Sky outages and service status in Crosskeys, Wales
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Crosskeys, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Crosskeys, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Newport, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Cwmbran, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly
|
Wi-fi | 2 days ago |
|
Newport
|
Wi-fi | 2 days ago |
|
Cardiff
|
Wi-fi | 3 days ago |
|
Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
Internet | 10 days ago |
|
Blackwood
|
Internet | 10 days ago |
Community Discussion
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Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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andrew corten (@AndrewCorten) reported from Newport, Wales@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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James Moss (@UKEmpLawyer) reported from Newport, Wales@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Ross Pearce (@MRosspearce) reported from Cardiff, Wales@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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James Moss (@UKEmpLawyer) reported from Newport, Wales@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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James Moss (@UKEmpLawyer) reported from Newport, Wales@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss (@UKEmpLawyer) reported from Newport, Wales@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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carol hurt (@whatadimeeee) reported@SkyHelpTeam can you for the love of god fix your **** internet if it goes down 1 more time today im phoning up and asking for my money to be reimburse all the hours im paying for and CANT USE
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Richieeeeee (@asborich) reported@SkyHelpTeam when is the mobile network going to be sorted this weeks please? It’s impossible to make phone calls due to signal quality anywhere in the country. There’s clearly an issue with the O2 network.
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David Edwards (@EdwardsDT) reported@SkyHelpTeam Engineer cancelled without notification. I've wasted time off work waiting around for nothing. I've been given a month's free broadband as compensation but TBH I've only been with Sky for 2 months and am very unhappy with the broadband reliability and the poor customer service.
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Peter Carruthers (@PistolPete1888) reported@SkyHelpTeam my broadband keeps going down 😡😡
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Rupert wilson (@Oxfordite) reported@SkyHelpTeam I am not the customer. Your vulnerable elderly customer has gotten nowhere. That is why I am on here. Try again. What exchange fault causes problems ONLY with the phone ringing signal, not dialtone/connecting calls?
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Amanda O'Hagan (@AmandaOHagan1) reported@SkyHelpTeam I keep getting text messages asking me to return Sky equipment. I was going to cancel my subscription but decided to stay and my account is active. How can I get these messages to stop?
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Mark Hankin (@8gzd8k76nM) reported@shireenfraser @SkyHelpTeam Firstly, best not being so overly self-entitled as you tend to find you’ll rightly get treated like the *** you are. Secondly if you want to keep your “Platinum” customer you’re not going to be able to keep your current service whilst having the work done
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asum izak (@yrubswed) reported@CurlyTazzi @SkyHelpTeam Sky is the limit. You never have the same experience twice
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Steve R (@sr_comps) reported@SkyHelpTeam @Gibax Shouldn’t be taking months to fix this it’s a shambles and the longer it goes on the worse it is with shows all over the place
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Mark Hankin (@8gzd8k76nM) reported@shireenfraser @SkyHelpTeam Because this would require you to set up a whole new account at the new property. You can only have 1 account at one address just wanted to break the news to you before I know you’d start kicking off at a poor agent over the phone