Virgin Media Outage Report in Leavesden Green, Hertfordshire, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leavesden Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leavesden Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (41%)
-
TV (34%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Leavesden Green, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Camden Town, Enfield Town, Wembley, Islington, Barnet, Harrow, Hampstead, Welwyn Garden City, Stanmore, Hemel Hempstead, Harringay, St Albans, Watford and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leavesden Green, England
Latest outage, problems and issue reports in Leavesden Green and nearby locations:
-
𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Why am I seeing this message @virginmedia when trying to watch the football on my iPad? I have watched it many times on this device now I am seeing this message .... PLEASE HELP!
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia I reported this over 24 hours ago, after doing your test I have an appointment for Saturday!!!! That’s not a good service, please come back with a better solution
-
Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Engineer booked for Tuesday. I spoke to Ezra on your team who was brilliant in fairness. Very apologetic about the level of service and now looks like we need planning permission to dig up the road to fix the cable.🥴 Thanks for your responses and happy new year!
-
Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia Thanks for responding. My wife and I need several different proofs of address for a visa application so we really need it written down. Is there no way this can be produced?
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia Today it’s back to normally, but tonight it will most likely go down again, since this has been the trend since Xmas eve
-
Matt Davies
(@TohottoTrott) reported
from
Harrow Weald, England
@virginmedia any idea how long the broadband is going to be down?
-
Daniel W
(@damawa42) reported
from
Camden Town, England
Bizarre help bot from @virginmedia - do you really think it's acceptable to ask for my bank account sort code when verifying my details?! How about you... just don't ask that.
-
Foss
(@fackjossey) reported
from
Camden Town, England
@virginmedia our cable doesn’t fit as it should (we were told an easy installation and just the box is required), and my partner is getting no response from anyone to help...? Just moved into a new flat with no wifi now so not ideal
-
Alex Lewis
(@alewis2106) reported
from
London, England
@virginmedia Thank you for your reply. We had a technician out over 5 weeks ago to check the landline. He told us the cable in the road was damaged and it would take 10 days to fix. That was nearly 6 weeks ago and we have heard nothing since and can’t get through to your customer services.
-
Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
No #Virginbroadband in #Edgware @InsideEdgware #HA8 anyone else having a problem? @virginmedia
-
Mark Phillips 💙
(@Mark_Phillips66) reported
from
Camden Town, England
First morning back at work, and true to form #virginmedia have underlined their uselessness with no broadband in NW5. They want to increase prices, yet do not provide a decent service - how am I meant to #workfromhome ?
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Ok so says issue now fixed could tell they were working on it as lost tv and then internet came back for 5 mins, but now no internet again? So issue not fixed can you contact the engineer working on it to say not fixed ASAP please
-
Ollie Toogood
(@OllieToogood) reported
from
Islington, England
@virginmedia still waiting for my call back re my complaint C-291120591. It is ridiculous one has to wait so long for a phone call, it’s not I require an engineer to attend!!! Is this your example of customer service? Joke
-
Russ
(@rusblake) reported
from
Hillingdon, England
@virginmedia No change to devices being used, it starts to slow down from 500 to 30 between 9-11pm then nothing at all for around 30mins then back up.
-
Alex Lewis
(@alewis2106) reported
from
London, England
Does anyone know of a service worse than @virginmedia? Our home phone went down 5 weeks ago and we were promised an engineer in 10 days, yet still no one has come. I have tried ringing the customer help number a number of times but after about 1 hour 15 mins it rings off. Help!
-
Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
-
lisa sibley
(@citigirly) reported
from
London, England
@virginmedia hi have had no internet since this afternoon, a fault ref did come up but just received text to say fixed but still no internet ref Fault Ref: F008694497 can you help? I have tried re booting
-
linda holmes
(@pussinpjs1) reported
from
London, England
@virginmedia Thanks couldn't help and I have stopped waiting. All I wanted to was change my password as I had forgotten it 🙄😕😔
-
Mike Neale
(@Mike_E_Neale) reported
from
Hillingdon, England
@virginmedia I have managed to add my wife's name to our electricity & water bills without a problem & know it is possible with other companies. It must be possible - it is perhaps just the choice/policy of Virgin to not allow this. Is there an email/tel I can contact to take this further?
-
Ssb316
(@ssb316) reported
from
London, England
@virginmedia Are you able to remove all registered devices from my Virgin TV Go account? Searching online it looks like there is a bug on the system, which requires Virgin Support to remove the devices.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
geraint owen
(@geraintowen) reported
@virginmedia I got a call on my mobile and the person said, ‘hi, I’m from virgin media. You know that your internet service is not secure.’ I said ‘you don’t know what service I use’ and they hung up.
-
1LegLite
(@1LegLite) reported
@VirginMedia Regards you subjecting your customers to sales/support staff we can barely understand and who clearly can't interpret English. Please contact whoever you need to and ensure that my promised call back regards complaint reference C-2907221316 is from somebody English.
-
Whartypig Gaming
(@whartypig) reported
@virginmedia service down in WF10?
-
Alex 🇾🇪
(@K33NES) reported
@virginmedia Thanks for responding however no offers or packages are available via my virgin media account I am only given services I can add to my account. I cannot understand how a new customer is entitled to a better offer than an existing one. How does the texting system work?
-
Gareth Mitchell
(@GarethM1tch) reported
@virginmedia joke of a company with absolute shocking customer service. 3 times I’ve seen this now… *Kevinne* Just to let you know I'm not going to be at my desk for the next 60 minutes as I will be having my Lunch, don’t worry I'll respond to you as soon as I'm back.
-
Nikki Hyder
(@Nikki_Hyder) reported
@virginmedia Apparently I have a pre installation visit on 5th (I had one last week, not sure why I need 2) and install on 18th August. I need the Internet for work, how are Virgin going to help with a temp solution?
-
Omaru
(@kuatoring) reported
@virginmedia bit of a topsy turvy one, my router stopped working halfway through the day, powered off/on ran diagnostic. Then called helpline, who ordered a Technician for 4th August. But I unplugged the other cable and restarted and its worked. Do I need to wait 24hr to cancel?
-
Kishan Mavani
(@MavaniFamily) reported
@virginmedia I have just spoken to customer services and been advised a manager is too busy to talk to me whilst being on the phone for 1hr, to get nothing but lies and excuses about your service. I have requested to cancell this service with you.
-
Jo Robinson
(@Jo_Diver) reported
@virginmedia I would love to know how you 'tried to contact me' regarding my complaint.Neither my home phone or mobile show you have called but you sent me a text message telling me to call, and what option would you like me to select? Awful customer service option isn't there!
-
Jack Riding
(@JackRiding6) reported
@virginmedia why lie? I raised a complaint then l received a text message which said you trying to reach me over my online complaint. Even stated a phone number which the priority specialist team. Wrong it's same number everyone uses no priority whatsoever. You lied