Sky

Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Crosskeys, Caerphilly County Borough, Wales 01/13/2026 08:20

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Blackwood, Newport, Cardiff, Pontypool, Usk, Treharris, Hengoed, Mountain Ash, Cwmbran, Pontypridd, Merthyr Tydfil, Porth, Pontyclun and Abertillery.

Loading map, please wait...
City Problem Type Report Time
United KingdomCaerphilly Internet
United KingdomBlackwood Wi-fi
United KingdomNewport Internet
United KingdomCardiff TV
United KingdomNewport Internet
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • pippin_terence pip1974 (@pippin_terence) reported from Merthyr Tydfil, Wales

    @empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • suzannathomas suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • sgeorge0_1 Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • nathchurch Nathan (@nathchurch) reported from Newport, Wales

    @SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples

  • laurarose13521 Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • ThomasBroad1 Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • ParaLynch steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BourkeTrisha TrishyB 💙 (@BourkeTrisha) reported

    @SkyHelpTeam worst excuse for customer service ever - trying to get a resolution to an issue caused by your IT systems since Nov … every time I call fobbed off with we are looking into it we’ll call back tomorrow … then text and call would I like to rejoin sky - what a joke !!!

  • 2020AAGAMER AAUTD (@2020AAGAMER) reported

    @btsport @SkySports Cancel subscriptions. This is a joke... When I spoke to them.. oh, we show the most football on TV... how on earth are premier league teams getting the revenue they do?, and we can't even watch United V Leeds... #ManUnited

  • MJSand66 Mark J S 🇺🇦 (@MJSand66) reported

    @SkyHelpTeam hi. My mums broadband and phone were down from 27th December and not back until 4th January. I reported it through here on 31st December. After calling as no credit was applied she’s been given £15 but your site says £8.40 a day so why so low?

  • jimbohiller James (@jimbohiller) reported

    @SkyUK my #superfast #broadband has gone down. Can you help? #CustomerService

  • MalcolmAnExpert malcolm lowe (@MalcolmAnExpert) reported

    @SkyHelpTeam so now the app is bleating about scheduled maintenance. Your website healthcheck says no reported problems in the area, but says my 2 day old hub may have connection problems. Nonsense. The network is down. But your system can’t work out if it knows or not.

  • Cilvrnum JanetM. Support royalty. (@Cilvrnum) reported

    @SkyHelpTeam @sophb66 So, Sky Help Team can you tell us the source of programming in a TV let's say a Sony where the customer has wi fi in every room with BT 2 and we're getting on screen messages like " We're having trouble" and ITV catch up where BBC programmes are listed whose fault is it?

  • jon_horwood Jon horwood (@jon_horwood) reported

    @SkyHelpTeam having sky Q was clearly the wrong choice ever since having it I’ve had problems with the internet having engineers out to fix for somthing else to go wrong. Now my wifi is constantly dropping and trying to call you is a nightmare. Thinking of leaving already

  • jacobites23 jacob spence (@jacobites23) reported

    @SkySports Should have a penalty goal rule introduced to stop this crap happening.

  • Bickley14 Andy Richmond (@Bickley14) reported

    @SkyHelpTeam Appears fine now but does happen from time to time with the EPG. Just flagging as a potential problem as its impossible to set programmes without that part of the functionality.

  • 66_Jane_99 Jane G (@66_Jane_99) reported

    @SkyHelpTeam s/one has set up their Sky account using my email address. I get all the stuff you are sending them, including a non-payment notice. I'm with Virgin: nothing to do with me, but fed up of getting their mails, and they'll get their service revoked. Can u fix this? Msg