BT (British Telecom)

BT (British Telecom) Outage Report in Canning Town, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canning Town, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canning Town, Greater London, England 02/07/2026 07:35

February 07: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canning Town, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Newham, City of London, Ilford, Croydon, Wandsworth, City of Westminster, Southwark, Paddington, West Wickham, Waltham Abbey, Epsom, Romford and Islington.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canning Town, England

Latest outage, problems and issue reports in Canning Town and nearby locations:

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare They can't help I am told to wait for a call back and all this time loosing business because I have no phone lines #poorcustomerservice

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport Need to slow that down ASAP

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @JackHumphreyKM @espnplayer @ESPNUK @btsport When Boise wins by 20 tomorrow I’m blocking you and deleting these tweets so my awful prediction technically doesn’t exist

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • tweetsfromben Ben Isaacs 🚨NFLhistorybook.com🚨 (@tweetsfromben) reported from Bromley, England

    @Lol_Yiddo @kevski07 @JackHumphreyKM @CollegeGameDay @espnplayer @ESPNUK @btsport Could be a bad day for the state of Texas

  • Siobhainis1 Siobhainis (@Siobhainis1) reported from Croydon, England

    @btbusinesscare so no phone lines for us this miring thanks BT yes brilliant customer care !!!!!not

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaKissM ksa (@AnnaKissM) reported

    @bt_uk My old bt box broke, so they sold me a new bt box pro that is also broken. The engineer “fixed it” next day again it wouldn’t turn on. I have no tv in the past 2 weeks for which of course I am being charged for..The new box is a unreliable and useless!

  • lavendoria Lynchy senior (@lavendoria) reported

    @btbusinesscare Yes I am and have been for years I'm a business customer and rang for help with a scam call and was offer sod all ended up hanging up as you refused to deal with it. Just tried to sell me an add on. This was a complaint Discussing

  • pulpeti4 pulpeti (@pulpeti4) reported

    @btbusinesscare @BTCustomerCare Sean - I have been down that route, it didn't work. Please provide me with a contact who is capable of fixing an email client issue. I did not change anything my side; you either have an outage or have messed my account up. #BTBusinessFail

  • roseyboy71 roseyboy71 (@roseyboy71) reported

    @bt_uk Revisit . We are chasing it and maybe someone will come tomorrow but the uncertainty it bad and sorting what seems like a drop wire issue is not that hard is it really

  • murat_demiral76 Murat Demiral (@murat_demiral76) reported

    Just called BT @bt_uk . They say it is showing as a ‘missed appointment’ in their system because of Openreach with no reason @WeAreOpenreach. We have to book the appointment all over again. Wondering whether it was a bad idea to switch broadband to BT.

  • gideon_pope GideonPope (@gideon_pope) reported

    @bt_uk When I changed my bank details BT ignored the current account switch service and invoiced me a penalty payment. Why shouldnt I bill you for my lost time. I wil call one last time and then go with another providor. This has been the worst customer experience Ive had in a long time

  • pulpeti4 pulpeti (@pulpeti4) reported

    @btbusinesscare What an absolute **** show of an organisation you are! Wasted an hour DM'ing here, another hour through chat on your support channel, and you still can't even find my account even though it's showing when I log into my bt business account! 1/2

  • murat_demiral76 Murat Demiral (@murat_demiral76) reported

    Terrible service from BT @bt_uk and Openreach @WeAreOpenreach today. I had to stay at home all day to wait for them to install our broadband between 8 am and 1 pm. An appointment that had been confirmed twice. No show. Not a single message or phone call from Openreach.

  • unionlib Mark Hebden💙 (@unionlib) reported

    There seems to be a really slow connection in Calderdale @bt_uk - us and our neighbours all experience intermittent connection. Website says no known problems in our area but there clearly is.

  • aatulsolanki Atul Solanki (@aatulsolanki) reported

    @bt_uk really terrible customer service from BT. No phone Orr internet and expect me to be like this for a further 4 days. Really considering moving to @virginmedia