Virgin Media Outage Report in Leavesden Green, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Leavesden Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leavesden Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Leavesden Green, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hatfield, Finchley, Bushey, Watford, Enfield Town, St Albans, Camden Town, Holborn, Wembley, Radlett, Hemel Hempstead, Muswell Hill, Greenford and Islington.
City | Problem Type | Report Time |
---|---|---|
London | Internet | |
London | Total Blackout | |
London | Internet | |
Hatfield | Wi-fi | |
London | Total Blackout | |
London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leavesden Green, England
Latest outage, problems and issue reports in Leavesden Green and nearby locations:
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' for several days now and getting nowhere. Keeps saying it will refer me to the correct team but that never happens. Going to give your 'Broadband' one more try with a new router if I can never get through to you....
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Chris Fields
(@FieldsyUK) reported
from
Chorleywood, England
@ItsDaveClayton @virginmedia Mesh Wi-fi is the only way Dave. Most ISP routers are a bag of crap, turn their wifi off and use an external mesh system. Obviously if you’re getting 12Mbps wired at the router you’ll likely need to speak to Virgin.
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
Great. @virginmedia ‘Improving service in my area’ by cutting broadband signal without notice. Makes working from home near impossible. Awful company.
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Paul Pixton
(@ppixton) reported
from
Tottenham, England
@virginmedia Hey, can anyone help?
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Mark Phillips
(@Mark_Phillips66) reported
from
Camden Town, England
@virginmedia Your phone line told me you are working in our area and that signal will be affected until 3pm. Completely unacceptable.
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Michaela
(@MickeyMullins11) reported
from
Hillingdon, England
@virginmedia just witnessed the most outrageous and aggressive driving by one of your employees. I would have provided the number plate but they were so close I couldn’t note it down. Undertook multiple cars and almost caused a crash with a lorry on a roundabout. #awfuldriving
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Emma Jude Harris
(@HeyEmJude) reported
from
Tottenham, England
@virginmedia It’s now saying November 19th for one of two issues and 18th for something to do with tv. Considering I haven’t had WiFi since last Wednesday this is outrageous.
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia I have been on your SMS 'help' line for several days now and have yet to be referred to the correct 'team'. If I cannot order a new router soon I am just going to give up and book the BT guy. I thought a Virgin was something that was NOT ******!
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oly barnsley
(@olybarnsley) reported
from
Islington, England
@virginmedia #broadband in the N4 area is really slow every weekend. I pay to have a good service. I need it for work. Please explain?
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Yes. It keeps going down. On/off. And yes an engineer should be having a look at. Still it’s annoying, I need connection to be able to work
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Janette Leaf
(@janetteleaf1) reported
from
Hertfordshire, England
Internet down for ages yet again. @virginmedia kept us on hold for over an hour then cut us off at 21:30 and call centre closed. No internet. No service. No use at all.
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Rixy
(@AshleyRix1) reported
from
London, England
@virginmedia your internet is a disgrace I’m defo leaving use tomorrow every single day I have problems with use and I don’t do anything about it constantly taking money every month and I don’t get what I pay for
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Mark Cairns
(@CameraCairns) reported
from
Islington, England
@virginmedia Day 4 on the SMS 'help' line. Endless endless repeats of 'lets get you through to the right team'. PLEASE GOD JUST SEND ME ANOTHER ROUTERRRRRR!!!!
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David Farrer
(@DavidR_Esp) reported
from
Barnet, England
@virginmedia Can I exchange my useless Hub3 for a new Hub4 please? So I can have broadband that doesn’t drop out every few minutes. #help #WiFiWilderness
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia We have no broadband as of midnight, in London N3. Your status says no issues but rebooting router does not help. Can’t get through to anyone by phone or message and we are very dependent on internet right now. Please help.
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OfficalJatman
(@Officaljatman) reported
from
Hillingdon, England
@virginmedia Actually I got held up with work. What's the quickest place to order a sim card? As your website is having problems on the login section?
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Natalia🇮🇹🇬🇧
(@nut_ge) reported
from
Camden Town, England
@virginmedia Nope It’s down again now! #virginmediadown @virginmedia what the heck?! Please fix it asap I need to work!
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Ian Williamson
(@StMirrenDaft) reported
from
Tottenham, England
@virginmedia what's going on in N4? Internet is down constantly
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Robert Frame
(@hiaw61) reported
from
Hatfield, England
@virginmedia and still NO RESPONSE but I’ll still pay your extortionate monthly fee for what a crap service and a non existent customer service
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David scilly
(@DScilly) reported
from
Islington, England
@virginmedia in Islington and have just been booted off a call on an internet issue after being on hold for 90minutes. Only two songs (both awful) as hold music is about the end of my tether. Try picking up the phone. Feel like I’m in the 1940s!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Sangdraken
(@JamesRHZero) reported
@virginmedia Considering how bad the service has been for the past few weeks since the recent """Upgrade""" I'm really not supprised. Some good old weapons-grade bullshit.
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SWight
(@SQW103) reported
@Suepro38 @guardian @virginmedia Yes, tell people ringing in that there is a national outage instead of telling us to check cables etc, wasting time.
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Eugene Reisch
(@EugeneReisch) reported
@virginmedia Appalling customer comms as always.
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Matty Smith♿
(@Mattman1272) reported
@virginmedia We know you’re aware of the issue, we want to know what that issue is. Have you been hit with a cyber attack? Internal sabotage? You have a responsibility to be a lot more forthcoming. Vague tweets like this will encourage me to cancel my contract
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Lateralleap
(@LateralLeap) reported
@virginmedia Your status site is also down. Did you make the classic mistake of hosting it on the same infrastructure that it is monitoring? Or did you not build it to scale with the number of upset customers who are trying to find out why their services are down? Either way, it's pathetic!
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therealGazwad
(@therealGazwad) reported
@virginmedia Twice in 10 days this goes down o the day I actually need to rely on the stupid thing. Even the 4G failover has failed to work every time. Domeone needs to fiscuss this with me but guess what gappens every time I call...
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Ashley
(@brumtown_tx) reported
@dhrutishah @virginmedia The emergency phone you have been given would be for emergency services by the way
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Phill ⭐⭐⭐⭐⭐⭐
(@saprobie) reported
Just as I'm about to leave for the office, #virginmedia fix my Internet. Excellent timing 🙄 It was probably DNS.
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Jo #NHSpay15
(@Joupnorth) reported
@virginmedia Rang at 7.15am to be told after your robot run tests there wasn't a problem! I'd suggest you give a good will payment to all customers! #outofcontract #VirginMediaoutage