BT (British Telecom)

BT (British Telecom) Outage Report in Canning Town, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canning Town, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canning Town, Greater London, England 04/01/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canning Town, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Paddington, Southwark, City of Westminster, Mitcham, Islington, Enfield Town, Barnet, Hammersmith, Sutton, Croydon, Hampstead, Newham, Muswell Hill and Woodford Green.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Canning Town, England

Latest outage, problems and issue reports in Canning Town and nearby locations:

  • simonphipps simon phipps (@simonphipps) reported from Camden Town, England

    Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare

  • kelly20201983 Kelly 💙 (@kelly20201983) reported from South Ockendon, England

    @bt_uk when will service be resumed in South ockendon?

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!

  • JezzaTrev Jeremy Trevathan (@JezzaTrev) reported from Hammersmith, England

    Why is my broadband not working in West London @bt_uk?

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.

  • millykr Milly Kenny-Ryder (@millykr) reported from Merton, England

    @bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • Loft4W Loft4Words (@Loft4W) reported from Camberwell, England

    @OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind

  • rahelab Rahel Bailie (@rahelab) reported from Camberwell, England

    @Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡

  • Nicola1117 nicola1972 (@Nicola1117) reported from Romford, England

    @bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed

  • rayallsop1983 RayWilliamAllsop #RaRa (@rayallsop1983) reported from Enfield Lock, England

    @bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Kass1411 Kass (@Kass1411) reported from Paddington, England

    @btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!

  • WimperisDesigns Niamh Wimperis (@WimperisDesigns) reported from Hammersmith, England

    @bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??

  • OL_Vision Omid 👨🏻‍💻 (@OL_Vision) reported from Sutton at Hone, England

    @btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • harrietpenhale3 Harriet (@harrietpenhale3) reported

    @bt_uk Hi, I did but I have been told it can’t be upgraded until the 21st of Dec however I was told that it does not need a home visit just a change over in the exchange box nearby. I can’t work from home on the slow speed, is there anyway I can get an earlier/ emergency appointment ?

  • Shelle2605 Shelle Cormack (@Shelle2605) reported

    @bt_uk your complaints service is shocking. Wait 5days for someone to phone, for them not to be able to help and then close your complaint even when you ask them not too. No complaints team either. Multiple issues and no one seems to be able to do anything!

  • LlanwddynShop Dafarn Newydd: Store, Takeaway and Fuel Station (@LlanwddynShop) reported

    @btbusinesscare Update, following enough complaints from the village it looks like the issue may be resolved. We have had phones for 24 hours now. Openreach are continuing to investigate.

  • ChaplainChloe Chloe Chaplain (@ChaplainChloe) reported

    @bt_uk Hi; I don’t have a landline so don’t know the number. It’s my whole road though - everyone with BT or EE - so must be an area-wide issue?

  • pvscarleasing PVS (@pvscarleasing) reported

    @btbusinesscare we seem to have a problem receiving email from gmail accounts - any ideas?

  • linsbaumeister Lindsay Baumeister (@linsbaumeister) reported

    Guys from @OpenreachHelp didn’t show up within the window to sort out fibre despite being told they would definitely show. 1 month no resolution. @bt_uk useless & can’t even understand or read their own system. Can someone please take ownership of this omnishambles @Ofcom

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @bt_uk when are you going to update your Wi-Fi Routers to support Wi-Fi 6?

  • chrismayLU Christopher May - just.... make... it... STOP! (@chrismayLU) reported

    If you're waiting for @bt_uk to provide your 'world-class' #broadband I have some bad news for you; yesterday Sunday Times reported @Ofcom have struck a deal with BT not to enforce price constraints on broadband servces for the next 11 years! So, you'll be paying thorugh the nose

  • nicolafife nicola syme (@nicolafife) reported

    @bt_uk been trying to speak to someone since Friday- every number I get out through to the worker says wrong dept and transfers me. Live chat is not helping. Please advise! Poor communication.

  • laurasgc laura (@laurasgc) reported

    @bt_uk Hi, trying to set up new account. chrome and IE don’t work..I get the message Service is unavailable