Virgin Media Outage Report in Iver, Buckinghamshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Iver, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Iver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Iver, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Bracknell, Slough, Maidenhead, Wembley, Richmond, Kingston upon Thames, Hounslow, Burnham, Harrow, Southall, Greenford, Stanmore, Bushey and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Iver, England
Latest outage, problems and issue reports in Iver and nearby locations:
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Deborah Maclaren
(@MaclarenDeborah) reported
from
Richmond, England
@virginmedia No. It's an intermittent problem so is currently working. The message that goes out on the phone line ( when I call in to report when it ISN'T working) says Iit's a ''complex problem' . This is frustrating as your customer services ( appalling) said it would take until Sept 9 th
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
Another evening of @virginmedia broadband not working properly ... that’s about 8 days now it’s cut out several times through out the day! Think it time to cancel the contract!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia I find it insulting that you infer it is a problem my end! Once again, the level of customer care is dreadful, and no fixing of the actual problem that we pay a monthly premium for!
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
@virginmedia Sorry to say that I contacted your online chat, but they offered no significant update other than 9th Sept for a fix and no offer of compensation as I am not experiencing a total loss of service. Not happy at all.
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kevin lansdown
(@kslansdown) reported
from
Richmond, England
@virginmedia Many thanks for your help. I was finally able to get them. ... it did take a week and a lot of wasted time though
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Darren Woodward
(@woodywatford) reported
from
Croxley Green, England
@virginmedia Rang that number, said there wasn’t much they could do. Re did my package as it is currently, and it was £2 more than what I got quoted on Saturday. So just over £30 a month more staying with you. Thanks for trying to help
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Mitchell Feldman
(@feldmannews) reported
from
Bushey Heath, England
@virginmedia my broadband has been down since yesterday and I’ve subscribed to text alerts for updates. Ironically no updates received so I can only assume you need your network to work in order to send them! Come on Virgin, this is unacceptable service.
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Gary Lager
(@Garrardinho) reported
from
London, England
@virginmedia Can you arrange for one of them to call me tomorrow to resolve as it's a very simple issue but not one I can sort out through your automated service and I don't appreciate being messed about because someone's near the end of their shift.
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Geoff Speed
(@GeoffSp) reported
from
Ealing, England
@richardmeade13 @virginmedia I understand your pain Richard. We’ve had same problems & now knocked Virgin on head
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
@virginmedia Yes, the old rule of “turn it off and turn it on again” is not a fix.
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia still no internet. Very annoying Saturday evening. I have done every single thing advised, have it plugged in by Ethernet at the moment but it still is not working 🤬🤬
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia Unfortunately the guy just put the phone down on me and that link is not working!
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia @virginmedia it goes on, we have had no Internet for 3 months, that’s finally been fixed and now no TV, and I am still on the line, 58 minutes, not sure where the guy has gone, I’m not putting the phone down!
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Abi ن
(@abivedder) reported
from
London, England
@virginmedia please help, my box won’t work, I can’t watch anything, been sat here for over an hour trying to fix it. So fed up with virgin internet.
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paul davies
(@ayestawnie) reported
from
Hillingdon, England
@virginmedia got no TV, Internet or phone please help got code W02 on my TV
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Amanda Davey
(@Amanda_Davey12) reported
from
London, England
@virginmedia The link was broken, I have made a complaint online, you do have my phone number however, as our technology provider, someone should have called!
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Grant Baartman
(@gb20man) reported
from
Bracknell, England
Intermittent network service from @virginmedia again, seems I need to use my reliable personal hotspot from @VodafoneUK - at least I have a fallback plan.
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William Pope
(@PopePower) reported
from
Harrow Weald, England
@virginmedia Still waiting for you to reconnect my internet after 8 days... Incredibly lax security - your team informed me that someone called you to set internet up with my address (mistakenly), and you then disconnected our account without warning or notice #wtf #lostearnings
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Jewmie
(@JamieSenitt) reported
from
Richmond, England
@virginmedia Says no known issues, which is what is has said for 3 days. But if that was the case my WiFi, and other people’s in the area, would not be cutting out constantly would it!
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Robin
(@mistergrainger) reported
from
Brentford, England
@virginmedia No, it's ok today though I got a fairly chocolate teapottish response from @LinkedInHelp 's support case mgt peeps. Am keeping a watching brief
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Sims
(@mantha_1976) reported
@virginmedia I've done all the home test multiple times and that suggests it's not recognising the hub is connected which it is which suggests a problem with the hub or the cables replacing those is simple and more cost effective than an unnecessary engineer visit.
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Lesley Frame
(@FrameLesley) reported
@virginmedia 4/ would need new ones. I have never been informed of this and the engineer who visited didn't say.The adviser I spoke to last week didn't say this.I am not happy, especially with the way I have been spoken to.I would like someone to call me, who knows what they are talking about
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Sam Sims
(@mantha_1976) reported
@virginmedia I cannot wait till hubby is COVID free to get the internet back as my studies are 100% online I am agoraphobic and have other issues which means the internet is my only connection to the outside world
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Martyn Butler
(@Martyn_Butler) reported
@virginmedia That was an altogether better experience than the first call - why they never referred me I will never understand - all I got was Computer says NO - whats the dead mans password?
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john linney
(@jplinney) reported
I've been a @virginmedia customer for years. Paying for the highest package. In my time of financial insecurity I called today to reduce my package. Taking away pretty much everything except internet and basic tv and only knocking off £10. (Making my bill £75 a month) #awful
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Stuart
(@StooLawl) reported
@virginmedia The web chat solved the issue about the direct debit I had. The account is the same though. Originally phoned to get all changed over a few days ago but then today she got a text about the PAC code
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Catherine
(@C4ther7ine) reported
@virginmedia just wondering if your call centre has been evacuated? I've been trying to cancel my account via WhatsApp. After 30 mins refusing your expensive upgrades, it's been another 50 waiting for someone to do the cancellation. Where are all your staff?
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Sam Sims
(@mantha_1976) reported
@virginmedia Than dealing with a customer who is trying to be polite but is sick of awful service from virgin.
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Sam Sims
(@mantha_1976) reported
@virginmedia You don't even know if it's a fault in the house as no one has run the tests other than me you don't know where I live or anything honestly if awful customer service was an Olympic sport virgin would win gold every time
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Dudley Gray
(@dudley_gray) reported
@virginmedia Now I have just received emails from O2 saying thanks for the order. Youve now signed me up to a sister company with no permission. Wtf is going on