BT (British Telecom) Outage Report in Canning Town, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Canning Town, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Canning Town, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, City of London, Romford, Enfield Town, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Barnet, Sutton, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Total Blackout | 12 minutes ago |
|
Croydon
|
Internet | 29 minutes ago |
|
Hammersmith
|
Internet | 36 minutes ago |
|
London
|
Wi-fi | 50 minutes ago |
|
London
|
Internet | 59 minutes ago |
|
London
|
Internet | 1 hour ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canning Town, England
Latest outage, problems and issue reports in Canning Town and nearby locations:
-
Bill Banks (@bill_banksy) reported from Bromley, England@btsport this is why you will never be as good as @SkySports when you continue to use biased commentators in your matches. #Keown and #Mcmanaman are appalling.
-
Ria Hall (@memyself_n_boo) reported from Enfield Lock, EnglandAbsolutely disgusting treatment from @BTCare engineer lied, 2 apts missed. Now received an email saying I will be charged from 22/1 when we have no internet or phone until 29th on hold over an hour for the phone to be just put down. Reconsidering my choice to become #BT customer
-
Ray Rajani (@ManUtd_BITW) reported from City of London, England@truesricosta @Ossyref @StephMcMahon @WWEUniverse @btsport @btsportwwe @WWE @WWENetwork Sorry i misread this all - i thought the question said live on tv (misread the wwe network bit) and I agree with the last tweet. If anything i wish raw and sd could be on the wwe network quicker (but again tv license issues prevent this)
-
Mikey Mike Timebomb (@MikeHead8) reported from Swanley, England@MashStPaddy @btsport @BarrowAFC @bromleyfc Tv never cares about fans it's just it was never affecting us before .
-
J (@CFCJae_) reported from Bromley, EnglandWas getting charged extra for 3 months and now they’ve changed my login and I can’t get onto it until you email me @btsport
-
lisah1974 (@harberlisalfc) reported from Hackney, England@bt_uk nobody has come back about my complaint that I submitted - guess another one is heading your way
-
Brian Hutchinson (@bhutch41) reported from Lambeth, England@bt_uk Twice today I’ve called 0800 800 150 & spoken to 2 helpful operators about my BT minihub signal dropping out; I’ve moved house & won’t get proper BT Wi-fi until 23/1/20. Halfway through both calls I’ve been cut off! Help!!!!@bt_uk still dropped out! Help!!!
-
UPGRADIAN Jack 🔶 (@jackbremer) reported from Wandsworth, England@bt_uk I have the Whole Home discs - your guest network seems to be 5GHz only - that’s no use if we want to run a guest Wi-Fi for connecting IoT stuff! Many require 2.4GHz
-
John Mitchell (@prof_j_mitchell) reported from Camden Town, England@bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.
-
Matt Ridsdale (@MPRidsdale) reported from Islington, England@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
-
Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk As I have said it was not in my name, the person has left the country and I don't have any of the details. We have a box that is technically functional but as of now disconnected. It is technically a 5 second job for you to fix but because of nonsense policy I'm now disconnected
-
Morris Hickey # FREE AT LAST # (@Morris2906) reported from Chigwell, EnglandTherein lies the clue. If he was from BT then he'd know whether you have internet. If you get such a call give no information and just hang up. @bt_uk @metpoliceuk
-
John Mitchell (@prof_j_mitchell) reported from Bromley, EnglandI remember when @bt_uk had the customer service mantra of Right first time. Seem a long time ago from recent experience.
-
dadzoola (@dadzoola) reported from Tottenham, England@bt_uk Tried that, Google Store indicates that app is no longer available. Also, the call centre agent stated that movies are never 'bought', they are merely 'licensed' for as long as one is a BT TV subscriber. Pretty sure the options were 'Rent' or 'Buy'. Don't remember 'License'.
-
Johan Larsson (@jlarsson89) reported from Eltham, England@bt_uk Trying to with your incredibly bad website offering as far as I can see no information on this exact issue and no phone number to deal with it. I am currently restricted to 4g on my phone because of this. Unable to just pay and keep using my connection by the looks of it
-
Martín Pane 🐦 (@martinTayx) reported from Camden Town, England@Strippin @btbusinesscare @WeAreOpenreach Internet I'm the UK is shockingly awful. It took Virgin Media 6 months to install a cable to my house after repeatedly stating it would only take 1-2 months. 🙈
-
John Mitchell (@prof_j_mitchell) reported from Bromley, England20 minutes in a queue for @bt_uk but as the clock strikes 9 they cut you off. Quality customer service........
-
Sab (@28Zizou) reported from Merton, England@virginmedia Doesn't help answer my question. The virgin media app restricts a user to just the channels. Whereas on the @btsport app the user can stream all games and switch between the matches.
-
Tom Maurice (@TDMaurice) reported from Wandsworth, EnglandAgree with everything said on #FACupTonight about @WestHam on @btsport The club is a mess from the top down. No plan. No hope #boardout
-
Johnny Murnane (@Johnny_Murnane_) reported from Islington, England@bt_uk Working now thanks. App on phone, first time customer.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Liz Brown (@brownlizjl) reported@bt_uk Thanks I will put in a complaint about the cooling off period being sent to the wrong person as it’s not the billing account and my husband may be let in from the garden at some point! He will never make this mistake again. The dog house is very cold at this time of year!
-
Brian Thomas (@brian6211) reported from Edinburgh, Scotland@ThomasDuecke just thought you should know that I’m experiencing appalling customer service from @bt_uk and despite almost 10 hours complaining, am still no further forward. Can you please help as I’m at my wits end?
-
Liz Brown (@brownlizjl) reported@bt_uk James there is no point we don’t have the cables down here to provide faster broadband and we are paying for fibre broadband. I am fuming my husband was sold a 36 month contract and now we are stuck because the confirmation email was sent to my daughter so I couldn’t cancel!
-
Shaun Friend (@ShaunFriend) reported@bt_uk Was just venting this is a serious issue affecting 280 numbers. I’m sure BT wholesale will pick it up when they feel like it.
-
Gurs Sehmi (@GursSehmi) reportedSo I sent @BTCare feedback on how terrible their service is... They apparently understood this as "my fault has been fixed and I'm happy!!!!" 🙄
-
Brian Thomas (@brian6211) reported from Edinburgh, Scotland@bt_uk No the issue wasn’t resolved. I answered the call within a few seconds but they hung up right away and made no attempt to call again. If you have an hour or so, read the notes. Utterly appalling. I am expecting 2 callbacks today but not holding my breath. @ThomasDuecke @Ofcom
-
John McQuay (@jayemmcornish) reportedSo, I contact @btbusinesscare about the fact the cancellation of my web hosting has not been done. What do they do? They cancel my @Office365 account, an account I specifically asked them NOT to cancel... 😠😠😠😠
-
MIKE GRADY (@gradysez) reported@bt_uk Yes. Completely change your attitude to customers and stop hiding behind your support staff. Give us proper information and simple instructions. Cut the crap.
-
North Yorkshire Owls (@NorthYorksOwls) reported@sbd233 @btsport He’s horrible
-
Scott Parkes (@ScottParkes16) reported@bt_uk 7th day in a row now with my broadband going off for hours! Groundhog Day! 2 years now of intermittent poor service. Glad I’m paying for 8mb and getting 3mb for 7 hours as day