Sky Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Sky outage reports came from the following cities: Muswell Hill, Southwark, Harringay, Wandsworth, Tower Hamlets, London, Croydon, City of London, Kensington, Hammersmith, Hackney, Waltham Forest, Newham, Chigwell and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Muswell Hill |
Internet | |
| Southwark |
Internet | |
| Harringay |
Internet | |
| Wandsworth |
TV | |
| Tower Hamlets |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
-
Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam Okay well why isn’t there a proper support number I can call because all the numbers try and sell me additional services or tell me to go to your website. Which is an absolute waste of time. That’s why I’m tweeting. You do t have proper support!!
-
IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
-
IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam So when did Sky take over my service please??
-
Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
-
NigelH
(@magical_78) reported
from
Bromley, England
@SkyHelpTeam hi, we’re due to move out later this month but don’t have our new address yet (we’re renting part of a house with sky already) - is there a way we can use our Sky Q box / viewing card there as we don’t want to cancel given we have 21yrs of history. Thanks
-
Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
-
Chris Whitehead
(@silverthorn2151) reported
from
Walthamstow, England
@SkySports I do wish you'd turn the crowd microphone down. Such a nasty droning sound making it a case of watching with no sound.
-
cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
-
Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
-
Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyUK such a bad service I was told that my transfer from BT would be easy!!! Absolute rubbish it’s been a nightmare so far!!
-
Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
-
Aaron Kleman
(@kleman14) reported
from
City of London, England
Let’s ramp up England’s problem striker to city speculation now @SkySports
-
Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
-
justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
-
Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam I’ve had a terrible support experience and Sky said they would take care of everything and they didn’t do anything apart from take my money and open an account. This is what they call good customer service. I would not recommend anyone opening account with Sky
-
alex forsey
(@placesIlove) reported
from
Poplar, England
@SkyHelpTeam This is so slow!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Sooz Holmes
(@soozsparkle) reported
@SkyHelpTeam Hi Becca, none of the tests are generating results, it’s pointless in keeping on doing them. There is clearly an Openreach issue as it’s not just myself. It’s down yet again so as a result I’m losing working hours as I cannot get online, again. When will it be rectified?
-
Paul
(@8gzd8k76nM) reported
@legaltweeter2 @SkyHelpTeam So firstly no one gets anything for an intermittent service - this isn’t a decision by Sky but by Ofcom which is why they have the auto-comp regulation for all CPs to abide by so even if Sky did give you comp it would be directly against regulation.
-
Lisette Savidge
(@dlcesav) reported
Wow, no connection again @SkyHelpTeam, app says service down in our area, this has happened every day for last 2 weeks even on days where it says service has been fine. FY8 5 area
-
Paul
(@8gzd8k76nM) reported
@pj_geraghty @Ofcom @SkyHelpTeam When did you cancel?
-
legaltweeter
(@legaltweeter2) reported
@SkyHelpTeam By the way. It’s off again and your automated message is, yet again, telling me that you are aaa way re of a problem in my area. Reassuring.
-
Paul
(@8gzd8k76nM) reported
@KangGurinder @SkyHelpTeam Covid seemingly gave everyone the perceived right that they can WFH or you need to pay for a business line that has the SLA for a fault resolution that is much quicker than the 6 days you are complaining abaout
-
kevin defty
(@kevindefty1) reported
@gdfrank80 @Boro_Monkey @SkySports I always feel he is against us. Does poor research and comes out with some rubbish.
-
Jethro Gale
(@jethhead) reported
@SkyHelpTeam That’s not the unacceptable bit. Week for an engineer is not acceptable. You need to either hire more engineers or have better internet service in place.
-
Steve Unofficial
(@SteveUnofficial) reported
@SkyHelpTeam Yeah. You can let me know how you can sell a streamed-only TV service and not provide a consistent connection. Can I cancel sky glass? How are you going to compensate me? I don't want free phone data.
-
Toprouser #ENDSARS
(@parrticulars) reported
@SkyHelpTeam @ShedManDan @SkyHelpTeam is there an issue in AL2