Virgin Media Outage Report in Catford, Greater London, England
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The latest reports from users having issues in Catford come from postal codes SE6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Catford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Leyton, Belsize Park, Walthamstow, Croydon, Ilford, City of Westminster, Camden Town, Islington, Muswell Hill, Holborn, Catford, Newham, Upminster and Acton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Leyton |
Internet | |
| Belsize Park |
Internet | |
| Walthamstow |
TV | |
| Croydon |
Total Blackout | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi I called yesterday and was told my poor Internet connection is due to fault F009107079 even though this does not come up on the service status page? So I can’t track it and see when this will be fixed can you help?
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia Furthermore I’ll not be renewing my @O2 contract when they merge with Virgin bad enough with on #showerofshit can’t be dealing with it on my mobile as well.
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Mahdi 🏴
(@mahdi) reported
from
Kingston upon Thames, England
Avoid two companies in the UK: @IKEAUK and @VirginMedia; awful customer service.
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Jonathan Graham
(@jagraham90) reported
from
Tottenham, England
@virginmedia I have never experienced worse service in my life. I have spent the last 6 hours on the phone to you and still have no comfort that you know what you’re doing or can deliver a product. It’s extremely disappointing as a nee customer. Avoid.
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Fredrik Cornell
(@fiddecornell) reported
from
Hackney, England
@virginmedia i have an open and unresolved complaint C-2206212351 which I fear your bots will ”resolve” and close without my consent.
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia We agreed after 2 years of slow service you’d upgrade my 2 TiVo boxes to V6 and bring 3 pods to cover dead zones agreed in Nov last year and after 3 missed appointments and you calling me 3 days to confirm the work to do & you still **** it up. #fuckwits
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Jemma Crow
(@jemmacrow) reported
from
Poplar, England
How is @virginmedia internet so bad?! It NEVER works…
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
A question for @virginmedia Is it more important for an engineer to a) resolve a customer's service problem b) get to next appointment because the engineer is measured on appointments attended rather fixed? You have one unhappy customer #poorcustomerservice
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Fredrik Cornell
(@fiddecornell) reported
from
Hackney, England
@virginmedia i have now answered 101 questions in the Virgin Support Chat. Every ten question or so is along the line of ”pick one option to continue: 1. I really love Virgin Customer Services OR 2. I have a really small ****”. Worst experience for a long time. BOT heavy, no fix.
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
@virginmedia I moaned on Wednesday about #poorcustomerservice from @virginmedia, so it's only fair to praise when they #Getitright. Friendly Chavez was awesome, fixing the problem through competency and with a smile; the result a #happycustomer cc @marketingjulia
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The Sourdough Cyclist 💙🇬🇧🇾🇪🇪🇺🏳️🌈
(@SourdoughCycle) reported
from
Wandsworth, England
@virginmedia No sorry - telematics should help you out
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Bobby
(@bobby_media) reported
from
Kingston upon Thames, England
@virginmedia Getting “network problem” all trough my games and getting insane lag spikes is exactly why I pay £50 a month for some horrible internet, I guess it’s time to switch :)
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Maria Marchant, MBACP
(@lovetosleepy) reported
from
Bromley, England
@virginmedia Internet is down in BR76HH. Engineer allegedly coming Fri as it’s only one house at fault. Now a neighbour is saying that there’s outage in the whole area & 30 June is meant to be the day we get our internet back. Any advice on which VM advice to believe, please?
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FlippedAcademic
(@Rob_Garvey) reported
from
Bromley, England
@virginmedia So you can't help me either! What's the point! Another @virginmedia #fail
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia Yeah and speak to a snr complaints Mgr which I’ve attempted 3 times, been promised a call back in 48 hours and each time never got one… seems like they’ve not been trained to use your own phones! #saynotobadcustomerservice
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Santero, human ambassador to ducks
(@djsantero) reported
from
Camberwell, England
@arunsbasra @virginmedia Fuuuuuuck, that's terrible. I just signed up for Virgin yesterday too... 😬
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
@virginmedia By all means better start reading up on the #badcusyomerservice I’ve had since 2020 about March? Virgin still hasn’t fulfilled it resolution agreement mad back in Nov 2020 and have had to chase and hound you with up to 7 calls as staff which should be able to, can’t get it right!
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Gary Brian Smith
(@MrGarySmith) reported
from
Dartford, England
Beware anyone thinking of joining @O2 they’ve just hiked up their rates and limited free data total usage when in Europe #ripoff also just merged with @virginmedia so expect the service to fall of a cliff when the call centres are rerouted to virgins Singapore call centres
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Gary Brian Smith
(@MrGarySmith) reported
from
London, England
@virginmedia You keep sending me emails and texts confirming what we agreed which are wrong…still how many times can you get this wrong… for a communications company you sure are bad at it!
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Mabs
(@Mabs79) reported
from
Islington, England
@virginmedia is there a problem with the network in London N4. Broadband and TV nor working. Service status staying working ok
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tarry®
(@Tarrybear87) reported
@virginmedia Hi sorry I'm in a bad signal area at the moment but I spoke to someone on phone at customer services and they put me through to the mobile side and they are sending me a sim card with 40gb data on it to be about to make a personal hotspot but that's all they could do
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Kim Yates
(@KimBaker19) reported
@virginmedia internet down AGAIN in TF7! What’s going on??
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ceefaxretromug
(@ceefaxretro) reported
@virginmedia Early disconnection fee but the address we moved to did not and would not provide the service
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🎵USIC! Club Elite 😍
(@frogncat) reported
@virginmedia So to clarify you've not added any additional help to my post, thread or issue and confirm that I have gone through the best way to resolve my issue? And has added additional stress to resolve the issues. Smh. I really hope the WiFi pod's work.
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Matt
(@LetRIP) reported
@virginmedia What an awful response. I started out on these pages. They basically tell me to call customer services and now you direct me back to where I started. Your service is the worst I experience. #poorservice
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Suleman Haq
(@haq_suleman) reported
@virginmedia No, there's not, even rebooting it doesn't fix it. It happens several times per day at the moment, and at random times (more often at night, but still during the day too)... And it's starting to drive me insane. Please can I have some new hardware.
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Kalisha Forrest
(@fokalisha) reported
@virginmedia Poor service! I have received very poor service from you guys, due to this I will be leaving and going else where as the way you have handled my issue was awful not to mention it was virgins mistake in the first place! Been cut off for no reason! Not happy
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ceefaxretromug
(@ceefaxretro) reported
@virginmedia I want to get it off my credit file so tried to set a payment plan up I was told I couldn't, I was offered a settlement of £60 which I agreed to but the handler would not agree to send me confirmation the account was clear before closing the complaint
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Spaceg1rl 🚀 🐝🐝🐝
(@Spaceg1rl) reported
@virginmedia Its been more than 7 days since emailing as you advised and I still haven't received confirmation of my cancellation. Can this be looked into ASAP. This is terrible service, how difficult is it to cancel a product, really? 😪
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Amy Beddis
(@amy_beddis) reported
@virginmedia terrible customer service- been with you for the past few years (despite terrible b/band- so that we have had to buy a router!)&now you are charging us double for the same package! Only thing you can offer us is a deal £25 more p/month than a new customer would pay?!