Is Virgin Media having an outage in Golders Green, Greater London, England?

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

 Problems detected at Virgin Media

Virgin Media in Golders Green, Greater London, England problems in the last 24 hours

Virgin Media Outage Chart in Golders Green, Greater London, England

May 19: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(45.16%)
Phone
(27.50%)
Wi-fi
(12.02%)
E-mail
(5.92%)
TV
(4.85%)
Total Blackout
(4.55%)

Virgin Media Outage Map Near Golders Green, Greater London, England

Virgin Media in Golders Green, Greater London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Golders Green, Greater London, England

Latest outage, problems and issue reports in Golders Green, Greater London, England and nearby locations:
  • alanandline Alan Wheeler (@alanandline) reported from Richmond, England

    Ummm @virginmedia a day to use 5gb free data to compensate for no service, when the most important thing for me is being able to make calls. I get these things happen but you should know or ask what is important to your customers

  • daphnemotivates Daphne Clifton (@daphnemotivates) reported from London, England

    @virginmedia Your chat help was absolutely no help at all. Unable to answer a simple question. I’ll have to queue for hours to speak to someone, who I hope can make sense. Can’t wait to leave @virginmedia #trapped

  • SwLondonFist SWLONDON-FIST #BBBH #WELHORNY (@SwLondonFist) reported from Lambeth, England

    @virginmedia hi, i keep having problems with my hub3 losing its connection to the internet. I've tried all the troubleshooting options, its been going on for 6/7wks and each episode is getting more frequent & for longer periods of time. Had it a few yrs and could do with a new 1

  • Emmajones79 Emma Jones (@Emmajones79) reported from Kingston upon Thames, England

    @virginmedia This isn’t acceptable you’ve basically fooled me into signing another 12 month contract! I want to cancel it it’s not even been 24 hours

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @virginmedia Hi. That is the number I called this evening once I received my “final bill”. Woman on the phone told me I was given false information and that I would have to pay the fees. Yet the lovely woman I spoke to when moving told me I defo wouldn’t. Help pls

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @virginmedia Done that. Ive called, customer services dealing with it. Seen the forums and it's an occurance with other customers on the network. Thanks.

  • ONI_Assassin Adam Jamal (@ONI_Assassin) reported from Hammersmith, England

    @virginmedia Apparently you don’t value me as a customer, you don’t want my money and worse still you have a broken system which I could fix in under 24 hours. #Bureaucracy #Disappointed

  • Tazul2015 Tazul Islam (@Tazul2015) reported from London, England

    @virginmedia in the 10 years I have been with virgin media, this is the first time my internet has gone down. Sometimes things do go wrong but it’s how you deal with it that matters. Well done to your engineers for restoring the service quickly!!

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @virginmedia I'm still getting sound dropouts on BBC4HD. An engineer did fix this last year but its pixelating and dropping out again. #Eurovision is unwatchable!

  • jason_best Jason Best (@jason_best) reported from Camberwell, England

    From what I'm seeing many people affected by @virginmedia outage (myself included, no mobile data) but yet they've yet to actually acknowledge it themselves... Hmmmmm

  • vim102 Vimal Kataria (@vim102) reported from Brentford, England

    @sumitpatel84 @virginmedia Contact customer support or @Nickladwa

  • fonemechanics fone mechanics (@fonemechanics) reported from City of London, England

    Number of customers with @virginmedia having problems with calls, texts & data. They are working hard to get this rectified.

  • MarcoFitnessLDN Marius Marco Fitness London (@MarcoFitnessLDN) reported from London Colney, England

    @virginmedia **** SAKE U GUYS I SHOULD NOT DEAL WITH THIS AHIT IN FIRST PLACE ! WHY D **** I CANT GET ACCOUNT ONLINE AND WHY default block MY FKING CONTENT !!!

