Virgin Media Outage Report in Wanstead, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wanstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wanstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wanstead, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Islington, Romford, Hackney, Barking, City of Westminster, Bermondsey, Streatham, Tower Hamlets, Leyton, Finchley, Southwark, Dagenham and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Enfield Town |
Internet | |
| Islington |
Internet | |
| London |
TV | |
| Romford |
Total Blackout | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wanstead, England
Latest outage, problems and issue reports in Wanstead and nearby locations:
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DJ
(@davidjoneshome) reported
from
Wandsworth, England
@virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!
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G.Marshall Gleghorn
(@gary2323) reported
from
Merton, England
@virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare
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Steve Farrell
(@stevefarrell16) reported
from
Poplar, England
Hi @virginmedia - your team turned up on Monday, couldn’t do the job so said they would be back today; 2pm and still no sign having been promised “we’ll be done by 3”. Really unacceptable & no help.
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H‼️
(@bigH_7) reported
from
Wandsworth, England
@virginmedia so when we give our 30 day cancellation notice because of your shitty service you decide to cut the internet out every few hours you ******* chuths
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia I only use wifi and that's bad.
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Sarah
(@eatsruns) reported
from
Tottenham, England
@Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper
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「Ben Ⓥ」
(@benrobart) reported
from
Hammersmith, England
@virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.
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bruttium
(@bruttium) reported
from
Merton, England
@virginmedia I called yesterday about this xmas chaos plus the bill I just received and the lady didn't know what I was talking about. I said I was considering leaving VM and she promised her manager would call within 2 hours. Never happened.
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Dean Pallant
(@Dean_Pallant) reported
from
Lambeth, England
@ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬
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TF
(@thegaffaa) reported
from
Ilford, England
@KalaHamilton18 @virginmedia They are a really bad company all round.
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Painter & Decorator
(@GlenHyett) reported
from
Broxbourne District, England
@virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia No point in discounting anyone of the service so slow. Slower than an overweight St Bernard
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia @KalaHamilton18 It's still down..
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Daphne & Jake
(@madamdaphne) reported
from
Camberwell, England
@virginmedia Fishy when a company offers discounts to new customers when it can’t deliver a reliable service to existing customers paying the full wack for years
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Edin Imsirovic
(@oprahwinfrey420) reported
from
Wandsworth, England
@virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!
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TF
(@thegaffaa) reported
from
Ilford, England
@virginmedia send text after text saying service restored. Lies, not true. Since Christmas service has been abysmal.
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Jonathan Blake
(@sweetbriar49) reported
from
Lambeth, England
@virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you
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Heather Bower
(@Hebsie) reported
from
Camden Town, England
@johnnyjimbob @LeftieK13 @RLong_Bailey Repairs still come under the heading of infrastructure, also upgrades. Don’t really care who owns Virgin media now, the point was excess profits go to shareholders, not to improving service. I remember when post office, rail and energy all nationalised. Not a crazy ****** system.
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Annika Allen
(@annikaallen) reported
from
London, England
@virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arun Chaubey
(@arunkchaubey) reported
@virginmedia Hi, I’ve been talking to them several times but they’re in Philippines and read written statements and nothing has been done so far. Can you pls try to look into this to fix ASAP.
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Job Doctors Surgery
(@jobdoctorhelp) reported
@virginmedia the way you treat loyal customers is a disgrace, you can’t listen to calls@apparently and you send security codes in the post? Yet provide an internet service. I am appalled and no one actually cares. It appears you see disabled customers as lucrative. #avoid
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Andy Hartley
(@Andyphartley) reported
@virginmedia internet down all day again. What’s going on please? And whatever your answer is…just sort it. Annoying that it’s so fast but never works…never had this problem with @skytv
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Mark Edwards
(@markusman81) reported
@virginmedia congrats for once again providing the worst WiFi in the world. No service yet again….2nd day in a row, honestly you guys suck
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😎
(@randomuser94_) reported
@virginmedia why is your wifi so crap ?
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Ruth Clarke
(@RuthCla30831141) reported
@virginmedia it's very nice that you have arranged an engineer to come out after I got cut off whilst finally getting through to customer service. Planning on telling me when? I get cut off when calling back...
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kai♡belphies bf
(@squishybelphies) reported
@virginmedia it went off multiple times today, my mum got sent a booster yesterday but it doesn't really help I don't pay for it though so I'm not sure I'd be able to tell you much about it
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⚕️
(@rfcnc_72) reported
@virginhelp hi there it appears that many people on virgin media are not able to view twitter videos, including myself. I’d like to know if you're aware of this issue and are actively looking to fix it
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willgwjones
(@willgwjones) reported
@virginmedia another day, another queue in your Service centre, another restart of all equipment but apparently it’s all fine! For clarity this is second time today! Thanks for over £100 per month service.
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Paul Woodward 💙
(@woodyoo5) reported
@virginmedia Hi, web safe app has started blocking all Twitter content. Only way to use the Twitter app is to turn of web safe. Can you advise? Have added Twitter to inclusion list but does not help