Sky outages and service status in Crosskeys, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Crosskeys, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 14, 10:51 PM GMT+1.
- Internet (32%)
- TV (32%)
- Phone (26%)
- Total Blackout (5%)
- Wi-fi (5%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crosskeys, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil, Pontypool, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 20 hours ago |
|
Cardiff
|
TV | 24 hours ago |
|
Newport
|
TV | 2 days ago |
|
Cardiff
|
Internet | 2 days ago |
|
Newport
|
Phone | 2 days ago |
|
Merthyr Tydfil
|
Phone | 2 days ago |
Nearby cities with recent reports
7 recent signals
3 recent signals
3 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
-
James Moss (@UKEmpLawyer) reported from Newport, Wales@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
-
Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
-
Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
-
angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, WalesWith the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
-
Ben Price (@benprice84) reported from Penmaen, Wales@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
-
James Moss (@UKEmpLawyer) reported from Newport, WalesReally trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
-
Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
-
Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
-
Nathan (@nathchurch) reported from Newport, Wales@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
-
Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
-
Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
-
Geraint Roberts (@Gezzyroberts) reported from Panteg, Wales@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
-
James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
-
Alun Thomas (@alunT) reported from Cardiff, WalesIt has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
-
Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
-
Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
-
Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴 (@EmmaLouiseTho13) reported from Mountain Ash, Wales@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
-
Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
-
Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
-
Andy Middleton (@BremnersBoots) reported@SkyHelpTeam That's fine, I'm not with you, and never will be.
-
L4 (@TPybis) reported@SkyHelpTeam Wow that's a quick response from sky ....I wish you were that quick when I'm trying to sort a problem out over the phone .instead of telling me to press 1 for this 2 for that and playing music for half a hour before speaking to a operator I dont understand.
-
Kevin Mclean (@KevinMclea53084) reported@SkySports That sky sports on the Now TV is unwatchable it’s buffering worse than last season I’m going to cancel it
-
THFC AJC64 (@lighty64) reported@cxdi55 @skytv @SkyHelpTeam I’ve been with sky for 32 years and due to not agreeing with something they did last year when I got 2 mobiles I have decided to leave them. I thought my tv ended next week as well but I got caught out on another call in December (my bad for not reading terms) Gigaclear £27 pm
-
JCnufc1892 (@toonxarmy1892) reported@TheAthleticFC Who’s this idiot? @GeorgeCaulkin @ChrisDHWaugh great excuse to cancel a subscription- skysports level of crap punditry.
-
John Lowrie (@LowrieJohn) reported@ManuMkrishna1 @SkyHelpTeam Never mind, how many months before the end of your contract, how much do they enforce for early exit? Welcome to #Sky victims club.
-
Patsy Clark (@p4tsyclark) reported@cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it
-
FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
-
IanScanlon3-3 (@ianscanlon3) reported@cxdi55 @skytv @SkyHelpTeam Was with SKY for over 20 years. Called them looking for a better deal, they said they had none. I cancelled there and then. They could not care less. I now get Netflix and Prime for next to nothing. Have never missed SKY.