Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Mountain Ash, Porth, Blackwood, Newport, Pontypridd, Hengoed, Bargoed, Merthyr Tydfil, Caerphilly, Pontypool, Treharris, Cwmbran and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pontyclun |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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James
(@jamestuck) reported
from
Cardiff, Wales
@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Taylor (Socially distant since 1987)
(@SteelTaylord) reported
@scottiec21 @SkyHelpTeam I've finally managed a second test and they've finally detected a problem. It's booked an engineer for me so I'll be looking to hear from him some time around Christmas 2023
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Andy Taylor (Socially distant since 1987)
(@SteelTaylord) reported
@scottiec21 @SkyHelpTeam I'll just call up, cancel my subscription and go with BT or talk talk instead. It's a shame virgin aren't in our area. Never had an issue with them at my mum's, Manchester or down south.
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Debbie Miller-Barlow
(@Ms_MB_) reported
@SkyHelpTeam I am waiting for a problem to be resolved and now had an email to say you’re cancelling my services. This is not what was requested at all! You’ve made a mistake but can not get through on the phone despite you texting me to ask me to call you.
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Mark
(@Mark05510232) reported
@SkyHelpTeam so we booked to get skyq setup today Friday over the phone. Guy said engineer would here between 8/10. Get a email a few days later saying 8/5. 3pm we phone to see where he's at. He's 2km away. Guess what? Never turned up at all. Not bloody happy 😡
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Matthew Smith
(@Topcatsmith) reported
@SkyHelpTeam Both boxes cannot access the internet at all. Both connect via wireless and our wireless is working as it’s connected and working on other devices in the house. The mini box also cannot connect to the main Sky Q box because of the wireless issues
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E§MA
(@Judesma) reported
@Naijablogger @SkySports You too slow boss
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Matthew Smith
(@Topcatsmith) reported
Can someone at @skytv or @SkyHelpTeam contact me please. We’ve been trying to get help in regards to our Sky Q boxes but cannot get through to a human being #customerserviceatitsworst
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Seannnybt
(@seannyybt) reported
@MichaelBensonn @SkySports ****** agree POV put him to kip ffs. Overrated dog **** an he’s Always givin it the biggen
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chris
(@chrisdykeno7) reported
@EvertonBlueArmy Doesn't help 14 teams when @SkySports are constantly funding the Big 6 with ££ for TV rights just to boost their viewer figures I understand Bri V wba may not get many as views as Liv V Che but if the big 6 are getting 3x more tv rights than small teams the rich will get richer
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Thomas Curran
(@bigtosh83) reported
@SkyHelpTeam I would like to upgrade my 1TB main box to a 2TB box in order to be able to use my 2 mini-boxes simultaneously. I can't find an option to upgrade online. Can someone help please?