Virgin Media Outage Report in South Croydon, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in South Croydon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in South Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near South Croydon, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Ealing, Poplar, Croydon, City of Westminster, Tower Hamlets, Southwark, Bermondsey, Acton, Newham, Paddington, Welling, Charlton, Beckenham and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Ealing |
Total Blackout | |
| London |
Internet | |
| Poplar |
Phone | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near South Croydon, England
Latest outage, problems and issue reports in South Croydon and nearby locations:
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Claire
(@bakerclaire987) reported
from
Bromley, England
@virginmedia will someone please direct message me. I need to cancel my account and no details anywhere how to do it on line and no one available on your web chat. This is now urgent please
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Simon Woolley
(@simonewoolley) reported
from
Lambeth, England
@virginmedia Hi. YouTube not working, constant spinning circle. Can you advise please.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia you did so well, I managed to log on for work from. 9-4 now normal service resumes.... #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia again you are down
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
FFS @virginmedia internet down again. It’s the demand it’s been this shot for over a year and same old same old.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Ola @virginmedia down again #virginmediadown
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Evening @virginmedia yes you are down again #virginmediadown
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nick caccavone
(@slicknick66) reported
from
Bromley, England
@virginmedia Hi there. I’ve been on the phone for over an hour to get cut off when transferred to customer services. Can someone message me so I can give details. I’m currently in queue again. Nick
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raymondphill
(@raymondphill) reported
from
Bromley, England
@virginmedia Connectivity on your network is woeful.
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Oh @virginmedia your broadband is beyond *****, it is on my to do list cancellations once this #lockdown is done. Spiraling prices and poxy service before, but now intolerable I hope @Ofcom monitor these complaints. #virginmediadown
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
@mark_bonnar @ITV Bloody @virginmedia gone down again. I may have to catch up.
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Trevor Boreland
(@BorelandTrevor) reported
from
Bromley, England
So, working from home which is proving difficult due to the unsatisfactory service of virgin Media and the distinct lack of internet service for the last 3 months. @virginmedia
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LM2010_20
(@20Lm2010) reported
from
Croydon, England
@virginmedia I am now on day 2 of waiting for your complaints department to contact me. This service provider should be avoided. #getwhatyoupayfor #deadservice #poorcustomerservice
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
******* @virginmedia this is tedious beyond belief! #virginmediadown
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Jade Wheatley
(@JadeWheatley_) reported
from
Eltham, England
@virginmedia absolutely piss poor customer service from@whoever the guy was who put us on hold, blagging our of his arsehole he was waiting for a technician, to then cut us off just before 8pm so that we couldn’t call back BECAUSE THE LINES ARE CLOSED!
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
FFS @virginmedia your broadband goes down faster than a ******! (Rugby or the other type) If I called everytime there was a failure I would never be off the ffffing phone!
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flitestar-travel
(@FlitestarT) reported
from
Hounslow, England
@virginmedia I am now convinced that. You must be the worst internet provider I have come across and heard about , your reputation proceeds you , you are about as much use as a chocolate tea pot , you take the public’s money promise the earth and when you have the money you f..k
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
Hey @virginmedia down again, does @Ofcom monitor these continuous service failures. #virginmediadown
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
What is lock down doing to me, just cried at the @virginmedia advert ffs
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Liam 🌍🌎🌏
(@routemaster_fan) reported
from
Eltham, England
@virginmedia Please see the series of tweets regarding the service failures. Also the hashtag #virginmediadown for an expanded idea as to why.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Burton
(@mattburton72) reported
@virginmedia Also to emphasise, an independent TV Engineer put a dB meter on the input into the house so before the router, and could see the dB signal drop. I assume that would indicate there is something up with the connection to the house.
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www.amarmajid.com
(@amarmajidphotos) reported
@virginmedia I have the Virgin 360 TV trial and received the remote control. Do you have a dedicated team who deals with inquiries or support for trail services or with this service in particular?
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
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Katie Louise Jones
(@KatieeeLJonesss) reported
@virginmedia I was told it was my fault, I explained its what we were told when taking out the contract. I have done everything your team members told me to do and assured it would be fine and I am now being penalised and called a liar. Everytime someone said they could help the phone hung up
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🌱Linda Dolan💙
(@Lindacdsa) reported
@virginmedia Having updated my remote, I am having trouble with subtitles. I used to get them with one click and now have to do each channel. Not able to get any on channel 4.
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Olann Kerrison
(@OlannKerrison) reported
@virginmedia I spent 90 minutes online with a rep who eventually said they couldn’t help me and then transferred me to a dept that closed four hours ago. I almost admire the shithousery, but is it possible to speak to someone who can help?
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Nic Noodle 😺
(@Nicers) reported
@jenny_b53 @virginmedia Exactly! And all you get is told to reset it and it still doesn't work they just book an engineer 🙄
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Rugs
(@Rugbyse) reported
@virginmedia why does VirginTVGO have to go down when Ronaldo scores a last minute winner Incompetent fools
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stv
(@stubadub) reported
@virginmedia Yes. It says there is an issue and an engineer is on the way. Fix time was 16:00, then 08:00 tomorrow, now 10:00. Issue updates also don’t work
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Katie Louise Jones
(@KatieeeLJonesss) reported
@virginmedia We have now been told that this was never possible and we can't do a change of ownership without paying an exit fee of over £100. I want to keep the Internet and be a VM customer. But the company is not making it easy. I have been repeatedly lied to about what our options were