Virgin Media Outage Report in Golders Green, Greater London, England

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golders Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Golders Green, England

The most recent Virgin Media outage reports came from the following cities: London, Camden Town, City of Westminster, Newham, Enfield Town, Hammersmith, Ilford, Southwark, Kingston upon Thames, Westminster Abbey, Brent, Hackney, Islington, Paddington, and Waltham Forest.

City	Problem Type	Report Time
London	Internet	2 hours ago
Camden Town	Total Blackout	9 hours ago
London	Internet	11 hours ago
London	Total Blackout	12 hours ago
London	Wi-fi	13 hours ago
City of Westminster	Internet	14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

• 
  jackie wilkin (@jaykayred) reported 1 minute ago from Merton, England

  @virginmedia Distortion/pixelated screen, ongoing for almost 1 yr. engineer came to ‘fix’ (not fixed), sent new TiVo box to fix (not fixed), on hold for hours on end to report then told basically nothing else they can do! Trying to watch football atm and it’s impossible.

• 
  Tina Clark (@Tinalc69) reported 5 minutes ago from London, England

  Not very good @virginmedia complaint C-2901212518 emailed to say they tried to call. No they haven’t. No incoming calls registered and nothing on my mobile! Didn’t even remotely address the complaint in the email. Please call me!

• 
  Criney The Duchess of Brixton🧚🏾‍♀️ (@CrineyInsalata) reported 5 minutes ago from Hounslow, England

  I know people are working from home but @virginmedia how can I get through to cancellations.. ?? I am constantly being passed from pillar to post and then cut off!! I just want to cancel a contract for a house I no longer live in

• 
  tim barker (@tjbarker72) reported 7 minutes ago from Richmond, England

  @virginmedia Yes there is an issue I am told and it should be fixed later but its a constant problem!

• 
  Andy Shemilt (@andyshem) reported 8 minutes ago from Eltham, England

  @virginmedia Advised to pay extra for a booster. Router is in the centre of a two-up-two-down and the signal doesn’t fill the house either.

• 
  Kim Tasso (@RedStarKim) reported 8 minutes ago from Richmond, England

  @virginmedia there’s no internet service since 1157am in TW3 - please advise when the problem will be fixed

• 
  sarah gabb (@sarahcoysgabb) reported 8 minutes ago from Broxbourne District, England

  @virginmedia can someone in the tech team please dm me as I have had no internet stability now for 2 months and no human is answering the phone not good when homeschooling

• 
  Ronnie De Guzman (@RonnieD88779995) reported 16 minutes ago from Hounslow, England

  I upgraded our wifi from 200mbps to 500mbps but as always the darn thing is even slower than before. The worst thing about is am paying even more now?? I complained so many times but @virginmedia only ignores it. Why are you deceiving the public @virginmedia? @BBCWatchdog

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 17 minutes ago from Lambeth, England

  @ant_917 @virginmedia Was it one of the overseas call centres by any chance? They’re awful - I’ve had to get tech support from them recently and I also got moved from pillar to post.

• 
  Chris 🏳️‍🌈 (@strutcakes) reported 18 minutes ago from Lambeth, England

  @weyland76 @virginmedia I don’t hold out much hope, plus their overseas call centres really puts me off calling them. It’s always a bad line with applying sound.

• 
  Andy Shemilt (@andyshem) reported 20 minutes ago from Eltham, England

  @virginmedia It’s intermittent and when working has no range. It goes from working at short range, to not working at all. Can someone from cancellations phone me please?

• 
  tim barker (@tjbarker72) reported 20 minutes ago from Richmond, England

  @virginmedia Broadband connection down again! Happening more and more now since I paid for faster connection. Very frustrating

• 
  Harrison's Deli (@HarrisonsDeli) reported 27 minutes ago from Ealing, England

  @virginmedia what the hell are you playing at?! Another evening of no internet when a time we need it! You are crap!

