Virgin Media outages and service status in Havering, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 7 outage signals in the last 24 hours around Havering, including 7 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 16, 9:40 PM GMT+1.
- TV (49%)
- Internet (36%)
- Wi-fi (8%)
- Total Blackout (4%)
- E-mail (2%)
- Phone (0%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Havering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Havering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Havering, England
The most recent Virgin Media outage reports came from the following cities: Newham, Ilford, Poplar, Hackney, Southwark, Bexleyheath, Gravesend, Basildon, Bromley, Romford, Waltham Cross, Grays, Barking, Dartford, and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Newham
|
Internet | 1 hour ago |
|
Ilford
|
Internet | 2 hours ago |
|
Poplar
|
Wi-fi | 9 hours ago |
|
Hackney
|
Internet | 12 hours ago |
|
Ilford
|
Internet | 13 hours ago |
|
Ilford
|
TV | 15 hours ago |
Nearby cities with recent reports
29 recent signals
26 recent signals
17 recent signals
13 recent signals
13 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Havering, England
Latest outage, problems and issue reports in Havering and nearby locations:
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travelling Adam (@TravellingAdam) reported from Blackheath, EnglandVirgin why do I keep losing my mobile network? @virginmedia (been trying to post this since 11am lol) as I have virgin broadband as well. ๐ค
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PAT WEBB (@nan2thou) reported from Enfield Lock, England@virginmedia There are always issues in this area. I would suggest that most the equipment needs replacing. But I won hold my breath
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โ๏ธ๐ป๐๐๐ ๐๐๐ฝ๐๐ฃ๐๐๐๐โ๏ธ (@NoddyMaccy) reported from Romford, EnglandCurrently receiving terrible customer service from @virginmedia. Strongly considering ending my contact with them and going elsewhere!!
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therealmasonbrown (@GodofwarBrown) reported from Walthamstow, England@virginmedia fix the dam issue **** man I was watching a andrew tate podcast @Cobratate
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Dr Andrew Fleming ๐ฌ๐ง ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Andrew007Uk) reported from Sutton at Hone, England@virginmedia Though I am dyslexic I have painstakingly done this on multiple devices and have photos to show It - not posting them publicly but it does not recognise that password ๐ข A search on line suggests the problem is not unique. I have one hour to call the manufacturer if you advice.
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Helen Reihill (@BBLn15) reported from Hackney, England@virginmedia 14 hour wait for a response on your chat bot and I still havenโt passed security. Thatโs some service
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Claire Champion (@Champion3Claire) reported from Bromley, England@virginmedia I think you will have to agree this is an unacceptably long time for the repair as itโs already been going on for days?? โThere's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00โ
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Debbs Durston (@DEDNaive) reported from Enfield Lock, England@virginmedia Look just leave it tonight. If itโs the same in the morning Iโll contact customer service to see how long it will take to close my account. Cheers for trying to help.
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Mark Catchlove (@markcatchlove) reported from Ilford, England@virginmedia 4 engineer visits have not resolved anything. There is so much conflicting information. I really need to speak to someone who can actually help.
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia awful disgusting customer service. 3 different agents 3 conflicting replies and told other were lies! What has happened to virgin? Supervisor was so rude. Didn't listen and kept interrupting me with robot replies. #terriblecustomerservice #badcustomerservice
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Wesley Dolly (@wesleyddolly) reported from Ilford, England@virginmedia Done this when I canโt give account or anything they say canโt help you donโt think I tried this first
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Lewis Allen โ (@_Lewis_A) reported from Romford, EnglandOn phone to @virginmedia for 55 mins to cancel, speak to 4 different people about a mis-sold service and then when I ask them to produce my contract they hang up. Not happy.
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Nick Miller ๐บ๐ฆ (@NickMillerUK) reported from South Ockendon, England@virginmedia Itโs everything downstream of the LAN ports, so wifi on the box is on and working but all his wired network is offline. I have asked him to check all the cabling to make sure itโs all connected.
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mindbodyrevival_coach (@mindbodyrevival) reported from Enfield Lock, England@virginmedia 16 years of loyalty means absolutely nothing to this company! Even when we were transfered to the disconnection department the woman was extremely rude! No wonder more people are going to @SkyUK ๐คฌ
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DragonFish ๐ฌ๐ง๐ช๐บ๐ฎ๐น (@discobabe76) reported from Sutton at Hone, England@virginmedia No issues... I need to speak to someone I've tried everything... Reboot, reset and nothing is working
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Derrick Brown (@DerrickSWB) reported from Lower Clapton, England@virginmedia Itโs arranged (3rd time) for engineer visit tomorrow 4-7pmโฆ. I just hope they donโt randomly cancel again
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Leigh Booker ๐โโฌ 3.5% #FBPE #FBPPR #GTTO (@leighbooker) reported from Welling, England@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Helen Reihill (@BBLn15) reported from Hackney, England@virginhelp @MistryMistry21 @virginmedia Virgin Media give really poor customer service. Iโve been waiting over 14 hours? It feels like your customer service team is a team of 1
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travelling Adam (@TravellingAdam) reported from Blackheath, England@virginmedia my internet is constantly not working itโs really frustrating.
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anne hill (@gorgeousuk) reported from Bromley, England@virginmedia I did and it said the service was ok. Itโs now working after several times of going onto Amazon. I just donโt know why the service has become so poor recently
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah (@sarahdaxsarah) reported@virginmedia Still no TV service since Thursday night, absolutely appalling service @virginmedia !!!
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Richard Davies (@RichardDavies20) reported@GoodByeXNow @darreng3007 @virginmedia Thanks so nearly a whole day with things not working properly, crazy
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Mr Nash (@Nasher6328) reported@virginmedia As you wasn't supplying a service for hours are you giving us compensation or are we allowed to leave free of charge?;
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flipper (@flipper865) reported@virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel
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Onyourbikeson (@MableandMeUK) reported@virginmedia your O2 account integration is through worst ever. All I want to do is check my O2 bundle and I'm stuck in a never ending loop of being asked to link my accounts. Been crap for so long.
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Nigel Ling (@NigelLing641626) reported@virginmedia Any update to when the @virginmedia channels are going to work, I was told earlier today by the Virgin media customer service that it will be guaranteed to up and running by 6 pm this evening- but still No Tv ?????????????????
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Simon Parry (@sparry951) reported@virginmedia In laws have NO TV again this evening. Status checker says there is a TV issue, LE2 9AA
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TraceyW ๐ฌ๐ง๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@TraceyWilko) reported@virginmedia Any idea when this will be fixed? Still saying 7.05pm and still down
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Gillian Carrick (@gillian_carrick) reported@virginmedia Are people still having problems this evening. My 95 year old mam still has no TV?
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Marttech Solutions (@MarttechSol) reportedVirgin Media now have an ETA of 11:05am today to get these issues fixed. The Service Status tool now appears to be working for the vast majority of people.