Virgin Media Outage Report in Catford, Greater London, England
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The latest reports from users having issues in Catford come from postal codes SE6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Catford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Hammersmith, Dagenham, Croydon, Ilford, City of Westminster, Paddington, Southwark, Carshalton, Orpington, City of London, Islington, Hampstead and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| Hackney |
TV | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Guy Dorrell
(@guydorrell1) reported
from
Wandsworth, England
Congratulations @virginmedia no wifi AGAIN soon after an outage that lasted a week. This service is a joke. What is going on? we are SW18 2 postcode 😡😡😡
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@BlaakRichardson @virginmedia Getting out of this contract is on my summer list. Service here is definitely not on US levels for anything.
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Dionne
(@dionnepat2000) reported
from
Walthamstow, England
@vmbusiness LOST FOR WORDS I have been a business customer of yours since May 2021 my broadband has gone down 8 times and 6 engineers have come out. The broad band is down again I’ve called and now waiting for a message to confirm when someone will be coming out again!
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia At this point i might as well get dial up. Virgin Media completely down in the Merton, London area. Been faulty since Mid June and still not fixed. Why?
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Intermittent and then completely down. Maybe a day or two ago, multiple times over the course of this issue
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Edward Moore-bius: It's a Moore-bing time!!!
(@edshots) reported
from
Croydon, England
@virginmedia help please. My broadband isn't working. The wire goes outside the building to the side with the most sunshine. Do you think it's overheated?
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Yes, it's officially not working. Really frustrating, happens about once a month, I work from home blah blah blah complete pain in the ar*e
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Perhley @virginmedia THAT LONG? I have work to do🥴 we’re switching anyway, their customers service is appalling
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia It’s been terrible since early June. Yes I have tried wired and wireless. There was an issue in the area that was ‘fixed’ a few days ago but nothing has changed. 4 people have come to the house and ‘fixed’ the issue. No change. I have work to do.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Not sure why they can’t just identify the issue and fix it. If this issue was impacting them at their offices you just know it’d be sorted in no time flat
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@Papi85799379 @virginmedia Is awful isn’t it? Mine’s been on and off since early June. Many people have come out and ‘fixed’ it for it to be even worse. One guy said that he went out and fixed whatever the issue was, but he was in my house the whole time!
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Vincenzo Rampulla
(@vmrampulla) reported
from
Poplar, England
@petercardwell @MichaelLCrick @virginmedia Did they hang up because they thought it was a spam call?
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Nicolas Laborie ( He/Him )
(@nicolas_laborie) reported
from
London, England
@virginmedia Whats is happening ?? Been put in a queue only to have the CV phone put down on me twice without even talking to an operator ? What do I need to do to speak to someone??
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Robert Harrison
(@ieattothebeat) reported
from
Lambeth, England
@virginmedia And as you can see from my screenshot I’m not zoomed in at all , that pic is the exact same size as your service shows me
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Miss Toppin
(@Miss_Toppin) reported
from
Croydon, England
@virginmedia dropping service when I’m listening to Beyoncé’s new album is a hate crime.
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Mr Lee Daniel
(@MisterLeeDaniel) reported
from
London, England
Please could @virginmedia on 0330 303 5309 stop calling me, then immediately hanging up. That’s rude. I’ve now blocked your number.
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia i’m on my KNEES man PLEASE FIX THE INTERNET
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Russ Nightlife
(@andypurbrick) reported
from
Walthamstow, England
@virginmedia Can't watch any movies at all as our broadband is down AGAIN
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia The internet is not working
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🔰 Brooks 🔰
(@AntonBrooksAMB) reported
from
Merton, England
@virginmedia Why is it taking so long for an engineer to genuinely fix the issue?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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eighties.films
(@FilmsEighties) reported
@virginmedia I have tried that for the last two days but nobody gets back to me. I want to cancel. I can’t ring up. There must be another way.
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mumrah
(@unstoppable_85) reported
@virginmedia 1/ i received a letter stating by packing price was going from 20.45 to over 90.00. I went on your chat service and have proof that your agent said the letter was a mistake and gave me 5.00 credit to apologise. The next day i got an email stating the same as the letter.-
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Ci Moulton
(@cimoulton) reported
@virginmedia You realise this is insane? I've told you in writing multiple times on multiple channels that I want to cancel. I've told a member of your team on the phone. Surely the onus is now on you to sort that out. How many hours do you expect people to sacrifice?
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Robin haughan
(@robin_haughan) reported
@virginmedia @virginmedia is there any update, it’s now 9 weeks with no service and the ticket has been with IT for 3 weeks again!! Come on!!!
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Linzi Fairclough
(@LinziFairclough) reported
@virginmedia 8 phone calls to cancel my contract and still not managed to do it!!! 4 people cut me off 4 promised to call Me back but didn't!!!!
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steve
(@bigmurf4337) reported
@virginmedia Hi guys been over 24hrs and no email on agreed new contract please can you help
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Michael Hoey
(@michaeldthoey) reported
@Gixxer8312 @virginmedia I'm on my 7th attempt. This happens repeatedly. Funnily enough it never happened once when I was trying to join. I get through the obstacle course to a real person. Transferred. Not to the "right" dept. Transferred again. Instant disconnection. Each time taking around an hour
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KrayZ-t [KA/BoC]
(@KrayZt_UK) reported
@virginmedia waiting 4 days for a call back only to find out when I phone support back that the eprson NEVER arranged me a call back... and now i'm told I have to wait anmother 3 days for a call back?! **** you if you think im gonna pay you for internet that is faulty
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Mr Duncan Roy
(@MrDuncanRoy) reported
Customer Service is a dead concept for @virginmedia - they respond to complaints by ignoring them and sending out multiple letters which pretend you're thick and patronising you is a solution. But cut off your direct debit and *they* complain about that within 12hrs!
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David campbell
(@scribblerdc) reported
@virginmedia we can't get through on the phones to cancel our contract...but we're still not staying! @skytv contact me if you want a new customer!