Sky Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Lewisham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Camden Town, Hackney, City of Westminster, Newham, Hammersmith, Waltham Forest, Coldblow, Tower Hamlets, City of London, Bexleyheath, Wembley, Greater London and Purley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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🌑 Celia Hammond
(@CeCeHammond) reported
from
Camberwell, England
@SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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Mark Sabin
(@sabin_mark) reported
from
Bromley, England
@SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense
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Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
@PushGill79 @SkyHelpTeam Ah, thought I was going mad. Help @SkyHelpTeam #skydown in #chingford for days. Keeps dropping signal.
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
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María M Hervés
(@Dr_MHerves) reported
from
Paddington, England
@SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying
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Daniel Watkins
(@dannywatty) reported
from
Tottenham, England
@SkyHelpTeam just moved flat and waiting for installation as a new customer for broadband and a tv package and have to wait 3 weeks for this. I know we’re in a lockdown but can anything be done in meantime as working from home with no internet is tough?!
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dazz ii am
(@dazzgedd73) reported
from
Sutton at Hone, England
@SkyHelpTeam broadband down again!! #skybroadband
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam #skybroadband Why is it every time I've called you to say my interest isn't working properly you've told me 'we've tun tests and it's working fine' when clearly there are issues??
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
Bromley, England
@TheScore01 @PaulInce @SkySports I just have this feeling Lampard will ignore the call and stick with who he knows. It’s no disgrace to bring someone in as a sounding board but the wider issue of his reluctance could be his downfall....just don’t feel Morris cuts it as an assistant at this level.
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
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Glyn Shimell
(@Shims_g) reported
from
Bromley, England
@virginmedia your customer process to report a deceased account holder to cancel services is an absolute shambles, been on hold for 2 hours, no links on your website to do it. Thank god I’m with @SkyUK
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@SkyHelpTeam sort out your broadband. We’ve had no internet. Sort out your ****!
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Vindictus Veridian
(@Vindictus13) reported
from
Sutton at Hone, England
@SkyHelpTeam We have built up excess data on our Sky Mobile Phones.. in these difficult times, is it possible to donate some of our excess data to schools, people in need etc to help support them??
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Weller
(@rjweller) reported
@SkyHelpTeam how does Netflix work through you guys, I have it included on my package but Netflix have charged me so I’m paying for the service twice at the minute ?
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Jack
(@JackBuckley92) reported
@SkyHelpTeam Seems the whole of Norfolk is down 😩
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FlareBlitzed🎙
(@FlareBlitzed) reported
@SkyHelpTeam Nice to see as there's more reports on Broadband services being down as there are new cases of COVID today.
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Martin
(@NotMrBenn) reported
@AliJaved29 @SkyHelpTeam Bunch of DNS errors here.
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ryan smith
(@RyanSOriginal) reported
@SkyHelpTeam Any update on this??? Broadband has been down pretty much all day!! Great way to justify the annual price rise which will no doubt follow in a couple of days 👍🏼
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Stef
(@StefOkroy) reported
@SkyHelpTeam Very poor service since upgrading a month ago & paying extra for boost (doesn't work either). Connectivity has been permanently hit & miss, disgruntled wife & kids having to use 4g.
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Dood
(@FD16755125) reported
@SkyHelpTeam @charlotte21anne I have the same problem
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A Mavin
(@amav1973) reported
@SkyHelpTeam hi, I appear to have a slow and intermittent broadband connection. My mum in same street having same issues. Gradually worse as day gone on. Can't acees check my broadband page on app either. Does not exist apparently.
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Martyn Storey
(@martynstorey) reported
@nicurro @SkyHelpTeam It’s unlikely to be you local Sky Q kit. More likely core network infrastructure upgrades in their datacenters like software or hardware upgrades. Always creates instability if migrations are not tested.
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Kronos
(@tamim5907) reported
@traxoid @SkyHelpTeam Internet has become really slow for the past couple hours for me