Sky Outage Report in Birtley, County Durham, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Birtley, County Durham, England
The most recent Sky outage reports came from the following cities: Sunderland, Newcastle upon Tyne, Consett, Boldon Colliery, Chester-le-Street, Ryton, Durham, Wallsend, Gateshead and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Internet | |
| Sunderland |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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Chris Cossey
(@Cosseycj) reported
from
Wallsend, England
@SkySports @SkySportsPL what do I need to do to cancel my sky sports subscription? no point having it if #nufc are not going to be shown at all, @premierleague
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Sarah
(@SarahFallows82) reported
from
Ryton, England
@SkyUK don’t like the new update for Sky Q. Slow and clunky.
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
@SkyHelpTeam i wanna cancel my sports
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Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@DiscoDaveToon Good lad, if we want to make a stand then not just going for those @premierleague but we should also cancel @SkySports subscription. Only way change happens #premierleaguecorrupt
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Lee Halbert
(@leehal) reported
from
Durham, England
@SkyHelpTeam A thumbs down for that ‘added’ feature!
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Emily Rowe
(@emi_rowe) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..
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Jon
(@jonridley87) reported
from
Hetton-Le-Hole, England
Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man
-
Earl Nicholson
(@Earlosnicho) reported
from
Blaydon-on-Tyne, England
@England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Will
(@wjc_14) reported
from
Durham, England
It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.
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Mike Blythe
(@blyth_mike) reported
from
Longbenton, England
@TVKev @MailSport Terrible decision by @SkySports to get rid of 3 of the best pundits on TV.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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Anthony A Dalzell
(@Tdal1369) reported
from
Washington, England
@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date
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Will
(@wjc_14) reported
from
Durham, England
The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nour_
(@Nour_NsFL) reported
@SkyHelpTeam so what’s happening in the SW why is my internet down too… 😪
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Comrade Gripsy
(@CGripsy) reported
@SkyHelpTeam @SkyUK no internet for the last hour and a half in South London, your planned outage was for Midlands and north east why have we been affected? #skybroadband
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Paul Denton
(@Denton79) reported
@SkyHelpTeam are sky for real. My broadband is not working and there is no customer service to fix it. I have an interview in the morning and I am up at 1am trying to fix what is sky fault. Utterly disgraceful and unacceptable. Ofcom will hear about this
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unknown.
(@RBwithTheTweets) reported
@SkyHelpTeam @NowTV I’m in the N20 area in London and my Now Tv / Sky Broadband has gone down :(
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Marco
(@MarcoLDN92) reported
@SkyHelpTeam I suggest you have some mates to help you out given that a lot of us don't have internet right now and there is bugger all we can do about! Not cool! #badservice
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jibz 🎌
(@khathead_) reported
@SkyHelpTeam Sky wifi fix up ffs
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Marco
(@MarcoLDN92) reported
@JustinSizzle Apparently we only use @SkyHelpTeam broadband between M-F 9-5. Widespread outage, zero response from them. Shameful
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SILV3R 💙
(@SILV3R) reported
@SkyHelpTeam Have you considered a shift system whereby you offer support 24 hours a day to your customers who may not work and live “standard” hours? Because my internet’s not working now and it would be really useful, professionally speaking, if it was. Also, pYgamas.
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J
(@FlapYourGums) reported
@SkyHelpTeam My service never went down when I had a Static Public IP, but ever since you removed that from my service (without notifying me) the service intermittently stops for no apparent reason other than your updates of Public IP’s…..please can I get some clarification.
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mister35mm
(@mister35mm) reported
@SkyHelpTeam Have you thought of changing your name to DYSON BROADBAND? Then customers would know that your service, such that it is, consistently SUCKS. #skybroadbandsucks #skybroadbandisDYSONbroadband #SKYflakeybroadband