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Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Crosskeys, Caerphilly County Borough, Wales 01/26/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Treharris, Caerphilly, Newport, Pontypool, Hengoed, Pontypridd, Blackwood, Ynysddu, Cwmbran, Usk, Mountain Ash, Merthyr Tydfil, Porth and Pontyclun.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff TV
United KingdomTreharris Internet
United KingdomCardiff Wi-fi
United KingdomCardiff Internet
United KingdomCardiff Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • benprice84 Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • ParaLynch steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • barrydap Barry Williams (@barrydap) reported

    @SkyUK So if you are in a middle of watching live football and the WiFi goes down you can only watch free to air channels by connecting an aerial?

  • WTbuffs07 Geoff Lowry (@WTbuffs07) reported

    @randomoneh @SpursOfficial @SkyUK You could learn to mind your own damn business. How about that, Skippy?

  • another07047584 anotherme (@another07047584) reported

    @Tac0caTt @_XRP__ @SkyUK You should not need new hardware (box or TV) to access a streaming service. This is just silly. Smart TVs are everywhere… all they need is an app, not this POS TV.

  • 1kevin010 Kevin (@1kevin010) reported

    @SkyUK Can that broadband be from another supplier, as sky speed where I am is poor !

  • another07047584 anotherme (@another07047584) reported

    @JontyEvans @SkyUK It’s making people replace TVs to be able ton stream sky. This is bad for the environment and totallly unnecessary. Further you need a ‘puck’ to multi screen. Totally backward… smart TVs already have tech to do what Sky Glass does. This is just wasteful.

  • mastersdog master p (@mastersdog) reported

    Just heard about #skyglass @SkyHelpTeam . I’m dreading it coz our #skybroadband is bad. Broadband is ok in the South but up North here it’s not

  • _DavidDarko_ David Darko (@_DavidDarko_) reported

    @SkyUK Hi, diamond customer here. Do you have the gaming spec capabilities of the tv ? Input lag rate and is it 120hz ?

  • MrPA Peter Adams (@MrPA) reported

    Need advice. Now more than a fortnight since Sky promised internet in my new home. @SkyHelpTeam lovely, but slow progress and comms from @WeAreOpenreach. Think I might be able to get Virgin in days, but have read bad things about Virgin reliability. Any advice/experience?

  • another07047584 anotherme (@another07047584) reported

    @SkyUK @Chuxx1986 Indeed, iPads are great. This sky glass thing is just backward. Just do an app sky … in 2021 you should not need new hardware to access a streaming service.

  • another07047584 anotherme (@another07047584) reported

    @anon126541 @JontyEvans @SkyUK It’s bad for the planet - to stream sky you need to replace your TV It means you need to buy a substandard sky TV rather than a better one you already may have. It forces hardware for multi room, when most TVs these days are already smart. Why all this nonsense? Just do an app