Sky Outage Report in Highgate, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Highgate, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Highgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Highgate, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Stepney, London, Southwark, Hammersmith, City of Westminster, Hampstead, City of London, Newham, Wandsworth, Barking, Harringay, Southall, Waltham Forest and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Stepney |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Highgate, England
Latest outage, problems and issue reports in Highgate and nearby locations:
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam guys what update was sent out over night. I'm getting This screen does not support HDCP try reconnecting your HDMI cable. Sky appears for a split second then same blue screen
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Leyla Goodwin-Rose
(@goodwinrose) reported
from
Bromley, England
@SkyHelpTeam what are we supposed to do if we have an issue before 8.30am. My husband has to start work at 7am and he can’t get logged in as we can not get an internet service . Since we joined Sky broadband we have had nothing but issues and it’s so frustrating .
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Ask for your complaint to go MD level they have to pass it onto them.
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Anfield South ⭐️⭐️⭐️⭐️⭐️⭐️
(@jaypayneuk) reported
from
Bromley, England
@SkyHelpTeam hi. I am having broadband problems today and can’t call your service centre as you’re running a reduced help team. How do I contact you and get help?
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Sarah Martin
(@sarahMwasHudson) reported
from
Bromley, England
@SkyUK want to sign up to your tv and broadband package as I’ve moved was a long standing virgin customer ... but it seems you don’t want new business saying I’m an existing customer (which I’m not) and no response on multiple messages on FB and chat won’t load ...
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
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Nick Beckingham
(@niche27) reported
from
Bromley, England
@SkyHelpTeam hello my broadband has been down since 7am and my app says there’s an outage but I desperately need to work and I have no idea what is going on. Please advise ASAP it’s been 4 hours
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam I am now 9 days into no broadband or home phone - I’ve received one update from SkY 3 days ago - still nothing else - it’s quite appalling service if u ask me - just a message saying you’re working on it would suffice just being left in limbo constantly
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Paul McCann
(@BigestPaul) reported
from
Bromley, England
@SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK Absolutely disgusting. Happy to take your money but not happy to sort a service which is more important than ever during lockdown!!!
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Darren
(@darriekylie) reported
from
Enfield Lock, England
@SkyHelpTeam when you’ve been without broadband for over 4 days I don’t think an automated message saying you’re aware of the problem and you’ll send a text when it’s working is appropriate customer service, or is it?
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Aydin Djemal
(@adjemal) reported
from
Bromley, England
@SelenDjemal @SkyUK sky broadband is crap I’ve been told by many people. Go BT they are the best.
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GerryC
(@gerryn19) reported
from
Islington, England
@SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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michelle simpson
(@michellecaitlyn) reported
@SkyHelpTeam I had fiber fitted on 2nd December and I have had nothing but problems! I have tired many time to contact sky to advise them but I can’t get through to speak to anyone!! Can someone please contact me! Thanks Michelle Simpson tel no 01334659030 or 07966119803
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Paul
(@8gzd8k76nM) reported
@MrsB6574 @SkyHelpTeam Yes because you've not called up to cancel like you were advised to do a month ago
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Cool Kid2342
(@Cool__kid2342) reported
@GaryCHanning @SkyHelpTeam seems they have a full outage, people from ireland and different areas in uk saying there’s a outage
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Football Plundit
(@SoccerTactics) reported
@InceHernandez Where he spews rubbish week in week out. I will cancel my @skysports subscription if Sky fails to get a better pundit next season.
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Ann Bircumshaw
(@ElimuAnn) reported
@bigbangman007 @SkyUK Trying to get this sorted was the worst customer experience of the year. Fours days, multiple misdirects to inept call centres. Got the feeling if I wanted the full upgrade to a Sky Glass tv it would have been so much easier …
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Phil_White🇺🇦
(@philntash) reported
@SkyHelpTeam good morning,the data from our households 4 phone's hasn't been backed up to the piggy bank. Please can you help?
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Shannon ⚓️
(@Queen_Shannon) reported
@SkyHelpTeam We are coming up to day 7 with no broadband, and no contact from sky or open reach as to what is happening. Every day without broadband is another day my husband cannot work. Please help, this is getting very stressful.
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Rossi
(@RKH4658) reported
@willslipnmove @SkyHelpTeam It's absolutely ******* awful!
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watlinEFC1878
(@WatlinEFC1992) reported
@Nas_Afc1 @SkyHelpTeam Currently got the same issue
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Gary CHanning
(@GaryCHanning) reported
@SkyHelpTeam I live in Margate, my broadband is not working. Is there a problem in the area?