Virgin Media Outage Report in Sidcup, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sidcup, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sidcup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Sidcup, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Camden Town, Tower Hamlets, Islington, Harringay, Leyton, Wood Green, Hackney, Croydon, Bromley, Southwark, Ilford, Gravesend and Streatham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| City of Westminster |
Internet | |
| Camden Town |
Total Blackout | |
| Tower Hamlets |
Total Blackout | |
| Islington |
Total Blackout | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sidcup, England
Latest outage, problems and issue reports in Sidcup and nearby locations:
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ubergk
(@uberutz) reported
from
Lambeth, England
@toby1kenobi @virginmedia Down here to at #se24
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Vicki Power
(@vickileepower) reported
from
Camberwell, England
@virginmedia No broadband at SE22 0DJ since 10am. Virgin phone auto test says nothing wrong with the service in my area. Help.
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silverfox🐺
(@PeeWeeMFC75) reported
from
Camberwell, England
@Caroline_Day @virginmedia The whole of London is down
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Steve O
(@journeymansteve) reported
from
Camberwell, England
@JohnD0956 @WISE16 @virginmedia Gits ..... most of London down I’m hearing
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Tuffcub
(@Tuffcub) reported
from
Lambeth, England
Excellent, @virginmedia down including their website and the service status page. No work for me then I guess.
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Paul Malin
(@Paulmalin10) reported
from
Camberwell, England
@virginmedia No service in SE 16. Impossible to logon to a/c, service update says no issues in area. Help!
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Phil Marriott Ⓥ
(@phil_marriott) reported
from
Camberwell, England
@laurabailey @virginmedia They are completely useless. I don’t understand how they continue to get away with such poor service.
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Euan Wilson
(@_euanwilson) reported
from
London, England
One of the only important zoom meetings I have this week, actually an online seminar I’ve paid for and obviously @virginmedia has gone down... wonderful
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Jason Robinson
(@jcronthego) reported
from
Camberwell, England
@virginmedia I have an error code S101, your web-site insists I call but your phone number says that I have to call back later as you are busy. I need to work from home. I need to get on-line now. Please help
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Neil k
(@Arki_magazine) reported
from
Camberwell, England
Apparently virgin media is down.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known issues in the SE3 area. My broadband is not working and the service status page does not and the virgin media support phone line is not able to take calls
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Fiona Graham
(@FionaGraham) reported
from
London, England
@ProfWoodward @virginmedia I can believe it. That’s outrageous - and clearly they don’t need the business. Which given the expense of their broadband + TV package seems about right. If it’s any consolation - it’s down a lot, and the speed we get is constantly being throttled, even before covid.
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devanHD
(@devanHD) reported
from
Lambeth, England
@virginmedia WiFi down again. Been 2 hours already!! Of course we all know as long as you fix it within two days you don’t have to #refund us. I’d rather pay by the minute in that case!
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia @virginhelp #internet. This hasn’t been resolved Virgin. Virgin Media told The Sun some of its 8.7million customers experienced a brief issue with their TV service this morning but says this has now been resolved.
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Cat Davis
(@catdavis123) reported
from
Lambeth, England
Am so sick of @virginmedia broadband not working, how are my kids supposed to do their online learning if they can’t get online 🤬
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DanQPRHackney
(@danhacks) reported
from
Lambeth, England
@virginmedia do you ever work!! Always breaks down and you call and get a to busy to take your call!! Worst internet provider in history!!! #virginmedia #virginmediadown
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Pipster..
(@viceregality) reported
from
Lambeth, England
Seems I’m not the only one having a problem with their @virginmedia broadband going down... bit busy working from home so if you could get it fixed that would be great.
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Ferdi Rezvan
(@ferdi_rezvan) reported
from
London, England
@virginmedia are there known problems in the SE3 area.. the service status page doesn't work either
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Tom McKenzie
(@TomMcKCharity) reported
from
London, England
Hey @virginmedia, internet down for awhile now and your service checker isn't working. Not the first time recently.
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Jason Best
(@jason_best) reported
from
Camberwell, England
What's even more frustrating with @virginmedia broken (not being able to do work aside), is that I can't watch all the @glastonbury lineup on @BBCiPlayer 😭😭😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hema
(@HomemadeByHema) reported
@virginmedia can you please get in touch, I’ve had problems with wifi since 5 Oct, however your staff keep fobbing me off with ‘there’s an outage problem. I am fed up with having to call them every other day to be told the same by another member of staff
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Beverley
(@Bev280165) reported
@virginmedia A booster. But can I get anyone to listen Our understand, no! In fact I get given phone numbers that aren't correct, or completely the wrong department. I am so fed up with the incompetence and being passed from pillar to post that I will cancel my contract and go elsewhere.
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Joe Priddle
(@jpriddle14) reported
@virginmedia - can someone please get in touch with me regarding a complaint I have about a discount that wasn’t applied to my account on more than one occasion. Thanks
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Apollo
(@apo_sisko) reported
@virginmedia Horrendous! Virgin called me for the broadband switch. I couldn't call back because I only had an order ref and not a customer ID. I called back and I was on the phone for over 1 hour for a new application. I then received a voice mail that the 1st is going through
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Sonn🌟
(@Sonn80) reported
@virginmedia Its both, and there always seems to be some “planned works” & when it’s done, it’s worst than before! No planned works happening right now. I can just about get a connection in the sitting room where the hub is! Can’t get it no where else anymore! Used to be good now it’s crap!
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Dom
(@DominikElmiger) reported
@virginmedia That seems like an easy way out though, simply updating the fix date. The whole street is impacted. Can you give me a real ETA?
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Beverley
(@Bev280165) reported
@virginmedia Yes please. I took out a new 1gb built package last week and was promised boosters to help with the WiFi speed,n they have never arrived. Our download speed is less than the minium advertised. After speaking to 7 agents online and by phone this is still not resolved.
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Dan
(@_DanJbh) reported
@virginmedia @NetflixUK I promise you now, you will have nothing but grief joining these. Don't bother I was meant to have a delivery which got cancelled 4 times by these. Brilliant way to treat new customers. Cancelled and going elsewhere 👍
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phos pero
(@PeroPhos) reported
@virginmedia I'm I want your CEO or a high manager to contact me by the end of the day for these issues. If not I'm taking this further
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Rachel Murphy
(@RahRah0405) reported
@virginmedia I've spent a total of 5 hours on the phone to them, was promised a call back for a manager four days ago and heard nothing. I've spoken to every department and they keep passing me from pillar to post. I've spoken to home movers, customer service, cancellation team and complaints