BT (British Telecom)

BT (British Telecom) Outage Report in Canning Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canning Town, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canning Town, Greater London, England 01/13/2026 14:00

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canning Town, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Islington, Barnet, City of London, Southwark, Tower Hamlets, Bromley, City of Westminster, Croydon, Romford, Orpington, Hackney, Wallington, Hammersmith and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomIslington Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomBarnet Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canning Town, England

Latest outage, problems and issue reports in Canning Town and nearby locations:

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing

  • Nazzzzzz1000 Farnaz 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇰 (@Nazzzzzz1000) reported from Lambeth, England

    @ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

  • EpsomMental Allen_lovemymind (@EpsomMental) reported from Croydon, England

    I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice

  • JanetEBaldwin Janet E Baldwin 🌸 (@JanetEBaldwin) reported from Sutton at Hone, England

    @fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.

  • whitedan2001 Dan White (@whitedan2001) reported from London, England

    Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?

  • sirblackers Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • nadinematheson Nadine Matheson (@nadinematheson) reported from London, England

    Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk

  • shade306 Daniel Shade (@shade306) reported from Bromley, England

    Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..

  • justcryhavoc Ororo Munroe (@justcryhavoc) reported from London, England

    @btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @bt_uk any news on when the Brixton BT outage is going to be dealt with?

  • richardfoster1 Richard Foster (@richardfoster1) reported from London, England

    @bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!

  • jdibon Jeannie Di Bon (@jdibon) reported from Merton, England

    @damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.

  • BrixtonBobbyBob Christiana 🕷Activist Lawyer (@BrixtonBobbyBob) reported from Lambeth, England

    @nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?

  • excellenceinLDN Lonely-planet-girl (@excellenceinLDN) reported from Lambeth, England

    @bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.

  • SJEIsAnAuthor Sabrina J. Elliott (@SJEIsAnAuthor) reported from Tottenham, England

    @bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.

  • Godavarian193 GurunG PankaJ (@Godavarian193) reported from Merton, England

    Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡

  • johndurant63 john durant (@johndurant63) reported from Islington, England

    @bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • graeme_cobb Graeme Cobb 🇬🇧⚡️🚙 (@graeme_cobb) reported

    @UKSVacher @virginmedia @bt_uk BT installed full fibre in my road last year & are offering well constructed deals with amazing speeds. My issue with Virgin Media is the price hikes within contract (usually twice, last was 18%). Their customer service has deteriorated over the last 3 years too. Such a shame.

  • li_z_a__ Liza (@li_z_a__) reported

    @bt_uk there’s me thinking you were supposed to be 1 of the best broadband providers. Numerous emails stating sorry, there’s been a problem with ur order. Sorry, ur order has been cancelled, sorry, your engineer has been rebooked (10th may) NOT GOOD ENOUGH

  • AbbasManai Abbas Manai (@AbbasManai) reported

    @bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Horrible service.

  • janeholland1 Jane Holland Author (@janeholland1) reported

    Basically, I just want my internet back, pretty please @bt_uk? It's never been great, as we live in the back of beyond with no superfast broadband infrastructure etc. But at least we could watch streamed TV ... albeit with occasional buffering! Feeling cheesed off.

  • FinanDeborah Deborah Finan (@FinanDeborah) reported

    @btbusinesscare Can you confirm you have an outage again please. I have not phones again ?????????

  • Monstrux445080 Monstrux (@Monstrux445080) reported

    @TalkTalk so my Internet died today at 1430 UK time. Did all the checks possible with live chat support. After 2 hours Told me I might have to pay 75£ for a talktalk engineer to come in 5 days! Wow. @bt_uk, any contracts for me?

  • RacingPuma192 Racing Puma (@RacingPuma192) reported

    Internet has been down for 3 days in Northampton, @bt_uk are you doing anything about it?

  • AbbasManai Abbas Manai (@AbbasManai) reported

    @bt_uk Having with BT one of the worst experiences I ever had. Ordered two separate business internet connections for two new stores in London on the 15th of March and still nothing is working. Stay away from this company at all costs. Terrible service.

  • JamesDangoor james dangoor (@JamesDangoor) reported

    @bt_uk Why is my BT Broadband service uploading like dialup & why haven't you been able to fix it for the past 10 months?

  • alord1605 Alison Lord (@alord1605) reported

    @bt_uk our internet (I need for work) went down on Thurs am following cabling work by BT on main road nearby. Still without internet now ,no direct customer communication from you. Only info I can get is via a bot with an estimated fix date that has since passed! Unacceptable!