Virgin Media

Virgin Media Outage Report in Englefield Green, Surrey, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Englefield Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Englefield Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Englefield Green, Surrey, England 03/17/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Englefield Green, Surrey, England

The most recent Virgin Media outage reports came from the following cities: Slough, London, Feltham, Fleet, Ealing, Hounslow, Isleworth, Walton-on-Thames, Surbiton, Camberley, Ruislip, Pinner, Harrow, Wembley and Leatherhead.

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City Problem Type Report Time
United KingdomSlough Internet
United KingdomLondon Wi-fi
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Englefield Green, England

Latest outage, problems and issue reports in Englefield Green and nearby locations:

  • MisterBoote Neil C Boote (@MisterBoote) reported from Ealing, England

    So our education system & business activity now utterly reliant on solid, fast, reliable internet service that market consistently fails to deliver. @virginmedia down again this am. Time for state to take control of this crucial, strategic infrastructure. Really is a joke ATM.

  • nicocary Nico Cary (@nicocary) reported from Cobham, England

    @joshshepherd88 @virginmedia @vmbusinesshelp Looks pretty simple to me tbh. Sell a service and just ignore customers. I feel sorry for the staff that have to try and run this **** show. They must get so much abuse. I’m not even mad I’m just disappointed that I can’t use the service I’m paying for. 3 months of this 💩

  • saucyshellybaby michele pretty (@saucyshellybaby) reported from Hounslow, England

    @virginmedia Do you know what for the amount you offer off of my bill, for loss of service, it would appear you need the money more than me! Sometimes the internet is also affected

  • jamesifoster James the Electrician ⚡ (@jamesifoster) reported from Spelthorne District, England

    @virginmedia Our Internet is down TW18, Staines-upon-Thames

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia LS, just tried to send a text to your CS and the number is invalid. Is this a scam? @virginmedia charging £49.50 for a worse service than ever before and no working landline.

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia I have to wait until Monday for an engineer to come and fix whatever the problem is but never ever had a good connection and made many complains

  • mikeperrin58 mike (@mikeperrin58) reported from Egham, England

    Anyone having trouble with Virgin media broadband or is it just me ?

  • whealie Chris Wheal (@whealie) reported from London, England

    @virginmedia Have you ever not been too busy? You have the worst customer service known to man. Every comedian compares bad customer service to you. You are the benchmark for bad. I have been trying to get in touch for five hours now. Chat, phone, Twitter and SMS.

  • paulineayres PaulineAyres-S/W (@paulineayres) reported from Blackwater, England

    @virginmedia Have to wait until Monday until an engineer can come out to fix whatever the problem is, I have never ever had a good connection, made many complaints but this is the worse ever. Intermittence connections causing me to need another @SlimmingWorld consultant to cover my groups 💔

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported from Brentford, England

    @virginmedia No you probably do it understand the extent of your lack of service. We have been having no internet for weeks and every time we call we get the automated voice saying the line is busy and to call later. 3 WEEKS like this. You guys need to sort this out.

  • nicocary Nico Cary (@nicocary) reported from Cobham, England

    . @virginmedia any chance you can install fibre line for my buisness that’s now 2 months delayed! 😢 Over 180 emails sent / over 12 hours on support calls going round in circles. You did manage to take payments however for these months of no internet! 🥴 #virginmedia

  • saucyshellybaby michele pretty (@saucyshellybaby) reported from Hounslow, England

    @virginmedia When it is heavy rain, yes it does cause a problem. On the app the fault is still being fixed and has been like this since Friday. If it is not fixed, can you tell me how much I can expect off of my bill?

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia It’s now been more than 48 hours and once again our catch up services and virgin media store is down and unavailable ... this time with no known local issue. What am I meant to do?

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Just spent an hour on the phone to yourselves, not only is the service going to be referred to @Ofcom due to frequent drops in the service + no LL, but you can’t offer me a 12mth contract insisting I have 18mth. Well, I might take up @SkyTV’s offer reluctantly. #Ealing

  • Vibroseis Kelvyn Taylor (@Vibroseis) reported from Egham, England

    Virgin Media is down, so guess I’ll have to spend my leave reading books and playing guitar.

  • saucyshellybaby michele pretty (@saucyshellybaby) reported from Hounslow, England

    @virginmedia every time we have bad rain, my tv service ALWAYS crashes! Yet you have the cheek to tell me it’s nothing to do with the rain!?!?!? Why do your engineers agree with me then? All the money I pay you for a rubbish service 😡😡😡😡

  • JKDabrowska Cllr Joanna K Dąbrowska 💙 (@JKDabrowska) reported from Ealing, England

    @virginmedia Can I please DM you on this issue?

  • tanvir_siddiqui Tanvir Siddiqui (@tanvir_siddiqui) reported from Hounslow, England

    @virginmedia I have been trying to reach out to call center agent for over 2 weeks now. I was promised from online agent that someone will call me within an hour. That call never came! This is unbelievably poor service!

  • EmsAlice Ems ☾ (@EmsAlice) reported from Bracknell, England

    @virginmedia We managed to get through to your team on the phone yesterday and they said they will call us back. It started working again yesterday evening but it’s an on and off problem we have had for weeks so needs looking into properly which I hope will happen soon.

  • davidjpoole1 davidjpoole (@davidjpoole1) reported from Richmond, England

    @virginmedia my Wi-fi sucks! The service has been iffy all weekend in Teddington really truly poor service. You need to sort it out.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AujlaTevraj Tevraj Aujla (@AujlaTevraj) reported

    @virginmedia hi, is your broadband service down in the CV1 area? My WiFi is not working

  • DJXRAY77 DJ X-RAY (@DJXRAY77) reported

    @virginmedia What is wrong with your wifi coverage in N9 (London)??? Everyday there is a problem Why can’t you supply what me & hundreds of people pay for??? No wonder no one wants to use your bullshit service 🤬🤬🤬

  • rosiewilby Rosie Wilby (@rosiewilby) reported

    @virginmedia It simply won’t let me sign in and ask a question

  • heartstreatham ❤ Streatham (@heartstreatham) reported

    @virginmedia outage in #Streatham? Can’t get onto your website either!

  • Naomiworldz naomi davies (@Naomiworldz) reported

    @virginmedia This has now resolved but there is an issue ‘This issue is caused by interference on the cabling coming into your home.

  • HarriganBrian Brian Harrigan (@HarriganBrian) reported

    @virginmedia Not impressed with that from a customer satisfaction and management perspective. Unsurprising though. I’ll simply talk to other providers and leave virgin which I intended to do in the first place!

  • rosiewilby Rosie Wilby (@rosiewilby) reported

    @virginmedia Please help

  • edge19_cte Burnsie (@edge19_cte) reported

    @virginmedia internet has been down for 13 HOURS!!!! WHY???

  • iamWhitty Brad (@iamWhitty) reported

    @virginmedia Bought it unlocked directly from Apple. My partner did the same thing on the same day and yet hers is working fine (although on another mobile network).

  • tom_bourlet Tom Bourlet SpaghettiTraveller (@tom_bourlet) reported

    @virginmedia Hey, I appreciate your help the other day. We had the engineer out and he changed some of the wiring, worked for a week but now back to failing all day. Any help would be hugely appreciated