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Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Crosskeys, Caerphilly County Borough, Wales 01/18/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, Hengoed, Ynysddu, Newport, Cwmbran, Treharris, Pontypool, Caerphilly, Usk, Mountain Ash, Pontypridd, Merthyr Tydfil, Porth and Pontyclun.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomHengoed TV
United KingdomCardiff Internet
United KingdomYnysddu Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • henryf2409 Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • GenghisCANN Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • somersetroyal1 Old Mattyboi (@somersetroyal1) reported

    @SkyHelpTeam To waste more of my time? I’m at work now until Sunday morning, if between now and then I hear from my wife that there are still problems with the connection I’ll be stopping my payment. You cannot continue to take money for a service you’re failing to provide, one way or another

  • Chariots913 Tom (@Chariots913) reported

    @Weinie_Belinie @SkyHelpTeam Ahh not the only one then. It’s down in brockhill too.

  • cancerjourneyuk Lel (@cancerjourneyuk) reported

    @SkyHelpTeam I sent an email in 23rd October about Disney on Ice tickets I won but still no reply. Please help urgently

  • JoeDabernig Joe Dabernig (@JoeDabernig) reported

    @SkySports What was the receiver doing was he trying catch it with the back of his head he never turned around

  • JamieTh27798402 Jamie Thomas (@JamieTh27798402) reported

    @SkySports Whyte pulling out of a fight without any evidence other than how poor his tickets sales was and being made mandatory, classic corruption in boxing

  • porscheuro john keller (@porscheuro) reported

    @SkyHelpTeam Think my main issue is broadband is terrible in the house at moment and it doesnt help that its started faulting since openreach have been installing fibre in the area

  • aligeeachLGH Blue wolf (@aligeeachLGH) reported from Redditch, England

    Sky phone and internet down yet again really are the pits @SkyUK

  • aligeeachLGH Blue wolf (@aligeeachLGH) reported

    @SkyHelpTeam Yes it does been off all morning still down and I am missing important calls

  • KyleUK_ PGS Kyle🌟 (@KyleUK_) reported

    @SkySports no hes ****

  • chevron51 Derek Hartas 💙 (@chevron51) reported

    @boro_memories If Ronaldo had scored that Skysports would have made sure we would never hear the end of it.