Sky Outage Report in Birtley, County Durham, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Birtley, County Durham, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Consett, Boldon Colliery, Chester-le-Street, Ryton, Durham, Wallsend, Gateshead, Sunderland and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Consett |
Internet | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
TV | |
| Newcastle upon Tyne |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
-
Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
-
Louise Ross
(@MrsLou_R) reported
from
Sunderland, England
@SkyHelpTeam The problem is someone called me from sky to upgrade to sky Q for £20 but had issues and told me to call back but I can’t call back can I? Then you can only do it online for £199? So why do it online when I know you can get better deal speaking with someone?
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
-
Kirst
(@OohAwful) reported
from
Sunderland Bridge, England
@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
-
adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
-
Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
-
carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
-
Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
-
Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
-
Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
-
Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
-
Rosco
(@Peterross83) reported
from
Sunderland, England
@SkySports Damn!
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
-
breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
-
Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
-
Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
-
Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
-
Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart
(@MountainManGlen) reported
@SkySports 100%. Very, very few people disagree with this message. But when will this stop? Football is played and watched by people of all colours and creeds and has lifted plenty of young folk out of poverty. You’ll never stop the occasional arsehole from behaving like what they are.
-
Cllr Stuart Gerrard
(@stuart_gerrard) reported
@SkyHelpTeam is there an issue with Sky Broadband in the Greater Manchester area, kept cutting out last night and started again tonight? Usually very stable and fast?
-
James Welsh
(@vve1sh) reported
@SkyHelpTeam you've got to be joking, the day of my fibre installation I was averaging 135mbps down and 30mbps up and now on the 30th Dec I'm getting 25-30mbps down and around 10mbps down. For the money my house pays for your "reliable" service you'd better get your act together.
-
Debbie Biggins
(@debbiebiggins) reported
@AngieH1980 We have appalling broadband from them. Really slow and always dropping out. Loyal to @SkyUK for so long but giving up now I think.
-
Jasmine | Oh Abode
(@_ohabode) reported
@SkyUK broadband is really getting on my nerves, whole area is complaining of dodgy connections and intermittent signal. Been like it since Christmas 😖 I’ve checked the connectivity checker and it keeps coming up with an error. I just wanna watch netflix!
-
Angela Hamilton
(@AngieH1980) reported
@debbiebiggins @SkyUK A couple of days ago there were broadband issues across the UK and that done it for us. We have been with Sky for years too but I can’t put up with poor service. I really hope you get it sorted soon and get much better compensation that £4 odds!
-
Rob Johnstone
(@rob_johnstoneuk) reported
@SkyHelpTeam We are continuing to experience issues with downloads and on demand on our Sky Q box... resetting the box at the mains works sometimes but not all... are there known issues at this time?
-
Loopy Loo
(@L00PY_L0076) reported
@SkyHelpTeam why do you say you are there to help between 0830-2300 but the phone cuts off? We are having issues with all our sky services. Landline/broadband/mobile not good during a pandemic when we rely on keeping in contact
-
BukayoBro🌶
(@SakaSaucin) reported
@ZRAFC @SkySports One of the worst transfers in our history.
-
YΛMZI
(@Yamzi0) reported
@SkyHelpTeam if this carries on you for any much longer you can kiss my money goodbye, past 2 weeks has been dog ****