BT (British Telecom) Outage Report in Canning Town, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Canning Town, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Canning Town, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (16%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (6%)
- TV (1%)
Live Outage Map Near Canning Town, England
The most recent BT (British Telecom) outage reports came from the following cities: Romford, London, Enfield Town, City of London, Hammersmith, Southwark, Westminster Abbey, City of Westminster, Paddington, Mitcham, Islington, Barnet, Sutton, Croydon, and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 33 minutes ago |
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Internet | 1 hour ago |
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Internet | 1 hour ago |
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Internet | 2 hours ago |
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Phone | 3 hours ago |
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Wi-fi | 3 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Canning Town, England
Latest outage, problems and issue reports in Canning Town and nearby locations:
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Luce (@L_Alborough_) reported from Lambeth, England@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Ali Abedi (@sahabedi) reported from Merton, England@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Richard Easton (@dickster0103) reported from Camberwell, England@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, EnglandListening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
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abby handbridge (@abbyhandbridge) reported from Islington, England@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Caz ☺🏴 (@caz_08) reported from London, England@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Kylie Ainslie (@DrKAinslie) reported from Islington, EnglandYou know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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abby handbridge (@abbyhandbridge) reported from Islington, England@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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R4T3D_R7 (@R4T3D_R7) reported from Poplar, England@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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EJ Ward (@EJWardNews) reported from Lambeth, England@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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tico tico no fubá (@ticolespaul) reported from Hammersmith, England@btbusinesscare hey guys. I need some help
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Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England@bt_uk the connection is so poor is driving me mental
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Liz (@ejp72) reported from Walthamstow, England@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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Jules Ugo (@jugolotus) reported from Camberwell, EnglandJust enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Daniel Fellows (@danfellows) reported from Camberwell, EnglandHey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Kieran Shew (@shoeburger) reported from Merton, England@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Ryan Heatly (@RyanHeatly) reported from City of London, England@lee4ord @btsport @SkySports Not a bad shout
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Glebe Football Club (@glebefootball) reported from Bromley, EnglandI’ve just come off the phone to @SkySports and @btsport both companies are not charging rental to sports clubs from 15/3/30 a real help @KentishFootie @SCEFLeague
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Jo Clennell (@Geords) reported from Merton, EnglandBeen in our flat for 2months and we have only had 9 days of working internet with @bt_uk but have been paying full whack for a terrible service. Apparently we have a LOS this time. More days away from work to wait on engineers #BT #internet #poorservice
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jackdiakou (@jackdiakou) reported from Enfield Lock, England@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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FPL DABBY (@FPL_Dabby) reportedBegged and pleaded with @BT_uk to let me stay and just switch my current service to my new house but they've said they can't even give me a date for 2 weeks & to just switch to Sky if I want a date So any TV & Broadband provider recommendations? (Needs Sky sports & Bt sport)
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Fat Jacques 🏴☠️ (@Fat_Jacques) reported@bt_uk That’s the page with the issue. It doesn’t show me all the deals, just the upgrades you are pushing.
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Jack S (@yohanes1313) reported@FPL_Dabby @bt_uk I've had virgin for 3 years, its really good 95% of the time, 5% of the time it will randomly drop for 24 hours and there support is awful, and will deny anything happened:P
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Luke D (@TheQuietLAD) reported@bt_uk "Fine" is relative - it was still bloody slow, but that was better than "not working at all" which is where you've left me now.
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LollyBear ☆ (@xlaura_janex) reported@bt_uk hi there. I need to book an engineer to come again (same issue as last time, was resolved for a short time). I can't find out how on the website. I did it via DM on here last time, can I do the same again please?
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FPL DABBY (@FPL_Dabby) reported@yohanes1313 @bt_uk I had Virgin at an old house a few years back, I really like their service but unfortunately they can't provide at my new house
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Chris Kettle (@chriskettle3) reported@bt_uk If only your customer service team delivered what you promise. I'm STILL waiting to hear about compensation for an outage weeks ago! If I'm honest I'm loathed to chase it as it's up to you and if I don't hear I will move my services elsewhere.
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Dan Lowe (ʙᴀʀᴍʏ ʙʟᴜᴇʙɪʀᴅ) (@BarmyBluebird94) reported@btsport really not happy with your service, supposed to be upgraded to fibre today , engineer was great did all the stuff but nobody sent the new hub, now my old hub won’t connect to the internet , how am I supposed to work from home? New hub coming tomorrow I hope .. not good
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Luke D (@TheQuietLAD) reported@bt_uk But your guy couldn't even book me an engineer! And no-one has explained to me what has caused the fault when it was working fine until 10 mins after I renewed. You've clearly basically turned my service off until my new contract starts, which is ridiculous.
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Peter Chambers (@PJChambers6) reported@bt_uk worst broadband onboarding experience ever. I cannot stress enough, avoid at all costs. Shocking customer experience.