TalkTalk Outage in Ruislip, Greater London, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalk Why has your service been buffering all day? Is there an issue in the Willesden area?

@TalkTalkGroup 1 I am a new customer, set up tv box and router on Weds, couldn’t get several apps to play content all had their own error boxes. Online chat with talktalk for ages, nothing helped. I decided to do a factory settings tv box reset - now works but pushes on every

@TalkTalk Hi I desperately need a new router but I don’t have a phone with you but internet I do so I am unable to contact you lease HELP

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

@RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

@TalkTalk is there a problem with broadband in NW10? I can't access internet at all after following all your troubleshooting steps. Your texts says the connection is fine which is not!

@TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

What is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.

@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk why do I have problems with my fibre every single weekend?

@TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.

@TalkTalk our broadband is supposed to have gone live today, why is it not working??

@TalkTalk my broadband is mean to go live today. Why is it not working?

@ChipShopBird @BritishGas They usually have this online chat, is it unavailable? This surely ain't the year for customer service. At lea you don't have to deal with @TalkTalk...

@TalkTalk hello.I am no longer a Talk Talk Customer. I would like confirmation that I am no longer being charged as of 16/11. Tried calling customer service but it asks me for Talk Talk landline. Don’t want to go on chat as it took 2 hours last time and they didn’t solve my issue

@TalkTalk hopeless home move service. Appears that you have switched it back to old address despite it working at new address for the last 10 days! Advertised 24/7 chat support not available.

@amycerys @Philippah05 @TalkTalk Same happened to me, they said it was an exceptional case, said small print says they won't reimburse loss of earnings. I was without internet for 11 days. 7 hours wasted trying to get hold of someone to complain properly. Only offered £60 for my troubles. Terrible company

@TalkTalk Hi Jona - the internet went off Saturday and Sunday. There is an engineer coming today - Tuesday. I was on the phone with customer services for over an hour on Friday - so distressing! You have no idea how upsetting the whole business is!

@Philippah05 @TalkTalk I did home move yesterday lunch time. Used talk talk for couple of years now no problem and I’m still not connected. I work from home and have 3 homeschooling children at the moment, considering leaving as it’s ridiculous other networks would of connected us by now 🤬

@TalkTalk Need a new Internet provider as no Internet again from you two days after you said it was fixed and this is now a monthly problem worst service and now your stealing my money as I'm not getting the service I'm paying for

talktalk down for anyone else?

@TalkTalk I called customer services but not sure if it got resolved as the problem was and is with the fibre tp link modem given by open reach..the power adapters failed. Lucky I had a similar output adapter which belongs to my soundboard so I've resolv the issue but need a new modem

Come on @TalkTalk , the engineer did his business hours ago. It’s now the next day. Don’t let me down.

@TalkTalk Still haven't been able to get hold of anyone to sort out my Internet!! The link sent doesn't work. How do I make a complaint& discuss the option of ending my contract due to this consistent failure to provide a good enough service? It's impossible to actually speak to someone 😡

@TalkTalk please fix your wifi i'm just trying to watch a stream an my ******* talktalk wifi keeps cutting out thanks luv xx 🥺🙏