• 
  Hardik Shah (@HardikVishna) reported 31 minutes ago from Richmond, England

  @virginmedia no internet for the whole day. Was on two support calls for 2 hours. Was told someone will contact me within 4 hours. Nothing. Can you please sort this out?

• 
  Rita Gulrajani ⫩ (@rita_gul) reported 38 minutes ago from Enfield Lock, England

  @virginmedia Not satisfactorily no! Said all appointments were cancelled but never bothered to advise us!

• 
  Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported 46 minutes ago from Harrow Weald, England

  @virginmedia , your broadband "service " is redefining poor today.

• 
  Andy Shemilt (@andyshem) reported 50 minutes ago from Eltham, England

  @virginmedia just spent 20 mins (15 on hold) to be told nothing can be done about my intermittent wi-fi signal. Upon asking to be transferred to Cancellations department, was put on hold and then hung-up upon. HELP @MartinSLewis

• 
  Kim Tasso (@RedStarKim) reported 52 minutes ago from Richmond, England

  @virginmedia @virginmedia there’s no internet service since 1057am in TW3 - please advise when the problem will be fixed. Was mid-training session!

• 
  jackie wilkin (@jaykayred) reported 53 minutes ago from Merton, England

  @virginmedia If they could do that I’m sure they would have been able to fix it, so no.

• 
  Gary Gilligan #BLM #FreeNazanin #GTTO #3.5% (@garygilligan) reported 59 minutes ago from Harrow Weald, England

  @virginmedia I never lost connection to the router. The status said "Connected, no internet".

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Trans Radio UK "Support Trans Kids" (@transradiouk) reported 1 minute ago

  @JakeGraf1 @virginmedia @VMSolutions_ We are moving away from Virgin to BT as the service has been so awful and customer service refuse to acknowledge there is an issue. Hope you get it sorted

• 
  Stewart Bennie (@1DrunkBarbarian) reported 2 minutes ago

  Might be a wee bit salty because @virginmedia WiFi is about as reliable as a partially sighted guide dog leading a blind man through a mine field. Gonna end up losing wages if their internet keeps going down.

• 
  Sam (@Sam_Rigg1) reported 2 minutes ago

  @virginmedia The link doesn't apply to me because I'm talking about a wired connection and already had it plugged in the right socket, and the pinhole reset does nothing. It is not a problem on my end, it is a capacity issue with too many customers using it and it cannot cope.

• 
  Callum (@Tybs_) reported 7 minutes ago

  @virginmedia This is the first time I am reporting these issues since they started getting worse around 7 days ago.

• 
  edd (@Edduknow) reported 9 minutes ago

  @virginmedia Sorry can you answer my question. You call your self the most reliable network in Britain, where is the evidence of that? Can we see it?

• 
  cristian jaramillo (@mateo301294) reported 9 minutes ago

  @virginmedia The agent said that we will have to wait for the call. Because what the house needs is a recable. Saying sorry, does not fix the situation. What is needed is a technician. #CustomerService #badcustomerservice #badservice

• 
  Chloë (@CloopR) reported 22 minutes ago

  Apparently not letting customers cancel/even get through to them is quite a trend at @virginmedia. Imagine, a refusal to pay a bill months after months of cancelling and now ruined credit for 6 years! I even have screenshots of my cancellation and they won’t look at them.

• 
  GM Rod (@GMRod_) reported 23 minutes ago

  @virginmedia But VM is often the only provider in most areas that offers such high speeds and that’s why people put up with the bad service. Please, please do better.

• 
  Charlotte Graham (@1964Charlotte) reported 25 minutes ago

  @virginmedia How was I supposed to get on to the Service Status Checker with no internet? I don't have a smartphone.

• 
  Joee⚡️ (@Joee_Sp) reported 26 minutes ago

  @virginmedia customer service are an absolute disgrace, several complaints and callbacks not handled.