Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 19: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Bargoed, Hengoed, Cardiff, Merthyr Tydfil, Porth, Newport, Pontypridd, Blackwood, Caerphilly, Pontypool, Pontyclun, Treharris, Cwmbran, Ynysddu and Usk.
| City | Problem Type | Report Time |
|---|---|---|
 Bargoed |
TV | |
| Hengoed |
TV | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
||
| Merthyr Tydfil |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Andrea Williams
(@Amdreaw) reported
from
Pontypridd, Wales
@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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newman40
(@newman40) reported
from
Merthyr Tydfil, Wales
Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Berts Back 🇧🇧
(@berts_back) reported
from
Cardiff, Wales
@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Sam Rees
(@SamReesCS) reported
from
Newport, Wales
@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Mark Shepherd
(@markshepherd) reported
from
Newbridge, Wales
Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shamanic
(@Shamanic19) reported
@SkyUK my internet is so ******* **** its unplayable my ping spikes to 800 for a solid 20 minutes then it spikes to like 20000 and back to normal for 30 seconds then it goes back to 1000 and its so ******* laggy i cant play my game without lagging out and ive lost so much stuff
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keefsontwitta
(@keefsontwitta) reported
@SkyHelpTeam Sky customer services are great people and very understanding. shame the product isn’t anywhere near up to scratch. Been without a functioning sky household for around a fortnight and get a credit note for about £2. Does thinly mean my bill should be £4 a month?
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Claire Sturrock
(@ClaireSturrock) reported
@SkyHelpTeam is there an issue with watching prime video content with subtitles through sky q? No subtitles are showing
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Matthew King
(@Mattking9000) reported
@SpursLDN90 @Thomas57555988 @SkySports Mourinho is playing mind games. Never mentioned Gomez.. who is first choice centre back normally with VVD. He knows our injury list is bad.. just playing mind games ahead of tomorrow
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Billy Wright
(@bootscas) reported
After 20yrs with @VodafoneUK and their inability to address a simple complaint and show any loyalty to long term customers I've ordered my new sim card from @SkyUK. Got my PAC just need my sim to arrive then its goodbye Voda, hello Sky 5G. No more being screwed over....happy days
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Ernie Ryle
(@ernie_ryle) reported
@SkySports I cannot believe it I've just turned the darts on only to find Laura Woods presenting it she looks bad she sounds bad where are all the ex darts players ? We've got women presenting football and cricket I never thought it would happen to darts it's completely spoiled it for me
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Nicky Wilkes
(@NickyWilkes) reported
@SkyHelpTeam Nope. Put the phone down on me. Chose the option to leave, funnily enough you started listening then! After 25 minutes on being on hold between 3 departments, John is being helpful... Another 25 minutes later. You need to sort options out for the 10% you claim need to call
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matthew
(@bigguy655) reported
@SkySports he chastize pepe and xhaka a mistake worst arsenal manager never seen so many internal problems till he came in
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ThomQ23
(@Thomas57555988) reported
@SkySports But Mourinho claimed they haven't had as much bad luck with injuries than Spurs have had?
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😡
(@SpursLDN90) reported
@Thomas57555988 @Mattking9000 @SkySports Keyboard warrior? I’m making a point and I get moronic, provocative “your club is crap” comments back. Mourinho didn’t “go after” anybody. He was asked “what [Liverpool] team are you expecting to face? The injury list is mounting up” you’ve created your own narrative here.