Virgin Media Outage Report in Harrow on the Hill, Greater London, England

Problems in the last 24 hours in Harrow on the Hill, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Harrow on the Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Harrow on the Hill, England

The most recent Virgin Media outage reports came from the following cities: Camden Town, London, Slough, City of Westminster, Enfield Town, Hammersmith, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Islington, Paddington, Hampstead, City of London, and Hayes.

City	Problem Type	Report Time
Camden Town	Total Blackout	6 hours ago
London	Internet	8 hours ago
London	Total Blackout	9 hours ago
Slough	Internet	10 hours ago
Slough	Internet	10 hours ago
London	Wi-fi	10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Harrow on the Hill, England

Latest outage, problems and issue reports in Harrow on the Hill and nearby locations:

• 
  Anna Maslowicz (@annamazz) reported 1 minute ago from Kingston upon Thames, England

  @virginmedia Yes a fault yet again!!! Absolutely no service at all .... no WiFi / TV or home phone

• 
  Chris (@HWick_Bluenose) reported 4 minutes ago from Richmond, England

  @virginmedia So I lose @btsportfootball in the second half of the Man City Women - Chelsea Women game a a crucial moment. Down for days recently. Website closed down, presumably because it isn’t scaled to cope with customers when issues arise. TV still off. Joke.

• 
  Mrs R (@KateRenton) reported 9 minutes ago from Merton, England

  @virginmedia TV not working and when I call you say everyone is busy and call later. What kind of shocking service is this.

• 
  Mrs R (@KateRenton) reported 14 minutes ago from Merton, England

  @virginmedia very poor customer service from you again. Customers do not liked to be lied to and definitely hate being ignored.

• 
  Leo Vher Gamboa (@LeovherGamboa) reported 14 minutes ago from Camberwell, England

  No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice

• 
  HoodyStealer (@CrisSarfLDN) reported 14 minutes ago from Lambeth, England

  @virginmedia I want someone who speaks proper English and has more brain cells that a goldfish to respond to my complaints ongoing from Dec 2019. I don’t appreciate being fobbed off multiple time’s and then hung up on. I pay for service I’m not getting. It’s daylight robbery

• 
  DickDunford (@DickDunford) reported 14 minutes ago from Kingston upon Thames, England

  @virginmedia @beck9965 No TV and your service says there’s no issue. Can’t access app, desktop and you don’t answer the phone. Poor.

• 
  David Webb (@craftybeards) reported 19 minutes ago from Kingston upon Thames, England

  @virginmedia Yup looks like the whole system has gone down. Just as the rugby started! Thanks @virginmedia talk about ruining a Sunday afternoon.

• 
  liz mcdonnell (@lizmcdonnell1) reported 24 minutes ago from Wandsworth, England

  @virginmedia can you please tell me why thete is no broadband or t v service in Sw17 8dy area !!!

• 
  Mrs R (@KateRenton) reported 25 minutes ago from Merton, England

  @virginmedia would love to watch this but you cannot provide the service that we pay for.

• 
  Stefan Rance (@BeaverWatcher) reported 37 minutes ago from Richmond, England

  Yo @virginmedia no tv in tw12. Looks like you have another fairly widespread issue as #virginmedia is trending once again. A quick fix would be appreciated. Missing the #rugby and dont want to miss #DoctorWho later. You will be in trouble for that!

• 
  Nicola Arnold (@njanea) reported 38 minutes ago from Richmond, England

  @virginmedia - your website is down & your phone says “sorry we’re busy, try again later” - any idea why our tv has gone down, as we have no way to ask anyone!!!!

• 
  John Thombs (@thombie123) reported 41 minutes ago from London, England

  @virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy

• 
  James Louis Kelley (@jameslkelley) reported 46 minutes ago from City of London, England

  Most painful #CustomerService phone call goes to @virginmedia. Tries to help with reducing my bill by offering Sky Sports and Cinema. Calls me 5 times and then starts by saying it isn’t a good time for him to talk to me...

