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Sky outages and service status in Lewisham, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Lewisham, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hackney, City of Westminster, Croydon, Waltham Forest, Southwark, Orpington, Wandsworth, City of London, Islington, Poplar, Purley, Wembley, and Erith.

CityProblem TypeReport Time
London Internet 42 minutes ago
London Internet 52 minutes ago
Hammersmith Wi-fi 1 hour ago
London Internet 1 hour ago
London Wi-fi 7 hours ago
London Wi-fi 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • ToniiiiMooree
    Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • thekarisgeorge
    Karis™ Kubili (@thekarisgeorge) reported from Poplar, England

    @SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)

  • kbetteley
    Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • belugajill
    Jill Pay (@belugajill) reported from Camden Town, England

    @SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.

  • Boudie83
    Chris Boud (@Boudie83) reported from Tottenham, England

    @SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • ShaneGillespie
    Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • mattlawley703
    Matt Lawley (@mattlawley703) reported from Croydon, England

    @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

  • ejp72
    Locked Down Liz (@ejp72) reported from Poplar, England

    @hussain_404 @jubairahmed89 @SkyUK I can’t get any info from sky. They’re saying there’s a problem in Wakefield. That’s 160 miles away.

  • NeQulaX
    Michael Vermij (@NeQulaX) reported from Poplar, England

    @SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.

  • geoffgosbee
    Geoff Gosbee (@geoffgosbee) reported from Eltham, England

    @SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number

  • ashleyljames
    Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

  • miltipello
    Joshua Milton (@miltipello) reported from Walthamstow, England

    @SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DPrathbone
    David Rathbone (@DPrathbone) reported

    @SkyUK can you help? @OpenreachHelp rolled out to our street a couple of months ago, and BT are able to offer me full fibre, but your website still says FF isn't available at my address. Is there a reason BT can offer us FTTP and you can't even though the infrastructure exists?

  • KariRoche1
    Enough_is_Enough (@KariRoche1) reported

    @SkyHelpTeam 4 diff Advisors from @SkyUK said 1) Issue with box outside 2) Openreach cancelled bookings 3) Issue with wires underground 4) The order was never put through in first place. Which do we believe? Clearly all excuses & neither Company want to resolve our problem for another 2 wks

  • BigLad1080
    Biglad (@BigLad1080) reported

    @SkySports If the social club & Soccer AM aren't bad enough

  • josieowl
    joanne wright (@josieowl) reported

    @SkyHelpTeam is sky store down? Can't get on via app or online on either mine or my sons phones

  • RangersRavens
    Rangers Ravens (@RangersRavens) reported

    @SkySports ****. What do we think of ****?

  • KariRoche1
    Enough_is_Enough (@KariRoche1) reported

    @OpenreachHelp 4 Advisors from @SkyUK have looked into it and told us 1) Issue with box outside 2) Openreach cancelled our bookings 3) Issue with wires underground 4) The order was never put through in first place. Which do we believe? Clearly all excuses neither Company want to resolve it

  • hockyal35
    hockyal35 (@hockyal35) reported

    @faz42 @SkySports change with children, straight men to shower with women, or gays to shower with straights. There’s a common thread in all of those. Pretending that one is ok but the others aren’t ok is mental gymnastics to publicly virtue signal.

  • KariRoche1
    Enough_is_Enough (@KariRoche1) reported

    @SkyHelpTeam Well that was the most useless customer service advice in the history of Twitter. Well done Matt 👌🏼 @SkyUK you might want to train your team so that your customers don’t get to this state of anger and tweeting.

  • KiwiStreamNZ
    Kiwistream NZ (@KiwiStreamNZ) reported

    @IlIlIlllIIll0 @SkySports @NZRugby Don't use a VPN use a DNS service cheaper and you can access multiple countries at the same time.

  • miseryguts2019
    paul j (@miseryguts2019) reported

    @anon_opin @SkyHelpTeam are the worst for this. They charge £12/13( or however much it is now) a month for HD in this day and age when all tvs are HD its a total rip off!