Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Pontypool, Caerphilly, Usk, Blackwood, Treharris, Hengoed, Mountain Ash, Cwmbran, Pontypridd, Merthyr Tydfil, Porth, Pontyclun and Abertillery.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
TV | |
| Cardiff |
TV | |
| Pontypool |
TV | |
| Caerphilly |
TV | |
| Cardiff |
TV | |
| Newport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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JANVIER
(@thedonjazlfc) reported
@superdog1984 @SkySportsNews Didn’t say it justifies throwing coins into a crowd, was more of asking why skysports never call out singers of those songs.
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Lindsay 💙
(@harlsmum) reported
@SkyHelpTeam g75 area broadband not working but service days no issues. Mini box won’t connect to main tv box either. Tried all the usual steps.
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Alex
(@AlexNFFC) reported
@SkyHelpTeam @OpenreachHelp We haven't been able to get internet at home for over a week, there was a car accident which affected the lines before Christmas but we still can't connect. My devices recognise the WiFi network is there but the fibre hub has a red LOS light on
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Salman ullah Ehsan ullah
(@SalmanullahEhs1) reported
@AbsoluteChelsea @SkySports We got the worst medical staff ever
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Belinda
(@bee_gibb83) reported
@SkyHelpTeam your company is an absolute JOKE!!!! sent my equipment back in the box provided with the stickers 48 hour postage thing TODAY I’m charged £215 for equipment and you can’t help me or refund me!
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TheGlaswegianScot 🏴
(@ceilidhmacmc) reported
@SkyUK just seen sky is releasing a new sky glass… I hope existing customers who are having a horrible time with sky glass gets replacements to this because glass glass is shite and I regret getting it constant bugs and breaking down constantly and all I get told is then it off
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Paul
(@8gzd8k76nM) reported
@bee_gibb83 @SkyHelpTeam If you’ve been charged today that means you’ve had over 60 days to return them since you cancelled or changed your service. Wait until they’ve received the equipment back and you might be able to get a refund if you are kind to the agent
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Mrs Cinch
(@Catster1973) reported
@SkyHelpTeam Yes, I realise that and all that happened, but Sky decided to charge me for another month for a service I haven't had since the beginning of December. I was advised to leave my account open to await a refund due to me not for your sky to help themselves further!!!!
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Joshua
(@JoshuaMwaba25) reported
@SkySports Damn!!! he's gat sky sports talking
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Mikey
(@ManElecLtd) reported
@SkyHelpTeam Hi Emma we sre all having the same issue pages take an age to load up …my wife is bill payer is therexsnthong we can check through sky Q box perhaps ?