Virgin Media Outage in Golders Green, Greater London, England

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Golders Green, England

Virgin Media Outage Chart in Golders Green, Greater London, England

January 29: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(58.22%)
Wi-fi
(16.42%)
Phone
(7.44%)
TV
(7.25%)
Total Blackout
(5.75%)
E-mail
(4.91%)

Virgin Media Outage Map Near Golders Green, Greater London, England

The most recent outage reports and issues originated from London, Ilford, Golders Green, Hackney, Streatham, Bushey, Stratford, Watford, Balham, Harrow, Leyton, Enfield Town, Finsbury, Wandsworth and Bermondsey.

London Wi-fi
London Wi-fi
London Total Blackout
Ilford Internet
London Internet
Ilford Internet

Virgin Media in Golders Green, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:
  • jubedbashir enjoyahonestlife (@jubedbashir) reported from Tottenham, England

    @virginmedia good Morning, can I ask who do I make a complaint to when I am getting another persons bills/Invoice, my own email address, I do t even have a VM account

  • Luccoiffait Luc Coiffait (@Luccoiffait) reported from Poplar, England

    My internet has gone off AGAIN!!! @virginmedia It’s been on and off every day for 2years. And never as fast as promised.

  • JLHayne Jess Hayne (@JLHayne) reported from Islington, England

    @virginmedia ridiculous. Been on the phone two hours and past to 5 people with no help. Poor customer service - will be cancelling.

  • flotus1982 MsKartinsWorld🇬🇧 (@flotus1982) reported from Bromley, England

    @StopFundingHate @TUIUK @British_Airways @NatWest_Help @AskNationwide @coopuk @VisaUK @TalkTalk @TheBHF @virginmedia @VirginHolidays @DFS @pandocruises @SandalsResorts @ImagineCruising @DWP Stop funding hate else you’re losing a customer. Im sure you’re aware there’re alternatives. I’ve abt five bank accounts, I’ve no problem closing @NatWest_Help @AskNationwide.. don’t support a paper that promote hate n bigotry in our society #StopFundingHate

  • xstephw stephanie (@xstephw) reported from Bromley, England

    Living with bad WiFi is honestly stressful @virginmedia 🙄

  • grimemusic1014 gary (@grimemusic1014) reported from Southall, England

    @virginmedia All I wanted to get across is that the reputation it brings to the company is really bad

  • grimemusic1014 gary (@grimemusic1014) reported from Southall, England

    @virginmedia @Virgin_Victoria The reason I refuse to get anyone in trouble is that if I was doing that job I would be frustrated too if im not hitting my targets for his commissions. Maybe you need pop up stores rather than door to door. And I’m massive on customer service

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia It just doesn’t make any sense, it’s almost as if they want you to cancel.

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    @ChrisWPhysio @virginmedia Thanks Chris! I also know what you mean about prices, mine go up every year and the staff just say there’s nothing they can do. I have been a loyal customer but there is definitely no reward for that.

  • donnacastle Donna Castle (@donnacastle) reported from Enfield Lock, England

    Honestly getting fed up with @virginmedia now. Had a great service for 12 years at my last property, nothing but problems since I’ve moved. Currently have no TV or internet service, can’t be fixed remotely so I have to wait until Wednesday for an engineer.

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    @virginmedia And funny enough , didn’t record my complaint either !!! There’s a thing !!

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    @virginmedia It’s like talking to a wall - just a text message service that just don’t even listen - well virginmedia apply your charge and we will see you in court . I can’t see how I am wrong when doing as requested then you want to charge me because your man didn’t write the info down

  • joybrenda Brenda Franco (@joybrenda) reported from London Colney, England

    @virginmedia Hi can u help, I am a customer. Am I able to stop constant phone calls, re up grading my package. Thank you.

  • leonspight Leon (@leonspight) reported from Richmond, England

    @virginmedia are there any issues with #netflix none of my V6 boxes are loading Netflix at the moment. Netflix works via my mobile phone though connected via VM router

  • BarryDanser BarryDanser (@BarryDanser) reported from Paddington, England

    @virginmedia For 3 years i have been calling you. Its your broadband quality you need to fix it

  • BarryDanser BarryDanser (@BarryDanser) reported from Brentford, England

    @virginmedia I dont have apps like this. I juat want you to fix your broadband. Stop sharing it with so many people

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia I couldn't care less about the name issue. You're taking your payment anyway so this only becomes an issue for your security checks. I need a solution to my broadband, if you fix that you can write whatever you want as my name in the contract.

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia It was a change made with a deed poll and communicated months ago. If you "of course" have a log of the hub he couldn't find it. 59 minutes still no solution.

