Virgin Media Outage Report in Golders Green, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Golders Green come from postal codes NW11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Golders Green, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Golders Green, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Harringay, Islington, Edmonton, Hackney, City of Westminster, London, Feltham, Isleworth, Ilford, Tower Hamlets, Ealing, Colindale, Southwark, Blackheath and Lewisham.
City | Problem Type | Report Time |
---|---|---|
Harringay | ||
Harringay | Internet | |
Islington | Phone | |
Edmonton | Wi-fi | |
Hackney | Total Blackout | |
City of Westminster | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Golders Green, England
Latest outage, problems and issue reports in Golders Green and nearby locations:
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Thanks. It’s only been down this morning. I’m advised it’ll be back by 4pm. So I lose one day of study/work and have no recompense because it isn’t 2 days. I can’t wait to leave Virgin Media but feel trapped. Not a good place to be.
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia As I said, I’ve done the pin reset thing as Ben suggested. I’m fed up trying to fix something that wasn’t my fault. And I won’t get any recompense. I feel trapped by @virginmedia Can’t wait to escape
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Suresh halai
(@sureshhalai) reported
from
Ilford, England
@virginmedia please check status in IG2 area, Internet gone down.....again
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Bronte Jackson
(@bronte_jackson1) reported
from
Lambeth, England
finally fed up of numerous phone calls and complaints to @virginmedia after having no broadband for nearly 8 weeks.Going to change provider, A) customer service is shocking, B) they lied to my face as to when the so called problem was going to be fixed.Don’t go with them, EVER!
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Luminousbeige
(@LuminousBeige) reported
from
Camden Town, England
Trying to cancel virgin media @VirginMedia_One is like trying to achieve alchemy from shit - just can’t seem to get through and when I go they pass me over to a new department. Ffs 25 mins on the phone now
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Aletheia
(@AletheiaYoga) reported
from
Hackney, England
Utterly horrendous experience trying to cancel my @virginmedia account! YES, that’s right, I am venting via twitter, for some reason it helps with the #stress
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Ally Dear
(@dear_allison) reported
from
Poplar, England
@virginmedia I’m trying to cancel my shitty overpriced virgin media and I’ve been on hold for 40 mins with no answer. Quick enough to take my money though. Wankers
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.
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Riccardo Servini
(@RicBebop) reported
from
Lambeth, England
@mrbonturcode @virginmedia That whole entire service is bullshit.
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ANT
(@pantsant) reported
from
Camden Town, England
COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE
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Steve 'Buzz' Pearce
(@stevebuzzpearce) reported
from
Camden Town, England
@GavinWilkie @beeshi @virginmedia Same. @virginmedia I’m switching because of your crazy high pricing and a year of promises to fix but only if I pay more. 200mb promise, never ever got higher than 50mb, peak times are dismal at 0.5mb. Bye.
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Sujal Shah
(@sujii_shah) reported
from
Kensington, England
First time I’ve ever finished my data on my phone because I had to keep tethering internet at home because @virginmedia can’t be bothered to fix the internet at my house. Mum, dad if I die this weekend and can’t contact you, you can blame @virginmedia 😡
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Reggie The Dachshund
(@K9Reggie) reported
from
Walthamstow, England
Sorry to hear that you’re having issues with @virginmedia , I’ve been waiting since February for my installation, is it worth the wait 🤔
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.
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H-Town
(@letsbhavinu) reported
from
Hackney, England
Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
No internet this morning @virginmedia , who kindly say I only get a refund on this service if it’s down for TWO DAYS! How on earth do they get away with such shabby service. Please tell me if I’m running my business that shabbily #unhappybusinessperformancoachtoday!
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Mischa Watson
(@mischawatson) reported
from
Hackney, England
Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏
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SUE ROSNER
(@Storkybird) reported
from
Ilford, England
Appalling service from Virgin media. Internet down in our house since Thursday - appalling customer service and still no internet after 4 days.
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Shanil Kawol
(@ShanilKawol) reported
from
Harrow Weald, England
@virginmedia The internet has been cutting off everyday the past week. 1st engineer came 2 days ago. He didn't fix it. 2nd engineer came yesterday and said he will come back today with new router. He didn't come... On the phone we are put on hold forever. Here as last resort now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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vanessa mcvickers
(@vanessamcvicke1) reported
@MichaelRosenYes @virginmedia We had exactly this experience with Virgin. We missed some kind of major TV event (can’t remember what it was now) because we had no service from them for days on end. We cancelled our contract and went to BT who aren’t perfect but infinitely better
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Colin McLennan
(@luckycol71) reported
@virginmedia On hold for 30 minutes and no answer. Same story in the past. How can I end my contract as you are not providing an adequate service.
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Faber & Bishopp
(@faberbishopp) reported
@virginmedia My 80 yr old, disabled father is paying £105 a month for a service that is defunct. He's wheelchair bound and unable to book an engineer. I am desperate to do this for him so he can have a Xmas TV experience he deserves but I am getting an hour wait on call. 🆘
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Dan Polcaro
(@MrDanny_P) reported
@virginmedia Due to a house move we asked for a temporary rolling contract as we knew new property not Eligible for Virgin.told that Due to Covid there would be no disconnection fees apply when moved. Now being told an extortionate fee awaits. No one listening or willing to help.
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Antonita
(@Tonihobble) reported
@virginmedia YOU COULD NOT SORT IT SO HAD TO CANCEL I SHALL SPREAD THE WORD. SHE STILL HAS NO TV
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Safetypenfold
(@SteveRiches4) reported
@virginmedia Hi, tried the text service for two days. Bot only, no help, still waiting to be contacted. System still u/S so, please call me ASAP. #virginmedia tv system still turning off. Just want to speak to someon.. now!! Anyone else having issues with lack of customer service?? #complain
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Nick Storey
(@nickastorey) reported
@virginmedia just received an email telling me my installation won’t be happening tomorrow. No explanation given and less then 24hrs notice. Absolute joke. No internet or tv until the 11th of Jan! Disgraceful service.
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Ed61
(@Ed6114) reported
@virginmedia you should be reported for misleading adverts. You broadband is anything but superfast, your customer service should be labelled lack of customer service and your company should be rebranded #virginwedontgiveatossmedia
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Gramps
(@entersamkari) reported
@virginmedia is someone able to contact me regarding an issue that I’m having with yourselves?
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Runnin On Empty
(@RunninOnEmptee) reported
@pineappletree50 @virginmedia Yes Wayne, I supported some Eastern European Big issue sellers for years in my hometown, then realised i was being played and they were part of a large gang, they actually told me it was easy money, taken in turns, six months here, then home, then came back to the UK🤓