Sky Outage Report in Highgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Highgate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Highgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Highgate, Greater London, England
The most recent Sky outage reports came from the following cities: Watford, City of Westminster, London, City of London, Ilford, Hackney, Hounslow, Harringay, Enfield Town, Newham, Paddington, Wembley, Hampstead, Poplar and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Highgate, England
Latest outage, problems and issue reports in Highgate and nearby locations:
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Aaron Kleman
(@kleman14) reported
from
City of London, England
Let’s ramp up England’s problem striker to city speculation now @SkySports
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Grant Osborn
(@Gosbo68) reported
from
Broxbourne District, England
God’s worst trick on humanity? The combination of @SkyUK Q boxes with BT internet. Ffs.
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Richard Walker
(@richard_082) reported
from
Broxbourne District, England
@SkyHelpTeam my broadband keeps dropping off. I have just done a couple of speed checks and the mbps keep fluctuating anywhere between 27.5-48mbps, this is under your guaranteed speed of 50mbps. Was never an issue until a few weeks ago - please help.
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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Chris Whitehead
(@silverthorn2151) reported
from
Walthamstow, England
@SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.
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Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kdogg
(@Kdogg14835797) reported
@SkyHelpTeam Just off the phone to a manager, who implied it was up to me to leave sky when i think it has gone on too long. Am I not valued as a customer? Surely after 25 days, you should be doing everything in your power to solve the issue. I already have an open complaint in progress
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Gerry
(@GerryMottram) reported
@SkyHelpTeam help needed got nowhere on the phone after 40+ minutes.
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DatHoggered
(@DatHoggered) reported
@skyhelpteam I’ve tried calling and just get an automated response, your broadband checker and service checker keep sending me around in circles with no information on when a fix might happen. Please help.
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punnedit_jeeve
(@RajeevMamidanna) reported
@SkySports Yeah we need to '****' out the bad umpiring.
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Joe. p
(@joeypizzas) reported
@SkyHelpTeam I’ve spoken to Joe who was great@then he put me through to a different department to a man called Derrick who said he couldn’t help and now I’m on hold still.
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Adam Murdoch
(@Adam_Murdoch) reported
@SkyUK Our broadband is down! Running incredibly slowly and cannot watch any tv! 😭 Very disappointed
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Dean Allan🏴💙
(@deano1903) reported
@alanmdesc @ScotlandNT @SkySports It should be but no feed as they are having Technical Issues 😡
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DatHoggered
(@DatHoggered) reported
@SkyHelpTeam As I said in the tweet above, I have used your line check and it sends me around in circles. It says there is a fault on my line and to check the service checker, the service checker says there is no issues in area. Can you please give me an update on when this will be fixed.
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Steve_15
(@THC1571) reported
@SkySports He's never looked better
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DatHoggered
(@DatHoggered) reported
@skyhelpteam Hello, my internet has been down since last Wednesday evening. Your engineer who came out couldn’t fix it. Openreach couldn’t fix it and now I’ve been left in limbo. This is not acceptable, especially as I am paying over £100 a month.