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Virgin Media

Virgin Media Outage Report in Denton, Borough of Tameside, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Denton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Denton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Denton, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Manchester Total Blackout 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 4 days ago
Manchester Internet 4 days ago
Manchester Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Denton, England

Latest outage, problems and issue reports in Denton and nearby locations:

  • cicismith81
    Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    @ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡

  • Andy_P_Taylor
    Andrew Taylor (@Andy_P_Taylor) reported from Salford, England

    Having an absolute nightmare ordering a phone from @virginmedia ! No record of complaint logged, prices keep changing, order placed online last night and now no record of it! Shouldn’t be this hard to get a phone!

  • ConradBetton
    Conrad Betton (@ConradBetton) reported from Sale, England

    @virginmedia promised a call back from tech support “within 30 minutes” at 11.30am today. Still waiting... your customer service really is embarrassing time and time again. Same fault, different day. @sky a million miles ahead.

  • VonnyKingston
    VonVon (@VonnyKingston) reported from Manchester, England

    Really dissapointed with virgin media 'service'. Taking over £500 in one month from our dad who has dementia. Thought we had sorted it out yesterday then today they once again cutt off his TV lifeline so now he can't watch TV. Going to set him up with SKY TV

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia What a crap company, offering 500mbps the giving you a £1.00 router what a cheapskate company star clear!

  • PAB190968
    PAB the Grouch (@PAB190968) reported from Manchester, England

    @DebbyLewinton1 @virginmedia Same here in North Manchester. Been intermittent since 5 December, fix tomorrow apparently. Of course they don’t communicate directly to you, only found that out by ringing them. Had enough, moving to Sky in new year.

  • katiem8y
    Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia having huge problems with our TiVo box freezing and not working at the speed of the changer. Any tips please

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia The speed isn't the problem, the speed is brilliant, but the router for gaming is pathetic it's like having a Ferrari firing on two, the hub3 is firing on two it is crap.

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia I have not lost any service, the service you give is garbage, the router is the biggest pile of cheap shite going, the chipset is what the problem is wow 500 mbps what is the point if you supply a £1.00 cheap badly made piece of shite router with a faulty chipset, 👹👹👹

  • cicismith81
    Careen 'Cici' Smith (@cicismith81) reported from Manchester, England

    And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia You really are crap aren't you, your equipment the hub3 noticed you dropped super part of it, 3 months left on this rippoff contract then you can stick it right up your greedy arse 🖕🖕🖕what a pile of shite!!!

  • Johnnyfstoke
    John Farrar (@Johnnyfstoke) reported from Cheadle Hulme, England

    @coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.

  • blast_tundra
    Blast Tundra (@blast_tundra) reported from Cheadle Hulme, England

    @SonosSupport Built a guest network for my Ring system but the Sonos is on the main network with all of the phones, laptops etc. Nothing has changed in terms of security etc - I'm not convinced that my Virgin Media equipment is not at fault, but literally everything else in the house is fine!

  • shazmall
    sharron (@shazmall) reported from Stockport, England

    @virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson

  • toewad1
    toewad1 (@toewad1) reported from Salford, England

    @virginmedia @JBarksfield They understand your frustration, you phone the "support" after they have run out of their limited ideas they pretend they can't hear you on the phone when you hear hello, hello, prepare to be hung up on, trash, trash.

  • shazmall
    sharron (@shazmall) reported from Stockport, England

    @virginmedia We have just been told our box is broken and getting a replacement on Monday

  • WolstenhulmeIan
    Ian Wolstenhulme (@WolstenhulmeIan) reported from Saddleworth, England

    @WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas

  • teejread
    Tracey Read (@teejread) reported from Bury, England

    @virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed

  • DazFS
    DarrenFS 🏳️‍🌈 (@DazFS) reported from Salford, England

    @virginmedia Hi. I tried rebooting the router but without any luck. It’s the only device I’m having an issue with. It should connect when I press the WPS button on the router but it’s not connecting and timing out.

  • katiem8y
    Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia Followed the link provided and that also out of service!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneCampionHoye
    Jane Campion Hoye (@JaneCampionHoye) reported from Birmingham, England

    @virginmedia obviously massive problems!! All services down for 2 days, now reinstalled but they've deleted my Sent box on their server so I can't email documents, badly affects work and no technical support. They just cut out and hang up!!!

  • KerryDo02658828
    KerryD (@KerryDo02658828) reported from Musselburgh, Scotland

    @ELCouncil I Brought this to your attention yesterday via your online comment/complaint form. No reply yet. @virginmedia

  • dansuela_
    Dani (@dansuela_) reported from Swindon, England

    @virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!

  • alaninrepose
    Alan Robertson (@alaninrepose) reported from Edinburgh, Scotland

    @virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service

  • lynneglenn13
    Lynne Webster (@lynneglenn13) reported from South Shore, England

    @virginmedia I suggest this call is listened to as if this is the Calibre of customer service agents then Richard Branson really needs to know. I will not let this drop 😡😡

  • chloeelton13
    Chloe (@chloeelton13) reported from Dover, England

    @virginmedia mine and my partners WiFi hasn’t been working for 1 weeks now try phoning them no answer sent a complaint no answer bad service considering the amount of money he pays for it

  • DonnyNo6
    Mark Donovan (@DonnyNo6) reported from Burnham, England

    @virginmedia absolutely shocking that a supposed valued customer has to now wait six weeks for a sizeable refund. #virginmedia #shocking #poorservice

  • cllrcharles
    Charles Kelly (@cllrcharles) reported from Borehamwood, England

    Speaking to a human being is impossible. You are taking around the loop and then they hang up on you. You have to listen to this infuriating patronising voice for 10 minutes before being cut off. @virginmedia @BritishTelecom @richardbranson #badcustomerservice #virgin

  • lshudall
    Lucy (@lshudall) reported from Gildersome, England

    @virginmedia The service status page says there are no known issues with broadband, but i still have no service and there's no option to receive updates

  • Spr1718
    Sam Gravener (@Spr1718) reported from Norwich, England

    @BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent