Sky outages and service status in Lewisham, England

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Lewisham, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hackney, City of Westminster, Croydon, Waltham Forest, Southwark, Orpington, Wandsworth, City of London, Islington, Poplar, Purley, Wembley, and Erith.

City	Problem Type	Report Time
London	Internet	42 minutes ago
London	Internet	52 minutes ago
Hammersmith	Wi-fi	1 hour ago
London	Internet	1 hour ago
London	Wi-fi	7 hours ago
London	Wi-fi	8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

• 
  Your Favourite Libra (@ToniiiiMooree) reported 7 minutes ago from Hackney, England

  Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19

• 
  Charlene (@Peachey_79) reported 10 minutes ago from Wandsworth, England

  @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

• 
  Karis™ Kubili (@thekarisgeorge) reported 13 minutes ago from Poplar, England

  @SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)

• 
  Keiran Betteley (@kbetteley) reported 16 minutes ago from London, England

  @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

• 
  Jill Pay (@belugajill) reported 17 minutes ago from Camden Town, England

  @SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.

• 
  Joshua Milton (@miltipello) reported 17 minutes ago from Walthamstow, England

  @SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.

• 
  Chris Boud (@Boudie83) reported 18 minutes ago from Tottenham, England

  @SkyHelpTeam Hi sky. Could you help me with this error issue. Get it on laptop, mobile and on sky go app. Thanks

• 
  Charlene (@Peachey_79) reported 22 minutes ago from Wandsworth, England

  I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

• 
  Shane Gillespie (@ShaneGillespie) reported 22 minutes ago from London, England

  I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

• 
  Joshua Milton (@miltipello) reported 33 minutes ago from Walthamstow, England

  @SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.

• 
  Charlene (@Peachey_79) reported 35 minutes ago from Wandsworth, England

  @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

• 
  Charlene (@Peachey_79) reported 35 minutes ago from Wandsworth, England

  Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

• 
  Matt Lawley (@mattlawley703) reported 37 minutes ago from Croydon, England

  @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

• 
  Locked Down Liz (@ejp72) reported 38 minutes ago from Poplar, England

  @hussain_404 @jubairahmed89 @SkyUK I can’t get any info from sky. They’re saying there’s a problem in Wakefield. That’s 160 miles away.

• 
  Michael Vermij (@NeQulaX) reported 50 minutes ago from Poplar, England

  @SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now

• 
  Joshua Milton (@miltipello) reported 53 minutes ago from Walthamstow, England

  @SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.

• 
  Geoff Gosbee (@geoffgosbee) reported 54 minutes ago from Eltham, England

  @SkySports how do you get hold of anyone if you have an issue with SkyQ. I can’t seem to find a number

• 
  Ashley James (@ashleyljames) reported 58 minutes ago from Wandsworth, England

  @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

• 
  Joshua Milton (@miltipello) reported 58 minutes ago from Walthamstow, England

  @SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.

• 
  Charlene (@Peachey_79) reported 59 minutes ago from Wandsworth, England

  @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Rathbone (@DPrathbone) reported 3 minutes ago

  @SkyUK can you help? @OpenreachHelp rolled out to our street a couple of months ago, and BT are able to offer me full fibre, but your website still says FF isn't available at my address. Is there a reason BT can offer us FTTP and you can't even though the infrastructure exists?

• 
  Enough_is_Enough (@KariRoche1) reported 4 minutes ago

  @SkyHelpTeam 4 diff Advisors from @SkyUK said 1) Issue with box outside 2) Openreach cancelled bookings 3) Issue with wires underground 4) The order was never put through in first place. Which do we believe? Clearly all excuses & neither Company want to resolve our problem for another 2 wks

• 
  Biglad (@BigLad1080) reported 8 minutes ago

  @SkySports If the social club & Soccer AM aren't bad enough

• 
  joanne wright (@josieowl) reported 14 minutes ago

  @SkyHelpTeam is sky store down? Can't get on via app or online on either mine or my sons phones

• 
  Rangers Ravens (@RangersRavens) reported 15 minutes ago

  @SkySports ****. What do we think of ****?

• 
  Enough_is_Enough (@KariRoche1) reported 15 minutes ago

  @OpenreachHelp 4 Advisors from @SkyUK have looked into it and told us 1) Issue with box outside 2) Openreach cancelled our bookings 3) Issue with wires underground 4) The order was never put through in first place. Which do we believe? Clearly all excuses neither Company want to resolve it

• 
  hockyal35 (@hockyal35) reported 16 minutes ago

  @faz42 @SkySports change with children, straight men to shower with women, or gays to shower with straights. There’s a common thread in all of those. Pretending that one is ok but the others aren’t ok is mental gymnastics to publicly virtue signal.

• 
  Enough_is_Enough (@KariRoche1) reported 16 minutes ago

  @SkyHelpTeam Well that was the most useless customer service advice in the history of Twitter. Well done Matt 👌🏼 @SkyUK you might want to train your team so that your customers don’t get to this state of anger and tweeting.

• 
  Kiwistream NZ (@KiwiStreamNZ) reported 18 minutes ago

  @IlIlIlllIIll0 @SkySports @NZRugby Don't use a VPN use a DNS service cheaper and you can access multiple countries at the same time.

• 
  paul j (@miseryguts2019) reported 20 minutes ago

  @anon_opin @SkyHelpTeam are the worst for this. They charge £12/13( or however much it is now) a month for HD in this day and age when all tvs are HD its a total rip off!