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Sky Outage Report in Birtley, County Durham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Birtley, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Birtley, County Durham, England 08/29/2025 18:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Birtley, County Durham, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Sunderland, Seaham, Hebburn, Gateshead, South Shields, Washington, Durham, Consett, Chester-le-Street and Prudhoe.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne Internet
United KingdomSunderland Internet
United KingdomNewcastle upon Tyne Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Birtley, England

Latest outage, problems and issue reports in Birtley and nearby locations:

  • wal78 Wallace Mather (@wal78) reported from Sunderland Bridge, England

    @SkyHelpTeam Is there a problem with Sky broadband in sunderland? Download speeds are horrific and the streaming is pathetic.

  • NokkonWud Karl Moon (@NokkonWud) reported from Longbenton, England

    Just phoned @SkyHelpTeam and, the support (once you finally get through!) as always was very good. But we are always informed of a customer survey that is to be filled in for support given by the advisor. A score of 0-8 is regarded as BAD(!) and only 9-10 is good. (1/2)

  • peteroliver18 Peter Oliver (@peteroliver18) reported from Washington, England

    @SkyHelpTeam Hi the Internet connection is not working in the Washington area

  • sai_penumuru Sai Penumuru (@sai_penumuru) reported from Shiremoor, England

    @SkyHelpTeam @SkyUK my internet is not working 😡

  • Nobbysafc Paul Noble (@Nobbysafc) reported from Sunderland Bridge, England

    @SkyHelpTeam My bills have been creeping up over the past few months to almost £110 p/m. Are there any deals I can sign up to to bring them down?

  • EthanOsafc Ethan Oneil (@EthanOsafc) reported from Durham, England

    @SkySports @EFL I only see champoinship matches are league 1 and league 2 not in the EFL remind me might as well just have it as the championship. Very poor @SkySports

  • TintmyRideNcl TInt My Ride (@TintmyRideNcl) reported from Longbenton, England

    @SkyHelpTeam best part of 3hrs and 30 mins spent speaking to and not speaking too (calls getting left on hold) your support teams is just what I want to do on my only day off! Tech support asking for viewing card number in the side of the router #absoluteshambles still not sorted

  • MICKWHD MICHAEL WHITFIELD (@MICKWHD) reported from Longbenton, England

    @SkySports Bollocks it’s down to ability. How many white people have failed? Why is always a chip o the shoulder.

  • 0800BEN Ben Letby (@0800BEN) reported from Newcastle upon Tyne, England

    @EmmaB_0811 @SkyHelpTeam I had Sky broadband about 5 years ago and it was the same then. If you have Sky TV, the box goes into eco mode in the early hours which kills the wi fi connection to some devices in the house. If you turn off eco mode in settings on your sky tv box, it might solve the problem 🙏

  • Steve_Mac112 Steve M (@Steve_Mac112) reported from Longbenton, England

    @johnpatta I won’t be paying for it, think i’ll also cancel my @SkySports too!! #RipOff

  • iramshaw Ian (@iramshaw) reported from Sacriston, England

    @primevideosport That was rubbish laptop worked then kicked out, TV did not work, iphone could not cast errors, back on laptop message too many devices playing stream (I wish!!) so all in all thanks for the rubbish experience. Leave football to @SkySports or @btsportfootball

  • NokkonWud Karl Moon (@NokkonWud) reported from Longbenton, England

    “Sorry, we’re going to have to let you go. Your CSAT score is only 8.21 out of 10 on 5848 customer survey scores received. As a result you’re not entitled to any redundancy. “ The potential skewing of 0-8 = Bad and 9-10 = Good, boggles the mind! This needs changing @SkyHelpTeam

  • gilhespy_james James Gilhespy (@gilhespy_james) reported from Seaham, England

    @ian_brown_jnr @SkySports He’s been dreadful never seen him play well. Be lucky to get 15m for him

  • AllanBrough Allan Brough (@AllanBrough) reported from Newcastle upon Tyne, England

    @cyptoon @spaniels1980 @SkySports He wasn’t spitting at the kid, he was spitting at the car. He was being goaded the idiot behind the wheel who was filming while driving.

  • dgleesonhistory David Gleeson (@dgleesonhistory) reported from Newcastle upon Tyne, England

    @SkyHelpTeam Sent you a dm last week re: security update I need to make wifi work at home. No reply. Website not helpful. 11 years as a Sky customer. Would like to make it 12.

  • Mezzy14 Lee Mayes (@Mezzy14) reported from Blaydon-on-Tyne, England

    Never get bored of watching Premier League Years on @SkySports

  • DoolanPd Paul Doolan (@DoolanPd) reported from Durham, England

    @SkyHelpTeam Tried to actually talk to someone. Just keep being re routed to a text message. Wish I never got Q in. Was fine before that.

  • slapnuts316 Slappy (@slapnuts316) reported from Washington, England

    @SkyHelpTeam Hi can you explain why you have put my pensioner mother's bill up by £20 in a pandemic. Bad enough doing this but even worse in a pandemic when she can't have anyone round to visit. She relies on her tv.

  • wjc_14 Will (@wjc_14) reported from Sunderland, England

    @SkyHelpTeam Yes, they said they were calling about problems with my broadband. Thought he sounded dodgy, so I told him where to go.

  • gemma_donohue16 gemma donohue (@gemma_donohue16) reported from Dunston, England

    @SkyUK hi I need to order a new remote it says online to call so tried that and not getting through to anyone I think it’s my accent can you help? Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • blossom46498723 blossom (@blossom46498723) reported

    @SkyUK Dont do it. They are 💩 at customer service

  • BrokeBritannia Broke Britannia - Steve Smith (@BrokeBritannia) reported

    Looks like @skyuk broadband in #Aberdeen is having issues. Let's hope it doesn't last long. It's rare to get any issues.

  • Jaassshhhh Joseph Ash (@Jaassshhhh) reported

    @SkyHelpTeam any idea when the ‘download failed’ issue is going to be sorted, currently paying for a service that I can’t use 🙃

  • JakeK4200 Jake (@JakeK4200) reported

    @JoshHolloway512 @SkySports I’m not a fan of the guy, I’m just not stupid enough to believe it’s all some conspiracy. In reality he’s a decent boxer and has been better than everyone he’s faced. He wanted Fury, Fury pulled out

  • Dt8Sports Dt8 Sports Performance (@Dt8Sports) reported

    @Brandty50 @SkySports @RealJoeCalzaghe Maybe mate. Timing is everything but he had such bad hands you could see in fights he was not able to punch true. Both brilliant.

  • geordie1kenobi sean kelly (@geordie1kenobi) reported

    Hi @SkyUK what deals do you have I am currently with @virginmedia but I am very unhappy with the service i have been receiving from them. Lots of outages for such a good broadband can you help

  • dancooperwhite Daniel Cooper-White (@dancooperwhite) reported

    @SkyHelpTeam please help with a complaint about one of your employees who handled my call today and also about our broadband service and when / how it will be fixed , thanks

  • samj326_sam Sam (@samj326_sam) reported

    @carld87 @SkyUK You don’t want sky glass worst thing we’ve done! It’s rubbish and so far been billed £600 in 2months

  • MrAshJS Ashley (@MrAshJS) reported

    @SkySports No it's not the end, he had been really keen to drive the new car and also I'm sure he will want to help George settle in first

  • t_ganguli T Ganguli (@t_ganguli) reported

    Terrible internet speed @SkyUK So unreliable.