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia Seriously, it's laughable. Operator asking for a picture of my hub because you don't have a log of the equipment you provided me. 51min in and the only 2 things we know: that you didn't update my name when I asked months ago; and the broadband is slow after the patch up from Dec.

  • bruttium bruttium (@bruttium) reported from Merton, England

    @virginmedia SMS service sucks. 30min of security checks, I get a "Thanks for the details. I apologize for the inconvenience as there is a speed issued in the services i will transfer you to our technical team.I am sorry for the inconvenience caused". Next operator "May I ask your full name"

  • loveeRachelxo R A C H E L (@loveeRachelxo) reported from Tottenham, England

    @virginmedia @virginmedia you keep cutting off the phone and not allowing me to speak to a manager! I’ve rang back 4 times! And I’ve spoken to 4 different people who won’t help! And keep hanging up...can someone please contact me this is insanely poor service

  • loveeRachelxo R A C H E L (@loveeRachelxo) reported from Tottenham, England

    @virginmedia can someone in customer service contact me! Your agents keep hanging up on me! And are not helpful with my issue I have left your company and now your sending default letters when my family account is clear! #terrible #poorservice #BadService

  • glenwil glen william pratt (@glenwil) reported from Poplar, England

    @virginmedia @matthewlovett What a poor way to attempt to help the issue - again terrible if not altogether non existent customer service.such a sad state of affairs that you should be one of the biggest players in this country in the commmuncations age - and yet such poor communication skills.

  • adsz88 Adam (@adsz88) reported from Potters Bar, England

    @virginmedia 3rd night running I sit down to use internet and 3rd night it’s not working! Turn on/off router, follow every online advice, phone call centre who say it’s a short term issue when I get through! I rely on internet access in eve to carry out work. Unacceptable!

  • actordavidc David Charles (@actordavidc) reported from Richmond, England

    @virginmedia I had an email saying what the policy was in connection to me having registered my outage: Ref: Your Loss of Service (KMM61783435V2754L0KM)

  • janlamb25 Janet Lamb (@janlamb25) reported from Ilford, England

    Just how difficult is it - no e mail address and just Sunderland as a postal address - virgin media , service is appalling #virginmedia

  • benedictm The Bends (@benedictm) reported from Kensington, England

    @JimmyRowe1994 @Toadsanime Dude, I'm kidding with you. I've had Virgin media nearly 10 years. They are great but it makes me laugh when it goes down and no one ever seems to know why. 😄

  • benedictm The Bends (@benedictm) reported from Kensington, England

    @JimmyRowe1994 @Toadsanime Ah yes, virgin media and their amazing service that works unless it doesn't 😃 (To be clear I wouldn't go near BT for any service ever)

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Yes and we will wait and see on the signal increase in area 03 as it is too low for everyone which is pretty poor on your part :-(

  • persianuk2017 Hadi Taheri (@persianuk2017) reported from City of London, England

    @virginmedia oomph package installed last week and since it has been installed i have had nothing but nightmare! The tv doesnt work correctly the wifi not working properly i only get 20.5 downloads i asked for engineer to visit you refused tried to cancel package u refuse

  • 71_sepe Sepe_71 (@71_sepe) reported from Bromley, England

    @aberquine @virginmedia I get this with BT in SE London all the time. Terrible 4G service. These companies are really ***************!

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia I have done all of that even with proper resets by sticking a pin in the reset switch and nothing OT is truly awful :-(

  • alansbrown alan brown (@alansbrown) reported from Hackney, England

    @virginmedia Wi-Fi and I have and have had several engineers out and the last one said there was nothing he could do as the signal was too weak and they was 18 months ago and only now potential upgrade /boost :-(

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @virginmedia Please can you confirm the discount billing process 4 outages and counting this month... Also appears that your Text me alert via the “Track this issue” does not work

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia All working now but customer service has been a nightmare

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from London, England

    @virginmedia Called from Bangalore touting me to renew contract offering me upgrades but lied about cost, sorted this out, then VM continued to bill me at rate I never agreed too, then we had four days of outages, then Bangalore team just disconnect if they cannot sort out a problem

  • OnePavedCourt One Paved Court (@OnePavedCourt) reported from Richmond, England

    @virginmedia very difficult to run a business when service is down day after day. No broadband, no phone....Please confirm what’s going on! #noservice #richmondgreen

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia cheap labour in Bangalore = terrible customer service ..

  • chippers34 Lloyd-A-Tron (@chippers34) reported from Wandsworth, England

    @virginmedia We've been 24hrs without internet now and impossible to get through to faults team, on hold for ages. Status update say's issue in Tooting is fixed but still does not work.

