Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (47%)
-
TV (30%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Newport, Merthyr Tydfil, Blackwood, Pontypridd, Mountain Ash, Pontyclun, Porth, Hengoed, Bargoed, Pontypool, Treharris and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Newport |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
-
angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
-
Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
-
Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
-
Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
-
Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
BmG 😷 🙅💚
(@BaldManGamer) reported
Well @SkyUK was as much help as a chocolate fire guard, no internet, no fix time, could be week or so before back on i just have to wait 🤬
-
Jamz🇵🇸🇵🇸🇵🇸
(@JamzLFC786) reported
@SkyHelpTeam can you respond to me my DM please. Missing the football due to an issue🙁
-
Steven Wilkinson
(@stewilkinson198) reported
@SkyHelpTeam Hi, I ordered a iPad yesterday and was told I would get the order confirmation via email. i’m still waiting 24hrs later and can’t get seem to get any help.
-
D
(@itsmeeeeeeeea) reported
@PankivEduardo @CharlieW_4 @SkySports It’s boxing stupid
-
A.L.A.Z.A.H.G
(@A_L_A_Z_A_H_G) reported
@SkyHelpTeam @DecoratorsSg It’s been down since approx 12pm today, told by your colleague over the phone it’s to do with the exchange box “cabinet”. Neighbour with sky are also not getting internet
-
Veronika Alblova
(@VeronikaAlblova) reported
@SkyUK tried to order Sky broadband in March. After 2 months of daily calls with Sky I eventually I gave up on my order. Yet 4 months later I still have to call Sky every few days asking for a refund for service I have never received. Pathetic!!
-
Euge80
(@Euge4780) reported
@mAnishhastir @SkySports Lackluster from both sides. Germany were poor. England were slightly better. But who cares. Quarter finals. 0 goals conceded. Huge chance now! Best of luck to them.
-
Carlton Dickinson
(@CarltonDiko) reported
@SkyUK when will your Internet be back up in South Leeds? Your virtual assistant didn't help and can't get through on phone
-
sam sproston
(@ssprozzy) reported
@SkyHelpTeam Please call me so I can cancel my subscription
-
James Stride
(@SuperStridey) reported
@SkySports Didn’t realise my Sky Sports delay was that bad??!