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Sky outages and service status in Lewisham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Lewisham, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 12, 1:01 PM GMT+1.
  • 67% Internet (67%)
  • 19% Wi-fi (19%)
  • 5% Total Blackout (5%)
  • 4% Phone (4%)
  • 3% TV (3%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Lewisham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Lewisham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Lewisham, England

The most recent Sky outage reports came from the following cities: City of Westminster, City of London, Southwark, Newham, Poplar, Welling, and Bromley.

CityProblem TypeReport Time
City of Westminster Internet 20 hours ago
City of London Internet 1 day ago
City of London Internet 2 days ago
Southwark Wi-fi 2 days ago
City of London Internet 3 days ago
Southwark Internet 3 days ago

Nearby cities with recent reports

Southwark

8 recent signals

2 days ago
City of London

5 recent signals

1 day ago
City of Westminster

2 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Lewisham, England

Latest outage, problems and issue reports in Lewisham and nearby locations:

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    @SkyHelpTeam Unacceptable..once again abdicating and responsibility for q customer

  • ochapman
    oliver chapman (@ochapman) reported from Bromley, England

    Hi @SkyHelpTeam Hi - is there a way of contacting someone at Sky with a broadband issue which can't be fixed online and no calls are being taken? Thanks

  • DaniGabrielle94
    Dani Minutola 🌈 (@DaniGabrielle94) reported from Poplar, England

    Just curious is @SkyUK broadband down? I’ve reset my router and still without WiFi. Not ideal for a uni student with projects to do. #skybroadband

  • JoJoTrainers
    Jo Gennari 💙 #bemoreshark (@JoJoTrainers) reported from Bromley, England

    As if moving house without a car isn't stressful enough ..the utter ineptitude of @OpenreachHelp and @SkyUK is astounding. How difficult is it to reconnect a service that was there the day before ? Emails to both CEO with "please do better" sent . Let's see if either read..

  • helen0107
    Helen Charlesworth 💙 (@helen0107) reported from Bromley, England

    @SkyHelpTeam Any issues in the BR5 area with internet? Mine has been off more than on all day!

  • PatrickKeyte
    Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • Mraspire
    Sir Joseph69 (@Mraspire) reported from Poplar, England

    @MailOnline @SkySports Care to show any interest on this subject you lot support ?

  • IamAndreaEllis
    Andrea Ellis (@IamAndreaEllis) reported from Bromley, England

    @SkySports your 🔴 button service isn’t showing the #QPRPNE game? Please help #skysportsfootball

  • TheEyeCasting
    The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • LewiBizzle
    ⚒️ (@LewiBizzle) reported from Poplar, England

    @SkySportsPL @SkySports Never intentional, poor decision.

  • PurveeH
    Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Lambeth, England

    Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...

  • Dremora
    Kirill Korolyov (@Dremora) reported from Poplar, England

    When you’re on support 24/7 for a week, but your ISP is too poor to hire enough people to resolve issues at night. Or even provide internet connection at night at all. @SkyHelpTeam

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • midwifehippie
    Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • Susanar02708336
    Susan armstrong (@Susanar02708336) reported from Poplar, England

    @AbdulHai23 @SkyHelpTeam Remember though if you took out sky subscription on say 20 th August you would have to cancel on the 19/20th ofAugust

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Thank you for the response. Could I ask why the engineers are only just working on this? It’s been down for over 24 hours?

  • hines_stephen
    Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....

  • natalie_h48rec
    🌟H48 Recruitment🌟 (@natalie_h48rec) reported from Bromley, England

    @SkyHelpTeam Landline & WiFi down for over 24 hours in the Hayes/West Wickham (Bromley) area. Could you advise when this will be up and running again please? This is now affecting the running of my business. Please advise ASAP.

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Charlesvoicema1
    Charles_voice_mail (@Charlesvoicema1) reported

    @MichelleBeckett @SkyUK @VodafoneUK It's at times like these that you find out what Customer Service really means and who actually has it. Good on you for calling them out...

  • xtinexoop
    Xtine 🌑 (@xtinexoop) reported

    @MichelleBeckett @SkyUK @VodafoneUK 18 months to find a buyer for mums flat so we paying DOUBLE council tax (£400), standing charges for utilities and £270 a month service charge as her flat is sheltered complex - so £700ish a month for an empty flat with no services being used! Hopefully we'll complete soon.

  • smithco76
    Colin Smith (@smithco76) reported

    @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads

  • Dorastar1
    Dorastar1 (@Dorastar1) reported

    @MichelleBeckett @SkyUK @VodafoneUK It seems there is always that one company who is awful at this, we had no trouble with most but f-i-l's insurance company told me they'd all had bereavement training, I told them that it really needed more than just "talk in a soft voice" and actual useful policies.

  • VICTORDOG1
    The Jackster missing Victordog1🌈🌈💔 (@VICTORDOG1) reported

    Oh dear @skysports golf your coverage of the Genesis Scottish Open is awful people making birdies all over the place what you covering people that are 3 4 5 6 over unbeleivable

  • JacquelineBolto
    Jacqueline Bolton (@JacquelineBolto) reported

    @MichelleBeckett @SkyUK @VodafoneUK Bless you. It's a vile task. British Gas were awful, his local council and careline were great. Much love xx

  • AnniHawk
    AnniHawk (@AnniHawk) reported

    @MichelleBeckett @SkyUK @VodafoneUK I'm sorry for your loss. I've had to go through this ghastly business three times now. The worst I had was my FiL's energy supplier, Shell. They knocked on my door a few weeks ago and I told them I'd rather sit in the dark than ever use them again.

  • BasraviSohel
    sohel basravi (@BasraviSohel) reported

    @JHUGUESSS @_BeFootball @SkySports u r jst a kid dont how bad he plays

  • K6HolteEnd
    RedditchVilla (@K6HolteEnd) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virginmedia were horrible to us. My mother had a stroke and had severe dementia. we tried to cancel her broadband and just keep the tv as she couldn't use a computer any more. They kept asking to speak to her and got angry when she couldn't remember her password. Utter scum.

  • nmayling
    Nigel (@nmayling) reported

    @SkyUK - so your chat agent asked me for the OTP code sent to my mobile. The message I get says ‘never share this code with anyone’. Years of cyber training about never giving your code out gone.