BT (British Telecom)

BT (British Telecom) Outage Report in Canning Town, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canning Town, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canning Town, Greater London, England 01/03/2026 13:30

January 03: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canning Town, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Croydon, Hackney, Hammersmith, Palmers Green, City of Westminster, City of London, Dagenham, Loughton, Woodford Green, Ilford, Wandsworth, Paddington and Enfield Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Wi-fi
United KingdomCroydon Internet
United KingdomHackney E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canning Town, England

Latest outage, problems and issue reports in Canning Town and nearby locations:

  • JaneBLyons Jane Lyons (@JaneBLyons) reported from Camberwell, England

    Absolutely. There’s been nil interest or support from @bt_uk @WeAreOpenreach for years. Now reached crisis point with with so many relying on bad WiFi to keep learning, working or to get their shopping slot. Action now please

  • petergardner50 peter gardner (@petergardner50) reported from London, England

    @btsport Tried to log in with details saved . Wont let me as normal . Hopeless service never get to anyone . About anything had it with you lot . Dreadfull service .

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • stevetom110 Steve (@stevetom110) reported from Eltham, England

    @btsport my monthly bill is going up and up and there’s no sport on. I call, it’s reduced, now it’s been put up from £17pm to £25!!! Please help, cannot get through on phone 😡

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @bt_uk I’m extremely concerned about my elderly, vulnerable father who has been without his home phone service for 48 hours. I reported the fault yeasterday morning & it’s still not working. I hope you can understand how worried I am, please help!

  • symbosimbo SiBurman (@symbosimbo) reported from London, England

    @soen @TalkTalk @bt_uk True! I just want a decent signal though.

  • LPESSN LPESSN (@LPESSN) reported from Camberwell, England

    @ashley_jp_83 @TKASMrShepherd @RaynerSport At the end of the day it all boils down to TV money. Both Sky and BTSport wanted the games back as they weren’t going to pay the full amount. Women’s game would have been easier to restart.

  • DianaNye Diana Nye (@DianaNye) reported from Paddington, England

    @bt_uk 😂 the website page is down

  • Goonerlover69 ❣HANDCUFFED❣ (@Goonerlover69) reported from Croydon, England

    @bt_uk Dear bt received a call from India from number 077776862430 claiming to be from @amazon telling me that £39.99 will be deducted from my account for prime, when I asked him to repeat the details they hang up & I've tried to ring back, number not recognised 🤔

  • chelseafran FranCfc🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@chelseafran) reported from Croydon, England

    @bt_uk It seems to be back to normal again. It was only slow for a couple hours yesterday morning but since then has been fine

  • aimee_bennett97 aimee (@aimee_bennett97) reported from Sutton at Hone, England

    @bt_uk our phone line is down, says on the front of our phone “no line” help please

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    Spoke @btsport before lockdown to cancel. They forgot to do it, no record of my chat and expect £120 for the past 3 months. What a joke of a company! @bt_uk @BBCWatchdog

  • siancanseeyou Mij➶ (@siancanseeyou) reported from Barnet, England

    Still can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡

  • pkllwy Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • RAZMIKSARGSYAN RAZZÆ (@RAZMIKSARGSYAN) reported from Stratford, England

    @btsport can the support team please message me

  • JanetEBaldwin Janet E Baldwin (@JanetEBaldwin) reported from Sutton at Hone, England

    @BTCare Please help. I reported a fault on my elderly father’s landline yesterday morning & it still isn’t working. 😱 He’s extremely vulnerable & I am extremely worried about him. Please can someone contact me ASAP

  • MikeMay69 Mike May (@MikeMay69) reported from Barnet, England

    @GabbyLogan @BTCare BT=Bloody Terrible

  • albsar1970 Al Sarpong (@albsar1970) reported from Lambeth, England

    The look on Auba’s face, and no replay offered by @btsport! Must be a bad injury. Gutted really because he has been our best player of late, quite frankly. Speedy recovery, @Bernd_Leno! 🤞🏾 #BHAARS

  • eddibfit87 Edward berry (@eddibfit87) reported from Hammersmith, England

    @bt_uk Paula I have tried everything , I have just been waiting on your phone line for help for 35mine then got cut off. I am desperate for help I will try calling again in a bit. Can you help me thank you

  • ipowell1 ian Burgin (@ipowell1) reported from Camden Town, England

    @bt_uk Never seen this woman but damn she is fine.!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JordanW11578960 Jordan W. (@JordanW11578960) reported

    @bt_uk Hello, Wifi has been down in since last wednesday, was told that it was a 'major' outage but there is no known issues in my area (Via your website). Is there any update on the issue? (SW15 PC)

  • blacker_david David Blacker (@blacker_david) reported

    @farmerDunn @Northpowergrid Been assured by @bt_uk they’ll have me up and running quick smart by 2nd Dec. 🙄 such a valued customer

  • KarenWi82792700 Karen Williams (@KarenWi82792700) reported

    @bt_uk Thanks Dee but added to the other issues I've experienced since moving across to BT, that's a very poor response, good luck to the engineers sorting it though

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @bt_uk No, haven’t tried anything as your website says that broadband is down and no idea when you are going to fix it. The hub is orange, saying it is connected fine but no broadband. This isn’t a “me” problem. It’s a “you” problem

  • TheGunnerNick Nick 🐺 (@TheGunnerNick) reported

    @Markafc87 @bt_uk That’s ******* poor mate. Surely they should send out a Wi-Fi dongle?!

  • angeparker12 Angela Parker (@angeparker12) reported

    @bt_uk Powerline adaptors. I've recently gotten new ones as my old ones stopped working. However the glitching is very bad and really disrupts our viewing. It has only started happening.

  • Markafc87 Mark (@Markafc87) reported

    NO INTERNET TILL THURSDAY **** RIGHT OFF @bt_uk honestly wtf you do realise most people now use everything through the internet. Wow shocking

  • SurfMonkeyBeer SurfingMonkeyBrewery (@SurfMonkeyBeer) reported

    @bt_uk recently told by by sales person that fibre to home is available in my area and the same price 29.99 as my 70mb package. Only then to be told the offer is only available for new customers. As a loyal customer this is disappointing and I would appreciate an explanation

  • Johnroy1984 Johnroy (@Johnroy1984) reported

    @bt_uk And now it’s showing on your site as no known issues but it’s still not working? So basically your way of assisting me was to change my password and then get rid of the service issue notice? Great… except it still doesn’t work. And I still have to go upstairs for signal to tweet

  • StewartBryant Stewart Bryant (@StewartBryant) reported

    @bt_uk What is the cause of the broadband outage in the Merstham/Hooley (Downlands) area this weekend.