Virgin Media Outage Report in Cradley, Dudley, England

Problems in the last 24 hours in Cradley, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cradley, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Cradley, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Oldbury, Wolverhampton, West Bromwich, Dudley, Redditch, Wednesbury, Bilston, Smethwick, Willenhall, Rowley Regis, Halesowen, Stourbridge, and Sutton Coldfield.

City	Problem Type	Report Time
Birmingham	Total Blackout	2 hours ago
Birmingham	Wi-fi	2 hours ago
Birmingham	Internet	4 hours ago
Walsall	TV	16 hours ago
Birmingham	Internet	2 days ago
Birmingham	Internet	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Cradley, England

Latest outage, problems and issue reports in Cradley and nearby locations:

• 
  Lacie_Adams (@Lacie_Adams1) reported 4 minutes ago from West Bromwich, England

  Well done @virginmedia screwed up again.. even on an online chat when it is written down infront of you you end up removing elements of my package I have specifically asked you to keep on 😡 it would be nice to have one good experience with you. How do I log a complaint?

• 
  Darren Dunbar (@darrendunbar70) reported 12 minutes ago from Birmingham, England

  @coopersalty I strongly suggest you invest in Sky or Virgin media then. Having an old TV with only 5 channels is the problem here!!

• 
  David Byrne (@dbyrne2112) reported 14 minutes ago from Birmingham, England

  @virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do

• 
  David Ian Harris (@davidiharris) reported 15 minutes ago from Birmingham, England

  @virginmedia who can I speak to about your shambolic customer service!!!??? 💩

• 
  Jonathan Ward (@jaward916) reported 17 minutes ago from West Bromwich, England

  @virginmedia Morning! So I checked the app for status and was fine, but on the website it said known issue all services. So I subscribed to the SMS alerts and it was "back" at 22:03. Hopefully it stays that way!

• 
  Mat Burling (@all_day_) reported 18 minutes ago from Birmingham, England

  @virginmedia No there isn’t and the only issue is with audio description, it’s driving me mad. I’ve switched it off but it makes no difference.

• 
  JADE (@jdbhrrs) reported 20 minutes ago from Birmingham, England

  does anybody else have a really bad time with @virginmedia broadband? my bill has gone up a couple of pounds recently but the internet is actually the worst it’s ever been 🥴

• 
  Tahmehtay (@tahmehtay) reported 28 minutes ago from Birmingham, England

  @virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!

• 
  Dr Ioannis Azoidis (@azoidismd) reported 29 minutes ago from Birmingham, England

  @virginmedia Yes, everyone is sorry and everyone understands but no one wants to help. I still haven’t cancelled and you ask me to pay early cancellation fees after raising the prices. If not talking about the current contract I stayed a customer for almost 4 years even with the abuse I got.

• 
  Jonathan Ward (@jaward916) reported 30 minutes ago from West Bromwich, England

  @virginmedia Yup, seems your systems have issues so the poor chap's calling me back later!

• 
  Tahmehtay (@tahmehtay) reported 31 minutes ago from Birmingham, England

  In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.

• 
  Coral Musgrave 🇪🇺🇬🇧🇳🇴 (@travellingcoral) reported 32 minutes ago from West Bromwich, England

  @ThatLyndsey @priddy @virginmedia We sent it as advised as a tracked delivery with proof of postage. That's why it's £11. And they're charging £10 admin fee to disconnect our phone line. Absolutely shambolic service. #utilitywarehouse

• 
  Craig Brown (@CraigBrownGolf) reported 40 minutes ago from Dudley, England

  @virginmedia such bad service from day one, nothing but problems and frustrations, an active complaint now been running for all of 2021 and so far I’ve received no contact, I have called in at least 6 times each time I get promised it will be sorted but still waiting? Shocking!!

• 
  Jens Tait. (@jenstait) reported 40 minutes ago from Wolverhampton, England

  So yet again another WiFi problem with @virginmedia in #wolverhampton and expected connection fix at 1:03am. Right... so how am I going to work now ?! 😡

• 
  Adam (@brumadam) reported 44 minutes ago from Birmingham, England

  @virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?

• 
  blaster66 (@blaster1966) reported 46 minutes ago from West Bromwich, England

  @virginmedia All OK now but didn't have any service for 12 hours

• 
  King Of Ink Land ® (@king_body_art) reported 52 minutes ago from Birmingham, England

  @shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business

• 
  Jack The Biscuit 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JtheB_DKP) reported 52 minutes ago from Birmingham, England

  @virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?

• 
  James Rogers (@JWRogers82) reported 52 minutes ago from Perton, England

  @virginmedia by sport one channel not working I’ve rebooted the box and still not getting any signal but all the other by channels are working what’s going on 🤬🤬

• 
  Tahmehtay (@tahmehtay) reported 57 minutes ago from Birmingham, England

  @virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Runnin On Empty (@RunninOnEmptee) reported 2 minutes ago

  @virginmedia Crashed twice more, while trying to respond to you, yes i'll give it a go, it's frustrating that yet another day of work is looking lost while I faff about trying to sort it, Prices increase, service get's worse? but thanks all the same🤓

• 
  kate Gibson (@finmentalkg) reported 3 minutes ago

  @virginmedia I've done that. It's says good signal but I can have a Teams meeting. I have a tp link which I have tried to use to no avail.

• 
  Rob🦇🧟‍♂️🎃 (@Robert17502557) reported 4 minutes ago

  @virginmedia It says WiFi and broadband is down

• 
  leanne⭐️ (@leanneeemx) reported 5 minutes ago

  @virginmedia @PaddyV4 My email has now been down for 2 weeks surely this is some sort of wind up 😭

• 
  Andy Patton (@paddymedic22) reported 10 minutes ago

  @virginmedia Been fed a load of rubish and given a date of the 30th Nov. That means 6 months of a reduced service. I am disgusted Lies and failures from the first engineer. Failed to book the team for the pull through from the second engineer

• 
  Twiggy LawsonDBE (@Twiggy) reported 12 minutes ago

  Apologies to anyone who hasn’t had a reply from us for an email sent.Since last Friday we haven’t been able to receive or send emails. @virginmedia are saying our password is wrong. It is NOT. Please, please @virginmedia fix this problem. Very frustrating. Many complaining!

• 
  Kayla (@fawndn99) reported 12 minutes ago

  @virginmedia Link provided shows none. Your app and text updates show that there’s indeed a problem.

• 
  LUCky LUCiAno (@luckyScot69) reported 13 minutes ago

  @virginmedia Hello your broadband is down in area G67 and I work from home. Any update?

• 
  Daniel Cheng (@danielchengg1) reported 14 minutes ago

  @virginmedia About 20 mins after my tweet there were issues with broadband in the local area reported. Around 4pm the connection was back and all was well again but I'm really not happy about the inconsistent service especially when alot of people need the internet for work.

• 
  Dean (@deanpcmad) reported 14 minutes ago

  @virginmedia Yup just checked, 5PM fix 🙃 This is a business line so what happens with compensation?