1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Sky
  6. ❯
  7. Crosskeys, Wales
Sky

Sky Outage Report in Crosskeys, Caerphilly County Borough, Wales

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Crosskeys, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Crosskeys, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Crosskeys, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Cwmbran, Caerphilly, Newport, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Pontypool.

CityProblem TypeReport Time
Cardiff Internet 3 days ago
Blackwood Internet 4 days ago
New Tredegar Wi-fi 6 days ago
Hengoed Internet 6 days ago
Blackwood Internet 7 days ago
Treharris Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Crosskeys, Wales

Latest outage, problems and issue reports in Crosskeys and nearby locations:

  • sue_stowell
    Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • suzyb443
    Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • efwolf359
    alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • AChinnick90
    Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • Heathwindows80
    heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • CathFluffybob1
    Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • Max25143798
    Max (@Max25143798) reported from Newport, Wales

    @weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on

  • MissNortonC
    CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • SoteroulaP
    Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • thecountydoc
    thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • K_J_Wheeler
    kevin wheeler (@K_J_Wheeler) reported from Cwmbran Central, Wales

    Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.

  • thecountydoc
    thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • SolicitingFlava
    SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • SolicitingFlava
    SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • Joetprosser
    Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales

    @SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.

  • Heathwindows80
    heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • gavalar83
    Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • antycher
    Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • CanIfcking
    Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Shaunr357
    Shaun Ridgway (@Shaunr357) reported

    @SkyHelpTeam An idiot abroad, 100%

  • renbud99
    Kev Filby (@renbud99) reported

    @SkyUK is there a problem with the MySky app today? Mine won’t open 🫣

  • KevinCraft69
    Kevin Craft 69 (@KevinCraft69) reported

    @SkySports Why are you showing this ****

  • SLippyLippy
    SLL (@SLippyLippy) reported

    @ChrisKirkland43 It was only the other day that there was an outcry to not ban a keeper for a cup final after a clear red card but now it's Ali let's make a feature about it & mock him and look at the grin on that @SkySports woman's face. Horrible!

  • melissa_leigh85
    Melissa Leigh (@melissa_leigh85) reported

    @SkyHelpTeam Dream team hands down. God I wish I could watch them all again

  • SianRhall77
    Sian Rhall (@SianRhall77) reported

    @SkyHelpTeam @SkyGroup Having spent 150 minutes speaking to 5 different sky agents over 4 calls and requesting a complaint be raised to be told I am not allowed to speak to a manger as the matter is resolved is appalling. The worst customer experience I’ve had in a long time.

  • gisahand
    BeeVeeZee (@gisahand) reported

    @SkyHelpTeam I'm afraid that doesn't work. I've tried it countless times but by the time I fire it up, the connection is back... Today you dropped my connection at 11:20 Why ????? Though youre probably just a Bot anyway

  • Chastney88
    JCnufc1892 (@Chastney88) reported

    @NOT_MOTD Embarrassing @SkySportsPL let him at @GNev2 commentate on games involving the teams they support- so much for impartiality #skysports

  • gazblufc
    UPS AND DOWNS 💛💙 (@gazblufc) reported

    @SkyHelpTeam Love thy neighbour. The left would have a melt down.

  • 8gzd8k76nM
    Paul (@8gzd8k76nM) reported

    @HailshamNews @SkyHelpTeam If its been that long you’ll be using a domestic service which is your own fault. Pay for a business line and you’ll get a much better SLA you lemon