Virgin Media Outage Report in Catford, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Catford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Catford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Catford, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Hackney, Newham, Croydon, Hammersmith, Harringay, City of Westminster, Paddington, Caterham, Upminster, City of London, Fulham, Romford, Hampstead and Southwark.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Catford, England
Latest outage, problems and issue reports in Catford and nearby locations:
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Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia - workman cut through my cable, no Wi-Fi, TV or phone and earliest engineer appointment is Monday??! Completely unacceptable! I work from home and have teens! 😭Help!!!
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Jason Starman QBE 💙
(@starmanuk) reported
from
London, England
@virginmedia No issues reported. But 7 houses locally reporting outages on local forums. This is happening frequently.
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Cate McLaurin
(@madebycatem) reported
from
Camden Town, England
Hello @virginmedia I get that things break sometimes. Do you think there’s a way you cld keep customers informed about how long it might take to fix it? I’ve tried your status page which tells me both that there’s no issue in our area and also that there is an issue . .
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia It’s still not working!! I have this message from your site, “There's a broadband issue in SW11 XXX. Thanks for your patience while we work to fix things as quick as we can. You've registered that an area fault causing a loss of broadband service is affecting you.”
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Muloongo Muchelemba
(@muloongo) reported
from
Kensington, England
@virginmedia Why is the broadband service down today?! It’s been patchy all week. For the price we are paying every month, we expect better than this… #virginmedia
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Pippa Crowther
(@getpipfit) reported
from
Sutton at Hone, England
@virginmedia how much longer will services be out in SM1 1RB.. been since last night. No TV or WiFi.Service status check says you are aware. PLEASE
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Adam H-Matthews
(@AdamHMatthews) reported
from
Camberwell, England
@virginmedia How does £8.40 a day cover 2 people unable to work for a full day? Still no contact from Virgin engineer or any comment on what the issue is? The time to fix the issue just keeps getting later.
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William
(@willbassoumba) reported
from
Camberwell, England
Virgin media is down and I actually have to talk to my family… yuck.
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SA Punk
(@michaelsamuels4) reported
from
Hackney, England
@virginmedia I have no phone signal so no WiFi. Webchat not working. Any suggestions?
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Millwall halfwayline
(@millwalljdb) reported
from
Camberwell, England
@virginmedia I am trying to watch millwall on the sky sports red button service.....the commentary is of the wrong game.....can you fix please.....this is not effecting sky viewers
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Lusitano71
(@Lisboadolphin71) reported
from
Camden Town, England
@virginmedia no services for all 5 days now! Your customer care is appalling! And, apparently, nothing is wrong, according to your website. Bad!!
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@YodelOnline OK have sent DM with details of the *Three* shipments @virginmedia have now sent due to their faulty software or equipment none of which shipments have been provided with a two hour delivery window by the carrier @YodelOnline as promised. Truly awful customer service.
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me to the auto bot/live chat messaging service which has no use at all as no one is actually responding.
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Beth
(@bethcanadian) reported
from
Lambeth, England
@virginmedia I came home to it working so whatever you did to fix it, thank you!
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Mary
(@SandraS80775853) reported
from
London, England
@virginmedia This issue has been going on since August. Loss of power for hours on end is adding up to several days. I am currently on hold which I've been doing for 30 minutes. Shocking @Se7 residents please take note of @virginmedia
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Have raised a complaint but this is being dealt with by someone only capable of copying and pasting a series of platitudes into a superficial and thoughtless email. No intelligence or attempt to understand and address the issues. Pathetic. Still not fixed.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Callback should have happened days ago. Now the person on 150 says that you failed to complete a process. They then tried to miss-sell me an upgrade to my package. Still not fixed but "should be" in a few hours! I doubt it. Abysmal deceptive service.
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Mike Fuller
(@ninepine) reported
from
Banstead, England
@virginmedia Talked 150 who managed to change one error message for another! Total #fail so far by @virginmedia
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Emma Churcher-Holt
(@emmalouchu) reported
from
Camden Town, England
@virginmedia Even this link isn't working. Takes me straight to auto bot/live chat messaging service and there is no one actually responding.
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@virginmedia My so called ‘ultrafast, reliable fibre-optic broadband’ has been down all day (!). Unacceptable 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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La Gorda Motoneta
(@lagordamotoneta) reported
@virginmedia Netwotk is down in Leytonstone again, when is going to be solved?
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John Hoggard
(@DaddyHoggy) reported
@virginmedia is there a reason why I can't currently login in to my VM (NTLworld) email? Having logged into my VM acct, I have clicked on 'Email' which normally takes me to an additional login page. However, now I just get a malformed form which doesn't let me sign in.
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amandacausebrook
(@Amanda__J_C) reported
@virginmedia I cannot get through to people. I made a complaint weeks ago still nobody will come back to me. It’s like banging head against a brick wall always “computer says no” kind of response
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SAY NO TO UK LOCKDOWN ❌
(@BanLockdownUK) reported
@virginmedia @lagordamotoneta Are you really asking us what issues we are facing?? Fix the damn connection. It’s not working for anyone !
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Anthony Loman
(@loucanova15) reported
@virginmedia I have just texted the number as you suggested and just received a message saying they cannot help via that service so if you can’t help, they can’t help and I can’t get the necessary help over the phone what the hell am I meant to do to resolve issues. It’s disgraceful.
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Rick
(@Rick35864733) reported
@virginmedia Trabsferred again to complaints who cant help and have Transferred me again to God knows who!
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Rahila Gupta
(@RahilaG) reported
@NorfolkWastrel @michaellondonsf @virginmedia Theoretically I think they let you break contract if they haven't provided the service they promised. I haven't tested that yet
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Anthony Loman
(@loucanova15) reported
@virginmedia Your service is simply not good enough and all your advice and explanations are not leading me to any resolution. They CANNOT help via the text number you have given me.
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Ross K
(@ross_k) reported
Missing @Hyperoptic broadband. 3yrs of faultless service. Moved home, not available here, @virginmedia was the only option. Made me realise how I never had to think about my internet connection in 3yrs. Now every week I have dropouts or outages. Embarrassing for home working.
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Noel Connolly
(@nconn50) reported
@virginmedia new virgin customer, no power cable, the installation engineer cheekily used my old sky q box power cable. Poor show and now I need to return my sky equipment! Virgin help and support is no use whatsoever ! May as well talk to the wall. Still waiting.....