  • Emma_Campaigner Emma (@Emma_Campaigner) reported from Lambeth, England

    @virginmedia Yes. It says it won't be fixed til 1am so must be a significant issue

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia No you did not call me back and now angrier than before. Filled out online complaint form only to be told once submitted service not currently working! 🤬

  • benrobart 「Ben Ⓥ」 (@benrobart) reported from Hammersmith, England

    @virginmedia @Friendly_Sparky Your service is a joke and your support is even worse. You could throw a bunch of monkeys in a room and they'd do a better job.

  • GlenHyett Painter & Decorator (@GlenHyett) reported from Broxbourne District, England

    @virginmedia what a useless company you are at times. Want gadget rescue added to my package. Use the text message service 😂 I’ve given my account details but 48 hours later no reply! 🤬 sent text yesterday asking what’s going on and then several text messages and nothing 🤬

  • sweetbriar49 Jonathan Blake (@sweetbriar49) reported from Lambeth, England

    @virginmedia There is no internet for me , my upstair Neighbour either & my TV Box so no Virgin TV Another neighbour his TV box is also down so maybe you have a neighbourhood mega fault. I need Internet & pay for the service Thank you

  • davidjoneshome DJ (@davidjoneshome) reported from Wandsworth, England

    @virginmedia Checking with other customers in KT6, we see that no one has any compensation for the outage last month. This is outrageous!

  • Dean_Pallant Dean Pallant (@Dean_Pallant) reported from Lambeth, England

    @ScottCompton20 @virginmedia My service checker says there is a problem for SE24 but it will be resolved by 9am tomorrow. Let’s hope so!

  • oprahwinfrey420 Edin Imsirovic (@oprahwinfrey420) reported from Wandsworth, England

    @virginmedia Media Internet. Our wifi is down apparently until tomorrow morning!

  • gary2323 G.Marshall Gleghorn (@gary2323) reported from Merton, England

    @virginmedia Complaint closed as I thought it was sorted, I will not renew any future contracts with you as it’s been nothing but a nightmare

  • eatsruns Sarah (@eatsruns) reported from Tottenham, England

    @Virgin_Victoria @virginmedia Hi @virginmedia, please help. I pay a premium for my internet to have faster internet than your competitors offer. If I can't get that then I'll go elsewhere for much cheaper

  • annikaallen Annika Allen (@annikaallen) reported from London, England

    @virginmedia I need to book an engineer to come out but every time I go through your automated system it cuts me off telling me to go online or that my hub is offline. I know it is. That's why I'm calling. There's a wire broken. It's not switched off. Pls help. Thanks 💛

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Maverick2405 Mike (@Maverick2405) reported

    @virginmedia Hub is probably 3 years old. Noticed a deterioration in signal. Barely connects outside the lounge where the box is

  • PhilThomas19 Phil Thomas (@PhilThomas19) reported

    @virginmedia Well they tell me I have to speak to my rates. I used the link and the person I spoke to didn't help me at all!

  • Nitzyy97 Nitisha (@Nitzyy97) reported

    @virginmedia the worst provider you could ever have!! Can't seem to be getting anything right at the moment!

  • metallicnat Natalie Timmons (@metallicnat) reported from Bristol, England

    @virginmedia so yesterday services restricted despite arrangement in place. Spoke to your customer services and services reinstated. Then this morning been restricted again despite arrangement - getting sick of this nonsense #notgoodenough #nosealofapprovalhere

  • YouAreABawBag Steven (@YouAreABawBag) reported

    @DebyMillar @garry__spence @callumstweets @stevenmill @skytv @virginmedia @NOWTV @WWEUK This WWE network Gary speaks about is OK, but not if you want to watch RAW or SMACKDOWN, or any other PPV event that's just happened. You need to wait a few weeks after it's happened to watch it on the WWE Network.

  • LeePmac Lee Machin (@LeePmac) reported

    @virginmedia Just down graded. Had basic TV. And broadband. 71.50 a month. Gone down to just broadband 34 a month still more than new customers. Maybe should be an old customer

  • CarlGardner_ Carl Gardner (@CarlGardner_) reported

    @virginmedia 2/2 My contract cancels tomorrow, I need to know if the terrible recent (18mnths) service is going to be fixed by these repairs, and if I should cancel the cancellation and continue as a customer of 18+ years...

  • Maverick2405 Mike (@Maverick2405) reported

    @virginmedia Yes and still says the same. Password you’ve stuck to the bottom of the hub does not match the hub you sent me. I’ve never changed the password either

  • twoht Ian King (@twoht) reported

    @virginmedia I don't think there's anything you can do, it's a known issue. No Internet or TV since Monday afternoon, was due to be fixed last night but we then received at the last minute saying it had been put back this morning.

  • acraigmiles Craig Miles (@acraigmiles) reported

    @virginmedia I assume this is an automated 'ai' message, as your 'robot' clearly has misunderstood the issue.