Virgin Media Outage Report in Leavesden Green, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Leavesden Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Leavesden Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Leavesden Green, Hertfordshire, England
The most recent Virgin Media outage reports came from the following cities: London, Hampstead, Wood Green, Finchley, Cricklewood, Islington, Belsize Park, Enfield Town, Bushey, Watford, Harringay, Hornsey, Wembley, Hatfield and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Wood Green |
Internet | |
| London |
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| London |
Internet | |
| Hampstead |
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| Wood Green |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Leavesden Green, England
Latest outage, problems and issue reports in Leavesden Green and nearby locations:
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Paul Lewis
(@paulstevenlewis) reported
from
Islington, England
@virginmedia how do I connect to London Underground WiFi now you have turned off your own hotspots? Hopefully you are not just depriving all Virgin Media customers of the service! Especially as you are putting all your prices up!
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Brenda
(@joybrenda) reported
from
London, England
@virginmedia help why have you made it so difficult to log a landline vault on line. Need to call, as line out of order since friday. I am certain it's systems fault as display message I have seen on previous occasions.
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Burnley Dave:Not woke just human.💙🌈🍺🇪🇺
(@tlcko1882) reported
from
London, England
@journokeith @virginmedia Good as in they acknowledged your existence was what I meant. That's how their "customer services" is set up, they don't have the staff based in the UK to deal with it and all they can do is what they are doing.
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Adam Farnsworth
(@farnsworth_adam) reported
from
London, England
@virginmedia It’s appalling they can act so quickly What about the speed issue?
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The waving mechanical roadgoat™
(@silvergoatish) reported
from
Enfield, England
@virginmedia why can I not get through to speak with your customer services? The 1st time, the call centre cut me off. 2nd time the phone options didn't work. Your online Quick Pay is not working. I just want to pay my broadband bill 🤷🤷🤷
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🆎
(@_Brady1_) reported
from
London Colney, England
@virginmedia Why are my sky sports channels not working but others are , getting error CS2004 . I’ve reset the box numerous times and checked the cables .. on my other box in another room all channels working fine ??
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PCPresenter
(@PcPresenter) reported
from
Hemel Hempstead, England
@virginmedia Any chance you can DM me about an issue? Trying to find an avenue to contact you through the website is shockingly ****. What's the point of having an option to contact when it's impossible to find it??
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Bhavin
(@Bhavinmaru2020) reported
from
Hillingdon, England
@virginmedia I am loosing signal intermittently. Not great!
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Annie Caird 🌻
(@AnnieCaird) reported
from
Islington, England
@virginmedia How long have you got? I have just sat down in a restaurant to cry on a friend’s shoulder. The nice server said, “how are you?” I just burst into tears! Seriously. My disappointment is palpable. I want to go back to @BT
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Mustakim.
(@Mustxkim) reported
from
London, England
Virgin Media moving weird. My wifi is working but for certain things. YouTube, IG, Disney+ is all fine but Safari, Twitter and other apps ain’t working. Fix up man. I ain’t paying all this money for daily issues @virginmedia
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Ken Williams
(@portishair) reported
from
Hertfordshire, England
@virginmedia the sky sports picture quality is unusually poor today.
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!
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Kathy B
(@KathyB05775264) reported
from
Tottenham, England
@virginmedia my internet is down. Is there a problem in the N18 area
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Vijay Jois
(@vijayjois) reported
from
Mill Hill East, England
@virginmedia what is the problem with #broadband this morning?
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia can you give me a direct number to call to cancel my contract. I've used whataspp / webchat and spoken to two people in last 24 hours - but to no avail.
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Thomas Pirouet
(@ThomasPirouet) reported
from
Chesham Bois, England
@virginmedia is everything ok with the network today? Router has been flashing red on and off all morning, really intermittent connection however nothing shown on the service checker. Done the usual unplugging of the router, checked cables etc however still flashing red, then…
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Luther Blissett
(@LutherB40510976) reported
from
London, England
@virginmedia what is the number for your complaints department? It seems impossible to actually terminate my contract with you. Am I in the Hotel California?
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Roger Highfield
(@RogerHighfield) reported
from
London, England
@virginmedia My broadband is down again - area21. Any idea of when it will be fixed?
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marco salamone
(@marcones87) reported
from
Haringey, England
@virginmedia n22 London still down… this is unacceptable at least 3 times per week..
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John Sanderson
(@SanderjoJohn) reported
from
Barnet, England
@MartinSLewis @bbc5live Had replacement windows from a local company 18 months ago and they were excellent but I will tell you the worst people I have ever dealt with - Virgin Media, even worse than British Gas used to be.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Splashy
(@lord_splashy) reported
@virginmedia Hi there-a quick update no call back from my 14th call despite being reassured I would have a call. We’re it not for fact I need your decent internet for medical equipment I would be looking elsewhere. Can someone pls help and call me back! #virginmedia #virginmediafails
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Sir_Twill
(@SirTwill) reported
@virginmedia I received a hub 4 today, but the fan is running at 100% and making an ungodly amount of noise. We're unable to use the room the router is sat in. I've been in the queue for live chat now for over an hour. If you could help in anyway that'd be awesome.
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Andy Huntley
(@AndyWhiskyBA) reported
@virginmedia I had to call customer services again and an engineer is coming out on Thursday. The 3rd engineer in the last month. The guy I spoke to said the fault is outside and not in my home. I hope they finally fix it 😞
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Chris Yianni
(@ChrisYianni) reported
@virginmedia I have now. Doesn't change the fact that I can't work from home for the next couple of days because the internet service I'm paying for is so unreliable. Good job I'm able to go into the office really.
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Andy Huntley
(@AndyWhiskyBA) reported
@virginmedia He doesn’t know, he checked my connection and said there was no signal coming into my property which makes him think it’s outside. That’s all I know
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Wizz
(@Wizz57058652) reported
@bt_uk Doesnt matter now, I'm going ahead and cancel because I'm rejoining virgin media BT have been great, zero issues but the speeds you offer in my area which is the most populated in Grimsby just isnt enough thesedays In 2022 you really should be offering more than 70mb/s
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DBM Motion Graphics
(@madebydbm) reported
@virginmedia Thanks for your help. That means it's now taken 2 unanswered phone calls, 2 Twitter convos, emails, WhatsApp chats and now a forum, just to get to this stage! #virginmedia Not your fault obvs KW but what a pain!
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Tony Holmes
(@TonyHolmes4) reported
@virginmedia Yes, likely so. Meanwhile, neither of the 2 agents that had arranged to call me (one Friday 12th, one Sat 13th), have managed it today. I think one of them asked about giving a "positive review" - well, yes, I'm positive, this IS crap 'service'.
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Gunner Zo
(@GunnerZo) reported
@virginmedia Been to cinema and back and it’s still not working
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ThatPRchap
(@thatprchap) reported
@virginmedia truly is a textbook study in bad customer service.