BT (British Telecom)

BT (British Telecom) Outage Report in Canning Town, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Canning Town, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Canning Town, Greater London, England 11/24/2025 07:20

November 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Canning Town, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Newham, Hammersmith, Enfield Town, Croydon, Paddington, City of Westminster, Southwark, Barnet, Ilford, Hampstead, Muswell Hill, City of London and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomNewham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Canning Town, England

Latest outage, problems and issue reports in Canning Town and nearby locations:

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @SkyHelpTeam I have been on hold for 33min, is there anyone working in your call centre?? I still have an ongoing internet issue. Your wait times are shocking. Think it’s about time I moved over to @bt_uk

  • OrignalBabydoll Kafayat Toks MamaBear🐻 Timson🇳🇬🇸🇱🇬🇧 (@OrignalBabydoll) reported from Croydon, England

    @bt_uk Updates? All I know is I went to the GPs after they left and the main road I live off had at least 8 Openreach vans doing repairs. The road my cul-de-sac is off isn’t that long. I was told by one operative there were numerous issues in my area

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk we had shockingly bad internet for over the last few days. It is now more not working than working . Have tried to call . 30 minute waiting time. This is not good service .

  • Farah_Lou farah says (@Farah_Lou) reported from Loughton, England

    @bt_uk Two days ago, told that someone would come today from 8-1 but no one turned up and we got a text full of grammatical errors saying that the next update would be on Monday 🙃 it will be 2 and half weeks by then. It’s unacceptable.

  • DLion1986 DreamLion1986 (@DLion1986) reported from Stratford, England

    @btsport @btsportfootball lol why can’t the commentators be honest and just say even with injuries team selection have been poor and they are a victim of there own ego!

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • theotheodorou Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England

    @btsport the sound on channel 423 is broken. Please fix before kick off!!

  • danialtink Danielle Altink (@danialtink) reported from Camberwell, England

    @bt_uk is there a broadband outage in london? My router is showing an orange light but need to wfh

  • rprakoso13 Rendy Prakoso (@rprakoso13) reported from Camden Town, England

    @bt_uk hey got a text saying my broadband should be activated by now but it's still not working and hub is flashing purple. I've checked that it's properly connected to the master socket. Any tests you can run to make sure that the service has actually been activated? Cheers

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • FranRoss9 Fran Ross (@FranRoss9) reported from Romford, England

    @bt_uk It is placed exactly where it has always been which always worked fine.We have not built any extra walls in fact nothing has changed apart from the Strength of the Signal.

  • teenaantoniou Teena Antoniou (@teenaantoniou) reported from Walthamstow, England

    Hi @BTCare, can you please help me activate my btpure card please? Something is not working.

  • prof_j_mitchell John Mitchell (@prof_j_mitchell) reported from Bromley, England

    MSO in the @bt_uk network. No broadband until the weekend. 2 home schooling 2 home working - one phone with decent data plan - wish me luck.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • LordMontyofWall Phil Simon (@LordMontyofWall) reported from Sutton at Hone, England

    @bt_uk I get bad reception problems on BBC 4 and BBC News channels in the evening, both of which I use a lot. I have rebooted box, checked all my leads. Signal quality/strength is fine in mornings but in evening quality is 10% or less and pic and sound cut out.

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • matt_diangelo Matt Di'angelo (@matt_diangelo) reported from Enfield Lock, England

    I check at the start of every game im watching the HD version of @btsport - easily the worst picture quality. Anyone else think this??

  • LexiJane_x Lexi ☮️✌🏼🌍💚🌻🕉🎵⚽️ (@LexiJane_x) reported from Eynsford, England

    @btsportfootball @btsport @ESPNUK please can you sort the sound problems out on the spurs game?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Oysterboysunshi OysterBoySunshine (@Oysterboysunshi) reported

    @bt_uk why do you book engineers on certain days, make people wait around all day from 7am till 6pm, give absolutely no communication during the day then don’t turn up, costing people money and wasted time.. another awful uncaring company!!!

  • Taz_zie Sarah (@Taz_zie) reported

    @bt_uk No, booked a day off and now have to try to cancel that giving the boss only a days notice of that and won’t know until check at work as to whether to new date is going to be convenient and whether can book it off. The equipment is already here, this all happened earlier this eve

  • cdhughes2 Claire Hughes (@cdhughes2) reported

    @bt_uk shocking. You get told you have 14 days on your products to change your mind then when you try and cancel something you get told you want £380 to do so! Robin Hood springs to mind

  • SoniaOwenAfA Sonia Owen (@SoniaOwenAfA) reported

    @bt_uk every day without fail for last week or so my WiFi has gone down at least once, more often twice. It’s driving me mad!!! Reconnects again within a few minutes but so annoying. Interrupts work or TV. I’m so over your unreliable WiFi I’ll be leaving when my contract is up!!!

  • awmcs Andrew McSteen (@awmcs) reported

    @bt_uk complaint VOL013-760272570558 registered, please respond via DM or email only. Thanks

  • KGSGolf Steve Gould (@KGSGolf) reported

    @ElmslieEnder @btsport @eddiemacbawa Now that would be good Mark! Enjoyed the show but can’t believe it jumped from Bolton to Sunderland with no explanation of how we went from almost dropping down to the third division to the top end of the first division?

  • pikeystud N (@pikeystud) reported

    @bt_uk you’re customer service department is absolutely shocking. We’ve just signed up with you and it the worst mistake we’ve ever made.

  • djstopofthetree @1gangan (@djstopofthetree) reported

    @bt_uk Then for stupid amounts like this you should do the decent thing and just forget it. Your management should be made aware of their coldness and greed.

  • alickie66 alickie (@alickie66) reported

    @bt_uk I told you back in January existing broadband was unstable. No one came then but suddenly in March an engineer apears for a fault no one reported or knew existed! Absolute joke mickey mouse outfit

  • Taz_zie Sarah (@Taz_zie) reported

    @bt_uk how is it ok for you to book an appt on 11/3 for 29/3, so I book a day off, then you confirm again this morning only to text this eve to say it’s been changed without any discussion? Literally a law unto yourselves, zero ‘customer service’ it seems?!