Sky Outage Report in Highgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Highgate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Highgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Highgate, Greater London, England
The most recent Sky outage reports came from the following cities: City of Westminster, London, Southwark, Fulham, City of London, Merton, Hackney, Ilford, Edgware, Hampstead, Harringay, Greater London, Hammersmith, Stanmore and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
||
| London |
Internet | |
| London |
Total Blackout | |
| London |
TV | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Highgate, England
Latest outage, problems and issue reports in Highgate and nearby locations:
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Zalihe Alp
(@sallyalp2000) reported
from
Broxbourne District, England
@CNN @cnnbrk anyone else having problems watching sky 506. Can’t hear or see anything then crackling sound and broken pixelated picture @SkyUK
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Just cancelled my @virginmedia account due to the person on the other side of the phone was not worthy of my hard earned money because of mr Tosin you lost a valued customer of over 5 years. @SkyUK @TalkTalkTV @BTGroup I am available for your services. Best offer wins
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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Phil Rogers
(@SouthpawBoxNews) reported
from
Tottenham, England
@SkySportsPL @SkySports That is piss poor from Everton
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Dermot Wickham
(@HertsTimelord) reported
from
Radlett, England
@paulwilliamsonx @SkySports @TheMasters @NickFaldo006 That was over 40 years ago when there were 3 tv 📺 channels and no internet. Kids don’t sit down with their parents round the 📺 any more
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Michael Wilkinson
(@ThatMichaelW) reported
from
Lambeth, England
@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
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jc.locksmiths
(@jclocksmiths) reported
from
Bromley, England
Good to see @BT don't give a crap about there customer after about 18 of being with you guys not happy looks like I'm moving over to @SkyUK for Internet & tv
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Ehtasham Ahmad
(@EAhmad73) reported
from
Ilford, England
@SkyHelpTeam hi guys can you plz let me know how can I cancel my sky mobile been well over 2 years now but still paying monthly contract...
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - beginning to lose patience with Sky Q. Problem after problem. The latest issue is that the boxes cannot retain internet connection which means I am constantly (every few minutes) having to reset. Broadband has NO issues with any other device. Fed up.
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Andy Simm
(@andyjsimm) reported
from
Radlett, England
@SkyHelpTeam - ok, so Sky Q just does not work. Completely had enough - can guarantee the support I get will be a) check the website (waste of time) b) private dm you (waste of time) c) I might then get to an engineer coming out (who will never show up because they never do).
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wiggo sweeney
(@sweeney31) reported
from
City of London, England
@SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable
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John Guest
(@JGuestRecruiter) reported
from
City of London, England
@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail
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George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
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Hari Patel
(@harispurs82) reported
from
Tottenham, England
Been on the phone with @virginmedia the level of customer service is ridiculous. Been on the phone for over an hour explaining I received I call on Friday from them about upgrading my tv broadband and phone. However I explained @SkyUK we’re doing a amazing Black Friday deal.
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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shipar ahmed
(@shiparttn) reported
from
Wandsworth, England
@SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis
(@BaftyC) reported
@SkyUK Why do I have to cancel every year to stop you from tripling my bill, only for you to eventually ring me back several times and put me on my old rate anyway. Worst merry go round ever. Just wastes my time and yours. Sincerely, Annoyed, temporarily former customer 🙄
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Mick Harkin
(@MickHarkin11) reported
@SkyHelpTeam @braddels A non account holder can't cancel so how are cancellation offers being given to non account holders.
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LevveLz
(@_Levvelz) reported
@8gzd8k76nM @SkyHelpTeam Yes ONT installed and ready. I don’t give a **** if it’s OR causing the issue, sky have a lot to answer for in what rationale they’ve given for cancellation (providing a valid reason for starters), and now reducing the broadband speed by 500mb and charging me the same amount
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Nicklaus
(@ohitsNicklaus) reported
@SkySports Look how **** all those pundits are, literally all terrible rather watch on mute
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Ru55ell
(@RussellH95) reported
@SkyHelpTeam Hi, trying to sign up to your service but can't find a number to speak to someone via phone can you advise which number is best to call?
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LevveLz
(@_Levvelz) reported
@TheAshMorgan @8gzd8k76nM @SkyHelpTeam Imagine someone agreeing to a contract for a specific speed and time and being let down on both points, 4 times, without a valid explanation. I’m not allowed to speak to OR, so, surprisingly, I’d like an explanation from Sky, who I’m paying to provide a service? Go touch grass
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Ash
(@TheAshMorgan) reported
@_Levvelz @8gzd8k76nM @SkyHelpTeam You’re absolutely not allowed to give another company a chance to provide you with a better customer experience through these issues. Just accept being under their boot and thank them for the privilege you entitled gen-z lefty lib
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Ash
(@TheAshMorgan) reported
@8gzd8k76nM @_Levvelz @SkyHelpTeam But that doesn’t mean he’ll have the exact same awful service does it? You don’t just use a CP for the connection, it’s also the service they provide to customers… and if they’ve failed in what they previously stated, it’s very normal to switch. Proper full on numpty you.
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Mark Hankin
(@8gzd8k76nM) reported
@_Levvelz @SkyHelpTeam Ah so we've got to the bottom of the problem. OR have informed CPs that they could provide Gig speeds, upon ordering/provisioning they have realised the line (for any number of reasons can't handle that) and this has caused cancellations and the resulting lower speeds
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Mark Hankin
(@8gzd8k76nM) reported
@TheAshMorgan @_Levvelz @SkyHelpTeam Seems, like most people, bad customer service is based on not getting exactly what you want when you want and then complaining when something that's out of everyone's control happens. The main issue is that the service isn't live - no amount of an agent saying sorry when