Sky Outage Report in Highgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Highgate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Highgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Highgate, Greater London, England
The most recent Sky outage reports came from the following cities: London, Newham, Hackney, City of London, Southwark, Harrow, Harringay, Hammersmith, Ilford, Enfield Town, Wembley, Brentford, Wandsworth, Fulham and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Newham |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| City of London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Highgate, England
Latest outage, problems and issue reports in Highgate and nearby locations:
-
Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
-
Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
-
Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I do t know what else to do? Your telephone team also don’t know anything updates at all .... it’s just awful situation!
-
Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
-
Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!
-
𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
-
GerryC
(@gerryn19) reported
from
Islington, England
@SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty
-
Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
-
Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly
-
Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
-
Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
-
Mik Scarlet
(@MikScarlet) reported
from
Camden Town, England
F**king @SkyUK. Phone line is down. Been down for a month. Now without appointment we have an engineer coming around to fix it despite the issue being out if our home & it needing social distancing. Be nice to ring to make an appointment at least. Changing ISP ASAP.
-
Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam This is not an engineer problem - pls pls can some one just call and explain to me what is happening ?
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
-
Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Can we escalate this problem pls - this service issue and customer service issue needs resolving - all it would take is a phone call !!
-
Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
-
Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
-
Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
-
Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
-
Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam Pls pls don’t tell me to use your services on the Internet — can someone pls call me to discuss not having internet for over 2wreks and not one piece of correspondence or help from sky WHATSOEVER!.... this is beyond appalling service from a BILLION pound company!!! I am really
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Arielle321Lala
(@Arielle321Lala) reported
@SkyHelpTeam my sky mobile has not worked since the emergency alert! But you keep claiming you are not aware when many users are having calls failed and texts failed!!
-
Andrew Campbell
(@acampbell_1978) reported
@SkyHelpTeam Issue is now resolved! But very worrying that the timing appears to link with the GOV test and the Sky mobile network is completely unavailable
-
Ashleigh Betts
(@AshleighBetts6) reported
Is Danny rose ok? It’s hard to tell if he’s drunk or having some sort of emotional break down 😐 I feel like he needs a hug #NUFC #skysports
-
PHeats
(@Paulheaton81) reported
@ColinHammond96 @SkyHelpTeam I'm on 3, I think the UK alert has melted the network
-
✨Sash✨
(@sashleigh__) reported
@SkyHelpTeam issues with my sky mobile? Can’t send or receive texts? Can’t ring out and nobody can ring me? But got full 4G apparently and I’ve checked my coverage checker and it says everything is fine but I know multiple people are having these issues
-
Arielle321Lala
(@Arielle321Lala) reported
@GerryMa84372823 @SkyHelpTeam Exactly the same issues! But apparently they arent aware of any issues but clearly from all these tweets they are aware that since the emergency alert MANY users SKY phones are not working!
-
Toon Loon
(@DazNUFC21) reported
Again how bad a team is do we get this every time we wap a team @SkySports
-
~Teddybear~
(@T3ddyb3ar4670) reported
@SkyHelpTeam Hiya, I'm having problems where I can't connect to 4G in my own home and the normal WiFi calling symbol isn't there but the rest of my family is having no issues. Is there anything you could do to help me? Many thanks!- Teddy
-
Meg
(@meg_w99) reported
@SkyHelpTeam is there a broadband issue in South Wales at the minute? Our upload speed is struggling to get above 1 megabit/second and the phone line isn’t working
-
Brian Gaud
(@zacbusner) reported
@SkyHelpTeam Pathetic you can't find out what is wrong with the mast in SE England that means I can't make texts or calls or barely use mobile web. Nor provide compensation. What sort of crap deal did you strike with O2 who runs the mast?