Virgin Media Outage Report in Perivale, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Perivale, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Perivale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Perivale, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Enfield Town, Tottenham, Paddington, Croydon, Acton, Ealing, Harringay, Feltham, Hounslow, Islington, Cricklewood, Hackney, Hayes and Hendon.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Enfield Town |
Internet | |
| London |
Internet | |
| Tottenham |
Internet | |
| Paddington |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Perivale, England
Latest outage, problems and issue reports in Perivale and nearby locations:
-
Courtney Lynn Murray née Hauseman
(@Courtneyxx) reported
from
Brentford, England
@virginmedia No idea? can you let us know and provide compensation for a decade of terrible service?!
-
Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
**** Virgin Media and their bullshit WiFi man😒
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia Yes, but every time I’ve tried a web chat with you I have never received a response. I was waiting 4 hours on Wednesday last week and no one answered after the bot
-
Phil
(@Phil_precious1) reported
from
Camberwell, England
It is truly frustrating to be without internet for 5days. You promised 24hrs call back. Never happened. Shameful @virginmedia
-
Ian McKenna
(@ianmckennaftrc) reported
from
Islington, England
It must be time to strip the bearded #TaxDodging #Conman @richardbranson of his knighthood every company called #virgin just rips people off & gives appalling service especially @virginmedia
-
Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia Got someone to call me back. Explained everything very slow and crashes when two people zoom. Will take a week to get someone out only because they think it’s fully broken! I wait with bated breath! 🤔
-
Ben Darlow
(@kapowaz) reported
from
Richmond, England
In the four minutes it takes to join an actual queue for customer support, Virgin Media tell me I should use their website to get help *five times*. I can’t do that if my internet isn’t ******* working, can I?
-
James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
And @virginmedia is down again in N19.
-
Chris Myers
(@CMyersPhysio) reported
from
Kingston upon Thames, England
@virginmedia waiting for over an hour on two occasions - absolutely useless - I wish I had never started using them
-
Karen Sarah Myring
(@KarenMyring) reported
from
Croydon, England
@virginmedia I sent a complaint by email 17th December but not had a reply this exceeds the 28 days on your complaints policy can you help
-
Mike Grimmel
(@mikegrimmel) reported
from
Hillingdon, England
@virginmedia utterly dreadful service which has been deteriorating week on week until today I have 350Mb at the speed of dial up and a TV service that just doesn’t work. Sort it out
-
Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@virginmedia I’ve just received an email from you saying my new package is ready and shows me renewing for another 18 months, this is dispite the fact I called to cancel last week and we’re due to be cut off on Feb 11th. What’s going on?
-
Lewis 🇪🇺
(@lewistullett) reported
from
Hackney, England
@virginmedia Yes please. I'd like to begin a new help desk ticket for our TiVo box. We have reset it numerous times, used a new hdmi cable sent by your colleague and had a signal sent from automated phone line. This needs escalating please.
-
karen butcher
(@karenlilylion) reported
from
Camden Town, England
@virginmedia I just need the service i pay for to work and not to wait 50 mins for someone to answer the phone and not to be lied to that is all
-
Cahal Bannon
(@CahalBannon) reported
from
Hackney, England
@virginmedia is a complete joke. Can’t get even get in the cue to wait for 2 hours on the phone. Online on the website customer service ask function you ask the question and it’s 2 1/2 hours for them to start answering! What can I do to get away from these people?
-
Phil
(@Phil_precious1) reported
from
Camberwell, England
@virginmedia Just signed a new contract and I wanted to retain my old landline but @virginmedia changed my number without informing me, yet my internet is not working. I’ve got deadlines to submit my schoolwork. My girls are also not able to study,
-
Ewa Bakun
(@EwaBakun) reported
from
Richmond, England
After two hours on hold and being switched between agents, I have now been dropped and still have no answers or resolution. Pls how do I get my issues sorted?! @virginmedia
-
Antje Southern
(@noneybean) reported
from
Islington, England
@virginmedia Your customer service tops the worst ever experienced. Paying for top connection and receiving intermittent and weak broadband signal. Hour long waiting times on the phone and evasive explanations. Absolutely shambles
-
Linda Robinson
(@rindalobinson) reported
from
Harrow Weald, England
@virginmedia Have been losing internet connection intermittently for the past 2 weeks and unable to work/homeschool consistently. Is there a known issue?
-
Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
Hello @virginmedia we’ve been trying to get a response from your customer service team about network performance. Emailed and called, but the call was cut off. Help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Kyo
(@realKyop) reported
@virginmedia Hi I think wifi in my area is very unstable as my wifi got disconnected about 2days ago for 30min and today 10:30pm for 15min. This is happening really often these days so want to know if theres any way to improve the stability
-
Ghost.Of.V15c0untL8t0n
(@v15c0untl8t0n) reported
@JamesGLA90 Lest your service isn’t fully down with no warning lols. Virgin Media is down in the whole of the area till 8:05am ah.
-
Mr.E
(@MrKenE) reported
@virginmedia I understand that you teams can only go on what the systems. Is there no one in virgin media who can help by doing a simple call to the pull team company to ask why the works have not been done? why is it not that simple????
-
Gaz stevens 💙💛
(@Gazstevens88) reported
@virginmedia Still taking ages to load and buffering when playing YouTube etc. this is the closest device to the hub so shouldn’t have a single problem
-
Becky Stewart
(@missbeckyx) reported
@virginmedia Crap as usual. I think I’m going to upgrade my box with an alternative provider. Probably doesn’t help that Virgin don’t offer to replace older equipment with newer models
-
Euro Solution
(@Eurosolution) reported
@virginmedia are you ever going to fix the problem in my area, give me the refund you have promised me for months now and actually answer your phone? Your service is shameful
-
Claire Brown
(@claireb_24) reported
@virginmedia C-13032290 and I spoke to another person on the phone who logged an additional Complaint for me, that is C-030422423 the problem is far from resolved and even if the engineer fixes it Friday, I want compensation.
-
A Nonymous
(@Follower10) reported
@virginmedia I got a call where someone said that they have noticed errors with my service and had I noticed anything. Is this a scam call?
-
L3 Red
(@JamieLFC1972) reported
from
Liverpool, England
@richardbranson I experienced the worst customer service ever today from @virginmedia. Can someone explain to me why new customers get a better deal than loyal existing customers? It's criminal in this day and age really isn't it?
-
Bhavesh Patel
(@mrbhavesh_patel) reported
@virginmedia Correct that was one of four issues to investigate - charges for Feb when service commenced second week of March.