are to blame.
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Damian Finn
(@DamianFinn) reported
from
Barnet, England
@SkyHelpTeam come on Sky, at least acknowledge you have a problem with the Xbox App and Sky Sports. Enough people here saying they can’t watch the England game due to “A network error has occurred”
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Marc the Luddite mm #UTAG Parasite!
(@marc_laz) reported
from
Loughton, England
@SkyUK worst phone service ever !!! Can’t get through I have been holding for over an hour !!!!
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam having problems downloading content to my sky q box tonight. Any way to resolve the issue?
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Rebekah Jones
(@rebekahjmezzo) reported
from
Kensington, England
Just a quick Tuesday morning PSA to let you know that @SkyUK have been charging me £2.50 a month for NOT having sky TV (can’t afford that kind of luxury) for the past I don’t know long. Never heard of such a stupid charge... good one sky 👌
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Colin 'Tails' Taylor
(@colintaylor1986) reported
from
Hackney, England
Why is @SkyUK broadband so bad at the moment? No connection to the internet and can’t link anything with the router. @SkyHelpTeam #skybroadband #FirstWorldProblems
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
@SkyUK @SkyHelpTeam hi my sky Q box isn’t working. I’ve turned everything on and off again and still nothing works. Nothing on the sky Q box or the mini boxes. Please fix!
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Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam Hi - it’s still not working. I’ve tried resetting the router and sky box. Any suggestions?
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Paul Harris
(@yoface43) reported
from
Paddington, England
@SkySports & @SkySportsNFL Can you turn the f***ing advert volume settings down. I’m trying to have a snooze. If I can sleep through @michaelirvin88 and not your commercials...you know you’re too loud!!
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Kiri & kostas
(@kirikostas) reported
from
Wandsworth, England
@SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again
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Scott Pearce
(@scottpearce) reported
from
Broxbourne District, England
@Seacon75 @ManUtd @SkySports It’s all about how bad Man Utd are... poor old Spurs don’t get a mention... Man Utd TV as usual
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again
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Damian Finn
(@DamianFinn) reported
from
Barnet, England
Looks like Sky have the work experience kids manning the @SkyHelpTeam Twitter account. How can they be so oblivious to the fact that the Sky Go App on Xbox is crashing for literally thousands of people and that it is clearly an issue with the stream, not their customers set up!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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John
(@4it) reported
@SkyHelpTeam That is a very heavy handed way to treat a customer, under 24 hours, 2 hours and a text message is a little much. Talking about cancelling within 24 hours of the direct debit being canclled it quite a strong way to treat a customer.
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Andi
(@trotty100) reported
@SkyHelpTeam @skytv after 23 years I’ve just had the worst customer experience ever with your company, 2 calls separate to your awful Indian call centres and no further forward with my query.
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Rebecca
(@RebeccaRowds) reported
@MartinSLewis @bbc5live Sky were unbelievably good to me when I called @SkyHelpTeam to cancel sky sports post-divorce. The lovely lady on the phone cancelled it despite me still being in contract and, without me asking, cut my bills in half for the next 12 months.
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Paul
(@8gzd8k76nM) reported
@christiand4747 @SkyHelpTeam How long have you had no satellite signal for?
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Andi
(@trotty100) reported
@SkyHelpTeam @skytv after 23 years I’ve just had the worst customer experience ever with your company, 2 separate calls to your awful Indian call centres and no further forward with my query!
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Chaos Muffin
(@muffin_chaos) reported
@SkyHelpTeam No internet all day. Voice light on router is yellow. Used your online service checker and it said we were back online but we're not, no change at all.
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Paul
(@8gzd8k76nM) reported
@ThomasKirk93 @SkyUK You’ve been a Sky customer for years yet have seemingly never had a price increase even though they happen every year and are stated in the contract you agreed to? Muppet
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LauRa Bissett
(@looby2289) reported
@SkyUK is there quality issues with HD channels lately? The picture isn’t as clear as previously the last week. Appear to look like SD
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Bob Carvell
(@boblcfc1) reported
@virginmedia absolutely shocking service. On hold over an hour and person hangs up. Ring back and put back in the queue. Can’t wait to go back to @SkyHelpTeam as soon as I can cancel my contract.
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Kev G
(@Kev80Lpool) reported
@SkyHelpTeam Hi, I wanted to remove Sky cinema from my tv package but seems the only way suggested on the app is calling which I’d prefer not to do, can you help please?