Virgin Media Outage Report in Havering, Greater London, England

Problems in the last 24 hours in Havering, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Havering, England

The most recent Virgin Media outage reports came from the following cities: Newham, Ilford, Southwark, Hackney, Waltham Forest, Dagenham, Poplar, Basildon, Bromley, Romford, Longfield, Dartford, Woodford Green, Chigwell, and Brentwood.

City	Problem Type	Report Time
Newham	Wi-fi	4 hours ago
Ilford	Wi-fi	10 hours ago
Southwark	Internet	13 hours ago
Hackney	Internet	2 days ago
Hackney	Internet	2 days ago
Hackney	TV	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Havering, England

Latest outage, problems and issue reports in Havering and nearby locations:

• 
  CraftivistCollective (@Craftivists) reported 2 minutes ago from Hackney, England

  @virginmedia The person arrived 3:30pm but was lovely & fixed the problem.

• 
  Ryan Curtis-Johnson (@racj25) reported 4 minutes ago from Loughton, England

  @virginmedia @Tyson_Fury 12 days of no #wifi #notv and when you lost a customer!! #poorcustomerservice

• 
  CraftivistCollective (@Craftivists) reported 5 minutes ago from Hackney, England

  @virginmedia I was given no explanation and no courtesy call. I was told that they don’t do either when I asked why I wasn’t. I appreciate your speedy reply thank you 😊 & I would really appreciate you implement both since your customer service person I called said you don’t do either

• 
  Donna Castle (@donnacastle) reported 13 minutes ago from Enfield Lock, England

  @ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.

• 
  stephanie (@xstephw) reported 14 minutes ago from Bromley, England

  Living with bad WiFi is honestly stressful @virginmedia 🙄

• 
  Chris Hall (@chrishallrides) reported 15 minutes ago from Hackney, England

  @virginmedia quite a bit of a laughing stock from how bad their service has been today. I’ve had no internet for a week now and I know it’s a minor problem but it’s becomes a pretty major one when you work at home a fair amount.

• 
  glen william pratt (@glenwil) reported 15 minutes ago from Poplar, England

  @virginmedia You seem to miss all the points - I’m still the one pursuing all of this - there’s is no attempt to reach out from virgin media at all. Truly crap customer service

• 
  glen william pratt (@glenwil) reported 21 minutes ago from Poplar, England

  @virginmedia What a load of rubbish - again it is me who is left to resolve / investigate the resolution that you likely won’t understand or resolve.

• 
  CraftivistCollective (@Craftivists) reported 23 minutes ago from Hackney, England

  Seriously @virginmedia you tell me your technician will arrive between 8am-12pm today. They don’t. I hear nothing. I call & am told they will arrive 3:30pm & “we do not provide the service to tell you they will be arriving later” & I can’t contact the tech = Awful system/process

• 
  Donna Castle (@donnacastle) reported 24 minutes ago from Enfield Lock, England

  Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.

• 
  Leigh Maxine Oliver (@leighmaxine) reported 28 minutes ago from Enfield Lock, England

  @virginmedia tv still down! Yes, checked online and there is an issue but it’s been ages now - hurry up and get it fixed, my husband and I might have to start making conversation 🤣🤣

• 
  Mary Greenland (@MerveYesilyurt) reported 29 minutes ago from Hackney, England

  @virginmedia I contact with your customer support all they do is charging additional for wifi booster without making sure it works properly. We need a sufficient solution on that

• 
  Janet Lamb (@janlamb25) reported 32 minutes ago from Ilford, England

  @virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!

• 
  MsKartinsWorld🇬🇧 (@flotus1982) reported 35 minutes ago from Bromley, England

  @StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate

• 
  Spencer Carter (@SpencerSCarter) reported 40 minutes ago from South Ockendon, England

  Really shocked, but sadly not surprised, by the service from @virginmedia as an existing customer for many years, I’m overlooked in favour of new ones. No care and lack of customer loyalty. Will be talking about it on my show tomorrow

• 
  Cllr Ian Manning #FBPE 🔶 🔶 🔶 (@IanGManning) reported 42 minutes ago from Poplar, England

  @KrossPunk @virginmedia Yeah, I'll do that as soon as they've had their month. Really serious for me as I need internet to support constituents. I've messaged @Moneybox as well, clearly an issue affecting multiple people!

• 
  Frances Reilly (@FrancesOfficial) reported 44 minutes ago from Ilford, England

  3rd time in 11 days my land line has broken. @virginmedia 2 engineers a week apart apparently fixed it. Today not working again. Not good enough virgin. It is essential that I have a land line!!!

• 
  Luc Coiffait (@Luccoiffait) reported 49 minutes ago from Poplar, England

  My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.

• 
  alan brown (@alansbrown) reported 56 minutes ago from Sutton at Hone, England

  @virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience

• 
  Donna Castle (@donnacastle) reported 60 minutes ago from Enfield Lock, England

  @ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chas Cowell (@ChasCowell) reported 5 minutes ago from Gosport, England

  @virginmedia Still slow

• 
  mick🚮 (@mdbaggy) reported 9 minutes ago

  @virginmedia Any chance you can just add the ability to cancel services from your website. By the time someone actually answers and doesn’t hang up i’ll probably have died of old age 😐

• 
  Emma Brown (@Missbrown2006) reported 9 minutes ago

  @virginmedia Even thought he’s not receiving the service he’s paying for? How do I make a formal complaint.

• 
  Julia Bard #RefugeesWelcome #ReinstateJeremyCorbyn (@juliabard) reported 11 minutes ago

  @virginmedia Thanks for your polite reply but a day later, like every day for a week, the broadband stopped working again. It’s back again now. But same pattern: status page said no problems. Tested the system: “Something went wrong with the test”. No idea what I’m paying such vast sums for.

• 
  Stanton Wright (@Dstantonwright) reported 12 minutes ago

  @virginmedia, your internet is ****. Fix it.

• 
  Jason Walker (darthvalkyr) (@jasonw83) reported 13 minutes ago

  @virginmedia Still varying between poor and non existent. Always used to be good signal up until maybe a month ago.

• 
  Ange (@t77nge) reported 17 minutes ago

  @virginmedia please can the Garforth are of LS25 be looked into for internet problems, currently trying to work from home and son home schooling, internet has just stopped working, known issue or just my issue?

• 
  Keelan Rushby (@KeelRush) reported 18 minutes ago

  @virginmedia Hi, I’m getting no signal from my Virgin TV box, I’ve rung up and followed the steps given to me and it’s still not working. Broadband is fine and the box is connected to the TV because it has the welcome screen and the Starting up screen, then says no signal.

• 
  Cathal O'Rourke (@CathalOR1987) reported 18 minutes ago

  @KCsixtyseven Maybe virgin media should show loi games. Keep it local. Support our own. #GreatestLeagueInTheWorld @SSEAirtricityLg

• 
  Ian Ibbotson (@ianibbo) reported 18 minutes ago

  @virginmedia Servixe status says No known issues. The whole street knows its down tho. Pity you changed the design of the service status page to stop it accepting arbitrary postcodes or you could check it yourself. Guess you aren't keen on people the transparency that would create.