Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 01: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Tredegar, Blackwood, Caerphilly, Cwmbran, Pontypridd, Hengoed, Newport, Ebbw Vale, Pontypool, Merthyr Tydfil, Bargoed, Pontyclun, Porth and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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🦋 Karen 🦋
(@KHoulgrave) reported
from
Newport, Wales
How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Eddy 🏴
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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steve lynch
(@ParaLynch) reported
from
Pontnewydd, Wales
@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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nikki moore
(@nikkisweetie001) reported
@SkyHelpTeam I’ve been waiting on the phone for the last 20 minutes to speak to someone who can fix my sky box can any one help please
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Neil Allison
(@neilallison) reported
@SkyHelpTeam My broadband keeps dropping. Not the connection to the router, but the internet connection and the smiley face you see. This occurred all Friday, and has returned this morning when I’m WFH. Very unstable. Location CV325EY. What checks can be done?
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J Funnell
(@Jfunnellyfc) reported
@beefchicken25 @SkySports The rules were a lot different then, and they got changed because they were poor rules, what happened 3 years ago, makes 0 difference to that decision on Saturday, which was appalling, you need to grow up, "but but but this happened 3 years ago" little ******* baby.
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Julia
(@Jtonks999Julia) reported
@SkyUK @SkyHelpTeam @SkyUK Very disappointed loyal Sky customer here. Called Sky today... Looking to get the new Sky glass tv, I am a Diamond customer, no loyalty offers on any of the packages we currently have. We have to pay the same price as a new customer. Come on Sky..
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Michael
(@The13thMichael) reported
Never good when your Internet's been poor for months, you ring up @SkyHelpTeam and they try play off because your VIP they can do you a deal, the deal they every customer can get to upgrade. So, who's better out of Sky and @virginmedia these days?
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Peter
(@f30zoom) reported
@SkyHelpTeam Just when we have all been told to work from home your network crashes awful service
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CHET
(@nv_chet) reported
@SkyHelpTeam So you think giving tickets away but not then having any control or way of updating the customer to no make a pointless trip is acceptable? Think the VIP team need to review the copy and work out how to keep customers Informed!
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Julia
(@Jtonks999Julia) reported
@SkyUK @SkyHelpTeam @SkyUK Very disappointed loyal Sky customer here. Called Sky today... Looking to get the new Sky glass tv, I am a Diamond customer, no loyalty offers on any of the packages we currently have. We have to pay the same price as a new customer. Come on Sky..
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Elizabeth Asha Mackay
(@elizabethxasha) reported
@SkyHelpTeam When I asked how long it would take for my wifi to be resolved, @SkyHelpTeam told me about a customer that waited from February 2021 to be told that they cannot get service until March 2022.
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Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️
(@philroue10) reported
@SkyHelpTeam Home move fails again. TV set up - openreach here now but yet not router for the internet. Sent out the day before I moved, with next day delivery. No show. This should have never been sent out 24 hours before I moved house. Utter joke