Virgin Media

Virgin Media Outage Report in Ickenham, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ickenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ickenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ickenham, Greater London, England 12/15/2024 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ickenham, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Slough, London, Paddington, Acton, Ealing, Feltham, Hounslow, Cricklewood, Hayes, Hendon, Amersham, St Albans, Bushey, Finchley and Watford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomPaddington Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ickenham, England

Latest outage, problems and issue reports in Ickenham and nearby locations:

  • Hodds229 Jonathan Hodder (@Hodds229) reported from Richmond, England

    @virginmedia broadband continues to be an issue. The boosters you’ve sent haven’t made a difference. Please advise.

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia This issue is now appalling. Now I will not have internet connectivity for at least 3 days. That is unacceptable and I will have to wait until a new router arrives which is shocking

  • derrickbarth Derrick Barth (@derrickbarth) reported from Richmond, England

    @virginmedia That was an old issue from weeks ago. It was fixed. I'm telling you the same issue is happening again.

  • IIXVIIIVII Johnny Alexander Roche (@IIXVIIIVII) reported from Leavesden Green, England

    @itvstudios @virginmedia I’m gunna sue you for mental stress playing that same annoying as **** advert every 15 minutes.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @ThreeUK absolutely fed up of the abysmal service I get with my broadband. It simply doesn’t work. Was promised a speed in the store, ive never even got half. Constantly dropping out. Time to change back to @virginmedia

  • Liv_DigiTales DigiTales (@Liv_DigiTales) reported from Barnet, England

    @cdholdsworth @virginmedia @VirginMediaCorp Same issue for me. Also drops for a few minutes a few times a day everyday NW7

  • seanhannam seanhannam (@seanhannam) reported from Chesham Bois, England

    @virginmedia They couldn’t help us reduce our bill. Thanks. Very frustrating - especially after a total of three hours of waiting to get through to someone. We’re not impressed.

  • JambyButch James Butcher (@JambyButch) reported from Wandsworth, England

    @virginmedia If two hours being transferred around yesterday on the phone from person to person didn’t help us, I’m not sure an ‘automated assistant’ will help!

  • danjpadgett Dan Padgett (@danjpadgett) reported from Wandsworth, England

    . @virginmedia you know it would be great if my Internet didn't disconnect and average of 25 times a day, every day for 3 weeks. Sure makes working from home a challenge. Your support say 'there is nothing wrong their end' I beg to differ.

  • timmymc Tim McLoughlin (@timmymc) reported from Merton, England

    @virginmedia There was but apparently fixed. Not sure I believe that. It’s really slow when I test even after a reboot and webpages constantly don’t load or take a long time

  • BeardAssassinX BeardAssassinX Gaming (@BeardAssassinX) reported from Wandsworth, England

    @virginmedia Sporadic outages and having to factory reset the hub3 when it throws a wobbler the intel chipset inside is **** your network is **** and to make it worse your customer service is **** yet you’ll never admit it you need to get a new hub4 sharpish 😡😡

  • mattylynn79 Matt Lynn (@mattylynn79) reported from Hillingdon, England

    @virginmedia been waiting 5 days for a call back about my package now. Rang 3 times and each time they have “guaranteed” a call back within 24 hours. I know we are in a pandemic but quite shocking customer service

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK

  • Olivia121994_ OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia Search virgin media area signal and itll tell you if they're doing work locally

  • YILDIZ_SAR_HARV YILDIZ SAR - HARV (@YILDIZ_SAR_HARV) reported from Kensington, England

    They cut connection with #virginmedia ,I moved couple of months ago with Hamptons international (Sloane square),Black Africans with British Indian take stuff I report the police,didn't help (SW10 0NH) @richardbranson @BBCbreakingnews @Reuters @DRexplore @nytimes

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @DrEMcNaught @virginmedia They have the worst customer service I have ever known

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia so my services, since being installed have not worked more than they have worked. As first impressions go this is very bad. If this isn’t fixed by this afternoon I will cancel my services as im still within 14 days cooling period.

  • NickLovell_ Nick Lovell (@NickLovell_) reported from London, England

    @virginmedia new broadband install today, was working fine now nothing. Your website won’t allow me to set up my account to check local service. Im an ex virgin engineer so know what to do and check. No Down or upstream signals. Same for neighbours. Get this sorted immediately

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia is down again for our entire block and the CS line is still closed. 3 weeks in a row. No status update and same issue. Not looking good here

  • Olivia121994_ OD (@Olivia121994_) reported from Harrow Weald, England

    @craig_dw @virginmedia This means either the router is downloading an update or your internet connection isn't on 🥴 not useful that that signal could mean either

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • andersoc27 Colin Anderson (@andersoc27) reported

    @0_Toby_0 @virginmedia Terrible service. As soon as we get 1gig in the area imagine there will be mass exodus

  • Leon_Barnett01 Leon Barnett (@Leon_Barnett01) reported

    @virginmedia are actually *************** out of me at this point sat on hold for an hour for you to cut me off! For them to reactivate my box which they told me they had done at 2 o'clock where I spent a further hour on hold to get through! Customer service is ****

  • Sipda Sipda (@Sipda) reported

    @virginmedia It's ok I cancelled my package so no further help needed

  • SirMattDeane Matt (@SirMattDeane) reported

    Got two emails from @virginmedia about competitions but none about my outstanding complaint

  • ukmdg76 Matt Green (@ukmdg76) reported

    @virginmedia @SCMpaul @Dan_Perring I have been trying to contact your service centre for the past few weeks over fibre issues. Probably spent the best part of 7 hours in a queue, gave up after 1 hour last time, its farcical. Losing another customer I'm afraid.

  • WebbyJamesHere JamesWebb (@WebbyJamesHere) reported

    @LoobyLo85887594 @virginmedia Virgin customer service are useless.

  • frankexchange1 frank exchange (@frankexchange1) reported

    @virginmedia down again. Never gets any better.

  • clairebelmont Claire Belmont (@clairebelmont) reported

    @virginmedia Yes. I am going to try get an RJ45 cable w/ USB-C adapter to test wired connection Monday. Speeds are slow afternoons and evenings. At 6am they are good. My sense is you have too many ppl sharing a line. I’ve written to complaints at Custer service. This is not acceptable.

  • maximovalentine Dominic Hartigan (@maximovalentine) reported

    @virginmedia How do I fix an issue if the app doesn’t help and after waiting on hold for over an hour I get cut off. What next?

  • ianjmcd Ian McDonald (@ianjmcd) reported

    @virginmedia sick of the claims of speed i get max 50mb on a 1gb connection never had anything higher than 200mb had samecissue when I switched to 500mb keeps up and I'm not paying another penny