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Sky Outage Report in Highgate, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Highgate, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Highgate, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Highgate, England

The most recent Sky outage reports came from the following cities: London, City of Westminster, Newham, Chigwell, Hounslow, Hammersmith, Hayes, Southwark, Hackney, Fulham, Enfield Town, Sunbury-on-Thames, Paddington, Harrow, and Wandsworth.

CityProblem TypeReport Time
London Internet 3 hours ago
City of Westminster Internet 3 hours ago
Newham E-mail 4 hours ago
Chigwell Wi-fi 5 hours ago
London Wi-fi 19 hours ago
London TV 20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Highgate, England

Latest outage, problems and issue reports in Highgate and nearby locations:

  • nistasan
    Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • Miaopow
    T (@Miaopow) reported from Richmond, England

    @SkyHelpTeam how do I cancel Sky? Says don’t call

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update

  • goodwinrose
    Leyla Goodwin-Rose (@goodwinrose) reported from Bromley, England

    @SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • marie_haggerx
    𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England

    Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬

  • darriekylie
    Darren (@darriekylie) reported from Enfield Lock, England

    @SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?

  • AlyMac1
    Alyson (@AlyMac1) reported from Kingston upon Thames, England

    Wtf. Is this Bees TV @skysports

  • stefanohat
    Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • adjemal
    Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.

  • Shed4Ever
    Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test

  • adjemal
    Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!

  • adjemal
    Aydin Djemal (@adjemal) reported from Bromley, England

    @SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    @SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...

  • Lizzie_Farrant
    lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • gerryn19
    GerryC (@gerryn19) reported from Islington, England

    @SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty

  • darriekylie
    Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Charliecutt3
    Charlie cutt (@Charliecutt3) reported

    @SkyHelpTeam Thanks, I’ve done that every hour and there is no update on the outage since 9:28am this morning when it said it would be fixed in a couple of hours!

  • Vic97567765
    Vic (@Vic97567765) reported

    @AbdulShabs @MichaelBensonn @SkySports Ego striker lmaooo does he not look better to you ? **** what a hater man listen to why he actually says idiot …

  • Vic97567765
    Vic (@Vic97567765) reported

    @LeeToml03621314 @MichaelBensonn @SkySports He didn’t win first fight he got knocked down twice lmaoooo ****** idiot no way he did enough to secure the win after hitting the mat twice…lucky the ref was generous with his count if we’re being honest

  • needsfixingnow
    An Average Brit (@needsfixingnow) reported

    Still no callback from the @SkyHelpTeam or Sarah. Honestly, what unbelievably shocking #CustomerService. They have all our numbers to call us back! Whatever you do, don’t join @SkyUK… they’ll take your money but won’t fix anything before frustrating the life out of you!

  • jennyah46
    Jenny (@jennyah46) reported

    @SkySports Dear Sky Sports. Please spare us too much of Shane Warne. I’ve had to turn down the sound and listen to the BBC. It’s much better.

  • twobeatsapart
    Steve Schofield 📹 (@twobeatsapart) reported

    I take back everything bad I’ve ever said about @SkySports Including the moment that Gerrard slipped, in a “best of” moments list between @ChelseaFC & @LFC is next level trolling.

  • BenJohn45874515
    Ben Johnson (@BenJohn45874515) reported

    End of a era next week with the closure of the Sky One brand. I suppose Sky Showcase makes sense, but I fail to see the point in Sky Max. Sky One is a brand that everyone knows. Big mistake @SkyUK I feel.

  • darksoultweets
    Anupツ (@darksoultweets) reported

    @SkyUK i am facing severe internet issues. And i am not able to reach out to you. Can you please contact me immediately? I am not able to work.

  • jasonoflondon
    Jason Raj (@jasonoflondon) reported

    @EE hi I only switched to EE Home Broadband because I got a discount as a mobile customer. But the wifi is appalling - keeps cutting out or not letting devices connect at all. Can I cancel my contract at no cost? Not getting the service I expect (or used to get with @SkyHelpTeam)

  • pleslie999
    peter leslie (@pleslie999) reported

    @r_i_mac83 @SkySports Honestly mate 🙈 will never see that again! Hope I don't anyway.