Virgin Media Outage Report in Harrow on the Hill, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Harrow on the Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow on the Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Harrow on the Hill, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Watford, Harringay, Bermondsey, Enfield Town, Camden Town, Ealing, Acton, Bushey, Southwark, St Albans, Wandsworth, Mitcham and Balham.
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Community Discussion
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Virgin Media Issues Reports Near Harrow on the Hill, England
Latest outage, problems and issue reports in Harrow on the Hill and nearby locations:
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RobinShaw58 (@RobinShaw24) reported from Harrow Weald, England
@virginmedia We’ve been having intermittent problems several days a week even after receiving a new router
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Subhendu Dey (@subhendudey) reported from Kingston upon Thames, England
Hi @virginmedia I don't understand I am not under any contract still I am not able to cancel my connection. Can you please why??
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𝕞 𝕒 𝕣 𝕚 𝕖 (@marie_haggerx) reported from Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Alexandra Kirk (@_alexandrakirk) reported from Tottenham, England
Hey @virginmedia we've got no internet in N6, restarted the hub and all that jazz - any issues in the area?
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Scott Gentle (@ScottGentle14) reported from Camden Town, England
@virginmedia I am on the Whittington Estate in N19. Many, if not all of Sandstone have had major issues with no tv or internet whatsoever. It’s not just a day or 2. It’s been off for at least a week. We have engineers out once a week only to be told that the main issue is outside
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Dave Saunders (@DavidoffDonut) reported from Hillingdon, England
On phone to @virginmedia ... ‘You don’t have to wait, you can go to our website to help fix the problem’ Right, the same website that’s telling me there is no fault & that my equipment is working fine despite having no internet for over 24hrs. NEVER join VirginMedia.
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Papa J (@CalfosDrive) reported from London, England
@virginmedia I need a new sim sent to my new address. Haven’t been able to speak to anyone and have no service on my phone. Can someone get back to me.
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Alex Balfour (@adbalfour) reported from Kensington, England
@virginmedia @PlayAvengers @Arekkz Bayta codes???Doesn’t he mean Beeta codes? For ****’s sake can no one speak proper British English any more. People at Starbucks -‘Can I get...’. Others ‘my bad’, ‘different THAN’, ‘a bunch of people’, ‘ON the week-end’, ‘ON Trafalgar Square’, ‘advertizement’ (my son said this)!
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Alexandra Kirk (@_alexandrakirk) reported from Tottenham, England
@virginmedia Hiya, still having connection issues in N6, are there any updates?
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Tigerfeet (@Skibird217) reported from Hillingdon, England
@virginmedia asking yet again for help with my sim swap?? Anyone????
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Alan Back (@ARBack1) reported from Richmond, England
@virginmedia I complained some weeks ago and have received a written response. I want to discuss it but have been holding on the phone now for half an hour. I have just moved house and the service has got worse. I cannot make video calls that is affecting my business
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CALUM GRAY (@Jo_The_Waiter) reported from Hammersmith, England
@DJRustyEgan @virginmedia It’s not speed I have a problem with, it’s all my services are down.. no broadband, no tv, no home phone. Awful service
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Chris 🇪🇺🏳️🌈 (@strutcakes) reported from Lambeth, England
@virginmedia Ok. And on the separate issue of your call centre operative hanging up on me, who can I contact to make a separate complaint? I also then want to discuss either cancelling or downgrading my service as a result of this experience. Please also direct me to the right team.
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Tim Kirkby (@rebmit1) reported from Hillingdon, England
@virginmedia broadband down yet again.... Area 14
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Dominic Sender (@dcsender) reported from Camden Town, England
@virginmedia please advise what is going on in London NW2. Service has been appalling since Thursday and I don’t want to be on hold for an hour to speak to somebody.
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Cordell Campbell (@cordellcampbell) reported from Kensington, England
@virginmedia outage in Kensington....again.
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Eddie🇬🇧🇪🇺 (@Edd1203) reported from Camberwell, England
@jamiepattenden1 @virginmedia Had the same issues with mine. Router would reboot between midnight - 1am for about a month then stopped.
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Alex H.N.Gilbert (@AlexHNGilbert) reported from Islington, England
@virginmedia What about **** customer service and no ****** every answering. Doing much about that?!
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Michael Way (@8twisden) reported from Camden Town, England
@SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact
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Papa J (@CalfosDrive) reported from London, England
@virginmedia I want to cancel my mobile contract. How do I do this?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Seals (@SealsCeleriac) reported
@virginmedia I've used your postcode checker. It tells me to fill in a form and tells me that someone will get back to me in 10 days. Nobody ever does. Can you help ?
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ghana ba (@konventional57) reported
@virginmedia after being told my complaint would be investigated in 3-5 working days and I would receive a phone call, nobody has bothered to contact me eventhough its been over 7 working days #unacceptable
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Mark Wallace (@wallaceme) reported
Amazingly this week a cheque arrived from @virginmedia paying me £150 compensation for wasting my time and wrongly cutting off my service - and today they’ve promptly phoned me up to say they’re going to wrongly cut off my service… Genuinely the worst customer service ever.
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James Travis (@DotsAndLoopsMcr) reported
Lol. @virginmedia trying to charge me more than double what is left on my contract to cancel it. Scum.
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Kevin Anthoney (@kjanthoney) reported
@wallaceme @virginmedia Tell them to cut out the middle bit and just send the cheque
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Tim Underwood (@TimTheSurgeon) reported
@virginmedia I just want it to work and for someone to care about it working. Not phoning some automated service checking line.
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Amy L/ Lady Grey (@Harmonic_Faith) reported
@virginmedia our new box won't connect to the Internet- It's a new hub! Help!
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Tim Underwood (@TimTheSurgeon) reported
@virginmedia Honestly, for months. The service is especially bad in the evenings (when everyone is using it) but providers never admit that this happens, service users know better.
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🇬🇧Oo__Wibble__oO🇬🇧 (@OoWibble) reported
@virginmedia How do I contact you as for the last two days I have had no Mobile signal and the website has no contact at all, Twitter you don't accept messages either.
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Michael Harper (@mikejharper) reported
@virginmedia Hi, 20mb which obviously is slow but at least I can do the basics