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BT (British Telecom)

BT (British Telecom) outages and service status in Canning Town, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 5 outage signals in the last 24 hours around Canning Town, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 5, 3:46 PM GMT+1.
  • 65% Internet (65%)
  • 17% Wi-fi (17%)
  • 11% E-mail (11%)
  • 4% Phone (4%)
  • 3% Total Blackout (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canning Town, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Canning Town, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, City of London, Southwark, Newham, Islington, Ilford, Waltham Forest, and Poplar.

CityProblem TypeReport Time
Hackney E-mail 12 hours ago
City of London E-mail 13 hours ago
Southwark E-mail 13 hours ago
City of London E-mail 16 hours ago
Hackney E-mail 17 hours ago
Hackney Internet 2 days ago

Nearby cities with recent reports

Southwark

7 recent signals

13 hours ago
Hackney

4 recent signals

12 hours ago
City of London

4 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Canning Town, England

Latest outage, problems and issue reports in Canning Town and nearby locations:

  • Dhammadinna
    Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk We are a Buddhist community who always pay our bills. Not relatives of deceased, so new account, told switch was 1st September but reassured no loss of service. Everyone working from home. Called BT - told ‘nothing they can do’.

  • danielhirschman
    Daniel Hirschmann (@danielhirschman) reported from Hackney, England

    Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

  • DLion1986
    DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • darrentedeschi
    darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • pkllwy
    Paul Kellaway (@pkllwy) reported from Poplar, England

    @bt_uk It's just a shame that your customer service department isn't able to use commonsense and escalate to openreach for investigation when there was patently a problem reported

  • Trizz_7
    TQ (@Trizz_7) reported from Hackney, England

    @btsport fix your ******* app, always telling me I’m not in the UK when I clearly am

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • RidleyRoad174E8
    Ridley Road Resident (@RidleyRoad174E8) reported from Hackney, England

    @ridleyneighbour @bt_uk @networkhomesuk Sorry I have only just seen this. Thanks for your support!

  • 1stclasslounge
    FirstClassLounge (@1stclasslounge) reported from Stratford, England

    So annoyed @bt_uk unprofessional and rude customer services and the scam you are running with the gift cards incentives for purchase of your packages. Gift cards never arrive and you do not want to deal with it even after official complaints are made. The worst customer service!

  • pkllwy
    Paul Kellaway (@pkllwy) reported from Poplar, England

    Hi @bt_uk another neighbour in the building has also reported identical issues. Sending me a replacement router clearly isn't the solution

  • Dhammadinna
    Dhammadinna (@Dhammadinna) reported from Poplar, England

    @bt_uk I talked to BT re changing the account holder, who had died. Was told needed new contract, credit check, but no loss of service. Cut off that night told not connected for 10 days! People work from home! Help!

  • Henrysaidit24
    ⚕ Sabrina Rose⚕ (@Henrysaidit24) reported from Poplar, England

    @bt_uk about to cancel my direct debit with you. Have not been able to use my service since the 8th and you keep giving me the run around. An engineer was due to attend today but has not I dont have the time to keep chasing u and taking time off work 2 be home 4 no reason!!

  • teenaantoniou
    Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    .@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!

  • HouseArrestFM
    Aaron (@HouseArrestFM) reported from Camberwell, England

    @bt_uk was on hold to your billing team for 40 mins got through said to the operator once I did I said “I don’t have a telephone number” and she put the phone down on me! Absolute disgrace! you change a pretty penny for your services and their not up to scratch

  • LeightonStoane
    Leighton Stoane (@LeightonStoane) reported from Walthamstow, England

    @bt_uk your email service was poor to begin with. Since the update it's almost non-functioning. I pay you handsomely for monthly broadband and you charge me extra for 'premium' mail which barely works. Why?

  • PurpleDon1973
    MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Janietip
    Jane Tippett (@Janietip) reported from Camberwell, England

    @bt_uk Everyday since Friday #Broadband has gone down around this time. In and off all day and then again late afternoon. #troubleshooter every day but still happens. Weather related???

  • jmc_fire
    James Martin Charlton (@jmc_fire) reported from Stratford, England

    .@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.

  • atkin_julie
    julie atkin (@atkin_julie) reported from Hackney, England

    @bt_uk fix my broadband it's disgusting charging people money and not providing a service.

  • johndurant63
    john durant (@johndurant63) reported from Islington, England

    @bt_uk waited five hours for a engineer No communication Anotherost customer

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Farmerwalsh
    Ed Walsh (@Farmerwalsh) reported

    @bt_uk Best way to see check if something is repaired check with customer @bt.com. Not close issue because engineers did not turn up Neighbour same issue all sorted with engineer visit Me re book for Monday because you forgot to connect Internet on pole replacement

  • AnniePShoreham
    Ann Palmer (@AnniePShoreham) reported

    @bt_uk I’ve made a complaint already. Hopeless. Not your fault I know. CEO next then. 😬

  • HamPeasyStottie
    Peter Old (@HamPeasyStottie) reported

    @bt_uk please fix your app. I can't get out of the circular demand for verification and crazy requests to change my login email

  • GaelenMcclean
    Gaelen McClean (@GaelenMcclean) reported

    @goatteeboy @bt_uk Same in nn14. Yours just not working?

  • DomusCaligari
    DomJo (@DomusCaligari) reported

    @RichardLatto @bt_uk Ah, I'm glad it's not just me, here's hoping for a fix soon.

  • grub_street
    Grub Street Publishing (@grub_street) reported

    @bt_uk And by the way you're obviously using a bot to reply. So obvious by the language. What real person says You must feel let down for sure

  • TimAshcroft
    Tim Ashcroft (@TimAshcroft) reported

    @bt_uk Hi. How do I cancel my TNT sports addon? Can't find the option anywhere. Please don't tell me I have to phone...

  • chartjohn30
    John Davis (@chartjohn30) reported

    @bt_uk As a Broadband customer of 16 yrs I have been very pleased to access inclusive hotspots when other services are not available. Yesterday I tried to use one. Put in user and passw, fine, but... (1/4)

  • palacejohn
    John (@palacejohn) reported

    @bt_uk Tried for hours to access my account with repeated messages saying you were “encountering problems” .Finally it’s been resolved.

  • chpugh1
    Chris Pugh (@chpugh1) reported

    @bt_uk I’m having issues logging in to my BT emails, is there a fault