BT (British Telecom) Outage Report in Canning Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canning Town, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Canning Town, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Enfield Town, London, Croydon, City of Westminster, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Thornton Heath, Barnet, Hackney, Romford, Orpington and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Enfield Town |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canning Town, England
Latest outage, problems and issue reports in Canning Town and nearby locations:
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The Star PA
(@TheStarPA) reported
from
Poplar, England
@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@btbusinesscare is there a problem with the internet in SW11? It is either very slow or non existent today
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Agustin Pesciallo
(@agustin) reported
from
Camberwell, England
@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?
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Dani
(@DaniVegaNFL) reported
from
Sutton at Hone, England
What a **** show. Dreadful night of boxing. When is Match of the day on? #boxing #lionsinthecamp #btsport
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.
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Jane Means
(@janemeans) reported
from
Paddington, England
@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Both had trouble hooking up the fibre, and then I got a text saying it might be Weeks before sometime else comes out. And now, I'm told that someone will come out, though time travelling back to yesterday.
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Steve Rowley
(@MidEssexOD) reported
from
Islington, England
@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.
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MadameCholet
(@PurpleDon1973) reported
from
Ilford, England
@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service
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MadameCholet
(@PurpleDon1973) reported
from
Chigwell, England
Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???
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Rahel Bailie
(@rahelab) reported
from
Camberwell, England
@bt_uk Nope, they fixed my billing problem, thanks.
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@bt_uk fix my broadband it's disgusting charging people money and not providing a service.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Steven Chapman
(@DrStevenChapman) reported
from
Croydon, England
Pretty vexed that after two hours talking to @bt_uk we will be without internet and phone for at least another two weeks. They failed to tell us there was a problem with our order, when we made it and we have to reorder again ourselves even though it’s their mistake !!!!!
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Michael Wong
(@MJ_Wong) reported
from
Barnet, England
Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.
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DiscoverWatamu
(@DiscoverWatamu) reported
from
Wandsworth, England
@bt_uk is there a problem on SW11? We have had slow or no internet most of the day
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Andrew Youngman
(@andrew_youngers) reported
from
Sutton at Hone, England
@bt_uk hi there, is the BT broadband network compromised in the Carshalton/Wallington area? Unusually poor internet today!
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Vaughn Highfield
(@Starfox118) reported
from
Tottenham, England
Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal
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Cllr Paul Kohler🔶SW19
(@PaulKohlerSW19) reported
from
Merton, England
@bt_uk I know no more than what I’ve told you. Cannot help thinking it would be quicker for you to forward my message to the relevant department than type a response asking me to go through further hoops…
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Santry
(@CharlotteSantry) reported
@bt_uk @DanWorth I’m having this exact same issue @bt_uk please can someone help?
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Laura Chamberlain
(@LadyChamberpot) reported
@bt_uk Fab. What do you mean by "updated the complaint note"? Will anything happen?
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Alby McCann
(@joboraineyslah) reported
Hi @BTCare you've just sent me a promotional message asking me if I'd like to watch the #FuryChisora3 fight. I'd just like to say, I would if my internet wasn't down again for the second day this week. It's been down since 1.30PM. Can you give me at least some info. I'm in L25
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Matt F
(@anglingmedic) reported
@bt_uk Disconnected a paying, vulnerable, elderly customer from their landline after 20+ years custom by mistake, now BT won’t answer their phone. Merry Christmas…. #BT
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ExTory Voter Coz I believe in Democracy
(@The_UK_NeedsYou) reported
@TalkTalk THERE IS NO POINT, I spoke to you yesterday & according to you I'm supposed to be getting a call from the CEOs team re my complaint, but so far NO CALL , but I'm not surprised as this is normal not to call the customers, Its time to change to @bt_uk
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BARRY
(@XBAZAER) reported
@bt_uk is anyone else in Portsmouth area having issues with their Internet. I have been having trouble since last week and nothing has changed still crap connection
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Shona Burns
(@bothwell_blooms) reported
@btsport customers service is shocking! Not willing to help at all and basically just wanted to end call…#btcustomerservice #btinternet #btsports
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Daisy デイジー 🌼🏴
(@llygad_y_nos) reported
@AaronLaw92 @bt_uk @WeAreOpenreach Distressing is the word. I'm not angry just deeply upset that they won't even treat us like people, won't bother explaining, just telling us "sorry, try again" as if I don't have anything better to do with my life than sit by the door waiting for nobody to turn up
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XCR Leclerc
(@vallender_matt) reported
@OpenreachHelp been told once again Open reach @bt_uk @BTCare are lying!not doing the jobs that’s re told to do! 4 months without Wi-Fi! So guess you won’t be able to do any jobs when your vans are blocked in as they park them down the road from me good luck
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𝙅𝙊𝙀 𝘿 🎾
(@triscoe) reported
Hi @bt_uk. Need your help. For some inexplicable and bizarre reason, your broadband has decided over the last week to stop loading various apps correctly. Won't load Twitter well, and won't load BBC iPlayer or BBC Sounds at all. Switch to data and all loads fine. Help please!