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Sky outages and service status in Crosskeys, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Crosskeys, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 18, 1:59 PM GMT+1.
  • 55% Internet (55%)
  • 20% Wi-fi (20%)
  • 15% E-mail (15%)
  • 5% Total Blackout (5%)
  • 5% TV (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 18: Problems at Sky

Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Crosskeys, Wales

The most recent Sky outage reports came from the following cities: Hengoed, Bargoed, Cardiff, Newport, Blackwood, Tredegar, Cwmbran, Caerphilly, New Tredegar, Treharris, and Pontypridd.

CityProblem TypeReport Time
Hengoed Internet 4 hours ago
Bargoed TV 23 hours ago
Cardiff Wi-fi 3 days ago
Newport Internet 3 days ago
Cardiff Internet 6 days ago
Cardiff Wi-fi 8 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

3 days ago
Hengoed

1 recent signals

4 hours ago
Bargoed

1 recent signals

23 hours ago
Newport

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina

  • Nthorney
    Neil Thorneycroft (@Nthorney) reported from Newport, Wales

    Do we have to have all this crap (the banners) on the screen? @the100 @SkySports

  • UKEmpLawyer
    James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • jason_fenard
    jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • PaulSmith83
    Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • kevinpurse
    kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • Amdreaw
    Andrea Williams (@Amdreaw) reported from Pontypridd, Wales

    @GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡

  • berts_back
    Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • BarryWebster79
    Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • StaceyWorboys
    Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Fine. You’ve lost a customer.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveRoper
    Clive Roper (@CliveRoper) reported

    @SkySports @SkySportsTennis Why do you have such poor commentators in Rome??? Murray on tonight is awful….why not use the experienced full time commentators that we used to have with Prime Video and @TennisTV Ruining tv coverage in the Uk

  • 48TeeCee
    TC 💙 (@48TeeCee) reported

    @iRuntheshow1 @SkySports I could live with Robertson. Boyd however, should be told to get to ****-nothing but a bitter ***

  • RogerSkerritt
    Roger Skerritt (@RogerSkerritt) reported

    @RustyBComedian @SkySports That's the worst refereeing decision I've ever seen. It clearly bounces miles off his forehead

  • ollieuk10
    Ollie🇾🇪 (@ollieuk10) reported

    @AFC_Gooner_Mark @SkySports What a truly awful father

  • uk_spotter
    ✈️UK_Spotter ✈️ (@uk_spotter) reported

    @NickDougherty5 what on earth are you taking about - Jon Rahm number 2 in the world who plays on the LIV circus !!!! You are literally the worst commentator on Sky Sports - bring back Ewan Murray please 🙏 @SkySportsGolf @SkySports #hasbeen

  • c_p_griffin
    Courtney Griffin (@c_p_griffin) reported

    @SkyHelpTeam @SkyUK your customer service is so bad. We’re without internet (for the last 18 days) & you have failed to help & refuse to book an engineer as the ‘system shows internet’. I’ve followed instructions etc but you refuse to help. MAKE IT MAKE SENSE! £187pcm for what!

  • LocalShane
    LocalShane (@LocalShane) reported

    @AFC_Gooner_Mark @SkySports Terrible father

  • johnbhur
    John Hur (@johnbhur) reported

    @SkyHelpTeam It gets better. Useless w*nkers. So basically they don’t offer support at all. Ridiculous

  • jpwred316
    JPW🇮🇪🇪🇺 (@jpwred316) reported

    @AFC_Gooner_Mark @alex195_ @SkySports Be funny as **** if Arse-holes lose or draw

  • M17964Peter
    Peter the BullDug (@M17964Peter) reported

    @iRuntheshow1 @SkySports For telling the truth? Get to **** you idiot, that statement fooled absolutely no one. It's an attempt to stop people questioning the SFA. They employ the Refs and the Head of the Refs, they are not apply the rules correctly that's not Kris Boyds fault, it is theirs.