Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Merthyr Tydfil, Newport, Blackwood, Cardiff, Pontypridd, Caerphilly, Mountain Ash, Pontyclun, Porth, Hengoed, Bargoed, Pontypool, Treharris, Cwmbran and Ynysddu.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
Internet | |
| Newport |
Internet | |
| Newport |
||
| Newport |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kapil goyal
(@GOYALKAPS) reported
@VodafoneUK Horrible home broadband experience. No internet & getting same issue repeated within 2 weeks? With WFH, how one rely on your services? @SkyUK i had never faced this problem but had to switch as fiber is not available via Sky at my postcode.#broadband #CustomerService
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Meike Zane
(@MeikeZane) reported
@SkyHelpTeam Hi Liam, I’m sorry - but it doesn’t. I’ve ended up on that page several times but there’s no contact methods listed? I’ve opened the boxes such as ‘cancel outside of cooling off period’ but it only states info like needing 14 days.
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bnnktrkn
(@Bnnktkrnn) reported
@SkySports I am a young person who wants to read a story but has a bad financial situation
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nana
(@narkaah) reported
@unitedviewtv @SkySports Skysports has the worst sources in football, these channels really need united to stay relevant.
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AFCJOE
(@AFCJOE1886) reported
@SkyHelpTeam Hi, nope literally just this- We've tried calling you about your complaint but haven't been able to get hold of you. If your issue is still unresolved please contact us so we can help. If we don't hear from you, we'll assume everything is resolved and close your case within
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OnThe308
(@OnThe308) reported
Hi do you have a telephone number as i need to cancel my TV & broadband package with Sky do you know what time they are open in the evenings please? @SkyHelpTeam
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bnnktrkn
(@Bnnktkrnn) reported
@SkySports I am a young person who wants to read a story but has a bad financial situation
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Chris Storey
(@storeyboy10) reported
@SkyHelpTeam - as a loyal customer i am dismayed to see I am tied into a 2 year broadband contract - I moved to fibre when it first came to my area, sky were the first to offer it beyond BT. I pay £35 a month for 100mb. Now I see I could get x5 the speed for less £ with Vodafone
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John Pollitt
(@JpollittPollitt) reported
@SkySports You can never find an oil protester when you want one! He could have been slow smoked, cable tied to the goal post.
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Meike Zane
(@MeikeZane) reported
Uh, how do you cancel Sky broadband? The website is sending me around in circles, and calling there's a wait time I can't stick around for. I'm moving to a place Sky doesn't even reach, so why is this being made so difficult? @SkyHelpTeam