Virgin Media

Virgin Media Outage Report in Golders Green, Greater London, England

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The latest reports from users having issues in Golders Green come from postal codes NW11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Golders Green, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Golders Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Golders Green, Greater London, England 01/15/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Golders Green, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Fulham, Balham, London, Bushey, Hackney, Southall, Leyton, Streatham, Lewisham, Belsize Park, Enfield Town, Bermondsey, Ealing, Radlett and Wood Green.

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City Problem Type Report Time
United KingdomIlford Internet
United KingdomFinchley Internet
United KingdomFulham Wi-fi
United KingdomBalham Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Golders Green, England

Latest outage, problems and issue reports in Golders Green and nearby locations:

  • askgeez Guy F (@askgeez) reported from Loughton, England

    Absolutely HATE @virginmedia with a passion. Made a complaint, they said I’d be refunded for kids inadvertently ordering SkySports. I wasn’t. Then they cut me off. Liars

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @PrimeVideo @netflix How can you partner up with @virginmedia when they cannot even provide your subscribers with an internet service to access your content for over half a month? #virginmediadown

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia It’s NOT ONLY happening to me. There are many people in the Heathrow area (hope that suffices) for a start, that have this issue. I’ve given up on your app and customer service as we are not trying to understand our issue or the frequency of it. You just want to close your ticket

  • Johnlumb67 John lumb (@Johnlumb67) reported from Richmond, England

    @virginmedia @telegraphmoney Over 1hr to get to India call centre, reading a script & NOT listening to my complaint of no Internet 4 24 hrs & poor service for 1/12 All she would say in an awful accent was reboot. Tech 2 come in 3 days no refund allowed!

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia @Savilehto How are you going to compensate us? It says we should rely on you to automatically work it out. You can’t even get your service running smoothly for over half a month... #virginmediaincompetence #virginmediadown I bet they payment goes out from my account without any issues...

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    .@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30am, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia This has been going on for 16 days. Are you kidding me with your canned response? Don’t even bother replying to me until you have sorted it out in the UB3 area. Every time at 4pm goes down. Every night at 11pm goes down until 8.30am on wkends always down. #virginmediadown

  • sarahill42 Sara Hill (@sarahill42) reported from Tottenham, England

    @virginhelp been holding for 15 minutes on your helpline for virgin media to try and help a vulnerable person. How much longer will we have to hang on? #nooptionsforelderly

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @virginmedia sounds like someone starting a shift and leaving a shift and in between taking a break. HELLO?!?!?!? Isn’t this what you should be doing, trying to identify the source of problem??? #virginmediadown

  • Fish_pw Paul Fish RN (@Fish_pw) reported from Harrow Weald, England

    @virginmedia I have now been trying to speak to someone about broken broadband for 2 weeks. Calls to call centre that don’t get answered, your automated text service which says they will be back in 24hrs and never do. What exactly do I have to do to speak to someone.

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    .@virginmedia let me do your job and help you. Someone is flipping a switch at 11pm and turning the internet and TV off in the UB3 area. Come 8.30pm, it comes back up. Then at around 3pm or 4pm, goes down again and then comes back up after 20 mins. Does this show you a pattern?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @toolaroola11 @virginmedia Guess who’s back up? Are you @toolaroola11 quick, we have 2 hours and 15 mins left of service before lockdown/curfew... #virginmediadown

  • markbritnell Mark Britnell (@markbritnell) reported from Richmond, England

    @virginmedia waited an hour on customer services call. No reply. Internet and media down. Can you help please?

  • AyyazKasmani Mohamed A Kasmani (@AyyazKasmani) reported from Hillingdon, England

    @virginmedia @virginmedia 2 weeks daily drop in virgin media services. No notification by letter or email of services. Today services have been down all day in harlington. Unacceptable, take out money but don’t provide notification.

  • jackreed08 Jack Reed (@jackreed08) reported from Bromley, England

    @virginmedia my TiVo box has broken how can I get this replaced?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @kveves Just teeeted advice directly from @Ofcom Hope it helps but in the mean time we are all stranded by subpar service by .@virginmedia #virginmediadown

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    @mrchdavid @virginmedia Not only the box, their whole system is Sh@+. Might as well cancel your contract. Be better in the long run to go elsewhere. #virginmediadown

  • tosman30 Tom🏴󠁧󠁢󠁥󠁮󠁧󠁿⚒ (@tosman30) reported from London, England

    @virginmedia have an error code (C130) and not getting a signal, what does this mean?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    .@virginmedia as predicted. Down it goes. What is your problem @virginmedia #virginmediadown

  • ivang21022 Ivan Georgiev ♠️ (@ivang21022) reported from Lambeth, England

    @virginmedia My WiFi disappeared... green lights flashing...is there an issue and if so when is it going to be fixed?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TaureanTypical TypicalTaurean (@TaureanTypical) reported

    @virginmedia Haven’t had broadband for almost a ten day period now. From resetting the hub to a technician visit, everything has been done. Tell me, what does it take to get those blinking green lights to go away? Appalled and frustrated with the horrible service!

  • RobAlcroft Rob Alcroft (@RobAlcroft) reported

    @virginmedia First message: 15.33 Human contact: 15.40 Retention deal offer from human: 15.44 Retention deal refused: 15.56 Suddenly a 24 hour wait time for a Customer Service agent... @Ofcom Phone call connected: 17.53 18 minutes without response. We wait...

  • Rich1903 Richard Dumbill (@Rich1903) reported

    @virginmedia Maybe you should refund me for it as I can’t use a service I’ve paid you for…

  • MrD_TeacherGuy Mr. D (@MrD_TeacherGuy) reported

    Another day, another @virginmedia outage. Always seems to be around this time too. Luckily @grainconnect has just installed fibre in our street so don't have to put up with this much longer.

  • SebTallents Seb Tallents (@SebTallents) reported

    @virginmedia I guess the only way to fight it is simply not to take a match price when I phone to cancel. Appreciate this is a higher level issue than customer service, but if you have a route to feed back up into the system, it would be good.

  • Xinouth Xinouth (@Xinouth) reported

    @virginmedia Every single night? Good one. Additionally, any other company I've been with issues a simple "Please note, due to scheduled maintenance on X between Y and Z you may experience disruption to your service." in advance, so that their users are aware and can expect it.

  • gillystar21 Gillian Howat (@gillystar21) reported

    @virginmedia i am totally dismayed today phoned to renew my deal. I’ve got quoted 4 prices all over £100 yet new customers can get it for £85. Please help

  • JordanDavies111 Jordan Davies (@JordanDavies111) reported

    @virginmedia Thanks for refusing to help and not reading ANYTHING I have typed. @LutzSchueler

  • SebTallents Seb Tallents (@SebTallents) reported

    @virginmedia You can obviously figure out what the going rate is for providers that can match your service in my area. You also ought to know from your CRM that I'm not interested in upsales. So why force me to go through the palava? It's an anti-pattern and /2

  • Vic_Tye VicTye 🇩🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚓🏴‍☠️ (@Vic_Tye) reported

    @virginmedia Same again, Looks like we have trouble connecting your Hub. Options are reset hub.... Again!