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Sky outages and service status in Crosskeys, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Crosskeys, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 12, 12:57 AM GMT+1.
  • 50% Internet (50%)
  • 44% Wi-fi (44%)
  • 6% Total Blackout (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Crosskeys, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Cwmbran, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, and Bargoed.

CityProblem TypeReport Time
Cardiff Internet 20 hours ago
Caerphilly Wi-fi 5 days ago
Newport Wi-fi 5 days ago
Cardiff Wi-fi 6 days ago
Cardiff Internet 6 days ago
Cardiff Internet 13 days ago

Nearby cities with recent reports

Cardiff

3 recent signals

20 hours ago
Caerphilly

1 recent signals

5 days ago
Newport

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • markshepherd
    Mark Shepherd (@markshepherd) reported from Newbridge, Wales

    Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam

  • ChrisEddy_7
    Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • WelshBish
    Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Fine. You’ve lost a customer.

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.

  • KellyAnneBlake
    Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • jason_fenard
    jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • Riddy81
    Riddy 🇬🇧 🦢🦢🦢🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Riddy81) reported from Cardiff, Wales

    If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out

  • Mat_Seymour
    Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • kayleighj_11
    Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • MRosspearce
    Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • leejonathan
    ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales

    @SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.

  • andyn63
    Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • owencrote
    Owen Crote (@owencrote) reported

    @SkySportsGolf @SkyHelpTeam sort out your masters coverage. Audio is a second ahead of the video. Exact same problem yesterday

  • mbanfield86
    Mark B (@mbanfield86) reported

    @SkySportsGolf @SkySports @NOWTV Why is your coverage of the Masters so poor!? Constantly freezing and breaking up where you get no actual consistent decent coverage!!! absolute useless

  • SteveArsenal76
    Steve (@SteveArsenal76) reported

    @SkySports why, when the masters is on, are you showing interviews instead of the golf! We don’t care about this other ****, put the ******* golf on! @SkySportsGolf

  • SpursyCasLad
    Paul Wallis (@SpursyCasLad) reported

    @Reg78910 @SkySports Why? Can’t I comment on something else apart from how much **** we are in?

  • NyakubayoN
    Bab'Nxumalo (@NyakubayoN) reported

    @FabrizioRonald0 @NechIssa @SkySports It had to be against my poor Arsenal 😭 the juju we have it's not leaving us soon

  • McDoogan83
    Alex C (@McDoogan83) reported

    ******* this @SkySports commentary is bloody awful. "Well its outside the box" doesn't matter you melt its still a foul and should be a free kick. So biased and not even trying to hide it. Got his tongue up Brobbey's arse too. Bell end #Spurs

  • RB202301
    RB (@RB202301) reported

    @SkyHelpTeam Sky Q unusable now. Freezing, Called for help agent keeps pushing glass and puck for MORE Money per month. 27 years with you but not long left. Sick of non caring agents and seriously, can you STOP THE CALL CENTRE READING A SCRIPT. Consider this a complaint.

  • DEANCHOHAN
    DEAN CHOHAN (@DEANCHOHAN) reported

    Commentator on the Spurs game today on @SkySports is a right hater like he really wants us to go down like the rest of them

  • HAMM8R
    Ham ⭐⭐ #FBPE 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺 🇵🇸🍉 (@HAMM8R) reported

    @SkySportsGolf Why am I paying a fortune for SkySports when the channel is having AWFUL reception and technical problems???

  • Delphi_Archie
    Archimedes | Project DELPHI (@Delphi_Archie) reported

    @RikkiClarke81 @SkySports He was a **** player when he was good. He has to stay relevant somehow. Token.