Sky

Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Crosskeys, Caerphilly County Borough, Wales 01/18/2026 17:05

January 18: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Pontypridd, Cardiff, Blackwood, Hengoed, Ynysddu, Newport, Cwmbran, Treharris, Pontypool, Caerphilly, Usk, Mountain Ash, Merthyr Tydfil, Porth and Pontyclun.

Loading map, please wait...
City Problem Type Report Time
United KingdomPontypridd Total Blackout
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomHengoed TV
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • ThomasBroad1 Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • ParaLynch steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • suzannathomas suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • nathchurch Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • pippin_terence pip1974 (@pippin_terence) reported from Merthyr Tydfil, Wales

    @empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • sgeorge0_1 Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • Gezzyroberts Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales

    @SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Niall34984459 Niall Dunne (@Niall34984459) reported

    @katiedw27 @SkyHelpTeam I've tweeted sky and sent Facebook about no Internet for over 4 days no responce I've done all tests and reset appaling service

  • Darlo_Robbo David 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Darlo_Robbo) reported

    @SalfordCityFC @SkySports AKA “How to be successful spending **** loads of money in leagues where clubs don’t have a pot to piss in”

  • moomoo_captain CaptainMoomoo (@moomoo_captain) reported

    @arrpucks @SkySports I'm a Fury man but you can't say that was a bad performance. I got the feeling he could have seen him away at any time and was never in any trouble. We'll see what Fury does but I'd imagine he'll want a fight before AJ and that only kicks the can further down the road.

  • AlexMotley Alex Motley (@AlexMotley) reported

    @_ScottGreen @SkySports I would agree to a point but he’s pulling the Louganis trick so frequently refs are going to assume he’s simulating. Seriously, he goes down faster than a hungry **********

  • ZUnderscoreJ Zac Jones (@ZUnderscoreJ) reported

    @SkyHelpTeam can we expect the broadband outage in Flintshire to be fixed by tonight?

  • DrPaulCookGP paul cook (@DrPaulCookGP) reported

    @SkyHelpTeam the inability to speak to a person about my recurrent Sky TV problem is driving me crazy. Your diagnostic bots keep referring me to a bloody forum😱

  • MrHarris_Chem Mr Harris (@MrHarris_Chem) reported

    Awful service from @SkyUK delaying our broadband activation. Makes those long winter nights much longer with no internet! I feel for those who rely on Broadband to WFH who may loose out on earnings!

  • podysobaru Carlos Crespo (@podysobaru) reported

    @SkyHelpTeam I’m currently on hold for over 25 minutes with your team you guys are terrible I’ve spent all day trying to get in touch with a human and only machines are available and now this plus still no internet in my house you guys are disgraceful

  • AdamClifford8 Adam Clifford (@AdamClifford8) reported

    @SkySports What’s he done? Broken a toe nail?

  • tomcatgfc rhys thomas (@tomcatgfc) reported

    @muckingfagic70 @SkyUK Don’t suppose @btcable would treat their VIP’s like this mate