BT (British Telecom) Outage Report in Canning Town, Greater London, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Canning Town, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Canning Town, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Islington, City of Westminster, Croydon, Hammersmith, Enfield Town, Southwark, Dagenham, City of London, Newham, Wandsworth, Camden Town, Mitcham and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Canning Town, England
Latest outage, problems and issue reports in Canning Town and nearby locations:
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
day two of broadband down from @bt_uk Promised call back from @bt_uk FTTC team failed to materialise. FTTP team have lost notes from hour on the phone yesterday and want to send an engineer out again! You couldn’t make this up!
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KX
(@kiekyobadeo) reported
from
London, England
For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.
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RayWilliamAllsop #RaRa
(@rayallsop1983) reported
from
Enfield Lock, England
@bt_uk is there any issues in the Edmonton London aerial ? Got home around 6 this evening and all my Internet keeps doing is going off and back on again! Very annoying now and getting on my nerves 😬 kind regards Ray.
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk Hi Rita, we’ve already done that, on the 7th. They detected a fault, and said the estimate fix date is the 12th. That’s an unacceptable timeline, and too long to go without any WiFi.
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Alan Vincent
(@Huskymannia) reported
from
London, England
@England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all
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Niamh Wimperis
(@WimperisDesigns) reported
from
Hammersmith, England
@bt_uk hi BT we haven’t had reliable internet for days. It’s been cutting in and out a few times a day for weeks and now it’s just gone. The hub cycles between orange and purple lights. Despite complaining, nothing is being done till the 12th. I need reliable WiFi to work. Help??
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Marion Pettet 💙
(@MarionPettet) reported
from
Kelvedon Hatch, England
When you're supposed to get compensation for a missed appointment or service why do we have to "claim" it & why is the "claim" window time limited? Perhaps @bt_uk can explain, especially as they boast about it.
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Omid 👨🏻💻
(@OL_Vision) reported
from
Sutton at Hone, England
@btsportfootball @btsport Fix your Ultimate channels it's 4mins gone in the match and I'm still watching ads? It's been 8mins of ads.
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John Mitchell
(@prof_j_mitchell) reported
from
Bromley, England
Third hour on the phone to @bt_uk still no idea why the installer just failed to turn up, and next appointment not for two weeks. Shockingly bad service.
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Milly Kenny-Ryder
(@millykr) reported
from
Merton, England
@bt_uk my elderly grandmother is struggling to contact you. No one replies to emails, picks up the phone or responds to her. She’s been told her contract is going up in price for no reason. It’s causing a lot of stress and I’m trying to help in any way I can... please assist.
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Kelly 💙
(@kelly20201983) reported
from
South Ockendon, England
@bt_uk when will service be resumed in South ockendon?
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@Tonysmini @bt_uk A database should be updated in minutes, not weeks. 4 weeks is ridiculously slow. Guess I just need to be patient. 😡
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Sally-anne Cole
(@mrsscole) reported
from
Bexleyheath, England
@bt_uk hi, had quite a few issues since thinking I got a good deal(via @EE ), today was the date I had for the installation, not a great experience, who can I talk to about this without being on hold?
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KX
(@kiekyobadeo) reported
from
London, England
IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.
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Kass
(@Kass1411) reported
from
Paddington, England
@btsport what's happened to the commentary volume all I can hear is the make believe fan chants. Is this a technical issue
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Jessica Andrews
(@Jess_L_Andrews) reported
from
Merton, England
@bt_uk over 3 months of being a new customer and still no proper internet, was suppose to get a call back at 7pm today to try and sort once and for all but nothing, am now once again ringing you back, not good when we are all still suppose to be working from home!
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Jeremy Trevathan
(@JezzaTrev) reported
from
Hammersmith, England
Why is my broadband not working in West London @bt_uk?
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Loft4Words
(@Loft4W) reported
from
Camberwell, England
@OffcumdenL @colourblindorg @bt_uk The whole green = go / red = stop concept was clearly never devised by someone who was colourblind
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nicola1972
(@Nicola1117) reported
from
Romford, England
@bt_uk absolutely shocking customer service, major issues since we joined various promises of engineers,no show all the time and being fobbed off on the phone about problems being fixed yet nothing has changed
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simon phipps
(@simonphipps) reported
from
Camden Town, England
Another week of appalling service from @bt_uk came out tues to fix slow connection but instead broke connection 4 days later no fix no explanation!! #noservice #nocare
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Fooodzilla
(@fooodzilla) reported
@bt_uk 17 Mar: Spoke to BT help desk - no updates. Open reach will take 5 more days to advise their process for repair. No further update, no resolution date given Raised complaints with BT to provide alternative wifi or temporary option in terms of dongle
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Rach
(@aitch_R_aitch) reported
@bt_uk actually is a great ploy - make the whole installation experience so #bad customers will think twice about going thru that again should they go with someone else! I will never change broadband provider again!
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Paul Hardy
(@TheBigOP) reported
@bt_uk Hi Why can I only login to my BT email and not my BT account????
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Gio120uk
(@gio120uk) reported
@bt_uk I've been waiting from the 8th December to have fibre broadband installed Been cancelled twice Meant to have had a call on Monday to confirm next weeks install Surprise surprise it never came No reply to email complaint An absolute shambles of a company
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Kristy Louise
(@KristyLouise87) reported
Another day, another weak signal from @bt_uk making it impossible to get any work done. 😭😭
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jules
(@julesrach) reported
@bt_uk An engineer has turned up unannounced this morning to pull through the cabling & then leave it. I didn't know. I managed to soak to him b4 he left & now he knows im in he's coming back after another job? Crazy waste of time & poor communication
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jules
(@julesrach) reported
@bt_uk Contractors turned up announced to dig up my garden to replace my landline. Pipe & cabling has been left, I've not heard about an engineer coming out yet to connect my internet.... just bad communication
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Minal
(@Granger_Gab) reported
@bt_uk @OpenreachHelp Our broadband has stopped working since 08March, Monday. I have raised multiple faults - but neither your help desk nor openreach engineers are giving any update on when the service will be back. Is this how you all treat loyal customers in pandemic ?
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Fooodzilla
(@fooodzilla) reported
Does @bt_uk @OpenreachHelp even understand what working from home means? Do they only shift blame for their shoddy service? In a pandemic where broadband has become a necessity for wfh, you don’t bother to expedite complaints about Wi-fi outages? You don’t bother to update
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Martin Barratt
(@barratt_mj) reported
@bt_uk Will be looking to change provider as soon as my BT contract ends, very disappointing service.