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Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Crosskeys, Caerphilly County Borough, Wales 03/16/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil, Blackwood, Pontypridd, Caerphilly, Mountain Ash, Pontyclun, Porth, Hengoed, Bargoed, Pontypool, Treharris, Cwmbran and Ynysddu.

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City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomNewport Internet
United KingdomNewport Internet
United KingdomCardiff Internet
United KingdomNewport Internet
United KingdomMerthyr Tydfil Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK .. seen the problem herself and today once agin internet is sooo slow & keep loosing connection again!!

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • peterrobey Peter Robey (@peterrobey) reported from Risca, Wales

    @SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • kayleighj_11 Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales

    @SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • benprice84 Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • ParaLynch steve lynch (@ParaLynch) reported from Pontnewydd, Wales

    @WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • paullittle1977 Paul Little (@paullittle1977) reported from Newport, Wales

    How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf

  • KHoulgrave 🦋 Karen 🦋 (@KHoulgrave) reported from Newport, Wales

    How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales

  • ChrisEddy_7 Eddy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ChrisEddy_7) reported from Pontnewydd, Wales

    No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HappyinHertford Sallie (@HappyinHertford) reported

    @SkyHelpTeam I want to cancel my broadband. Is there a way of doing it without being on hold for over an hour?

  • stevenajaxon Steven Jackson 🧀🏈 (@stevenajaxon) reported

    @SkyHelpTeam Thanks for the signposting. Already tried all that and it’s still slow - even down to 50% of my usual speeds. I’m keeping all speed results and once the 3 days has elapsed I’ll report and claim the refund under the minimum speed guarantee.

  • simon15376 simon davies (@simon15376) reported

    @virginmedia Enquiring how long it would take yourselves to fix no phone line or internet if I was with @virginmedia I am currently with @SkyHelpTeam they have told me it will be 4 days before they can arrange anybody to investigate the problem.

  • MikeLittle247 MikeLittle (@MikeLittle247) reported

    Why don’t companies want to actually speak to their customers anymore? Tried to speak to @SkyUK about a complaint on 4 occasions only to be hung up on! Currently in a queue for over 50 minutes!!!!

  • Tybs_ Callum (@Tybs_) reported

    @SkyHelpTeam Started using your messaging service at 2pm and still not agents 😣

  • cocobahama_94 Ugh (@cocobahama_94) reported

    @Sienna_Tgirl @SkyHelpTeam Sick and tired of their **** at this point! And if they send an engineer out they charge you £25! Like sorry, you’re the one causing ******** up!

  • MongsiriP Paula (@MongsiriP) reported

    @SkyUK spoke to someone to cancel said all the right things through automated service, so assume I was put through to the right department. When I confirmed I still want to cancel was told I have to be put through to someone else 1hr 30mins still waiting 😠😠

  • _AndyDP Andy Phillips (@_AndyDP) reported

    @babuyagu Qatar should NEVER of been awarded #WorldCup2022 let alone allowed to play in it & as usual there are many resentful Nations not truly worthy of being there due to the absurd qualifying format so we as true fans miss quality Nations some capable of actually winning 🏆 @SkySports

  • jmcclaf James (@jmcclaf) reported

    Anyone else having extremely slow and intermittent internet with @SkyHelpTeam

  • Mikcoolio 🇬🇧🇪🇺Michael Brown 🇺🇦 (@Mikcoolio) reported

    @SkyHelpTeam Well……the absence of any form of phone number’s the main issue… They keep trying to fob me off with the ‘bot’ assistant or direct me to the web-shop but neither of these will work as I have a discount code that isn’t being pulled through 😖🤯