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Sky outages and service status in Lewisham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Lewisham, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 14, 10:05 PM GMT+1.
  • 56% Internet (56%)
  • 16% Wi-fi (16%)
  • 11% TV (11%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 15: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Sky outage reports came from the following cities: Newham, Southwark, City of London, Bromley, Woolwich, Beckenham, City of Westminster, and Poplar.

CityProblem TypeReport Time
Newham Internet 10 hours ago
Southwark Internet 14 hours ago
Southwark Total Blackout 14 hours ago
City of London TV 22 hours ago
City of London Wi-fi 1 day ago
Bromley Phone 1 day ago

Nearby cities with recent reports

Southwark

10 recent signals

14 hours ago
City of London

10 recent signals

22 hours ago
Newham

3 recent signals

10 hours ago
Bromley

1 recent signals

1 day ago
Woolwich

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • placesIlove
    alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam please could you tell me how I can make a complaint.

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    @SkyHelpTeam I don’t think you understand me at all. I’m saying workmen turned up with no warning. They ripped cables down and were taking the telephone pole down. We weren’t warned of any work.

  • emilykerrin
    Emily Davies (@emilykerrin) reported from Camberwell, England

    @SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks

  • Yas73652573
    Yas (@Yas73652573) reported from Stratford, England

    @1974wastheyear @SkySports Pinned down and wine forced down him?

  • tommo_watson94
    Tom (@tommo_watson94) reported from Eltham, England

    Really enjoying the authentic dial-up internet speeds at the mo. Keep up the quality service @SkyUK

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • peeraditya23
    Peer (@peeraditya23) reported from Poplar, England

    Fell asleep in the first half of the Manchester Derby. First half includes a millennia of passes. No structure whatsoever. But @SkySports want beautiful football with zero goals so they’d end up inviting Jose to live rent free in their damn heads. #MUNMCI #Derby #SkySport

  • jcreedy
    James Creedy (@jcreedy) reported from Stratford, England

    @SkyHelpTeam They have the same functionality in terms of planner management. You've just removed a service that I used to have, and want to charge me extra to get it back.

  • sarahMwasHudson
    Sarah Martin (@sarahMwasHudson) reported from Bromley, England

    Nothing like working from home when you have @SkyUK …. Day 2 of no broadband and no phone …. Quality service …. Will switch to @virginmedia as soon as I can

  • placesIlove
    alex forsey (@placesIlove) reported from Poplar, England

    @SkyHelpTeam This is so slow!!

  • francesleach_
    Frances Leach (@francesleach_) reported from City of London, England

    @SkyHelpTeam @OllieParker Also facing the same issue - has there been an outage reported in London?

  • CeCeHammond
    🌑 Celia Hammond (@CeCeHammond) reported from Camberwell, England

    @SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service

  • si_fi
    Simon Fisher (@si_fi) reported from Bromley, England

    @SkyHelpTeam anyone there? I need help with a non functional TV subscription.

  • CIPerrin
    Chris Perrin (@CIPerrin) reported from Camberwell, England

    @SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?

  • BigestPaul
    Paul McCann (@BigestPaul) reported from Bromley, England

    @SkyHelpTeam You know that was 13 hours ago. I'm a Q customer. I've resolved it by unplugging the Q box left it an hour plugged it back in. So while I appreciate the reply 13 hours is of little help

  • kleman14
    Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • illymus
    Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • ADH_911
    Alex Heath (@ADH_911) reported from Bromley, England

    @SkyHelpTeam are there issues in BR3 for broadband? Have run diagnostic tests and it says no local issues yet all lights are on router correct but apparently cannot find. Also does not appear to be able to run a line test.

  • Arsene__Knows
    A〽️ar (@Arsene__Knows) reported from Stratford, England

    Anyone else having Sky broadband issues? @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KBayne7
    Kevin Bayne (@KBayne7) reported

    @IamUtdballz @TouchlineX @SkySports "AC Milan is a small club"?!?! They've won the Champions League 6 times, hardly a small club? Man Yoo are only what they are because of Busby/Ferguson. You'd be nothing without them. Never read so much dross. You're well named Mr Ballz, cause that's what you talk.

  • EmrysToySoldier
    Emry's Toy Soldier (@EmrysToySoldier) reported

    @cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.

  • PaulPc94
    Paul Cunningham (@PaulPc94) reported

    @cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.

  • niiciidee
    Nici Donnelly (@niiciidee) reported

    @Matt5077 @SkyHelpTeam Mine’s still down

  • kjdyoung
    David Young (@kjdyoung) reported

    @cxdi55 @skytv @SkyHelpTeam So cancel and start again simple

  • claire_share
    claire share (@claire_share) reported

    @cxdi55 @skytv @SkyHelpTeam I am going to ofcom with my complaint of such poor customer service and care……we have been with Sky over 20 years….i pay £200+ each month and it went down for a month…..terrible customer service.

  • Darren_Tay1
    Darren Tay (@Darren_Tay1) reported

    @cxdi55 @skytv @SkyHelpTeam Best thing you can do is change provider every 2 years, you get all the latest equipment, new customer prices, you just have to play them at their own game, loyalty gets you nowhere these days.

  • phil_blackpool
    Phil Harrison Blackpool (@phil_blackpool) reported

    @cxdi55 @skytv @SkyHelpTeam That was always my gripe! Used to ask them to cancel and every time they’d eventually drop the price, but got bored of having to play this game after 25 years and finally ditched them! Best decision ever haven’t missed it once, Netflix and Prime fill the gap so much cheaper.

  • bazza2774
    Baz (@bazza2774) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel it and put it in your partners name as a new customer

  • 1GoldPLTrophy
    James (@1GoldPLTrophy) reported

    There’s no company in the UK that provides customer services as bad as @SkyUK