Virgin Media Outage Report in Denton, Borough of Tameside, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Denton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Denton, Borough of Tameside, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Macclesfield, Sale, Rochdale, Stockport, Bury, Salford, Wilmslow and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Denton, England
Latest outage, problems and issue reports in Denton and nearby locations:
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No thanks. Why is it so difficult for customer service to make a promised call?
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Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.
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Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia when your marketing team ring you and tell you that you have internet issues, advised I didn’t have any issues and the rude call handler just hung up. Rang from 01484313420. Not the best reflection for the company is it.
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.
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Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
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claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia Done this already, and did it last time. Was still without for hours! Apparently next update is 17:00 for today's area outage. Happening far too often this.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.
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Andy Collier
(@andy4321) reported
from
Stockport, England
I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
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Mark Roberts
(@markroberts0007) reported
from
Salford, England
@virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??
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Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
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claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
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Eileen Roberts
(@suzyk2002) reported
from
Rochdale, England
@virginmedia I pity the poor engineers who have to sort that mess out 😢
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Rick Charles Media Services
(@rickcharlesuk) reported
from
Ashton-under-Lyne, England
@virginmedia fastest bb worst ping 💪🏻
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Bell
(@Chris_Bell17) reported
@virginmedia Hi there wifi down in Brislington/Bristol BS4 area light flashing green - any advice? Called virgin number said there is an issue but didn’t specify
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Aline Hayes
(@Aline_Hayes) reported
@virginmedia Am not sharing some details on open message no. Basically the caller said I will have my internet connection terminated in 10 days, for 15 days, unless I comply with demands from your security department. When I refused they said they would terminate immediately.
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Ms S
(@Shazer1980) reported
from
Southampton, England
@virginmedia your phone lines are never answered your online chat is not responding or resolving my issues which have been on going since October. I can’t work from home!!!
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Anthony John Hawken
(@tonyhawken) reported
@virginmedia Just managed to get in. Service status shows a problem in my area - intermittent internet. Fix estimate of 4pm today.
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Ben Stone
(@MrBenStone) reported
@virginmedia Yes that’s fine - we have had our speeds upgraded but still have WiFi problems. At least one room in the house shows as a black spot on the app, and we do get points when the WiFi is slow. Have re-booted hub and followed instructions. Would a booster solve this?
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▪️9️⃣▪️
(@MaisOuiMaisOui_) reported
What's with the garbage service? Over 500mb speed an gettin 60mb? Was 30mb before that.. been crap for weeks and apparently on the page says no problems good joke @virginmedia #virginmedia
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Anastasia Demetriou
(@anaagdagd) reported
@Bhavnik @virginmedia Hi- virgin has gone down in Bromley and Chislehurst. Can you confirm when it will be back on? This is very serious as offices are closed and many people are working from home. Your service status says it will be resolved by this evening?!
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Hrishi Mittal
(@hrishio) reported
@JODonnellCoach @virginmedia I speak to virgin media support more often than my mother
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Paul Hancock
(@HarfHour) reported
@virginmedia No @virginmedia, it doesn't show up on your 'service page'. Given that this issue has been going on intermittently for months, and constantly for the last 9 days (affecting not just me, but neighbours as well), I'm not sure your 'service page' is fit for purpose.
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Jamie
(@Reece34325409) reported
@virginmedia anyone help with hotspot issue i have please? 5 days still no help & the service ive had is a joke passed on everytime nobodys helping at allwhats going on