Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Crosskeys, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Pontypridd, Merthyr Tydfil, Caerphilly, Blackwood, Cardiff, Porth, Pontyclun, Abertillery, Cwmbran, Hengoed, Bargoed and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Pontypridd |
Internet | |
| Merthyr Tydfil |
Internet | |
| Caerphilly |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Abbott
(@JoeAbbott1989) reported
@SkyHelpTeam So what you are saying is that you can provide absolutely zero help to customers who’s livelihood relies on having Wi-Fi? Can I please request that somebody from the complaints team gives me a call to discuss?
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Chris
(@christwm1) reported
@RoonieTweet @BertQualifo @SkySports She never said that, and if that is her argument shouldn’t she demand more money than the men? The men’s game brings in more revenue than the womens game, so what you win is irrelevant in terms of pay.
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diane simmons
(@diane2609651) reported
@SkyHelpTeam We have not been able to watch h any sky TV for which is now the last 4 days keeps saying no signal rebooted taken plug out wait put back in and nine if our sky q boxes are working
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Lewis Johnson
(@LA_Johnson4) reported
Haven’t watched the coverage of Boro v West Brom but I’m praying that the officials looked as bad on tv as they did at the game today and we’re rightly ridiculed for it. Officiating is a shambles #EFL @talkSPORT #SkySports
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Kirsty
(@kirstyhouslay) reported
@SkyHelpTeam I need urgent help with our broadband. It is dropping every 10 minutes and my husband has a job interview this afternoon. I’ve tried all the fixes suggested online but the ‘line test’ just says the service is unavailable. In CB22
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THFC17MajorTrophies 🇹🇭
(@THFCsince76) reported
@SkySports Not strictly true, she said the fight to win the WC was Herculean, and the fight to win equal pay was even bigger. She never said it means more than winning the World Cup.
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Ginger
(@ginger_scamp) reported
Sky down again in M28. Absolute Joke @SkyHelpTeam I know what… why don’t I spend over £100 a month to sit on my mums couch & work. Sort it out.
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Wilma_Tigelaar
(@TigelaarWilma) reported
@SkyHelpTeam Dear SKY I really need some help here.This is the 8th day of no internet. Sometimes flips back on my phone but it is not actually working. My ps4 and laptop are also not working.This is not just wifi because I use one of them with a cable. Followed all the troubleshooting ......
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lr
(@lelrob3) reported
@SkyHelpTeam Sky have never given a thought for customer service. Just generic answers the directors tell you to put out. At least be honest and don’t patronise your customers.
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Lee ♿️
(@mrleeleencfc) reported
@SkyHelpTeam A month since I sent my Sky Mobile phone back to you as I wanted to pay the total off, still not heard anything. Called 17th & was told there was an issue with the system & you have received it. Said it will be 'on the workbench' by end of day. Still nothing. Shocking service