Sky Outage Report in Highgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Highgate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Highgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Highgate, Greater London, England
The most recent Sky outage reports came from the following cities: Muswell Hill, Southwark, Harringay, Wandsworth, Tower Hamlets, London, City of London, Kensington, Hammersmith, Hackney, Waltham Forest, Hounslow, Newham, Chigwell and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Highgate, England
Latest outage, problems and issue reports in Highgate and nearby locations:
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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ABull
(@ABull20151123) reported
from
East Ham, England
@SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.
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Mark Lopez
(@markslopez1) reported
from
Islington, England
@SkyHelpTeam Impossible to get through to anyone! I’ve had no internet or phone line for at least 16 hours! Can anyone shed any light on this please?? Absolutely ridiculous! I’ve had sooo many issues with this over the years. Simply not good enough.
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?
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Justin Leeper だよ!
(@JustinLeeper_yo) reported
from
Bromley, England
1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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🏴🕹Skinny does gaming 📸🇸🇪
(@SkinsELive) reported
from
Lambeth, England
Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
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🇺🇦 Pete Paterson 🏴🇮🇪🇪🇺#RejoinEU
(@PeteTheRef) reported
from
Ealing, England
.@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.
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Coffee
(@QuantumCaza) reported
from
Islington, England
@SkyUK I beg you fix the Wi-Fi
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Paul
(@thejollylifter) reported
from
Tottenham, England
@SkyHelpTeam It has. And we moved house the day the service was disconnected…
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cycleoptic💙💚
(@cycleoptic) reported
from
Islington, England
@SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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Jeff Salmon
(@JeffSalmon) reported
from
Camden Town, England
@SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff
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Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Barry skinner
(@Barrington__) reported
@MWHEAVEY @SkyHelpTeam Were the same martin. 🙄 maybe wider issues than they think?
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Richard Barrett
(@BarrettRjb122) reported
@SkyHelpTeam good Evening FYI ITV hub on sky glass just crashed the whole telly. I have just turned it off at the plug turned it back on after a couple of mins and is now working again. As I have said many a time ITV lets the whole package down everything else is getting so much
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David Barclay
(@dbarcl1) reported
@SkyHelpTeam Sky Q main box - playback of recordings keeps freezing, skipping, lists of failed recordings due to "software issue". Have factory reset box and updated software but still same issue. Help!
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H. AFC 🔴
(@henswun) reported
@talkSPORT and @SkySports been saying how bad @Auba has been for months n months and now suddenly they all saying how bad it is his left lol couldn’t make it up
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Sifte Al Farouq
(@sifte) reported
@SkyHelpTeam when the connection works, the url takes me to Sky homepage. when the connection is not working, then error 404 message is shown. I have gone through the hub "fix" option which pops up - the steps recommend checking the phone cable connection.
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The Bri
(@knifeOfBrian) reported
Hey Ipswich. Anyone else having WiFi issues? @SkyHelpTeam
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HTFCCONNOR
(@HTFCConnor) reported
@htafc @SkySports Hopefully people still go, or away support will be bad!
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Shaf Rahman
(@shaafrahman) reported
@SkyUK please sort out your customer service at sky protect
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just_henry_
(@themblades1889) reported
@SkySports Oi toss pots did anyone else tell you that sky tv is ******* ****
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Nicky Ikin
(@nickyikin) reported
@SkyHelpTeam currently on a call to one of your call centres, agent can’t answer my question and says he’s transferring me. He’s actually got me on mute waiting for me to hang up. I know this because he’s unmuted me a couple of times