Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Pontypridd, Hengoed, Pontyclun, Bargoed, Merthyr Tydfil, Porth, Blackwood, Caerphilly, Pontypool, Treharris, Cwmbran, Ynysddu and Usk.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
TV | |
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Pontypridd |
TV | |
| Hengoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Lee Mason
(@pablo3479) reported
from
Cardiff, Wales
@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Jonathan Conway
(@JonathanConway9) reported
from
Cardiff, Wales
@SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.
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Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Gavin Glover
(@Gavlaa) reported
from
Marshfield, Wales
@c7_OllyClifford @SkySportsPL @SkySports The technology is fine, the people officiating are the problem. So many wrong calls its embarrassing
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Crocidolite
(@Crocidolite11) reported
@SkyUK Nah. Mine runs out next month after 14 years with you lot. Better deals and better service with Virgin. Can’t wait for my contract to finally end.
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Crocidolite
(@Crocidolite11) reported
Hi @SkyHelpTeam .. my elderly mother is not very well, and due to go into hospital. She has Sky with you that I’m wishing to cancel (Contract well and truly up) You are asking for a password. I can’t get that off her right now! How do I get to cancel it without that?
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Sian
(@Sian_Lulu) reported
@SkyHelpTeam how do I cancel a sim only order please? I've just placed the order but have since changed my mind. I cant seem to cancel on mysky app?
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Mr T
(@TitoHolme) reported
@SkyHelpTeam Can you get the technical team to contact me? As its your product so you help me out as I pay you
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Paul Anderson
(@AnderConsult) reported
1/2 @SkyHelpTeam Hi, had your ultra fast broadband installed 6 or so weeks ago. Two calls to helpline for poor speeds in first couple of days. Now on again as it's been a nightmare, my 400mbs guarantee, last test was 1.9mbs
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Zillah
(@wreghittz_jones) reported
@SkyHelpTeam Are you able to help please - fluctuating and zero internet are surely different things?
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Sian
(@Sian_Lulu) reported
@SkyHelpTeam Ok I've managed to cancel it. Although the deal I found don't seem to be accepted at checkout?
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ꜱɪʀ ᴍᴀʀᴋ ᴊᴜꜱᴛɪɴ-ꜰᴏʀᴅ
(@markjustinford) reported
@SkyHelpTeam l have sky steam, if l pause a show and leave the tv for around 30mins the sky steam shuts down my tv how can l change this (ps have checked my tv setting and no shut down present)
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Umut Sagir
(@umutsagir) reported
@SkyHelpTeam This is not useful and conflicting with the info provided by @SkyHelpTeam. There is an automated message on the phone saying there is an outage in the area for last 4 days. You can see many people not getting help in the link shared. Pls step up your game instead of sending links
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cinder[ella]
(@EllaMitchell3) reported
@SkyHelpTeam managed to finally reorder sky stream yesterday after a month of waiting (still waiting on refund) and now received an email saying it’s been cancelled again. Your employee on the phone transferred me to a closed department👍🏻 now £100 down with nothing to show for it