• 
  Ladakovich. (@ladakovich) reported 46 minutes ago from Richmond, England

  @Arsenal @Everton @HectorBellerin @DaniCeballos46 Looks like if you have Virgin Media as unfortunately I do then we won't be able to watch the game today as their system is down yet again .. ((((

• 
  Leo Vher Gamboa (@LeovherGamboa) reported 47 minutes ago from Camberwell, England

  @KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit

• 
  Giuseppe Sollazzo (@puntofisso) reported 48 minutes ago from Islington, England

  @issyl0 @virginmedia If they don't trust their own process, they should give options to do otherwise. Especially considering they forced us to pay for 6 months of no service as we're moving to an area they don't serve.

• 
  Giuseppe Sollazzo (@puntofisso) reported 52 minutes ago from Tottenham, England

  Never again with @virginmedia. Of course, there's no way of speaking to a human because we fail security, given we no longer have an account with them...

• 
  Hayley (@Misshayley_1) reported 58 minutes ago from Kingston upon Thames, England

  @virginmedia not satisfied with what’s going on with the service today. I’m paying to watch a blank screen! Great. #VirginMedia #NotHappy

• 
  DickDunford (@DickDunford) reported 59 minutes ago from Kingston upon Thames, England

  @virginmedia c’mon this is poor service. Can’t sign in, can’t call you, can’t watch TV, this can’t go on

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Salih Toyran (@Freeze_) reported 4 minutes ago

  @virginmedia I have been trying your agents to fix my user name and password for almost 7 weeks!!! I’ve spent hours on the call and I’ve been made numerous promises but none of them kept. Still today agent telling me I should wait 2-3 weeks to fix this. This is beyond the pale!!!

• 
  kenny wilson (@kennythekilt) reported 7 minutes ago from Colchester, England

  @virginmedia Nope didn’t hear back from them I wasn’t wasting my time and your poor customer service

• 
  Rob Marshall (@robmarshall83) reported 7 minutes ago

  @virginmedia No. But got an email to say I had regardless. The call got cut off but didn't receive a call back. All very disappointing considering I've used your service for the last approx. 20 years.

• 
  kenny wilson (@kennythekilt) reported 9 minutes ago

  @virginmedia Having trouble did you read the text I’m having a break then I’ll get back to you!!! What kind of customer service is that ??

• 
  Rob Marshall (@robmarshall83) reported 10 minutes ago

  @virginmedia On demand hasn't worked properly for weeks. I pay every month and don't have the time to call each time it goes down. Basically told its not a big deal as its not a full service outage. I can get @skytv for £40 a month less.

• 
  Ross Fraser (@RossFraserE17) reported 15 minutes ago

  @virginmedia Yes I have. Doesn’t give any information as to why there’s an outage or@why it may take until tomorrow to fix it. More information needed please

• 
  ThatProgrammer (@ThatProgrammer) reported 19 minutes ago

  Been on hold for 15 minutes with @vmbusiness trying to get my number moved to my new @virginmedia service.. I'm losing it with this music which is way too loud for phone lines to handle so it's very disrupted.

• 
  Mohamed Naved (@mnaved) reported 21 minutes ago

  @virginmedia Have been talking to all sorts of people without any answers. I get the same answer that we will get back to you within 48 hours. Days and months have passed. No answer. So no point in calling the sales team. Waste of time. VERY POOR SERVICE.

• 
  Aspire to Inspire (@Jack_07_Daniel) reported 21 minutes ago

  @virginmedia Problem is the deals for existing customers are worse than for new customers. Which means it doesn’t pay to be loyal. I’m on my 30 day cooling off period and I’m looking at going with communityfibre. I’ll probably look at getting my dad to cancel his move to Virgin Media too.

• 
  Vicky Sills (@lemonadesocial_) reported 24 minutes ago

  @notsupermum @virginmedia I’ve been with Sky nearly 10 years and never had any problems