Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 14: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Merthyr Tydfil, Porth, Newport, Pontypridd, Blackwood, Cardiff, Caerphilly, Pontypool, Pontyclun, Treharris, Hengoed, Cwmbran, Ynysddu, Usk and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Merthyr Tydfil |
TV | |
| Porth |
TV | |
| Newport |
Wi-fi | |
| Pontypridd |
TV | |
| Blackwood |
Wi-fi | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
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pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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Eddy 🏴
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma-Jayne
(@Winter_Phoenix8) reported
@Jorraptor @SkyUK @Ubisoft Because i normally get a notification pop up saying the download or whatever is ready & i update that way. I've never had to actually go into the PS store to update any of my games.
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Dan Moore
(@dmoore152) reported
@SkyHelpTeam @OpenreachHelp Fault in our line since December - both work from home. Over 20 calls, still not fixed. Been told ‘2-5 working days’ abt 5 times. Engineer no show 3x. Booking systems broken. Is this a prank? How can you be this bad?!
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Officially Louise
(@louisecvmiller) reported
@SkyHelpTeam Search sky broadband from 12am and u will see the wide issue of everyone having no Internet. This is the 3rd time in the space of 2 months.
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Emily Varnam
(@EVarnam) reported
@SkyHelpTeam Hi! We’ve experienced + reported issues for the past 2 weeks with our 75mb line producing 5mb speeds. Today it’s at 0.05 and 20+ in the local town are reporting the same issue and all you are doing is sending out new routers? Berkeley, Gloucestershire
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Liam Conway
(@liamjconway1) reported
@SkyHelpTeam Im not an engineer, but I would very much want an engineer book to my address please as this is continuing issues
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GHchelsea
(@LexyGh1) reported
@SkySportsPL Where are the fans that followed so called pundits pretending to care about the fans, saying football is for the fans, saying all kind of words against Super League. Its always about Money since 90s never forget that .And to the pundits Carra and Gary and Skysports shame on you
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Martin Doverty
(@MartinDoverty) reported
@SkyHelpTeam So restarting the hub once a week isn’t an issue I should be concerned about? Pretty poor.
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Kay Bee
(@KayBee96135515) reported
@SkyHelpTeam my broadband is down. The earliest engineer visit I have been offered is Tue. I need to work from home. This is unacceptable. Please help
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Kay Bee
(@KayBee96135515) reported
@SkyHelpTeam Seriously? So are they working on it before the engineer visit (hopeful that I might get service back)
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Emma-Jayne
(@Winter_Phoenix8) reported
@Jorraptor I've been up for a few hours now & despite "checking for update" the WoTD still hasn't appeared. I'm over an hour LATE for work as is no thanks to @SkyUK awful broadband & @Ubisoft releasing the update. Pissed off.