Virgin Media Outage Report in Finsbury, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Finsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Finsbury, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Hackney, Ealing, Barking, City of Westminster, Bermondsey, Bushey, Streatham, Tower Hamlets, Acton, Croydon, Leyton, Enfield Town and Finchley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
||
| Islington |
Internet | |
| Hackney |
Internet | |
| Ealing |
Total Blackout | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Finsbury, England
Latest outage, problems and issue reports in Finsbury and nearby locations:
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@BruceBa06826486 @virginmedia Why would virginMedia CEO hire the bullying to treat the customers like this ?!
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Eoghan
(@owengmusic) reported
from
Wandsworth, England
@virginmedia can you please cancel my order. Your Filipino call centre staff just put me on hold for ages and then hang up on me.
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Renee Doegar (Cohn)
(@ReneeDoegar) reported
from
Lambeth, England
@virginmedia Yes there’s been an issue logged in SW2 since yesterday morning at 11. Any idea how serious an issue it is?
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia Oh good just thought it was a strange one as I’m pretty sure you’d email/text that kind of information. Any news on the other issue mentioned?
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
I’ve had awful internet speeds for a couple of weeks from @virginmedia . (<10MB on a 200MB plan) Their call centre has said this is due to an upgrade that will take a week to complete. Which ISP do I move to?
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Cameron
(@camjwall) reported
from
Lambeth, England
@virginmedia No, unsurprisingly almost 48 hours later the issue is resolved. Would have been nice to receive some communication. Can you provide details on compensation arrangements.
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Caster Azucar
(@casterazucar) reported
from
Hackney, England
@virginmedia hi team, after the latest router update, none of the devices in the house can hold a consistent signal, constantly getting full signal with an exclamation (!) - any ideas on what's going on?
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
@patricksturg @virginmedia This should not be posed a question rather a statement of fact. It is the worst customer service.
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Shane Pender
(@silverback1809) reported
from
Bromley, England
@virginmedia @virginhelp my other half has had 2 phone calls this morning saying our internet/router will be going down in 4hrs as we need a new box or router? Is this genuine? Also any chance some1 will come back to link us up to our own connection and not next doors?
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James Anderson 🏛
(@tufnelljimmy) reported
from
Islington, England
@virginmedia I’m afraid your service status is wrong. There is a problem and my broadband speed is a fraction of what I pay for.
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Cllr Joanna K Dąbrowska 💙
(@JKDabrowska) reported
from
Ealing, England
@virginmedia @virginmedia are now denying knowledge of my complaint last month with poor BB speed and no landline for two years. In fact, Virgin deny any comms with me since 2018!! Hello @Ofcom
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Shane Patrick Cullinan
(@musofunk) reported
from
Lambeth, England
. @virginmedia you need an honest statement about the situation in South London now. For lonely elderly people to lose TV for 2 DAYS is isolating & cruel when it’s possibly the only company they have. Do better. Communicate. Be honest. Get a resolution. #virginmedia #London
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@virginmedia Only the tv drops out, same time every Friday about 7pm, no errors are on the website
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia I need to be able to speak to someone in the uk about an elder vulnerable person who is without service. please advise.
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tim
(@t1m1964) reported
from
Camberwell, England
@virginmedia Certainly, but I would prefer not to in open messages for obvious reasons. Suffice to say, old, ill, no service, cancelled appointment by text.
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gillian nichols counselling
(@NicholsGillian) reported
from
Kingston upon Thames, England
@virginmedia every Friday evening you never fail to disappoint by not working!!!
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Matteo Buschittari
(@matteobuschitta) reported
from
Wandsworth, England
@virginmedia internet not working in clapham common area...tried all the procedures already and none working
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Shaomeeng
(@shaomeeng) reported
from
Walthamstow, England
@virginmedia Your agents promised respectively on feb 13 and mar 6 to get back via writing; sadly I’ve heard nothing from them. You are unreliable and time wasting and now would cut off the service again due to another ‘outstanding’ bill
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Nesli Shafak
(@NesliShafak) reported
from
Kensington, England
@virginmedia trying to cancel my subscription for the last 2 hours. It takes forever to reach someone responsible. It is unethical to make this process so hard
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Steve Bunting
(@M0BPQ) reported
from
Walthamstow, England
@HavocTechie @virginmedia Thanks. Router has been rebooted and factory reset. I installed a wired Lan in lockdown 1 to solve poor wifi but unplugging that switch and going straight into the router doesn’t work either. Now no service at all. 😩Again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Dyne
(@dyne_nick) reported
@virginmedia For what reason and outcome? Can you do anything to help or are you just checking cosmetic?
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macman9999
(@macman9999) reported
@virginmedia Hi, i live at BH15 4QW. i called customer services today about my on going fault im having, intermitent outages, 650 of them in 2 day's, i am now being told this could go on till Feb 2. This cant be right. Struggling to work.
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Paul J. Winfield
(@PaulWinfield17) reported
@vmbusiness Continuing the problems with Virgin Media Business. Suplied Router has the wrong password. Back on support with them AGAIN today. Really regretting signing up to these clowns.
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Unethical Dodgson
(@UnethicalDodgso) reported
@PixelWarriorsA @Sparihaa @virginmedia I was with Virgin for a long *** time when I lived with my parents. Was never a good service. Then in my first home. Still not good. Since I moved from there and in two homes I've had TalkTalk and have friends with other providers who have less issues. Thankfully.
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Elma Ryder
(@ElmaRyder) reported
Another Virgin media poll today, this time desperately trying to stir unrest about our "THiRd WUrrLd" health service - apparently 80% of respondents are "concerned about misdiagnosis" 🙄
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Jay Deane
(@jaydeane07) reported
@virginmedia Hi is there a problem with your WhatsApp chat ? I’ve tried to chase up an order of a wifi pod and it just keeps going around in circles? Thanks Jay Deane
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David Caulfield He/Him 🏴🇪🇺
(@dmckatana) reported
Hello again @virginmedia can you explain why i don't have any TV service in my living room yet again. I have a rotating welcome screen. This happened before Xmas as well and I didn't have TV for about 2 weeks. If this is going to be a recurring thing what's is the point of
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Paul Hegarty
(@Kashmir_Skies) reported
It really annoys me when you have to spend time on 4 phone calls of around 40 mins each and they still don't understand you want to terminate your contract. So i don't mind saying it how it is online. Shame on you #VirginMedia
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Josh Egglestone
(@EgglestoneJ) reported
@virginmedia I was making a complaint about you sending external connection engineers to a house we havent completed the purchase of yet and annoying our seller. Despite using the home move service confirm our moving date as the 27th Jan and spending a further 2.5 hours cleaning up your mess
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Frankie Morley
(@FrankieMorley6) reported
Sorry to Karen but @virginmedia has genuinely the worst customer service I’ve ever experienced. I’m at a loss for what to do about our experience with them.