Virgin Media Outage Report in Finsbury, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Finsbury, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Finsbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Finsbury, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Belsize Park, Dagenham, London, Hackney, Ealing, Radlett, Harringay, Southwark, Bushey, Croydon, Paddington, Tower Hamlets, Camden Town, Islington and Newham.
City | Problem Type | Report Time |
---|---|---|
Ealing | Internet | |
Ealing | Internet | |
Mitcham | Wi-fi | |
Belsize Park | Internet | |
Dagenham | Internet | |
London | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Finsbury, England
Latest outage, problems and issue reports in Finsbury and nearby locations:
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia This is the standard service received from you if you have a fault!
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Ravinder Judge
(@judge_ravinder) reported
from
Hounslow, England
@virginmedia Different messages every time. Mainly Connections issues, I have switched, rebooted and checked all day today…nothing!!!
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
@virginmedia It’s been erratic all day on both connections and your service check says no issues identified. One minute it’s doing 40-60mbps then it’s just plain dead but shows a connection
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia Do you have a date/time? What is the tech issue? I’m trying to run a business remotely, and Virgin is severely letting me down unfortunately. #virginoutage #virginmediadown
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Stephen Champion
(@Champs707007) reported
from
Wandsworth, England
Again my Virgin Media broadband has shat itself. Shows it’s connected to the net but with zero download zero upload yet service checks says no problems In your area. Can’t wait to leave fed up of this
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Andrew Wood
(@andrewlwood) reported
from
Hounslow, England
@virginmedia another outage in Tw8. This has been a regular problem over the last three weeks. It’s messing with my business and now my family movie night. Are you aware, and when will it be sorted?
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My broadband is finally back on. But after this latest horrific outage, I am now actively searching for a new provider. #virginoutage
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
@vmbusinesshelp @vmbusiness Ah, so when there will be nothing to do or see you will become interested, is that the customer service ethos at VMB? Staggering, but not surprising
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AJ
(@appariciojunior) reported
from
East Ham, England
Checked the speed and 150mb I cant. It can be foolish of me but 150? I cant for real. 900mb minimum, my house moves are planned based on fiber connectivity. ps: 150mb from virgin media hahahhahahhahaha everyday in the phone screaming with customer service, nope im good
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia I lost all services yesterday, without warning. The automated message advised that the fault would be fixed by today! I had to go through numerous teams before I could finally get to speak to someone. This same customer support agent was supposed to call me today once the fault
-
Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@rachel_uk_ @virginmedia Feel your frustration. 2 promised callbacks never happened,web complaint form doesn’t work. No email address for complaints. Sent letter of complaint 28/09z No response despite website saying I’d get one within 48 hours. Virgin do not care about customers.
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Stephen Champion
(@Champs707007) reported
from
Bromley, England
@virginmedia It’s now showing there is a problem. It’s been going on for 3 days now being very intermittent but only just started showing there was a problem this morning
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia You choose NOW to bring down my services 😡😡😡😡
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
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Philip 🦅
(@Phil_Swallow) reported
from
Croydon, England
Shockingly bad experience (again) from @vmbusiness @vmbusinesshelp - “upgrade” yesterday has wiped out my Wi-Fi - engineer coming next week. Couldn’t make it up, these cowboys really are the worst
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia Was fixed to discuss how I put a complaint in for compensation but guess what ?? I received no call.
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Peggy Dyer
(@Mrspdyer) reported
from
Barnet, England
@virginmedia @dpjohnston10 Complaints procedure is non existent. If you phone, promised call back never happens, webform complaint doesn’t work and hasn’t since at least 28/09. Sent letter 3 wks ago - no response, despite website saying response within 48 hours. Ombudsman here we come.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roggy
(@RuthOlive1968) reported
from
Solihull, England
@virginmedia Mine down today and it's a crucial time for my children's uni work with dead lines . Not a happy customer.
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michelle levick
(@shell163) reported
from
Chesterfield, England
@virginmedia That would be me then, no service since lunchtime!!
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Adam Jamal
(@ONI_Assassin) reported
from
Hammersmith, England
@virginmedia Apparently you don’t value me as a customer, you don’t want my money and worse still you have a broken system which I could fix in under 24 hours. #Bureaucracy #Disappointed
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Helen Lawrence
(@Helenjaneslaw) reported
from
Hemel Hempstead, England
Unacceptable @virginmedia!!! My husband bought an EE phone and now following the migration he can't use it so has no phone. Virgin mobile's response "buy another phone". No help whatsoever. Terrible customer service.
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Jo Humphrey
(@JJhumpy) reported
from
Maidstone, England
@virginmedia any chance of knowing when broadband issue will be fixed in ME15 7 area. Having to walk to next street to get phone signal ! #nobroadband #VirginMedia #internetdown #VirginOutage
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
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Emma Jones
(@Emmajones79) reported
from
Kingston upon Thames, England
@virginmedia This isn’t acceptable you’ve basically fooled me into signing another 12 month contract! I want to cancel it it’s not even been 24 hours
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Mason
(@ajmason1986) reported
from
Carlton on Trent, England
Are we going to be reimbursed for this down time @virginmedia #virginmobile
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Michelle Rey
(@JahNiyamen) reported
from
Northamptonshire, England
@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
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Fiona Gill
(@fiona_gill) reported
from
Jedburgh, Scotland
@virginmedia I hope so im on day 2 without full service.