  • tiggermethis David Hannam (@tiggermethis) reported from Bromley, England

    @virginmedia Magically the issue has after a few hours resolved itself....engineer stood down! 🤔

  • AlistairK Alistair K (@AlistairK) reported from Enfield Lock, England

    Second Saturday in a row full outage from @virginmedia. Rubbish service. It's play off semi final day. You have until 5 30 to fix!

  • _Rafi93 Rafi (@_Rafi93) reported from Harrow Weald, England

    @virginmedia Thanks - I’ve run through it but it seems like an actual signal issue rather than a local config issue. I’ve also checked the coax cable on my end and it’s in securely (tried re-seating it as well).

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Let's open a new. Omplaint.. I can comain about the... Complaint... The return packaging etc... Cue response

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia Never got one....

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia I understand but I’ve got a masters deadline. What I don’t appreciate is when I call the 0800 number with my Camden postcode it says that there is no problem. And that’s the number 0345 people tell me to call. A week of no internet over a bank holiday is beyond dissapointing

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia It's been 3-4 weeks I even complained the complaints team never rung back.. So I've all these routers because of your(Virgins) incompetence & you'd charge me. Go ahead please let's see with the regulator says..Be advised I print off all tweets and record all calls have a nice day

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia There is one address no others and I have never made yiu aware of any others...... Because.... There isn't any... Its continuous incompetence... Nothing else... Fool me once shame on you.. Fool me twice.... Time to start looking at your competitors I think

  • _adeyabdullahi Adey (@_adeyabdullahi) reported from Camden Town, England

    @virginmedia Yeah says phones not working, but the Internet and tv showing up fine but they’re not working also

  • JamieSenitt Jewmie (@JamieSenitt) reported from Richmond, England

    Hi @virginmedia, one of your utility boxes on Oxford Road #teddington (TW11) has been knocked over and has metal and wires exposed. Please send someone to fix ASAP. Have informed local council’s Highways team too.

  • martin_namara Last Stand (@martin_namara) reported from Broxbourne District, England

    @virginmedia 4 weeks on no return packages I will be grudgingly use your link but this service is shite

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    @virginmedia Have signed for alerts, no updates or reasons sent to me. I can see frlma quick search it’s London wide. Please tell me what the issue is.

  • charlie_miller Charlie Miller (@charlie_miller) reported from Lambeth, England

    @virginmedia @jwsal Yeah, I’m in Brixton too and there are faults reported in our area. The estimated fix time keeps getting pushed further and further back, and new faults are being flagged. So it’s getting worse, rather than better. Been like this since last night. Very frustrating.

  • Rosamojo Maria Rosamojo (@Rosamojo) reported from Camden Town, England

    @virginmedia My virgin internet down completely since Friday and was told on the phone that it won’t be back till the 9th May! Yet when I check your website it sometimes says there are no problems. Obviously there are. You should be honest and report each area and give reasonable fix times.

  • willjennings80 will jennings (@willjennings80) reported from Lambeth, England

    @virginmedia @iamchrisowen Some warning would have been nice, you should have told SW9 customers you intended to remove service this weekend, I could've made other plans for my deadline.

  • Drew_Kerr Drew (@Drew_Kerr) reported from Lambeth, England

    Great. Bank holiday binge watch plan ruined by @virginmedia being down in SW8 AGAIN. Might be finally time to move from them. Speedy broadband isn’t speedy broadband when it doesn’t bloody work.

  • sumnjam Medan (@sumnjam) reported from Tottenham, England

    @virginmedia You have send me new one couple weeks ago and that one is not working

  • johngreenn John Green (@johngreenn) reported from Lambeth, England

    @Andrewcowderoy @virginmedia Down in #brixton too ;(

  • vim102 Vimal Kataria (@vim102) reported from Barnet, England

    @virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!

  • omlazo OM. (@omlazo) reported from Islington, England

    @virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT

  • sumnjam Medan (@sumnjam) reported from Hackney, England

    @RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia

  • lesauvage POUTMEDIA.Lesauvage (@lesauvage) reported from Islington, England

    @virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)

  • arigork Ari Gork (@arigork) reported from Camden Town, England

    Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs

  • PeterCSK Peter Kirby (@PeterCSK) reported from Islington, England

    @virginmedia why no statements or comment about you service outage. Unacceptable.

