BT (British Telecom) Outage Report in Canning Town, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Canning Town, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Canning Town, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Croydon, Wandsworth, City of Westminster, Paddington, Islington, Ilford, Southwark, Poplar, Barnet, Sutton, Hampstead, Enfield Town and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Canning Town, England
Latest outage, problems and issue reports in Canning Town and nearby locations:
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Richard
(@sirblackers) reported
from
Walthamstow, England
@bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.
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Sabrina J. Elliott
(@SJEIsAnAuthor) reported
from
Tottenham, England
@bt_uk how can I speak to a person, and not a bot! (As lovely as the bot is...). I have a neighbour with a landline, no mobile. The line is faulty and he cannot access your repairs service. I've also Dm'd. Thank you #apolitetweet #itsveryurgent he's been on his own, no contact.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Lonely-planet-girl
(@excellenceinLDN) reported
from
Lambeth, England
@bt_uk I cannot log into MyBT app nor the BT website. Is the system down? I need to access my bills urgently.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
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Daniel Shade
(@shade306) reported
from
Bromley, England
Hey @bt_uk can you look into my my equipment orders are being spread across Kent? I’ve moved home and stayed with BT but it’s looking like a mistake. Called your team this morning who confirmed that my equipment is AWOL. Currently with no signal or Wi-Fi making life difficult 👍🏻
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk waited five hours for a engineer No communication Anotherost customer
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Farnaz 🏴🇵🇰
(@Nazzzzzz1000) reported
from
Lambeth, England
@ManUnitedZone_ @btsport Why are these miserable ******* always moaning.. *******
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Janet E Baldwin 🌸
(@JanetEBaldwin) reported
from
Sutton at Hone, England
@fiftyminus2 @Tobyamori2011 I had a similar problem with my elderly Dad’s phone. I had to take to Twitter. To be fair @BTCare we’re very helpful.
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john durant
(@johndurant63) reported
from
Islington, England
@bt_uk Bt kept me waiting 5 hours for a installation Another lost customer Send me a returns bag for your equipment I won't be needing or using
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
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Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
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GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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thomas
(@thomas70751343) reported
@bt_uk Thanks. Perhaps this time will be 3rd time lucky and you will fix the issue finally. Contract end can’t come soon enough
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Kawsar Zaman
(@kawsar_zaman) reported
@bt_uk surely there is also a role here for internet service providers such as BT (given national crisis) - reduced costs for fast / fibre broadband for those on the lowest incomes for a certain period at least...
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Dave Levy
(@DaveLevy) reported
@BTCare Since Monday I am receiving phone calls claiming to come from you with a recorded message, I have no idea what they say since I hang up. Why has this started again? Can you stop it?
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Joe Thomas
(@Joeyt182) reported
@bt_uk what is the best number to call to cancel my package. Iv had on off broadband all over xmas, waited 2 weeks for an engineer for the appointment to be cancelled. I have your "halo" package and even when I asked for a mini hub I was told thisncant be done. Unacceptable.
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Matt Rogers
(@bliprogers) reported
@bt_uk @OpenreachHelp Just been updated that Openreach have not even looked at this and will get back to BT with a response by the 8th just for a response, not even a fix, at which point that will be 30 days without any services!! ABSOLUTE DISGRACE OF A COMPANY & SERVICE @Ofcom
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Jack Hurst
(@Jack_Hurst) reported
@bt_uk Hey! I wanted to ask for an update on fault ref: VOL053-9839749459392. The last thing I read said the hopeful fix will be on 8th Jan!?!
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Clare Leighton
(@clareleighton) reported
@bt_uk is there any chance of someone somewhere in your whole home hub support team answering a phone rather than just 1) cutting it off or 2) answering it and then simply not speaking for 3 minutes? I just want to figure out how to get my wifi discs working...
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vjedit
(@buzzed4caffeine) reported
@bt_uk Hi 👋 me again. Keep getting refer a friend emails saying ‘join BT...’, wouldn’t mind but I have already joined via the referral link! Does this mean it didn’t work? Or is this an automated email issue and I don’t need to worry and everything will be fine! 🤔🙏
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Keef Tee (DJ)
(@Keith__Thomas) reported
@btsport why is it everytime I watch a re run of wwe on BT Sport you always cut the last minute out so we don't know how it ends... @SkySports never did this @WWESheamus sort it out lad.
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Alice edwards
(@Alicelbee) reported
@bt_uk 2/ We have spoken to you 9 times and still no one has come to help - are you able to assist? I’m worried in case they need to call an ambulance