Virgin Media Outage Report in Iver, Buckinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Iver, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Iver and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Iver, Buckinghamshire, England
The most recent Virgin Media outage reports came from the following cities: London, Twickenham, Ealing, Bushey, Acton, Walton-on-Thames, Hounslow, Watford, Feltham, Wembley, Slough, Surbiton, Radlett, Isleworth and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Twickenham |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Iver, England
Latest outage, problems and issue reports in Iver and nearby locations:
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deborah norton
(@deborahnorton1) reported
from
Richmond, England
@virginmedia down again your service is hopeless
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia seems to be an issue in Twickenham with broadband. Signal just disappeared. This happens far too often. Your service & coverage is terrible
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Mahdi 🏴
(@mahdi) reported
from
Kingston upon Thames, England
Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
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Alan Back
(@ARBack1) reported
from
Richmond, England
@virginmedia is there still a problem with the service in TW1. I have had no broadband since 11:00?
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Bobby
(@bobby_media) reported
from
Kingston upon Thames, England
@virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia AGAIN, my Virgin BB and telephone are down or operating erratically in my area of London W5 1JG. I can't even phone to enquire nor register for credit due to loss of service. This is terrible.
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
Hey @virginmedia I forgot how awful you were when it came to anything other than collecting my direct debit. Apparently you don’t have a complaints dept, genius, and after 4 calls to you today totally around three hours, you cut two of them off during the musical interlude!
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Phil Stacey
(@PhilStace20) reported
from
Windsor, England
@virginmedia Yes still on the phone with you guys. I hope the new house owner’s not reading this as they can use my services to their heart’s content until I can provide a transferable address. Very very poor @virginmedia
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Konstantinos Veves
(@k_veves) reported
from
Ealing, England
One more time that @virginmedia network, proves to be unreliable.. How can an IT professional possibly work like this? If you have to restart your router all the time, change Internet provider.. Unacceptable #VirginMedia
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ALASTAIR DUNS
(@alastairduns) reported
from
Richmond, England
@virginmedia Apparently there are known issues being dealt with. According to your website should be fixed by 1500
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
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Sarah Merry
(@skmerry) reported
from
Esher, England
@virginmedia Need to speak with someone about charges you are billing me for on an account that was cancelled in May. I’ve had no luck with your customer services.
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia It’s more about how this can’t be dealt with online and spending a busy day trying to get to talk with someone who actually can help. #Disgraceful #expectedthis
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@denman79 @virginmedia The irony is that @virginmedia are more like the Pistols -‘No point in asking you’ll get no reply’ and they seem ‘Pretty Vacant’ but ‘Never mind all that…..’ can someone please take some responsibility and ownership that seems to be sadly lacking atm
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia Thanks I’m currently doing this now. So on the ‘phone once again for around an hour and been passed over and back and STILL no outcome a d still holding. Just waiting for the line to go dead as previous. When does a customer give up and just leave this shower for good?!?!?! 🤬🤬
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Malcolm Todd
(@mkmtassociates) reported
from
Harefield, England
@virginmedia Not helpful. Service checked no issues but still had to call this morning as on internet. Down again this afternoon. Spend more time working though the phone than using a load for internet service from virgin. What a waste of money.
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Phil Stacey
(@PhilStace20) reported
from
Maidenhead, England
@virginmedia It about moving house. As Virgin is unavailable at the new residence and the move is only temporary I was told in two separate calls that I could ‘freeze’ my account and now it’s come to it it seems that I have to keep paying whilst not receiving any service or buy myself out!
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Hasnat Ahmed
(@hasnat2002) reported
from
Ealing, England
@virginmedia I'm sorry, without phone or Broadband I'm not able to confirm anything except that I don't have the service....or the service is being intermittent.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Julie Bain
(@Julie_bainx) reported
@virginmedia Hi sorry I’ll be working...Hopefully they can resolve the issue tomorrow.
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andysmellor@gmail.com
(@andysmellor) reported
@virginmedia There is no Netflix box…..I think that is the problem. VM have not connected me to free Netflix even though I have it in my package. How can you sort this out for me??
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mykal
(@crohnscannon) reported
@youfibre why is your broadband the least reliable I have ever had. It’s down, yet again. I never had this much chew on with @virginmedia and they were appalling.
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ⓅⒶⒷⓁⓄ™️
(@Razz70) reported
@virginmedia ive just been sent an o2 Sim, how can I keep my old number? Please help!
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Kitty Wright
(@kittywright128) reported
@virginmedia Yes, and was told that 21 of my devices had issues - mostly “very weak signal”. Meanwhile I’ve seen many reports online that people are experiencing outage issues in my area.
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Jackie Pathay
(@JPathay) reported
Second @virginmedia outage this week. I’m supposed to be facilitating online training this evening, final session of a 12 week course 😫
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Kim Elliott
(@kimbococo1973) reported
@virginmedia what an absolutely shambolic company you are, your customer service is disgraceful, you feed your customers lie after lie, close complaints even when they shouldn’t have been, you do not send customers the data you hold about them that they’ve requested #GDPR
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NDM MacLeod 🏴🇺🇦
(@NeilBriogaisean) reported
@virginmedia And I only got that engineer after I complained to the fellow who came to pick up the old router. I want to write a complaint - is there is link to take me to a webpage to make that complaint. I have the top package and out of contract. I am infuriated.
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Priyesh Chauhan
(@PC_PhotoLDN) reported
@virginmedia About 2 weeks ago. I’ve called your support and logged it with them. Terrible with the lack of support from them!! I used to have constant 100mb but now getting only on average of 20mb after your maintenance.
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Stephen
(@Stephenx777x) reported
@aiv1bct @virginmedia It’s about the money, never the customer. I don’t feel Mr Branson is the same man as he was years ago. I tried to contact him back then to see if I could join him on one of his crazy ideas.