Virgin Media Outage Report in Northwood, Greater London, England
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The latest reports from users having issues in Northwood come from postal codes HA6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Northwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Northwood, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Wembley, Radlett, Feltham, Ealing, Acton, Slough, Isleworth, Edgware, Harrow, Windsor, Bushey, Watford, Wandsworth and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Wembley |
Internet | |
| Radlett |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northwood, England
Latest outage, problems and issue reports in Northwood and nearby locations:
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Can't get hold of you by phone so why is my TV pixelating after pausing and recording? Please answer my query or I will be forced to cancel!!
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Hey, my broadband is down. Your website says there is a known service issue. Can you advise when it’s coming back up, as I’m working from home and need access.
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𝐂𝐚𝐥𝐞𝐛 𝐏𝐚𝐫𝐤𝐞𝐫 🚀
(@Caleb_Parker) reported
from
London, England
@virginmedia Yes after a 5 hour outage during a key work time did me it came back up. But I’m more disappointed in the delay in customer service response time.
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia How can you come to do an install on another property and affect a different property and then leave without saying a word or checking they have service knowing full well you knocked out their service.
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Karen Gerardi
(@KarenGerardi) reported
from
Harrow Weald, England
@virginmedia television viewing is painful ! Most channels are scrambled . Been a problem on and off for a month. How do we sort !!!!
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DanielSSmith FRSA
(@DanielSSmith) reported
from
London, England
@virginmedia multiple houses on my street are down but all being told there is no problem and must be with ourselves only. Clearly it's not. Trying to work and home school and can’t today. Se136ew
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @virginmedia So who’s going to fix this? they came to set up stuff for installation to the upstairs flat. I am so 🤬right now you have no idea. I have grading to do and I need my damn internet. I’m really not impressed
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia I did this & the advisor was very rude, I messaged for someone to contact me via your chat function but nobody has
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia My contract hadn’t even started yet! So I will need to cancel
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Kevin F Green
(@hooplingkev) reported
from
Barnet, England
@virginmedia it’s bad enough informing me you’re putting prices up, then today TV/broadband or phone service not working which has cost me £16 for an event I booked and am unable to stream #poorservice #Moneygrabbing
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OD
(@Olivia121994_) reported
from
Harrow Weald, England
@DanGSells @virginmedia Their customer service is one of the worst things about them, seem to have used covid as an excuse to go awol. Luckily their Internet speed just about makes up for it
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia @virginhelp Your engineers came to install on another property and managed to disconnect me I’m in NW area they knew they did this I told them at the time they said they would fix it and they just left without restoring or knocking to say when they would be back.
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginmedia Thankyou for this, but you are now saying Wednesday is the earliest you can comeback and fix the problem your engineers created then and left!?This is now affecting my ability to do my job which is primarily online. I am not happy
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Dawn Cutting
(@CuttingDawn) reported
from
Bricket Wood, England
@virginmedia terrible service, I’ve tried calling and online chat to no avail. You’re blaming Covid but surely by now you’ve sorted out working from home or office. I need to speak to you but you avoid all customers!
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nando
(@locotraveller) reported
from
Windsor, England
@virginmedia hi engineers did a bad job outside my property. The cables are messy and exposed.
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KP
(@kptweetsstuff) reported
from
Harrow Weald, England
@virginmedia nobody has rang me back, how can I get someone to contact me please? Having such a bad experience! You also increased my cost BEFORE my new contract even started!
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SkyFlier6981 RGN RNT
(@SkyFlier6981) reported
from
Brentford, England
@virginhelp @Virgin @virginmedia I’ve been online using my EE data as your phone lines are so busy you are not answering. Online went through the checks to be told there is a problem with your broadband [I know this your engineers caused the problems and then left!] your online offered me Wednesday to fix this!
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catskidschaos
(@catskidschaos) reported
from
Richmond, England
Yay. @virginmedia has gone down. One kid needs online school, Husband needs online access to work, and I have a work zoom call... let’s hope it’s sorted pronto. I have zero tolerance for WiFi nonsense from a company that charges us a fortune!
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Dave
(@BigadeeDave) reported
from
Richmond, England
@virginmedia Picture is pixelating when I record something & also when I pause and doesn't play properly after pausing? Please help!!
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Martin COYS
(@Dusty19646) reported
from
Hillingdon, England
Anybody else have problems contacting Virgin Media about broadband issues, waited on phone for an hour yesterday then said other person has hung up? Is it because I have been a customer to long and should charge my whole TV and broadband package.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jemima ruchat
(@jruchat) reported
@virginmedia broadband and TV is down. Been down since half 10 last night. Now having to use the last of my data which I don't get any more until 2nd of the month.
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Akli Aissat
(@vandelay1987) reported
@virginmedia £8 per day for loss of service. £8 is an insult. I now lose £20 per hour because of loss of service, due to not being able to work. I will leave Virgin as soon as my contract finishes. Disgusting.
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Akli Aissat
(@vandelay1987) reported
@virginmedia How do I get compensation? My internet has been down for an hour and after speaking with support, I have to wait until Friday afternoon for an engineer to arrive. This is unacceptable. How am I supposed to work without internet? Will you compensate my lost wages?
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Locked in
(@zoltrix67) reported
@virginmedia Will hassle Engineer when he comes to fix the none existent fault hehe
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Emily cloono
(@emily_cloono) reported
An hour and a half on the phone with @virginmedia to try and sort out my wifi. This is outrageous. I’ve been an avid customer since the upc days so to be treated like this is sick. Deffo don’t ever reccomend virgin media to anyone. 😡
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Ron Kane
(@ka8895) reported
@LessGrumpy @of_cocker @virginmedia I'm on 100Mbs and occasionally drop to that, been really bad today. I have a VPN that I have to drop if I want to join a Teams call.
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gabe itch
(@gabeitc02739870) reported
@virginmedia Considering every single person on my street has lost landline Signal and can’t make calls I think there might be a bit of an issue 😳
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~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸
(@AdeleCarlyon) reported
@virginmedia Tomorrow afternoon is not acceptable! Everyone just cancel with them! Virgin media is an embarrassment!! #CancelVirginMedia
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steve
(@steve4995) reported
@virginmedia hi I’ve spoken to 10 different people in 3 different departments going on now for 3 weeks have raised 3 complaints and still no one from @virginmedia has contacted me how can I take my complaint to the next level 😡
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Carol Jack
(@CarolJa97549630) reported
@virginmedia You can send me an email address and I’ll send you the detail - you can listen to the calls and look at the chats - I have told your agents that I am awaiting heart surgery and this shocking communication issue is not helping.