Virgin Media Outage Report in Sidcup, Greater London, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sidcup, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sidcup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Sidcup, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Lewisham, Woolwich, Islington, Croydon, Holborn, Harringay, Bermondsey, Deptford, Belsize Park, Ilford, Mitcham, Streatham, Bromley and Leyton.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Lewisham |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sidcup, England
Latest outage, problems and issue reports in Sidcup and nearby locations:
-
Johanna
(@JohannaWhitaker) reported
from
Islington, England
@billy77483355 @virginmedia I have no issue with the nationality of the agent or where they are based.
-
Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
-
Kieran Kunhya 🚀
(@kierank_) reported
from
Camberwell, England
@virginmedia @Stephen_Neal Can you hire @PheedbackPhil to fix your tube WiFi
-
Ashleigh Jade Loeb
(@MxAshleighLoeb) reported
from
Islington, England
So @virginmedia have said a broadband outage since last night will be fixed by 12:25, 17:00 now by 20:10! Very disappointed. Going to be paying extra for my mobile data to try to get some work done! #N4
-
William Pope
(@PopePower) reported
from
Walthamstow, England
@virginmedia This letter was never received. No attempt to contact us was made. was initially told by Virgin that they thought the account holder had called to have the account disconnected. I have since tried to rectify the situation by calling Virgin to request our account be reconnected.
-
Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
-
Prash
(@prashthambi) reported
from
City of London, England
@virginmedia can you please dm me - have an issue regarding return of a WiFi box. Been on hold for 20 minutes and can’t stay for much longer
-
marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Actually it doesn’t help because. You guys are failing to read to comprehension.
-
Nick
(@nickgusset) reported
from
Bromley, England
@Fonzarelli_90 @virginmedia They've got a problem up their end. (Ooer)
-
marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia Yes, I did. I said that in both my posts. Three times even before and after I rebooted my router. Other people in postcodes near me are reporting the same problem. It reports back that all is well. But there’s no connection to the internet.
-
Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia no TV for 24 hours, been on the phone for 50 minutes, guy has now disappeared, left me hanging on the line! The service is so bad!
-
Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia someone was meant to call me back an hour ago as I have lodged a complaint that my broadband isn’t working. Your call centre could not help and I urgently need engineer as I work from home. I will need to have compensation for taking a days leave otherwise.
-
marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia no internet connection since 10pm last night. Router rebooted multiple times. Service test run 3 times no fault found. Area reference 15 east London.
-
Becca Lewis
(@becca_lewis93) reported
from
Islington, England
@virginmedia @pgee91 No, the team on the phone have not told us anything except an engineer is on site to fix issue. Meanwhile the ‘Fix estimation’ time continues to go up, and ‘An engineer is on his way’ - is he coming from the call centre in India too as has taken hours...
-
marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia @seraybot Yes I’ve run the service test three times last night and this morning before posting here and I’ve rebooted the router several times.
-
Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
-
H-Town
(@letsbhavinu) reported
from
Hackney, England
I should've known better than to extend my contract with @virginmedia so much service issues. Today it's no Internet, bet they'll say its my equipment #standardanswers
-
marty bogert
(@caillea) reported
from
Hackney, England
@virginmedia This is not account specific data. There’s a Service outage in a large area. Updates on service areas such as mine e8 service area 15. Are not sensitive. Other utilities say there seems to be an outage in your area. Call or chat for detailed information.
-
Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
-
Luke Archer
(@Luke_Arch3r) reported
from
Camden Town, England
Trying to cancel my @virginmedia broadband because I’m moving and I’ve been on hold for 33 minutes out of the 36 minutes (and counting...) of this call. Will cost my phone bill a fortune by the end of it! Very poor service, don’t think I’ll use them when I need broadband again!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Harrison B
(@_harrison_b) reported
@virginmedia Osborne Gardens, Harrogate, HG1 2EE. I can’t see anything written on it but looks like coaxial cable inside, my house number is on one and I am a customer of yours. It’s been hit by a few cars I think.
-
HighburyHighs
(@HighburyHighs_) reported
@virginmedia If it’s anything like your WiFi I’d be better off sending the data by carrier pigeon, yeah they’re slow but at least they actually work.
-
Patrice Massieh
(@PatriceMassieh) reported
APALLING COMPANY (@virginmedia ) AND SHOCKING CUSTOMER SERVICE. DO NOT BUY ANY PRODUCT AND SERVICES FROM THIS ORGANIZATION. STAY AWAY FOLKS. THEY RIP YOU OFF.
-
dAve Fletcher 💙
(@_dAveFletcher_) reported
@CrazyKellyMarie @virginmedia Sounds like a scam to me, did they want to log on to you computer to help "fix it"?
-
DJ@☀️PAA
(@DJDeshi) reported
@virginmedia Apart from Alex the rest of the team were playing parcel parcel. Never took ownership. I had to speak to 6 different people. You were informed to cancel contract, property was empty due to fire and bereavement. I was told i had a huge bill. Zak and Steven were patronising .
-
Symonator
(@Symonator) reported
Getting rid of Virgin media once and for all. Sick of inconsistent connection after 6:45pm - might aswell use aol dial up... Remember that speed? That's where I'm at and @virginmedia international hardly speaking English customer service is a absolute nightmare.
-
tcfi
(@tcfioftfic) reported
@virginmedia Our Members of The ******* Idiots Club who are Virgin Broadband users voted Virgin Broadband as the worst Broadband provider in the UK. It is continually going offline with messages lying about reconnection times. Even Which Magazine rate VM as rubbish. tcfioftfic
-
Sanj
(@Sanj99083115) reported
@virginmedia It doesn't connect. The hotspots are displayed, and tells you that it will automatically connect when it's near one. It doesn't matter how close I am it doesn't connect. However, looking at the Wi-Fi network list, a virgin media network is visable, and within range.
-
DJ@☀️PAA
(@DJDeshi) reported
@virginmedia I was told another 30 days and pay rental. I am certainly advising my family and friends not to take Virgin. Tour speeds mat be good but your service is extremely poor with rude mangers and advisors. I had to go through security 6 times and explain all every time.
-
Jean-Paul Marc
(@jpmcic) reported
from
Camden Town, England
@virginmedia It is my wired connection that is at fault. Have literally plugged my laptop in directly to the Virgin Hub box and run various tests and network diagnostics for which I have confirmed the slow speeds.