Virgin Media Outage Report in Catford, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Catford come from postal codes SE6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Catford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, City of Westminster, Camden Town, Tower Hamlets, Islington, Paddington, Harringay, Leyton, Wood Green, Hackney, Croydon, Bromley, Southwark, Ilford and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| City of Westminster |
Internet | |
| Camden Town |
Total Blackout | |
| Tower Hamlets |
Total Blackout | |
| Islington |
Total Blackout | |
| Paddington |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
Hello @virginmedia you had engineers in the street this am and not my connection gone and I am guest speaker on a one hour webinar with @DANC_MANC in two hours. This happens way too often and you never get it sorted.
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@chinnyhill10 Virgin Media is down.
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dadzoola
(@dadzoola) reported
from
Tottenham, England
@virginmedia @AnitaaAnderson Have to say, our experience of Virgin Media was of extraordinarily poor customer service. I generally have sympathy for staff working in contact centres, but with Virgin, it seemed as though a culture of contempt and arrogance was hopelessly embedded in it's corporate DNA.
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I could have lied and said I had no knowledge of how the cable broke but didn’t. Have been a customer for about 15 years. But have lost confidence in virgin. The bills are never correct to what was actually quoted. Partner who pays bills still can’t get anyone to correct email
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Fred D
(@CorpFred) reported
from
Kensington, England
@birh_trx @virginmedia Yes it is down
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Olga
(@olgabudimir) reported
from
Wandsworth, England
@ruskin147 @virginmedia @DianeCoyle1859 My Virginmedia is down too. Can’t even get a service status message and phone line engaged.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia An engineer will be sent on Saturday. Second one in a week. Trying to use the chat function to load get a complaint and it disconnects. The agents do not seem keen on taking a complaint. I have been happish with tservice for few years now but it has deteriorated in last 6 weeks
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia Despited repeated requests. The whole service has been a catalogue of errors but if you need to complain it’s hard work but if payment wanted there are no problems. NOT HAPPY AND NOW WANT TO CANCEL CONTRACT.
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🍩🍩🍩Barrie⚽⚽⚽
(@bazzau73) reported
from
Romford, England
@virginmedia Not sure what this will do. There has been regular outages in the area for over a week. Your call centre told me today that this should now be fixed and will not reoccur. We will see if this is the case when the service eventually returns.
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Simon Moriarty
(@simonmoriarty) reported
from
Lambeth, England
@virginmedia down yet again. Working at home for months is bad enough. Not knowing whether I can actually do my job is worse.
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Jamie Moncrieff
(@JamieMoncrieff) reported
from
Lambeth, England
@virginmedia rubbish customer service virgin media! Please can someone get in contact - WiFi has crashed and your help line is inaccessible. We pay for crazy fast WiFi, installed recently and it’s been useless and is affecting our ability to wfh
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Emily Hough
(@emhough1) reported
from
Wandsworth, England
@virginmedia - no internet, service page not working. Not good. Fix this please - struggling to work from home. Time to change provider I think.
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Asad Moghal
(@AsadMoghal) reported
from
Kensington, England
@virginmedia @Big_Stylo Guys, your service page isn’t working. You need to listen to what your users are saying rather than just repeating the same response
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Richard Smith
(@richardavsmith) reported
from
Lambeth, England
@virginmedia is down. Better check their service status page. @virginmedia service status is down. Well. This'll be a fun day.
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paulina
(@pauline21359918) reported
from
Bromley, England
@virginmedia I spoke to someone on the actual day but they were not very helpful. As stated before this cable has never been an issue before. I can only assume that when neighbours were weeding area where my cable runs that may have accidentally lifted it.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia Well surprise surprise. The WiFi is down again. 6 weeks in a row. Call Centre hing yo when passing my call to a manager. Poor service. This is now unacceptable. How do I complain (other than @Ofcom) about this poor service. Why is the service so awful now.
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Charlie Done It.
(@chadoneit) reported
from
London, England
@virginmedia help, your internet has cut out again #unreliable #badservice
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James Meredith
(@Jamesmeredith) reported
from
Camberwell, England
@virginmedia #internet Virgin internet doesn’t work, tried calling customer service but recorded message tells me they are too busy. Call back later. Very poor service. Can’t wait to change to community fibre!!!! @CommunityFibre
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Paul N
(@londonpommie) reported
from
London, England
Wake up to another morning of no service from @virginmedia @ThreeUK please get 5G rolled out so I can cancel this awful service.
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Jack Elkes
(@JakElkes) reported
from
Hammersmith, England
@virginmedia @YessMarvell @virginmedia also having issues here but your service status page is down....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RClapped
(@rowzino) reported
@AndySmith0119 @SkyHelpTeam @virginmedia virgin medias wifi is doing bad also
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Rockcliffe Files
(@RockcliffeFiles) reported
Dear @virginmedia and @VirginMediaCorp - you keep emailing me asking for feedback, it is thus, our relationship, given your abject service, is deader than a dead man in deadman’s land. I’d not even recommend your services to Pol Pot or Papa Doc - 0/10
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Sean Green
(@SeanGreen44) reported
@virginmedia Your automated system is awful… call that number and it runs tests and says nothing wrong… go check the website… which then runs tests and says call us. Just going round in circles… I’ve got 35 channels with broken picture/sound and a fair few of them I pay for on a package
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Ahmed Mubarak
(@ahmedmubarak1) reported
@virginmedia was paying £31 for broadband/landline when tv added rate went to £47. 3 weeks later CNN cancelled for that reason I do not want Tv, customer services saying if you cancel tv package the rate goes to £51. Just think about it, I have sought help from CASAD. Now how can u help?
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Calli Tahmo
(@BrokenSerenity) reported
@LichVtuber im gonna guess you fell for their lies about being the fastest provider like many others....never trust a provider who feels the need to make such boasts...especially if its virgin media, those guys always lie.
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your #1 source for absurdist true crime 🐍👑 🌷
(@davidgerard) reported
@cstross Don't forget some Virgin Media love. I used to work in telly and we thought NTL was a BT plot to come up with an organisation that was actually more incompetent and worse at customer service
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Rockcliffe Files
(@RockcliffeFiles) reported
@ToonMouthTyne @virginmedia @VirginMediaCorp I’m a pussycat, I never ever complain, anything for an easy life, however this shower have reduced me to tears of anger and frustration on about 10 occasions during the last 24 months and I’ve decided to leave after joining them in May 1993 (Telewest) - 28 years, madness
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John Kelly
(@JohnKelly020234) reported
@virginmedia Can you provide an update as to when the issue preventing Virgin mobile customers receiving calls? Gave up after an hour of trying to get through to report it. #virginmobile #virginmedia #virginmediadown
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Bhavesh 🤟🏼
(@bhaveshdevji) reported
@virginmedia provides such a poor internet service. Service is literally unusable and I have been advised to wait over a week. @SkyUK can you help?
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Sarah Thompson
(@Sarah29tmo) reported
@virginmedia This is causing a lot of problems for him as he loses contact with his office on VPN and has to log into everything again. I appreciate it might be difficult for you to look into the fault when it appears to be working but its not feasible to contact you while it isnt