Virgin Media Outage Report in Sidcup, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sidcup, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sidcup and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Sidcup, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Camden Town, Mitcham, Croydon, Islington, London, Dagenham, Bermondsey, Lewisham, Hackney, Grays, Leyton, Tower Hamlets, Eltham, Gravesend and Upminster.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| Mitcham |
Internet | |
| Croydon |
Total Blackout | |
| Islington |
Wi-fi | |
| London |
Internet | |
| Dagenham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sidcup, England
Latest outage, problems and issue reports in Sidcup and nearby locations:
-
Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia John I have sent a text as you have advised I don’t want to leave Virgin I have been a customer for many years however it’s very frustrating not being able to get a signal in my home
-
Chloe Elizabeth
(@ChloeLizzyRead) reported
from
Hextable, England
@virginmedia hey there, broadband has been extremely temperamental this whole day, this morning it was completely down then after a few resets I’m only able to achieve a connection on certain devices, would like to resolve this issue ASAP !!
-
Erik
(@seldnfoodie) reported
from
Camberwell, England
We won our case against @virginmedia for refusing to refund our money after they failed to cancel our landline. They owe us £321 and today they say they "can't refund due to #COVIDー19 so they will apply the credit to our account." Oh no you won't! Another poor #Virgin brand
-
David A Byron
(@divadnoryb) reported
from
Grays, England
@virginmedia I cannot express just how disappointed I am with your service. My broadband has been dire for over a week now. Constantly dropping out, slow speeds and just not fit for purpose. First thing I’m doing is switching providers when this is all over. Never again virgin..
-
Simon Kimber
(@simoneats) reported
from
Hackney, England
It’s bad enough that I can’t see friends and family (or frankly anyone) at the moment, but my @virginmedia internet connection is so bad these days even virtual catch ups are a struggle 😔
-
Craig Sullivan
(@OptimiseOrDie) reported
from
London, England
@virginmedia It’s back now but was out for about 36 hours in this area. Service kept dropping (I know, I checked the router logs). Hope you keep it running!
-
Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia can confirm that there is an ongoing works in your area to improve the connection. This has started yesterday night, but we don't have an estimate time for the fix. I also have checked that there is no nearby tower to get a connection from, so we don't have to do any troubleshoo
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@adhawkinsgh @virginmedia Nor me. It is still bad though. And also as you say latency and dropouts.
-
Stephen Anthony Davids
(@SADLondon) reported
from
Stratford, England
I work with underachieving students with acute behaviour issues. I am unable to offer my services online due to @virginmedia being down now for the 3rd week in E15. Justify this!!
-
Rob K
(@robtrs) reported
from
Hackney, England
@virginmedia my connection keeps randomly dropping all day today and has been for a week or so. Can’t test the connection when it happens (no Internet connection) but your service status says you have no issues. This is very frustrating #virginmediadown
-
Dan Hall 🏳️🌈
(@LimehouseDan) reported
from
Lambeth, England
@virginmedia Seems a bit cheeky showing a Zoom call with lots of users when I understand from friends that your services are so slow this is in fact impossible.
-
James Marsh
(@JamesMarsh1974) reported
from
Crayford, England
@virginmedia @adhawkinsgh I'll be going same way in September too. VM too pricey and too outage prone. Also poor modem/router.
-
Dean Porter
(@Deanporter_84) reported
from
Bromley, England
@virginmedia can someone please respond to my previous tweets- I have moved and still haven’t managed to cancel my services
-
Antony Jardine
(@antonyjardine) reported
from
Lambeth, England
@virginmedia I just asked for a booster so I can do my NHS work from home. Looks like you have signed me up for an unwanted 12 month contract extension, as part of it, without telling me at any point. Cancel this now please!
-
Ben Loten
(@strangemuseum) reported
from
Plumstead, England
Number of times I’ve been on the phone talking to a robot at @virginmedia about their service = 7 Number of times I’ve been involved in a Live Chat with @virginmedia about their service = 3 In three days.
-
Lynda Lynch
(@LyndaLy68271095) reported
from
Stone, England
@virginmedia I only wanted a credit which has now been authorised. Shouldn’t have to ask when you know about the fault. Not good customer service you should automatically apply credit
-
🦥
(@caprettino) reported
from
Bromley, England
ughhh @virginmedia pls sort out your internet connection problems!!
-
Paul
(@paulsullivan_) reported
from
Eltham, England
@virginmedia your wifi is actually a load of shit,thanks for dropping during lockdown making it impossible to do anything online🤝
-
Jonny Baldwin.
(@itsjonnybaldwin) reported
from
London, England
@virginmedia sort your shit out, this is beyond poor
-
Rick Jewell🌹LabourSocialist #ToryBrexit
(@RMJewell) reported
from
Sutton at Hone, England
@virginmedia Why does your outage check at my address say everything is fine when Virgin Media Most Affected Locations Outage reports and issues in the past 15 days originated from: LocationReports London, England2758
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jonathan
(@Jonathan_Croft1) reported
@virginmedia please can you contact me about an unresolved issue??
-
Lorraine
(@RaineMaker888) reported
@virginmedia Wanted to speak to someone direct as more succinct and a better form of comms -I've a lot going on at the moment & have little time. Whats the point in having a team that supposedly deal with this, when they never do?!! Why when I go thru to retentions &no one cares?!!!!!!
-
Andy woolner
(@WoolnerAndy) reported
@virginmedia How do you propose I get a code when I can’t connect to a network?
-
BK
(@red_bk13) reported
@virginmedia internet down again at LE6 0YY.... 3rd time in 2 weeks. Tel support said just wait till tomorrow. Surely you can provide better information than that?
-
Guy Dawson
(@bsdnazz) reported
Currently in a queue to Virgin Business Media faults. The hold music lyrics include You don't let me down and Can you hear me now? Who chooses the tracks??? @vmbusiness
-
Beans On Rob
(@BeansOnRob) reported
@virginmedia I spoke to one of your agents in the middle of March, and they said I'd be sent a new router due to my WiFi issues, at the end of April i called in again because I've still not received or heard anything and they said they'd call me back. Still nothing. Wtf?
-
Julie N
(@Julie_N2612) reported
@virginmedia been trying to get issues resolved from February and still waiting every time I ring they hang up or don't do as promised. Joke of a company
-
Alex Stokes
(@alexstokesy) reported
@virginmedia Thanks.I called the # and the guy said it will have been the retentions team but he can't send internal messages to them & they don't take incoming calls. He put me through to customer services who put me on hold and then disconnected me. What should I do?
-
Lucy
(@lucy_fionaa) reported
@virginmedia Sky Sports Red Button never works on my TiVo box, is there anyway to fix this?
-
Charlie 🇨🇾
(@CharlieCyprus24) reported
@mazzerooni @virginmedia Virgin media are the absolute worst.