Sky outages and service status in Crosskeys, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Crosskeys, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 14, 10:51 PM GMT+1.
- Internet (35%)
- TV (29%)
- Phone (29%)
- Total Blackout (3%)
- Wi-fi (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Crosskeys, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Sky
Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Crosskeys, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Merthyr Tydfil, Pontypool, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 3 days ago |
|
Cardiff
|
TV | 3 days ago |
|
Newport
|
TV | 4 days ago |
|
Cardiff
|
Internet | 4 days ago |
|
Newport
|
Phone | 4 days ago |
|
Merthyr Tydfil
|
Phone | 4 days ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
3 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Crosskeys, Wales
Latest outage, problems and issue reports in Crosskeys and nearby locations:
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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Mat Seymour (@Mat_Seymour) reported from Cardiff, WalesHi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales@SkyHelpTeam broadband down CF45 South Wales ?
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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James Moss (@UKEmpLawyer) reported from Newport, Wales@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Neil Thorneycroft (@Nthorney) reported from Newport, WalesDo we have to have all this crap (the banners) on the screen? @the100 @SkySports
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kevinpurse (@kevinpurse) reported from Cardiff, Wales@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
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steve lynch (@ParaLynch) reported from Pontnewydd, Wales@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
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Neil (@neil_roberts_) reported from Cardiff, WalesSky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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suzanna thomas (@suzannathomas) reported from Cardiff, Wales@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
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James Moss (@UKEmpLawyer) reported from Newport, Wales@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Beechwood, Wales@SkyUK broadband service is shocking!! Someone came out sorted tv out & said she could see something wrong with internet connection keeps dropping out snd rang briadbamd tech per her manager but they wont send anyone out they said yo her no problem with internet even though she..
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam not impressed - called to recontract. Was made a decent offer but told I have to pay a £20 admin fee for the privilege of entering into another 18 month contract with you. Been with you for 21 years. Time to cancel?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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5hadow_TV (@5hadowtv) reported@cxdi55 @skytv @SkyHelpTeam Switched to EE never looked back
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Christian Holst (@12thcenturymonk) reported@cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.
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Worrock Hunt (@AlanShennan3) reportedAnyone else having sound issues with @SkySports main event?
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Clive Roper (@CliveRoper) reported@SkySports Where are the decent commentators for the ATP tennis?? Jamie Murray is awful, so dull and sound totally boring in the Fery match right now…@SkySportsTennis
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M (@mahoosivemike) reported@cxdi55 @skytv @SkyHelpTeam Call them up and tell them you’re a loyal customer and struggling financially, they will meet you half way.
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RustyRover852 (@RustyRover852) reported@cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".
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Jimmy Swanston (@jimswanstonlive) reported@EllisMartin @SkySports @virginmedia Funny enough it was working when I watched the EFL cup when Watford played so something wrong somewhere it annoyed me as I couldn't watch the Huddersfield game first game of the season it sucks
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Michael (@_Mikedefc) reported@cxdi55 @skytv @SkyHelpTeam Cancel then rejoin
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emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@virginmedia @kathleenp442 Not everyone as apps they pay for skysports on TV expect it to work thts two days in a row when is the expected fix
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Wicky (@stelin34) reported@cxdi55 @skytv @SkyHelpTeam Move off , check comparison sites . EE was charging me £55 for 500gbs and every time I queried it was because of the service they provided is so much better , I only ever wanted them to sort glitches and had to go through phone robots, now with virgin 1100gbs £30 not a glitch!