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Sky outages and service status in Crosskeys, Wales

Service-wide status: Sky

No problems detected

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Crosskeys, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • Latest local activity: Sep 23, 5:16 AM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 47% Internet (47%)
  • 35% TV (35%)
  • 6% Total Blackout (6%)
  • 6% Wi-fi (6%)
  • 6% Phone (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crosskeys, Wales

Sky signals over the past 24 hours, with local activity from Crosskeys, Wales and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Crosskeys, Wales and nearby areas
  • Service-wide baseline

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Crosskeys, Wales

The most recent Sky outage reports came from the following cities: Newport, Cardiff, Pontypridd, Pontypool, Caerphilly, Mountain Ash, Porth, Hengoed, Blackwood, Merthyr Tydfil, Bargoed, and Treharris.

CityProblem TypeReport Time
Newport Total Blackout 9 hours ago
Cardiff TV 2 days ago
Newport TV 6 days ago
Newport Internet 8 days ago
Pontypridd Internet 9 days ago
Pontypool Internet 10 days ago

Nearby cities with recent reports

Newport

2 signals in the past 7 days

9 hours ago
Cardiff

1 signals in the past 7 days

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • kirkyboy79
    captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • Mat_Seymour
    Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • markshepherd
    Mark Shepherd (@markshepherd) reported from Newbridge, Wales

    Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • paullittle1977
    Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • jason_fenard
    jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Nthorney
    Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • SamReesCS
    Sam Rees (@SamReesCS) reported from Newport, Wales

    @SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidMaiden
    David Maiden (@DavidMaiden) reported

    @charlieldrv @SkyHelpTeam I was watching Birmingham v Southampton and it was terrible. I thought it was just me! So pleased I'm not the only one. So, how do we collude to hopefully get something to improve?

  • benwrightfeb
    Ben (@benwrightfeb) reported

    @ste_0076 @SkyUK I’ve just recently got rid of mine after 1 year. It’s a terrible product. I hope yours get sorted mate.

  • RichCounty27
    Rich Cocksedge (@RichCounty27) reported

    @charlieldrv @SkyHelpTeam Heard from a few friends who had Sky problems as we did.

  • Resonant_TV
    Ritesh Sinha (@Resonant_TV) reported

    @SkySports Apparently last 2 names were the problem and destroyed the market but above them are brilliant signings🤡

  • _MukhtarYusuf
    Mukhtar Yusuf (@_MukhtarYusuf) reported

    Very poor service from @dpd_courierhelp today. Driver didn’t ring the doorbell then claimed I wasn’t in. Customer service was dismissive when I asked to make a complaint. @SkyHelpTeam you should consider how delivery partners reflect on your service.

  • Twinny421
    Twinny42 (@Twinny421) reported

    @Welshade @SkyHelpTeam @SkySports Says everything really. Once these ******** get your money they couldn't give a **** about you. Third world countries get better service than what these robbing retards provide - plus they have the audacity to reply with automated messages. *****.

  • MattMcC9
    Matt (@MattMcC9) reported

    Hello @SkySports. I’d like to cancel my subscription immediately.

  • ElainepCoates
    Elaine (@ElainepCoates) reported

    My husband is attempting to watch West Brom v Charlton on the red button. It's really glitchy tonight - screen freezes, goes black etc - so he missed West Brom's goal! Really poor, considering how much we pay for the "service"! @SkySports

  • GazToots
    Gaz T (@GazToots) reported

    @Common_SensePod @SkySports He's just a horrible **** wherever he goes. City have bought him for the 10 spot too, guaranteed. Gonna end up Cherki on the bench

  • JackLGriffiths
    Jack Griffiths (@JackLGriffiths) reported

    @SkyUK 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.

Recent Sky reports in Crosskeys, Wales

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Newport: Total Blackout
  • Cardiff: TV
  • Newport: TV
  • Newport: Internet
  • Pontypridd: Internet
  • Pontypool: Internet

Sky detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (26 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (4 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (13 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

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