  • 1FatKev Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.

  • TopWhiskies TopWhiskies (@TopWhiskies) reported from Hackney, England

    @virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...

  • rbdavis Rob Davis (@rbdavis) reported from Islington, England

    @virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...

  • LifeOfTy__ LifeOfTy__ (@LifeOfTy__) reported from Enfield Lock, England

    @virginmedia No broadband or tv service on the TIVO. Absolutely ridiculous for the money we pay. Sort it out you *****

  • cholten99 David Durant (@cholten99) reported from London, England

    The page on @virginmedia that should show me why my broadband is down - is also down...

  • jelenaculum Jelena Culum (@jelenaculum) reported from Camden Town, England

    @withnail69 @virginmedia Probably not and will fix it at some point next week

  • mischawatson Mischa Watson (@mischawatson) reported from Hackney, England

    Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏

  • 1FatKev Kevin Killoran (@1FatKev) reported from Hackney, England

    @virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.

  • pantsant ANT (@pantsant) reported from Camden Town, England

    COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE

  • letsbhavinu H-Town (@letsbhavinu) reported from Hackney, England

    Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • Lucy8720 Lucy87 (@Lucy8720) reported

    @virginmedia It says no known issues.....

  • D310Em Em Davis (@D310Em) reported

    @virginmedia absolute disgusting customer service, never had an internet provider as poor as virgin media, my poor daughter is sitting in Costa coffee revising as our internet is just so unreliable

  • D310Em Em Davis (@D310Em) reported

    @virginmedia everyday for 6 weeks my internet has gone off, I have a complaint number and someone was supposed to call me back, never did, over 3 hours on phone to VM on Friday, daughter starts A level exams tomorrow and has had to go and sit in Costa coffee to revise

  • ChrisVance1982 Chris Vance (@ChrisVance1982) reported

    @virginmedia Waste of time doing it just now. I'm on holiday and your customer service rep basically said it cant be solved for 5 days. I'll take it further when I am home, not much use doing anything now, clearly a waste of time. Sooner my contract is up the better. Shouldn't have renewed

  • ryanferns11 Ryan Fernandes (@ryanferns11) reported

    @virginmedia no it's not working fine. You see when u switch the hub on the light keep on changing until the white base light is solid. But when I switch it on, the white base stays solid from the start. Please look into this and I've tried all troubleshooting methods.

  • Lucy8720 Lucy87 (@Lucy8720) reported

    @virginmedia The engineer did not do a black spot check in every room, just my garage. Im not happy at all, sick of refreshing all the time and it still not working

  • Lucy8720 Lucy87 (@Lucy8720) reported

    @virginmedia When doing a search through our smart tv it keeps saying it cant find a connection. I am paying for the top internet, been with Virgin 3 weeks and its been a problem since we have had it. Never had a problem with Sky. Was with Virgin 3 years ago and it was fine too.

  • Keeleyhamer1 Keeley hamer (@Keeleyhamer1) reported

    @virginmedia 3rd time on Friday I have had an engineer visit booked for cable work that needs doing outside my house and 3rd time they have come and done ZERO WORK!!! I am currently connected to my neighbours this has been going on for weeks!!! Not good service at all!!!!

  • vickymcbryan Vicky Bryan (@vickymcbryan) reported

    @virginmedia Yes. Restarted box and it's back but just wish we didn't have to keep doing that. Error codes range from ones about Ethernet cables to network issues. Very frustrating. Means we aren't getting the service we pay for. And haven't consistently for a while.

  • GrahamStokoe Graham Stokoe (@GrahamStokoe) reported

    @virginmedia Still the same. I heard nothing back from the text message service after they said they were passing to the technical team. I still don’t have access to sky sports news.