Sky Outage Report in Lewisham, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Lewisham come from postal codes SE13, SE4 and SE14.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Lewisham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lewisham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 05: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Lewisham, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Barking, Croydon, Holborn, London, Harringay, Islington, Finchley, Tower Hamlets, City of Westminster, Leyton, Woolwich, Orpington, Upminster and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hackney |
Internet | |
| Barking |
Internet | |
| Croydon |
Wi-fi | |
| Holborn |
Internet | |
| Croydon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Lewisham, England
Latest outage, problems and issue reports in Lewisham and nearby locations:
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Locked Down Liz
(@ejp72) reported
from
Poplar, England
@hussain_404 @jubairahmed89 @SkyUK I can’t get any info from sky. They’re saying there’s a problem in Wakefield. That’s 160 miles away.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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Daniel Barber
(@bookem78) reported
from
Ilford, England
@SkyHelpTeam hi guys, I know your busy but as a I can’t call in and have never been able to make changes over the internet please help
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Lele..
(@lele_loveslife) reported
from
Hackney, England
@SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system
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Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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Izo ⭐️⭐️⭐️⭐️
(@EzioGooner) reported
from
Poplar, England
Sky are the ******* worst. No reward for loyalty, new customers get everything. Leaving a cult is probably easier than downgrading your package with them. Nothing can be done online and no one ever answers the phone. Over 2 weeks getting nowhere. @SkyUK
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
@SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Humza
(@Humza04600115) reported
@SkyUK hi, broadband is down in Glasgow, specifically G53 area. Can you advise when it will be back up?
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Snab
(@mukarrar) reported
@SkyHelpTeam broadband is down since last night, you won’t send a ‘free’ engineer till Mon though weekend slots are available! This is really really poor! You are charging customers to arrange engineer to fix YOUR problem? Also no visit can be booked as your systems are down!?
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Kerry-Louise
(@kerrylouise85) reported
@SkyHelpTeam I need to return my mobile device for my swap but have no return package or label. You keep emailing asking for it and I can't call as its over an hours wait and can't get the answer online, please help
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Michael Stanley
(@Michael67698037) reported
@SkySports **** happens
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HayesImages
(@adgehayes) reported
@yxxeen @SkyUK @SkyHelpTeam Down in Mansfield, Notts also
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Tom Tolkien
(@tomtolkien) reported
@SkyHelpTeam Oh dear… you didn’t read my tweet! Never mind…
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Snab
(@mukarrar) reported
@SkyHelpTeam So u basically agree that sky would rather pay me £25.2 than send an engineer early! Bravo! Never had this problem with Virgin before… glad everyone can read how Sky customer service work!
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Snab
(@mukarrar) reported
@SkyHelpTeam Why should I have to pay for sky to fix its own problem? It’s not my fault that broadband is broken? Don’t you commit to checking lines daily & fixing any problems? Or is your ‘daily line checks’ just empty words, and what about ‘sky speed guarantee’? All marketing I guess?
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Jordan Lee Williams
(@bronnau_93) reported
@OpenVPN Could you advise why myself & others at work are unable to use your service with @SkyUK BB or Sky could you provide a solution i'd be grateful. Travelling to office instead of having the option to WFH due to this is frustrating. Esp with the Cost of living crisis