Sky Outage Report in Highgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Highgate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Highgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Highgate, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Southall, Newham, Edgware, Catford, Brentford, Hackney, Hammersmith, Islington, Harringay, Poplar, Greater London, Northolt and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Highgate, England
Latest outage, problems and issue reports in Highgate and nearby locations:
-
Sala
(@Salajayne) reported
from
Borehamwood, England
@SkyHelpTeam bloody ridiculas I've spent litterally hours on your FB trying to sort out a constant problem that's even effecting the movie channels now... You sent engineer to me Friday but problem isn't solved yet you expect me to pay for engineer and for my sky ..
-
Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
-
Samuel
(@samuelrj23) reported
from
Watford, England
@SkyHelpTeam sky Q has to be the worst service you guys have ever bought out. Even worse than your internet. Never works
-
Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
-
chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
-
Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
-
Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK I live in a big block of flats and the box they need has lots of connections. What happens is openreach come and fiddle around for a new customer and end up knocking someone else off.
-
chris summers
(@ratman97) reported
from
Bromley, England
@SkyHelpTeam my wife has a new iPhone XR. We reset the password last night but she hasn’t been able to log in to her emails and the phone hasn’t downloaded any since 7am this morning. I’ve checked all the settings I can think of. Help!
-
JONES SOARES
(@jonessoares) reported
from
East Ham, England
@SkyHelpTeam please, help me with this one. Every single night at 2:45am my broadband stop to work and doesn’t come back until 6am. This is happening for the past 2 weeks and it’s quite annoying since I use a lot during this period.
-
Frances
(@Frances69992546) reported
from
Bromley, England
@SkyHelpTeam @SkyHelpTeam hi, I wonder if you can help.I have been sent a message to say a sky engineer is visiting me between 8-10 on 16/7. An engineer come out a week ago and solved my issues. I do not need an engineer tomorrow. Can you please cancel this appointment.
-
♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
-
Nicole Bennett
(@NicoleBennett88) reported
from
Walthamstow, England
@SkyUK giving me absolutely terrible customer service... all i want is better internet connection and they cannot fulfil the speed we should try and get and are telling me i have to pay to leave them!!! Ridiculous!! Not happy virgin media calls...!!!
-
James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
-
Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
-
Liz
(@ejp72) reported
from
Walthamstow, England
@dtoole764 @SkyUK Firstly they said they could fix it outside. Then needed access. Then they didn’t need access. Then they said it’s fixed and it isn’t. Now had to send picture of hub etc.
-
Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
-
Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
-
enjoyahonestlife
(@jubedbashir) reported
from
Tottenham, England
@SkyHelpTeam I wanted to make my frustrations felt as your company is awe full, tel line down, Broadband up/down, standard message it could take up to 5 days, been with EE for nearly 3 years no issues at all, what’s going on sky, feel let down as my alarm keeps beeping even worse
-
Russell smith
(@Russltfc) reported
from
St Albans, England
@jazzanovaboat @SkySports @Aggerscricket Great shout, it’s always slightly delayed so I never bother
-
Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam @SkyUK - transferred from BT fibre to Sky fibre around 3 weeks ago. My broadband speed has never met the agreed ‘normal’ level (77MB) and is generally in single figures - virtually unusuable. Sky diagnostic test is fine, and on BT I was always getting 60MB plus. Help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Sally Jane Iredale
(@salomally) reported
@SkyHelpTeam Hey guys, help! My sky hadn’t worked for a few months now. I tried to call your helpline and they asked me to swop the wires in the sky box then said box was broken. It’s not old, I’ve had boxes 3 X’s longer. £148, £68 coming out my acc but no sky 😢
-
Dominic C
(@WiggyDom) reported
Getting hold of @SkyUK is impossible trying to aske a few questions before I sign up for broadband but they won't let you like chat or call them unless you number is link to an account which you can get before you sign up, absolutely stupid guess I'll take my business elsewhere
-
Kev
(@kevdig00) reported
@SkyHelpTeam checked the link, tested the connection but our Internet is still down since there was an engineer in the street yesterday. Unacceptable
-
S A
(@KernowBeachBum) reported
Heeeeeey @SkyUK and @bt_uk, stop refusing ppl what they ask to buy and trying to upsell to fibre. My property can’t get it and you refusing to accept just lost a customer. Hey @TalkTalk, thanks for just accepting what I said and selling me what I asked for 👍🏻👍🏻👍🏻
-
mr lewis rowling
(@mrlewisrowling) reported
@SkyHelpTeam Question to all Is the broad band the problem or just the wiri on the sky router .see quite a few complaining about WiFi ?
-
Ann Long
(@MrsAnnieChad) reported
@SkyHelpTeam seems like broadband not working in NE35 NE36 area. Lots of people saying their internet is dropping out all the time. Have done test and it says no problem in area but a number of people saying there is. Can you check?
-
Neil Armstrong
(@NeilWillArms) reported
@DutchBhoy7 @SkyHelpTeam Yes had same problem. All morning, Sky just keep repeating the same message and it’s not working
-
Helen Beddowes
(@HBeddowes) reported
@SkyHelpTeam Just tried that, it's still not working
-
Emily Hayden
(@EmilyRHayden) reported
@SkyHelpTeam Thanks for the quick response but the last update on the fibre outage was at 8.03am. Any timescale for repair?
-
John Sharp
(@John__Sharp) reported
@SkyHelpTeam hello, is your internet down? woke up to it not working at all, I pressed reset on my broadband box and now the middle light is just staying orange 😔