Sky Outage Report in Birtley, County Durham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Birtley, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Birtley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Birtley, County Durham, England
The most recent Sky outage reports came from the following cities: Chester-le-Street, Sunderland, Consett, Newcastle upon Tyne, Stanley, Hebburn, Gateshead, Durham, Prudhoe, South Shields, North Shields, Whitley Bay, Wallsend, Washington and Jarrow.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Wi-fi | |
| Sunderland |
TV | |
| Consett |
Wi-fi | |
| Chester-le-Street |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Sunderland |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Birtley, England
Latest outage, problems and issue reports in Birtley and nearby locations:
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Paul Jacques
(@pauljacques83) reported
from
Sunderland Bridge, England
The update to the @SkySports app is ****
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Pete Hind
(@toonpete85) reported
from
Newburn, England
@SkyHelpTeam Also what about the landline issue? Do I need to call in about that as well? From the landline that hasn't been working for knocking on three weeks?
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Michael Lane
(@MichaelLane15) reported
from
Seaham, England
@theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!
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Alfresko
(@Alfresko3) reported
from
Langley Park, England
@SkyUK Sky is crap. Same adverts over and over and over zzzzź.
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JFT97 Jeff Iceton
(@ICEKOP) reported
from
Peterlee, England
Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!
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Gamer Nights Online
(@GamerBelsh) reported
from
Prudhoe, England
@jnbain @SkyHelpTeam Yes apparently major outage, but not 100% on cause
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Kel
(@KJS97_) reported
from
Longbenton, England
@SkyUK internet been down since midday yesterday 👍🏼👍🏼👍🏼
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
@SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.
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Jase ⚫️⚪️ ♿️
(@jasonhebron) reported
from
Newburn, England
@SkySports FIFA telling us that the ‘young generation’ who’ve never been asked or polled want a World Cup more often.. This is down to money for the top flight & nothing more! #corruption
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Pete Hind
(@toonpete85) reported
from
Newburn, England
I'll keep asking until you bother to reply @SkyHelpTeam... I'm trying to work here but having precisely no success thanks to my terrible WiFi.
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David Peel
(@David_Peel) reported
from
South Shields, England
@SkySports Piss poor
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈
(@ScooterRiderFMX) reported
from
Sunderland Bridge, England
@SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?
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Laura Ashley Anderson (Farrow)
(@laurafarrow91) reported
from
Whitley Bay, England
@skytv @SkyHelpTeam I’ve got no satellite signal and I can’t get a engineer out until the 24th that’s over 2 weeks with no television
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam The number of times since that I’ve had members of your sales team contact me trying to get me to stay as well is ridiculous. Each time I’ve had to tell them it’s because you don’t service my new area and then you hit me with a near £100 termination charge!
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Alicia Clayton
(@aliciagraceee) reported
from
Newburn, England
Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!
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LymphomaLad
(@SteveCoyne6) reported
from
Longbenton, England
@SkyHelpTeam could an engineer -hypothetically- move my dish to another wall of my house due to poor signal where it is?
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Alexandra Lee
(@xAlexandraLeex) reported
from
Ovingham, England
@SkyUK The fact that it literally is just streaming and no hard drive to actually record things, the cost of the tv package shouldn’t be the same as SkyQ. There should be a reduction in price for what is just a streaming service. I’m pretty disappointed with it tbh
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Michelle Hewison
(@chellehewison) reported
from
Whitley Bay, England
@SkyHelpTeam How does this work exactly? Especially given that I’ve been a loyal customer for the best part of 10 years and you took this matter out of my own hands!
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Gareth Miller
(@geemiller71) reported
from
South Shields, England
Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff
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Pete Hind
(@toonpete85) reported
from
Newburn, England
So @SkyHelpTeam texted me at 6am on Wednesday morning saying that all the problems in my area were fixed.... that was evidently a LIE.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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man the mam
(@manthemam1) reported
@SkySports And the super league was the problem, fifa and uefa good deflecting stuff and lining there pockets, but it’s all about football
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Біll.І.Дм
(@illhate) reported
@SkySports And folks were screaming and yelling about what the ESL will do the "beautiful game". All the while FIFA/UEFA are doing as much shady **** as they possibly can. Seems about right.
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Jimmo
(@j1mster147) reported
@SkyUK My bill is going from £67.50pm to over £100, rang up to cancel as I can't afford what I'm paying. tried to sell extra stuff to help discount. tried again came back with current pack but an increase of £6.50pm. Cancellation, bye Sky, so much for being a Platinum customer
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Chris The Red
(@ChrisTheRed83) reported
@quarantinelols @andy_sh11 @SkySports And what how much of that tripled revenue has Old trafford seen? Absolutely **** all it is falling down! We have bankers paying 50 million for Fred! 80 million for slab head..The rest goes straight too glazers!
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Stephen
(@Stephen66305015) reported
@SkyHelpTeam @skytv How can I get my SkyQ box to remember my Peloton login and password so that I don't need to type it all in every time I want it on my TV screen?
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sam evans
(@sam61892307) reported
@steeleyp_ @SkyUK Not my problem i havent signed a contract with sky and should they have even offered to take it down with me paying i would have agreed but beacuse of their poor customer service people that wasnt even offered to me and im sure it is their responsibility seems as they installed
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PS
(@steeleyp_) reported
@sam61892307 @SkyUK You’ll find that it’s very much your problem. They won’t offer to take it down as, already stated, it’s not their property. You will ultimately pay for it yourself if you really want it gone, irrespective of your current view.
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Gareth Cottrell
(@WeekendWireless) reported
@SkyHelpTeam Ok. But If you don’t offer the service wouldn’t I just be wasting my time ?
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Elaine_x_x
(@elainerileyx) reported
@WeAreOpenreach poor service from openreach who should have been connecting my BB for @SkyUK Considering going to @VMSolutions_
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UK Power Networks
(@UKPowerNetworks) reported
@AlexThring @SkyHelpTeam Hi there. I can confirm that an unplanned fault has occurred on our network and engineers are in the Sulina Road area to carry out repairs. To allow time for them to locate the fault, excavate the ground out and complete repairs we're estimating to have the power back on between>